104 of the
257 complaints about the 2011 Dodge Challenger are about the
electrical system — 40% of everything
reported for this model year.
Half of the failures with a mileage on record happened before
53,000 miles.
F
104
Complaints
1
Crashes
5
Fires
1
Injuries
Exactly what failed
Electrical System
9490.4%
Alternator/Generator/Regulator
87.7%
12V/24V/48V Battery
11.0%
Interior Lamps/Bulbs
11.0%
Electrical System across every Dodge Challenger year
The contact owns a 2011 Dodge Challenger. The contact stated that while driving at 80 MPH, the vehicle shut off unexpectedly. The vehicle was jump-started. The battery was replaced. No warning lights were illuminated. The contact was concerned about driving the vehicle. The vehicle was taken to an unknown local dealer to be repaired under NHTSA Campaign Number: 17V435000 (Electrical System) in 2000. The vehicle was repaired, but the failure reoccurred. The manufacturer was contacted and filed a claim, but no additional assistance was provided. The approximate failure mileage was 168,000.
NHTSA complaint #11724660 — an unverified report by a vehicle owner.
Jonesboro, GA
ELECTRICAL SYSTEM
I replaced the factory alternator about 2 years back and have had to replace it twice since then. The replacement alternator were not from the manufacturer but were brand new. The battery warning light comes on when it starts to fail and the hot wire leading to the alternator gets extremely hot. Didn't experience this until I had the aftermarket alternator installed.
NHTSA complaint #11650683 — an unverified report by a vehicle owner.
Dwight, IL
ELECTRICAL SYSTEM:INTERIOR LAMPS/BULBS
their is a common problem with the dash light panels going out making it unsafe ,unable to see speedomiter at night ,the repair is to have the whole gauge cluster replaced that also fails
NHTSA complaint #11487566 — an unverified report by a vehicle owner.
at 72,000 milesEL Paso, TXFire
ELECTRICAL SYSTEM:ALTERNATOR/GENERATOR/REGULATOR
TL* THE CONTACT OWNS A 2011 DODGE CHALLENGER. THE CONTACT STATED THAT WHILE OPERATING THE VEHICLE SMOKE WAS PRESENT COMING FROM UNDER THE HOOD AND THE BATTERY POWER WAS DRAINED CAUSING THE VEHICLE TO STALL. THE VEHICLE WAS TOWED TO THE LOCAL DEALER DICK POE DODGE (1363 AIRWAY BOULEVARD EL PASO, TX 79925-2213) WHO DIAGNOSED THE ALTERNATOR WAS FAULTY AND NEEDED TO BE REPLACED. THE VEHICLE WAS NOT REPAIRED. THE CONTACT WAS INFORMED THAT THE VIN WAS NOT INCLUDED IN NHTSA CAMPAIGN NUMBER 17V435000 (ELECTRICAL SYSTEM). THE CONTACT STATED THAT THE VEHICLE HAD EXPERIENCED THE SAME FAILURE LISTED IN THE RECALL. THE MANUFACTURER WAS NOT MADE AWARE OF THE FAILURE. THE FAILURE MILEAGE WAS 72,000.
NHTSA complaint #11349223 — an unverified report by a vehicle owner.
at 20 milesEL Paso, TX
ELECTRICAL SYSTEM
THE CAR WAS STARTING TO SMOKE SO MY SON PULLED OVER I CHECK OUT I OPEN UP THE HOOD AND SMOKING WAS COMING OUT OF THE ALTERNATOR I WAS ON MY STREET BLOCK.
NHTSA complaint #11326946 — an unverified report by a vehicle owner.
at 62,742 milesKirrville, TX
ELECTRICAL SYSTEM
TL* THE CONTACT OWNS A 2011 DODGE CHALLENGER. THE CONTACT STATED THAT THE SMART GLASS WINDOW SWITCH FAILED, AND CAUSED THE DRIVER'S DOOR TO FAIL TO OPEN. THE CONTACT STATED THAT THE VEHICLE WAS TAKEN TO SEVERAL UNKNOWN MECHANICS. THE CONTACT ALSO REPLACED THE SMART SWITCH HIMSELF HOWEVER, THE REPAIRS DID NOT CORRECT THE FAILURE. THE SMART GLASS SWITCH FAILURE CAUSED THE VEHICLE BATTERY TO DRAIN AND THE CONTACT WAS UNABLE TO OPEN THE DOORS, THE TRUNK, AND THE VEHICLE WAS NOT DRIVEN SINCE MARCH OF 2017. THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER ADVISED THE CONTACTED THAT THE VEHICLE WAS NOT INCLUDED IN THE SMART GLASS SWITCH MANUFACTURER RECALL: M24. THE CONTACT ALSO WANTED TO ADD THAT THE SMART GLASS SWITCH WAS PURCHASE FROM A CHRYSLER DEALER THE PART NUMBER WAS 68064403AF. THE FAILURE MILEAGE WAS 62,742.
NHTSA complaint #11300757 — an unverified report by a vehicle owner.
Franklin SQ, NY
ELECTRICAL SYSTEM
ELECTRICAL FAILURE. IDENTICAL TO THE DESCRIPTION OF P60 / NHTSA 14V-634
NHTSA complaint #11290850 — an unverified report by a vehicle owner.
at 104,000 milesKerrville, TX
ELECTRICAL SYSTEM
THE DRIVER SIDE WINDOW 'SMART SWITCH' IS MALFUNCTIONING AGAIN. IT HAS WAS REPLACED A LITTLE OVER A YEAR AGO. I WAS TOLD MY PARTICULAR VEHICLE WAS NOT COVERED UNDER THE RECALL, MISSED IT BY A MONTH. THE FACT IS MY VEHICLE MEETS ALL THE CRITERIA AS THE VEHICLES UNDER THE RECALL. CAN I GET SOME HELP HERE PLEASE?
NHTSA complaint #11268453 — an unverified report by a vehicle owner.
SAN Diego, CA
ELECTRICAL SYSTEM
HELLO SO I WAS GOING THROUGH DRIVETHRU AND ALL OF A SUDDEN THE CAR STARTED RUBBLING AND IT STOP AND DIDN'T KNOW TO DO BECAUSE I WAS STUCK IN THE MIDDLE. SO I TURNT OFF THE CAR AND TURNT IT BACK ON AND IT WOULDN'T START IT WILL JUST MAKE THE RUBBLING SOUND I DID A JUMP AND STILL NOTHING AT ALL.
NHTSA complaint #11241920 — an unverified report by a vehicle owner.
at 41,318 milesFort Wayne, IN
ELECTRICAL SYSTEM
THERE IS A HEAVY DRAIN ON BATTERY THAT CAUSES BATTERY TO DRAIN WHEN IT SITS FOR A COUPLE DAYS OR MORE
NHTSA complaint #11219863 — an unverified report by a vehicle owner.
at 106,000 milesLOS Angeles, CA
ELECTRICAL SYSTEM
TL* THE CONTACT OWNS A 2011 DODGE CHALLENGER. WHILE ATTEMPTING TO DRIVE THE VEHICLE, IT FAILED TO START. ALSO, THE DRIVER'S SIDE WINDOW INDEPENDENTLY ROLLED UP AND DOWN. THERE WERE NO WARNING INDICATORS ILLUMINATED. THE VEHICLE WAS TAKEN TO GLENDALE DODGE CHRYSLER JEEP (900 S BRAND BLVD, GLENDALE, CA 91204, (818) 839-2457) WHERE IT WAS DIAGNOSED THAT THE DOOR LATCH WAS DRAINING THE BATTERY AND NEEDED TO BE REPLACED. THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE AND REFERRED THE CONTACT TO NHTSA. THE APPROXIMATE FAILURE MILEAGE WAS 106,000.
NHTSA complaint #11184680 — an unverified report by a vehicle owner.
at 110,000 milesUniversity Park, IL
ELECTRICAL SYSTEM
THE. CAR CONTINUES TO DIE WITHOUT REASON. WOKE UP ONE MORNING CAR WOULD NOT START. JUMPED CAR AND IT RAN WITH NO PROBLEM. SHUT CAR OFF AND WOULD NOT START. REPLACED BATTERY STILL WILL ONLY START WHEN JUMPED. ONCE STARTED CAR RUNS FINE.
NHTSA complaint #11179977 — an unverified report by a vehicle owner.
at 98,000 milesAustin, TX
ELECTRICAL SYSTEM
'TAKATA RECALL' I WAS GETTING IN MY CAR TO HEAD TO WORK AT APPROXIMATELY 10:40PM WHEN I TRIED STARTING THE CAR BUT IT STALLED AND ALL ELECTRICAL POWER SHUT DOWN. I TRIED AGAIN AND IT DID THE SAME. AFTER RESEARCHING, I FOUND OUT THAT MY CAR HAS A RECALL (P60) FOR THE ALTERNATORDIODE THERMAL FATIGUE. I HAD BEEN HAVING PROBLEMS WITH THE VEHICLE STALLING FOR A WEEK BEFORE THIS HAPPENED BUT IT SEEM TO CRANK AFTER A WHILE BUT NOW IT'S NOT STARTING AT ALL. IT HAPPEN ONCE ONLY WHILE I WAS DRIVING. PLEASE HELP!
NHTSA complaint #11130292 — an unverified report by a vehicle owner.
at 2,950 milesSomonauk, ILFire
ELECTRICAL SYSTEM
2011 CHALLENGER WITH LESS THAN 3000 MILES. STORED IN GARAGE (ATTACHED TO HOUSE), NEVER OUT IN WINTER OR IN RAIN. WENT TO START THE VEHICLE TO TAKE IN FOR A RECALL WHEN THE ELECTRONICS STARTED TO FLASH AND CLICK RANDOMLY. UNABLE TO CLEAR OR STOP THE MALFUNCTION. TRUNK WOULD NOT RELEASE ELECTRICALLY, HAD TO CRAWL THROUGH THE BACK SEAT TO GET TO THE MANUAL RELEASE. DISCONNECTED AND REPLACED ORIGINAL BATTERY (IN TRUNK). UPON CONNECTING NEGATIVE TERMINAL, LARGE DRAW ON BATTERY, TERMINAL BECAME HOT IMMEDIATELY. DISCONNECTED TERMINAL WITHIN 10 SECONDS. SMOKE APPEARED FROM UNDER HOOD. OPENED HOOD AND FOUND SMALL FIRE NEAR ALTERNATOR. FIRE EXTINGUISHED WITH ABOUT 1 LITER OF WATER. FOUND BURNED OUT WIRING HARNESS NEAR ALTERNATOR. FLAT BED TOWED INTO DEALER FOR INVESTIGATION AND SERVICE (PENDING).
NHTSA complaint #11130243 — an unverified report by a vehicle owner.
at 118,000 milesTitusville, FL
ELECTRICAL SYSTEM
WHILE DRIVING THIS CAR ON THE HIGHWAY WITH THE WINDOWS OPEN, THE DRIVERS WINDOW SUDDENLY WENT UP ALMOST CATCHING MY SONS ARM IN THE WINDOW. THE WINDOW CONTINUED TO GO UP AND DOWN ALL ON ITS OWN. EVENTUALLY IT STOPPED AND DID NOT HAPPEN AGAIN. HOWEVER IT APPEARS THAT DURING THE NIGHT THE WINDOW STARTED MOVING ON ITS OWN AND EVENTUALLY KILLED THE BATTERY. IN RESEARCHING I FOUND THAT THE 2011 CHALLENGERS HAD A SMART GLASS PROBLEM, EXACTLY LIKE THIS, BUT IT WAS ONLY ON BUILDS BEFORE MARCH 2011 AND THIS CAR WAS JULY 2011. I FEAR THAT DURING THE NIGHT IF THIS HAPPENS WHILE PARKED IN GARAGE IT COULD POSSIBLE OVERHEAT MOTOR AND CAUSE FIRE. OR TRAP MY SONS ARM IN WINDOW WHILE DRIVING.
NHTSA complaint #11122722 — an unverified report by a vehicle owner.
Palmdale, CA
ELECTRICAL SYSTEM:ALTERNATOR/GENERATOR/REGULATOR
2011 DODGE CHALLENGER. CONSUMER WRITES IN REGARDS TO NHTSA RECALL 17V435. *LD THE CONSUMER STATED THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT TIME COMPLETING THE RECALL REPAIR.
NHTSA complaint #11074819 — an unverified report by a vehicle owner.
at 118,000 milesSilver Spring, MD
ELECTRICAL SYSTEM
THE SMART GLASS SWITCH FOR THE POWER WINDOWS DRAINS THE BATTERY WHILE THE CAR IS POWERED OFF. CHRYSLER HAS A 'MINOR' RECALL ON IT FOR MY MAKE AND MODEL OF MY CAR, BUT THEY DECIDED MY VIN IS NOT INCLUDED EVEN THOUGH ALL OF THE SYMPTOMS OF THE RECALL ARE PRESENT AND MY VEHICLE MATCHES THE YEAR MAKE AND MODEL OF THE RECALL
NHTSA complaint #11066864 — an unverified report by a vehicle owner.
Davidson, MI
ELECTRICAL SYSTEM
TL* THE CONTACT OWNS A 2011 DODGE CHALLENGER. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 17V435000 (ELECTRICAL SYSTEM). THE PARTS TO DO THE REPAIR WERE UNAVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR AS THE RECALL NOTICE WAS RECEIVED OVER SIX MONTHS AGO. JIM RIEHL'S FRIENDLY CHRYSLER DODGE JEEP RAM (1515 S LAPEER RD, LAPEER, MI 48446, (810) 664-2900) WAS CONTACTED AND CONFIRMED THAT THE PARTS WERE NOT AVAILABLE FOR THE RECALL REMEDY. THE MANUFACTURER WAS CONTACTED SEVERAL TIMES AND CONFIRMED THE PARTS WOULD BE AVAILABLE IN TWO OR THREE MONTHS. THE VIN WAS UNKNOWN.
NHTSA complaint #11061941 — an unverified report by a vehicle owner.
at 120,000 milesEL Camop, TXFire
ELECTRICAL SYSTEM:ALTERNATOR/GENERATOR/REGULATOR
TL* THE CONTACT OWNS A 2011 DODGE CHALLENGER. WHILE DRIVING 35 MPH, THE CONTACT NOTICED SMOKE UNDER THE HOOD OF THE VEHICLE. THE VEHICLE WAS PULLED OVER TO THE SIDE OF THE ROAD AND FLAMES APPEARED FROM THE ALTERNATOR. THE CONTACT EXTINGUISHED THE FIRE AND DROVE TO DON DAVIS DODGE JEEP (1901 N COLLINS ST, ARLINGTON, TX 76011 (877) 376-9083). THE DEALER DIAGNOSED THAT THE ALTERNATOR WAS FAULTY. THE VEHICLE WAS REPAIRED. THE MANUFACTURER WAS NOTIFIED. THE VIN WAS UNKNOWN. THE FAILURE MILEAGE WAS 120,000.
NHTSA complaint #11056660 — an unverified report by a vehicle owner.
at 75,000 milesAlbuquerque, NM
ELECTRICAL SYSTEM
DRIVING DOWN A CITY STREET AT NIGHT ALTERNATOR STOPS WORKING. EVERYTHING ELECTRICAL SHUTS OFF - ABLE TO ROLL MOSTLY INTO A TURNING LANE IN THE MIDDLE OF THE STREET BEFORE IT STOPPED. EVERYTHING ELECTRICAL TURNS OFF - NO LIGHTS -OTHER DRIVERS CANNOT SEE THE CAR. LEFT IN A VERY VULNERABLE UNSAFE POSITION - I COULD HAVE BEEN SERIOUSLY INJURED. UNABLE TO SHIFT INTO NEUTRAL TO PUSH OUT OF ROAD. LEFT IN A VERY UNSAFE POSITION. CALLED TOW TRUCK WHO WAS ABLE TO GET THERE BEFORE ANYTHING BAD HAPPENED. LEARNED OF THE RECALL OVER THE INTERNET - I WAS NEVER NOTIFIED OF A RECALL. IF I HAD KNOW THERE WAS A RECALL, I WOULD HAVE REPAIRED THE CAR - I NEVER WOULD HAVE DRIVER THIS CAR IF I HAD KNOWN. DODGE DOES NOT HAVE A "FIX" IN PLACE SO I MUST REPAIR THE CAR ON MY OWN AND WAIT UNTIL THEY GET IT FIGURED OUT OVER AT DODGE.
NHTSA complaint #11045626 — an unverified report by a vehicle owner.
Carmel, NY
ELECTRICAL SYSTEM
CAR STALLS RIGHT AFTER INITIAL STARTING ATTEMPT 50% OF TIME. MUST CYCLE THE STARTING BUTTON THREE TIMES TO GET THE CAR TO START. OCCURS RANDOMLY HOT OR COLD. NO ENGINE CODES OCCUR. DEALER HAS NO IDEA WHAT THE PROBLEM IS BUT SUGGESTS THAT IT MIGHT BE THE KEY FOBS OR SOMETHING CALLED A "WIN" MODULE. THE PROBLEM BEGAN RIGHT AFTER AN ALTERNATOR FAILURE. I AM NOT WILLING TO INVEST MONEY IN REPAIRING THIS ISSUE UNLESS THERE IS A CLEAR MANUFACTURER STRATEGY TO FIXING THE PROBLEM.
NHTSA complaint #11031444 — an unverified report by a vehicle owner.
at 58,000 milesBrick, NJ
ELECTRICAL SYSTEM
THE ALTERNATOR IN MY 2011 CHALLENGER FAILED. I TOOK THE VEHICLE TO A PRIVATE REPAIR FACILITY. THEY TRIED TO ORDER A REPLACEMENT ALTERNATOR, AND THE DEALERSHIP WOULD NOT RELEASE THEM THE PART, CLAIMING THEY, THE DEALERSHIP, MUST PERFORM THE REPAIR. THIS IS NOT WHAT THE RECALL LETTER STATES, NOR CAN OR WILL THE DEALERSHIP PERFORM THIS REPAIR IN A TIMELY MANNER. MY CAR HAS BEEN DOWN SINCE 9/22, AND THE DEALER WILL NOT PERFORM THE REPAIR UNTIL 10/5.
NHTSA complaint #11030532 — an unverified report by a vehicle owner.
at 45,000 milesColleyville, TX
ELECTRICAL SYSTEM
MY 2011 DODGE CHALLENGER COMPLETELY LOSS POWER WHEN I WAS DRIVING TO WORK ON THE THROUGHWAY. ALL THE WARNING INDICATORS ILLUMINATED. THE VEHICLE WAS TOWED TO THE DEALER WHERE IT WAS DIAGNOSED THAT THE ALTERNATOR GONE OUT AND NEEDED TO BE REPLACED. THE VEHICLE WAS REPAIRED. THE CONTACT REFERENCED NHTSA CAMPAIGN NUMBER: 14V634000 (ELECTRICAL SYSTEM); HOWEVER, THE VIN WAS NOT INCLUDED. DEALER SAID IT WAS THE SAME ALTERNATOR THAT WAS ON THE CHALLANGER RECALLED BUT IT WAS NOT COVERED UNDER THE RECALL.
NHTSA complaint #11006054 — an unverified report by a vehicle owner.
at 67,000 milesIrvington, AL
ELECTRICAL SYSTEM
MY ALTERNATOR HAD A SUDDEN FAILURE THAT LEFT MY STRANDED IN THE MIDDLE OF THE ROAD. MY CAT STARTED SLOW, BUT I RAN A SYSTEMS CHECK AND NO ALERTS SHOWED ON THE DASH. I STARTED DRIVING DOWN A MAJOR HWY WHEN MY ABS LIGHT FLASHED ON AND OFF ONCE. I PULLED TO THE SAFEST PLACE I COULD FIND ON THE ROAD AND TURNED MY CAR OFF AND TRIED THE RESTART. CAR WOULD NOT START AND I WAS STRANDED. I FINALLY HAD SOMEONE STOP AND JUMP ME OFF. I DROVE DIRECTLY TO THE SHOP AND HAD MY BATTERY REPLACED. THE NEXT DAY AS I AM DRIVING TO WORK MY BATTERY CHARGING SYSTEM LIGHT COMES ON. I ONCE AGAIN GET LEFT STRANDED.
NHTSA complaint #10991735 — an unverified report by a vehicle owner.
at 100 milesCarson, CA
ELECTRICAL SYSTEM
I WAS ON THE 91WEST FWY AND OUT OF NOWHERE MY ABS AND AIRBAGS AND BREAK I SAY ALMOST EVERY LIGHT. ARE ON AFTER THAT MY CAR JUST TURN OFF COMPLETELY WITHOUT NO CONTROL OVER MY CAR GOING ABOUT 70 MPH I NEVER BEFORE HAVE EXPERIENCE SOMETHING LIKE THIS I'M GLAD TO SAY THAT I WAS THE ONLY PERSON IN THE VEHICLE..USUALLY MY KIDS ARE WITH ME.
NHTSA complaint #10968433 — an unverified report by a vehicle owner.
at 73,973 milesSelah, WA
ELECTRICAL SYSTEM
TL* THE CONTACT OWNS A 2011 DODGE CHALLENGER. THE CONTACT STATED THAT WHILE DRIVING AT 25 MPH, ALL OF THE VEHICLE WARNING LIGHTS ILLUMINATED AND THE ENGINE STALLED. THE VEHICLE WAS TOWED TO AN INDEPENDENT MECHANIC AND WAS DIAGNOSED THAT THE ALTERNATOR NEEDED TO BE REPLACED. IT WAS UNKNOWN IF THE REPAIR WAS PERFORMED. THE FAILURE MILEAGE WAS 73,973.
NHTSA complaint #10959770 — an unverified report by a vehicle owner.
at 80,000 milesSouth Gate, CA
ELECTRICAL SYSTEM
DRIVING MY 2011 DODGE CHALLENGER R/T ON THE HIGHWAY ON THE SECOND LANE SWITCHING LANES APPROACHING MY EXIT. AS I TURNED TO THE RIGHT LANE ALL THE LIGHTS ON MY DASHBOARD WENT ON AND WITHOUT WARNING MY CAR TURNED OFF CAUSING THE STEERING WHEEL TO STIFFEN UP. LUCKILY I WAS ABLE TO STOP THE CAR PULL TO THE SHOULDER AND REALIZED MY BATTERY WAS DEAD. I JUMPSTARTED MY CAR AND WAS ABLE TO GET TO MY DESTINATION WHICH WAS NEARBY AND I PARKED AND TURNED OFF MY CAR. AS SOON AS I TRIED TURNING IT ON MY BATTERY WAS DEAD AGAIN. I CALLED MY ROADSIDE ASSISTANCE FOR A JUMP AND WAS ABLE TO GET MY CAR GOING BUT AS SOON AS I TURNED THE STEERING WHEEL MY CAR SEEMED TO HAVE A SHORT WHICH CAUSED ALL THE DASHBOARD LIGHTS TO GO AND MY CAR TO TURN OFF AND KILL MY BATTERY. READING HOW MANY OTHER DODGE OWNERS HAVE GONE THROUGH VERY SIMILAR PROBLEMS AND BEEN FORTUNATE TO AVOID GETTING HURT OR HURTING OTHER DRIVERS. I BELIEVE THIS ISSUE SHOULD BE LOOKED INTO A BIT MORE SINCE IT SEEMS TO BE MORE COMMON AND SHOULD NOT BE AT THE OWNERS EXPENSE. IVE BEEN VERY HAPPY WITH MY CHALLENGER TO THIS POINT. I JUST WANT TO BE ABLE TO DRIVE MY CHALLENGER COMFORTABLY NOT WORRY ABOUT MY SAFETY AND KNOW THE MANUFACTURER HAS DONE EVERYTHING POSSIBLE TO TAKE CARE OF THE ISSUE AND AVOID THE SAME PROBLEM IN FUTURE MODELS. I EVENTUALLY WOULD LIKE TO OWN A NEWER CHALLENGER MODEL. KNOWING THAT STEPS ARE BEING TAKEN TO AVOID SIMILAR ISSUES ON THEM, I CAN SEE MYSELF GETTING ONE,EVEN IF ASKED TO RETURN THE ONE I OWN NOW.
NHTSA complaint #10957382 — an unverified report by a vehicle owner.
at 82,000 milesHouston, TXFire
ELECTRICAL SYSTEM:ALTERNATOR/GENERATOR/REGULATOR
TL* THE CONTACT OWNS A 2011 DODGE CHALLENGER. THE CONTACT STATED THAT THE VEHICLE EXPERIENCED A COMPLETE LOSS OF POWER AND THERE WAS A BURNING ODOR PRESENT. ALL THE WARNING INDICATORS ILLUMINATED. THE CONTACT DID NOT OBSERVE SMOKE. THE VEHICLE WAS TOWED TO THE DEALER WHERE IT WAS DIAGNOSED THAT THE ALTERNATOR BURNED OUT AND NEEDED TO BE REPLACED. THE VEHICLE WAS NOT REPAIRED. THE CONTACT REFERENCED NHTSA CAMPAIGN NUMBER: 14V634000 (ELECTRICAL SYSTEM); HOWEVER, THE VIN WAS NOT INCLUDED. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE. THE FAILURE MILEAGE WAS APPROXIMATELY 82,000.
NHTSA complaint #10903129 — an unverified report by a vehicle owner.
at 60,000 milesSteger, IL
ELECTRICAL SYSTEM
TL* THE CONTACT OWNS A 2011 DODGE CHALLENGER. THE CONTACT NOTICED THAT THE DRIVER SIDE WINDOW OPERATED INDEPENDENTLY WITHOUT WARNING AND CAUSED THE VEHICLE ALARM TO SOUND. THE VEHICLE WAS TAKEN TO A DEALER, BUT WAS NOT DIAGNOSED NOR REPAIRED. THE MANUFACTURER WAS NOT NOTIFIED OF THE FAILURE. THE APPROXIMATE FAILURE MILEAGE WAS 60,000.
NHTSA complaint #10898499 — an unverified report by a vehicle owner.
at 36,000 milesThroop, PA
ELECTRICAL SYSTEM
THE ELECTRICAL SYSTEM ON THIS VEHICLE SHUTS THE VEHICLE DOWN WHEN THE BATTERY ISN"T STRONG ENOUGH TO SUPPORT THE COMPUTER. THIS HAPPENS WHILE DRIVING. CAUSING LOSS OF STEERING AND CONTROL OF THE VEHICLE. THE TRACTION CONTROL SHUTS OFF AND BECAUSE THE ENGINE SHUTS DOWN THE POWER STEERING IS GONE AND THE POWER BRAKES . THIS HAPPENED TO ME COMING AROUND A SHARP CORNER OF AN OFF RAMP. I LOST ALL CONTROL OF THE VEHICLE AND ALMOST WENT OFF THE ROAD. I CALLED THE SERVICE DEPT. OF MY DEALERSHIP AND THEY TOLD ME THIS IS COMMON WHEN THE BATTERY CHARGE ISN'T POWERFUL ENOUGH TO SUSTAIN THE COMPUTER. BUT THERE ARE NO WARNING SIGNALS OR ANYTHING WITHIN THE CAR TO TELL YOU THE BATTERY IS LOW. I DID A SYSTEM CHECK WHEN I PULLED OVER AND THE SYSTEM SAID "OK". I FEEL THIS IS A SERIOUS SAFETY ISSUE. SOME ONE CAN SERIOUSLY BE HURT OR KILLED.
NHTSA complaint #10897332 — an unverified report by a vehicle owner.