FaultScore

2018 Dodge Journey steering problems

11 of the 347 complaints about the 2018 Dodge Journey are about the steering — 3% of everything reported for this model year. Half of the failures with a mileage on record happened before 25,050 miles.

A

11

Complaints

0

Crashes

0

Fires

0

Injuries

Exactly what failed

Steering 11 100.0%

Steering across every Dodge Journey year

2009 72 21.5%
2010 70 20.9%
2011 23 6.9%
2012 23 6.9%
2013 20 6.0%
2014 28 8.4%
2015 39 11.6%
2016 34 10.1%
2017 15 4.5%
2018 11 3.3%

What owners said

Filed with NHTSA, in their own words.

West Fargo, ND

STEERING

Power steering leak, started in cold weather. Found other 2018 models have had a recall for the same issue - but my vin is not listed. Yes the vehicle can be inspected. No I’ve not had it looked at, I’ve been refilling the power steering fluid regularly and it leaks out. If the leak persists and the power steering goes completely out while operating it could put myself, passengers and others at risk. No warning lamps. I just noticed the steering was difficult.

NHTSA complaint #11674717 — an unverified report by a vehicle owner.

Benton Harbor, MI

STEERING

My Cadillac converter is going bad. I only had my truck for 3yrs now. Also the steering and suspension diag/power steering system flush. Can I get a feed back to what shall I do or what can be done. Feel free and contact me at [XXX] mobile number. Email [XXX] Thank you [XXX] INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6)

NHTSA complaint #11618873 — an unverified report by a vehicle owner.

Freeburg, IL

STEERING

1. The power steering system keeps leaking for multiple different locations and is intermittent. The leak is never in the same spot. The vehicle is available for inspection upon request. 2. There is a potential for safety problems with this if someone does not realize what the noise is coming from the vehicle. There is a whining noise that starts but not until there is no fluid in the reservoir. There is also no change in steering ability. If the power steering should lock up, that could cause a potential deadly situation. 3. The problem has been reproduced at an independent shop. 4. The vehicle has not been inspected by anyone else but the independent shop. 5. There are no warning lights that come on and no message pop up for low fluid levels. The vehicle makes a whining noise that progressively gets louder but only when there is no fluid in the reservoir. This started about 6 months ago with the intermittent problem. The 2016 Dodge Journey did have a recall for a similar problem like this.

NHTSA complaint #11609861 — an unverified report by a vehicle owner.

Minneapolis, MN

STEERING

Hey, The Power Steering Hose Busted for the 2nd Time Last then a Year apart. I believe this is a safety concern because of of no where the car becomes hard to Turn. I also seen that there was a Recall on the Steering hose for 2016 Dodge Journeys. I believe you all should Look into 2017 and 2018 as well. I Live in Minnesota and i Only have this Problem when it gets Extremely cold out.

NHTSA complaint #11565686 — an unverified report by a vehicle owner.

St. Charles, MN

STEERING

I have a leak in my steering line

NHTSA complaint #11449554 — an unverified report by a vehicle owner.

at 43,000 miles Lamar, SC

STEERING

THE AC AIR COMPRESSOR ARE DEFECTIVE AND CAUSED THE SERPTINE BELT TO BREAK AND CAR STOP IMMEDIATELY IN TRAFFIC TO A DEAD STOP THE DEALERSHIP IS NOT FIXING IT IT'S A FACTORY DEFAULT

NHTSA complaint #11376770 — an unverified report by a vehicle owner.

Gallatin, TN

STEERING

POWER STEERING RUPTURED AND LEAKING, HAPPENS WHEN WEATHER BECAME COLDER. ALREADY A KNOWN ISSUE WITH OTHER MODELS. PLEASE FIND A SOLUTION I'M VERY UPSET THAT I HAVE A 2018, 30,000 MILES THAT HAS BEEN PARKED FOR WEEKS DUE TO A ISSUE THAT HAS NOT BEEN PROPERLY FIXED.

NHTSA complaint #11373054 — an unverified report by a vehicle owner.

at 30,000 miles Gallatin, TN

STEERING

WHINING NOISE, LEAKING POWER STEERING FLUID FROM THE BOTTOM. ONLY 30,000 MILES. VERY UPSET. WAS DRIVING AND HEARD A LOUD NOISE WHILE TURNING. ALSO UCONNECT DOES NOT WORK, RADIO FREEZES UP. HAVE TO POWER OFF VEHICLE AND RESTART TO FIX ISSUE.

NHTSA complaint #11362708 — an unverified report by a vehicle owner.

at 20,100 miles Clarkesville, IN

STEERING

TL* THE CONTACT OWNS A 2018 DODGE JOURNEY. WHILE DRIVING ON THE HIGHWAY AT AN UNKNOWN SPEED, THE VEHICLE LOST ACCELERATION POWER AND THE POWER STEERING WENT OUT. THE CONTACT PULLED OVER TO THE SHOULDER AND SHUT OFF THE VEHICLE. AFTER A FEW MINUTES, THE VEHICLE RESTARTED AND THE FAILURE WENT AWAY. THE FAILURE RECURRED WHILE AT A STOP LIGHT. THE DEALER AND MANUFACTURER WERE NOT NOTIFIED. THE VEHICLE WAS NOT DIAGNOSED OR REPAIRED. THE FAILURE MILEAGE WAS 20,100.

NHTSA complaint #11242625 — an unverified report by a vehicle owner.

at 2,700 miles Marion, IL

STEERING

THE CAR KEPT LOSING POWER IN THE MIDDLE OF DRIVING AND NO ENGINE LIGHTS WERE POPPING UP TO SHOW THAT ANYTHING WAS WRONG WITH THE VEHICLE. THE FIRST 2 TIMES WERE IN REVERSE. THE POWER CUT OFF AND I WAS UNABLE TO MOVE THE STEERING WHEEL OR BRAKES. I WAS ABLE TO RESTART THE CAR AND GO. THE THIRD TIME I WAS GOING FORWARD ON A HIGHWAY. I SLOWED TO TURN ON AND THE POWER CUT OFF IN THE MIDDLE OF THE TURN. I WAS UNABLE TO CONTROL THE STEERING WHEEL OR BRAKES. LUCKILY I WAS NOT AROUND OTHER VEHICLES AND THE CAR SLOWED TO A STOP ON THE SIDE OF THE ROAD IN GRASS. THIS OCCURRED WITH A YOUNG CHILD IN THE CAR AND IT SCARED BOTH OF US. I WAS ABLE TO THEN START THE CAR AGAIN AND GET IT INTO THE DEALERSHIP SERVICE DEPARTMENT THE NEXT DAY. THE SERVICE DEPARTMENT COULD NOT FIND ANYTHING WRONG WITH THE VEHICLE WHEN THEY HOOKED IT UP TO THEIR MACHINES. THEY DROVE THE CAR FOR A WEEK AND WERE UNABLE TO FIND ANYTHING WRONG WITH THE VEHICLE. THE LAST DAY WHEN THEY TOOK IT FOR ONE MORE DRIVE THE CAR DIED ON THEM IN THE MIDDLE OF DRIVING. THEY HOOKED THE CAR UP AGAIN AND IT SHOWED THAT NOTHING WAS WRONG. WHEN THEY CONTACTED CHRYSLER CORPORATION THEY TOLD THEM TO LOOK AT THE ENGINE. THAT IS WHEN THEY FOUND METAL SHARDS AND OTHER THINGS WRONG WITH THE ENGINE. THE CORPORATION HAD KNOWN THAT SOME OF THESE ENGINES WERE FAULTY BUT HAD NOT NOTIFIED THE DEALERSHIP OR THE CONSUMERS THAT THEY COULD BE DRIVING A CAR WITH A FAULTY ENGINE. THIS WAS MOST DEFINITELY A SAFETY ISSUE AND ESPECIALLY CONCERNING SINCE WE HAD BEEN DRIVING OUR YOUNG CHILDREN IN THE VEHICLE WITH US. I BELIEVE THE CONSUMERS SHOULD KNOW THAT THEY COULD HAVE FAULTY ENGINES AND NOT KNOW BECAUSE THE SERVICE MACHINES DO NOT DETECT THE PROBLEM AND CHRYSLER IS NOT GIVING OUT THE INFORMATION.

NHTSA complaint #11204621 — an unverified report by a vehicle owner.

Calhoun, GA

STEERING

IT'S MAKING A WINNING NOISE.

NHTSA complaint #11141773 — an unverified report by a vehicle owner.

Other 2018 Dodge Journey problems

← Full 2018 Dodge Journey report