Owners have filed 19 complaints
about the 1998 Dodge B Series with NHTSA between 1999 and 2011.
The largest single group is the electrical system.
Across this model's run it ranks 1 of 4 worst.
The letter says how bad. This says what kind — whether this year drew
an unusual number of complaints, unusually dangerous
ones, or failures that arrived unusually early.
The dashed ring is 50 — the national norm. Further out is worse.
Complaint volume — 73
Against the median year of the Dodge B Series. 50 means typical for this
model; 100 means roughly double.
Severity — 100
84.2% of these complaints
involved a crash, fire, injury or death, against a national rate of
9.7%.
Early failure — 19
11% of failures with a mileage on record happened under
36,000 miles, against a national rate of
29%.
Odometer readings owners gave when they filed. About half of all
complaints include one.
25,000 – 49,999 miles
211.1%
50,000 – 74,999 miles
15.6%
75,000 – 99,999 miles
316.7%
100,000 – 149,999 miles
1161.1%
150,000+ miles
15.6%
When owners complained
A spike years after the car went on sale usually means a part wearing
out on schedule across the whole fleet — the kind of pattern no single
owner can see from inside their own car.
Apr 1999peak 15May 2011
Complaints that involved harm
Reports where the owner recorded a crash, a fire, an injury or a death.
at 92,971 milesHanover, MDFire
ELECTRICAL SYSTEM
THIS VEHICLE BELONGS TO VERIZON COMMUNICATIONS. THE VAN HAD AN UNDER HOOD FIRE THAT ORIGINATED IN THE ABS MODULE AREA. THE DRIVER NOTICED SMOKE COMING FROM UNDER THE HOOD OF THE VAN WHEN HE STARTED THE VAN TO LEAVE A JOBSITE. HE EXTINGUISHED THE FIRE USING DIRT AND THE CUSTOMER'S GARDEN HOSE. DAIMLERCHRYSLER ISSUED SAFETY RECALL D20 IN 2004 TO ADDRESS THIS PROBLEM BUT THE RECALL REPAIR HAS NOT CORRECTED THE PROBLEM. VERIZON HAS HAD 29 INCIDENTS THAT OCCURRED AFTER THE RECALL WAS PERFORMED. THIS IS AN UNSAFE CONDITION THAT WARRANTS FURTHER INVESTIGATION AND ACTION.
NHTSA complaint #10243791 — an unverified report by a vehicle owner.
at 94,596 milesHanover, MDFire
ELECTRICAL SYSTEM
THIS VEHICLE BELONGS TO VERIZON COMMUNICATIONS. THE VAN HAD AN UNDER HOOD FIRE THAT ORIGINATED IN THE ABS MODULE AREA. THIS VAN CAUGHT FIRE TWICE. THIS COMPLAINT IS FOR THE SECOND FIRE WHICH OCCURRED A FEW MONTHS AFTER DAIMLERCHRYSLER REPAIRED THE DAMAGE FROM THE FIRST FIRE. BOTH FIRES ORIGINATED IN THE ABS MODULE CONNECTOR AREA. THE DRIVER SMELLED SMOKE WHILE DRIVING THE VAN. HE WAS NEAR A VERIZON GARAGE SO HE PULLED IN AND NOTIFIED THE MECHANIC. THE MECHANIC EXTINGUISHED THE FIRE WITH A FIRE EXTINGUISHER AND REMOVED THE BATTERY CABLE. DAIMLERCHRYSLER ISSUED SAFETY RECALL D20 IN 2004 TO ADDRESS THIS PROBLEM BUT THE RECALL REPAIR HAS NOT CORRECTED THE PROBLEM. VERIZON HAS HAD 29 INCIDENTS THAT OCCURRED AFTER THE RECALL WAS PERFORMED. THIS IS AN UNSAFE CONDITION THAT WARRANTS FURTHER INVESTIGATION AND ACTION.
NHTSA complaint #10243789 — an unverified report by a vehicle owner.
at 104,000 milesHanover, MDFire
ELECTRICAL SYSTEM
THIS VEHICLE BELONGS TO VERIZON COMMUNICATIONS. THE VAN HAD AN UNDER HOOD FIRE THAT ORIGINATED IN THE ABS MODULE AREA. THE DRIVER NOTICED SMOKE COMING FROM UNDER THE HOOD OF THE VAN WHILE IT WAS PARKED AT A JOBSITE WHERE HE WAS WORKING. HE EXTINGUISHED THE FIRE WITH A FIRE EXTINGUISHER. DAIMLERCHRYSLER ISSUED SAFETY RECALL D20 IN 2004 TO ADDRESS THIS PROBLEM BUT THE RECALL REPAIR HAS NOT CORRECTED THE PROBLEM. VERIZON HAS HAD 29 INCIDENTS THAT OCCURRED AFTER THE RECALL WAS PERFORMED. THIS IS AN UNSAFE CONDITION THAT WARRANTS FURTHER INVESTIGATION AND ACTION.
NHTSA complaint #10243796 — an unverified report by a vehicle owner.
at 144,825 milesHanover, MDFire
ELECTRICAL SYSTEM
THIS VEHICLE BELONGS TO VERIZON COMMUNICATIONS. THE VAN HAD AN UNDER HOOD FIRE THAT ORIGINATED IN THE ABS MODULE AREA WHILE PARKED. DAIMLERCHRYSLER ISSUED SAFETY RECALL D20 IN 2004 TO ADDRESS THIS PROBLEM BUT THE RECALL REPAIR HAS NOT CORRECTED THE PROBLEM. VERIZON HAS HAD 29 UNDER HOOD FIRE INCIDENTS THAT OCCURRED AFTER THE RECALL WAS PERFORMED. THIS IS AN UNSAFE CONDITION THAT WARRANTS FURTHER INVESTIGATION AND ACTION.
NHTSA complaint #10243797 — an unverified report by a vehicle owner.
at 94,834 milesHanover, MDFire
ELECTRICAL SYSTEM
THIS VEHICLE BELONGS TO VERIZON COMMUNICATIONS. THE VAN HAD AN UNDER HOOD FIRE THAT ORIGINATED IN THE ABS MODULE AREA WHILE PARKED. DAIMLERCHRYSLER ISSUED SAFETY RECALL D20 IN 2004 TO ADDRESS THIS PROBLEM BUT THE RECALL REPAIR HAS NOT CORRECTED THE PROBLEM. VERIZON HAS HAD 29 UNDER HOOD FIRE INCIDENTS THAT OCCURRED AFTER THE RECALL WAS PERFORMED. THIS IS AN UNSAFE CONDITION THAT WARRANTS FURTHER INVESTIGATION AND ACTION.
NHTSA complaint #10243805 — an unverified report by a vehicle owner.
at 35,100 milesHanover, MDFire
ELECTRICAL SYSTEM
THIS VEHICLE BELONGS TO VERIZON COMMUNICATIONS. THE VAN HAD AN UNDER HOOD FIRE THAT ORIGINATED IN THE ABS MODULE AREA WHILE PARKED OVER THE WEEKEND. THE VAN IS DECLARED A "TOTAL LOSS". DAIMLERCHRYSLER ISSUED SAFETY RECALL D20 IN 2004 TO ADDRESS THIS PROBLEM BUT THE RECALL REPAIR HAS NOT CORRECTED THE PROBLEM. VERIZON HAS HAD 29 UNDER HOOD FIRE INCIDENTS THAT OCCURRED AFTER THE RECALL WAS PERFORMED. THIS IS AN UNSAFE CONDITION THAT WARRANTS FURTHER INVESTIGATION AND ACTION.
NHTSA complaint #10243626 — an unverified report by a vehicle owner.
The most recent complaints
In the owners' own words, exactly as filed with NHTSA.
at 143,248 milesLouisville, KY
STRUCTURE:FRAME AND MEMBERS
TL* THE CONTACT OWNS A 1998 DODGE B SERIES. THE CONTACT WAS REVERSING 5 MPH WHEN THE FRONT DRIVER SIDE AND PASSENGER SIDE TIRES ABNORMALLY TURNED OUTWARD IN DIFFERENT DIRECTIONS. THE CONTACT STATED THAT THE FRAME WHERE THE IDLER ARM WAS MOUNTED SHOWED SIGNS OF EXTREME RUST AND CORROSION. THE FAILURE CAUSED THE IDLER ARM AND FRAME TO SEPARATE, COMPROMISING THE STEERING. THE VEHICLE WAS TOWED TO A LOCAL MECHANIC WHO STATED THAT THE FRAME WOULD NEED REPLACING AT A COST OF $5,000. THE DEALER WAS NOT CONTACTED AND THE MANUFACTURER WAS NOT MADE AWARE OF THE FAILURE. THE FAILURE MILEAGE WAS 14,248.
NHTSA complaint #10400799 — an unverified report by a vehicle owner.
at 143,248 milesLouisville, KY
STEERING
TL* THE CONTACT OWNS A 1998 DODGE B SERIES. THE CONTACT WAS REVERSING 5 MPH WHEN THE FRONT DRIVER SIDE AND PASSENGER SIDE TIRES ABNORMALLY TURNED OUTWARD IN DIFFERENT DIRECTIONS. THE CONTACT STATED THAT THE FRAME WHERE THE IDLER ARM WAS MOUNTED SHOWED SIGNS OF EXTREME RUST AND CORROSION. THE FAILURE CAUSED THE IDLER ARM AND FRAME TO SEPARATE, COMPROMISING THE STEERING. THE VEHICLE WAS TOWED TO A LOCAL MECHANIC WHO STATED THAT THE FRAME WOULD NEED REPLACING AT A COST OF $5,000. THE DEALER WAS NOT CONTACTED AND THE MANUFACTURER WAS NOT MADE AWARE OF THE FAILURE. THE FAILURE MILEAGE WAS 14,248.
NHTSA complaint #10400799 — an unverified report by a vehicle owner.
at 92,971 milesHanover, MDFire
ELECTRICAL SYSTEM
THIS VEHICLE BELONGS TO VERIZON COMMUNICATIONS. THE VAN HAD AN UNDER HOOD FIRE THAT ORIGINATED IN THE ABS MODULE AREA. THE DRIVER NOTICED SMOKE COMING FROM UNDER THE HOOD OF THE VAN WHEN HE STARTED THE VAN TO LEAVE A JOBSITE. HE EXTINGUISHED THE FIRE USING DIRT AND THE CUSTOMER'S GARDEN HOSE. DAIMLERCHRYSLER ISSUED SAFETY RECALL D20 IN 2004 TO ADDRESS THIS PROBLEM BUT THE RECALL REPAIR HAS NOT CORRECTED THE PROBLEM. VERIZON HAS HAD 29 INCIDENTS THAT OCCURRED AFTER THE RECALL WAS PERFORMED. THIS IS AN UNSAFE CONDITION THAT WARRANTS FURTHER INVESTIGATION AND ACTION.
NHTSA complaint #10243791 — an unverified report by a vehicle owner.
at 94,596 milesHanover, MDFire
ELECTRICAL SYSTEM
THIS VEHICLE BELONGS TO VERIZON COMMUNICATIONS. THE VAN HAD AN UNDER HOOD FIRE THAT ORIGINATED IN THE ABS MODULE AREA. THIS VAN CAUGHT FIRE TWICE. THIS COMPLAINT IS FOR THE SECOND FIRE WHICH OCCURRED A FEW MONTHS AFTER DAIMLERCHRYSLER REPAIRED THE DAMAGE FROM THE FIRST FIRE. BOTH FIRES ORIGINATED IN THE ABS MODULE CONNECTOR AREA. THE DRIVER SMELLED SMOKE WHILE DRIVING THE VAN. HE WAS NEAR A VERIZON GARAGE SO HE PULLED IN AND NOTIFIED THE MECHANIC. THE MECHANIC EXTINGUISHED THE FIRE WITH A FIRE EXTINGUISHER AND REMOVED THE BATTERY CABLE. DAIMLERCHRYSLER ISSUED SAFETY RECALL D20 IN 2004 TO ADDRESS THIS PROBLEM BUT THE RECALL REPAIR HAS NOT CORRECTED THE PROBLEM. VERIZON HAS HAD 29 INCIDENTS THAT OCCURRED AFTER THE RECALL WAS PERFORMED. THIS IS AN UNSAFE CONDITION THAT WARRANTS FURTHER INVESTIGATION AND ACTION.
NHTSA complaint #10243789 — an unverified report by a vehicle owner.
at 104,000 milesHanover, MDFire
ELECTRICAL SYSTEM
THIS VEHICLE BELONGS TO VERIZON COMMUNICATIONS. THE VAN HAD AN UNDER HOOD FIRE THAT ORIGINATED IN THE ABS MODULE AREA. THE DRIVER NOTICED SMOKE COMING FROM UNDER THE HOOD OF THE VAN WHILE IT WAS PARKED AT A JOBSITE WHERE HE WAS WORKING. HE EXTINGUISHED THE FIRE WITH A FIRE EXTINGUISHER. DAIMLERCHRYSLER ISSUED SAFETY RECALL D20 IN 2004 TO ADDRESS THIS PROBLEM BUT THE RECALL REPAIR HAS NOT CORRECTED THE PROBLEM. VERIZON HAS HAD 29 INCIDENTS THAT OCCURRED AFTER THE RECALL WAS PERFORMED. THIS IS AN UNSAFE CONDITION THAT WARRANTS FURTHER INVESTIGATION AND ACTION.
NHTSA complaint #10243796 — an unverified report by a vehicle owner.
at 144,825 milesHanover, MDFire
ELECTRICAL SYSTEM
THIS VEHICLE BELONGS TO VERIZON COMMUNICATIONS. THE VAN HAD AN UNDER HOOD FIRE THAT ORIGINATED IN THE ABS MODULE AREA WHILE PARKED. DAIMLERCHRYSLER ISSUED SAFETY RECALL D20 IN 2004 TO ADDRESS THIS PROBLEM BUT THE RECALL REPAIR HAS NOT CORRECTED THE PROBLEM. VERIZON HAS HAD 29 UNDER HOOD FIRE INCIDENTS THAT OCCURRED AFTER THE RECALL WAS PERFORMED. THIS IS AN UNSAFE CONDITION THAT WARRANTS FURTHER INVESTIGATION AND ACTION.
NHTSA complaint #10243797 — an unverified report by a vehicle owner.
at 94,834 milesHanover, MDFire
ELECTRICAL SYSTEM
THIS VEHICLE BELONGS TO VERIZON COMMUNICATIONS. THE VAN HAD AN UNDER HOOD FIRE THAT ORIGINATED IN THE ABS MODULE AREA WHILE PARKED. DAIMLERCHRYSLER ISSUED SAFETY RECALL D20 IN 2004 TO ADDRESS THIS PROBLEM BUT THE RECALL REPAIR HAS NOT CORRECTED THE PROBLEM. VERIZON HAS HAD 29 UNDER HOOD FIRE INCIDENTS THAT OCCURRED AFTER THE RECALL WAS PERFORMED. THIS IS AN UNSAFE CONDITION THAT WARRANTS FURTHER INVESTIGATION AND ACTION.
NHTSA complaint #10243805 — an unverified report by a vehicle owner.
at 35,100 milesHanover, MDFire
ELECTRICAL SYSTEM
THIS VEHICLE BELONGS TO VERIZON COMMUNICATIONS. THE VAN HAD AN UNDER HOOD FIRE THAT ORIGINATED IN THE ABS MODULE AREA WHILE PARKED OVER THE WEEKEND. THE VAN IS DECLARED A "TOTAL LOSS". DAIMLERCHRYSLER ISSUED SAFETY RECALL D20 IN 2004 TO ADDRESS THIS PROBLEM BUT THE RECALL REPAIR HAS NOT CORRECTED THE PROBLEM. VERIZON HAS HAD 29 UNDER HOOD FIRE INCIDENTS THAT OCCURRED AFTER THE RECALL WAS PERFORMED. THIS IS AN UNSAFE CONDITION THAT WARRANTS FURTHER INVESTIGATION AND ACTION.
NHTSA complaint #10243626 — an unverified report by a vehicle owner.
at 156,455 milesHanover, MDFire
ELECTRICAL SYSTEM
THIS VEHICLE BELONGS TO VERIZON COMMUNICATIONS. THE VAN HAD AN UNDER HOOD FIRE THAT ORIGINATED IN THE ABS MODULE AREA WHILE PARKED OVER NIGHT. THE VAN IS DECLARED A "TOTAL LOSS". DAIMLERCHRYSLER ISSUED SAFETY RECALL D20 IN 2004 TO ADDRESS THIS PROBLEM BUT THE RECALL REPAIR HAS NOT CORRECTED THE PROBLEM. VERIZON HAS HAD 29 UNDER HOOD FIRE INCIDENTS THAT OCCURRED AFTER THE RECALL WAS PERFORMED. THIS IS AN UNSAFE CONDITION THAT WARRANTS FURTHER INVESTIGATION AND ACTION.
NHTSA complaint #10243628 — an unverified report by a vehicle owner.
at 137,678 milesHanover, MDFire
ELECTRICAL SYSTEM
THIS VEHICLE BELONGS TO VERIZON COMMUNICATIONS. THE VAN HAD AN UNDER HOOD FIRE THAT ORIGINATED IN THE ABS MODULE AREA WHILE PARKED. THE VAN IS DECLARED A "TOTAL LOSS". DAIMLERCHRYSLER ISSUED SAFETY RECALL D20 IN 2004 TO ADDRESS THIS PROBLEM BUT THE RECALL REPAIR HAS NOT CORRECTED THE PROBLEM. VERIZON HAS HAD 29 UNDER HOOD FIRE INCIDENTS THAT OCCURRED AFTER THE RECALL WAS PERFORMED. THIS IS AN UNSAFE CONDITION THAT WARRANTS FURTHER INVESTIGATION AND ACTION.
NHTSA complaint #10243629 — an unverified report by a vehicle owner.
at 119,758 milesHanover, MDFire
ELECTRICAL SYSTEM
THIS VEHICLE BELONGS TO VERIZON COMMUNICATIONS. THE VAN HAD AN UNDER HOOD FIRE THAT ORIGINATED IN THE ABS MODULE AREA. THE DRIVER COMPLAINED THAT THE SPEEDOMETER WAS NOT WORKING CORRECTLY. WHEN DIAGNOSING THE COMPLAINT THE MECHANIC DISCOVERED THAT THE ABS MODULE CONNECTOR AND WIRING WERE BURNT. DAIMLERCHRYSLER ISSUED SAFETY RECALL D20 IN 2004 TO ADDRESS THIS PROBLEM BUT THE RECALL REPAIR HAS NOT CORRECTED THE PROBLEM. VERIZON HAS HAD 29 INCIDENTS THAT OCCURRED AFTER THE RECALL WAS PERFORMED. THIS IS AN UNSAFE CONDITION THAT WARRANTS FURTHER INVESTIGATION AND ACTION.
NHTSA complaint #10243641 — an unverified report by a vehicle owner.
at 127,949 milesHanover, MDFire
ELECTRICAL SYSTEM
THIS VEHICLE BELONGS TO VERIZON COMMUNICATIONS. THE VAN HAD AN UNDER HOOD FIRE THAT ORIGINATED IN THE ABS MODULE AREA WHILE PARKED. THE VAN IS DECLARED A "TOTAL LOSS". DAIMLERCHRYSLER ISSUED SAFETY RECALL D20 IN 2004 TO ADDRESS THIS PROBLEM BUT THE RECALL REPAIR HAS NOT CORRECTED THE PROBLEM. VERIZON HAS HAD 29 UNDER HOOD FIRE INCIDENTS THAT OCCURRED AFTER THE RECALL WAS PERFORMED. THIS IS AN UNSAFE CONDITION THAT WARRANTS FURTHER INVESTIGATION AND ACTION.
NHTSA complaint #10243635 — an unverified report by a vehicle owner.
at 110,677 milesHanover, MDFire
ELECTRICAL SYSTEM
THIS VEHICLE BELONGS TO VERIZON COMMUNICATIONS. THE VAN HAD AN UNDER HOOD FIRE THAT ORIGINATED IN THE ABS MODULE AREA WHILE PARKED OVER THE WEEKEND. THE VAN IS DECLARED A "TOTAL LOSS". THE VAN WAS PARKED OUTSIDE OF THE DRIVER'S HOUSE. THE DRIVER'S PERSONAL FORD PICKUP WAS DESTROYED IN THE FIRE. THE HOUSE SUSTAINED DAMAGE IN THE FIRE. DAIMLERCHRYSLER ISSUED SAFETY RECALL D20 IN 2004 TO ADDRESS THIS PROBLEM BUT THE RECALL REPAIR HAS NOT CORRECTED THE PROBLEM. VERIZON HAS HAD 29 UNDER HOOD FIRE INCIDENTS THAT OCCURRED AFTER THE RECALL WAS PERFORMED. THIS IS AN UNSAFE CONDITION THAT WARRANTS FURTHER INVESTIGATION AND ACTION.
NHTSA complaint #10243634 — an unverified report by a vehicle owner.
at 146,627 milesHanover, MDFire
ELECTRICAL SYSTEM
THIS VEHICLE BELONGS TO VERIZON COMMUNICATIONS. THE VAN HAD AN UNDER HOOD FIRE THAT ORIGINATED IN THE ABS MODULE AREA. THE DRIVER NOTICED SMOKE COMING FROM UNDER THE HOOD OF THE VAN WHILE IT WAS PARKED AT A JOBSITE WHERE HE WAS WORKING. HE CUT THE BATTERY CABLE AND EXTINGUISHED THE FIRE. DAIMLERCHRYSLER ISSUED SAFETY RECALL D20 IN 2004 TO ADDRESS THIS PROBLEM BUT THE RECALL REPAIR HAS NOT CORRECTED THE PROBLEM. VERIZON HAS HAD 29 INCIDENTS THAT OCCURRED AFTER THE RECALL WAS PERFORMED. THIS IS AN UNSAFE CONDITION THAT WARRANTS FURTHER INVESTIGATION AND ACTION.
NHTSA complaint #10243645 — an unverified report by a vehicle owner.
at 30,858 milesHanover, MDFire
ELECTRICAL SYSTEM
THIS VEHICLE BELONGS TO VERIZON COMMUNICATIONS. THE VAN HAD AN UNDER HOOD FIRE THAT ORIGINATED IN THE ABS MODULE AREA. THE DRIVER COMPLAINED THAT THE SPEEDOMETER WAS NOT WORKING CORRECTLY. WHEN DIAGNOSING THE COMPLAINT THE MECHANIC DISCOVERED THAT THE ABS MODULE CONNECTOR AND WIRING WERE BURNT. DAIMLERCHRYSLER ISSUED SAFETY RECALL D20 IN 2004 TO ADDRESS THIS PROBLEM BUT THE RECALL REPAIR HAS NOT CORRECTED THE PROBLEM. VERIZON HAS HAD 29 INCIDENTS THAT OCCURRED AFTER THE RECALL WAS PERFORMED. THIS IS AN UNSAFE CONDITION THAT WARRANTS FURTHER INVESTIGATION AND ACTION.
NHTSA complaint #10243644 — an unverified report by a vehicle owner.
at 115,480 milesHanover, MDFire
ELECTRICAL SYSTEM
THIS VEHICLE BELONGS TO VERIZON COMMUNICATIONS. THE VAN HAD AN UNDER HOOD FIRE THAT ORIGINATED IN THE ABS MODULE AREA WHILE PARKED. THE VAN IS DECLARED A "TOTAL LOSS". THE FIRE DAMAGED THE DRIVER'S HOME GARAGE. DAIMLERCHRYSLER ISSUED SAFETY RECALL D20 IN 2004 TO ADDRESS THIS PROBLEM BUT THE RECALL REPAIR HAS NOT CORRECTED THE PROBLEM. VERIZON HAS HAD 29 UNDER HOOD FIRE INCIDENTS THAT OCCURRED AFTER THE RECALL WAS PERFORMED. THIS IS AN UNSAFE CONDITION THAT WARRANTS FURTHER INVESTIGATION AND ACTION.
NHTSA complaint #10243646 — an unverified report by a vehicle owner.
at 137,248 milesHanover, MDFire
ELECTRICAL SYSTEM
THIS VEHICLE BELONGS TO VERIZON COMMUNICATIONS. THE VAN HAD AN UNDER HOOD FIRE THAT ORIGINATED IN THE ABS MODULE AREA WHILE PARKED. THE VAN IS DECLARED A "TOTAL LOSS". DAIMLERCHRYSLER ISSUED SAFETY RECALL D20 IN 2004 TO ADDRESS THIS PROBLEM BUT THE RECALL REPAIR HAS NOT CORRECTED THE PROBLEM. VERIZON HAS HAD 29 UNDER HOOD FIRE INCIDENTS THAT OCCURRED AFTER THE RECALL WAS PERFORMED. THIS IS AN UNSAFE CONDITION THAT WARRANTS FURTHER INVESTIGATION AND ACTION.
NHTSA complaint #10243642 — an unverified report by a vehicle owner.
at 70,591 milesHanover, MDFire
ELECTRICAL SYSTEM:WIRING:FRONT UNDERHOOD
VERIZON COMMUNICATIONS 1998 DODGE B VAN WITH 70591MILES. WHILE DRIVING, THE DRIVER NOTICED A SMELL IN THE VEHICLE CAB AND SMOKE NEAR THE GLOVE COMPARTMENT. HE PULLED INTO A VERIZON PARKING LOT AND WENT INSIDE TO CALL HIS MECHANIC. WHILE INSIDE HE WAS INFORMED THAT HIS TRUCK WAS ON FIRE. HE SAW FLAMES COMING FROM UNDER THE HOOD, GRABBED A FIRE EXTINGUISHER, EXTINGUISHED THE FIRE, AND CALLED THE FIRE DEPARTMENT. AN INVESTIGATION BY AN OUTSIDE CONTRACTOR, HIRED BY DAIMLERCHRYSLER LISTED THE PROBABLE CAUSE OF THE FIRE AS AN AFTER-MARKET HEATER BLOWER MOTOR YET THE BLOWER MOTOR DID NOT EVEN GET HOT ENOUGH TO MELT A PART NUMBER DECAL ATTACHED TO THE MOTOR. ALL OF THE HEATER BOX AREA UNDER THE HOOD AND UNDER THE DASH IS BURNT AND/OR MELTED. VERIZON HAS EXPERIENCED MANY BLOWER MOTOR FAILURES AND BLOWER RESISTOR FAILURES IN THIS MODEL VEHICLE. VERIZON HAS EXPERIENCED SIMILAR FIRES IN THIS MODEL VEHICLE AND FEELS THAT THIS FIRE WARRANTS FURTHER INVESTIGATION.
NHTSA complaint #10075082 — an unverified report by a vehicle owner.
Lowrnceville, GA
AIR BAGS
COACH IS BUYING VANS AND CONVERTING THEM TO MOBILE HOMES. CONSUMER BOUGHT A 98-DODGE-B3500 WHICH WAS MODIFIED TO MAKE VAN A MOBILE HOME. THE AIR BAG MODULE WAS REPLACED AND THE COVERS DO NOT FIT. THE MANUFACTURER WILL NOT PAY TO MODIFY MODULE TO MAKE COVERS FIT.
NHTSA complaint #836522 — an unverified report by a vehicle owner.