820 of the
1,553 complaints about the 1998 Dodge Durango are about the
suspension — 53% of everything
reported for this model year.
Half of the failures with a mileage on record happened before
68,202 miles.
BOUGHT MY DURANGO NEW IN MAY 1998. THE AUTOMATIC TRANSMISSION STARTED SHIFTING IMPROPERLY IN JULY 2000. TOOK IT TO A DODGE DEALER BECAUSE IT WAS STILL UNDER WARRANTY (31,418 MILES). THEY DROPPED THE TRANSMISSION PAN AND PRONOUNCED IT DOA (PAN WAS FULL OF METAL SHAVINGS). SHOULD HAVE SEEN THE WRITING ON THE WALL BUT I LOVED THIS VEHICLE. TOOK IT TO AN INSPECTION STATION FOR SAFETY & EMISSIONS TESTS IN MAY OF 2006. IT FAILED FOR BAD BALL JOINTS. I ASKED THE MANAGER WHY HIS MECHANICS SEEMED TO PAY SPECIAL ATTENTION TO THE FRONT END DURING INSPECTION AND HIS REPLY WAS IT WAS VERY COMMON TO FIND BAD BALL JOINTS ON APPROX. 50% OF ALL 1998-2000 DURANGOS. HAD MY MECHANIC REPLACE UPPER & LOWER BALL JOINTS, BOTH SIDES, AT 74,064 MILES, TO THE TUNE OF $701 PLUS TAX. I THEN STARTED HEARING ABOUT OTHER DURANGO OWNERS WITH SIMILAR BALL JOINT WOES. I WENT ONLINE AND STARTED RESEARCHING. FOUND A SITE WHERE FOLKS LIKE MYSELF WITH THE SAME BALL JOINT PROBLEMS, SOME WITH ACCIDENTS, WERE TRYING TO GET NHTSA TO DO SOMETHING. I GUESS PEOPLE ACTUALLY HAVE TO DIE FIRST BEFORE NHTSA WILL STEP IN AND TELL AN AUTO MANUFACTURER THEY NEED TO FIX THEIR FAULTY PRODUCTS. I ALSO LEARNED THAT THE 1998-2000 DURANGOS WERE BUILT ON THE DODGE DAKOTA PICKUP CHASSIS. A DAKOTA WEIGHS ABOUT 4,600 LBS. WHILE A DURANGO 4X4 WEIGHS IN AT 6,400 LBS. IT'S NO WONDER THE 1998-2000 DURANGO FRONT-ENDS WERE FALLING APART. SERIOUSLY, WHAT KIND OF IDIOT ENGINEERS DOES DODGE HAVE WORKING FOR THEM. SOMETIME LATER I HEARD THAT DODGE RUSHED THE DURANGO INTO PRODUCTION IN 1998 TO COMPETE FOR THE SUV MARKET BUCKS AND DIDN'T HAVE TIME TO ENGINEER A NEW CHASSIS SO THEY JUST MODIFIED THE DAKOTA CHASSIS WITHOUT BEEFING IT UP. WHEN PEOPLE STARTED TO COMPLAIN ABOUT BALL JOINTS AND SUCH, THEY BUILT A WHOLE NEW CHASSIS FOR DURANGOS IN 2001. I STUMBLED ACROSS THIS SITE TODAY WHILE RESEARCHING ANOTHER VEHICLE I'M THINKING ABOUT BUYING.
NHTSA complaint #10886041 — an unverified report by a vehicle owner.
Gillette, WY
SUSPENSION
THE CV JOINT CAME OUT RUIN THE LOWER BALL JOINTS WHICH CAUSED RUBBING ON MY INNER RIM, AFTER A WHILE IT HAS CAUSE THE INNER RIM TO TO BREAK OUT WHILE I WAS DRIVING. WE HAVE REPLACED THE CV JOINT, WHEEL HUB BEARING, UPPER AND LOWER BALL JOINTS AND THE STEERING BALL JOINT. NOW THE LOWER BALL JOINT IS STILL HITTING THE INNER RIM AND I CAN'T DRIVE
NHTSA complaint #10760195 — an unverified report by a vehicle owner.
at 68,000 milesPensacola, FL
SUSPENSION
TL* THE CONTACT OWNS A 1998 DODGE DURANGO. THE CONTACT STATED THAT WHILE DRIVING APPROXIMATELY 5 MPH, HE NOTICED AN ABNORMAL NOISE FROM THE FRONT END. THE VEHICLE WAS TAKEN TO AN INDEPENDENT MECHANIC FOR DIAGNOSIS, WHO STATED THAT THE FRONT UPPER AND LOWER BALL JOINTS WOULD NEED TO BE REPLACED. THE VEHICLE WAS NOT REPAIRED. THE APPROXIMATE FAILURE MILEAGE WAS 68,000 UPDATED 02/11/2014
NHTSA complaint #10558610 — an unverified report by a vehicle owner.
at 123,000 milesStatesboro, GA
SUSPENSION:FRONT
THE VEHICLE IS MAKING A VERY NOTICEABLE "CLUNKING NOISE" DURING TURNS AND OVER BUMPS. THE VEHICLE OFTEN FALLS OUT OF ALIGNMENT AND DRIVING FEELS UNSTEADY AS ON OF THE FRONT WHEELS IS LOOSE. UPON INSPECTION IT APPEARS THIS IS BEING CAUSED BY PREMATURE WEAR TO THE UPPER BALL JOINTS. THIS HAS ALSO CAUSED EXCESS WEAR ON THE VEHICLE SUSPENSION. AS OF YET NO ACCIDENT OR INJURY HAS TAKEN PLACE DUE TO THIS PROBLEM; HOWEVER, IT IS A VERY SERIOUS SAFETY CONCERN AND NEEDS TO BE ADDRESSES PROMPTLY.
NHTSA complaint #10370306 — an unverified report by a vehicle owner.
at 27,500 milesTiffin, OH
SUSPENSION:FRONT
1998 DODGE DURANGO. 27500 MILES. YES 27500 MILES. UPPER BALL JOINTS BOTH SIDES SHOT $321.00 TO REPAIR. RIGHT SIDE WAS EXTREMELY BAD.
NHTSA complaint #10277115 — an unverified report by a vehicle owner.
at 112,000 milesLawrence, MA
SUSPENSION:FRONT
I OWN A 1998 DODGE DURANGO AND BACK IN MARCH OF THIS YEAR I REPLACED THE UPPER/LOWER BALL JOINTS DUE TO FAILURE. THE VEHICLE HAD AN AWFUL SQUEAKY NOISE AND WHEN TAKEN TO THE MECHANIC I WAS TOLD THAT I WAS LUCKY TO STILL BE ALIVE AS THE BALLJOINTS WERE EXTREMELY WORN OUT DUE TO BE AN UNGREASEABLE TYPE. THE REPAIR COST ME $650. IT HAS ONLY BEEN 3MONTHS SINCE THE REPAIR IN WHICH THE BALLJOINTS WERE REPLACED WITH DEALER PARTS AND ONCE AGAIN, THE SQUEAKY SOUND IS BACK, I'VE GONE BACK TO THE MECHANIC ONLY TO BE TOLD THAT ONCE AGAIN, THE BALLJOINTS HAVE FAILED!! ANOTHER $650 TO FIX, THIS IS OUTRAGEOUS!! DODGE MUST BECOME RESPONSIBLE FOR THE FACT THAT THESE BALLJOINTS CONTINUOUSLY FAIL AND THEY MUST COME UP WITH A GREASEABLE TYPE. IN THIS ECONOMY IT IS VERY DIFFICULT TO SPEND $650 EVERY 2-3 MONTHS ON BALLJOINTS!! AT THIS RATE, THERE WILL COME A POINT WHERE THE TIRES WILL FALL OFF THE VEHICLE AND CAUSE A DEATH BEING AS THESE JOINTS DON'T LAST AS LONG AS THEY SHOULD.
NHTSA complaint #10273513 — an unverified report by a vehicle owner.
at 134,000 milesAtlanta, GA
SUSPENSION:FRONT
I BOUGHT THIS CAR USED IN THE LAST WEEK OF NOVEMBER '08. I HAD MY BRAKES DONE BY AN INDIVIDUAL MAYBE TWO WEEKS LATER. A COUPLE OF DAY LATER DRIVING HOME FROM WORK I STARTED HEARING A REAL LOUD IRON GRINDING NOISE. THE NEXT DAY I HAD THE CAR TOWED TO AAMCO, WHO TOLD ME MY CALIPER PINS HAD CAME OUT, AND I WOULD NEED A NEW STEERING KNUCKLE AND A SET OF CALIPER PINS.THE TRUCK WAS FIXED COSTING ME $525 (NOTING: MECHANIC USED A USED STEERING KNUCKLE.) NOW 2 MONTHS AFTER THOSE REPAIRS I NEED A WHEEL SPINDLE, AND CALIPER BOLTS BECAUSE THE THREADING HAVE STRIPPED AWAY AND SOMETHING TOTALLY UNRELATED A NEUTRAL SAFETY SWITCH. COSTING ME $580. I WAS TOLD THAT BY FIRESTONE WHO TOLD ME I NEEDED NEW TIE RODS AND THEN CORRECTED THEMSELVES BY TELLING ME I NEEDED A NEW STEERING KNUCKLE - WHO WOULDN'T EVEN WORK ON MY CAR BECAUSE OF LIABILITY TOLD ME THAT IT WAS UNSAFE TO DRIVE BECAUSE THE RIGHT FRONT TIRE COULD LITERALLY FALL OFF DUE TO LACK OF SUPPORT AND CAUSE A MAJOR OR SERIOUS ACCIDENT, AND THAT I NEEDED TO TAKE IT BACK TO AAMCO. I DIDN'T WANT TO BECAUSE I FELT AAMCO SHOULD HAVE FIXED THIS THE FIRST TIME. BUT AFTER FIGHTING WITH THEM AND READING THE OTHER COMPLAINTS MAYBE THEY'RE NOT IN THE WRONG.
NHTSA complaint #10260164 — an unverified report by a vehicle owner.
Long Branch, NJ
SUSPENSION:FRONT
HEARD METAL TO METAL RUBBING ON 2/2/09 NOW ON 2/6/09 HUB BEARING BROKE RIGHT SIDE.... WHEEL IS TILED IN TO WHEEL WELL.
NHTSA complaint #10257778 — an unverified report by a vehicle owner.
at 123,000 milesPecatonica, IL
SUSPENSION:FRONT
WE BOUGHT A 98' DURANGO W/ 123K MILES & AFTER DRIVING IT LESS THAN 500 MILES I BEGAN TO NOTICE A LOUD-REPEATING NOISE "THUD...THUD.." COMING FROM THE FRONT PASSENGER WHEEL WALL. THEN I BEGAN TO NOTICE EXTREME STEERING PROBLEMS SO I STOPPED THE VEHICLE AND INSPECTED IT FURTHER. I JACKED UP THE VEHICLE AND OBSERVED A LOT OF "PLAY" IN THE FRONT TIRE. I WAS ACTUALLY ABLE TO "WOBBLE' BACK AND FORTH AND THE LUG NUTS WERE STILL SECURED. I CONTACTED A VERY REPUTABLE MECHANIC (3RD GENERATION RACE CAR DRIVER TOO!) AND HE ADVISED THAT THERE HAVE BEEN MASSIVE PROBLEMS WITH THE BALL JOINTS FAILING ON THE DURANGO'S , BUT THEY ONLY WILL FIX BACK TO 2000' MODEL YEAR. WELL, ANY REASONABLE AUTO COMPANY THAT KNOWS IT HAS A FAULTY PART SHOULD TAKE RESPONSIBILITY FOR THE SAFETY OF ITS PEOPLE....IF NOT, THEN THEY ARE LIABLE FOR CONTINUING TO ALLOW A PRODUCT THAT ENDANGERS THE SAFETY OF THE DRIVER, ITS OCCUPANTS & OTHER MOTORIST'S/CITIZENS-WHO EXPECT THEIR SAFETY TO BE LOOKED UPON, NOT "INVESTIGATED INTERNALLY." I HAVE BEEN IN LAW ENFORCEMENT FOR +13 YEARS, AND AS A RESULT I HAVE WORKED MANY VEHICLE ACCIDENTS (SOME CAUSING DEATH) THAT JUST DIDN'T MAKE SENSE-UNTIL NOW! SOMETHING NEEDS TO BE DONE HERE...AND NOT JUST "ONLY 2000' YEAR MODELS AND UP" THING. DO THE RIGHT THING, BECAUSE ITS THE RIGHT THING TO DO!
NHTSA complaint #10251860 — an unverified report by a vehicle owner.
at 89,789 milesCalumet City, ILCrash2 injured
SUSPENSION:FRONT
DODGE DURANGO 1998 BALL JOINT FAILURE AND FULL SEPARATION WITH NO WARNING, WHICH CAUSED EXTENSIVE DAMAGE IN AN ON-ROAD ACCIDENT TO SEVERAL VEHICLES. DODGE CORPORATION WILL NOT ACKNOWLEDGE THE HUNDREDS OF BALL JOINT FAILURES AND LOST LIVES DUE TO THIS POOR DESIGN AND DEFECTIVE BALL JOINTS. MY VEHICLE HAS 84,000 MILES ON IT AND BALL JOINTS HAVE BEEN REPLACED 3 TIMES! BALL JOINTS, ACCORDING TO TOP MECHANICS ARE SUPPOSED TO LAST ABOUT 100,000 MILES BEFORE REPLACEMENT AND RARELY SEPARATE. THESE COMPONENTS USED BY DODGE ARE DEADLY, DEFICIENT, AND OUGHT TO HAVE BEEN RECALLED YEARS AGO. HOW MANY MORE LIVES HAVE TO BE LOST BEFORE THE ISSUE IS PROPERLY DEALT WITH??
NHTSA complaint #10241432 — an unverified report by a vehicle owner.
at 59,298 milesTrenton, NC
SUSPENSION:FRONT:CONTROL ARM:UPPER BALL JOINT
TL*THE CONTACT OWNS A 1998 DODGE DURANGO. WHILE DRIVING AT AN UNKNOWN SPEED, THE CONTACT NOTICED THAT THE STEERING WAS LOOSER THAN NORMAL. HE TOOK THE VEHICLE TO A LOCAL MECHANIC ON FEBRUARY 21, 2008 AND BOTH UPPER AND LOWER BALL JOINTS AS WELL AS THE STEERING BOX WERE REPLACED. THE REPAIR COST $1,001.24. THE FAILURE MILEAGE WAS 59,298 AND CURRENT MILEAGE WAS 59,598. UPDATED 05/05/08 *BF THE CONSUMER STATED ON APRIL 10, 2003 HAD TO REPLACE BOTH REAR WINDOW REGULATORS. UPDATED 05/05/08
NHTSA complaint #10225585 — an unverified report by a vehicle owner.
at 59,298 milesTrenton, NC
SUSPENSION:FRONT:CONTROL ARM:LOWER BALL JOINT
TL*THE CONTACT OWNS A 1998 DODGE DURANGO. WHILE DRIVING AT AN UNKNOWN SPEED, THE CONTACT NOTICED THAT THE STEERING WAS LOOSER THAN NORMAL. HE TOOK THE VEHICLE TO A LOCAL MECHANIC ON FEBRUARY 21, 2008 AND BOTH UPPER AND LOWER BALL JOINTS AS WELL AS THE STEERING BOX WERE REPLACED. THE REPAIR COST $1,001.24. THE FAILURE MILEAGE WAS 59,298 AND CURRENT MILEAGE WAS 59,598. UPDATED 05/05/08 *BF THE CONSUMER STATED ON APRIL 10, 2003 HAD TO REPLACE BOTH REAR WINDOW REGULATORS. UPDATED 05/05/08
NHTSA complaint #10225585 — an unverified report by a vehicle owner.
at 86,000 milesNEW Milford, CT
SUSPENSION:FRONT:CONTROL ARM:UPPER BALL JOINT
TIRES NEVER LASTED MORE THAN 20K MILES SINCE PURCHASING THE CAR NEW. FRONT END SHIMMY AND WANDER ON THE HIGHWAY EVEN AFTER TWICE YEARLY ALIGNMENTS. TO BE REPAIRED SOON. I CAN SAVE OLD PARTS.
NHTSA complaint #10221750 — an unverified report by a vehicle owner.
Arnold, MO
SUSPENSION:FRONT:CONTROL ARM:LOWER BALL JOINT
TL*THE CONTACT OWNS A 1998 DODGE DURANGO. THE CONTACT STATED THAT THE VEHICLE FAILED INSPECTION BECAUSE THE PASSENGER SIDE FRONT UPPER BALL JOINT AND THE DRIVER SIDE FRONT LOWER BALL JOINT WERE LOOSE. THERE HAD BEEN NO FAILURE TO DATE AND THERE ARE NO RECALLS AT THIS TIME. THE PURCHASE DATE WAS UNKNOWN. THE CURRENT MILEAGE WAS 58,945.
NHTSA complaint #10199697 — an unverified report by a vehicle owner.
Arnold, MO
SUSPENSION:FRONT:CONTROL ARM:UPPER BALL JOINT
TL*THE CONTACT OWNS A 1998 DODGE DURANGO. THE CONTACT STATED THAT THE VEHICLE FAILED INSPECTION BECAUSE THE PASSENGER SIDE FRONT UPPER BALL JOINT AND THE DRIVER SIDE FRONT LOWER BALL JOINT WERE LOOSE. THERE HAD BEEN NO FAILURE TO DATE AND THERE ARE NO RECALLS AT THIS TIME. THE PURCHASE DATE WAS UNKNOWN. THE CURRENT MILEAGE WAS 58,945.
NHTSA complaint #10199697 — an unverified report by a vehicle owner.
Evergreen Park, IL
SUSPENSION:FRONT:MACPHERSON STRUT
TL*- THE CONTACT STATED THAT DURING A ROUTINE CHECK UP OF THE 1998 DODGE GRAND CARAVAN IN 2006 THE MECHANIC DISCOVERED THE VEHICLE HAD A CORRODED STRUT MOUNT SUSPENSION TOWER. THE VEHICLE WAS TAKEN TO THE ANOTHER MECHANIC ON 4/5/2007, WHO STATED THAT THE CORROSION HAD GOTTEN WORSE. THE VEHICLE WAS NOT EXPERIENCING ANY FAILURES DUE TO THIS CORROSION AT THIS TIME.
NHTSA complaint #10187033 — an unverified report by a vehicle owner.
Sartell, MN
SUSPENSION:FRONT:CONTROL ARM:LOWER BALL JOINT
BOTH BALL JOINTS LEFT AND RIGHT LOWER AND UPPER ARE BAD, HAVE NOT REPLACED AS OF YET WILL SOON. TRUCK HAS ONLY 82K ON IT.
NHTSA complaint #10174460 — an unverified report by a vehicle owner.
Sartell, MN
SUSPENSION:FRONT:CONTROL ARM:UPPER BALL JOINT
BOTH BALL JOINTS LEFT AND RIGHT LOWER AND UPPER ARE BAD, HAVE NOT REPLACED AS OF YET WILL SOON. TRUCK HAS ONLY 82K ON IT.
NHTSA complaint #10174460 — an unverified report by a vehicle owner.
at 132,617 milesFlorence, KY
SUSPENSION
I OWN A 1998 DODGE DURANGO. I HAVE REPLACED THE BALL JOINTS ONCE. AT A REGULAR TIRE ROTATION, I WAS TOLD THEY ARE WEARING OUT AGAIN. BASED UPON RESEARCH - THIS IS AN EXISTING PROBLEM WITH DURANGO MODELS FROM 1998 TO THE PRESENT. A RECALL OF THE DURANGO IS NEEDED TO ADDRESS THIS.
NHTSA complaint #10170917 — an unverified report by a vehicle owner.
at 129,000 milesCollinsville, IL
SUSPENSION:FRONT:CONTROL ARM:UPPER BALL JOINT
I BOUGHT MY 1998 DODGE DURANGO FROM A SMALL USED CAR LOT. WHEN I GOT IT HOME AND HAD IT CHECKED OUT BY MY MECHANIC THEY TOLD ME I HAD TO REPLACE THE BALL JOINTS AND THAT IT WAS UNSAFE TO DRIVE. THAT WAS $1000+. AFTER FINDING OUT THAT THIS WAS ALSO A PROBLEM IN THE LATER MODELS BUT THAT THEY WERE BEING RECALLED, I THOUGHT IT SHOULD BE BROUGHT TO SOMEONE'S ATTENTION.
NHTSA complaint #10167828 — an unverified report by a vehicle owner.
at 47,725 milesSouthfield, MI
SUSPENSION:FRONT:CONTROL ARM:UPPER BALL JOINT
DT*: THE CONTACT STATED THE STEERING WHEEL HAD A LOT OF PLAY AT VARIOUS SPEEDS. THE DEALERSHIP DETERMINED THE UPPER BALL JOINT NEEDED TO BE REPLACED.
NHTSA complaint #10167218 — an unverified report by a vehicle owner.
at 56,793 milesDanville, CA
SUSPENSION:FRONT:CONTROL ARM:UPPER BALL JOINT
CONSUMER WOULD LIKE REIMBURSEMENT FOR BALL JOINT REPAIRS ON A 1998 DODGE DURANGO. *KB THE CONSUMER WAS AWARE OF DODGE DURANGO BALL JOINT RECALL AND BELIEVES THAT THE MANUFACTURER WAS GOING EXPAND THE SCOPE OF THE RECALL TO INCLUDE HIS VEHICLE. THAT DID NOT OCCUR AND THE CONSUMER WAS FORCE TO PAY FOR UPPER BALL JOINT REPLACEMENT.
NHTSA complaint #10165850 — an unverified report by a vehicle owner.
at 119,761 milesLouisville, KY
SUSPENSION:FRONT:CONTROL ARM:LOWER BALL JOINT
I HAVE BEEN INFORMED BY MY DODGE DEALER THAT MY 1998 DODGE DURANGO NEEDS TO HAVE THE BALL JOINTS REPLACED FOR THE SECOND TIME. THE VEHICLE CURRENTLY HAS 120,000 MILES ON IT. THEY WERE REPLACED THE FIRST TIME AT 70,000 MILES AT MY EXPENSE. DODGE HAS REFUSED TO PARTICIPATE FINANCIALLY ON EITHER OCCASION. SINCE BALL JOINTS ARE AN INTEGRAL PART OF THE STEERING SYSTEM I CONSIDER THIS A SAFETY ISSUE. I ALSO THINK THE FAILURE RATE ON THESE PARTS IS UNACCEPTABLE. I DO KNOW DODGE HAS ISSUED RECALLS ON LATER MODEL DURANGO'S FOR THIS SAME ISSUE. THE VEHICLE IS NOT USED OFF ROAD AND HAS BEEN METICULOUSLY SERVICED ACCORDING TO THE MANUFACTURER'S RECOMMENDATIONS. PLEASE HELP.
NHTSA complaint #10164193 — an unverified report by a vehicle owner.
at 119,761 milesLouisville, KY
SUSPENSION:FRONT:CONTROL ARM:UPPER BALL JOINT
I HAVE BEEN INFORMED BY MY DODGE DEALER THAT MY 1998 DODGE DURANGO NEEDS TO HAVE THE BALL JOINTS REPLACED FOR THE SECOND TIME. THE VEHICLE CURRENTLY HAS 120,000 MILES ON IT. THEY WERE REPLACED THE FIRST TIME AT 70,000 MILES AT MY EXPENSE. DODGE HAS REFUSED TO PARTICIPATE FINANCIALLY ON EITHER OCCASION. SINCE BALL JOINTS ARE AN INTEGRAL PART OF THE STEERING SYSTEM I CONSIDER THIS A SAFETY ISSUE. I ALSO THINK THE FAILURE RATE ON THESE PARTS IS UNACCEPTABLE. I DO KNOW DODGE HAS ISSUED RECALLS ON LATER MODEL DURANGO'S FOR THIS SAME ISSUE. THE VEHICLE IS NOT USED OFF ROAD AND HAS BEEN METICULOUSLY SERVICED ACCORDING TO THE MANUFACTURER'S RECOMMENDATIONS. PLEASE HELP.
NHTSA complaint #10164193 — an unverified report by a vehicle owner.
at 60,000 milesVAN Wert, OH
SUSPENSION:FRONT:CONTROL ARM:UPPER BALL JOINT
I PURCHASED A 1998 DODGE DURANGO FROM A SMALL CAR DEALERSHIP IN 2004. IT ONLY HAD 50K MILES ON IT. IT NOW HAS 75K MILES ON IT. I WAS TOLD BEFORE A TRIP THAT MY TRUCK HAD SOME "PLAY". NOT KNOWING WHAT THAT WAS, I CONTINUED TO DRIVE IT. I AM NOW TOLD THAT IT IS GOING TO COST ME $1000 TO FIX IT AND THEN I WOULD NEED TO REPLACE THE TIRES ONLY HAVE 5K MILES ON THEM. I AM LOOKING AT A 2K DOLLAR FIX! ONE MECHANIC TOLD ME THEY WERE EXTREMELY UNSAFE! I HAVE 3 SMALL CHILDREN AND THIS IS OUR MAIN VEHICLE. HOW MANY LIVES ARE THEY GOING TO PUT IN DANGER FOR THE DURANGO OWNERS (1998-1999)? WE HAVE THE SAME BALL JOINT PROBLEMS AS THE 2000-2003 OWNERS. I HAVE RESEARCHED THE INTERNET AND FORUMS AND HAVE SEEN THOUSANDS OF COMPLAINTS SO WHY HAS NOTHING BEEN DONE? I DO NOT HAVE $2000 DOLLARS TO PUT INTO A TRUCK THAT SHOULDN'T HAVE ANYTHING BUT MINOR THINGS WITH THE MILEAGE AND JUST NORMAL DRIVING. THIS IS UNSAFE AND IS PUTTING MANY LIVES IN DANGER. ARE THEY GOING TO WAIT TO GET MEDICAL BILLS AND FUNERAL EXPENSES WHEN AN ENTIRE FAMILY LOSES THEIR LIVES FROM THE TRUCK ROLLING? WHAT HAPPENS TO THE ONES WHO KEEP DRIVING IT, UNAWARE WHAT THE "PLAY" IS? THEY WILL BE THE ONES POSSIBLE LOSING THEIR LIVES OR TAKING SOMEONE ELSE'S! I SEE ANOTHER CLASS ACTION LAW SUITE COMING ON!!!
NHTSA complaint #10163493 — an unverified report by a vehicle owner.
at 60,000 milesVAN Wert, OH
SUSPENSION:FRONT:CONTROL ARM:LOWER BALL JOINT
I PURCHASED A 1998 DODGE DURANGO FROM A SMALL CAR DEALERSHIP IN 2004. IT ONLY HAD 50K MILES ON IT. IT NOW HAS 75K MILES ON IT. I WAS TOLD BEFORE A TRIP THAT MY TRUCK HAD SOME "PLAY". NOT KNOWING WHAT THAT WAS, I CONTINUED TO DRIVE IT. I AM NOW TOLD THAT IT IS GOING TO COST ME $1000 TO FIX IT AND THEN I WOULD NEED TO REPLACE THE TIRES ONLY HAVE 5K MILES ON THEM. I AM LOOKING AT A 2K DOLLAR FIX! ONE MECHANIC TOLD ME THEY WERE EXTREMELY UNSAFE! I HAVE 3 SMALL CHILDREN AND THIS IS OUR MAIN VEHICLE. HOW MANY LIVES ARE THEY GOING TO PUT IN DANGER FOR THE DURANGO OWNERS (1998-1999)? WE HAVE THE SAME BALL JOINT PROBLEMS AS THE 2000-2003 OWNERS. I HAVE RESEARCHED THE INTERNET AND FORUMS AND HAVE SEEN THOUSANDS OF COMPLAINTS SO WHY HAS NOTHING BEEN DONE? I DO NOT HAVE $2000 DOLLARS TO PUT INTO A TRUCK THAT SHOULDN'T HAVE ANYTHING BUT MINOR THINGS WITH THE MILEAGE AND JUST NORMAL DRIVING. THIS IS UNSAFE AND IS PUTTING MANY LIVES IN DANGER. ARE THEY GOING TO WAIT TO GET MEDICAL BILLS AND FUNERAL EXPENSES WHEN AN ENTIRE FAMILY LOSES THEIR LIVES FROM THE TRUCK ROLLING? WHAT HAPPENS TO THE ONES WHO KEEP DRIVING IT, UNAWARE WHAT THE "PLAY" IS? THEY WILL BE THE ONES POSSIBLE LOSING THEIR LIVES OR TAKING SOMEONE ELSE'S! I SEE ANOTHER CLASS ACTION LAW SUITE COMING ON!!!
NHTSA complaint #10163493 — an unverified report by a vehicle owner.
at 74,000 milesBellevue, WA
SUSPENSION:FRONT:CONTROL ARM:UPPER BALL JOINT
AFTER PAYING $1500 TO REPLACE THE UPPER AND LOWER BALL JOINTS ON OUR RECENTLY PURCHASED DURANGO, I DISCOVERED THERE WAS A RECALL ON THE UPPER BALL JOINT FOR DURANGOS. WHEN I INQUIRED WITH DEALER ABOUT A POSSIBLE REIMBURSEMENT FOR THE PARTS RECALLED I WAS NOTIFIED THAT THE RECALL DID NOT APPLY TO OUR VEHICLE YEAR, IT ONLY APPLIED TO 2000-2003 MODEL YEARS. ALTHOUGH OUR 1998 MODEL ENCOUNTERED THE SAME PROBLEM AS THE RECALLED VEHICLES, DAIMLER CHRYSLER WASN'T WILLING TO REIMBURSE OR DO ANYTHING FOR US. I FOUND THIS VERY DISAPPOINTING CONSIDERING THIS IS THE FOURTH DODGE WE'VE OWNED AND CURRENTLY BOTH OUR VEHICLES ARE DODGE MAKES. WITH THE ENORMOUS NUMBER OF DOCUMENTED COMPLAINTS IT SEEMS REASONABLE TO EXPECT THE NHTSA TO DEMAND DAIMLER CHRYSLER RECALL THE 1998 AND 1999 DURANGOS FOR BALL JOINT PROBLEMS AS WELL.
NHTSA complaint #10161841 — an unverified report by a vehicle owner.
at 74,000 milesBellevue, WA
SUSPENSION:FRONT:CONTROL ARM:LOWER BALL JOINT
AFTER PAYING $1500 TO REPLACE THE UPPER AND LOWER BALL JOINTS ON OUR RECENTLY PURCHASED DURANGO, I DISCOVERED THERE WAS A RECALL ON THE UPPER BALL JOINT FOR DURANGOS. WHEN I INQUIRED WITH DEALER ABOUT A POSSIBLE REIMBURSEMENT FOR THE PARTS RECALLED I WAS NOTIFIED THAT THE RECALL DID NOT APPLY TO OUR VEHICLE YEAR, IT ONLY APPLIED TO 2000-2003 MODEL YEARS. ALTHOUGH OUR 1998 MODEL ENCOUNTERED THE SAME PROBLEM AS THE RECALLED VEHICLES, DAIMLER CHRYSLER WASN'T WILLING TO REIMBURSE OR DO ANYTHING FOR US. I FOUND THIS VERY DISAPPOINTING CONSIDERING THIS IS THE FOURTH DODGE WE'VE OWNED AND CURRENTLY BOTH OUR VEHICLES ARE DODGE MAKES. WITH THE ENORMOUS NUMBER OF DOCUMENTED COMPLAINTS IT SEEMS REASONABLE TO EXPECT THE NHTSA TO DEMAND DAIMLER CHRYSLER RECALL THE 1998 AND 1999 DURANGOS FOR BALL JOINT PROBLEMS AS WELL.
NHTSA complaint #10161841 — an unverified report by a vehicle owner.
at 155,000 milesEast Point, GA
SUSPENSION:FRONT:CONTROL ARM:UPPER BALL JOINT
DT*: THE CONTACT STATED WHILE AT THE DEALERSHIP FOR A TIRE REPLACEMENT AND ALIGNMENT THE DEALERSHIP OBSERVED THE UPPER AND LOWER BALL JOINTS NEEDED TO BE REPLACED PRIOR TO THE TIRE REPLACEMENT. THERE IS A NHTSA RECALL, # 04V596000, REGARDING THE SUSPENSION: FRONT: CONTROL ARM: UPPER BALL JOINT. THE VIN WAS NOT INCLUDED IN THE RECALL. THE DEALERSHIP REPLACED THE UPPER AND LOWER BALL JOINTS ON BOTH SIDES. SINCE PURCHASE, THE ABS LIGHT AND BRAKE LIGHT INTERMITTENTLY ILLUMINATE. AS A RESULT, SMOKE COMES FROM THE WHEEL WELL AREA. THE DEALERSHIP WAS NOTIFIED ABOUT THE PROBLEM HOWEVER, THEY ARE UNABLE TO DUPLICATE IT.
NHTSA complaint #10158528 — an unverified report by a vehicle owner.
at 155,000 milesEast Point, GA
SUSPENSION:FRONT:CONTROL ARM:LOWER BALL JOINT
DT*: THE CONTACT STATED WHILE AT THE DEALERSHIP FOR A TIRE REPLACEMENT AND ALIGNMENT THE DEALERSHIP OBSERVED THE UPPER AND LOWER BALL JOINTS NEEDED TO BE REPLACED PRIOR TO THE TIRE REPLACEMENT. THERE IS A NHTSA RECALL, # 04V596000, REGARDING THE SUSPENSION: FRONT: CONTROL ARM: UPPER BALL JOINT. THE VIN WAS NOT INCLUDED IN THE RECALL. THE DEALERSHIP REPLACED THE UPPER AND LOWER BALL JOINTS ON BOTH SIDES. SINCE PURCHASE, THE ABS LIGHT AND BRAKE LIGHT INTERMITTENTLY ILLUMINATE. AS A RESULT, SMOKE COMES FROM THE WHEEL WELL AREA. THE DEALERSHIP WAS NOTIFIED ABOUT THE PROBLEM HOWEVER, THEY ARE UNABLE TO DUPLICATE IT.
NHTSA complaint #10158528 — an unverified report by a vehicle owner.