80 of the 257 complaints about the 2010 Dodge Caravan are about the electrical system — 31% of everything reported for this model year. Half of the failures with a mileage on record happened before 70,000 miles.
80
Complaints
0
Crashes
3
Fires
0
Injuries
Filed with NHTSA, in their own words.
ELECTRICAL SYSTEM
I WAS DRIVING AT APPROXIMATELY 45-50 MPH AND ALL THE WARNING LIGHTS CAME ON AND IN THE NEXT SECOND THE CAR JUST LOST ALL POWER. NOTHING! I PULLED OVER AND IT STARTED ABOUT 5 MINUTES LATER. HAVING TO DRIVE AN HOUR BACK HOME ON THE HIGHWAY WAS SCARED AND MY FATHER BEING A DISABLED VET - THIS IS THE VEHICLE THAT IS USED.
NHTSA complaint #11163767 — an unverified report by a vehicle owner.
ELECTRICAL SYSTEM
THIS IS A 4.0 ENGINE, AND WILL DIE OUT EVERY TIME IN TRAFFIC, EVERY TIME (REGARDLESS OF OUTSIDE TEMPERATURE OR DAMPNESS). IT WILL RESTART, BUT CAN FEEL IT STILL WANTS TO CUT OUT, AS THE TACHOMETER BOUNCES AROUND TO 500 RPM, AND SOMETIMES ALMOST ZERO, THEN 'CATCHES ITSELF' TO A NORMAL IDLE. THIS IS ESPECIALLY CONCERNING BECAUSE I LIVE NEAR A CURVED ROAD THAT DROPS OFF INTO A RAVINE, AND FOR THIS REASON, MY WIFE WON'T DRIVE IT ANYMORE. THIS PROBLEM HAS HAPPENED AT SPEEDS 10-40 MPH. IT DIES OUT (AGAIN REGARDLESS IF COLD OR WET OUTSIDE). I CAN RESTART THE VEHICLE, AND WON'T DIE AGAIN, UNTIL THE ENGINE GETS COLD AGAIN (USUALLY 3 HRS.). IT IS UNBELIEVABLE THAT ONCE IT RESTARTS, IT NEVER HAPPENS MULTIPLE TIMES IN SAME OCCURRENCE. SOMETHING IS TELLING IT TO SHUTDOWN, WHICH IS DANGEROUS. NO POWER STEERING AND BRAKES HAVE TO BE PUSHED HARD (NO POWER, AND IS WHY MY WIFE WON'T DRIVE IT). I HAD THIS DIAGNOSED AT M&W SERVICE CENTER (A HIGHLY RATED PLACE). BROOKFIELD DODGE WAS OVERBOOKED, AND I FELT I NEEDED TO GET IT ADDRESSED ASAP. I PAID THE DIAGNOSTICS FEE. THEY RECALIBRATED THE THROTTLE AND CLEANED THE FUEL INJECTION SYSTEM. THEY SAID THIS A GREAT RUNNING VEHICLE.THERE IS NOTHING LEFT TO DO. I ALREADY HAVE $370 INVESTED IN THIS PROBLEM, IT DIDN'T FIX IT. PRIOR TO THE ISSUE, THE TIMING BELT AND SPARKPLUGS WERE REPLACED. IT RAN GREAT FOR SEVERAL MONTHS AFTER THOSE COMPONENTS WERE DONE. I HAVE HAD THIS PROBLEM FOR THE LAST 4 WEEKS. I AM GOING TO HAVE TO TAKE THIS TO BROOKFIELD DODGE, AND PAY THE DIAGNOSTIC FEE AGAIN, AND HOPE THEY FIND THE PROBLEM. IT IS AMAZING TO SEE THAT THERE ARE ACTUALLY DOZENS OF COMPLAINTS ON-LINE JUST LIKE MINE, AND THEY ARE SAYING THE PROBLEM HAS NOT BEEN FOUND. THIS IS NOT GOOD NEWS FOR A VEHICLE THAT IS SUPPOSED TO BE SAFE FOR THE FAMILY. IT SEEMS TO BE ENGINEERED TO SHUTDOWN, INSTEAD OF JUST NOT START, WHICH IS DANGEROUS, SINCE 10/25/2018.
NHTSA complaint #11153502 — an unverified report by a vehicle owner.
ELECTRICAL SYSTEM
"TAKATA RECALL" 2010 DODGE GRAND CARAVAN 4.0 SXT . POWER SHUTTING DOWN WHILE DRIVING ON A CITY STREET . LIGHTS FLASHING ON AND OFF IN THE DASH. NO CHECK ENGINE LIGHTS COMING ON. NO CODES SHOWING WHEN DIAGNOSED. HAS HAPPENED 3 TIMES IN THE LAST WEEK
NHTSA complaint #11132162 — an unverified report by a vehicle owner.
ELECTRICAL SYSTEM
WHILE DRIVING AT NIGHT ON A BACK ROAD THE HEADLIGHTS SUDDENLY SHUT OFF EVER THING ELSE WAS FINE LUCKLY I HAD MY FOG LIGHTS ON BECAUSE IT WAS A DARK ROAD . I COULD NOT GET THE HIGH OR LOW BEAMS TO WORK SO DROVE HOME WITH JUST THE FOG LIGHTS .
NHTSA complaint #11124085 — an unverified report by a vehicle owner.
ELECTRICAL SYSTEM
VEHICLE DIES WHEN GOING DOWN ROAD OTHER SOURCES SHOW A RECALL FOR THE 2010 CARAVAN
NHTSA complaint #11120210 — an unverified report by a vehicle owner.
ELECTRICAL SYSTEM
TL* THE CONTACT OWNS A 2010 DODGE CARAVAN. WHILE DRIVING 45 MPH, ALL THE WARNING INDICATORS ILLUMINATED. IN ADDITION, THE CONTACT STATED THAT THE MILEAGE GAUGE FAILED TO PROVIDE THE ACCURATE READING. THE VEHICLE WAS TAKEN TO NAPLES DODGE CHRYSLER JEEP RAM (6381 AIRPORT PULLING RD N, NAPLES, FL 34109, (239) 594-2100) WHERE DIAGNOSTIC TESTING WAS COMPLETED ON THE VEHICLE, BUT NO FAILURE CODE WAS FOUND. THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER WAS NOT NOTIFIED OF THE FAILURE. THE APPROXIMATE FAILURE MILEAGE WAS 92,000.
NHTSA complaint #11110763 — an unverified report by a vehicle owner.
ELECTRICAL SYSTEM
DURING COLD WEATHER VEHICLE WILL SHUT OFF WHILE DRIVING, USUALLY HAPPENS WITHIN FIRST 5-15 MINUTES AT LOW SPEED WITH COLD OR COOL ENGINE. IT HAPPENS WHILE DRIVING STRAIGHT OR TURNING. THERE IS NO WARNING, NO SHUDDER, AND NO ENGINE ERROR LIGHT. IMMEDIATE LOSS OF POWER STEERING AND POWER BREAKS. MANY REPORTS ONLINE FROM OTHER OWNERS. NO ISSUES IN WARMER WEATHER. LOCAL DEALER COULD NOT REPLICATE ISSUE AFTER HOLDING VEHICLE FOR 3 CONSECUTIVE DAYS.
NHTSA complaint #11091380 — an unverified report by a vehicle owner.
ELECTRICAL SYSTEM
THE KEY IS STUCK IN THE IGNITION NOTHING WORKS AND IT IS STAYING "ON" WHEN KEY IS IN IGNITION KILLING THE BATTERY EVEN THOUGH NOTHING IS NOW WORKING. THERE WAS A RECALL ON THIS FOR 2010 DODGE VAN BUT MY VIN NUMBER DIDN'T SHOW UP. I FIND IT VERY STRANGE WHEN DOING RESEARCH THAT THIS IS THE SAME EXACT PROBLEM AS THE ONES ON RECALL. MY VAN WAS PARKED IN MY DRIVEWAY RAN PERFECT ONE EVENING THE NEXT MORNING NOTHING AND KEY GOT STUCK.
NHTSA complaint #10992196 — an unverified report by a vehicle owner.
ELECTRICAL SYSTEM
ALL OF MY PROBLEMS STARTED ABOUT 30-45 DAYS AGO. I WAS DRIVIN ALONG AT 65 MPH AND LIGHTS STARTED LIGHTING UP ON MY DAS AND THEN STARTED FLICKERING. NOT LONG AFTER THAT THE DASH WOULD LIGHT UP AND THE ALL OF A SUDDEN DIE AND HAVE NO POWER AT ALL. EVERYTHING STOPPED WORKING, RADIO, CLOCK, SPPEDOMETER, ETC. SINCE THEN THE VAN HAS BEEN BACK TO THE DEALERSHIP. THE FIRST DIAGNOSIS WAS A BRAKE SWITH RELAY AND THEY SAID THAT SHOULD FIX IT. WELL THE SAME PROBLEMS OCCURED A FEW MORE TIMES WITH NO COMMON DENOMINATOR AS TO WHY IT WAS NOT RUNNING. I TOOK IT BACK TO THE CHRYSLER DEALER AND THEY UNPLUGGED THE TIPM (TOTAL INTEGRATED POWER MODULE). THEY SAID THAT CLEARED ALL CODES AND A RESET FIXES THE PROBLEM SOME TIMES. I PICKED IT UP THE NEXT AND EVERYTHING WAS FOR MY TRIP TO ST. LOUIS AND BACK. I GOT IN THE VAN LATER THAT EVENING AND WHILE DRIVING DOWN THE DRIVEWAY THE ENGINE SHUT OFF AND THE VAN LOST ALL POWER. I ALMOST TOO OUT MY FENCE WHEN THIS HAPPENED. I PUT IT IN PARK AND THE KEY WOULDN'T COME OUT. AFTER A LITTLE WHILE THE KEY CAME OUT ANBD THE VAN FINALLY STARTED. I CALLED THE TOW TRUCK AND HAD IT HAULED DIRECTLY TO THE DEALER. AFTER A FEW DAYS THE DETERMINED IT WAS HE TIPM AND THE BILL WAS APP. $1000.00. I HAVE A CASE OPENED WITH CHRYSLER (CASE #: 31057897) WITH THERESA. AFTER GOOGLING THE TIPM I HAVE DISCOVERED THAT THIS IS A COMMON PROBLEM WITH CARAVANS, TOWN & COUNTRY'S, DODGE RAMS, DURANGOS AND SOME JEEP MODELS. THIS IS A VERY DANGEROUS PROBLEM AND NEEDS TO RECTIFIED BY CHRSLER.ALL OF THESE INCIDENTS HAVE OCCURED IN VARIOUS LOCATION (PAKKING LOTS, DRIVEWAY, RURAL HIGHWAYS WITH NO SHOULDER, STOP LIGHTS AND STOP SIGNS.)
NHTSA complaint #10956252 — an unverified report by a vehicle owner.
ELECTRICAL SYSTEM
WHILE DRIVING ON A STREET AND HITTING A LARGE BUMP OR DRIVING OVER BUMPY RAILROAD TRACKS THE VEHICLE WILL JUST SHUT OFF LIKE SOMEONE TURNED OFF THE IGNITION. YOU HAVE TO PUT THE CAR BACK IN PARK AND TURN THE IGNITION SWITCH ON TO START THE CAR AGAIN. THIS HAS HAPPENED SEVERAL TIMES IN THE LAST MONTH.
NHTSA complaint #10946166 — an unverified report by a vehicle owner.
ELECTRICAL SYSTEM
UNEXPECTED SHUT DOWN WHILE DRIVING ON A HIGHWAY,TAKE FOOT OFF GAS PEDAL VEHICLE STALLS OUT,LOSE STEERING CONTROL AND BRAKES,IT WOULD HAPPEN AT LEAST 10 TIMES IN A 10 MILE STRETCH,TOOK VEHICLE TO DODGE DEALER NO CODES TO LOCATE PROBLEM ASK ABOUT IGNITION MODULE REPLACEMENT IT WAS TOLD ALREADY REPLACED,THEY ARE MASKING A HAZARD FOR THAT VEHICLE,PLEASE DO SOMETHING FOR THAT VEHICLE BEFORE SOME DIES OR ARE SERIOUS INJURED,THAT PROBLEM HAS HAPPEN SEVERAL TIMES IN A WEEK,TOOK VEHICLE OFF THE ROAD FOR WINTER DRIVING.
NHTSA complaint #10937086 — an unverified report by a vehicle owner.
ELECTRICAL SYSTEM
TL* THE CONTACT OWNS A 2010 DODGE CARAVAN. WHILE DRIVING APPROXIMATELY 40 MPH, THE VEHICLE STALLED WITHOUT WARNING. AFTER RESTARTING, THE VEHICLE RESUMED NORMAL OPERATION. THE FAILURE RECURRED SPORADICALLY. THE VEHICLE WAS TAKEN TO AN INDEPENDENT MECHANIC, BUT THE FAILURE WAS UNABLE TO BE DIAGNOSED. THE FAILURE OCCURRED ONLY AFTER BEING REPAIRED PER NHTSA CAMPAIGN NUMBER: 14V373000 (AIR BAGS, ELECTRICAL SYSTEM). THE VEHICLE WAS TAKEN TO THE DEALER WHERE IT REMAINED FOR FORTY-FIVE CONSECUTIVE DAYS FOR FURTHER INVESTIGATION. ADDITIONALLY, THE THERMOSTAT HOUSING WIRING HARNESS WAS REPLACED, BUT THE FAILURE PERSISTED. PRIOR TO THE RECALL REPAIR, THE ENGINE WOULD SHUT OFF IF THE GEAR LEVER WAS SLIGHTLY TOUCHED. ALSO THE KEY BECAME DIFFICULT TO REMOVE FROM THE IGNITION, BUT THE RECALL REPAIR CORRECTED THIS ISSUE. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE. THE APPROXIMATE FAILURE MILEAGE WAS 55,000.
NHTSA complaint #10877052 — an unverified report by a vehicle owner.
ELECTRICAL SYSTEM
TL* THE CONTACT OWNS A 2010 DODGE CARAVAN. WHEN THE VEHICLE WAS TAKEN IN FOR A ROUTINE OIL CHANGE AT AN INDEPENDENT MECHANIC, THE TECHNICIAN NOTICED THAT THE FUSE BLOCK (TIPM) FAILED AND NEEDED TO BE REPLACED. IN ADDITION, WHILE DRIVING 55 MPH, THE AIR BAG LIGHT REMAINED ILLUMINATED. THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER WAS NOTIFIED OF THE FAILURES. THE APPROXIMATE FAILURE MILEAGE WAS 120,791.
NHTSA complaint #10872740 — an unverified report by a vehicle owner.
ELECTRICAL SYSTEM
MY CAR HAS BEEN HAVING INTERMITTENT STALLING/ NO STARTING ISSUES SINCE 9/16/14. I HAVE REPLACED THE BATTERY, SPARK PLUGS, CRANK SHAFT SENSOR, WYN MODULE. I HAVE HAD MY MECHANIC LOOK IT + I HAVE TAKEN IT INTO THE DODGE DEALER 2 TIMES AND THEY HAVE NOT BEEN ABLE TO FIGURE OUT WHY IT KEEPS STALLING/ NOT STARTING. I HAVE TRIED CONTACTING THE DODGE CORPORATE OFFICE TO SEE IF THEY COULD HELP BUT SO FAR I HAVE NOT BEEN ABLE TO SPEAK TO A REPRESENTATIVE. MY CAR HAS STOPPED COMPLETELY (LOSING STEERING/POWER) A LOT OF TIMES, OF WHICH 2 TIMES WERE ON THE FREEWAY GOING 50 + MILES W/ KIDS IN MY CAR. THIS IS A HUGE SAFETY ISSUE!!!! LUCKILY I WAS ABLE TO PULL OFF THE ROAD AND RESTART MY CAR BEFORE MY KIDS AND I WERE HIT. 9/16/14- SERVICED CAR FOR INTERMITTENT NO START 6/22/15 DID NOT START FOR SEVERAL TIMES 7/9/15 SERVICED CAR FOR INTERMITTENT NO START 8/19/15 SERVICED CAR FOR INTERMITTENT NO START- REPLACED BATTERY XX- GOING INTO PARKING LOT 20 MPH CAR CUT OFF. XX- COMING OUT OF CHURCH PARKING LOT 10 MPH CAR CUT OFF. XX- COMING OUT OF BRENTWOOD GOLF COURSE 20 MPH CAR CUT OFF. (NO CODES) 1/22/16 SERVICED CAR FOR INTERMITTENT NO START/STALLING 2/4 REPLACED SPARK PLUGS $343 3/16 ON HWY 680 GOING 50 MPH W/2 KIDS IN THE CAR. CAR CUT OFF , LOST STEERING/POWER. GOT INTO EMERGENCY LANE TURNED IT OFF / ON. 3/22 SERVICED CAR FOR INTERMITTENT NO START/STALL. REPLACED CRANK SHAFT $157 3/23 HWY 4 BY CEMETERY GOING ABOUT 55 MPH. CAR CUT OUT, LOST STEERING/POWER 3/24 PULLING INTO DRIVEWAY CAR SHUT OFF. CALLED DODGE DEALER SPOKE TO CHRIS WOODSON 9257566381 3/29 DODGE DEALER REPLACED WYN MODULE $799 4/23 3 X TO START SATURDAY AM BEFORE FINE ARTS 5/18- CAR DIDN'T START @7:10 HAD TO GET NEIGHBOR'S CAR TO TAKE CHILD TO SCHOOL.7:30 CAR STARTED UP 7:50 CAR DIDN'T START 2:45 PM CAR STARTED 5/25 DODGE COULDN'T FIGURE OUT WHY NO START VIDEO ALSO AVAIL.
NHTSA complaint #10872851 — an unverified report by a vehicle owner.
ELECTRICAL SYSTEM
TL* THE CONTACT OWNS A 2010 DODGE CARAVAN. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 14V373000 (AIR BAGS, ELECTRICAL SYSTEM). THE PART TO DO THE REPAIR WAS UNAVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. THE MANUFACTURER WAS MADE AWARE OF THE ISSUE. THE CONTACT HAD NOT EXPERIENCED A FAILURE.
NHTSA complaint #10846168 — an unverified report by a vehicle owner.
ELECTRICAL SYSTEM
ALL THE WARNING LIGHTS ON THE DASH LIGHT UP, THE WIPERS START AND CAN'T BE STOPPED, ALL THE WINDOWS WON'T GO UP OR DOWN, THE DOOR LOCKS WON'T WORK AND WORST OF ALL THE GAS GAUGE, SPEEDOMETER, AND OTHER DASH INDICATORS GO DEAD SHOWING NO ACTION. THIS ALL HAPPENS UNANNOUNCED AT ANY TIME DRIVING OR STILL. IT CAN HAPPEN WITH JUST TURNING THE KEY ON TO START THE CAR.THE MOST RECENT TIME, 2/10/16 THE DEALER REPAIR SAID THERE WERE A TOTAL OF 24 DIFFERENT CODES SAVED THAT DID CONFLICT WITH EACH OTHER.
NHTSA complaint #10825953 — an unverified report by a vehicle owner.
ELECTRICAL SYSTEM
2010 DODGE CARAVAN. CONSUMER WRITES IN REGARDS TO REPLACEMENT PARTS NOT AVAILABLE TO COMPLETE RECALL NOTICE REPAIRS. *SMD RECALL # 14V373000.
NHTSA complaint #10838353 — an unverified report by a vehicle owner.
ELECTRICAL SYSTEM
TIPM ELECTRICAL FIRE WHILE VAN WAS PARKED. STARTED AFTER PUSHING THE DOOR LOCK ON MY KEY FOB. CHRYSLER SENT AN INDEPENDENT ADJUSTER OUT ON 2/2/16. HAVE NOT HEARD FROM CHRYSLER YET. THIS IS THE 2ND TIME MY VAN HAS HAD AN ELECTRICAL FIRE. 1ST TIME WAS OCTOBER 2014 - HAD TO REPLACE ENTIRE ELECTRICAL SYSTEM IN THE VAN. I SAVED THE 2 BOXES WORTH OF BURNED HARNESSES/PARTS JUST IN CASE. I PAID $6,000 OUT OF POCKET LAST TIME. FIRE DEPARTMENT CAME AND DISCONNECTED BATTERY AND FUSE BOX. NO FLAMES OR INJURIES.
NHTSA complaint #10824213 — an unverified report by a vehicle owner.
ELECTRICAL SYSTEM
I HAVE RECEIVED A RECALL NOTICE 3 TIMES. I HAVE CONTACTED THE DEALER NEMOURS TIMES TRYING TO RESOLVE THE ISSUE. THEY ARE TELLING ME THAT PARTS ARE NOT AVAILABLE. ALSO I HAVE REPLACED THE BREAKS 4 TIMES THE FIRST TIME WAS AT 17,659 MILES. I ALSO HAD TO REPLACE THE UPPER COOLING LINES. I JUST NOTICED THAT THE LOWER COOLING PIPE IS RUSTING VERY BAD TO THE POINT OF FAILURE. WE HAD TROUBLE WITH THE ELECTRONICS SINCE THE PURCHASE OF THE VAN. WE PURCHASED THE VAN BRAND NEW. THE DOORS WERE LOCKING BY THERE SELF THE HEATING/COOLING CONTROLS HAD TO BE REPLACED. I WOULD LIKE TO RESOLVE THESE ISSUES.
NHTSA complaint #10821619 — an unverified report by a vehicle owner.
ELECTRICAL SYSTEM
TL* THE CONTACT OWNS A 2010 DODGE CARAVAN. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 14V373000 (AIR BAGS, ELECTRICAL SYSTEM); HOWEVER, THE PART TO DO THE REPAIR WAS UNAVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. THE MANUFACTURER WAS NOT MADE AWARE OF THE ISSUE. THE CONTACT HAD NOT EXPERIENCED A FAILURE.
NHTSA complaint #10820430 — an unverified report by a vehicle owner.
ELECTRICAL SYSTEM
TL* THE CONTACT OWNS A 2010 DODGE CARAVAN. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 14V373000 (AIR BAGS, ELECTRICAL SYSTEM); HOWEVER, THE PART TO DO THE REPAIR WAS UNAVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. THE MANUFACTURER WAS NOT MADE AWARE OF THE ISSUE. THE CONTACT HAD NOT EXPERIENCED A FAILURE.
NHTSA complaint #10820429 — an unverified report by a vehicle owner.
ELECTRICAL SYSTEM
TL* THE CONTACT OWNS A 2010 DODGE CARAVAN. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 14V373000 (AIR BAGS, ELECTRICAL SYSTEM) HOWEVER, THE PART TO DO THE REPAIR WAS UNAVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER HAD EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. THE MANUFACTURER WAS NOT MADE AWARE OF THE ISSUE. THE CONTACT HAD NOT EXPERIENCED A FAILURE. PARTS DISTRIBUTION DISCONNECT. ...UPDATED 03-10-16 *BF THE CONSUMER STATED IT HAS BEEN OVER A YEAR, SINCE SHE RECEIVED THE FIRST RECALL NOTICE. UPDATED 03/23/16.
NHTSA complaint #10820073 — an unverified report by a vehicle owner.
ELECTRICAL SYSTEM
TL* THE CONTACT OWNS A 2010 DODGE CARAVAN. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 14V373000 (AIR BAGS, ELECTRICAL SYSTEM); HOWEVER, THE PART TO DO THE REPAIR WAS UNAVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. THE MANUFACTURER WAS MADE AWARE OF THE ISSUE. THE CONTACT HAD NOT EXPERIENCED A FAILURE. UPDATED 03/09/16*LJ UPDATED 04/05/16.
NHTSA complaint #10818929 — an unverified report by a vehicle owner.
ELECTRICAL SYSTEM
TL* THE CONTACT OWNS A 2010 DODGE CARAVAN. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 14V373000 (ELECTRICAL SYSTEM); HOWEVER, THE PART TO DO THE REPAIR WAS UNAVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. THE MANUFACTURER WAS MADE AWARE OF THE ISSUE. THE CONTACT HAD NOT EXPERIENCED A FAILURE. VIN TOOL CONFIRMS PARTS NOT AVAILABLE.
NHTSA complaint #10818417 — an unverified report by a vehicle owner.
ELECTRICAL SYSTEM
TL* THE CONTACT OWNS A 2010 DODGE CARAVAN. THE CONTACT STATED THAT THE VEHICLE FAILED TO START. AFTER SEVERAL ATTEMPTS, THE VEHICLE WAS ABLE TO START. THE FAILURE RECURRED MULTIPLE TIMES INTERMITTENTLY. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 14V373000 (AIR BAGS, ELECTRICAL SYSTEM) HOWEVER, THE PARTS WERE UNAVAILABLE TO PERFORM THE REPAIRS. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REMEDY. THE MANUFACTURER WAS NOT NOTIFIED OF THE FAILURE. THE APPROXIMATE FAILURE MILEAGE WAS 51,500. PARTS DISTRIBUTION DISCONNECT. UPDATED 03/01/16*LJ UPDATED 05/09/18*JB
NHTSA complaint #10809301 — an unverified report by a vehicle owner.
ELECTRICAL SYSTEM
TL* THE CONTACT OWNS A 2010 DODGE CARAVAN. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 14V373000 (WIRELESS IGNITION MODULE), BUT THE PART TO DO THE REPAIR WAS UNAVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. THE MANUFACTURER WAS MADE AWARE OF THE ISSUE. THE CONTACT HAD NOT EXPERIENCED A FAILURE. THE FAILURE MILEAGE WAS 130,000.
NHTSA complaint #10806248 — an unverified report by a vehicle owner.
ELECTRICAL SYSTEM
TL* THE CONTACT OWNS A 2010 DODGE CARAVAN. WHILE DRIVING AT APPROXIMATELY 60 MPH, THE ENGINE STALLED AND THE ENTIRE INSTRUMENT PANEL ILLUMINATED. THE FAILURE OCCURRED SEVERAL TIMES. THE VEHICLE WAS NOT DIAGNOSED OR REPAIRED. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 14V373000 (AIR BAGS, ELECTRICAL SYSTEM) HOWEVER, THE PART TO DO THE REPAIR WAS UNAVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. THE MANUFACTURER WAS NOT MADE AWARE OF THE FAILURE. THE FAILURE MILEAGE WAS 110,000. THE VIN WAS NOT AVAILABLE.
NHTSA complaint #10786654 — an unverified report by a vehicle owner.
ELECTRICAL SYSTEM
I RECEIVED AN "IMPORTANT SAFETY RECALL" NOTICE FOR THE WIRELESS IGNITION NODE MODULE OF MY DODGE CARAVAN IN MAY 2015. IT IS IMPORTANT FOR MY SAFETY CONCERNS AND VEHICLE RELIABILITY. I WENT TO THE DEALER FOR THE FREE CORRECTION-UPGRADE AND REPAIR IN MAY. THEY TOLD ME THE PART IS NOT IN, BE IN NEXT WEEK, NEXT WEEK, IN A FEW DAYS......ON AND ON...ETC..........MADE ME SEVERAL APPOINTMENTS AND THE PARTS NEVER ARRIVED, THUS WASTING MY TIME AND WEEKLY SCHEDULING. IF I CALL THEY GET ANNOYED WITH MY CALL, IF I GO THERE THEY GET ANNOYED FOR MY REQUESTED AND REQUIRED BY LAW, FREE REPAIR. THEY PROMISE, NEXT WEEK, YOU ARE ON OUR LIST, YOU WILL BE SOON, LET ME LEAVE A NOTE.....IT SEEMS LIKE A SCAM. NOW IT IS OCTOBER 21, 2015 AND IT STILL HAS NOT HAPPENED. THEY WERE AGAIN ANNOYED WITH YESTERDAYS VISIT AND GAVE MANY EXCUSES AND OF NO HELP. THEY KEEP GIVING EXCUSES FOR NOT PERFORMING THIS SAFETY RECALL. SOMETHING VERY STRANGE IS GOING ON HERE AND THEY SEEM TO BE IGNORING THEIR CUSTOMERS SAFETY OF WHICH THE REPAIR IS REQUIRED BY LAW TO BE PERFORMED......AFTER ALL.....IT IS A SAFETY RECALL! I AM CONSIDERING FUTURE LAWSUIT/OR CLASS ACTION LAWSUIT WITH MANY OTHERS WHO ARE VERY UNHAPPY WITH CHRYSLER/B&B DODGE. PLEASE TAKE CARE OF THIS. THE DEALER IS B&B DODGE, 125 GRANDVIEW AVE, HONESDALE, PA 18431. TELEPHONE NUMBER: 570-253-12909. THE REPAIR IS REPLACEMENT OF "THE WIRELESS IGNITION MODULE" (WIN), REPLACEMENT OF THE FREQUENCY OPERATED BUTTON IGNITION KEYS (FOBIK) AND IGNITION SWITCH, ETC. THIS IS ALL FULLY DESCRIBED ON MY FCA SAFETY RECALL..........R03/NHTSA/14V-373. BY THE WAY, AFTER ALL OF THIS AGGRAVATION, I AM CONSIDERING MY NEXT VEHICLE NOT TO BE A CHRYSLER PRODUCT. THANK YOU VERY MUCH. [XXX] INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6).
NHTSA complaint #10785053 — an unverified report by a vehicle owner.
ELECTRICAL SYSTEM
SEPTEMBER 7, 2015, WAS ENTERING INTERSTATE, CAR CONTINUED TO ACCELERATE WITH ACCELERATOR DEPRESSED, PRESSING ON BRAKE WAS MINIMALLY FUNCTIONAL, MANAGED TO GET CAR ON OFFRAMP AND TO PARKING LOT, HOWEVER BRAKES WERE EXTREMELY HOT AND BRAKE LIGHT WAS ON. TURNED OFF THE IGNITION, AND RESTARTED CAR. ACCELERATOR WAS STILL DEPRESSED SO TURNED CAR OFF. CAME BACK AFTER TWO HOURS AND CAR FUNCTIONED NORMALLY. TOOK CAR TO DODGE SERVICE REPAIR, SHOWED A CODE P2299, BRAKE PEDAL POSITION-ACCELERATOR POSITION, AND CODE C0021 BRAKE BOOSTER PERFORMANCE. MECHANIC CLEARED CODES, STATED THAT HANDICAPPED HAND CONTROLS WERE ENGINEERED IMPROPERLY AND ALLOWED BOTH BRAKES AND ACCELERATOR TO BE USED AT SAME TIME. SERVICE MANAGER STATED THEY HAD NEVER HEARD OF A WIRELESS THROTTLE BODY CONTROL PROBLEM AND THAT I WAS THE FIRST TO COMPLAIN. LATER STATED THAT SEVERAL OTHER HAND CONTROL UNITS THEY HAD WORKED ON FUNCTIONED IMPROPERLY. IT WAS EXTREMELY EVIDENT THEY WERE COVERING A STUCK THROTTLE BODY PROBLEM THAT HAS BEEN SEEN BY A NUMBER OF NON-DODGE AUTHORIZED MECHANICS.
NHTSA complaint #10781320 — an unverified report by a vehicle owner.
ELECTRICAL SYSTEM
TL* THE CONTACT OWNS A 2010 DODGE CARAVAN. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER:14V234000 (ELECTRICAL SYSTEM); HOWEVER, THE PART TO DO THE REPAIRS WAS UNAVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. THE MANUFACTURER WAS MADE AWARE. THE VIN WAS INVALID. THE CONTACT HAD NOT EXPERIENCED A FAILURE.
NHTSA complaint #10780130 — an unverified report by a vehicle owner.