FaultScore

2012 Dodge Avenger seat problems

15 of the 837 complaints about the 2012 Dodge Avenger are about the seats — 2% of everything reported for this model year. Half of the failures with a mileage on record happened before 100,000 miles.

B

15

Complaints

1

Crashes

0

Fires

1

Injuries

Exactly what failed

Seats 8 53.3%
Head Restraint 7 46.7%

Seats across every Dodge Avenger year

2012 15 15.0%
2013 61 61.0%
2014 24 24.0%

What owners said

Filed with NHTSA, in their own words.

Lodi, CA

SEATS:FRONT ASSEMBLY:HEAD RESTRAINT

The contact called on behalf of her son who owns a 2012 Dodge Avenger. The contact stated that while her son was exiting a parking lot, upon driving over a speed bump, the passenger’s side head restraint unintendedly deployed. There was no warning light illuminated. The local dealer was contacted; however, the vehicle was not diagnosed. The contact was informed that the vehicle was not under recall. The vehicle was not repaired. The manufacturer was notified of the failure. The failure mileage was unknown.

NHTSA complaint #11656367 — an unverified report by a vehicle owner.

at 125,900 miles Lexington, TN

SEATS:FRONT ASSEMBLY:HEAD RESTRAINT

The contact owns a 2012 Dodge Avenger. The contact received notification of an undisclosed recall. The contact stated that while the vehicle was turned off, the front passenger’s side headrest deployed inadvertently. The contact stated that a handheld diagnostic machine retrieved DTC: U0184. The vehicle was not diagnosed or repaired. The manufacturer was notified of the failure. The failure mileage was 125,900.

NHTSA complaint #11641713 — an unverified report by a vehicle owner.

Altamonte Springs, FL

SEATS:FRONT ASSEMBLY:HEAD RESTRAINT

The contact owns a 2012 Dodge Avenger. The contact stated while driving at an undisclosed speed, the front passenger's side headrest deployed inadvertently and struck the head of the front seat passenger. The contact stated that the vehicle was previously repaired under an undisclosed recall; however, the failure occurred. The vehicle was taken to the local dealer and to Chrysler Dodge Jeep Ram of Seminole County (750 Towne Center Blvd, Sanford, FL 32771), where a diagnostic testing fee was provided; however, the contact declined to pay the fee. The vehicle was not diagnosed or repaired. The manufacturer was notified of the failure and a case was opened; however, no further assistance was provided. The failure mileage was unknown.

NHTSA complaint #11633744 — an unverified report by a vehicle owner.

at 117,206 miles Dothan, AL

SEATS

The contact owns a 2012 Dodge Avenger. The contact received notification of NHTSA Campaign Number: 17V640000 (Seats, Air Bags). The contact stated that while the vehicle was parked at the residence, the contact entered the vehicle and observed that the headrest was uneven. The contact inspected the headrest from the rear of the vehicle where she observed that the headrest had separated but was still attached to the middle of the headrest. The vehicle was not diagnosed or repaired. The manufacturer was not notified of the failure. The failure mileage was approximately 117,206.

NHTSA complaint #11587588 — an unverified report by a vehicle owner.

at 97,000 miles Levittown, NY

SEATS:FRONT ASSEMBLY:HEAD RESTRAINT

The contact owns a 2012 Dodge Avenger. The contact stated while driving at approximately 25 MPH, the front driver’s side headrest air bag deployed inadvertently. The contact stated no warning light was illuminated. The contact stated no one was injured nor sought medical attention. The vehicle was not diagnosed or repaired. A dealer was not contacted. The manufacturer had not been informed of the failure. The failure mileage was approximately 97,000.

NHTSA complaint #11510543 — an unverified report by a vehicle owner.

West Frankfort, IL Crash 1 injured

SEATS

On November 19, 2021 I was a passenger in the above vehicle, which was owned by my ex-husband. We were involved in a 3 car accident when another car cut us off while driving at the speed of 45 mph (posted), with cruise control set. Upon impact with the 2 other vehicles, my seat (the passenger side seat) broke and threw me forward into the front passenger side compartment. Even though the dash airbags deployed, I suffered a catastrophic injury to my leg/ankle that required immediate surgery---had I not had surgery, I would have never walked again. The above vehicle had to be towed due to being a total loss. When my ex-husband went to the salvage yard to retrieve his belongings out of the totaled car, he and his daughter noticed that the front passenger side seat was broke. The vehicle, I believe is no longer available for inspection, since my significant other gave the title to the salvage yard. There has been a recall affecting the seat restraint pretensioners, however, since I did not own said vehicle, I do not know if this one was included in that recall. According to my ex-husband, there was no warning, messages, or other symptoms of a problem before this accident occured. My whole life was changed that evening. I am facing huge medical costs for my recovery---my hospital bill alone was $186,500.00! This does not include follow up visits, physical therapy, and all the pain and suffering I have experienced!

NHTSA complaint #11458662 — an unverified report by a vehicle owner.

Flat Rock, MI

SEATS

The seats move around as if they are not bolted down properly. Any speed if you hit a small bump or so much as move other then straight it’s extremely noticeable. I don’t think it is safe and my kids are in this car daily and I was hoping a recall would have already been called on this because I know I’m mot the only one with this issue with both front seats moving around as if it’s a carnival ride. And the cruise control stopped working in 2016. Also has always made a weird sound under the hood and come to find out I have had a bad transmission the whole time I have owned this car, also a common issue I have heard from MANY People. Also these cars have several different censor problems that keep having to be replaced as well as energy draining batteries more than they should. The hoses and injectors also have been a major problem. I thought I just got unlucky with my car but everyone I know has soooo many problems with these cars it’s actually crazy they didn’t stop making them sooner. I’m the only driver and owner of this car and drive like a grandma I have been told so I do know it’s not how I have been with the car, also regular oil changes and maintenance as needed on top of thousands to keep her running as I bought it brand new and refuse to let it die on me after it’s paid off.

NHTSA complaint #11422516 — an unverified report by a vehicle owner.

at 52,000 miles Chesterfield, VA

SEATS:FRONT ASSEMBLY:HEAD RESTRAINT

TL* THE CONTACT OWNS A 2012 DODGE AVENGER. THE CONTACT STATED WHILE THE VEHICLE WAS PARKED, THE PASSENGER'S SIDE HEADREST DEPLOYED WITHOUT WARNING OR IMPACT. THE VEHICLE WAS TAKEN TO WHITTEN BROTHERS CHRYSLER JEEP DODGE RAM OF MIDLOTHIAN (10701 MIDLOTHIAN TURNPIKE, RICHMOND, VA 23235, (804) 352-2615) WHERE THE CONTACT WAS INFORMED THAT THE VEHICLE WAS PREVIOUSLY REPAIRED UNDER NHTSA CAMPAIGN NUMBER: 17V640000 (SEATS, AIR BAGS) HOWEVER, THE FAILURE RECURRED. THE VEHICLE WAS REPAIRED. THE MANUFACTURER WAS CONTACTED. THE FAILURE MILEAGE WAS 52,000.*DT

NHTSA complaint #11353157 — an unverified report by a vehicle owner.

Tampa, FL

SEATS:FRONT ASSEMBLY:HEAD RESTRAINT

TL* THE CONTACT OWNS A 2012 DODGE AVENGER. THE CONTACT STATED THAT WHILE DRIVING AT 65 MPH, THE FRONTAL PASSENGER'S SEAT HEADREST DEPLOYED WITHOUT WARNING. THE VEHICLE WAS TAKEN TO AN INDEPENDENT MECHANIC AND THE CONTACT WAS INFORMED TO CHECK FOR RECALLS ON THE VEHICLE. THE VEHICLE WAS NOT SUBJECTED TO A RECALL. THE VEHICLE WAS TAKEN TO FERMAN CHRYSLER JEEP DODGE RAM ' WESLEY CHAPEL (24314 FL-54, LUTZ, FL 33559) AND THE CONTACT WAS PROVIDED AN ESTIMATE FOR THE REPAIR OF THE VEHICLE. THE CONTACT DECLINED THE REPAIR. ADDITIONALLY, THE DRIVER'S SIDE HEADREST DEPLOYED WHILE PARKED IN THE DRIVEWAY. THE CONTACT REFERENCED NHTSA CAMPAIGN NUMBER: 17V640000 (SEATS, AIR BAGS) HOWEVER, THE VIN WAS NOT INCLUDED. THE MANUFACTURER WAS NOT NOTIFIED OF THE FAILURE. THE VEHICLE WAS NOT REPAIRED. THE FAILURE MILEAGE WAS UNKNOWN.

NHTSA complaint #11330402 — an unverified report by a vehicle owner.

Tampa, FL

SEATS

TL* THE CONTACT OWNS A 2012 DODGE AVENGER. THE CONTACT STATED THAT WHILE DRIVING AT 65 MPH, THE FRONTAL PASSENGER'S SEAT HEADREST DEPLOYED WITHOUT WARNING. THE VEHICLE WAS TAKEN TO AN INDEPENDENT MECHANIC AND THE CONTACT WAS INFORMED TO CHECK FOR RECALLS ON THE VEHICLE. THE VEHICLE WAS NOT SUBJECTED TO A RECALL. THE VEHICLE WAS TAKEN TO FERMAN CHRYSLER JEEP DODGE RAM ' WESLEY CHAPEL (24314 FL-54, LUTZ, FL 33559) AND THE CONTACT WAS PROVIDED AN ESTIMATE FOR THE REPAIR OF THE VEHICLE. THE CONTACT DECLINED THE REPAIR. ADDITIONALLY, THE DRIVER'S SIDE HEADREST DEPLOYED WHILE PARKED IN THE DRIVEWAY. THE CONTACT REFERENCED NHTSA CAMPAIGN NUMBER: 17V640000 (SEATS, AIR BAGS) HOWEVER, THE VIN WAS NOT INCLUDED. THE MANUFACTURER WAS NOT NOTIFIED OF THE FAILURE. THE VEHICLE WAS NOT REPAIRED. THE FAILURE MILEAGE WAS UNKNOWN.

NHTSA complaint #11330402 — an unverified report by a vehicle owner.

Virginia Beach, VA

SEATS:FRONT ASSEMBLY:HEAD RESTRAINT

AIRBAG ISSUES HAVE ALWAYS BEEN A PROBLEM AND CAR WAS PURCHASED BRAND NEW. DRIVER SIDE HEAD RESTRAINT IS FAULTY AGAIN AND REPAIRS WILL COST 1100 TO REPLACE THE ENTIRE HEAD REST.*DT *TR CONSUMER STATED AIRBAG LIGHT CAME ON WITHIN HAVING THE CAR FOR ABOUT A YEAR.

NHTSA complaint #11321432 — an unverified report by a vehicle owner.

at 1 miles Miami, FL

SEATS

THE HEADREST ON THE DRIVER SEAT SNAPPED AND HIT MY HEAD WHILE I WAS DRIVING. I CURRENTLY HAVE BACK NECK PAIN, FEELS LIKE A PRESSURE. IT WAS UNEXPECTED. IS THERE ANYTHING I CAN DO ? I AM GOING TO MY DOCTOR THIS WEEK, BUT ANYWAY OF FIXING?

NHTSA complaint #11300129 — an unverified report by a vehicle owner.

at 100,000 miles West Monroe, LA

SEATS

I HAVE HAD MY 2012 DODGE AVENGER FOR A LITTLE OVER A YEAR. THE HEAT DOES NOT WORK ON THE PASSENGER SIDE AND I WAS TOLD BY THE MECHANIC I PURCHASED FROM THAT IT WAS AN ISSUE WITH ALL THESE CARS AND NOTHING COULD BE DONE. ALSO IN THE PAST 6 MONTHS MY CAR HAS WENT DEAD WHILE DRIVING AND WOULD NOT CRANK FOR AT LEAST 3 TO 4 HOURS. I WAS JUST ON THIS INTERSTATE FRIDAY NIGHT GOING 60 AND MY CAR WENT DEAD AND HAD TO COAST OF THE INTERSTATE IN A REALLY BAD PART OF TOWN. I SEE THAT THERE ARE MANY ISSUES WITH BOTH OF THESE AND CANNOT BELIEVE THAT NOTHING IS BEING DONE ABOUT THIS. THANKS DODGE.

NHTSA complaint #11290842 — an unverified report by a vehicle owner.

at 104,000 miles Columbia, SC

SEATS

ACTIVE HEAD REST DEPLOYED WITHOUT BEING IN AN ACCIDENT. THE PLASTIC THAT HOLDS THE RETAINING PIN BROKE CAUSING THE HEAD REST TO DEPLOY

NHTSA complaint #11265796 — an unverified report by a vehicle owner.

EL Cajon, CA

SEATS

WHILE SITTING IN THE STATIONARY VEHICLE THE DRIVER SIDE ACTIVE HEADREST DEPLOYED WITH OUT BEING IN A COLLISION.

NHTSA complaint #11123049 — an unverified report by a vehicle owner.

Other 2012 Dodge Avenger problems

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