My drivers side led headlight has only lasted 2 years. One bulb goes out and the whole assembly needs to be replaced. These led lights are supposed to last 5-10 years. I have both headlights with a single light out. Passenger side turn signal and drivers side running day time lights. The headlights mopar makes are not in par with the cost of 1,200 to replace the entire assembly for just one headlight
NHTSA complaint #11762445 — an unverified report by a vehicle owner.
Iron River, MI
EXTERIOR LIGHTING
Water gets in the back racetrack light on the back lift gate.
NHTSA complaint #11759167 — an unverified report by a vehicle owner.
Copperas Cove, TX
EXTERIOR LIGHTING
Front right turn signal went out after three years and I’m told I need to replace the entire light which is $1400 by itself. These led lights are supposed to last a long time.
NHTSA complaint #11729656 — an unverified report by a vehicle owner.
Kissimmee, FL
EXTERIOR LIGHTING
This is a fairly new SUV and front turn signals are out. This puts me in danger of having to turn and other drivers not aware. It is not a simple bulb fix. All have to be removed. This was confirmed by a couple of independent mechanics. Vehicle has not been inspected by manufacturer. No warning lamps or messages prior to issue.
NHTSA complaint #11721617 — an unverified report by a vehicle owner.
Rogers, MN
EXTERIOR LIGHTING
Drivers DRL failed within 3 yrs. This is LED and supposed to last 10-15 yrs. Extended bumper to bumper warranty won’t cover. It’s nearly 2k to fix. Risk is less visibility during daytime to other drivers. Is this led bulb, electrical, fuse, ballast? No one seems to know. 2 dealerships say have to replace entire headlight system for nearly 2k!!!
NHTSA complaint #11717794 — an unverified report by a vehicle owner.
Brockton, MA
EXTERIOR LIGHTING
Fuel pump stopped working prematurely and had to be replaced prior to 57k miles. Satelite/Antenna/Module failure. Headlight DRL have failed prematurely. Taillights burned out due to constant water buildup. Yes vehicle is available for inspection upon request.
NHTSA complaint #11715186 — an unverified report by a vehicle owner.
Albuquerque, NM
EXTERIOR LIGHTING
Left driver side LED turn signal strip malfunctions
NHTSA complaint #11713280 — an unverified report by a vehicle owner.
Charleroi, PA
EXTERIOR LIGHTING
daytime running light feature is out on drivers side seems to be a consistent problem is not covered under max care warranty
NHTSA complaint #11699102 — an unverified report by a vehicle owner.
Cedar City, UT
EXTERIOR LIGHTING
Running light inoperable. Dealer says replacement is only repair, not covered under warranty. Found that many other people are having the same problem within 3 years.
NHTSA complaint #11696165 — an unverified report by a vehicle owner.
Litchfield Park, AZ
EXTERIOR LIGHTING
I am submitting this complaint regarding recurring safety-related defects on my 2023 Dodge Durango RT. 1.Uconnect Failure: The Uconnect infotainment/communication box has repeatedly failed, causing loss of access to critical vehicle functions. These failures affect visibility of system warnings, navigation, and driver settings, creating distraction and limiting awareness. 2.Driver-Side Daytime Running Light (DRL) Failure: At just 40,000 miles, the driver-side DRL failed. This significantly reduces vehicle visibility to other drivers during the day, creating a safety hazard. What raises my concern further is that I have personally identified at well over 10 other Dodge Durangos in my local area experiencing the same daytime running light issue. This strongly suggests a widespread defect. Both failures directly impact vehicle safety. The Uconnect issue undermines system reliability, while the DRL defect reduces daytime visibility, increasing the risk of accidents. I request that this issue be investigated as a systemic defect requiring corrective action. Dodge owners should not have to repeatedly pay for repairs on essential safety features. Thank you for your time and attention.
NHTSA complaint #11681025 — an unverified report by a vehicle owner.
Westford, MA1 injured
EXTERIOR LIGHTING
Story: This happened to both of my children [XXX] Daughter [XXX] , [XXX] , was reaching into the back of dad’s Dodge Durango to try to get out the groceries She came out of the car, a piece of the tail light that is unnecessarily sharp & protruding , gouged her side and left her bleeding. Now she has a scar from the incident. Car info Lease start [XXX]. Colonial Dodge Hudson. 2023 Dodge Durango Citadel trim Same thing happened to my son [XXX] on [XXX] -he was [XXX] , turning [XXX] During school time, [XXX] was also reaching into dad’s trunk to try to get the groceries out and cut his arm. His arm was bleeding a lot, but I thought it was just a weird mistake. I didn’t think much of it at the time but he currently has a scar from the incident. When it happened again this summer with my daughter, I knew that there is a problem with the design of the car. Can you help? INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6)
NHTSA complaint #11654606 — an unverified report by a vehicle owner.