FaultScore

2002 Dodge RAM 1500 equipment problems

11 of the 1,004 complaints about the 2002 Dodge RAM 1500 are about the equipment — 1% of everything reported for this model year. Half of the failures with a mileage on record happened before 78,000 miles.

A

11

Complaints

0

Crashes

0

Fires

0

Injuries

Exactly what failed

Equipment 7 63.6%
Accessory Scissor/Screw/Bottle Jack/Lift 2 18.2%
AIR Conditioner 1 9.1%
Anti-Theft Devices 1 9.1%

Equipment & Accessories across every Dodge RAM 1500 year

1997 15 10.9%
1998 14 10.1%
1999 16 11.6%
2000 15 10.9%
2001 18 13.0%
2002 11 8.0%
2003 11 8.0%
2004 13 9.4%
2006 14 10.1%
2009 11 8.0%

What owners said

Filed with NHTSA, in their own words.

at 85,000 miles Ashland City, TN

EQUIPMENT

MY 2002 DODGE RAM 1500 WHICH I BOUGHT NEW HAS THE DASH CRACKING ALL OVER.

NHTSA complaint #10421566 — an unverified report by a vehicle owner.

at 13,000 miles West Point, GA

EQUIPMENT

CRACKED DASH BOARD. DASH BOARD IS FALLING APART. HUGE CHUNKS ARE FALLING OUT.

NHTSA complaint #10307292 — an unverified report by a vehicle owner.

at 78,000 miles Winston-Salem, NC

EQUIPMENT

THE 2002 DODGE RAM 1500 SLT WAS BOUGHT IN 2006. 2 MONTHS LATER, THE REAR END HAD TO BE REPLACED. NO WARRANTY. (2000.00 OUT OF POCKET). SIX MONTHS LATER, THE FRONT END WENT OUT. (2083.00 OUT OF POCKET). NO MORE PROBLEMS UNTIL 6 MONTHS AGO. HAD TO REPLACE ALL WHEEL BEARINGS AND BRAKES ( 1500.00 OUT OF POCKET) NOW, MY MECHANIC SAYS THAT THE BRAKES AND FRONT SUSPENSION HAS TO BE REPLACED(ANOTHER 2300.00 OUT OF POCKET) THIS TRUCK HAS NEVER BEEN TAKEN OFF-ROAD. IT HAS BEEN VERY WELL TAKEN CARE OF. DODGE HAS BEEN NOTIFIED,NO RESPONSE. HOW CAN THEY EXPECT US TO KEEP BUYING THEIR VEHICLES, WHEN THEY CAN'T OR WON'T TELL US WHAT IS GOING ON? I HAVE NOT RECEIVED A RECALL FOR ANY OF THE THINGS THAT HAVE HAPPENED.

NHTSA complaint #10285310 — an unverified report by a vehicle owner.

at 71,000 miles West Haven, CT

EQUIPMENT:APPLIANCE:AIR CONDITIONER

TL*THE CONTACT OWNS A 2002 DODGE RAM 1500. IN WARM WEATHER CONDITIONS, THE AIR CONDITIONER SYSTEM BECOMES INOPERATIVE. ALSO, IN COLD WEATHER CONDITIONS, THE DEFROSTER DOES NOT WORK PROPERLY. THE FAILURE CAUSES IMPAIRED VISIBILITY IN INCLEMENT WEATHER AND COULD RESULT IN A CRASH. THE DEALER STATED THAT THE VIN WAS EXCLUDED FROM NHTSA CAMPAIGN ID NUMBER 03V078000 (STEERING:COLUMN). THE CONTACT WOULD HAVE TO INSTALL A WIRING HARNESS OVERLAY AT THE COST OF $800. THE VEHICLE HAS NOT BEEN REPAIRED. THE MANUFACTURER REFERRED HIM TO THE DEALER. THE FAILURE MILEAGE WAS 71,000 AND CURRENT MILEAGE WAS 88,000.

NHTSA complaint #10253045 — an unverified report by a vehicle owner.

at 90,000 miles Spring, TX

EQUIPMENT

(1) NO EVENTS THAT LED TO CRACKED DASHBOARD. (2) DASHBOARD HAS DEVELOPED NUMEROUS CRACKS AND SMALL PIECES FROM VENTS HAVE STARTED TO FALL. (3) BROUGHT TO THE ATTENTION OF DODGE DEALERSHIP DURING ROUTINE MAINTENANCE, SERVICE PERSONNEL SAID THAT THERE WAS NOTHING THEY COULD DO, BECAUSE TRUCK WAS OUT OF WARRANTY.

NHTSA complaint #10213591 — an unverified report by a vehicle owner.

Debary, FL

EQUIPMENT

DASH BOARD CRACKING, DASH LIGHT AND HEADLIGHT WENT OUT WHILE DRIVING. ALSO, REPLACE WINDSHIELD TWICE. UNKNOWN WHY THE WINDSHIELD CRACK.

NHTSA complaint #10189623 — an unverified report by a vehicle owner.

at 7,000 miles Shaw AFB, SC

EQUIPMENT

CD/CASSETTE CLOCK RADIO - CLOCK GAINS TIME; MUST BE RESET ONCE EVEY 2 MONTHS

NHTSA complaint #10121885 — an unverified report by a vehicle owner.

at 114,000 miles Clarksville, TN

EQUIPMENT

I AM NOW IN THE PROCESS OF HAVING THE RACK AND PINION REPLACED FOR THE SECOND TIME. THE FIRST TIME THE RACK AND PINION WENT OUT AND THIS TIME WAS DURING DRIVING THE VEHICLE IN FOUR WHEEL DRIVE IN THE SNOW. THE FIRST OCCURANCE WAS AT 40,000 MILES WHEN WE HAD 6 INCHES OF SNOW AND THIS TIME WAS AT 114,000 MILES IN 8 INCHES OF SNOW. THIS VEHICLE IS HOW I MAKE A LIVING AND IS NOT USED FOR RECREATIONAL OFF ROADING. THE DAMAGE TO THE RACK AND PINION OCCURED DURING REGULAR FOUR WHEEL DRIVING ON CITY STREETS.

NHTSA complaint #10105630 — an unverified report by a vehicle owner.

Godley, TX

EQUIPMENT:MECHANICAL:ACCESSORY SCISSOR/SCREW/BOTTLE JACK/LIFT

WHILE JACKING THE VEHICLE HOOK ATTACHMENT TO THE JACK WAS TWISTED. CONSUMER WAS ABLE TO JACK UP THE VEHICLE, BUT FAILED AND HIT THE GROUND. NO INJURIES REPORTED. CONSUMER DROVE THE VEHICLE TO DEALER FOR INSPECTION, AND MECHANIC INFORMED CONSUMER THAT THIS PART WAS NOT UNDER WARRANTY, AND CONSUMER NEEDED TO PAY FOR REPAIRS.

NHTSA complaint #10091840 — an unverified report by a vehicle owner.

Rosenburg, TX

EQUIPMENT:ELECTRICAL:ANTI-THEFT DEVICES

WIESNER DODGE, 26529 S.W. FREEWAY, ROSENBURG, TX77471 TRUCK WAS TAKEN IN FOR A RECALL ON THE BLOWER MOTOR, THE DEALER REPLACED BLOWER MOTOR BUT WAS REFUSING TO HOOK THE ALARM BACK UP.

NHTSA complaint #10022765 — an unverified report by a vehicle owner.

Wilmington, DE

EQUIPMENT:MECHANICAL:ACCESSORY SCISSOR/SCREW/BOTTLE JACK/LIFT

THE JACK THAT IS SHIPPED WITH THE DODGE RAM 1500 IS WAY TOO SMALL TO HANDLE THE PARGE TRUCK. I HAD TO CHANGE A TIRE TODAY FOR THE FIRST TIME. THE VEHICLE FELL OFF OF THE JACK TWICE. THE JACK IS A SMALL CYLINDER TYPE, WITH A SMALL FOOTPRINT. WHILE JACKING THE REAR WHEEL ACCORDING TO THE INSTRUCTIONS IN THE USER MANUAL, THE JACK SLIPS EASILY BECAUSE A) IT HAS A SMALL FOOTPRINT THAT REMAINS IN CONTACT WITH THE GROUND, AND B) THE EXTENTIONS USED TO TURN THE CRANKING MECHANISM ON THE JACK ARE WOBBLY, WHICH CAN CAUSE THE JACK TO MOVE WHILE RAISING AND LOWERING. I RESEARCHED THIS WITH SEVERAL OTHER DODGE RAM OWNERS, EACH WHO HAVE PURCHASED SEPARATE HEAVY DUTY JACKS TO ALLOCATE FOR THE INSUFFICIENT STANDARD JACK THAT SHIPS WITH THE VEHICLE. I CONTACT DAIMLERCHRYSLER TODAY ABOUT THIS ISSUE.

NHTSA complaint #763432 — an unverified report by a vehicle owner.

Other 2002 Dodge RAM 1500 problems

← Full 2002 Dodge RAM 1500 report