CONSUMER COMPLAINT CONCERNING THE SAFETY RECALL ON 1993 CARAVAN. *TS THE CONSUMER NOTICED THAT THE BRAKES WERE NOT STOPPING THE VEHICLE ADEQUATELY. THE CONSUMER WAS INFORMED ABOUT A RECALL WHEN THE VEHICLE WAS TAKEN TO THE DEALER. THE CONSUMER WAS NEVER NOTIFIED OF ANY OF THE RECALL ON THE VEHICLE (WIPER PIVOT RECALL, BELT BUCKLE CLIP RECALL, LIFT GATE SUPPORT RECALL). OCT 12 THE PARTS TO REPAIR THE BRAKES STILL WERNT AVAILABLE. THE CONSUMER GOT THEW CAR BACK N NOV 14, AFTER SIX WEEKS.
NHTSA complaint #10177487 — an unverified report by a vehicle owner.
Downingtown, PA
VISIBILITY:WINDSHIELD WIPER/WASHER:MOTOR
WHILE DRIVING IN INCLEMENT WEATHER WINDSHIELD WIPERS CAME ON AND OFF ON THEIR OWN. DEALER WAS AWARE THAT THIS WAS AN INTERMITTENT PROBLEM.
NHTSA complaint #10068605 — an unverified report by a vehicle owner.
Valencia, CA
VISIBILITY:REAR WINDOW WIPER/WASHER
I HAVE A 1993 DODGE CARAVAN. I HAVE SPENT OVER $10,000.00 ON REPAIRS SINCE I BOUGHT IT NEW IN 1993. I AM EXTREMELY DISSATISFIED WITH DODGE. I'VE HAD SEVERAL RECALLS ON VARIOUS COMPONENTS, THEY WERE CORRECTED AND ARE NOW AGAIN DEFECTIVE INCLUDING MY SEATBELTS, ABS SYSTEM, AND STEERING COLUMN. I AM NOW NOTICING THAT THE PAINT IS ERODING ON THE TOP OF MY VAN. I'VE SEEN MANY OTHER DODGE CARAVANS WITH THE EXACT SAME PROBLEM AND THE EXACT SAME PATTERN OF CORROSION. IT APPEARS THE PAINT IS WEARING OFF ON THE TOPS OF THE CARS, THEN THE HOODS AND SO ON. IT EVENTUALLY RUSTS THROUGH AS I'VE SEEN ON AT LEAST 20 DODGE CARAVANS. I HAVE NEVER ENCOUNTERED PAINT WEARING AWAY LIKE THIS ON ANY OTHER VEHICLES THAT I'VE OWNED AND MUCH OLDER THAN 10 YEARS. I BELIEVE THERE IS A DEFECT SOMEWHERE IN THE PAINTING PROCESS, PERHAPS THE PRIMER OR THE PAINT ITSELF. THIS IS THE THIRD LETTER I'VE WRITTEN AND I HAVE NOT RECEIVED A RESPONSE FROM ANYONE. I WOULD APPRECIATE AN INVESTIGATION INTO THE PAINTING PROCESS OF THESE VANS. I BELIEVE IT IS ALSO OCCURRING IN OTHER YEAR MODELS. THANK YOU, SUSAN DEANFRASIO.
NHTSA complaint #10063811 — an unverified report by a vehicle owner.
Glenn Cove, NY
VISIBILITY:DEFROSTER/DEFOGGER/HVAC SYSTEM
THE CONSUMER HAD A BRAKE RECALL# 96V099000-REPAIRS DONE, AND TWO MONTHS LATER THE BRAKES FAILED AGAIN. *AK THE ABS WERE CHECKED AND THE CONSUMER WAS TOLD THAT THEY WERE OKAY. THE FIRST TIME THE BRAKES FAILED, THE CONSUMER WAS THEN NOTIFIED OF A RECALL. THE SECOND INCIDENT OCCURED WHEN THE DAUGHTER EXPERIENCED TOTAL BRAKE FAILURE-ON THE HIGHWAY. THE VEHICLE WAS TOWED TO A DODGE DEALER AND THE CONSUMERS WERE TOLD THAT THE BRAKE FAILURE WAS DETERMINED AND REPAIRS WERE DONE. (BUT BECAUSE OF THE CONTINUED PROBLEMS, THE VEHICLE STAYED AT THE SHOP FOR ABOUT 2 WEEKS PLUS) THE LAST INCIDENT HAPPENED ONE MONTH LATER, WHERE THE BRAKE LIGHT HAD COME ON. PER INVOICE-FOUND THAT THE ACTUATOR PISTON IN THE HYDRAULIC ASSEMBLY WAS LEAKING-REPLACED, ALSO REPLACED THE BRAKE VALVE AND BRAKE LINE, THE FITTING WAS FROZEN IN THE VALVE-REPLACED, FOUND A LOW ACCUMULATER TO BE DEFECTIVE-REPLACED, AND THE REAR HEATER COOLANT LINES LEAKING ANTI-FREEZE. *SCC
NHTSA complaint #8018738 — an unverified report by a vehicle owner.
Lindenhurst, IL
VISIBILITY:WINDSHIELD WIPER/WASHER:LINKAGES
CONSUMER HAD RECALL REPAIRS (99V189000) DONE ON 20-SEP-2000, HOWEVER WHILE DRIVING IN SNOWY AND ICY CONDTIONS, THE WIPER PIVOT THAT CONSUMER THOUGHT WAS REPAIRED BROKE, CONSUMER TOOK THE VEHICLE TO THE NEAREST DEALERSHIP AND WAS INFORMED THE RECALL WAS NOT PERFORMED AND THE ORIGINAL WIPER PIVOT WAS STILL ON THE VEHICLE, EVEN THOUGH THE DEALER STATED THE REPAIR WAS NEVER MADE, CONSUMER WAS STILL RESPONSIBLE FOR THE REPAIR BILL.
NHTSA complaint #564770 — an unverified report by a vehicle owner.
Phila, PACrash
VISIBILITY:WINDSHIELD WIPER/WASHER
ON APRIL 22, 2000, A VERY RAINY DAY, MY HUSBAND WAS EXITING A GAS STATION RAMP, AND CAUSED A ACCIDENT BECAUSE THE FRONT WINDSHIELD WIPERS HAD COMPLETELY STOPPED. UPON TRYING TO GET THE DAMAGE REPAIRED, BUT COULD NOT BECAUSE I WAS ONE MONTH LATE WITH MY PAYMENT, I BEGAN GETTING LETTERS FROM CHRYSLER ABOUT SEVERAL DIFFERENT RECALLS ON MY MINI VAN.
NHTSA complaint #746030 — an unverified report by a vehicle owner.
West DES Moines, IA
VISIBILITY:WINDSHIELD WIPER/WASHER:LINKAGES
THE WINDSHIELD WIPER MOTOR WAS REPLACED PRIOR TO RECALL NOTICE 99V-189, THE CONSUMER REQUEST REIMBURSEMENT. NLM
NHTSA complaint #560407 — an unverified report by a vehicle owner.
Maple Hghts, OH
VISIBILITY:WINDSHIELD WIPER/WASHER:LINKAGES
CONSUMER TURNED WINDSHIELD WIPERS ON, AND LINKAGE ALMOST FELL OFF. ALSO, LIFTGATE NEEDED SUPPORT WASHER AND STEERING PLATES. THE DEALERSHIP IS AWARE OF THE PROBLEMS.
NHTSA complaint #884235 — an unverified report by a vehicle owner.
Rockland, WI
VISIBILITY:GLASS, SIDE/REAR
CLOSED FRONT DOOR AND REAR WINDOW BLEWOUT. IT SHATTERED INTO A MILLION PIECES. *AK THE WINDOWS BLEW OUT WHILE THE VEHICLE WAS PARKED.
NHTSA complaint #883418 — an unverified report by a vehicle owner.
WHEN CONSUMER TURNS VEHICLE'S REAR DEFOSTER ON WHOLE REAR WINDOW CAN SHATTER/IMPLODE, OR EXPLODE. BECAUSE OF THIS WINDOW SWITCH INOPERATIVE. CONSUMER HAS REPLACED WINDOW THREE TIMES ALREADY. CONTACTED DEALER, AND DEALER CANNOT FIND ANYTHING WRONG. *AK THE MANUFACTURER REIMBURSED THE CONSUMER TWICE FOR COST OF WINDOW REPAIR. THE VEHICLE WAS OUT OF WARRANTY DURING THE THIRD INCIDNET AND CONSUMER'S INSURANCE HANDLED THE COST OF THE REPAIR MINUS THE DEDUCTIBLE. THE CONSUMER WAS CONCERNED THAT THE PROBLEM NOT BE STOPPED.
NHTSA complaint #881691 — an unverified report by a vehicle owner.
College Park, MD
VISIBILITY:WINDSHIELD WIPER/WASHER:LINKAGES
CONSUMER RECEIVED RECALL 99V189 AND TOOK VEHICLE TO DEALER FOR REPAIR, DEALER INFORMED CONSUMER AFTER REPAIR THAT WIPERS DID NOT GO ALL THE WAY DOWN WHEN IN THE OFF POSITION, CONSUMER DID NOT HAVE ANY PROBLEMS UNTIL RECALL WORK WAS COMPLETE, AFTER ABOUT A WEEK, THE WIPERS WOULD NOT WORK SO CONSUMER TOOK BACK TO DEALER, DEALER STATED THE PROBLEM WAS WITH THE MOTOR SHORTING OUT WHICH WAS UNRELATED TO RECALL AND WOULD NOT BE PAID FOR, CONSUMER IS UNHAPPY THAT DEALER WILL NOT PICK UP THE BILL SINCE PROBLEM DIDN'T OCCUR UNTIL AFTER RECALL. *SLC
NHTSA complaint #559093 — an unverified report by a vehicle owner.
Yonkers, NY
VISIBILITY:WINDSHIELD WIPER/WASHER:LINKAGES
CONSUMER TOOK VEHICLE TO DEALER FOR RECALL 99V-189 OF THE WIPER DRIVE ASSEMBLY, WHEN THE CONSUMER ARRIVED TO PICK UP THE VEHICLE THE REPAIR HAD NOT BEEN DONE AND WAS ADVISED TO BRING THE VEHICLE BACK IN A WEEK, CONSUMER IS CONCERNED SINCE THIS IS SAFETY RELATED. NLM
NHTSA complaint #558734 — an unverified report by a vehicle owner.
Bronx, NY
VISIBILITY:WINDSHIELD WIPER/WASHER:LINKAGES
CONSUMER RECEIVED RECALL 99V189000 NOTICE FOR WINDSHIELD WIPER PIVOT. THIS WAS REPLACED, BUT CURRENTLY WINDSHIELD WIPERS DON'T WORK. VEHICLE IS STILL AT DEALER.
NHTSA complaint #877025 — an unverified report by a vehicle owner.
Danvers, MA
VISIBILITY:WINDSHIELD WIPER/WASHER
NO SUMMARY LISTED FOR ABOVE VEHICLE.
NHTSA complaint #730395 — an unverified report by a vehicle owner.
Danvers, MA
VISIBILITY:WINDSHIELD WIPER/WASHER
NO SUMMARY LISTED FOR ABOVE VEHICLE.
NHTSA complaint #730395 — an unverified report by a vehicle owner.
Madison, AL
VISIBILITY:WINDSHIELD WIPER/WASHER:LINKAGES
CONSUMER WAS NOT ABLE TO OBTAIN RECALL REPAIR (99V-189) DEALERSHIP RETAINED VEHICLE FOR TWO DAYS WITHOUT COMPLETING REPAIR, CONSUMER REMOVED VEHICLE WITHOUT COMPLETION OF REPAIR DUE TO DELAYS. *MJS
NHTSA complaint #553271 — an unverified report by a vehicle owner.
UNK, UN
VISIBILITY:WINDSHIELD WIPER/WASHER:LINKAGES
CONSUMER WAS NOT SERVICED PROPERLY WHEN TRYING TO OBTAIN RECALL REPAIR, THE OWNER SCHEDULED APPOINTMENT HOWEVER DENIED REPAIR DUE TO LACK OF PARTS. (99V-189) *MJS
NHTSA complaint #552926 — an unverified report by a vehicle owner.
MT Morris, MI
VISIBILITY:WINDSHIELD WIPER/WASHER
WINDSHIELD WIPER ARM ON DRIVER SIDE FLIPPED BACKWARDS OVER TO THE LEFT AND LANDING ON MIRROR ,WOULD NOT MOVE BUT IT WAS STILL ATTACHED, CAUSING POOR VISIBILITY.
NHTSA complaint #864826 — an unverified report by a vehicle owner.
Philidelphia, PA
VISIBILITY:REAR WINDOW WIPER/WASHER:MOTOR
WHEN RAINING AND USING REAR WINDOW WIPER IT SHORTS OUT AND STOPS WORKING. DRIVER IS UNABLE TO SEE. ALSO, A LITTLE SPARK COMES OUT OF REAR WINDOW WHEN WIPER SHORTS OUT.
NHTSA complaint #861043 — an unverified report by a vehicle owner.
North Swanzey, NH
VISIBILITY:DEFROSTER/DEFOGGER/HVAC SYSTEM
CONSUMER HEARD A POP AND LOOK AROUND TO SEE THAT THE BACK WINDOW HAD SHATTERED, REAR DEFROSTER WAS ON AT THE TIME THE WINDOW BROKE. NLM
NHTSA complaint #551433 — an unverified report by a vehicle owner.
Seattle, WA
VISIBILITY:GLASS, SIDE/REAR
DRIVERS SIDE REAR QUARTER WINDOW SHATTERED FOR NO REASON.
NHTSA complaint #858262 — an unverified report by a vehicle owner.
SAN Antonio, TX
VISIBILITY:WINDSHIELD WIPER/WASHER:MOTOR
REAR WINDSHIELD WIPER MOTORS FAILED DUE TO BLOWN UP FUSE IN CIRCUIT. YH
NHTSA complaint #551107 — an unverified report by a vehicle owner.
Gouldsboro, PA
VISIBILITY:GLASS, SIDE/REAR
AFTER ENTERING VEHICLE AND SHUTTING DRIVER'S SIDE DOOR REAR TAILGATE WINDOW BLEW COMPLETLY OUT WITHOUT ANY SIGNS OF A PROBLEM. DEALER HAS BEEN CONTACTED.
NHTSA complaint #856447 — an unverified report by a vehicle owner.
Hillsdale, MI
VISIBILITY:WINDSHIELD WIPER/WASHER:MOTOR
REAR WINDSHIELD WIPER MOTOR HAS BURNED OUT. WHEN DRIVING IN STORMY CONDITIONS WEATHERS, REAR WINDOW VIEW IS OBSTRUCTED BECAUSE REAR WINDSHIELD WIPERS DO NOT WORK. DEALER HAS BEEN CONTACTED.
NHTSA complaint #852935 — an unverified report by a vehicle owner.
Hillsdale, MI
VISIBILITY:WINDSHIELD WIPER/WASHER
WOULD LIKE CHRYSLER TO REPAIR REAR WINDSHIELD WIPER MOTOR BEFORE THE SNOW FALLS. THANK YOU.
NHTSA complaint #713959 — an unverified report by a vehicle owner.
ST Joesph, MI
VISIBILITY:WINDSHIELD WIPER/WASHER:MOTOR
A MALFUNCTION OCCURS WITHIN THE REAR WINDSHIELD WIPER MOTOR, CAUSING THE REAR WINDSHIELD WIPERS TO BECOME INOPERABLE. PLEASE GIVE ANY FURTHER DETAILS.
NHTSA complaint #847026 — an unverified report by a vehicle owner.
SUN Prairie, WI
VISIBILITY:GLASS, SIDE/REAR
WAS DRIVING VEHICLE APPROXIMATELY 40MPH WHEN THE ENTIRE REAR WINDOW SHATTERED. HAD NO WARNING.
NHTSA complaint #834175 — an unverified report by a vehicle owner.
Hatboro, PA
VISIBILITY:REARVIEW MIRRORS/DEVICES:EXTERIOR
WHILE DRIVING THE REARVIEW MIRROR FELL OFF. DEALER HAS BEEN NOTIFIED. *AK CHRYSLER REPLACED THE REARVIEW MIRROR AT NO COST TO THE CONSUMER. *SLC
NHTSA complaint #826074 — an unverified report by a vehicle owner.
Scarboro, NY
VISIBILITY:WINDSHIELD WIPER/WASHER:MOTOR
REAR WINDSHIELD WIPERS FAILED. THE MOTOR BROKE THAT CONTROLS THE REAR WIPERS, CAUSING THE WIPERS NOT TO WORK.
NHTSA complaint #819939 — an unverified report by a vehicle owner.
Stuyvesant, NY
VISIBILITY:WINDSHIELD WIPER/WASHER:MOTOR
WHILE DRIVING IN A RAIN STORM, THE DRIVER'S SIDE WINDSHIELD WIPER MOTOR FAILED.
NHTSA complaint #819180 — an unverified report by a vehicle owner.