11 of the 558 complaints about the 2000 Dodge Grand Caravan are about the equipment — 2% of everything reported for this model year. Half of the failures with a mileage on record happened before 55,028 miles.
11
Complaints
2
Crashes
0
Fires
1
Injuries
Filed with NHTSA, in their own words.
EQUIPMENT ADAPTIVE/MOBILITY
TL* THE CONTACT OWNS A 2000 DODGE GRAND CARAVAN. THE CONTACT STATED THAT THE HORN FAILED TO OPERATE AND THE AIRBAG LIGHT ILLUMINATED SPORADICALLY. ALSO, THE CRUISE CONTROL FEATURE WAS DISABLED. THE MANUFACTURER WAS NOT MADE AWARE OF THE FAILURE. THE FAILURE MILEAGE WAS 162,721.
NHTSA complaint #10662893 — an unverified report by a vehicle owner.
EQUIPMENT:APPLIANCE:AIR CONDITIONER
AIR CONDITIONER HAS LEAKS IN SEVERAL LOCATIONS THAT RESULTED IN THE FAILURE OF THE COMPRESSOR AND DRYER. IT IS UNACCEPTABLE FOR A CLOSED SYSTEM LIKE THIS TO DEVELOP LEAKS .
NHTSA complaint #10118120 — an unverified report by a vehicle owner.
EQUIPMENT
TENSIONER ASSEMBLY REPLACED 4 TIMES WITHIN 12 MONTH PERIOD. 3 OF WITHIN 60 DAYS. AS A RESULT THE SHAFT AND PULLEY ON THE POWER STEERING WAS BENT REQUIRING REPLACEMENT. DODGE IS AWARE OF THE ISSUE AND PROVIDED A PART TO HOLD THE BELT ONTO THE TENSIONER. IT DID NOT WORK. THE BELT HAS BEEN REPLACED 6 TIMES UNDER 70K MILES. MOPAR PART WARRANTIES HAVE BEEN USED, HOWEVER, $100 DEDUCTIBLES FOR AN EXTENDED WARRANTY HAS BEEN COLLECTED 3 SEPARATE TIMES. FORTUNEATLY, TO DATE, NO INJURIES HAVE OCCURRED.
NHTSA complaint #10086908 — an unverified report by a vehicle owner.
EQUIPMENT:APPLIANCE:AIR CONDITIONER
I HAD THE BRAKES ON MY VEHICLE REPAIRED TWICE. THE FIRST TIME MY CAR HAD APPROX 40,000 MILES AND I WAS TOLD IT WAS DUE TO THE WAY I DRIVE THE CAR. NOT MORE THAN 6 MONTHS LATER THE BRAKES STARTING VIBRATING AGAIN AND I TOOK IT BACK TO BURLINGTON DODGE - WERE THEY TOLD ME, ONCE AGAIN, IT WAS DUE TO THE WAY I DROVE THE CAR AND THERE WAS NOTHING THEY COULD EXCEPT REPLACE THEM AGAIN. MY MOST RECENT PROBLEM WAS THE AIR CONDITIONING TOTALLY MALFUNCTIONED. I SAW SMOKE COME OUT OF THE DASH AND WHEN I TOOK THE CAR IN FOR REPAIR THEY TOLD ME THE ENTIRE SYSTEM HAD COMPLETELY FAILED AND I HAD TO PUT IN A NEW A/C.
NHTSA complaint #10064560 — an unverified report by a vehicle owner.
EQUIPMENT
LAST NIGHT MY TRANSMISSION BLEW UP FOR THE 2ND TIME. THE FIRST TIME THE VAN WAS A YEAR OLD. THIS TIME I AM PAST MY WARRANTY, BUT THE BRAKES LOCKED UP ON ME & 2 OF MY CHILDREN ALMOST ENDED UP IN THE POMPTON WATER FALLS. THE DEALERSHIP AND MANUFACTURER BASICALLY TOLD ME "OH WELL--YOUR ON YOUR OWN." THIS SHOULD NOT HAVE HAPPENED TWICE IN THREE YEARS.. THIS IS A DANGEROUS SITUATION AND I HOPE YOU CAN HELP PREVENT THIS FROM HAPPENING TO OTHERS... MY VAN WAS METICULOUSLY CARED FOR... THIS SHOULD NOT HAVE HAPPENED!! THANK YOU FOR ANY HELP YOU CAN GIVE ME..
NHTSA complaint #10043107 — an unverified report by a vehicle owner.
EQUIPMENT:ELECTRICAL:RADIO/TAPE DECK/CD ETC.
MY INFINITY RADIO SYSTEM STARTED LOSING ITS TIME AND WHEN I SHUT THE CAR OFF IT SHUT THE RADIO AND THE NEXT THING I KNEW THE RADIO/CD/CASSETTE PLAYER WAS DEAD WITH A CD STILL IN IT. I BROUGHT IT TO MY MECHANIC WHO SAID WITH THIS MAKE/MODEL AND YEAR VAN THIS WAS VERY COMMON FOR THE RADIO TO DIE. HE SAID THEY HAD NUMOROUS PEOPLE COMPLAIN AND HAVE TO BUY NEW RADIOS. THIS IS A 3 YR OLD VAN I SHOULD NOT HAVE TO BE REPLACING THE RADIO IN IT. OF COURSE I CANNOT EVEN GET A COMPARABLE SYSTEM WITHOUT SPENDING AT LEAST $350.00 I THINK IF THIS IS HAPPENING TO DODGE GRAND CARAVANS A LOT THEN THERE SHOULD BE A RECALL AND THE MANUFACTURER SHOULD REPLACE THE SYSTEM.
NHTSA complaint #10033479 — an unverified report by a vehicle owner.
EQUIPMENT
I HAVE BEEN HAVING A PROBLEM WITH MY TRANSMISSION LEAKING FROM THE TRANSMISSION COOLANT HOSE. VEHICLE WAS STILL UNDER WARRANTY, TOOK TO DODGE DEALER AND THEY REPLACED HOSES AND CLAMPS, 1 MONTH LATER LEAKING AGAIN AND THEY STATED THAT IT WAS PROBABLY A BAD PART. THEY REPLACED THEM AGAIN. 1 YEAR LATER PROBLEM RETURNS AND NOW THEY WANT TO CHARGE ME TO REPLACE THE HOSES, THE REASON THIS HAPPENED ACCORDING TO THEM WAS THE HOSE CLAMPS THEY USED. NOW THEY HAVE CHANGED THE CLAMPS, THIS SHOULD NOT BE MY RESPONSIBILITY TO PAY FOR SINCE THEY ARE CHANGING A MANUFACTURER'S PART. THIS SHOULD BE A RECALL.
NHTSA complaint #10010479 — an unverified report by a vehicle owner.
EQUIPMENT ADAPTIVE/MOBILITY
CONSUMER WAS INVOLVED IN A COLLISION WHILE OPERATING A MODIFIED VEHICLE FOR THE DISABLED, THE ACCELERATOR HAND LEVER BECAME STUCK.*AK.
NHTSA complaint #8002030 — an unverified report by a vehicle owner.
EQUIPMENT ADAPTIVE/MOBILITY
THE CONSUMER WAS INVOLVED IN A COLLISION WHILE OPERATING A MODIFIED VEHICLE FOR THE DISABLED. THE CONSUMER STATED THE HAND BRAKE LEVER FAILED TO STOP THE VEHICLE WHEN APPLIED. PLEASE PROVIDE FURTHER DETAILS.*AK *PH
NHTSA complaint #8002038 — an unverified report by a vehicle owner.
EQUIPMENT:APPLIANCE:AIR CONDITIONER
WHEN DRIVING AIR CONDITIONER OPERATES POORLY.
NHTSA complaint #897461 — an unverified report by a vehicle owner.
EQUIPMENT:MECHANICAL:CARRIER/RACK
CONSUMER HAS WIND TURBULANT NOISE INSIDE OF VEHICLE WHEN WINDOWS ARE UP. TURBULANCE IS SO HIGH WHERE PASSENGERS HAVE TO TALK LOUD, AND RADIO HAS TO HAVE A HIGH VOLUME TO HEAR. VEHICLE IS IN ARBITRATION.*AK CONSUMER STATES THE NOISE IS ALSO HEARD IN THE REAR, DEALER STATES THEY WILL TRY TO REMEDY THE PROBLEM BY ADJUSTING THE LUGGAGE BARS ON LUGGAGE RACK. *SLC
NHTSA complaint #894157 — an unverified report by a vehicle owner.