2009 Dodge Journey AWD brake problems

SERVICE BRAKES

TAKARA RECALL: WHEN LEAVING WORK I STARTED MY CAR AND BEGAN TO BACK OUT OF THE PARKING LOT WHEN I WENT TO PUSH ON MY BRAKES TO STOP MY CAR MY BRAKE PEDAL WENT ALL THE WAY TO THE FLOOR AS IF I HAD NOTHING BUT AIR. I CALLED AND HAD THE CAR TOWED TO A LOCAL SHOP 4 DIFFERENT MASTER CYLINDERS PUT ON THE CAR TWO NEW CALIPERS ON THE DRIVER SIDE FRONT AND BACK REPLACED ALONG WITH A NEW ABS MODULE AND BRAKE LINE HOSE ON THE FRONT LEFT SIDE 2500.00 LATER AND I STILL HAVE NO FRONT LEFT BRAKES!!!! COMPLETE NIGHTMARE AND IT IS COMPLETELY UNSAFE NOT ONE PERSON CAN FIGURE OUT WHAT THE PROBLEM IS OH I SHALL ADD WE ALSO REPLACED THE BRAKE PADS!

NHTSA complaint #11208903 — an unverified report by a vehicle owner.

SERVICE BRAKES

MULTIPLE ELECTRICAL SYSTEMS MALFUNCTION FROM INTERIOR LIGHTS AIR CONDITIONER BLEND DOOR HEADLIGHT INDICATOR SWITCH AND WINDOW SWITCH. CAR HAS HAD SEVERAL CALIPERS FAIL WITHIN OWNING THE USED CAR IN LESS THEN 2 YEARS. LOSS OF POWER WHILE DRIVING. FUEL INDICATOR MALFUNCTIONS. ALL ELECTRICAL ISSUES STARTED AT THE SAME TIME. RADIO AND INTERIOR SCREEN MALFUNCTION. I AM SCARED TO DRIVE THIS CAR. THE KEY FOR WILL SET OFF ALARM WHEN HITTING UNLOCK.

NHTSA complaint #11129720 — an unverified report by a vehicle owner.

SERVICE BRAKES

I HAD TO HAVE TRANSMISSION REPLACED WHICH I FILED A COMPLAINT ALREADY AND SINCE THAT THE ESP , ALL WHEEL DRIVE, SKIDDING AND ANOTHER LIGHT KEEPS COMING ON AND OFF AND MY BRAKES ONLY WORK HALF THE TIME AND NOW MY DRIVER WINDOW WONT GO UP OR DOWN OR MIRROR WORK AND TODAY MY CAR WONT START. MY HUSBAND CHECKED FUSES THEY ARE GOOD BUT HAVE NO POWER TO OVER HALF OF THEM. I CALLED TATE DODGE THEY WANT ANOTHER 1102.00 JUST FOR ME TO BUT THE TIPM PART AND DO THE WORK MYSELF. I CANT BREAK A FUSE BOX AND DO NOT FEEL THIS IS FAIR AND UNLESS I REPLACE THEN MY CAR DONT WORK NOW.

NHTSA complaint #11010696 — an unverified report by a vehicle owner.

SERVICE BRAKES

TAKATA RECALL - WAS DRIVING DOWN THE ROAD AT 40 MPH. CAR BEGAN TO IDLE HIGH, PULLED OVER TO SHOULDER AND TURNED OFF THE CAR. OPENED THE HOOD, SMELLED BURNING ELECTRICAL SMELL. CLOSED THE HOOD, TRIED TO START THE CAR. NO START, LIGHTS ON BUT WOULD NOT START. TRIED TO PUT IT IN NEUTRAL, STILL NO START. VEHICLE WAS TOWED 15 MILES TO MY APARTMENT COMPLEX.

NHTSA complaint #10936801 — an unverified report by a vehicle owner.

SERVICE BRAKES

ELECTRICAL SYSTEMS DON'T WORK ALL THE TIME SUCH AS RADIO. BURNING SMELL. SEAT BELT STOPPED WORKING LAST YEAR HAD TO REPLACE ENTIRE UNIT. PTO WENT OUT 8 MONTHS AFTER 6 MONTHS PURCHASE.

NHTSA complaint #10884946 — an unverified report by a vehicle owner.

SERVICE BRAKES

LOSES POWER WILL IDLE AND ALSO DRIVING. DOES NOT ALWAYS START- REQUIRES CAR TO BE SHIFTED IN AND OUT OF PARK BEFORE STARTING. DASH LIGHTS DIM WHEN WIPES ARE ENGAGED OR CHANGES AS WELL AS WHEN TURN SIGNAL USED. RECALL NO ABLE TO BE DONE DUE TO "PARTS NOT COMING IN" AT DEALERSHIP. RAPID TIRE WEAR AND ALLIGNMENT ISSUES.SPARE TIRE IS A TEMP DOUGHNUT AND CAN NOT BE USED ON AWD CARS,

NHTSA complaint #10821076 — an unverified report by a vehicle owner.

SERVICE BRAKES

TIRES WORE DOWN AT AN ALARMING RATE AT JUST UNDER 100 MILES AND BRAKE PADS ALSO. DOESN'T START AT SOME TIMES..JUST A CLICK...TURNS OFF FOR NO REASON...WHEN IN PARK IT ACTS LIKE IT WANTS TO MOVE FORWARD ...CANNOT KEEP AN ALIGNMENT

NHTSA complaint #10790218 — an unverified report by a vehicle owner.

SERVICE BRAKES

BRAKE PROBLEM THE ROTOR GETTING VERY HOT.

NHTSA complaint #10714774 — an unverified report by a vehicle owner.

SERVICE BRAKES

WITHIN MONTHS OF PURCHASE HAD TO REPLACE BRAKES, ROTORS & CALIPERS IN ADDITION TO WHEELS.

NHTSA complaint #10610361 — an unverified report by a vehicle owner.

SERVICE BRAKES

FOR A WHILE NOW, RANDOMLY MY JOURNEY WILL GET STUCK IN 2ND OR 3RD GEAR AFTER TAKING OFF. I WILL HAVE TO STOP, PUT IT IN PARK, SHUT OFF THE ENGINE AND RESTART IT FOR IT TO RESET ITSELF. THE STEERING WHEEL SHAKES WHEN APPLYING THE BRAKES, BUT I'VE HAVE A COMPLETE NEW SET OF BRAKES PUT ON IT, ROTORS AND NEW CALIPERS IN THE FRONT. THE BRAKES ALSO MAKE A KNOCKING SOUND. I ALSO GOT A COMPLETE SET OF TIRES AND THEY SEEM TO BE WEARING QUICKER THAN NORMAL. I HAVE HAD 3 DIFFERENT SHOPS LOOK AT THE BREAKS FOR A DIAGNOSES AND ALL OF THEM SAY THAT THE RIGHT PARTS ON IT AND THEY DON'T SEE AND REASON FOR THE NOISES.

NHTSA complaint #10593079 — an unverified report by a vehicle owner.

SERVICE BRAKES

MY HUSBAND AND I BOTH FELT SOMETHING WAS WRONG WITH THE BRAKES ALMOST IMMEDIATELY AFTER PURCHASING THE VEHICLE. WE BOTH WENT INTO THE DEALERSHIP AND ASKED WHY IT WAS SHAKING WHILE BRAKING, THE DEALERSHIP SAID NOT TO WORRY IT JUST WAS THE ABS. NOW WE LEARN WE NEED NEW BRAKES AND THAT DODGE IS/WAS REPLACING BRAKES- 36000 MILES OR 3 YEARS. WOULD HAVE BEEN NICE TO KNOW THAT YEARS AGO.

NHTSA complaint #10586159 — an unverified report by a vehicle owner.

SERVICE BRAKES

I PURCHASED A 2009 DODGE JOURNEY IN SEPTEMBER 2013, SHORTLY AFTER LEAVING DEALER SHIP I NOTICED THE STEERING WHEEL SHOOK WHEN I APPLIED THE BRAKE. THERE WERE OTHER THINGS WE WERE TAKING CARE OF WITH THE DEALERSHIP AND AT THE TIME THIS WAS NOT OF PRIORITY, FAST FORWARD ROUGHLY 2-3 WEEKS THE SHAKING GOT WORSE AND WORSE AND THE DRIVING OF THE VEHICLE BECAME UNCONTROLLABLE, APPLYING THE BRAKE BECAME DANGEROUS AND IT BECAME OBVIOUS THAT IT WOULD SOON LEAD TO CATASTROPHIC RESULTS. WE RETURNED TO THE DEALERSHIP TO WHICH WE LEFT THE VEHICLE AND RETURNED HOURS LATER, THEY SAID THEY HAD TO CHANGE THE BRAKES AND ROTORS AND IT WAS A HEARD OF PROBLEM WITH THAT VEHICLE, THEY SAID IT WAS FREE OF CHARGE THAT TIME SINCE IT WAS LESS THEN A MONTH OF PURCHASE BUT IF IT OCCURRED AGAIN WE WOULD HAVE TO COVER ALL CHARGES, FAST FORWARD 4 MONTHS AND THE SHAKING STARTED AGAIN WHEN APPLYING THE BRAKE. IT IS BECOMING UNSAFE ESPECIALLY IF YOU ARE TRAVELING AT HIGH SPEEDS (INTERSTATE, ETC) IT IS BECOMING UNRELIABLE AS TO WHAT IT WILL DO, I HAVE TWO SMALL CHILDREN TO CARE FOR AND THE RISK THE VEHICLE CONTINUES TO PUT US THROUGH IS RIDICULOUS. UPON INTERNET SEARCHES I LEARNED THIS IS A FREQUENT PROBLEM AND A VERY WELL KNOWN BY DODGE PROBLEM WITH 2009 AND 2010 DODGE JOURNEYS YET NOTHING HAS BEEN DONE TO PERMANENTLY FIX THE PROBLEM I CAN'T AFFORD TO CHANGE THE BRAKES AND ROTORS EVERY FEW MONTHS JUST SO I CAN SIMPLY CONTROL MY STEERING WHEEL/VEHICLE, THIS PROBLEM WILL INEVITABLY CAUSE A CAR CRASH IF NOT WITH MY DODGE JOURNEY THEN WITH ANOTHER, LIVES ARE BEING PUT AT RISK AND SOMETHING NEEDS TO BE DONE. I WILL BE CONTACTING MY DEALERSHIP SOON TO SET UP A DATE TO CHANGE MY BRAKES AND ROTORS AGAIN, BUT AT THIS TIME I DO NOT HAVE THE MONEY TO DO SO, SO I BARE DOWN AND PRAY TO GOD EVERYTIME I MUST APPLY MY BRAKE HOPING IT DOESN'T GET WORSE TO THE POINT I CAN NO LONGER CONTROL IT.

NHTSA complaint #10578470 — an unverified report by a vehicle owner.

SERVICE BRAKES

I WAS DRIVING AND THE LOW TIRE PRESSURE INDICATOR CAME ON. I PULLED OVER TO A PARKING LOT AND PROCEEDED TO ADD AIR TO THE TIRE USING AN AIR PUMP. AFTER FILLING THE TIRE WITH AIR AND ATTEMPTING TO DISLODGE THE AIR PUMP HOSE. THE END OF THE TIRE STEM BROKE OFF INSIDE OF THE TIRE PRESSURE GAUGE CAUSING THE TIRE TO DEFLATE COMPLETELY. I NOTICED THAT THE TIRE STEM LOOKED CORRODED, AND I IMMEDIATELY GOOGLED THE PROBLEM WITH THIS TIRE STEM AND LEARNED THAT THERE ARE NUMEROUS COMPLAINTS WHERE THE TIRE STEMS ON THE VEHICLE CORRODE (WHICH MINE DID EXACTLY) AND THEN BREAK OFF WHILE MOST ARE DRIVING. IN ADDITION TO THIS PROBLEM THE VEHICLE ANTIFREEZE RESERVOIR'S CRACK CAUSING THE ANTIFREEZE TO LEAK OUT ON A CONSTANT BASIS. THIS TOO IS A ITEM WHICH SHOULD HAVE BEEN RECALLED LONG AGO. THANK YOU SO MUCH FOR YOUR TIME AND CONSIDERATION INTO THESE REPORTED BY UN-NOTED DEFECTS IN THIS VEHICLE.

NHTSA complaint #10551972 — an unverified report by a vehicle owner.

SERVICE BRAKES

NEEDED NEW BRAKE PADS AND ROTORS AT THIS LOW MILEAGE(13,687). FRONT BRAKES AND ROTORS REPLACED AGAIN AS WELL AS REAR ROTORS AND BRAKES AT 19,765 MILES. FRONT BRAKES AND ROTORS REPLACED AGAIN AND REAR BRAKES AND ROTORS RESURFACED AT 34,745 MILES. REAR BRAKES AND ROTORS REPLACED AGAIN AT 59,951 MILES. FRONT BRAKES AND ROTORS REPLACED AGAIN AT 67500 MILES. FRONT BRAKE PADS, ROTORS AND CALIPERS, AND HOSES ALL REPLACED AT 72,773 MILES. FEEL THIS IS A DEFINITE SAFETY CONCERN.

NHTSA complaint #10547995 — an unverified report by a vehicle owner.

SERVICE BRAKES

BOUGHT THIS CAR BRAND NEW OFF SHOW ROOM FLOOR IN FEB OF 2009 AND ONLY OWNER....FIRST 6 MONTHS OF OWNING IT STARTED WITH SERPENTINE BELT, HEAT SHIELD, GEAR BOX, AC COOLANT, ELECTRICAL , TRANSMISSION (4 TIMES) BRAKES AND ROTORS (5 TIMES), BATTERY ISSUES AND NOT TO MENTION TIRE REPLACEMENT ALL BEFORE 50K MILES. WITH THIS BEING SAID YOU WOULD THINK I HAVE BUILT A NEW CAR BY NOW. YES L EVEN PURCHASED EXTENDED WARRANTY BUT STILL PAY OUT OF POCKET CAUSE GUESS WHAT "EVERYTHING IS NOT COVERED" ITS A LEMON AND I AM SCARED FOR ME AND MY DAUGHTER TO DRIVE IT!!! EVERY MONTH ITS SOMETHING NEW THAT I HAVE TO FIX AND REPLACE, CAN NO LONGER AFFORD IT. I WAS PROUD TO BE ABLE TO PURCHASE A NEW CAR WITH ALL THE BELLS AND WHISTLES I WANTED, BUT HECK I CANT AFFORD IT. THE MAINTENANCE COST HAS WIPED OUT ANY SAVINGS I TRIED TO HAVE. I WILL HAVE TO TRY AND TRADE IT IN, HOWEVER I KNOW I AM NOT GOING TO GET WHAT I STILL OWE AND ITS SAD I WILL STILL BE PAYING FOR THIS PIECE OF CRAP. REALLY SAD WHEN YOU CONTACT CHRYSLER TO MAKE THEM AWARE OF ALL THE ISSUES AND PROBLEMS THEY DON'T EVEN APOLOGIZE FOR PRODUCING SUCH POOR WORK. GUESS IT WILL TAKE MANY MORE FAMILIES TO GO BANKRUPT OR PEOPLE GETTING HURT FOR THEM TO DO SOMETHING ABOUT THIS CAR!!

NHTSA complaint #10537320 — an unverified report by a vehicle owner.

SERVICE BRAKES

AFTER 45 MINUTES OF COMBINED IN-TOWN AND HIGHWAY DRIVING (APPROX. 16 MILES TOTAL) DURING RUSH HOUR CAR BEGAN TO SMELL HOT. WHEN STOPPED VISIBLE SMOKE FROM RIGHT FRONT WHEEL WELL. CAR PULLING TO THE RIGHT AND SLIGHT VIBRATION IN STEERING WHEEL. AFTER INSPECTION IT WAS DISCOVERED THE CALIPER WAS LOCKED-UP. REPLACED FRONT RIGHT BRAKE PAD AND CALIPER. ALL 4 ROTORS WERE TURNED 01/2013.

NHTSA complaint #10509268 — an unverified report by a vehicle owner.

SERVICE BRAKES

DEALER SAID FRONT BRAKES NEEDED REPLACED DUE TO WEAR ON 3-15-12. I HAD THE WORK DONE. THEREAFTER A LOUD CHATTER NOISE COMES WHEN BRAKES ARE LIGHTLY APPLIED, SUCH AS SLOWING FOR A RED LIGHT, APPROACHING A STOP SIGN, PULLING INTO DRIVEWAY GARAGE, ETC. THE LONGER THE DISTANCE DRIVEN, THE LOUDER THE NOISE GETS. TODAY (4-3-13) I HAVE RETURNED THE CAR TO THE DEALER FOR THE 6TH TIME FOR THE SAME ISSUE. THE PROBLEM HAS NEVER BEEN RESOLVED. I MUST DRIVE FROM FLORIDA TO OHIO ON MAY 4TH, 2013, AND AM QUITE CONCERNED ABOUT THE POSSIBILITY OF BRAKE FAILURE ON SUCH A LONG DISTANCE. I AM A 68 YEAR WIDOW ON A FIXED INCOME. THIS HAS BEEN A NIGHTMARE SITUATION FOR ME.

NHTSA complaint #10505531 — an unverified report by a vehicle owner.

SERVICE BRAKES, HYDRAULIC

CAR WON'T START AT RANDOM INTERVALS. WILL NOT MAKE ANY NOISE, JUST A CLICK. STARTED ROUGHLY A YEAR AGO, AFTER A FEW MINUTES IT WOULD START AGAIN. NOW I WAIT MORE THAN A HALF HOUR. NEVER SURE IF IT WILL START. THIS CAR IS STRANDING ME. IT HAS A LIST OF PROBLEMS SUCH AS BAD BRAKES THAT HAVE BEEN FIXED MULTIPLE TIMES AND OTHER ELECTRICAL ISSUES.

NHTSA complaint #10484897 — an unverified report by a vehicle owner.

SERVICE BRAKES

THE BRAKES/ROTORS GOING OUT FASTER THAN THEY SHOULD. CANT REALLY EVEN GET 3000 MILES OUT OF THEM.

NHTSA complaint #10476623 — an unverified report by a vehicle owner.

SERVICE BRAKES

I HAVE HAD OUR DODGE JOURNEY AWD SINCE FEB 2009; TO DATE WE HAVE HAD TO REPLACE ROTATERS AND BRAKES THREE TIMES ALONG WITH TWO SETS OF TIRES. I AM GETTING READY TO BE FORCED TO REPLACE THEM AGAIN (4TH TIME) AS WELL AS THE TIRES. I BOUGHT THE DODGE BECAUSE I THOUGHT IT WAS A GOOD SAFE/LOW MAINTENANCE CAR. I WILL NEVER PURCHASE ANOTHER DODGE IF I SURVIVE THIS ONE! DODGE DOESN'T CARE AND ADVISES THAT IT IS "NORMAL" WEAR! THIS CAR NEEDS TO BE RECALLED BEFORE SOME ONE IS HURT!

NHTSA complaint #10455804 — an unverified report by a vehicle owner.

SERVICE BRAKES, HYDRAULIC

I HAVE AN 09 JOURNEY AWD SXT AND HAVE HAD TROUBLE WITH BRAKES INTERIOR PLASTIC PARTS BREAKING OIL LEAKS ENGIN NOT STARTING . BRAKE ROTORS AND PADS ON FRONT REPLACED THREE TIMES WINDSHIELD WIPERS REPLACED TWICE CAN'T BUY REAR WIPER SO HAD TO MAKE ONE. HAVE HAD IT IN SHOP FOR WINDOWS AND DOORLOCKS NOT WORKING RIGHT AND STILL DON'T.TIRES WORN OUT AT AROUND 30,000 MILES AND COST 1,500 TO REPLACE. AM NOW HAVING PROBLEM WITH RADIO . I HAVE HAD MY CAR TO THE DEALER MULTIPLE TIMES AND STILL HAVE ALL THE SAME PROBLEMS. I BOUGHT THIS CAR NEW IN JULY 09 IT NOW HAS 34,487 MILES ON IT SOON MY WARRANTY WILL RUN OUT . THIS HAS BEEN THE WORST VEHICLE I HAVE EVER OWNED IT IS A '' LEMON. ''

NHTSA complaint #10454519 — an unverified report by a vehicle owner.

SERVICE BRAKES, HYDRAULIC

APPROXIMATELY EVERY 15-20K MILES, THE BRAKE SYSTEM AND TIRES WEAR COMPLETELY, REQUIRING FULL REPLACEMENT. CHRYSLER/DODGE IS AWARE, BUT CHOOSES TO OFFER ONLY MINOR ASSISTANCE, AND PITHY EXCUSES, EVEN GOING SO FAR AS TO BLAME IT ON "WOMEN DRIVERS".

NHTSA complaint #10453794 — an unverified report by a vehicle owner.

SERVICE BRAKES, HYDRAULIC

I BOUGHT MY CAR USED IN FEBRUARY 2011 WITH 26000 MILES ON IT. SINCE THEN, I HAVE PUT 10,000 MILES ON IT AND HAVE HAD TO REPLACE THE FRONT AND REAR BRAKE PADS AND ROTORS TWICE. THE BRAKES WEAR PREMATURELY AND MAKE A LOUD GRINDING NOISE THAT YOU CAN FEEL IN THE BRAKE PEDAL. THE DEALERSHIP NEEDS TO RECALL THE FAULTY BRAKE SYSTEM ON THESE VEHICLES. I CAN'T CONTINUE TO PAY $600+ EVERY 6 MONTHS ON BRAKES. THIS IS RIDICULOUS!

NHTSA complaint #10446816 — an unverified report by a vehicle owner.

SERVICE BRAKES, HYDRAULIC

ROTORS WARPED. HAD TO REPLACE FRONT ROTORS AND PADS ON 1/26/10 - 21,624 MILES, 8/6/11 - 29,723 MILES, 8/16/11 - 45,561 MILES. REPLACED REAR ROTORS AND PADS 2/23/11 - 38,529 MILES. VEHICLE WOULD SHAKE AND SHIMMY DUE TO WARPED ROTORS. RESULTED IN PREMATURE WEAR AND REPLACEMENT OF TIRES AT 38,529 MILES. OUT-OF-POCKET COSTS TO ME: $739.13 FOR ROTORS AND PADS, $910.30 FOR TIRES. LAST SET OF REPLACEMENT ROTORS, ORDERED ON INTERNET, CAME WITH LIFETIME WARRANTY AGAINST WARPING AND CRACKING. WHY CAN'T DODGE/CHRYSLER CORP. COME UP WITH RELIABLE BRAKE COMPONENTS AND PROPERLY ENGINEERED BRAKING SYSTEM FOR A VEHICLE OF THIS WEIGHT?

NHTSA complaint #10439221 — an unverified report by a vehicle owner.

SERVICE BRAKES, HYDRAULIC

FRONT BRAKES HAVE BEEN REPLACED TWICE SO FAR. TOLD BY DEALER THEY WERE REPLACED AT 19000 WITH ORIGINAL TYPE THAT HAD PROBLEMS BECAUSE THEY WERE TOLD TO. HAD THOSE REPLACED AT 29000 WHEN STEERING BECAME WOBBLY AS BRAKES APPLIED. ASKED IF I WAS GETTING 10000 MILE BRAKES AGAIN AND WAS TOLD THEY PUT ON WHAT THEY ARE TOLD BY MANUFACTURER.

NHTSA complaint #10437330 — an unverified report by a vehicle owner.

SERVICE BRAKES, HYDRAULIC

PURCHASED VEHICLE (DEALER DEMO) IN MARCH 2010 WITH 4,000 MILES ON IT. CAME WITH ALL (FULL) WARRANTIES. HAS KNOWN BRAKE ISSUES WITH PADS PREMATURELY WARPING. FIRST SERVICE WAS 11/5/10 AT 19,600 MILES FRONT BRAKES REDONE PAID $50 UNDER WARRANTY. SECOND SERVICE ONE WEEK LATER 11/12/10 REAR BRAKES REDONE AT 20,107 MILES. ON JULY 2, 2011 AT 35,455 MILES REPLACED FRONT BRAKES/PADS AGAIN PAID $155.00 HAD BRAKES CHECKED AGAIN ON 10/1/11 AND 8MM OF MATERIAL REMAINING ON FRONT AND 7MM OF MATERIAL ON REAR. ON 11/1/11 NOTICED WARPING ON FRONT (POSSIBLE BACK TOO) AND DECIDED TO FILE THIS CLAIM BEFORE HAVING THEM REDONE AGAIN. OBVIOUSLY THEY CANNOT KEEP THE PADS FROM WARPING SO I WILL BE BACK MULTIPLE TIMES EACH YEAR TO PREVENT FURTHER DAMAGE TO ROTORS ETC. I WILL NOT KEEP PAYING FOR THIS SERVICE IT NEEDS TO BE COVERED UNDER WARRANTY AND ZERO DOLLARS TO ME. PLAN TO BRING IT IN ON 11/25 OR 11/26/11.

NHTSA complaint #10436878 — an unverified report by a vehicle owner.

SERVICE BRAKES, HYDRAULIC

I REPLACED FRONT BRAKE PADS AND ROTORS EVERY 10000 MILES FOR THIS CAR. DEALER SAYS "IT'S NORMAL" !!!

NHTSA complaint #10429006 — an unverified report by a vehicle owner.

SERVICE BRAKES, HYDRAULIC

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

NHTSA complaint #10425148 — an unverified report by a vehicle owner.

SERVICE BRAKES, HYDRAULIC

I PURCHASED A 2009 DODGE JOURNEY IN FEB OF 09. IT IS NOW MAY 2011 AND HAVE HAD TO HAVE ROTORS RESURFACED AT 8,000 MILES. HAVE REPLACED THE FRONT BRAKE PADS 3 TIMES AND THE BACK ONE TWICE. AND NOW I NEED TO REPLACE THE FRONT ROTORS. I HAVE BEEN THRU 2 SET OF TIRES. CURRENTLY THE CAR IGNITION IS HAVING PROBLEMS. IT JUST DOESNT WANT TO START AT TIMES. I HAVE 4 CHILDREN AND THIS IS MY ONLY CAR. AT THE ONE YEAR MARK IT STARTED RUNNING HOT AND CONTINUES TO DO SO PERIODICALLY. IT ALSO KEEPS LOOSING OIL. ALSO THE RADIO WILL BE PLAYING AND IT WILL JUST GO TO A BLACK SCREEN. THIS CAR HAS BEEN NOTHING BUT PROBLEMS AND IS GETTING EXPENSIVE TO REPAIR. IT IS DUE TO GO IN FOR SERVICE FOR THE IGNITION AND THE RECALL ON THE DOOR WIRING ON WED. I WOULD NEVER BUY A DODGE AGAIN!!! CANT WAIT TO GET RID OF THIS CAR.

NHTSA complaint #10419212 — an unverified report by a vehicle owner.

SERVICE BRAKES, HYDRAULIC

BRAKE, ROTORS, TIRES AND POWER TRANSFER UNIT REPLACE ONLY AT ONE YEAR OF OWNERSHIP. THIS IS THE SECOND YEAR AND I HAVE TO DO IT ALL OVER AGAIN. REPAIR COST OFF THE ROOF AND CONTINUE TO BUILD UP. I DON'T FELL SAFE DRIVING IT BECAUSE OF THE FAST RATE THIS VITAL PARTS CONSUME. DEALER CONTINUES TO TELL ME THAT THE REPAIR COST IS NOT INCLUDED IN MY WARRANTY AGREEMENT BUT I BELIEVE MANUFACTURER HAS TO BE RESPONSIBLE FOR THE COMPONENTS USE TO ASSEMBLE THE VEHICLE.

NHTSA complaint #10418285 — an unverified report by a vehicle owner.