FaultScore

2009 Dodge Journey AWD other reported problems

13 of the 247 complaints about the 2009 Dodge Journey AWD are about the other systems — 5% of everything reported for this model year. Half of the failures with a mileage on record happened before 99,400 miles.

A

13

Complaints

0

Crashes

0

Fires

0

Injuries

Exactly what failed

Unknown OR Other 13 100.0%

What owners said

Filed with NHTSA, in their own words.

at 48,000 miles Milton, DE

UNKNOWN OR OTHER

HORN HAS STARTED HONKING INTERMITTENTLY, USUALLY WHILE STATIONARY AND USUALLY IN THE MIDDLE OF THE NIGHT (THIS STARTED MID JUNE OF 2018). LAST NIGHT, STARTING AT 12:30AM, THE HORN HAS SOUNDED AT LEAST ONCE OR SEVERAL TIMES EVERY HOUR. CHANGING BATTERY IN REPLACEMENT KEY FOB HAS DONE NOTHING. (KEY FOB WAS RECALLED AND REPLACED SEVERAL YEARS AGO). CAN'T GET AN APPOINTMENT WITH A LOCAL DODGE DEALERSHIP FOR A WEEK SO HAVE NO IDEA WHY THIS IS HAPPENING.

NHTSA complaint #11112889 — an unverified report by a vehicle owner.

at 99,000 miles Cobbtown, GA

UNKNOWN OR OTHER

WHEN THE VEHICLE IS IN MOTION, THE HORN BLOWS LIKE YOU ARE HOLDING THE HORRN DOWN. THIS HAS HAPPENED SEVERAL TIMES N TRAFFIC ON THE HIGHWAY. IT ALSO HAS HAPPENED WHEN THE VEHICLE WAS STATIONARY IN THE MIDDLE OF THE NIGHT. WHILE WE WERE SLEEPING. WE THOUGHT SOMEONE WAS STEALING IT. AT LEAST 4 TIMES IT WENT OFF. TOOK THE VEHICLE TO THE DEALERSHIP IN OCT. 2017 THEY TOOK OUT THE HORN FUSES. BECAUSE IT BLOWED ALL NIGHT AND IT KILLED THE BATTERY. THEY CALLED IT THE GHOST HORN. SO I'M DRIVING AROUND NOW IN THIS VEHICLE WITHOUT A HORN.

NHTSA complaint #11110992 — an unverified report by a vehicle owner.

at 130,000 miles Chicago, IL

UNKNOWN OR OTHER

THE VEHICLE OCCASIONALLY WILL NOT START, SOMETIMES IF YOU TURN THE KEY AND PUT IT IN NEUTRAL IT MAY START BUT NOT ANLWAYS. BATTERY AND STARTER ARE NEW. ALL ELECTRICAL IS GOOD. THE ISSUE IS AN UNRESOLVED PROBLEMS AND I HAVE SEEN SEVERAL FORUMS WITH THIS COMPLAINT ON THE DODGE JOURNEY. NO MECHANIC CAN PINPOINT WHAT CAUSES THIS. I'VE BEEN STUCK SEVERAL TIMES FOR HOURS DUE TO THE VEHICLE NOT STARTING. IT MAY BE SOME SECURITY GLITCH OR SOMETHING. DODGE NEEDS TO RECALL THIS AND GET IT FIXED.

NHTSA complaint #11076023 — an unverified report by a vehicle owner.

Denver, CO

UNKNOWN OR OTHER

MY 2009 DODGE JOURNEY AWD SXT LOCKING MECHANISM STOPPED WORKING. IT WORKED ALL DAY THEN ALL THE SUDDEN THE KEY FOBS STOPPED WORKING. IT WILL TURN THE ALARM ON AND OFF BUT WILL NOT LOCK AND UNLOCK MY DOORS. THE DRIVER AND PASSENGER SIDE LOCKS WON'T WORK EITHER. I CAN NOT USE MY HATCH BECAUSE IT WILL NOT UNLOCK. I NOW HAVE TO MANUALLY LOCK MY DOORS FROM THE INSIDE AND LEAN MY SEAT BACK AND CRAWL TO THE BACK TO UNLOCK MY BACK DOORS. I USE THE MANUAL DOOR KEY TO GET IN MY CAR NOW. ALL ELECTRICAL BUTTONS ON MY DRIVER SIDE DOOR WILL NOT WORK. I CAN NOT CONTROL MY LOCKS, WINDOWS OR SIDE MIRRORS. ON TOP OF THAT MY CAR WILL NOT START ALL THE TIME ONLY WHEN IT CHOOSES TO. I HAVE ALREADY REPLACED THE BATTERY TWICE SINCE I'VE OWNED THE VEHICLE. ALSO HAD KEY FOBS REPLACED LAST YEAR. I HOPE SOMEONE CAN HELP WITH THESE ISSUES. IT IS BEYOND FRUSTRATING THAT THERE ARE SO MANY ISSUES WITH THIS MODEL.

NHTSA complaint #11057708 — an unverified report by a vehicle owner.

at 155,000 miles Webster, MA

UNKNOWN OR OTHER

I BOUGHT 9/2015 HAS HAD 3 TRANSFER CASES AT 3,000.00 EACH AND NOW NEEDS ANOTHER, CRACKED AND LEAKING AND NEED SEALS AND A PART. . AT THIS POINT IT NOW NEEDS THE INTERMEDIATE SHAFT THAT GOES INTO THE TRANSFER CASE AND IS NOT AVAILABLE ANYWHERE IN THE UNITED STATES, ACCORDING TO DODGE. I HAVE A LOAN ON THIS VEHICLE AND UNABLE TO DRIVE SINCE SEPT 20TH, 2017. I WROTE TO THE ATTORNEY GENERAL IN MASSACHUSETTS. RECEIVED A LETTER ON OCT 12, 2017 FROM THEM , TELLING ME TO CONTACT YOUR DEPT RIGHT AWAY. I DRIVE MY VEHICLE ON CITY STREETS. I SAW LEAKING WHILE I WAS IN PARKING LOT AT WORK ON SEPT 15,2017 . I BROUGHT BACK TO AAMCO ON SEPT 16,2017 . BROUGHT IT TO AAMCO IN TURN THEY CALLED DODGE BECAUSE THIS WOULD BE NUMBER 4 TRANSFER CASE. I WAS TOLD, I HAD TO BRING TO A DODGE DEALERSHIP, WHICH I DID. AAMCO PUT IN 3 TRANSFER CASES. HARR DODGE IN WORCESTER, MA DIAGNOSED MY VEHICLE ON SEPT 20, 2017 AND THAT IS WHEN I FOUND OUT WHAT IT NEEDS. WITH NO PART AVAILABLE IN THE ENTIRE UNITED STATES. THEY NEED TO RECALL THIS CAR NOW, NOT YEARS FROM NOW . THIS IS A DANGEROUS SITUATION IT IS PART OF THE DRIVESHAFT CONNECTION. THERE HAVE BEEN COMPLAINTS SINCE 2013 ABOUT THESE TRANSFER CASES LEAKING, CRACKED , SEALS LEAKING DRIVESHAFT PROBLEMS. I DON'T UNDERSTAND WHY IT IS TAKING SO LONG FOR SOMEONE TO DO SOMETHING ABOUT THIS. I WANT CHRSYSLER DODGE TO RECALL THIS VEHICLE AND PURCHASE MY VEHICLE BACK. ALSO BRAKES IN THIS VEHICLE WEAR AT 5, 000 MILES AND EVERY 5,000 MILES WHICH AGAIN IS A PROBLEM. HUNDRED OF COMPLAINTS SINCE 2012 AND THIS HAS NOT BEEN ADDRESSED EITHER BY THIS SAFETY COMMISSION.

NHTSA complaint #11033516 — an unverified report by a vehicle owner.

at 125,000 miles Portage, MI

UNKNOWN OR OTHER

2009 DODGE JOURNEY FAILS TO START AT TIMES. THIS ISSUE HAS BEEN MORE FREQUENT. I'VE OWNED THIS VEHICLE FOR 4 YEARS AND HAVE HAD THIS ISSUE FOR 3. THE BATTERY HAS BEEN REPLACED ALONG WITH MANY OTHER COSTLY REPAIRS. THE FAILURE TO START HAS LEFT ME STRANDED ON MANY OCCASIONS AND THE SUGGESTION TO PUT IT IN NEUTRAL FIRST WOULD BE HELPFUL IF I COULD DEPRESS THE BRAKE, BUT I CAN'T...IT'S AS THOUGH THEY'RE LOCKED. AS A SINGLE MOM, THIS IS VERY DISCONCERTING AS I AM ALWAYS ON THE GO BETWEEN WORK, SCHOOL AND OTHER OBLIGATIONS.

NHTSA complaint #11032864 — an unverified report by a vehicle owner.

at 99,400 miles Cleveland, OH

UNKNOWN OR OTHER

MY DODGE JOURNEY WILL NOT ALWAYS START IT WILL JUST CLICK THEN AFTER SEVERAL ATTEMPTS IT WILL START. MY DRIVERS SIDE DOOR THE POWER WINDOW DOES NOT WORK IT JUST STOPPED WORKING. NOW MY GEAR SHIFT DOES NOT WANT TO SHIFT INTO GEAR, START THE CAR UP THE CAS TRACTION LIGHT IS ON AND THE GEAR WILL BE STUCK. SO I HAVE TO TURN THE CAR OFF SEVERAL TIMES THEN I AM ABLE TO MOVE THE GEAR SHIFT. IT IS VERY FRUSTRATING TO GET IN YOUR CAR AND YOU CANNOT EITHER START IT OR IT JUST DO NOT MOVE .

NHTSA complaint #10893835 — an unverified report by a vehicle owner.

Kill Devil Hills, NC

UNKNOWN OR OTHER

RECEIVED RECALL NOTICE IN 2014. NOTIFIED DEALER IN ELIZABETH CITY, NC PROMPTLY, AS INSTRUCTED. THEY INFORMED ME THE PART WAS ON BACK ORDER AND WOULD CONTACT ME ASAP. I HAVE CHECKED BACK WITH THEM SEVERAL TIMES IN 2014 AND NOW 2015 WITH NO EXPECTED DATE OF REPAIR. I AM CONCERNED FOR MY SAFETY AS I DRIVE LONG DISTANCES. PLEASE ADVISE WHAT IS MY NEXT COURSE OF ACTION.

NHTSA complaint #10733463 — an unverified report by a vehicle owner.

BIG Pool, MD

UNKNOWN OR OTHER

THE HORN BEEPS FOR NO REASON WHEN THE CAR IS IN PARK. IT WILL GO HOURS WITH NO HONKING THEN WILL HONK FOR AN HOUR BEEP THEN BEEP BEEP BEEP THEN BEEP THEN BEEP BEEP BEEP. AND SO ON. THEN IT WILL STOP FOR A HALF AN HOUR AND START ALL OVER AGAIN THEN STOP FOR A FEW HOURS AND START. MY HUSBAND FINALLY PULLED THE FUSE. WE HAD TO HAVE A NEW BATTERY INSTALLED ON 5-27-15 AND WERE TOLD IT HAS NOTHING TO DO WITH THAT. DOES IT HAVE ANYTHING TO DO WITH THE RECALL I JUST SAW THAT WAS ISSUED ON 5-16-15

NHTSA complaint #10722556 — an unverified report by a vehicle owner.

at 140,000 miles ST. Joseph, MO

UNKNOWN OR OTHER

12-26 2014 I OPENED UP A CASE NUMBER [XXX] NO ONE ANSWERED ANY QUESTIONS FOR ME. 03-05-2015 I OPENED UP ANOTHER CASE NUMBER [XXX] 06-20-2014 I RECEIVED A IMPORTANT SAFETY RECALL NOTICE WHICH STATES.... THE PROBLEM IS... UPON STATING YOUR VEHICLE THE FREQUENCY OPERATED BUTTON IGNITION KEY (FOBIK), MAY NOT FULLY SEAT IN THE "ON" POSITION. IF NOT FULLY SEATED, UNDER OPERATING CONDITIONS (FOR EXAMPLE BUMPY ROADS) THE FOBIK COULD INADVERTENTLY MOVE TO THE "ACCESSORY" MODE. THIS COULD CAUSE UNINTENDED ENGINE SHUT OFF AND THE PASSIVE RESTRAINT SYSTEMS, INCLUDING THE AIRBAGS TO SHUT OFF. THIS COULD INCREASE THE RISK OF A CRASH UNDER CERTAIN DRIVING CONDITIONS AND INCREASE THE RISK OF OCCUPANT INJURY DURING A CRASH. WHAT WE MUST DO TO ENSURE YOUR SAFETY... ONCE YOU RECEIVE YOUR FOLLOW UP MAIL IN THE SIMPLY CONTACT CHRYSLER WHICH I DID. UNTIL THIS REPAIR IS COMPLETED THE VEHICLE CAN BE DRIVEN. HOWEVER, AS A PRECAUTION ALL DRIVERS ARE ADVISED TO REMOVE ALL ALL OBJECTS FROM THE FOBIK (SUCH AS KEY CHAINS, ADDITIONAL KEYS). AND ENSURE THAT THE FOBIK IS SECURELY AND CORRECTLY ALIGNED IN THE "ON" POSITION AND NOT ALIGNED BETWEEN THE "ON" AND "ACCESSORY" POSITION BEFORE THE DRIVING THE VEHICLE. PLEASE HELP ME GET MY CAR FIXED. I AM VERY UPSET IT HAS TOOK OVER A YEAR TO RESOLVE. I BOUGHT MY BRAN NEW CAR OFF THE SHOWROOM FLOOR AND THEY CANNOT FIX IT FOR ME TO KEEP ME AND MY FAMILY SAFE ON THE ROADWAYS. I HAVE TO PAY A LOT OF MONEY EVERY YEAR KEEPING MY UPKEEP ON THE CAR TO MAKE AND KEEP IT SAFE (BECAUSE ITS THE LAW)! BUT YET CHRYSLER CAN KEEP PUMPING OUT NEW VEHICLES OFF THEIR PRODUCTION LINES BUT CANT SEEM TO TAKE PRODUCTION OFF THAT LINE TO BUILD THESE COMPONENTS THAT WE NEED FOR OUR VEHICLES! THIS IS RIDICULOUS!!! I WILL NEVER BUY ANOTHER CHRYSLER PRODUCT AGAIN, NOR WILL MY FAMILY!!! PLEASE HELP! INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6).

NHTSA complaint #10705994 — an unverified report by a vehicle owner.

Altoona, PA

UNKNOWN OR OTHER

GOT A RECALL FOR THE FOBIK IN SEPTEMBER WENT TO THE DEALER COURTESY MOTORS THEY SAID THEY PUT OUR NAME ONLIST SHOULD BE IN DECEMBER WELL HERE IT IS END OF FEB. AND STILL NO PART IS THERE STILL AHO;D UP ON THIS PART? ALSO MY AIRVBBAG LIGHT HAS BEEN ON SINCE THEN IS THIS PART OF THE PROBLEM WITH THAT PART.

NHTSA complaint #10690770 — an unverified report by a vehicle owner.

at 61,750 miles Saint Charles, MO

UNKNOWN OR OTHER

I JUST BOUGHT THIS CAR IN JULY 2014 USED WITH 56,000 MILES ON IT. AND I ALREADY HAD IT IN THE SHOP JUST IN THE BEGINNING OF AUGUST BECAUSE THERE WAS A KNOCKING NOISE COMING FROM THE ENGINE. IT SOUNDED LIKE A NORMAL "MORNING KNOCK" BUT IT WAS ALWAYS THERE AND WHEN YOU DROVE IT SOUNDED WORSE. I HAVE NOT STARTED MY CAR ALL DAY TODAY, THEN WHEN I WENT TO GO SOMEWHERE I TRIED TO START MY CAR AND IT JUST GAVE ME TICK NOISES IT WOULD NOT TURN OVER. I KNOW THE BATTERY WASN'T DEAD BECAUSE THE CAR DOOR WAS OPEN AND THERE WAS THE DING NOISES AND THE LIGHTS WERE ALL ON IN THE CAR WHEN THE DOORS WERE OPEN. NOW I HAVE GOTTEN THE VEHICLE TO TURN OVER, BUT WITH A 1 YEAR OLD I AM TERRIFIED TO DRIVE MY ALMOST NEW CAR! I NEED SOMETHING FIXED.

NHTSA complaint #10661293 — an unverified report by a vehicle owner.

at 29,062 miles Highland Park, NJ

UNKNOWN OR OTHER

THE BRAKE PADS ON THE DODGE JOURNEY WEAR OUT PREMATURELY.

NHTSA complaint #10393631 — an unverified report by a vehicle owner.

Other 2009 Dodge Journey AWD problems

← Full 2009 Dodge Journey AWD report