11 of the
485 complaints about the 2003 Dodge Durango are about the
equipment — 2% of everything
reported for this model year.
Half of the failures with a mileage on record happened before
30,000 miles.
C
11
Complaints
1
Crashes
0
Fires
1
Injuries
Exactly what failed
Equipment
654.5%
AIR Conditioner
327.3%
Radio/Tape Deck/Cd Etc.
19.1%
Equipment Adaptive/Mobility
19.1%
Equipment & Accessories across every Dodge Durango year
I HAVE TO STOP FAR AWAY FROM A VEHICLE FEAR OF RUNNING IN THE BACK OF THEIR VEHICLE. IT DOESN'T SEEM TO WANT TO STOP SOMETIME, THIS HAS BEEN HAPPENING FOR AWHILE NOW ALOT RECENTLY. IT CUTS OFF ON ME IF I GET IN THE HIGHWAY SO EMBARRASSING AND WHEN THAT HAPPENS I ONLY CAN TAKE OFF SLOW. WHICH CAUSES ME TO EXIT THE HIGHWAY AND NOT GET BACK ON. I HAD BOUGHT A CAR VACUUM AND IT STATED SMOKING ON ME, I WAS USING THE SOCKET IN THE ARM REST. I HAVE ALOT OF PROBLEMS WHEN I USE THE A/C OR HEAT IT CUTS OFF ON ME AND IT STALLS TO TAKE OFF,IT'S SCARY FOR ME AND MY KIDS. IT RAMS BY IT'S SELF AND IT ACTS AS IF IT'S GONE CUT OFF AND MOST OF THE TIME IT DO. IT MAKE THIS PUTTING SOUNDS WHEN IT'S GOING TO CUT OFF OR EVEN WHEN IT STOPS ON ME. THE DEALER REPLACE THE CADILLAC CONVERTER AND MY OXYGEN SENSORS. I ALSO GOT A TUNE UP AND TWO OF THE FUEL INJECTORS REPLACE NEW PARTS, THAT I PAID FOR MYSELF. IT FEELS LIKE MY FRONT SUSPENSION IS MESSED UP I HAD MY BRAKES CHECKED AND THEY ARE NOT BAD, BUT YOU CAN FEEL IT WHEN YOU PRESS ON THE BRAKES SOMETHING IS NOT RIGHT.
NHTSA complaint #10326938 — an unverified report by a vehicle owner.
Fort Edward, NY
EQUIPMENT:APPLIANCE:AIR CONDITIONER
I HAVE HAD TO REPLACE THE BLOWER MOTOR RESISTOR MULTIPLE TIMES. ON ONE OCCASION THE WHEN THE RESISTOR FAILED, THE WIRING HARNESS AND RESISTOR GOT SO HOT THEY FUSED TOGETHER, INCLUDING THE ACCOMPANYING WIRING. THE LAST TIME I PURCHASED ON AND REPLACED IT I WAS TOLD THAT IT HAD BEEN REDESIGNED AND WOULD HOLD UP BETTER. I WAS ALSO TOLD BY A DODGE EMPLOYEE NOT TO RUN THE SYSTEM ON THE LOWEST SETTING. I UNDERSTAND THAT IT IS COOLED BY THE AIR MOVEMENT INSIDE THE HVAC DUCT WORK, BUT AT WHAT POINT WILL DODGE ASSUME THE RESPONSIBILITY OF A POOR DESIGN AND LACK OF QUALITY REPLACEMENT PARTS.
NHTSA complaint #10246477 — an unverified report by a vehicle owner.
South Euclid, OH
EQUIPMENT
2003 DODGE DURANGO WAS PURCHASED FROM A LOCAL DEALERSHIP IN WICKLIFFE,OH IN APRIL OF 08. THE VEHICLE HAS BEEN AT THE DEALERSHIP NEEDING TO BE SERVICED IN EXCESS OF 7 TIMES, FROM THE BUSHINGS BEING REPLACED TO THE CHECK ENGINE LIGHT REPEATEDLY COMING ON WITH THE DEALERSHIPS INABILITY TO FIX IT . I HAVE BEEN IN A RENTAL CAR MORE THAN I HAVE DRIVEN THE VEHICLE THAT I PURCHASED FROM THE DEALERSHIP. THERE WAS AN EVAP CODE AS THEY SO ELOQUENTLY STATED SO THEY ALLEGEDLY FIXED THAT ONLY TO FIND THAT THE CHECK ENGINE LIGHT STILL CONTINUALLY COMES ON. EVERY TIME THAT THE PROBLEM WAS SUPPOSEDLY RESOLVED, I WAS BACK AT THE DEALERSHIP WITHIN 2 TO 3 DAYS WITH THE SAME PROBLEM AGAIN. THE MANAGEMENT THERE STATED AND ADMITTED THAT THEY SIMPLY CAN'T FIX THE VEHICLE THEREFORE THEY ARE GOING TO GET ME OUT OF IT SO THEY EVEN HAD ME TO PICK ANOTHER VEHICLE WHICH THEY SAID WOULD FIT PERFECTLY AND SHOULD NOT AFFECT THE PAYMENT THAT I HAVE IN PLACE RIGHT NOW. I HAVE BEEN HEARING ABOUT GETTING THIS REPLACEMENT VEHICLE FOR OVER 3 MONTHS WITH NO RESULT. THE VEHICLE IS NOT SAFE WHEN DRIVING ON THE HIGHWAY AND HITTING A BUMP BECAUSE IT FEELS AS IF THE FRONT END IS GOING IN TWO DIFFERENT DIRECTIONS. MY WIFE WONT DRIVE IT, WE ARE SCARED TO PUT OUR KIDS INTO IT AND I NEED YOUR HELP RIGHT AWAY.
NHTSA complaint #10245072 — an unverified report by a vehicle owner.
at 30,000 milesMoss Point, MS
EQUIPMENT:APPLIANCE:AIR CONDITIONER
DT*: THE CONTACT STATED THE AIR CONDITIONER HAS NEVER WORKED PROPERLY SINCE PURCHASING THE VEHICLE. THE VEHICLE WAS TAKEN TO THE DEALER ON 6 OCCASIONS FOR REPAIRS. THE AIR TEMPERATURE THAT COMES FROM THE VENT IS 56 DEGREES. ACCORDING TO THE OWNERS MANUAL THE AIR TEMPERATURE SHOULD BE 42 DEGREES. THE DEALER STATED THE DOOR FLAP THAT SEPARATES THE HEATER AND AIR CONDITIONER GETS STUCK MID WAY CAUSING THE AIR TO BE TOO WARM. *AK UPDATED 04/19/06.
NHTSA complaint #10153370 — an unverified report by a vehicle owner.
at 36,199 milesShandon, CA
EQUIPMENT
I TOOK MY VEHICLE IN TO THE DEALER FOR AN OIL CHANGE AND WAS TOLD THERE IS METAL IN THE DIFFERENTIAL AND MY WARRANTY HAD EXPIRED, THE DIFFERENTIAL HAD COMPONENTS IN IT THAT CAME APART AND SHATTERED THEY HAVE TO BE REPLACED THE MECHANIC STILL HAS THE VEHICLE AND I BELIEVE I CAN GET THE OLD PARTS
NHTSA complaint #10125583 — an unverified report by a vehicle owner.
Baton Rouge, LA
EQUIPMENT
I HAD A PROBLEM WITH MY BALLJOINTS ON MY 2003 DODGE DURANGO AND THEY FIX IT. BUT THEY DIDNT FIX MY TIRE STUD . WHEN THE BALLJOINT CAME APART THE WHOLE TIRE CAME OFF AND BROKE MY STUDS AND I TOLD THEM AND THEY DIDNT FIX IT.
NHTSA complaint #10098246 — an unverified report by a vehicle owner.
at 18,306 milesJacksonville, FL
EQUIPMENT
UNRESOLVED COLLAPSING GAS TANK, GAUGE STICKS READING THREE-QUARTERS OF A TANK OF FULL, REGARDLESS OF HOW MUCH GAS IS ADDED TO THE TANK. IN ADDITION, THE DOOR LOCKS LOCK OFF AND ON INTERMITTENTLY FROM TIME TO TIME.
NHTSA complaint #10096458 — an unverified report by a vehicle owner.
Silver Strand Beach, CACrash1 injured
EQUIPMENT ADAPTIVE/MOBILITY
THE FRONT AND SIDE CURTIN AIRBAGS FAILED TO DEPLOY IN A ACCIDENT ON 8/8/04 I WAS THE PASSENGER IN A 2003 DODGE DURANGO R/T IN LOS ANGELES, CALIFORNIA AT ABOUT 6 PM. THE DRIVER DIVERTED THE CAR FROM A REAR END CULISION WITH A DISABLED OUT THAT WAS STOPPED IN THE #2 LANE 0F THE 101 EAST WHEN THE DRIVER AVOIDED HIT THE CAR. THE DURANGO WENT IN TO A CIRCUL SERVIED TO THE RIGHTT MISSING THE STOPED CAR, THEN AT A RATE OF SPEED APX. 60 TO 65 MPH OUR DURANGO COLLIDED WITH THE CENTER DIVIDER ON THE EAST BOUND 101 FREEWAY HEAD ON WITH IMPACT THAT CAUSED MAJOR FRAME DAMAGE TO THE SUV AND SENDING US IN TO ON COMMING TRAFFIC. THE SUV AT THAT POINT CAME TO STOP ON THE RIGHT SHOULDER OF THE EAST 101WITHOUT HAVING HIT ANYOTHER CARS. PON THE SUV BE TOWED INTO THE AUTO BODY SHOP, CYNTHIA COHAN AND I RELIAZED ALONG WITH THE BODY SHOP OWNER THAT THE FRONTAL AIR BAG DIDN'T DEPLOY NOR DID THE SIDE AIR BAG CURTIN.
NHTSA complaint #10096294 — an unverified report by a vehicle owner.
at 8,267 milesRoyal Center, IN
EQUIPMENT:ELECTRICAL:RADIO/TAPE DECK/CD ETC.
WHILE APPLYING BRAKES VEHICLE CONTINUED TO STALL. AS A RESULT, THE VEHICLE LOST POWER. DEALER STATED THEY WERE NOT ABLE TO DUPLICATE THE PROBLEM.*AK THE CONSUMER CAME TO A STOP TO LET ONCOMING TRAFFIC PASS. THE CONSUMER PUT FOOT ON THE ACCELERATOR AND NOTICED THE VEHICLE HAD STALLED WITH NO WARNING WHILE THE HEADLIGHTS WHERE STILL ON. ON OTHER OCCASIONS HEADLIGHTS WOULD DIM AND THEN GET BRIGHTER AS THE VEHICLE SPIT AND SPUTTERED FOR 15 SECONDS. THE CONSUMER HAD 4 CO-PILOTS INSTALLED AND WAS NOT ABLE TO HOLD THE RECORDINGS. THE VEHICLES LEFT FRONT SPEAKER WAS NOT WORKING. THE REAR HATCH LIGHT WILL NOT STAY IN BECAUSE THE RETAINER CLIPS BROKE. THE VEHICLE HAD AN OIL LEAK. THE TRANSMISSION IS NOT SHIFTING PROPERLY IN THE VEHICLE.
NHTSA complaint #10095095 — an unverified report by a vehicle owner.
Gulfport, MS
EQUIPMENT
MY COMPLAINT IS A 2003 DODGE DURANGO. LESS THAN 13,000 MILES AND BALL JOINTS, ARM CONTROLS, BRAKES, SWAY ARMS ARE GOING OUT. LAST WEEK WAS THE 2ND TIME JOINTS WERE REPLACED. I WOULD LIKE TO KNOW WHAT IS THE DEAL WITH THIS. HAVE THERE BEEN ANY OTHER COMPLAINTS. I FEEL AS THOUGH VEHICLE IS NOT SAFE TO DRIVE. ESPECIALLY WITH MY 11 YR. OLD DAUGHTER AND 2 YR. OLD SON. IN AND OUT OF DEALER SERVICE DEPT IS WEARING ME THIN.
NHTSA complaint #10075117 — an unverified report by a vehicle owner.
Dallas, GA
EQUIPMENT:APPLIANCE:AIR CONDITIONER
WHILE SITTING IN VEHICLE WITH THE ENGINE RUNNING POWER WINDOWS AND AIR CONDITIONER STOPPED WORKING. AFTER SEVERAL MINUTES, POWER TO THE AIR CONDITIONER AND WINDOWS RETURNED. DEALERSHIP WAS UNABLE TO DUPLICATE THE PROBLEM.
NHTSA complaint #10064730 — an unverified report by a vehicle owner.