NHTSA files every complaint against a named sub-assembly, not just a
system. This is the difference between knowing it was "the engine" and
knowing which part of it — the list to hand a mechanic.
Automatic Transmission
630.0%
Side/Window
315.0%
Driveline
315.0%
Body
210.0%
Ignition
210.0%
Door
210.0%
Pressure Monitoring AND Regulating Systems
15.0%
ABS Warning Light
15.0%
When it fails
Odometer readings owners gave when they filed. About half of all
complaints include one.
Under 1,000 miles
1310.7%
1,000 – 9,999 miles
2218.2%
10,000 – 24,999 miles
129.9%
25,000 – 49,999 miles
119.1%
50,000 – 74,999 miles
1613.2%
75,000 – 99,999 miles
1411.6%
100,000 – 149,999 miles
2117.4%
150,000+ miles
129.9%
When owners complained
A spike years after the car went on sale usually means a part wearing
out on schedule across the whole fleet — the kind of pattern no single
owner can see from inside their own car.
Feb 2007peak 9Jan 2019
NHTSA investigations into the 2007 Dodge Nitro 4X2
An investigation is the step before a recall: the agency has seen enough
complaints to look into a pattern itself. An open one means it thinks
something may be wrong and nothing has been fixed yet.
DP14004Opened 25 Sep 2014Closed 24 Jul 2015ELECTRICAL SYSTEM
Totally Integrated Power Module Failure
In a letter dated August 21, 2014, the Center for Auto Safety (CAS) petitioned the National Highway Traffic Safety Administration (NHTSA) to initiate a defect investigation of alleged failures associated with the Totally Integrated Power Module (TIPM) installed in Chrysler SUV?s, trucks, and vans beginning in the 2007 model year. The petitioner alleges that TIPM defects may result in engine stall, airbag non-deployment, failure of fuel pump shutoff resulting in unintended acceleration, fire, and other symptoms. On September 25, 2014, the Office of Defects Investigation (ODI) opened DP14-004 to...
PE07027Opened 29 May 2007Closed 2 Aug 2007ELECTRICAL SYSTEM
ENGINE STALLING & ELECTRIC POWER LOSS
ON JULY 3, 2007, DAIMLERCHRYSLER CORPORATION (DCC) SUBMITTED A DEFECT INFORMATION REPORT TO NHTSA DESCRIBING A DEFECT THAT COULD RESULT IN ENGINE STALL WHILE DRIVING IN APPROXIMATELY 80,894 MODEL YEAR (MY) 2007 JEEP WRANGLER AND DODGE NITRO VEHICLES MANUFACTURED BETWEEN JANUARY 30, 2006 AND JANUARY 22, 2007 (NHTSA RECALL 07V-291, DCC RECALL G25).ACCORDING TO DCC, THE TOTALLY INTEGRATED POWER MODULE (TIPM) IN THESE VEHICLES WAS PROGRAMMED WITH SOFTWARE THAT MAY ALLOW THE ENGINE TO STALL UNDER CERTAIN CONDITIONS.DCC WILL REPROGRAM THE TIPM IN THE RECALLED VEHICLES WITH REVISED SOFTWARE. ODI OPEN...
Complaints that involved harm
Reports where the owner recorded a crash, a fire, an injury or a death.
Hereford, TX2 injured
POWER TRAIN
WE WERE DRIVING LIKE EVERY MORNING TO OUR WORK AND WHEN WE TRY TO PASS THE INTERSECTION WE HAVE TO STOP ON A YIELD SIGN TO LET THE OTHER TRAFFIC PASS. WHEN I TRY TO HIT THE ACCELERATE ALL THE LATERAL AIR BAGS EXPLODED WITHOUT REASON AND THE1ST THING WE THOUGHT WAS THAT SOMEONE HIT US. I TRY TO MOVE THE CAR AND THE CAR WASN'T RUNNING AT ALL ALSO I CANNOT STOP IT SO I HAVE TO TURN IN OFF. WE GO OUT OF THE CAR TO SEE IF WE GOT HIT BUT THE CAR DIDN'T HAVE ANYTHING SO WE TRY TO SEE UNDER THE CAR AND ALL THE DRIVE SHAFT WAS CRACKED IN HALF! THE SHERIFFS COME TO THE SCENE AND THEY CAN'T BELIEVE THAT THE CAR WAS IN THAT CONDITION IF WE DIDN'T HAVE A WRECK OR ANYTHING! THEY SAY THAT EVERYTHING LOOKS LIKE A SAFETY RECALL, WE DID A RESEARCH ONLINE AND WAS RIGHT MY CAR HAS A SAFETY RECALL SINCE 2013 AND THEY NEVER SEND ME A LETTER OR CALL ME TO LET ME KNOW ABOUT IT! I DROVE THAT CAR EVERYDAY TO WORK,TO PICK UP MY KIDS FROM SCHOOL ETC..ETC.. AND I CAN'T BELIEVE WHAT HAPPENED I COULD DIE IF MY CAR WASN'T STOP! I WAS VERY LUCKY THAT I WAS ON A YIELD SIGN WHEN EVERYTHING HAPPEN. NOW MY CAR INSURANCE DIDN'T WANT TO PAY ANYTHING BECAUSE THEY FOUND OUT ABOUT THE RECALL AND TOLD ME THAT THE AGENCY HAS TO PAY FOR EVERYTHING BECAUSE THAT WAS A MANUFACTURER PROBLEM! BUT THE DODGE DON'T WANT TO PAY OR FIX ANYTHING THEY ALSO HAVE THE NERVE TO TOLD ME THAT MY CAR DIDN'T HAD A SAFETY RECALL AT ALL EVEN WHEN THE MOPAR PAGE SAY THAT MY CAR DID HAD A RECALL! NOW I'M WITHOUT CAR AND DEALING WITH THE EXPENSES OF TOWING MY CAR ETC..ETC..
NHTSA complaint #11023862 — an unverified report by a vehicle owner.
Hereford, TX2 injured
AIR BAGS
WE WERE DRIVING LIKE EVERY MORNING TO OUR WORK AND WHEN WE TRY TO PASS THE INTERSECTION WE HAVE TO STOP ON A YIELD SIGN TO LET THE OTHER TRAFFIC PASS. WHEN I TRY TO HIT THE ACCELERATE ALL THE LATERAL AIR BAGS EXPLODED WITHOUT REASON AND THE1ST THING WE THOUGHT WAS THAT SOMEONE HIT US. I TRY TO MOVE THE CAR AND THE CAR WASN'T RUNNING AT ALL ALSO I CANNOT STOP IT SO I HAVE TO TURN IN OFF. WE GO OUT OF THE CAR TO SEE IF WE GOT HIT BUT THE CAR DIDN'T HAVE ANYTHING SO WE TRY TO SEE UNDER THE CAR AND ALL THE DRIVE SHAFT WAS CRACKED IN HALF! THE SHERIFFS COME TO THE SCENE AND THEY CAN'T BELIEVE THAT THE CAR WAS IN THAT CONDITION IF WE DIDN'T HAVE A WRECK OR ANYTHING! THEY SAY THAT EVERYTHING LOOKS LIKE A SAFETY RECALL, WE DID A RESEARCH ONLINE AND WAS RIGHT MY CAR HAS A SAFETY RECALL SINCE 2013 AND THEY NEVER SEND ME A LETTER OR CALL ME TO LET ME KNOW ABOUT IT! I DROVE THAT CAR EVERYDAY TO WORK,TO PICK UP MY KIDS FROM SCHOOL ETC..ETC.. AND I CAN'T BELIEVE WHAT HAPPENED I COULD DIE IF MY CAR WASN'T STOP! I WAS VERY LUCKY THAT I WAS ON A YIELD SIGN WHEN EVERYTHING HAPPEN. NOW MY CAR INSURANCE DIDN'T WANT TO PAY ANYTHING BECAUSE THEY FOUND OUT ABOUT THE RECALL AND TOLD ME THAT THE AGENCY HAS TO PAY FOR EVERYTHING BECAUSE THAT WAS A MANUFACTURER PROBLEM! BUT THE DODGE DON'T WANT TO PAY OR FIX ANYTHING THEY ALSO HAVE THE NERVE TO TOLD ME THAT MY CAR DIDN'T HAD A SAFETY RECALL AT ALL EVEN WHEN THE MOPAR PAGE SAY THAT MY CAR DID HAD A RECALL! NOW I'M WITHOUT CAR AND DEALING WITH THE EXPENSES OF TOWING MY CAR ETC..ETC..
NHTSA complaint #11023862 — an unverified report by a vehicle owner.
Hereford, TX2 injured
UNKNOWN OR OTHER
WE WERE DRIVING LIKE EVERY MORNING TO OUR WORK AND WHEN WE TRY TO PASS THE INTERSECTION WE HAVE TO STOP ON A YIELD SIGN TO LET THE OTHER TRAFFIC PASS. WHEN I TRY TO HIT THE ACCELERATE ALL THE LATERAL AIR BAGS EXPLODED WITHOUT REASON AND THE1ST THING WE THOUGHT WAS THAT SOMEONE HIT US. I TRY TO MOVE THE CAR AND THE CAR WASN'T RUNNING AT ALL ALSO I CANNOT STOP IT SO I HAVE TO TURN IN OFF. WE GO OUT OF THE CAR TO SEE IF WE GOT HIT BUT THE CAR DIDN'T HAVE ANYTHING SO WE TRY TO SEE UNDER THE CAR AND ALL THE DRIVE SHAFT WAS CRACKED IN HALF! THE SHERIFFS COME TO THE SCENE AND THEY CAN'T BELIEVE THAT THE CAR WAS IN THAT CONDITION IF WE DIDN'T HAVE A WRECK OR ANYTHING! THEY SAY THAT EVERYTHING LOOKS LIKE A SAFETY RECALL, WE DID A RESEARCH ONLINE AND WAS RIGHT MY CAR HAS A SAFETY RECALL SINCE 2013 AND THEY NEVER SEND ME A LETTER OR CALL ME TO LET ME KNOW ABOUT IT! I DROVE THAT CAR EVERYDAY TO WORK,TO PICK UP MY KIDS FROM SCHOOL ETC..ETC.. AND I CAN'T BELIEVE WHAT HAPPENED I COULD DIE IF MY CAR WASN'T STOP! I WAS VERY LUCKY THAT I WAS ON A YIELD SIGN WHEN EVERYTHING HAPPEN. NOW MY CAR INSURANCE DIDN'T WANT TO PAY ANYTHING BECAUSE THEY FOUND OUT ABOUT THE RECALL AND TOLD ME THAT THE AGENCY HAS TO PAY FOR EVERYTHING BECAUSE THAT WAS A MANUFACTURER PROBLEM! BUT THE DODGE DON'T WANT TO PAY OR FIX ANYTHING THEY ALSO HAVE THE NERVE TO TOLD ME THAT MY CAR DIDN'T HAD A SAFETY RECALL AT ALL EVEN WHEN THE MOPAR PAGE SAY THAT MY CAR DID HAD A RECALL! NOW I'M WITHOUT CAR AND DEALING WITH THE EXPENSES OF TOWING MY CAR ETC..ETC..
NHTSA complaint #11023862 — an unverified report by a vehicle owner.
at 100,000 milesMesa, AZFire
POWER TRAIN
OUR 2007 DODGE NITRO HAS A RECALL ON IT (N10) I HAVE BEEN TRYING TO GET IT FIXED SINCE LATE JUNE/2013 TO EARLY JULY/2013 WITH NO PREVAIL IT IS MAKING A HORRIBLE NOISE AND GET WORSE AS TIME GOES ON. I HAVE CALLED CHRYSLER RECALL DEPARTMENT ASKING TO GET A LOANER UNTIL THE PARTS ARE AVAILABLE TO FIX THIS PROBLEM BECAUSE I HAVE BEEN ADVISED THAT IT IS VERY DANGEROUS TO DRIVE.THIS IS MY ONLY MEANS OF TRANSPORTATION. EVERYTIME I CALL THE DEALERSHIP THEY SAY THEY ARE STILL WAITING ON THE PARTS TO REPAIR IT.ANY SUGGESTIONS ON WHAT TO DO NEXT WOULD BE GREATLY APPRECIATED. KIND REGARD [XXX] INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6).
NHTSA complaint #10549294 — an unverified report by a vehicle owner.
at 52,000 milesDuluth, GACrash1 injured
AIR BAGS:FRONTAL
TL*THE CONTACT OWNS A 2007 DODGE NITRO. WHILE THE CONTACT DROVE IN RUSH HOUR TRAFFIC AT APPROXIMATELY 25 MPH A VEHICLE CRASHED INTO THE LEFT FRONT END OF HER VEHICLE. THE DRIVERS FRONTAL AIR BAG DEPLOYED. THE CONTACT SUSTAINED BURNS TO HER HAND, ARM, AND LEGS. THE VEHICLE WAS TOWED TO A LOCAL REPAIR FACILITY. THE GWINNETT COUNTY POLICE DEPARTMENT REPORT NUMBER IS 10-058161. THE MANUFACTURER WILL BE CONTACTED. THE FAILURE AND CURRENT MILEAGES WERE 52,000.
NHTSA complaint #10340998 — an unverified report by a vehicle owner.
Bradoria, TX1 injured
SEATS
TL*THE CONTACT OWNS A 2007 DODGE NITRO 4X2. WHEN THE CONTACT EXITS THE VEHICLE, A PANEL LOCATED ON THE PASSENGER AND DRIVER SIDES OF THE SEAT CATCHES AND RIPS HER CLOTHING. AS A RESULT, SHE SUSTAINED SCRATCHES ON HER LEG. THE VEHICLE WAS TAKEN TO THE DEALER FOR REPAIR, BUT THE FAILURE RECURRED. THE DEALER HAS TAKEN OVER A MONTH TO ACQUIRE THE PARTS NEEDED TO MAKE THE REPAIR. THE MANUFACTURER WAS INFORMED BY THE DEALER THAT THE CONTACT USED PROFANITY WHEN SHE SPOKE WITH THEM, WHICH IS WHY THEY HAVE NOT BEEN OF ASSISTANCE. THE CONTACT STATED THAT HER CARE TAKER WAS THE ONE SPEAKING WITH THEM AT THE TIME, AND NOT HER. WHEN THE VEHICLE WAS PURCHASED, THE CONTACT NOTICED PAINT ISSUES WITH THE VEHICLE. THE DEALER STATED THAT THEY WERE SHORT HANDED AND WOULD NOTIFY HER OF WHEN TO BRING THE VEHICLE BACK. AS OF JUNE 6, 2008, THE DEALER HAS NOT INFORMED HER OF WHEN TO RETURN THE VEHICLE AND NO REPAIRS HAVE BEEN MADE. THE CURRENT MILEAGE WAS 28,775 AND THE FAILURE MILEAGE WAS UNKNOWN.
NHTSA complaint #10230136 — an unverified report by a vehicle owner.
The most recent complaints
In the owners' own words, exactly as filed with NHTSA.
Detriot, MI
ENGINE
TL* THE CONTACT OWNS A 2007 DODGE NITRO 4X2. WHILE DRIVING AT UNKNOWN SPEEDS, THE VEHICLE SLOWED DOWN AND STALLED WITHOUT WARNING. THE VEHICLE WAS TAKEN TO RAY LAETHEM CHRYSLER DODGE JEEP RAM (18001 MACK AVE, DETROIT, MI 48224, (313) 884-7210), BUT WAS NOT DIAGNOSED DUE TO THE COST. THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER WAS CONTACTED AND DID NOT ASSIST. THE FAILURE MILEAGE WAS UNKNOWN.
NHTSA complaint #11166053 — an unverified report by a vehicle owner.
at 90,000 milesIndianapolis, IN
UNKNOWN OR OTHER
I HAVE OWNED THE CAR SINCE 2012 AND HAVE NO MAJOR ISSUES UNTIL NOW. MY REAR B.C. ACK PASSENGERS WINDOW MALFUNCTIONED OUT OF NOWHERE AND I TREAT MY TRUCK WITH THE MOST CAR. I MAINTAIN IT, SERVICE IT, GARAGE KEPT, AND IT ONLY HAS 90000 MILES AS OF LAST YEAR WHEN I WAS FORCED TO DRIVE IT.
NHTSA complaint #11143080 — an unverified report by a vehicle owner.
at 220,000 milesRock Hill, SC
EXTERIOR LIGHTING
THE DRIVER SIDE BREAK LIGHT AND REVERSE LIGHT HAS HAD TO BE REPLACED TOO FREQUENTLY. NOW THE GEAR SHIFT - DIAG CODE U0103 SEEMS TO CAUSE THE LOSS OF COMMUNICATION OF THE GEAR POSITION. THAT ONLY ALLOWS THE VEHICLE TO ONLY TRAVEL ABOUT 20MPH AND APPROX 3000 RPM , WHICH CAN BE VERY DANGEROUS IF THERE IS A UNEXPECTED SLOW DOWN ON THE HIGHWAY
NHTSA complaint #11129778 — an unverified report by a vehicle owner.
at 220,000 milesRock Hill, SC
ELECTRICAL SYSTEM
THE DRIVER SIDE BREAK LIGHT AND REVERSE LIGHT HAS HAD TO BE REPLACED TOO FREQUENTLY. NOW THE GEAR SHIFT - DIAG CODE U0103 SEEMS TO CAUSE THE LOSS OF COMMUNICATION OF THE GEAR POSITION. THAT ONLY ALLOWS THE VEHICLE TO ONLY TRAVEL ABOUT 20MPH AND APPROX 3000 RPM , WHICH CAN BE VERY DANGEROUS IF THERE IS A UNEXPECTED SLOW DOWN ON THE HIGHWAY
NHTSA complaint #11129778 — an unverified report by a vehicle owner.
at 175,066 milesBirmingham, AL
AIR BAGS
2007 4X2 DODGE NITRO RECALL. THE AIRBAG LIGHT STAYS ON. IT JUST APPEARED OUT OF NOWHERE ABOUT A WEEK AGO
NHTSA complaint #11124097 — an unverified report by a vehicle owner.
at 145,678 milesSanta FE, NM
AIR BAGS
ELECTRONICAL ISSUES, LIKE I'M UNABLE T OK OPEN TRUNK OR LOCK AND UNLOCK VEHICLE WITH KEYS CHECK ENGINE LIGHT AS WELL AS AN EXCLAMATION POINT TURNS ON AND OF WHILE CAR IS ON DRIVE. AIRBAG LIGHT DOESN'T TURN OFF EVEN IF BOTH PASSENGER AND DRIVER HAVE SEATBELTS ON IT BEEPS WHILE DRIVING
NHTSA complaint #11089966 — an unverified report by a vehicle owner.
at 145,678 milesSanta FE, NM
ELECTRICAL SYSTEM
ELECTRONICAL ISSUES, LIKE I'M UNABLE T OK OPEN TRUNK OR LOCK AND UNLOCK VEHICLE WITH KEYS CHECK ENGINE LIGHT AS WELL AS AN EXCLAMATION POINT TURNS ON AND OF WHILE CAR IS ON DRIVE. AIRBAG LIGHT DOESN'T TURN OFF EVEN IF BOTH PASSENGER AND DRIVER HAVE SEATBELTS ON IT BEEPS WHILE DRIVING
NHTSA complaint #11089966 — an unverified report by a vehicle owner.
at 145,678 milesSanta FE, NM
ENGINE
ELECTRONICAL ISSUES, LIKE I'M UNABLE T OK OPEN TRUNK OR LOCK AND UNLOCK VEHICLE WITH KEYS CHECK ENGINE LIGHT AS WELL AS AN EXCLAMATION POINT TURNS ON AND OF WHILE CAR IS ON DRIVE. AIRBAG LIGHT DOESN'T TURN OFF EVEN IF BOTH PASSENGER AND DRIVER HAVE SEATBELTS ON IT BEEPS WHILE DRIVING
NHTSA complaint #11089966 — an unverified report by a vehicle owner.
at 78,000 milesOAK View, CA
SERVICE BRAKES
EMERGENCY BRAKE FAILS. WHEN IT FIRST BEGAN IS WAS NOT OFTEN, BUT BECAME MORE FREQUENT. UPON PARKING (ANYWHERE) AND ENGAGING THE BRAKE IT DOESN'T KEEP THE VEHICLE FROM MOVING.
NHTSA complaint #11072767 — an unverified report by a vehicle owner.
at 288,000 milesMechanicsville, MD
POWER TRAIN
TL* THE CONTACT OWNS A 2007 DODGE NITRO 4X2. WHILE DRIVING 35 MPH, ALL FOUR WHEELS LOCKED UP AND THE VEHICLE STALLED. THE CONTACT ALSO STATED THAT THE DRIVER SIDE, PASSENGER SIDE, REAR DRIVER SIDE, AND REAR PASSENGER SIDE AIR BAGS DEPLOYED. THE FAILURE OCCURRED WITHOUT WARNING. THE VEHICLE WAS TOWED TO THE CONTACT'S RESIDENCE. THE VEHICLE WAS NOT TAKEN TO THE DEALER. THE VEHICLE WAS NOT DIAGNOSED OR REPAIRED. THE CONTACT DID NOT RECEIVE NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 13V121000 (POWER TRAIN, AIR BAGS, STRUCTURE). THE CONTACT BELIEVED THAT THE RECALL NOTIFICATION WAS SENT TO THE OWNER FROM WHOM HE BOUGHT THE VEHICLE. THE PARTS TO DO THE REPAIR WERE UNAVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. THE MANUFACTURER WAS CONTACTED AT 800-247-9753 AND STATED THAT THEY WOULD NOT REPAIR THE FAILURE. THE APPROXIMATE FAILURE MILEAGE WAS 288,000. *LN CONSUMER STATED AIR BAGS, POWER TRAIN BROKE, 4 WHEELS LOCKED UP. UPDATED 7/25/18
NHTSA complaint #11032647 — an unverified report by a vehicle owner.
at 288,000 milesMechanicsville, MD
AIR BAGS
TL* THE CONTACT OWNS A 2007 DODGE NITRO 4X2. WHILE DRIVING 35 MPH, ALL FOUR WHEELS LOCKED UP AND THE VEHICLE STALLED. THE CONTACT ALSO STATED THAT THE DRIVER SIDE, PASSENGER SIDE, REAR DRIVER SIDE, AND REAR PASSENGER SIDE AIR BAGS DEPLOYED. THE FAILURE OCCURRED WITHOUT WARNING. THE VEHICLE WAS TOWED TO THE CONTACT'S RESIDENCE. THE VEHICLE WAS NOT TAKEN TO THE DEALER. THE VEHICLE WAS NOT DIAGNOSED OR REPAIRED. THE CONTACT DID NOT RECEIVE NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 13V121000 (POWER TRAIN, AIR BAGS, STRUCTURE). THE CONTACT BELIEVED THAT THE RECALL NOTIFICATION WAS SENT TO THE OWNER FROM WHOM HE BOUGHT THE VEHICLE. THE PARTS TO DO THE REPAIR WERE UNAVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. THE MANUFACTURER WAS CONTACTED AT 800-247-9753 AND STATED THAT THEY WOULD NOT REPAIR THE FAILURE. THE APPROXIMATE FAILURE MILEAGE WAS 288,000. *LN CONSUMER STATED AIR BAGS, POWER TRAIN BROKE, 4 WHEELS LOCKED UP. UPDATED 7/25/18
NHTSA complaint #11032647 — an unverified report by a vehicle owner.
at 288,000 milesMechanicsville, MD
WHEELS
TL* THE CONTACT OWNS A 2007 DODGE NITRO 4X2. WHILE DRIVING 35 MPH, ALL FOUR WHEELS LOCKED UP AND THE VEHICLE STALLED. THE CONTACT ALSO STATED THAT THE DRIVER SIDE, PASSENGER SIDE, REAR DRIVER SIDE, AND REAR PASSENGER SIDE AIR BAGS DEPLOYED. THE FAILURE OCCURRED WITHOUT WARNING. THE VEHICLE WAS TOWED TO THE CONTACT'S RESIDENCE. THE VEHICLE WAS NOT TAKEN TO THE DEALER. THE VEHICLE WAS NOT DIAGNOSED OR REPAIRED. THE CONTACT DID NOT RECEIVE NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 13V121000 (POWER TRAIN, AIR BAGS, STRUCTURE). THE CONTACT BELIEVED THAT THE RECALL NOTIFICATION WAS SENT TO THE OWNER FROM WHOM HE BOUGHT THE VEHICLE. THE PARTS TO DO THE REPAIR WERE UNAVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. THE MANUFACTURER WAS CONTACTED AT 800-247-9753 AND STATED THAT THEY WOULD NOT REPAIR THE FAILURE. THE APPROXIMATE FAILURE MILEAGE WAS 288,000. *LN CONSUMER STATED AIR BAGS, POWER TRAIN BROKE, 4 WHEELS LOCKED UP. UPDATED 7/25/18
NHTSA complaint #11032647 — an unverified report by a vehicle owner.
Hereford, TX2 injured
POWER TRAIN
WE WERE DRIVING LIKE EVERY MORNING TO OUR WORK AND WHEN WE TRY TO PASS THE INTERSECTION WE HAVE TO STOP ON A YIELD SIGN TO LET THE OTHER TRAFFIC PASS. WHEN I TRY TO HIT THE ACCELERATE ALL THE LATERAL AIR BAGS EXPLODED WITHOUT REASON AND THE1ST THING WE THOUGHT WAS THAT SOMEONE HIT US. I TRY TO MOVE THE CAR AND THE CAR WASN'T RUNNING AT ALL ALSO I CANNOT STOP IT SO I HAVE TO TURN IN OFF. WE GO OUT OF THE CAR TO SEE IF WE GOT HIT BUT THE CAR DIDN'T HAVE ANYTHING SO WE TRY TO SEE UNDER THE CAR AND ALL THE DRIVE SHAFT WAS CRACKED IN HALF! THE SHERIFFS COME TO THE SCENE AND THEY CAN'T BELIEVE THAT THE CAR WAS IN THAT CONDITION IF WE DIDN'T HAVE A WRECK OR ANYTHING! THEY SAY THAT EVERYTHING LOOKS LIKE A SAFETY RECALL, WE DID A RESEARCH ONLINE AND WAS RIGHT MY CAR HAS A SAFETY RECALL SINCE 2013 AND THEY NEVER SEND ME A LETTER OR CALL ME TO LET ME KNOW ABOUT IT! I DROVE THAT CAR EVERYDAY TO WORK,TO PICK UP MY KIDS FROM SCHOOL ETC..ETC.. AND I CAN'T BELIEVE WHAT HAPPENED I COULD DIE IF MY CAR WASN'T STOP! I WAS VERY LUCKY THAT I WAS ON A YIELD SIGN WHEN EVERYTHING HAPPEN. NOW MY CAR INSURANCE DIDN'T WANT TO PAY ANYTHING BECAUSE THEY FOUND OUT ABOUT THE RECALL AND TOLD ME THAT THE AGENCY HAS TO PAY FOR EVERYTHING BECAUSE THAT WAS A MANUFACTURER PROBLEM! BUT THE DODGE DON'T WANT TO PAY OR FIX ANYTHING THEY ALSO HAVE THE NERVE TO TOLD ME THAT MY CAR DIDN'T HAD A SAFETY RECALL AT ALL EVEN WHEN THE MOPAR PAGE SAY THAT MY CAR DID HAD A RECALL! NOW I'M WITHOUT CAR AND DEALING WITH THE EXPENSES OF TOWING MY CAR ETC..ETC..
NHTSA complaint #11023862 — an unverified report by a vehicle owner.
Hereford, TX2 injured
AIR BAGS
WE WERE DRIVING LIKE EVERY MORNING TO OUR WORK AND WHEN WE TRY TO PASS THE INTERSECTION WE HAVE TO STOP ON A YIELD SIGN TO LET THE OTHER TRAFFIC PASS. WHEN I TRY TO HIT THE ACCELERATE ALL THE LATERAL AIR BAGS EXPLODED WITHOUT REASON AND THE1ST THING WE THOUGHT WAS THAT SOMEONE HIT US. I TRY TO MOVE THE CAR AND THE CAR WASN'T RUNNING AT ALL ALSO I CANNOT STOP IT SO I HAVE TO TURN IN OFF. WE GO OUT OF THE CAR TO SEE IF WE GOT HIT BUT THE CAR DIDN'T HAVE ANYTHING SO WE TRY TO SEE UNDER THE CAR AND ALL THE DRIVE SHAFT WAS CRACKED IN HALF! THE SHERIFFS COME TO THE SCENE AND THEY CAN'T BELIEVE THAT THE CAR WAS IN THAT CONDITION IF WE DIDN'T HAVE A WRECK OR ANYTHING! THEY SAY THAT EVERYTHING LOOKS LIKE A SAFETY RECALL, WE DID A RESEARCH ONLINE AND WAS RIGHT MY CAR HAS A SAFETY RECALL SINCE 2013 AND THEY NEVER SEND ME A LETTER OR CALL ME TO LET ME KNOW ABOUT IT! I DROVE THAT CAR EVERYDAY TO WORK,TO PICK UP MY KIDS FROM SCHOOL ETC..ETC.. AND I CAN'T BELIEVE WHAT HAPPENED I COULD DIE IF MY CAR WASN'T STOP! I WAS VERY LUCKY THAT I WAS ON A YIELD SIGN WHEN EVERYTHING HAPPEN. NOW MY CAR INSURANCE DIDN'T WANT TO PAY ANYTHING BECAUSE THEY FOUND OUT ABOUT THE RECALL AND TOLD ME THAT THE AGENCY HAS TO PAY FOR EVERYTHING BECAUSE THAT WAS A MANUFACTURER PROBLEM! BUT THE DODGE DON'T WANT TO PAY OR FIX ANYTHING THEY ALSO HAVE THE NERVE TO TOLD ME THAT MY CAR DIDN'T HAD A SAFETY RECALL AT ALL EVEN WHEN THE MOPAR PAGE SAY THAT MY CAR DID HAD A RECALL! NOW I'M WITHOUT CAR AND DEALING WITH THE EXPENSES OF TOWING MY CAR ETC..ETC..
NHTSA complaint #11023862 — an unverified report by a vehicle owner.
Hereford, TX2 injured
UNKNOWN OR OTHER
WE WERE DRIVING LIKE EVERY MORNING TO OUR WORK AND WHEN WE TRY TO PASS THE INTERSECTION WE HAVE TO STOP ON A YIELD SIGN TO LET THE OTHER TRAFFIC PASS. WHEN I TRY TO HIT THE ACCELERATE ALL THE LATERAL AIR BAGS EXPLODED WITHOUT REASON AND THE1ST THING WE THOUGHT WAS THAT SOMEONE HIT US. I TRY TO MOVE THE CAR AND THE CAR WASN'T RUNNING AT ALL ALSO I CANNOT STOP IT SO I HAVE TO TURN IN OFF. WE GO OUT OF THE CAR TO SEE IF WE GOT HIT BUT THE CAR DIDN'T HAVE ANYTHING SO WE TRY TO SEE UNDER THE CAR AND ALL THE DRIVE SHAFT WAS CRACKED IN HALF! THE SHERIFFS COME TO THE SCENE AND THEY CAN'T BELIEVE THAT THE CAR WAS IN THAT CONDITION IF WE DIDN'T HAVE A WRECK OR ANYTHING! THEY SAY THAT EVERYTHING LOOKS LIKE A SAFETY RECALL, WE DID A RESEARCH ONLINE AND WAS RIGHT MY CAR HAS A SAFETY RECALL SINCE 2013 AND THEY NEVER SEND ME A LETTER OR CALL ME TO LET ME KNOW ABOUT IT! I DROVE THAT CAR EVERYDAY TO WORK,TO PICK UP MY KIDS FROM SCHOOL ETC..ETC.. AND I CAN'T BELIEVE WHAT HAPPENED I COULD DIE IF MY CAR WASN'T STOP! I WAS VERY LUCKY THAT I WAS ON A YIELD SIGN WHEN EVERYTHING HAPPEN. NOW MY CAR INSURANCE DIDN'T WANT TO PAY ANYTHING BECAUSE THEY FOUND OUT ABOUT THE RECALL AND TOLD ME THAT THE AGENCY HAS TO PAY FOR EVERYTHING BECAUSE THAT WAS A MANUFACTURER PROBLEM! BUT THE DODGE DON'T WANT TO PAY OR FIX ANYTHING THEY ALSO HAVE THE NERVE TO TOLD ME THAT MY CAR DIDN'T HAD A SAFETY RECALL AT ALL EVEN WHEN THE MOPAR PAGE SAY THAT MY CAR DID HAD A RECALL! NOW I'M WITHOUT CAR AND DEALING WITH THE EXPENSES OF TOWING MY CAR ETC..ETC..
NHTSA complaint #11023862 — an unverified report by a vehicle owner.
at 123,000 milesHouston, TX
EXTERIOR LIGHTING
FOR OVER THE LAST YEAR MY CAR HAS BEEN LOCKING AND UNLOCKING ON ITS OWN . MY HORN HAD BEEN SOUNDING OFF EVEN WHILE IM DRIVING WITHOUT ME UTILIZING THE HORN AND EVEN WHEN IM AT HOME WITHOUT THE ALARM ON. I ALSO HAVE HAD REPAET ISSUE WITH THE HEADLIGHT AND TAILLIGHTS BECAUSE THE WIRES KEEP BURNING OUT .
NHTSA complaint #10899420 — an unverified report by a vehicle owner.
at 123,000 milesHouston, TX
ELECTRICAL SYSTEM
FOR OVER THE LAST YEAR MY CAR HAS BEEN LOCKING AND UNLOCKING ON ITS OWN . MY HORN HAD BEEN SOUNDING OFF EVEN WHILE IM DRIVING WITHOUT ME UTILIZING THE HORN AND EVEN WHEN IM AT HOME WITHOUT THE ALARM ON. I ALSO HAVE HAD REPAET ISSUE WITH THE HEADLIGHT AND TAILLIGHTS BECAUSE THE WIRES KEEP BURNING OUT .
NHTSA complaint #10899420 — an unverified report by a vehicle owner.
at 123,000 milesHouston, TX
ELECTRONIC STABILITY CONTROL (ESC)
FOR OVER THE LAST YEAR MY CAR HAS BEEN LOCKING AND UNLOCKING ON ITS OWN . MY HORN HAD BEEN SOUNDING OFF EVEN WHILE IM DRIVING WITHOUT ME UTILIZING THE HORN AND EVEN WHEN IM AT HOME WITHOUT THE ALARM ON. I ALSO HAVE HAD REPAET ISSUE WITH THE HEADLIGHT AND TAILLIGHTS BECAUSE THE WIRES KEEP BURNING OUT .
NHTSA complaint #10899420 — an unverified report by a vehicle owner.
at 100,100 milesNEW Port Richey, FL
STRUCTURE:BODY:DOOR
TL* THE CONTACT OWNS A 2007 DODGE NITRO 4X2. THE CONTACT STATED THAT THE DOORS AND REAR HATCH WOULD NOT UNLOCK UNLESS THE ENGINE WAS RUNNING. THE CONTACT ALSO STATED THAT THE DRIVER'S SIDE AIR BAG WARNING INDICATOR WAS ILLUMINATED ON THE INSTRUMENT PANEL. THE VEHICLE WAS TAKEN TO THE DEALER FOR DIAGNOSTIC TESTING, BUT THE DETAILS OF THE DIAGNOSTIC COULD NOT BE PROVIDED. THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE. THE APPROXIMATE FAILURE MILEAGE WAS 100,100.
NHTSA complaint #10876370 — an unverified report by a vehicle owner.
at 100,100 milesNEW Port Richey, FL
AIR BAGS
TL* THE CONTACT OWNS A 2007 DODGE NITRO 4X2. THE CONTACT STATED THAT THE DOORS AND REAR HATCH WOULD NOT UNLOCK UNLESS THE ENGINE WAS RUNNING. THE CONTACT ALSO STATED THAT THE DRIVER'S SIDE AIR BAG WARNING INDICATOR WAS ILLUMINATED ON THE INSTRUMENT PANEL. THE VEHICLE WAS TAKEN TO THE DEALER FOR DIAGNOSTIC TESTING, BUT THE DETAILS OF THE DIAGNOSTIC COULD NOT BE PROVIDED. THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE. THE APPROXIMATE FAILURE MILEAGE WAS 100,100.
NHTSA complaint #10876370 — an unverified report by a vehicle owner.
at 100,100 milesNEW Port Richey, FL
LATCHES/LOCKS/LINKAGES
TL* THE CONTACT OWNS A 2007 DODGE NITRO 4X2. THE CONTACT STATED THAT THE DOORS AND REAR HATCH WOULD NOT UNLOCK UNLESS THE ENGINE WAS RUNNING. THE CONTACT ALSO STATED THAT THE DRIVER'S SIDE AIR BAG WARNING INDICATOR WAS ILLUMINATED ON THE INSTRUMENT PANEL. THE VEHICLE WAS TAKEN TO THE DEALER FOR DIAGNOSTIC TESTING, BUT THE DETAILS OF THE DIAGNOSTIC COULD NOT BE PROVIDED. THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE. THE APPROXIMATE FAILURE MILEAGE WAS 100,100.
NHTSA complaint #10876370 — an unverified report by a vehicle owner.
at 100,000 milesCanton, MI
FUEL/PROPULSION SYSTEM
THE GAS TANK DOESN'T STOP THE PUMP WHEN IT'S FULL RESULTING IN GAS OVERFLOWING EVERYWHERE.
NHTSA complaint #10872799 — an unverified report by a vehicle owner.
at 161,000 milesCorpus Christi, TX
VEHICLE SPEED CONTROL
BREAKS HAVE GONE OUT TWICE NOW AND I HAVE BEEN TOLD ITS BECAUSE OF ME RUNNING WITH MY EMERGENCY BRAKE ON. NOT TRUE AND I HAVE HAD TO REPLACE ALL BREAKING SYSTEM. CRUISE CONTROL DOES NOT WORK WHILE ON HWY TOOK IT TO DEALERSHIP 3 TIMES AND THEY SAID IT WORKS. I HAVE HAD ELECTRICAL ISSUES WITH WINDOW MOTORS AND WIPERS ALONG WITH CRUISE CONTROL
NHTSA complaint #10852775 — an unverified report by a vehicle owner.
at 161,000 milesCorpus Christi, TX
ELECTRICAL SYSTEM
BREAKS HAVE GONE OUT TWICE NOW AND I HAVE BEEN TOLD ITS BECAUSE OF ME RUNNING WITH MY EMERGENCY BRAKE ON. NOT TRUE AND I HAVE HAD TO REPLACE ALL BREAKING SYSTEM. CRUISE CONTROL DOES NOT WORK WHILE ON HWY TOOK IT TO DEALERSHIP 3 TIMES AND THEY SAID IT WORKS. I HAVE HAD ELECTRICAL ISSUES WITH WINDOW MOTORS AND WIPERS ALONG WITH CRUISE CONTROL
NHTSA complaint #10852775 — an unverified report by a vehicle owner.
at 161,000 milesCorpus Christi, TX
SERVICE BRAKES
BREAKS HAVE GONE OUT TWICE NOW AND I HAVE BEEN TOLD ITS BECAUSE OF ME RUNNING WITH MY EMERGENCY BRAKE ON. NOT TRUE AND I HAVE HAD TO REPLACE ALL BREAKING SYSTEM. CRUISE CONTROL DOES NOT WORK WHILE ON HWY TOOK IT TO DEALERSHIP 3 TIMES AND THEY SAID IT WORKS. I HAVE HAD ELECTRICAL ISSUES WITH WINDOW MOTORS AND WIPERS ALONG WITH CRUISE CONTROL
NHTSA complaint #10852775 — an unverified report by a vehicle owner.