Dodge Dakota seat problems

SEATS

I RECEIVED A RECALL NOTICE FOR THE T80 HEATED SEATS IN MY 2005 DODGE DAKOTA I CALLED THE CHRYSLER REPRESENTATIVE SCHEDULE A REPAIR SERVICE WITH PERKINS DODGE COLORADO SPRINGS HE ORDERED THE SEATS I TOLD THE REPRESENTATIVE THAT THE PASSENGER SIDE HAD A BURN HOLE IN IT AND HAD CAUGHT FIRE WHEN THE NEW SEATS ARRIVED AT PERKINS DODGE I TOOK MY TRUCK IN TO BE REPAIRED THEY TOLD ME THEY WILL NOT DO THE PASSENGER SEAT BECAUSE OF THE BURN HOLE HAS CUT OUT PIECES. I TOLD THEM I HAD TO REMOVE SOME OF THE BURNT MATERIAL TO PUT A SEAT COVER ON AND STILL UTILIZE THE SEAT. SEATS ARE STILL UNDER RECALL THEY ORDERED THEM KNOWING THAT THERE WAS A BURN HOLE I DON'T UNDERSTAND WHY THEY WILL NOT PROCEED WITH THE REPAIR THE INFORMATION FOR THE CASE NUMBER AND REPRESENTATIVE I TALKED TO IS HERE.... MY NAME IS [XXX] FROM THE FCA CASE MANAGEMENT DIVISION, I HAVE BEEN ASSIGNED AS YOUR CASE MANAGER. HERE IS SOME INFORMATION THAT WILL BE HELPFUL FOR YOU TO HAVE: YOUR CASE NUMBER IS [XXX] THE CHRYSLER CASE MANAGEMENT TELEPHONE NUMBER IS: [XXX] MY DIRECT EXTENSION: [XXX] MY WORK HOURS ARE: 8:00 AM - 4:30 PM EASTERN STANDARD TIME (MONDAY-FRIDAY). I WILL CONTACT YOU WITHIN ONE BUSINESS DAY OF YOUR APPOINTMENT BY TELEPHONE TO REVIEW YOUR CASE WITH YOU. INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6). *TR - (RECALL RELATED INCIDENT) TS

NHTSA complaint #11217628 — an unverified report by a vehicle owner.

SEATS:FRONT ASSEMBLY:SEAT HEATER/COOLER

I RECEIVED A RECALL NOTICE FOR THE T80 HEATED SEATS IN MY 2005 DODGE DAKOTA I CALLED THE CHRYSLER REPRESENTATIVE SCHEDULE A REPAIR SERVICE WITH PERKINS DODGE COLORADO SPRINGS HE ORDERED THE SEATS I TOLD THE REPRESENTATIVE THAT THE PASSENGER SIDE HAD A BURN HOLE IN IT AND HAD CAUGHT FIRE WHEN THE NEW SEATS ARRIVED AT PERKINS DODGE I TOOK MY TRUCK IN TO BE REPAIRED THEY TOLD ME THEY WILL NOT DO THE PASSENGER SEAT BECAUSE OF THE BURN HOLE HAS CUT OUT PIECES. I TOLD THEM I HAD TO REMOVE SOME OF THE BURNT MATERIAL TO PUT A SEAT COVER ON AND STILL UTILIZE THE SEAT. SEATS ARE STILL UNDER RECALL THEY ORDERED THEM KNOWING THAT THERE WAS A BURN HOLE I DON'T UNDERSTAND WHY THEY WILL NOT PROCEED WITH THE REPAIR THE INFORMATION FOR THE CASE NUMBER AND REPRESENTATIVE I TALKED TO IS HERE.... MY NAME IS [XXX] FROM THE FCA CASE MANAGEMENT DIVISION, I HAVE BEEN ASSIGNED AS YOUR CASE MANAGER. HERE IS SOME INFORMATION THAT WILL BE HELPFUL FOR YOU TO HAVE: YOUR CASE NUMBER IS [XXX] THE CHRYSLER CASE MANAGEMENT TELEPHONE NUMBER IS: [XXX] MY DIRECT EXTENSION: [XXX] MY WORK HOURS ARE: 8:00 AM - 4:30 PM EASTERN STANDARD TIME (MONDAY-FRIDAY). I WILL CONTACT YOU WITHIN ONE BUSINESS DAY OF YOUR APPOINTMENT BY TELEPHONE TO REVIEW YOUR CASE WITH YOU. INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6). *TR - (RECALL RELATED INCIDENT) TS

NHTSA complaint #11217628 — an unverified report by a vehicle owner.

SEATS:FRONT ASSEMBLY:SEAT HEATER/COOLER

TL* THE CONTACT OWNS A 2005 DODGE DAKOTA. THE CONTACT STATED THAT THE PASSENGER SEAT OVERHEATED AND CAUGHT FIRE. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 17V820000 (SEATS); HOWEVER, THE PART TO DO THE REPAIR WAS UNAVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. HALEY CHRYSLER DODGE JEEP RAM AIRPORT (5400 S LABURNUM AVE, RICHMOND, VA 23231, (804) 663-5337) WAS CONTACTED AND CONFIRMED THAT THE PARTS WERE NOT AVAILABLE FOR THE RECALL REMEDY. THE MANUFACTURER WAS NOT MADE AWARE OF THE FAILURE. THE VEHICLE WAS NOT DIAGNOSED OR REPAIRED. THE FAILURE MILEAGE WAS APPROXIMATELY 110,000. PARTS DISTRIBUTION DISCONNECT.

NHTSA complaint #11185923 — an unverified report by a vehicle owner.

SEATS

TL* THE CONTACT OWNS A 2005 DODGE DAKOTA. THE CONTACT STATED THAT THE PART FOR NHTSA CAMPAIGN NUMBER: 17V820000 (SEATS) WAS UNAVAILABLE. THE DEALER (PARKWAY CHRYSLER DODGE JEEP RAM, 21560 HALL RD, CLINTON TWP, MI 48038, (586) 465-7210) WAS UNABLE TO VERIFY A REASONABLE TIME FRAME TO RECEIVE THE PART. THE CONTACT STATED THAT A HOLE WAS BURNED IN THE DRIVER'S SEAT NEAR THE CONSOLE. THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE AND WAS NOT ABLE TO SPECIFY WHEN THE PART WOULD BE SUPPLIED TO THE DEALER. THE VEHICLE WAS NOT DIAGNOSED OR REPAIRED. THE FAILURE MILEAGE WAS NOT AVAILABLE. VIN TOOL CONFIRMS PARTS NOT AVAILABLE.

NHTSA complaint #11132702 — an unverified report by a vehicle owner.

SEATS

TL* THE CONTACT OWNS A 2005 DODGE DAKOTA. THE CONTACT RECEIVED A RECALL NOTIFICATION FOR NHTSA CAMPAIGN NUMBER: 17V820000 (SEATS). THE CONTACT STATED THAT THE MANUFACTURER FAILED TO REPAIR THE VEHICLE WITHIN A REASONABLE AMOUNT OF TIME. THE DEALER (JOHN GREENE CHRYSLER/JEEP/DODGE, 910 JAMESTOWN ROAD, MORGANTON, NC 28655) CONFIRMED THAT PARTS WERE NOT AVAILABLE TO PERFORM THE RECALL REPAIR. THE MANUFACTURER WAS NOTIFIED. THE CONTACT ALSO STATED THAT THE FRONT PASSENGER SEAT CAUGHT FIRE IN FEBRUARY OF 2017. THE FIRE WAS EXTINGUISHED BY THE DRIVER. A POLICE REPORT WAS NOT FILED AND THERE WERE NO INJURIES. THE FAILURE MILEAGE WAS UNKNOWN. VIN TOOL CONFIRMS PARTS NOT AVAILABLE.

NHTSA complaint #11122094 — an unverified report by a vehicle owner.

SEATS

TL* THE CONTACT OWNS A 2005 DODGE DAKOTA. THE CONTACT STATED THAT WHILE STARTING THE VEHICLE, THE SEAT HEATERS WERE TURNED ON. AFTER THE PASSENGER EXITED THE VEHICLE, THE PASSENGER STATED TO THE CONTACT THAT THE SEATS WERE VERY HOT. THE CONTACT STATED THAT THE PASSENGER SEAT STARTED TO SMOKE AS THE VEHICLE WAS DRIVEN 25 MILES TO THE FIRE STATION WHERE THE FIRE WAS EXTINGUISHED AND THE CONTACT WAS INFORMED THAT THE FIRE STARTED IN THE SEAT. THE CONTACT WAS ABLE TO DRIVE TO THE DEALER BRICKNER'S OF ANTIGO INC. (123 E HIGHWAY 64, ANTIGO WI 54409) WHERE IT WAS DIAGNOSED THAT A FUSE FOR THE HEATED SEATS WERE TURNED OFF. THE NEXT DAY THE CONTACT DROVE THE VEHICLE BACK TO THE SAME DEALER FOR AN OIL CHANGE AN AT THAT TIME WAS INFORMED THAT THE VIN WAS INCLUDED IN NHTSA CAMPAIGN NUMBER: 17V820000 (SEATS) AND THAT THE VEHICLE COULD NOT BE REPAIRED BECAUSE THE PARTS FOR THE RECALL WERE DISCONTINUED. THE MANUFACTURER WAS ALSO CONTACTED AND WAS UNABLE TO PROVIDE ANY FURTHER ASSISTANCE. THE VEHICLE WAS NOT REPAIRED. THE APPROXIMATE FAILURE MILEAGE WAS 195,000. *TT *JS

NHTSA complaint #11081544 — an unverified report by a vehicle owner.

SEATS

TURNED ON PASSENGER SEAT WARMER TO KEEP A MEAL WARM IN A WHITE FOAM FOOD CONTAINER. 5 MINUTES LATER WHEN I ARRIVED AT HOME THE BOTTOM OF THE CONTAINER HAD A MELTED HOLE IN IT. THE SEAT WAS EXTREMELY HOT TO THE TOUCH IN ONE SPOT ON THE SEAT. THE REST OF THE SEAT BOTTOM AND BACK WERE NOT WARM AT ALL. SEVERAL DAYS LATER MY WIFE TURNED THE SEAT WARMER ON TO LOW AND WITHIN A COUPLE OF MINUTES SHE EXCLAIMED THAT THE SEAT WAS BURNING HER BOTTOM. WE SHUT THE SEAT WARMER OFF AND THE SEAT BEGAN TO COOL DOWN. THE SEAT WARMER HAD WORKED JUST FINE BEFORE THESE INCIDENTS. IT COULD HAVE SERIOUSLY BURNED MY WIFE IF COULD GET HOT ENOUGH TO MELT A FOAM FOOD CONTAINER. BOTH TIMES THE TRUCK WAS PARKED AND TRAVELING. TOP SPEED WAS 30ISH.

NHTSA complaint #11063081 — an unverified report by a vehicle owner.

SEATS

SEAT HEATER MALFUNCTION, CAUSING SMALL FIRE AND HOLE MELTED INTO THE SEAT.

NHTSA complaint #11053314 — an unverified report by a vehicle owner.

SEATS

TL* THE CONTACT OWNS A 2005 DODGE DAKOTA. THE CONTACT STATED THAT THE WIRING INSIDE THE DRIVER'S SEAT CUSHION BURNED HOLES IN THE FABRIC. THE VEHICLE WAS TAKEN TO RAIRDONS CHRYSLER DODGE OF KIRKLAND (12828 NE 124 TH ST KIRKLAND, WA 98034), BUT WAS NOT DIAGNOSED OR REPAIRED. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE AND SENT A SPECIAL INVESTIGATOR, BUT DID NOT OFFER ANY ASSISTANCE. THE FAILURE MILEAGE WAS 81,000. UPDATED 10/26/17*LJ UPDATED 10/30/2017

NHTSA complaint #11014026 — an unverified report by a vehicle owner.