71 of the
489 complaints about the 2000 Dodge Neon are about the
airbag system — 15% of everything
reported for this model year.
Half of the failures with a mileage on record happened before
75,625 miles.
MY DAUGHTER WAS DRIVING DOWN THE HIGHWAY IN THE PASSING LANE. A WHITE SUV TRIED PASSING ANOTHER CAR THAT WAS TO HER RIGHT. THE SUV MISJUDGED AND HIT THE REAR RIGHT PANEL OF MY DAUGHTERS NEON SENDING HER INTO THE MEDIAN WHERE THERE ARE WIRE GUARD RAILS. SHE HIT THE GUARD RAIL ON THE DRIVERS FRONT LEFT DAMAGING THE BUMPER, FENDER, WHEEL, RIM STEERING RACK AND EVERYTHING ON THE LEFT FRONT OF THE CAR. THE AIR BAG DID NOT DEPLOY. THE STATE POLICE FILLED A POLICE REPORT WHICH STATES NO FAULT OF NEON DRIVER AND THE SUV TOOK OFF.
NHTSA complaint #10457549 — an unverified report by a vehicle owner.
at 99,100 milesHopewell, VACrash1 injured
AIR BAGS
MY DAUGHTER HIT ICE ON A BRIDGE GOING ABOUT 40 -45 MPH SPUN AND STRUCK THE GUARDRAIL HEAD ON AND WHILE SPINNING HIT GUARDRAIL WITH FRONTEND AT LEAST ONE OR MORE TIMES, THE AIRBAGS DID NOT DEPLOY. THE CAR WAS A TOTAL LOSS. THIS HAPPENED ON 2/20/2012. SHE HIT HER JAW ON THE STEERING WHEEL, LUCKILY THERE WAS NO BROKEN BONE JUST VERY SORE. THE OFFICER AT THE ACCIDENT STATED THAT WE SHOULD CONTACT A LAWYER ABOUT THIS. THE CAR BELONGED TO MY STEPMOTHER BEFORE MY DAUGHTER, AND SHE DID NOT RECEIVE ANY RECALL NOTICES ON THIS VEHICLE.
NHTSA complaint #10449360 — an unverified report by a vehicle owner.
at 129,000 milesKincaid, WVCrash2 injured
AIR BAGS
TL* THE CONTACT OWNS A 2000 DODGE NEON. THE CONTACT STATED THAT WHILE ATTEMPTING TO STOP THE VEHICLE, THE ANTI-LOCK BRAKING SYSTEM FAILED AND CAUSED HER TO CRASH INTO THE REAR OF ANOTHER VEHICLE. THE SEAT BELTS DID NOT PROPERLY RESTRAIN AND THE AIR BAGS DID NOT DEPLOY. THE CONTACT AND A PASSENGER WERE REPORTED INJURED AND TRANSPORTED TO THE HOSPITAL VIA AMBULANCE. THE POLICE WERE NOTIFIED AND A POLICE REPORT WAS FILED. THE VEHICLE WAS SEVERELY DAMAGED AND TOWED TO THE CONTACT'S RESIDENCE. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE WHO ADVISED THAT THERE WAS AN OPEN RECALL ON THE VEHICLE FOR THE BRAKES (NHTSA CAMPAIGN ID NUMBER: 01V154000-SERVICE BRAKES, HYDRAULIC: POWER ASSIST: VACUUM) BUT NOT FOR THE SEAT BELT AND AIR BAGS. THE VEHICLE WAS NOT REPAIRED. THE VIN WAS UNKNOWN. THE FAILURE MILEAGE WAS 129,000.
NHTSA complaint #10443308 — an unverified report by a vehicle owner.
at 75,000 milesTuson, AZ
AIR BAGS
TL* THE CONTACT OWNS A 2000 DODGE NEON. THE CONTACT STARTED THE VEHICLE AND THE AIR BAG WARNING INDICATOR ILLUMINATED INTERMITTENTLY. THE FAILURE PROGRESSED OVER A PERIOD OF TIME AND BECAME A PERMANENT ISSUE. IN ADDITION, THE HORN FAILED TO OPERATE DURING THE SAME TIME OF THE AIR BAG INDICATOR MALFUNCTION. THE VEHICLE WAS DIAGNOSED BY THE CONTACT WHO DETECTED THE CLOCK SPRING WAS FAULTY. THE VEHICLE HAD NOT BEEN REPAIRED. THE MANUFACTURER WAS MADE AWARE OF THE DEFECT. THE APPROXIMATE FAILURE MILEAGE WAS 75,000.
NHTSA complaint #10434764 — an unverified report by a vehicle owner.
at 83,116 milesCarmichael, CACrash2 injured
AIR BAGS
I WAS IN AN ACCIDENT. GOING ABOUT 65 MILES AN HOUR.. I REAR ENDED SOMEONE ON THE FREEWAY. I HAD MY CRUISE CONTROL AT THE TIME.. WAS A CAR AND A HALF AWAY. THE CAR AHEAD OF ME STOPPED VERY SUDDENLY I DIDN'T HAVE TIME TO REACT WHEN I HIT HIM HEAD ON. MY AIR BAGS DID NOT DEPLOY.
NHTSA complaint #10370975 — an unverified report by a vehicle owner.
LAS Vegas, NVCrash1 injured
AIR BAGS:FRONTAL
DT*: THE CONTACT STATED WHILE DRIVING 35 MPH ON NEIGHBORHOOD ROADS THE VEHICLE CRASHED. THE AIR BAGS DID NOT DEPLOY AND THE CONTACT WAS INJURED. THE POLICE DEPARTMENT WAS PRESENT AT THE SCENE AND A POLICE REPORT WAS PROCESSED. THE FIRE DEPARTMENT WAS ALSO PRESENT ON THE SCENE BUT A FAMILY MEMBER EVACUATED THE CONTACT TO THE NEAREST HOSPITAL. THE SEAT BELT DID NOT RESTRAIN THE CONTACT. UPON THE IMPACT, THE CONTACT'S HEAD HIT THE STEERING WHEEL. THE VEHICLE HAS NOT BEEN TAKEN TO ANY DEALERSHIP.
NHTSA complaint #10167720 — an unverified report by a vehicle owner.
at 114,000 milesMayfield, KYCrash1 injured
AIR BAGS:FRONTAL
DT*: THE CONTACT STATED WHILE DRIVING 40 MPH HITTING A PATCH OF ICE, THE VEHICLE FISH TAILED, HIT A TREE, FLIPPED ON IT'S TOP AND THE FRONTAL AIRBAGS DID NOT DEPLOY. THIS OCCURRED WITHOUT ANY PRIOR WARNING AND A POLICE REPORT WAS FILED AT THE SCENE. THE OCCUPANT WAS WEARING A SEAT BELT AND RECEIVED MINOR INJURIES. THE VEHICLE WAS TOWED TO A TOW YARD. THE DEALERSHIP AND MANUFACTURER WERE NOT ALERTED.
NHTSA complaint #10150954 — an unverified report by a vehicle owner.
at 113,000 milesSherman, TXCrash3 injured
AIR BAGS:FRONTAL
MY 16 YEAR OLD DAUGHTER WAS DRIVING HER 2000 DODGE NEON, LOST CONTROL AND ROLLED A MINIMUM OF FOUR TIMES. NEITHER OF THE FRONT AIR BAGS DEPLOYED, AND IT'S A MIRACLE ANY ONE SURVIVED. THE CAR IS TOTALED AND NO ONE CAN JUSTIFY WHY THE AIR BAGS DID NOT DEPLOY.
NHTSA complaint #10144477 — an unverified report by a vehicle owner.
at 63,000 milesNEW London, CTCrash1 injured
AIR BAGS:FRONTAL
DT: WHEN THE CONSUMER ATTEMPTED TO CHANGED LANES, SHE LOST CONTROL OF THE HER VEHICLE AND CRASHED INTO A BRIDGE STRUCTURE. THE AIR BAGS DID NOT DEPLOY. *AK
NHTSA complaint #10133926 — an unverified report by a vehicle owner.
Christiansburg, VA
AIR BAGS:FRONTAL:SENSOR/CONTROL MODULE
PARKING MY 2000 DODGE NEON OFF AN ASHPHALT ROAD ONTO GRAVEL DRIVE WAY. I WAS PARKING AT NORMAL SAFE SPEED, AS I PUT THE CAR INTO PARK MY AIR BAG LIGHT CAME ON, AND THE CAR SHUT OFF. NOW THE HORN WILL NOT BLOW, AND STEERING IS TIGHTER THAN NORMAL. I CALLED THE DEALERSHIP WHERE I PURCHASED THE CAR, AND THEY TOLD ME IT SOUNDED LIKE THE "CLOCK SPRING", AND WAS NOT HAZADAROUS TO DRIVE. I NOTICED THERE IS A RECALL ON ANOTHER MODEL OF DODGE VAN FOR THE SAME PART, WHY ISN'T THERE BEEN ONE FOR NEON? WHY IS THIS NOT CONSIDERED A SAFETY HAZAROUD? NOW IF I HAVE TO PAY OUT OF POCKECT EXPENSE TO REPAIR THIS SPRING BEFORE I CAN EVEN GET THIS INSPECTED DUE TO THE HORN NOT PROPERLY WORKING.
NHTSA complaint #10114066 — an unverified report by a vehicle owner.
at 76,250 milesMadison, NJ
AIR BAGS:FRONTAL
THE WORD "AIRBAG" STAYED RED. MY LOCAL MECHANIC SAID THE AIR BAG WOULD NOT DEPLOY IN A CRASH. HE DID NOT ATTEMPT TO REPAIR. AS RAIN WATER IS LEAKING INTO THE TRUNK AND FROM THERE INTO THE FLOOR OF THE BACK SEAT I WONDERED IF THE WATER SEEPED INTO THE CIRCUITRY. I DID NOT HAVE TIME TO BRING TO THE DEALER YET - BUT THE AIR BAG DEPLOYED FOR NO REASON WHILE I WAS DRIVING.
NHTSA complaint #10102440 — an unverified report by a vehicle owner.
Memphis, TN
AIR BAGS:FRONTAL
PROBLEMS WITH AIR BAG WARNING LIGHT ON DODGE NEON 2000. *MR THE LIGHT WAS INTERMITTENT AND WOULD BEEP EVERYTIME THE CONSUMER WOULD MAKE A TURN. RECALL# 99V043000. *SC THE TIE RODS HAD TO BE REPLACED. WHEN THE CONSUMER TURNED THE AIR CONDITION ON, THE VEHICLE FELT AS THOUGH IT WAS GOING TO CUT OFF.
NHTSA complaint #10083709 — an unverified report by a vehicle owner.
at 31 milesStoughton, MA
AIR BAGS
NO POWER TO RADIO, LIGHTS, LOCKS, SUNROOF. NON WORKING AIRBAG MOSULE.
NHTSA complaint #10069247 — an unverified report by a vehicle owner.
at 44,000 milesFredericksburg, VACrash1 injured
AIR BAGS
BOUGHT CAR FROM FATHER IN LAW, HE BOUGHT THE CAR NEW. HE HAD NO PROBLEMS WITH IT.SOON AFTER I BOUGHT FROM HIM IN 2000(IT WAS STILL NEW!),POWER WINDOWS QUIT WORKING THEN STARTED WORKING AGAIN.CRUISE CONTROL WENT OUT, STILL DONT WORK. FRONT END CRASH 2003 MAY, 4783.45 IN DAMAGE, AIR BAG DID NOT DEPLOY AT 40MPH !!! I HAD CAR REPAIRED BY NON CHRYSLER GARAGE AS PER ADVICE OF ERIE INSURANCE CO. ERIE WONT COVER BECAUSE THEY SAY ITS CHRYSLER'S PROBLEM, CHRYSLER SAYS ITS MY PROBLEM BECAUSE WORK WAS DONE AT NON DAIMLER CHRYSLER GARAGE AND THEY WERE RUDE AND HUNG UP ON ME! ERIE TOLD ME TO HAVE DIAGNOSTIC CHECK DONE ON IT BECUZ IN AUG 03 THE AIR BAG LITE STARTED TO COME ON AND HORN WONT WORK. I HAD THE CHECK DONE AND THEY SAID CLOCKSPRING NEEDS REPLACED. NOT ERIE OR CHRYSLER WILL FIX.
NHTSA complaint #10071137 — an unverified report by a vehicle owner.
Hibbing, MNCrash1 injured
AIR BAGS
WHEN SLIDING ON ICE I WENT INTO THE DITCH AT APPROX 30 MPH. THE VEHICLE PICKED UP SPEED DURING THE SLIDE. THE DITCH WAS STEEP BUT NARROW. MY FRONT END HIT THE OTHER SIDE OF THE DITCH CAUSING $6000 FRONT END DAMAGE. NEITHER PASSENGER OR DRIVER SIDE AIR BAG DEPLOYED! MY SEATBELT DID NOT LATCH!! MY WRISTS IMPACTED THE DASH LEAVING MY NAILPOLISH ON THE STEREO. MY CHEST IMPACTED THE STEERING WHEEL. I COULD NOT LIFT MY BABY FOR A VERY LONG TIME...A YEAR. I COULDN'T TIE MY 6 CHILDRENS SHOES WITHOUT PAIN FOR OVER TWO YEARS. I STILL HAVE MODERATE TO SEVERE PAIN ATTACKS! I STILL DO NOT HAVE FULL FUNCTION OF MY RIGHT WRIST AND TYPING THIS IRRITATES IT LIKE CRAZY. MY ELBOW WAS OUT OF PLACE. MY RIBS ARE NOW PERMANENTLY OUT OF PLACE AND THERE ARE INJURIES TO MY BACK AND NECK. MY RIGHT SIDE OF MY FACE GOES NUMB AND I SUFFER SEVERE AND FREQUENT HEADACHES. I AM NOW SEVERELY DEPRESSED. I USED TO BE AN RN. I HAVE A WEIGHT LIMIT OF 2-10 POUNDS WITH NO CONSISTENT USE OF MY RIGHT ARM ALLOWED. THIS IS NOW OVER 4 YEARS SINCE MY ACCIDENT. NOTHING WAS DONE FOR ME. I COULDN'T WORK AND HAD TO SUFFER THE CONSEQUENCES OF TURNING MY CAR BACK INTO THE DEALER. I JUST PAID THE JUDGMENT FROM CHRYSLER OFF THIS YEAR. I AM STILL UPSET TO SEE SO VERY MANY PEOPLE STILL BEING INJURED AND CHRYSLER OFF FREE. I WISH I HAD AN ATTORNEY WILLING TO SUE THEIR PANTS OFF FOR THE LIFE CHANGES THEY HAVE GIVEN ME. I PREVIOUSLY WORE A SEATBELT RELIGIOUSLY. I'M 39 NOW AND I PROMISE I WILL NEVER WEAR ONE AGAIN SINCE BEING STRANGLED WITH CHRYSLER'S BELT. DEALER DID NOTHING TO REMEDY. SAID THEY HAD NO WAY TO CHECK THESE PROBLEMS AND FOUND NOTHING WRONG WITH THE SEATBELT. DISGUSTING! THIS VEHICLE ONLY HAD 4500 MILES ON IT AND I BOUGHT IT BRAND NEW. THIS SO CALL RECALL TOOK PLACE IN APRIL 1999. MY PURCHASE WAS SEPTEMBER 1999.
NHTSA complaint #10064438 — an unverified report by a vehicle owner.
at 54,000 milesMarietta, GA
AIR BAGS
I HAVE A DODGE NEON 2000. ON THE MORNING OF JANUARY 29, 2004, MY AIRBAG SIGNAL APPEARED WITH A RINGING NOISE FOR A BRIEF MOMENT. LATER THAT DAY, THE SIGNAL BEGAN TO APPEAR MORE OFTEN WHEN TURNING MY STEERING WHEEL. THE FOLLOWING MORNING, I HAD THE DEALERSHIP TO DIAGNOSE THE PROBLEM. I WAS LATER INFORMED 5 HOURS LATER IT WAS THE CLOCKSPRING AND IT WAS NOT COVERED UNDER THE MANUFACTURE NOR THE EXTENDED WARRANTY. THE PRICE TO FIX IT WOULD BE $389. THIS IS A RIPOFF. THE REASON CONSUMERS PURCHASE AUTOMOBILES WITH AIRBAGS IS FOR THE EXTRA SECURITY. IF THERE WAS A DEFECT WITH THE SEAT BELTS, THERE WOULD BE A RECALL. JUST LIKE SEAT BELTS ARE DESIGN FOR PROTECTING PASSENGERS FROM HARM SO IS THE AIRBAGS. THUS, CLOCKSPRINGS SHOULD BE RECALLED AND NOT PUT ON THE EXPENSE OF THE CONSUMER DUE TO THE MANUFACTURE NOT PROVIDING A MORE SECURE PART ESPECIALLY WHEN THE CONSUMER IS STILL MAKING PAYMENTS.
NHTSA complaint #10060158 — an unverified report by a vehicle owner.
Lawrenceville, GACrash
AIR BAGS
CONSUMER'S VEHICLE REAR ENDED ANOTHER VEHICLE AT 25 MPH. THE IMPACT BENT THE HOOD AND CRACKED THE WINDSHIELD. UPON IMPACT, NONE OF THE VEHICLES AIRBAGS DEPLOYED.
NHTSA complaint #10057837 — an unverified report by a vehicle owner.
at 60,000 milesBelen, NM
AIR BAGS
WHEN THE ENGINE IS STARTED AIR BAG LIGHT COMES ON AND STAYS ON. WHEN AIR BAG LIGHT COMES ON HORN AND CRUISE CONTROL DO NOT WORK. VEHICLE WAS TAKEN TO THE DEALER, WHO DETERMINED THAT A NEW CLOCK SPRING WAS NEEDED. *AK THE CONSUMER BELIEVES THE MANUFACTURER SHOULD BE RESPONSIBLE FOR REPLACING THE CLOCKSPRING SINCE IT IS A SAFETY RELATED DEFECT.
NHTSA complaint #10057495 — an unverified report by a vehicle owner.
at 71,000 milesBronx, NYCrash1 injured
AIR BAGS:FRONTAL
VEHICLE WAS INVOLVED IN A FRONTAL COLLISION WHILE DRIVING AT 45 MPH. UPON IMPACT, BOTH FRONTAL AIR BAGS DID NOT DEPLOY. CONSUMER SUSTAINED SERIOUS NECK/BACK AND HIP INJURIES.
NHTSA complaint #10053463 — an unverified report by a vehicle owner.
at 81,000 milesLong Branch, NJCrash2 injured
AIR BAGS
DUAL AIR BAGS DID NOT DEPLOY WHEN THE CAR COLLIDED WITH THE GUARDRAIL HEAD ON AT APPROXIMATELY 70 MPH AFTER LOOSING CONTROL OF THE VEHICLE CAUSED BY BAD WEATHER. VEHICLE SPINNED HITTING THE GUARDRAIL TWO MORE TIMES, PASSENGER SIDE AND REAR OF VEHICLE. INSURANCE COMPANY SAID THAT THE VEHICLE IS A TOTAL LOSS. CHRYSLER CORPORATION WAS NOTIFIED AND ARE LOOKING INTO IT, THEY REQUESTED LOCATION OF THE VEHICLE SO THEY COULD LOOK AT IT. ACCIDENT CAUSED INJURIES TO DRIVER AND TO PASSENGER.
NHTSA complaint #10043177 — an unverified report by a vehicle owner.
Virginia Beach, VACrash
AIR BAGS
WHILE DRIVING AT 30 MPH VEHICLE WAS INVOLVED IN A HEAD ON COLLISION, AIRBAGS DID NOT DEPLOY.
NHTSA complaint #10033657 — an unverified report by a vehicle owner.
Upper Lake, CACrash1 injured
AIR BAGS:FRONTAL
WHILE DRIVING AT 65 MPH ON THE FREEWAY MY LEFT REAR TIRE BLEW OUT SPINNING ME OUT OF CONTROL. I HIT A ROAD SIDE SIGN (ONE LEG OF THE SIGN 12" X 24" POST) ON THE LEFT FRONT QUARTER PANEL, CONTINUING DOWN OVER A SMALL INCLINE AND COMING TO REST A FEW YARDS AWAY. MY SEAT BELT FAILED TO RETRACT, AIR BAGS FAILED TO DEPLOY AND THE SEAT FAILED TO KEEP ME IN AN UPRIGHT POSITION. ALL THIS FAILURES RESULTING IN MY BEING THROWING AROUND INSIDE THE CAR.
NHTSA complaint #10028469 — an unverified report by a vehicle owner.
Reseda, CACrash
AIR BAGS:FRONTAL
CONSUMER STATED WHILE TRAVELING 37-40 MPH AND AS A RESULT OF A THREE CAR CRASH, VEHICLE RAN INTO A WALL, AND AIR BAGS DID NOT DEPLOY.
NHTSA complaint #10026911 — an unverified report by a vehicle owner.
Mullica Hill, NJ
AIR BAGS
THE HORN ONLY WORKS OCCASIONALLY. WAS TOLD IT IS A MANUFACTURER'S DEFECT WITH THE AIRBAG BY OUR MECHANIC. THE AIRBAG MAY NOT WORK IN AN ACCIDENT. I NEVER KNOW WHEN MY HORN WILL WORK TO COMMUNICATE WITH OTHER DRIVERS.
NHTSA complaint #10025211 — an unverified report by a vehicle owner.
Buzzards BAY, MACrash2 injured
AIR BAGS
WHILE TRAVELING AT 30 TO 35 MPH, ANOTHER VEHICLE SUDDENLY PULLED OUT IN FRONT OF THE CONSUMER'S VEHICLE AND CAUSED AN ACCIDENT. THE CONSUMER'S VEHICLE WAS TOTALED, AND NONE OF THE AIRBAGS DEPLOYED. *AK *SCC
NHTSA complaint #10024413 — an unverified report by a vehicle owner.
Temple, TX
AIR BAGS:FRONTAL
THE DRIVERS AIR BAG DIDN'T DEPLOY WHEN THE VEHICLE WAS INVOLVED IN A FRONTAL COLLISION. *NLM
NHTSA complaint #10019355 — an unverified report by a vehicle owner.
Hull, MACrash1 injured
AIR BAGS
I WAS INVOLVED IN A CRASH ON JAN 9 2003. A SATION WAGON TOOK A LEFT TURN INFRONT OF ME.I WAS DRIVING AT ABOUT 40 MILES PER HOUR WITH TRAFFIC. WE COLLIDED.MY 2000 DODGE NEON COLLIDED WITH THE TIRE -REAR PASSENGER QUARTER OF HIS STAION WAGON. BOTH CARS ARE A TOTAL LOSS. MY ISSUE IS MY AIRBAGS DID NOT DEPLOY. I WAS WEARING MY SEAT BELT. I FEEL AT 40 MILES PER HOUR ,DAMAGING EONOUGH OF MY FRONT END THAT BOTH FRONT QUATERS BUCKLED ,THAT THE BAG SHOULD OF DEPLOYED.
NHTSA complaint #10002774 — an unverified report by a vehicle owner.
Scottsdale, AZCrash1 injured
AIR BAGS
WHILE DRIVING AT 60 MPH VEHICLE WAS IN AN ACCIDENT. VEHICLE FOLDED AND THE BOTTOM SEPARATED FROM VEHICLE, BUT NONE OF THE AIR BAGS DEPLOYED UPON IMPACT. TS
NHTSA complaint #10001132 — an unverified report by a vehicle owner.
Tallahasee, FL
AIR BAGS:FRONTAL
WHILE DRIVING CONSUMER SLAMMED ON BRAKES TO AVOID A COLLISION. BRAKES LOCKED UP AND CAR SLID APPROXIMATELY 15-20 FEET DOWN A HILL. VEHICLE THEN COLLIDED IN THE REAR WITH AN SUV. BOTH THE DRIVER AND PASSENGER AIR BAGS DID NOT DEPLOY. TS
NHTSA complaint #8022920 — an unverified report by a vehicle owner.
Paducah, KY
AIR BAGS:FRONTAL
CONSUMER STATES THAT THE VEHICLE WAS INVOLVED IN A FRONTAL COLLISION OF 40MPH AND NEITHER AIR BAG DEPLOYED. DEALER NOTIFIED. PLEASE PROVIDE FURTHER INFORMATION. TS
NHTSA complaint #8021081 — an unverified report by a vehicle owner.