172 of the
3,172 complaints about the 1999 Dodge Durango are about the
steering — 5% of everything
reported for this model year.
Half of the failures with a mileage on record happened before
70,048 miles.
HELLO MY NAME IS [XXX] I BROUGHT THIS SUV 12/3/2019 .THE GUY I BOUGHT THIS SUV FROM HE TOLD ME THERE'S AN ELECTRICAL ISSUE WITH THE BATTERY TO THE TRANSMISSION I FOUND THERE WAS SEVERAL THINGS WRONG WITH IT THE STEERING WHEEL IS LOOSE. NEED A TUNE-UP OH WHEN I GOT HOME THE CAR STARTS SMOKING INSIDE THEN THE OUTSIDE THAT'S HOW IT CAUGHT ON FIRE UNDERNEATH TO THE FIREWALL I THINK NOT SURE PLEASE HELP INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6).
NHTSA complaint #11286786 — an unverified report by a vehicle owner.
at 185,000 milesRED Boiling Springs, TN
STEERING
MAKONG TURNS, THE OIL PRESSURE PLUMMETS. WHEEL SPEED SENSORS ARE CAUSING THE DASH LIGHT TO STAY ON. BEEN THROUGH 2 NEW PCM COMPUTERS. SPARK PLUGS FOUL OUT TOO EASY. BATTERY TEMP SENSOR NEEDS TO BE BEEFED UP. FACTORY ANTI THEFT SYSTEM STOPPED WORKING. THERE IS A SHORT SOMEWHERE. THIS DURANGO HAS DIED WHILE IN MOTION TOO. SCARY.
NHTSA complaint #11240197 — an unverified report by a vehicle owner.
Ratherum, ID
STEERING
TL-THE CONTACT OWNS A 1999 DODGE DURANGO. VEHICLE LOST POWER. NEARLY STRANDED AND CONCERNED ABOUT BEING INJURED OR KILLED DUE TO VEHICLE LOSING ELECTRICAL POWER NO ELECTRICAL POWER IN VEHICLE; ENGINE CONTROL MODULE OVERHEATED WHILE DRIVING AT 55 MPH, WITHOUT WARNING THE VEHICLE LOST ELECTRICAL POWER. THE CONTACT STATED THAT THE POWER STEERING AND BRAKES BECAME INOPERABLE. THE CONTACT WAS ABLE TO RESTART THE VEHICLE AFTER APPROXIMATELY 20 MINUTES. THE VEHICLE WAS RESTARTED AND DRIVEN FOR APPROXIMATELY ONE MILE BEFORE THE VEHICLE LOST ELECTRICAL POWER ONCE AGAIN. THE VEHICLE WAS TAKEN TO AN INDEPENDENT MECHANIC TO BE DIAGNOSED. THE DIAGNOSTIC CODE READER STATED NO BUSS. THE CONTACT WAS INFORMED THAT THE ENGINE CONTROL MODULE OVERHEATED DUE TO ITS PLACEMENT IN PROXIMITY TO THE EXHAUST MANIFOLD. ADDITIONALLY, THE CONTACT STATED THAT THE NUT ON THE STEERING WHEEL KNUCKLE WAS STRIPPED WHICH CAUSED THE STEERING TO BE DIFFICULT TO MANEUVER. THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER AND SEVERAL UNKNOWN DEALERS WERE NOTIFIED OF THE FAILURE. THE CONTACT WAS INFORMED BY THE MANUFACTURER THAT THERE WOULD BE NO ASSISTANCE OFFERED. THE FAILURE MILEAGE WAS UNKNOWN. PIIR = Y. AH *BF CONSUMER STATED EMC BRAIN OVERHEATS IN THE ENGINE COMPARTMENT. STEERING KNUCKLE STRIPS OUT, TIE ROD ENDS, MANIFOLD BOLTS, AND BALL JOINTS. CHECK ATTACHMENT EXCEEDS 2000 CHARACTERS.
NHTSA complaint #11207843 — an unverified report by a vehicle owner.
at 145,000 milesLong Beach, CA
STEERING
4 TIMES IN THE LAST TWO WEEKS WHILE DRIVING IN HEAVY CITY TRAFFIC IN THE LOS ANGELES, CA AREA THE ENGINE TURNED OFF, WITHOUT WARNING, WARNING LIGHTS, OR WARNING SOUNDS. ALL GUAGES WENT TO ZERO. THERE WAS NO ABNORMAL FUNCTION OF THE VEHICLE BEFORE EACH INCIDENT. POWER ASSIST TO STEERING AND BRAKES WERE ALSO LOST. EACH TIME IT WAS IN DRY, SUNNY WEATHER WITH THE TEMPERATURE BETWEEN 60 AND 80 DEGREES FAHRENHEIT. EACH TIME I WAS ABLE TO COAST TO A CURB OR PHYSICALLY PUSH THE VEHICLE OUT OF TRAFFIC. EACH TIME, EXCEPT ONE, THE ENGINE WOULD NOT START IMMEDIATELY AFTERWARD. THE ENGINE WOULD TURN OVER BRISKLY BUT WOULD NOT START. AFTER 4 TO 6 ATTEMPTS THE CAR WOULD START NORMALLY AND THEN RUN NORMALLY AS IF NOTHING HAD EVER HAPPENED. EACH TIME THE GASOLINE TANK WAS AT LEAST ONE QUARTER FULL. TWO ADDITIONAL TIMES IN THE LAST TWO MONTHS THE ENGINE SHUT OFF WHILE DRIVING AND THEN ALMOST IMMEDIATELY TURNED BACK ON AGAIN. THE TRANSMISSION WAS COMPLETELY REBUILT 5 MONTHS AGO. THIS HAD THE POTENTIAL TO CAUSE A CRASH BUT DID NOT IN EACH OF THE INSTANCES.
NHTSA complaint #11101370 — an unverified report by a vehicle owner.
at 180,000 milesReno, NV
STEERING
MY STEERING IS BAD I HAVE LITTLE CONTROL OVER VEHICLE AT HIGH SPEEDS I THINK IT'S IN THE WHEEL ITSELF OR MAYBE AIRBAGS?. REPLACED BRAKE PARTS FRONT AND BACK AND STILL PROBLEMS WITH TRYING TO STOP BUT SKID .HUB REPLACED AND ITS BETTER. HEAD LIGHTS DO NOT WORK PROPERLY
NHTSA complaint #11051781 — an unverified report by a vehicle owner.
at 186,000 milesPort Orchard, WA
STEERING
WHILE DRIVING AT VARIOUS TIMES ON THE HIGHWAYS MY CAR SHUTS DOWN AND I LOSE STEERING AND POWER BRAKES WHICH MAKES IT HARD TO SLOW DOWN AND MOVE TO SIDE OF ROAD. AFTER 10 TO 15 MIN L CAN RESTART MY CAR.
NHTSA complaint #10819177 — an unverified report by a vehicle owner.
at 131,000 milesAvondale, AZ
STEERING
USUALLY HAPPENS WHEN IT IS HOT OUT BUT THE TRUCK JUST SHUTS OFF WITH OUT NOTICE ALL POWER TOO ALL GAUGES GO TO 0 POWER STEERING. DOES NOT MATTER HOW FAST OR SLOW I AM GOING. I HAVE TO PARK IT AND LET IT SIT ANYWHERE FROM 5 MINUTES UP TO TWO HOURS. I HAVE HAD SEVERAL PARTS REPLACED AND THE PROBLEM CONTINUES NO ONE SEEMS TO HAVE AN ANSWER. THIS IS SO DANGEROUS NOT ONLY FOR ME BUT ALSO ALL OTHER DRIVERS ON THE ROAD. THIS NEEDS TO BE FIGURED OUT SOON I FEAR FOR MY LIFE AND THE LIFE OF OTHERS.
NHTSA complaint #10734397 — an unverified report by a vehicle owner.
at 150,000 milesNorco, CA
STEERING
NUT CAME OFF LEFT FRONT WHEEL BEARING CAUSING WHEEL TO COME OFF VEHICLE. WHEN PICKING UP PIECES, I NOTICED THAT THERE IS NO COTTER KEY TO KEEP THE NUT FROM BACKING OFF. HAD THIS HAPPENED AT HIGHER SPEEDS, THE RESULT WOULD HAVE BEEN VERY SERIOUS.
NHTSA complaint #10731558 — an unverified report by a vehicle owner.
at 144,000 milesSAN Diego, CA
STEERING
THE VEHICLE IS HARD TO STEER IT ALSO HAS A PROBLEM DISENGAGING THE 4 WHEEL DRIVE THE VEHICLE'S TIRES IN THE FRONT RUB AGAINST THE WHEEL WELLS CAUSING UNEVEN TREAD WEAR THE VEHICLE IS DEEMED UNSAFE ALSO DUE TO THE VEHICLE'S SUSPENSION BUSHINGS IN THE FRONT IN THE TIE RODS IN THE FRONT OF THE VEHICLE ARE LOOSE CAUSING A OVER COMPENSATION AND UNDER COMPENSATION FOR STEERING POSSIBLY RESULTING IN FATALITY ULTIMATELY DUE TO A BAD LANE CHANGE FORCING THE VEHICLE TO COLLIDE WITH ANOTHER VEHICLE ENDING UP ULTIMATELY IN FATALITY.
NHTSA complaint #10722447 — an unverified report by a vehicle owner.
Yakima, WA
STEERING
THE PASSENGER SIDE STEERING KNUCKLE IN MY 99 DODGE DURANGO SLT 5.9L V8 MAGNUM FAILED AT THE STEERING KNUCKLE CALIPER PIN HOLES POSSIBLY DUE THE THREADS IN THE OVERLY SOFT METAL BEING EASILY OVER TORQUED. ONCE ONE PIN FAILED THE OTHER FAILED SHORTLY AFTER RESULTING IN A CALIPER FREELY MOVING ALONG THE ROTOR DAMAGING THE WHEEL AND POSSIBLE WARPING THE ROTOR. APPARENTLY THERE IS A "KNOWN" ISSUE WITH THESE STEERING KNUCKLES I BELIEVE THEY WERE ALSO PUT IN DODGE DAKOTAS. I'M NOT ENTIRELY SURE OF THE YEAR SPAN THEY WERE MANUFACTURED AND INSTALLED. I'VE BEEN ASKING AROUND ONLINE, CHRYSLER, AND MY LOCAL DEALER AND I'VE BEEN UNABLE TO FIND OUT OF THESE PARTS ARE S TILL BEING MANUFACTURED THE SAME. THE WEBSITE I DID FIND THAT HAD THEM SENT ME THIS "THE REPLACEMENT THAT WE SELL WILL BE EXACTLY LIKE THE ONE FROM FACTORY" WHICH LEADS ME TO BELIEVE THERE HASN'T BEEN ANY CORRECTIONS MADE AND THAT THE NEW PARTS COULD FAIL JUST LIKE THE OLD ONES.
NHTSA complaint #10714923 — an unverified report by a vehicle owner.
Reyno, AR
STEERING
TL* THE CONTACT OWNS A 1999 DODGE DURANGO. WHILE DRIVING AT 55 MPH, THE STEERING WHEEL VEERED TO THE LEFT AND RIGHT AND BECAME DIFFICULT TO MANEUVER. THE VEHICLE WAS NOT DIAGNOSED OR REPAIRED. THE MANUFACTURER WAS NOT NOTIFIED OF THE FAILURE. THE FAILURE MILEAGE WAS UNKNOWN.
NHTSA complaint #10682069 — an unverified report by a vehicle owner.
Pawtucket, RI
STEERING
CPSC: I1480047A. 2009 DODGE DURANGO STEERING SHAFT. CONSUMER STATED AFTER ABOUT THREE WEEK OF DRIVING WITH THE NEW PART ON, THE NUT BECAME LOOSE AND THE SHAFT SEPARATED WHILE HE WAS DRIVING, CAUSING HIS TO LOSE CONTROL.
NHTSA complaint #10652263 — an unverified report by a vehicle owner.
at 165,000 milesParma, OH
STEERING
I WAS DRIVING ABOUT 25 MILES PER HOUR AND EVERYTHING ON THE SYSTEM STOPPED. THE STEERING STOPPED WORKING, THE BRAKES STOPPED WORKING AND THE CAR TURNED OFF. IT TENDS TO HAPPEN ON BUMPY ROADS. THIS HAS HAPPENED MULTIPLE TIMES IN MY 1999 DODGE DURANGO DURING THE PAST YEAR. I THINK IT MIGHT BE RELATED TO THE IGNITION PROBLEM AFFECTING OTHER CHRYSLER PRODUCTS. THE DURANGO WAS NOT INVOLVED IN THAT RECALL, BUT IT SEEMS AS THOUGH THIS IS EXACTLY WHAT HAPPENS WITH MY TRUCK.
NHTSA complaint #10626490 — an unverified report by a vehicle owner.
at 130,000 milesClinton, MD
STEERING
TL* THE CONTACT OWNS A 1999 DODGE DURANGO. THE CONTACT STATED THAT WHILE DRIVING AT LOW SPEEDS, SHE ATTEMPTED TO MAKE A TURN AND THE VEHICLE INDEPENDENTLY WANDERED OUT OF THE LANE. THE CONTACT WAS ABLE TO REGAIN CONTROL OF THE VEHICLE AND CONTINUE DRIVING. THE FAILURE RECURRED WHENEVER THE CONTACT WAS TRAVELING IN RAINY WEATHER. A CERTIFIED MECHANIC INSPECTED THE VEHICLE HOWEVER, THE DIAGNOSIS WAS NOT PROVIDED TO THE CONTACT. IN ADDITION, THE TRANSMISSION FAILED TO SHIFT OUT OF GEAR PROPERLY. THE MANUFACTURER WAS NOTIFIED OF THE PROBLEM. THE APPROXIMATE FAILURE MILEAGE WAS 130,000. UPDATED 01/09/15*LJ THE CONSUMER STATED THE PCM WAS REPLACED AND THE TRANSMISSION SHIFTS. DRIVING IN THE RAIN PROVED TO HAZARDOUS ESPECIALLY WHEN BRAKING OR TURNING. UPDATED 6/2/2015
NHTSA complaint #10575196 — an unverified report by a vehicle owner.
at 155,000 milesWashington, DC
STEERING
WHILE DRIVING VEHICLE INTO A PARKING SPOT I HEARD SOME VERY NOTICEABLE CLICKING WHILE MAKING A SLIGHT TURN THEN A LOUD NOISE KINDA LIKE METAL DROPPING ON TO THE STREET FROM FRONT END THEN I EXPERIENCE TOTAL LOSS OF STEERING OF MY DURANGO. THE VEHICLE CONTINUED TO RUN, I WAS UNABLE TO STEER AT ALL. I EXAMINED UNDER THE HOOD I DISCOVERED THE BELT DRIVE CAME OFF. I A RAN THE BELT BACK AROUND ALL OF THE COMPONENTS THE VEHICLE AGAIN STARTS BUT I CANT TURN THE WHEEL AT ALL.... NOT HAPPY!
NHTSA complaint #10481298 — an unverified report by a vehicle owner.
at 131,500 milesGurnee, IL
STEERING
ON MULTIPLE OCCASIONS, BEGINNING TWO MONTHS AFTER WE BOUGHT THE VEHICLE (USED), ENGINE WOULD DIE FOR NO REASON. LOSS OF POWER STEERING AND POWER BRAKES. WOULD TURN OVER, BUT NOT RESTART. AFTER WAITING BETWEEN 10-30 MINUTES, VEHICLE WOULD RESTART. HAPPENS AT SLOW SPEEDS, MEDIUM SPEEDS AND EXPRESSWAY SPEEDS. INCONVENIENT AT SLOW SPEEDS, VERY DANGEROUS AT HIGHWAY SPEEDS. SOUNDS SIMILAR TO OTHER COMPLAINTS REGARDING CPU/CPM OVERHEATING. DODGE NEEDS TO RECALL THIS BEFORE SOMEONE GETS KILLED!
NHTSA complaint #10478229 — an unverified report by a vehicle owner.
at 138,001 milesChico, CA
STEERING
I WAS DRIVING ON THE HIGHWAY AT 65MPH, AND THE VEHICLE SHUT OFF COMPLETELY. LOST POWER STEERING, POWER BRAKES, EVERYTHING. HAD 3 SMALL CHILDREN IN THE CAR AND HAD TO WITH ALL MY POWER (I AM 5'9" 235 LBS) NAVIGATE THE VEHICLE TO THE SIDE OF THE ROAD. I HAVE FOUND THIS IS EXTREMELY COMMON PROBLEM WITH THIS VEHICLE. MANY OF THE POSTS STATE IS A MANUFACTURING FLAW OF WHERE THE PCM IS PLACED IN THE ENGINE.
NHTSA complaint #10460524 — an unverified report by a vehicle owner.
at 120,000 milesStillwater, MN
STEERING
TL* THE CONTACT OWNS A 1999 DODGE DURANGO. WHILE THE CONTACT WAS DRIVING AT VARIOUS SPEEDS SHE NOTICED THE VEHICLE WOULD SUDDENLY STALL WITHOUT WARNING. THE FAILURE WAS NOT DIAGNOSED NOR WAS THE VEHICLE REPAIRED. THE CURRENT AND FAILURE MILEAGE WAS 120000. UPDATED 06/05/12*LJ UPDATED 06/07/12
NHTSA complaint #10451993 — an unverified report by a vehicle owner.
at 160,000 milesConcord, NH
STEERING
RECENTLY PURCHASED THIS VEHICLE IN GREAT SHAPE INSIDE AND OUT, RUNS GREAT..THE DEALER DID THE STATE INSPECTION ON IT AND REPLACED BOTH SIDE UPPER AND LOWER BALL JOINTS AND THE RIGHT FRONT HUB/WHEEL BEARING.NOW 3 WEEKS LATER UPPER AND LOWER BALL JOIN ON ONE SIDE NEED TO BE REPLACED AGAIN..THIS IS RIDICULOUS, I HAVE RESEARCHED AND SEEN ALL THE COMPLAINTS PERTAINING TO THIS PROBLEM AND AM DUMB FOUNDED NOTHING HAS BEEN DONE ABOUT IT. I JUST BOUGHT IT SO DON'T HAVE ANY INFORMATION FOR PRIOR OWNERS.
NHTSA complaint #10449429 — an unverified report by a vehicle owner.
at 159,000 milesAcworth, GA
STEERING
CONTROL ARMS UPPER DEFECTIVE ON DODGE DURANGO 4X4 MAKES LOUD POPPING SOUND LOSS OF STEERING CONTROL, HAD TO REPLACE BOTH UPPER CONTROL ARMS LEFT AND RIGHT AND REPLACE ALL BALL JOINTS DUE TO WHAT LOOKS LIKE SHREDDING AND SHEARING.
NHTSA complaint #10326181 — an unverified report by a vehicle owner.
at 129,146 milesSyracuse, IN
STEERING
STEERING PROBLEMS RELATED TO LINKAGE AFFECTED BY BRAKE RESIVOIR LEAKAGE ONTO LINKAGE TO THE GEAR BOX. FLUID ATE RUBBER OFF OF THE "JOINTS" THAT LOOK TO BE LIKE THAT OF A "U-JOINT." THE FIRST TIME WAS A SAFETY ISSUE INVOLVING AN "OVERSTEER" SITUATION AND THE UNDERLYING CONDITION WAS NOT EXPLAINED OR REPAIRED. THE LINKAGE WAS REPLACED. ONE YEAR OR SO LATER THE DURANGO BEGAN TO REPEAT THE ABOVE SITUATION ON AN INTERSTATE HIGHWAY AT SPEEDS OF OVER 65 MILES PER HOUR. AGAIN THE LINKAGE WAS REPLACED AND THE MASTER CYLINDER {NOT INCLUDING THE RESIVOIR} WAS REPLACED AT MY EXPENSE DUE TO THE AGE OF MY VEHICLE {OR LACK OF WARRANTY}. THE PROBLEM STILL EXSISTS BECAUSE I HAVE NO JOB TO PAY FOR REPAIRS OR A DIFFERENT VEHICLE. I HAVE REPLACED LINKAGE X2 AND MASTER CYLINDER FOR THIS SITUATION, ALSO HAD AXEL HUBS {SEALED UNITS} FAIL DUE TO DRY BEARING, BOTH SIDES FRONT. OEM REPLACEMENT PARTS BOTH FAILED DUE TO DRY BEARINGS IN LESS THAN 12 MONTHS. THIS ALSO CAUSED A DANGEROUS CONDITION AT HIGHWAY SPEEDS. WOBBLE AND OVERSTEERING CONDITIONS. PRIOR TO THESE PROBLEMS THE REAR SWAY BAR LINKS HAD DISINTEGRATED AND WERE REPLACED. THIS VEHICLE HAS DONE NO OFF ROAD 4X4 ACTION FOR AS LONG AS I HAVE OWNED IT. THANK YOU !!
NHTSA complaint #10322470 — an unverified report by a vehicle owner.
at 134,800 milesRedding, CA
STEERING
CAR AUTO-STOPPED WHILE CONDUCTING DRIVING LESSON FOR MY 15-YEAR-OLD STEPDAUGHTER. WE WERE TRAVELING 40MPH ON A COUNTRY ROAD AT THE TIME. SHE DRIFTED OFF THE SIDE OF THE ROAD, SAID THE STEERING WHEEL WAS STUCK. I TOLD HER TO APPLY THE BRAKES. SHE SAID SHE WAS AND THEY WEREN'T WORKING EITHER. WE WENT THROUGH A STOP SIGN AND WERE VERY NEARLY T-BONED BY CARS FROM BOTH DIRECTIONS. MY STEPDAUGHTER SENSIBLY DID AS I INSTRUCTED AND PUSHED AS HARD AS POSSIBLE ON THE BRAKE, MANAGED TO STOP THE CAR BEFORE PLUNGING INTO THE RIVER IN FRONT OF US. I HAD BEEN HAVING PROBLEMS WITH THE CAR FOR SIX MONTHS PREVIOUS TO THIS INCIDENT. TWO DIAGNOSTICS REPORTED THAT THE VEHICLE WAS AUTO-STOPPING BUT NOT WHY THIS WAS OCCURRING. A LOCAL MECHANIC SUGGESTED IT WAS PROBABLY THE GAS GAUGE SENSOR IN THE FUEL PUMP WHICH MADE SENSE TO ME BECAUSE EVERYTHING BUT THE GAS GAUGE WORKED WHENEVER THE CAR AUTO-STOPPED. IT WOULD TYPICALLY RESTART WITHIN 15 MINUTES OR SO. I ASSUMED WE HAD SOLVED THE PROBLEM WHEN THE MECHANIC REPLACED THE FUEL PUMP. I KNOW NOW THAT THE FUEL PUMP WAS NOT THE PROBLEM ALTHOUGH I DON'T KNOW WHAT IS WRONG WITH THE CAR. I HAVE RESEARCHED THIS ON THE INTERNET AND FOUND THERE ARE HUNDREDS OF OTHER PEOPLE GOING THROUGH THE SAME DIFFICULTIES WITH 1999 DODGE DURANGOS. MY WIFE, STEPDAUGHTER AND I WERE VERY LUCKY NOT TO HAVE BEEN SERIOUSLY INJURED DURING THE DRIVING LESSON. THIS SITUATION NEEDS TO BE ADDRESSED BEFORE SOMEONE IS HURT (IF THEY HAVEN'T BEEN ALREADY).
NHTSA complaint #10290039 — an unverified report by a vehicle owner.
Fresno, OH
STEERING
I OWN A 1999 DURANGO AND A 2001 DAKOTA BOTH HAVE LOOSE INTERMEDIATE SHAFTS. THE STEERING IS VERY LOOSE IN BOTH TRUCKS. I SPOKE WITH MANY OWNERS OF THESE TYPES OF TRUCKS AND ALL HAVE THE SAME PROBLEM MAY CAUSE A SERIOUS ACCIDENT WHEN SOMEONE LOOSES STEERING GOING 55 MPH I THINK WE SHOULD MAKE THIS PROBLEM KNOWN BEFORE SOMEBODY GETS IN AN ACCIDENT AND GETS SOMEONE KILLED.
NHTSA complaint #10285583 — an unverified report by a vehicle owner.
at 170,000 milesSAN Jose, CA
STEERING
TL*THE CONTACT OWNS A 1999 DODGE DURANGO. THE CONTACT STATED THAT THE VEHICLE HAD STOPPING ISSUES. WHILE DRIVING 70 MPH, THE VEHICLE STOPPED WITHOUT WARNING. THERE WAS A LOSS OF ALL ELECTRICAL COMPONENTS, POWER STEERING, AND ABS. SHE HAD TO POUR COLD WATER ON THE COMPUTER IN ORDER FOR THE VEHICLE TO RESTART AND WAS ALMOST STRUCK BY A SEMI-TRUCK IN THE PROCESS. THE CONTACT WAS CONCERNED FOR HER SAFETY AND HER LIFE. THE MANUFACTURER WOULD NOT ASSUME ANY LIABILITY FOR THE FAILURES. A DODGE SPECIALIST STATED THAT THIS WAS A FREQUENT ISSUE. THE CURRENT AND FAILURE MILEAGES WERE LESS THAN 170,000.
NHTSA complaint #10277500 — an unverified report by a vehicle owner.
at 20,000 milesCarmel, NYFire
STEERING
TL*THE CONTACT OWNS A 1999 DODGE DURANGO. WHILE DRIVING APPROXIMATELY 20 MPH, THE VEHICLE VEERED TO THE LEFT AND THE POWER ASSIST PULLED TO THE RIGHT. THE CONTACT HEARD A LOUD NOISE AND SMOKE APPEARED UNDER THE HOOD. IN ADDITION, THE VEHICLE WAS NOT RUNNING PROPERLY AND THE BRAKES OVERHEATED WITH A BURNING ODOR. THE CONTACT OBSERVED SEVERE TIRE WEAR. THE VEHICLE WAS TAKEN TO AN AUTHORIZED DEALER AND THE VEHICLE WAS REPAIRED. ON OVER 20 SEPARATE OCCASIONS, THE VEHICLE WAS TAKEN TO AN AUTHORIZED DEALER FOR THE SAME ISSUES; HOWEVER, THE FAILURES STILL PERSIST. THE VIN WAS UNKNOWN. THE FAILURE MILEAGE WAS 20,000 AND CURRENT MILEAGE WAS 122,000.
NHTSA complaint #10242416 — an unverified report by a vehicle owner.
Richmondville, NY
STEERING
I PURCHASED A 1999 DODGE DURANGO FROM A PRIVATE DEALER LAST YEAR. NOT LONG AFTER THE PURCHASE, WHILE DRIVING THE VEHICLE DOWN THE ROAD AT ABOUT 50 MPH, THE ENGINE SHUT OFF...BARELY ANY BRAKES, UNABLE TO STEER. THIS HAPPENED SEVERAL TIMES AFTER THAT, EVENTUALLY LEADING TO ME NOT DRIVING IT ANYMORE. WHILE RESEARCHING WHAT WAS WRONG WITH THE VEHICLE, I CAME ACROSS MANY OTHER PEOPLE WITH THE SAME PROBLEM, SAME MAKE, YEAR AND MODEL VEHICLE. MANY WERE REPORTING THEIR "CLOSE CALLS" WITH MVA'S DUE TO THE ENGINE JUST SHUTTING OFF AND THEM LOSING CONTROL OF THE VEHICLE. THIS IS OBVIOUSLY A WIDE SPREAD AND DANGEROUS PROBLEM, THAT THUS FAR, DODGE HAS FAILED TO RECALL. I, AS WELL AS MANY OTHERS, DO NOT HAVE THE MONEY TO PUT IN TO THE VEHICLE FOR COMPUTER CHANGES AND UNCERTAIN MECHANICAL WORK TO GET OUR VEHICLES IN SAFE OPERATING CONDITION. I BELIEVE IT'S TIME THAT DODGE DO A RECALL AND FIX THIS DANGEROUS PROBLEM.
NHTSA complaint #10234496 — an unverified report by a vehicle owner.
Charlotte, NC
STEERING
I WAS APPROACHING A RED LIGHT AND WHEN I USED THE BRAKES MY VEHICLE WENT OVER INTO THE RIGHT LANE, WITHOUT WARNING. IT DIDN'T SWERVE OR PULL, IT WENT!!! THERE WAS A VEHICLE IN THE RIGHT LANE AND IF THE DRIVER HAD NOT PAID ATTENTION, I WOULD HAVE HIT THAT VEHICLE. I HAD TO QUICKLY TURN THE WHEEL TO THE LEFT TO REGAIN CONTROL OF VEHICLE AND CONSEQUENTLY ENDED UP RUNNING THE RED LIGHT. LUCKILY, I WAS NOT KILLED AT THAT INTERSECTION AND THE DRIVER IN THE RIGHT LANE WAS NOT HURT, TRYING TO SWERVE AND GET OUT OF MY WAY.
NHTSA complaint #10218922 — an unverified report by a vehicle owner.
Collegeville, PA
STEERING
1999 DODGE DURANGO WITH STEERING PROBLEMS CUSTOMER STATES THAT THE CAR ON MANY OCCASIONS HAS HAD PROBLEMS WITH THE STEERING BOX**CC THE CONSUMER STATED ON THE DATE HE PURCHASED THE VEHICLE HE INFORMED THE DEALER OF THE LOOSE STEERING DEFECT AND WAS QUOTED A PRICE OF $2,167 TO ACCOMPLISH THE REPAIRS AND WAS TOLD THAT THE VEHICLE WOULD HAVE ALL NEW COMPONENTS. THE CONSUMER STATED THE STEERING BOXES WERE REPLACED A TOTAL OF 3 TIMES BUT TO NO AVAIL. THE CONSUMER FURTHER STATED THE VEHICLE PULLS TO THE LEFT AND DRIFTS BOTH WAYS BUT WAS INFORMED BY THE DEALER THE ALIGNMENT WAS FINE. THE CONSUMER STATED THE FOREMAN SUSPECTED THE PROBLEM TO BE A FLAT SPOT ON THE FRONT TIRE. THE CONSUMER STATED THE DEALER TEST DROVE THE VEHICLE AND DISCOVERED THE LEFT AND RIGHT UPPER ARMS NEEDED TO BE REPLACED AT THE SUM OF $1,000. THE CONSUMER STATED HE DOES NOT BELIEVE THE VEHICLE IS SAFE.
NHTSA complaint #10201347 — an unverified report by a vehicle owner.
at 70,000 milesWarner, NH
STEERING
TL*THE CONTACT OWNS A 1999 DODGE DURANGO. WHILE MAKING A RIGHT TURN AT 10-20 MPH, THE CONTACT HEARD A CLUNKING NOISE. THE DEALER WAS UNABLE TO DIAGNOSE THE CAUSE OF FAILURE. THE CURRENT MILEAGE WAS 78,000 AND FAILURE MILEAGE WAS 70,000.
NHTSA complaint #10197476 — an unverified report by a vehicle owner.
at 107,000 milesVancouver, WA
STEERING:LINKAGES:TIE ROD ASSEMBLY
TL* - THE CONTACT OWNS A 1999 DODGE DURANGO. THE MECHANIC STATED THAT THEY WERE UNABLE TO AUTHORIZE AN ALIGNMENT ON THE VEHICLE UNTIL THE UPPER AND LOWER BALL JOINTS HAD BEEN REPLACED. THE CONTACT HAD NO WARNING THAT THERE WAS A RECALL ON THE UPPER AND LOWER BALL JOINTS. ACCORDING TO THE REPAIR SHOP THIS FAILURE OCCURS FREQUENTLY WITH DODGE DURANGO'S. THE CONTACT IS AWARE OF THE SAFETY RISK INVOLVED WHILE DRIVING THE VEHICLE. *JB THE DEALER ALSO REPLACED THE INNER TIE ROD ENDS. THE CONSUMER PROVIDED THE INVOICE FOR SERVICE PERFORMED ON VEHICLE. UPDATED 05/21/07
NHTSA complaint #10179084 — an unverified report by a vehicle owner.