FaultScore

FaultScore report

2007 Dodge Durango 4X4 problems

Owners have filed 102 complaints about the 2007 Dodge Durango 4X4 with NHTSA between 2007 and 2019. The largest single group is the fuel & propulsion.

Not graded

Too few complaints, or too short a model run, to compare fairly.

How this is worked out

The numbers

102

Complaints

3

Crashes reported

1

Fires reported

3

Injuries reported

52,000 mi

Median mileage at failure

Half of reported failures happened before this

22%

Failed under 36,000 miles

Inside a typical bumper-to-bumper warranty

What breaks on a 2007 Dodge Durango 4X4

Every complaint is filed against a part. Follow any row for the complaints about that part alone.

Median failure at 50,150 miles

Tires 9 8.8%

Median failure at 41,500 miles

Airbags 8 7.8%

1 crashes, 1 fires · median 132,000 mi

Transmission & Drivetrain 7 6.9%

2 crashes, 0 fires · median 74,900 mi

Engine & Cooling 7 6.9%

Median failure at 130,000 miles

Steering 6 5.9%

Median failure at 48,500 miles

Electrical System 5 4.9%

Median failure at 72,000 miles

Other & Unspecified 3 2.9%

Median failure at 171,500 miles

Lights 3 2.9%

Median failure at 9,800 miles

Windows, Mirrors & Wipers 2 2.0%

Median failure at 36,663 miles

Brakes 2 2.0%

Median failure at 63,000 miles

Wheels 1 1.0%

Median failure at 26,300 miles

Acceleration & Cruise Control 1 1.0%

Median failure at 73,950 miles

Suspension 1 1.0%

Median failure at 195,000 miles

Body & Structure 1 1.0%

Median failure at 48,000 miles

When it fails

Odometer readings owners gave when they filed. About half of all complaints include one.

Under 1,000 miles 5 5.6%
1,000 – 9,999 miles 1 1.1%
10,000 – 24,999 miles 5 5.6%
25,000 – 49,999 miles 24 27.0%
50,000 – 74,999 miles 33 37.1%
75,000 – 99,999 miles 5 5.6%
100,000 – 149,999 miles 6 6.7%
150,000+ miles 10 11.2%

When owners complained

A spike years after the car went on sale usually means a part wearing out on schedule across the whole fleet — the kind of pattern no single owner can see from inside their own car.

Nov 2007 peak 7 Jun 2019

NHTSA investigations into the 2007 Dodge Durango 4X4

An investigation is the step before a recall: the agency has seen enough complaints to look into a pattern itself. An open one means it thinks something may be wrong and nothing has been fixed yet.

EA07003 Opened 14 Feb 2007 Closed 8 Feb 2008 AIR BAGS:SIDE/WINDOW

SIDE CURTAIN AIR BAG FAILURE

ODI'S INVESTIGATION IDENTIFIED NO ISSUES IN THE DESIGN, MANUFACTURING PROCESS, OR QUALITY CONTROL PROCESS OF THE SIDE CURTAIN AIR BAGS USED IN THE DODGE DURANGO VEHICLES.THERE HAVE BEEN NO REPORTED FIELD INCIDENTS OF SIDE CURTAIN AIR BAG FAILURES SIMILAR TO THE FAILURES THAT OCCURRED DURING THE NHTSA RESEARCH TESTING OF THE DURANGO AIR BAGS.ADDITIONAL NHTSA TESTING CONDUCTED DURING THIS INVESTIGATION RESULTED IN NO DIFFUSER TUBE FAILURES.A SAFETY-RELATED DEFECT HAS NOT BEEN IDENTIFIED AT THIS TIME AND FURTHER USE OF AGENCY RESOURCES DOES NOT APPEAR TO BE WARRANTED.ACCORDINGLY, THIS INVESTIGATI...

Complaints that involved harm

Reports where the owner recorded a crash, a fire, an injury or a death.

at 132,000 miles Buffalo, NY Crash 1 injured

AIR BAGS

TL* TAKATA RECALL. THE CONTACT OWNS A 2007 DODGE DURANGO 4X4. THE CONTACT STATED THAT THE VEHICLE WAS INVOLVED IN A THREE VEHICLE COLLISION. A VEHICLE CRASHED INTO THE REAR OF THE CONTACT'S VEHICLE. AS A RESULT, THE CONTACT CRASHED INTO A THIRD VEHICLE. THE CONTACT SUSTAINED HEAD AND BACK INJURIES AND RECEIVED MEDICAL ATTENTION. THE DRIVER SIDE AIR BAG DID NOT DEPLOY. A POLICE REPORT WAS FILED. THE VEHICLE WAS NOT DIAGNOSED NOR REPAIRED. THE CONTACT LATER RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBERS: 15V313000 (AIR BAGS) AND 16V352000 (AIR BAGS). THE MANUFACTURER WAS NOT NOTIFIED. THE APPROXIMATE FAILURE MILEAGE WAS 132,000. PARTS DISTRIBUTION DISCONNECTION. VIN TOOL CONFIRMS PARTS NOT AVAILABLE.

NHTSA complaint #10896936 — an unverified report by a vehicle owner.

Miami, FL Fire

AIR BAGS

I TOOK MY CAR IN TO KENDALL DODGE FOR THE SAFETY RECALL ON PART # R25/NHTSA 15V-313 (WHICH IS PART OF MY AIRBAG) TO BE REPLACED AND THE SERVICE DEPARTMENT IS SAYING THAT THE RECALL COULD NOT BE COMPLETED BECAUSE THERE IS "CLOCK SPRING CONNECTOR TAB PART # 107300 THAT IS DAMAGED AND THEY ARE REFUSING TO FIX THIS. MY CONCERN IS OBVIOUSLY THAT THE SERVICE DEPARTMENT IS CLAIMING THAT IF MY CAR IN AN ACCIDENT MY AIRBAG WILL NOT DEPLOY. IT APPEARS THAT THIS CAR WAS IN A FRONT END COLLISION AND SOMEONE TAMPERED WITH THE AIRBAG (GLUED ALL THE BACK TOGETHER) IN ORDER TO HIDE DAMAGE. HOW IS THAT POSSIBLE? IS THIS NOT SOMETHING THAT REQUIRED INSPECTION PRIOR TO SALE?

NHTSA complaint #10731031 — an unverified report by a vehicle owner.

at 33,773 miles Wappingers Falls, NY Crash 1 injured

POWER TRAIN

THE VEHICLE SUDDENLY ACCELERATED OUT OF CONTROL CAUSING IT'S SPEED TO INCREASE RESULTING IN CRASH INTO A FIXED STRUCTURE. I PURCHASED THE VEHICLE NEW IN 2007 AND AFTER NEARLY 2 YEARS IN APRIL 2009 THE GAS PEDAL BEGAN TO STICK AND MAKE A CLICKING NOISE. THE DODGE DEALER FOUND THE PROBLEM AND REPLACED THE ENTIRE PEDAL ASSEMBLY UNDER WARRANTY. NEARLY IN THE SAME TIME PERIOD AGAIN 2+ YEARS LATER IN NOV. 2011, THE GAS PEDAL APPARENTLY STUCK AGAIN BUT THIS TIME THE VEHICLE ACCELERATED OUT OF CONTROL RESULTING IN AN ACCIDENT.

NHTSA complaint #10456436 — an unverified report by a vehicle owner.

Wappingers Falls, NY Crash 1 injured

POWER TRAIN

THE VEHICLE SUDDENLY ACCELERATED OUT OF CONTROL CAUSING IT'S SPEED TO INCREASE RESULTING IN CRASH INTO A FIXED STRUCTURE. I PURCHASED THE VEHICLE NEW IN 2007 AND AFTER NEARLY 2 YEARS IN APRIL 2009 THE GAS PEDAL BEGAN TO STICK AND MAKE A CLICKING NOISE. THE DODGE DEALER FOUND THE PROBLEM AND REPLACED THE ENTIRE PEDAL ASSEMBLY UNDER WARRANTY. NEARLY IN THE SAME TIME PERIOD AGAIN 2 YEARS LATER IN 2011, THE GAS PEDAL APPARENTLY STUCK AGAIN BUT THIS TIME THE VEHICLE ACCELERATED OUT OF CONTROL RESULTING IN AN ACCIDENT.

NHTSA complaint #10456431 — an unverified report by a vehicle owner.

The most recent complaints

In the owners' own words, exactly as filed with NHTSA.

at 160,000 miles Morris, IL

STEERING

THE CRANKSHAFT POSITION SENSOR CONSISTENTLY GOING BAD , DUE TO FAULTY WIRING HARNESS OR OTHER ISSUES. THIS WILL CAUSE THE VEHICLE TO RANDOMLY SHUT OFF WHILE EITHER SITTING OR DRIVING , AND THE ITS UNKNOWN AS TO WHY IT IS HAPPENING. SUGGESTED REPAIR IS TO JUST REPLACE , BUT I REPLACE 1 A YEAR . I HAVE REPLACED 6 IN THE LAST 5 YEARS OF OWNING THIS VEHICLE. DEALERSHIP IS UNABLE TO LOCATE THE PROBLEM TO WHY THE CPS KEEPS FAILING .

NHTSA complaint #11223116 — an unverified report by a vehicle owner.

at 160,000 miles Morris, IL

ELECTRICAL SYSTEM

THE CRANKSHAFT POSITION SENSOR CONSISTENTLY GOING BAD , DUE TO FAULTY WIRING HARNESS OR OTHER ISSUES. THIS WILL CAUSE THE VEHICLE TO RANDOMLY SHUT OFF WHILE EITHER SITTING OR DRIVING , AND THE ITS UNKNOWN AS TO WHY IT IS HAPPENING. SUGGESTED REPAIR IS TO JUST REPLACE , BUT I REPLACE 1 A YEAR . I HAVE REPLACED 6 IN THE LAST 5 YEARS OF OWNING THIS VEHICLE. DEALERSHIP IS UNABLE TO LOCATE THE PROBLEM TO WHY THE CPS KEEPS FAILING .

NHTSA complaint #11223116 — an unverified report by a vehicle owner.

at 160,000 miles Morris, IL

ENGINE

THE CRANKSHAFT POSITION SENSOR CONSISTENTLY GOING BAD , DUE TO FAULTY WIRING HARNESS OR OTHER ISSUES. THIS WILL CAUSE THE VEHICLE TO RANDOMLY SHUT OFF WHILE EITHER SITTING OR DRIVING , AND THE ITS UNKNOWN AS TO WHY IT IS HAPPENING. SUGGESTED REPAIR IS TO JUST REPLACE , BUT I REPLACE 1 A YEAR . I HAVE REPLACED 6 IN THE LAST 5 YEARS OF OWNING THIS VEHICLE. DEALERSHIP IS UNABLE TO LOCATE THE PROBLEM TO WHY THE CPS KEEPS FAILING .

NHTSA complaint #11223116 — an unverified report by a vehicle owner.

at 90,000 miles Haslet, TX

FUEL/PROPULSION SYSTEM

WHEN REFUELING GAS PUMPS AUTOMATICALLY STOP TOO LATE RESULTING IN FUEL SPILLING OUT. THIS HAPPENS AT DIFFERENT GAS STATIONS. THIS STARTED HAPPENING A FEW YEARS AGO SPORADICALLY BUT NOW HAPPENS EVERY TIME IT IS REFUELED.

NHTSA complaint #11220470 — an unverified report by a vehicle owner.

at 130,000 miles Northborough, MA

ELECTRICAL SYSTEM

WHILE DRIVING THE DURANGO STALLS AND LOSES ALL POWERE. NORMALLY HAPPENS WHEN SHOWING DOWN. THE DURANGO DOES NOT START UP RIGHT AWAY AND HEADLIGHTS AND HAZARD LIGHTS STOP WORKING. THE OTHER DAY IT STALLED AT 5AM IN THE MORNING WHILE CROSS A BUSY TRAFFIC LIGHT. IT WAS DARK AND THE HAZARDS AND HEADLIGHTS DID NOT WORK. I WAS SCARED SOMEONE WOULD HIT ME. IT STARTED UP ABOUT 6 MINUTES LATER WHICH FELT LIKE A LIFETIME. THIS DURANGO HAS ALWAYS HAD A HISTORY OF STALING AND STARTING BACK UP BUT THIS WAS THE FIRST TIME I REALIZED HOW MUCH OF A SAFETY ISSUE THIS WAS DUE TO HAVING NO LIGHTS OR HAZARDS AND BEING STUCK IN THE MIDDLE OF A TRAFFIC LIGHT.

NHTSA complaint #11185503 — an unverified report by a vehicle owner.

Paterson, NJ

AIR BAGS

RECALL INCOMPLETE. 1 RECALL ISSUED ON MARCH 24, 2019 HAS NOT BEEN REPAIRED. NOTICE AND ACKNOWLEDGED ON FEBRUARY 10, 2019. RECALL # S43.

NHTSA complaint #11176037 — an unverified report by a vehicle owner.

at 195,000 miles NEW Madrid, MO

UNKNOWN OR OTHER

VEHICLES 4X4 LOCK TURNED ON BY ITSELF WHILE DRIVING DOWN THE STREET AND NOW IT IS HARD TO START THE VEHICLE AS I HAVE TO PRESS THE GAS TO START THE VEHICLE AND MAKES THE RPMS JUMP RANDOMLY WHILE DRIVING AND IN IDLE, AND I BOUGHT IT FROM A DEALER 3 DAYS AGO.

NHTSA complaint #11074885 — an unverified report by a vehicle owner.

at 195,000 miles NEW Madrid, MO

SUSPENSION

VEHICLES 4X4 LOCK TURNED ON BY ITSELF WHILE DRIVING DOWN THE STREET AND NOW IT IS HARD TO START THE VEHICLE AS I HAVE TO PRESS THE GAS TO START THE VEHICLE AND MAKES THE RPMS JUMP RANDOMLY WHILE DRIVING AND IN IDLE, AND I BOUGHT IT FROM A DEALER 3 DAYS AGO.

NHTSA complaint #11074885 — an unverified report by a vehicle owner.

at 195,000 miles NEW Madrid, MO

ENGINE

VEHICLES 4X4 LOCK TURNED ON BY ITSELF WHILE DRIVING DOWN THE STREET AND NOW IT IS HARD TO START THE VEHICLE AS I HAVE TO PRESS THE GAS TO START THE VEHICLE AND MAKES THE RPMS JUMP RANDOMLY WHILE DRIVING AND IN IDLE, AND I BOUGHT IT FROM A DEALER 3 DAYS AGO.

NHTSA complaint #11074885 — an unverified report by a vehicle owner.

at 119,000 miles Olympia, WA

FUEL/PROPULSION SYSTEM

WHEN FILLING THE GAS TANK WITH AUTO SHUT OFF NOZZLE IT WILL SPIT BACK A CUP OR MORE OF GAS WHEN IT SHUTS OFF. THIS IS WITH VEHICLE STANDING STILL. IT DOES IT EVERYTIME WITH ANY FUEL PUMP.

NHTSA complaint #11047678 — an unverified report by a vehicle owner.

Puyallup, WA

AIR BAGS

TAKATA RECALL, CONTACTED DEALER TO REPLACE AIRBAG THEY SAID I WAS ON A WAITING LIST AND AS THEY RECEIVED PARTS WOULD NOTIFY ME WHEN MY NAME COMES UP BUT IT HAS BEEN OVER A YEAR.

NHTSA complaint #11045443 — an unverified report by a vehicle owner.

at 171,500 miles Penhook, VA

UNKNOWN OR OTHER

TAKATA RECALL. MY 2007 DODGE DURANGO LIMITED 4.7L 4X4 HAS BEEN CUTTING OFF WHEN THE VEHICLE IS SITTING STILL AS WELL AS CUTTING OFF WHILE GOING DOWN THE ROAD THEN THE CHECK ENGINE LIGHT COMES ON AS WELL AS THE ESP/BAS AND SLIPPERY ROAD LIGHT. I'VE HAD THIS ISSUE FOR A COUPLE YEARS AND THE COMPUTER SAYS AIR FLOW SENSOR DETECTED. THIS IS VERY DANGEROUS ISSUE AND MAKES IT IMPOSSIBLE TO TRADE IN CAUSE NO DEALERSHIP WANTS A PART OF IT CAUSE THERE'S NO RECALL FOR THE ISSUE. ANY HELP OR GUIDANCE WITH WHAT THE ISSUE COULD BE TO FIX IT WOULD BE OF GREAT HELP THANK YOU.

NHTSA complaint #11032143 — an unverified report by a vehicle owner.

at 199,019 miles NEW Brighton, MN

POWER TRAIN

2007 DURANGO WITH HEMI ENGINE. THE 4LO LIGHT FLASHES AND, YOU CAN HEAR IT SWITCH UNDER THE CAR EVEN WHEN IT IS OFF. WHEN, I UNLOCK MY DOORS YOU CAN HEAR IT AGAIN. WHEN YOU SWITCH THE DIAL OVER TO 4LO THE SVC 4WD LIGHT JUST BLINKS. WHILE DRIVING THIS ENGAGED AS I WAS MAKING A TURN IT ALMOST STALLED ME WHILE TRAFFIC WAS COMING.

NHTSA complaint #10969298 — an unverified report by a vehicle owner.

Gilbert, AZ

AIR BAGS

TL* THE CONTACT OWNS A 2007 DODGE DURANGO 4X4. THE CONTACT RECEIVED A RECALL NOTICE FOR NHTSA CAMPAIGN NUMBER: 16V352000 (AIR BAGS). THE CONTACT STATED THAT THE PARTS NEEDED FOR THE RECALL REMEDY WERE STILL NOT AVAILABLE. THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. THE CONTACT HAD NOT EXPERIENCED A FAILURE. VIN TOOL CONFIRMS PARTS NOT AVAILABLE.

NHTSA complaint #10946788 — an unverified report by a vehicle owner.

at 132,000 miles Buffalo, NY Crash 1 injured

AIR BAGS

TL* TAKATA RECALL. THE CONTACT OWNS A 2007 DODGE DURANGO 4X4. THE CONTACT STATED THAT THE VEHICLE WAS INVOLVED IN A THREE VEHICLE COLLISION. A VEHICLE CRASHED INTO THE REAR OF THE CONTACT'S VEHICLE. AS A RESULT, THE CONTACT CRASHED INTO A THIRD VEHICLE. THE CONTACT SUSTAINED HEAD AND BACK INJURIES AND RECEIVED MEDICAL ATTENTION. THE DRIVER SIDE AIR BAG DID NOT DEPLOY. A POLICE REPORT WAS FILED. THE VEHICLE WAS NOT DIAGNOSED NOR REPAIRED. THE CONTACT LATER RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBERS: 15V313000 (AIR BAGS) AND 16V352000 (AIR BAGS). THE MANUFACTURER WAS NOT NOTIFIED. THE APPROXIMATE FAILURE MILEAGE WAS 132,000. PARTS DISTRIBUTION DISCONNECTION. VIN TOOL CONFIRMS PARTS NOT AVAILABLE.

NHTSA complaint #10896936 — an unverified report by a vehicle owner.

at 56,000 miles Danville, VA

ENGINE

THE DURANGO CUTS OFF WHILE DRIVING. WE HAVE TAKEN IT TO THE DEALERSHIP (OR HAD IT TOWED) 6 TIMES IN THE PAST 7 MONTHS FOR THE SAME PROBLEM. THE ISSUE IS STILL NOT FIXED. WE LOSE THE ABILITY TO STEER OR BRAKE WHEN THE ENGINE CUTS OFF.

NHTSA complaint #10864275 — an unverified report by a vehicle owner.

at 70,000 miles Gentry, AR

FUEL/PROPULSION SYSTEM

WHEN FUELING YOU HAVE TO SHUT OFF GAS BEFORE FULL BECAUSE GAS WILL NOT SHUT OFF AND SPRAY OUT. THE VEHICLE IS STATIONARY WHEN PUTTING IN FUEL. THIS HAPPENS AT EVERY FUELING I HAVE TO MAKE SURE AND SHUT OFF BEFORE THE TANK IS FULL.

NHTSA complaint #10854182 — an unverified report by a vehicle owner.

NEW Bern, NC

AIR BAGS

TL* TAKATA RECALL. THE CONTACT OWNS A 2007 DODGE DURANGO 4X4. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 15V313000 (AIR BAGS); HOWEVER, THE PART TO DO THE RECALL REPAIR WAS UNAVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. THE MANUFACTURER WAS NOT MADE AWARE OF THE ISSUE. THE CONTACT HAD NOT EXPERIENCED A FAILURE. PARTS DISTRIBUTION DISCONNECT.

NHTSA complaint #10807970 — an unverified report by a vehicle owner.

at 115,000 miles Chargrin Falls, OH

TIRES:MARKINGS

TL* THE CONTACT OWNS A 2007 DODGE DURANGO 4X4 QUIPPED WITH MICHELIN LTXA 115 TIRES, SIZE: 265/60R18 (NA). THE CONTACT STATED THAT WHILE THE VEHICLE WAS AT AN INDEPENDENT MECHANIC FOR ROUTINE MAINTENANCE, THE MECHANIC STATED THAT ALL FOUR TIRES HAD EXCESSIVELY ROTTED IN THE MIDDLE OF THE TIRE TREAD AND ALL OVER THE SIDEWALLS. THE TIRES WERE REPLACEMENT TIRES. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE. THE TIRES WERE NOT REPLACED. THE VEHICLE AND TIRE FAILURE MILEAGE WAS 115,000.

NHTSA complaint #10786635 — an unverified report by a vehicle owner.

at 174,865 miles Sterling Heights, MI

POWER TRAIN

THE SERVICE 4WD LIGHT HAS BEEN COMING ON AND GOING BACK OFF. IT IS AN AWD MODEL DURANGO. I'VE READ FORUMS AND A LOT OF PEOPLE ARE HAVING THIS PROBLEM. THE TRANSFER CASE WILL SOMETIMES SHIFT INTO FULL TIME 4WD ON ITS OWN, YOU CAN HERE THE TRANSFER CASE SHIFTING WITH THE VEHICLE OFF, WHEN YOU ACTIVATE THE POWER LOCKS. BUT LAST NIGHT ON THE FREEWAY AT 70 MPH IT DECIDED TO SHIFT INTO 4WD LOW ON ITS OWN, MY ENGINE WENT UP TO 6000 RPM ON THE TACH AND I LOST SPEED, ALMOST LOST CONTROL OF THE VEHICLE. I THOUGHT THE DRIVE TRAIN WAS GOING TO BLOW UP. I THINK THERE SHOULD AT LEAST BE A RECALL ON THIS PROBLEM, DUE TO SAFETY.

NHTSA complaint #10765003 — an unverified report by a vehicle owner.

at 160,000 miles Oklahoma City, OK

ENGINE

TL* THE CONTACT OWNS A 2007 DODGE DURANGO 4X4. THE CONTACT STATED THAT WHILE DRIVING AT 30 MPH, THE VEHICLE STALLED WITHOUT WARNING. THE FAILURE RECURRED SEVERAL TIMES. THE VEHICLE WAS TAKEN TO AN INDEPENDENT MECHANIC WHERE THE FAILURE WAS UNABLE TO BE DETERMINED. THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER WAS NOT NOTIFIED OF THE FAILURE. THE FAILURE MILEAGE WAS 160,000.

NHTSA complaint #10764493 — an unverified report by a vehicle owner.

Portland, TN

POWER TRAIN

DRIVING IN A PARKING LOT AND VEHICLE SHIFTED INTO 4X4 LOW ON ITS OWN. SHIFTED BACK OUT OF 4X4 A FEW MINUTES LATER. STARTED DRIVING IT AGAIN AND IT SHIFTED INTO 4X4 AND AS I MADE A TURN, IT SHIFTED INTO 4X4 LOW. STAYED IN 4X4 LOW FOR ABOUT 30 SECONDS AND JUMPED BACK OUT OF 4X4 LOW. NOT SURE IF IT JUMPED INTO 4X4 OR REGULAR ALL WHEEL DRIVE. WENT TO TURN INTO MY DRIOVEWAY AND IT AGAIN SHIFTED INTO 4X4 LOW. UNEXPECTADLY SHIFTING INTO 4X4 OR 4X4 LOW WHEN DRIVING.

NHTSA complaint #10763267 — an unverified report by a vehicle owner.

Willow Street, PA

AIR BAGS

TL* THE CONTACT OWNS A 2007 DODGE DURANGO 4X4. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 15V313000 (AIR BAGS) AND STATED THAT THE PART NEEDED WAS NOT AVAILABLE WITHIN A REASONABLE TIMEFRAME TO SCHEDULE THE RECALL REPAIR. THE DEALER DID NOT GIVE A SPECIFIC DATE FOR WHEN THE PART WOULD BECOME AVAILABLE. THE MANUFACTURER WAS CONTACTED AND COULD NOT PROVIDE AN ESTIMATED DATE FOR WHEN THE VEHICLE WOULD RECEIVE THE RECALL REPAIR. THE CONTACT WAS NOT EXPERIENCING A FAILURE.

NHTSA complaint #10747661 — an unverified report by a vehicle owner.

at 50,000 miles Snohomish, WA

UNKNOWN OR OTHER

THIS VEHICLE SEEMS TO HAVE A KNOWN GAS TANK ISSUE. I CAN NOT FILL UP WITHOUT ABOUT A CUP OR SO OF GASOLINE SPITTING OUT OVER CAR AND GROUND. I DID SOME ONLINE RESEARCH AND FOUND MANY OTHER PEOPLE WITH THIS SAME VEHICLE ARE EXPERIENCING THE SAME PROBLEM. DID SPEAK WITH LOCAL DODGE DEALER ABOUT IT, BUT THEY DENIED ANY FACTORY DEFECT. SEEMS LIKE THERE SHOULD HAVE BEEN A RECALL ON THIS ISSUE, ON SEVERAL YEARS OF THE DURANGO.

NHTSA complaint #10744587 — an unverified report by a vehicle owner.

Miami, FL Fire

AIR BAGS

I TOOK MY CAR IN TO KENDALL DODGE FOR THE SAFETY RECALL ON PART # R25/NHTSA 15V-313 (WHICH IS PART OF MY AIRBAG) TO BE REPLACED AND THE SERVICE DEPARTMENT IS SAYING THAT THE RECALL COULD NOT BE COMPLETED BECAUSE THERE IS "CLOCK SPRING CONNECTOR TAB PART # 107300 THAT IS DAMAGED AND THEY ARE REFUSING TO FIX THIS. MY CONCERN IS OBVIOUSLY THAT THE SERVICE DEPARTMENT IS CLAIMING THAT IF MY CAR IN AN ACCIDENT MY AIRBAG WILL NOT DEPLOY. IT APPEARS THAT THIS CAR WAS IN A FRONT END COLLISION AND SOMEONE TAMPERED WITH THE AIRBAG (GLUED ALL THE BACK TOGETHER) IN ORDER TO HIDE DAMAGE. HOW IS THAT POSSIBLE? IS THIS NOT SOMETHING THAT REQUIRED INSPECTION PRIOR TO SALE?

NHTSA complaint #10731031 — an unverified report by a vehicle owner.