2003 Dodge RAM 2500 airbag problems

AIR BAGS

The contact owns a 2003 Dodge Ram 2500. The contact received notification of NHTSA Campaign Number: 09E001000 (Steering), 13V528000 (Steering) and 15V312000 (Air Bags) however, the parts to do the recall repairs were not yet available. The local dealer was contacted. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repairs. The manufacturer was made aware of the issue. The contact had not experienced a failure. Parts distribution disconnect.

NHTSA complaint #11532783 — an unverified report by a vehicle owner.

AIR BAGS

3D7KU26633G8[XXX] REDACTED TO PROTECT PERSONALLY IDENTIFIABLE INFORMATION PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6).

NHTSA complaint #11338908 — an unverified report by a vehicle owner.

AIR BAGS

TOOK VEHICLE TO DEALER THEY STATED IT NEEDED A AIR BAG CONTROL MODULE WHICH WAS 3 YEARS AGO PART IS STILL ON ORDER AND HAS NOT BEEN INSTALLED

NHTSA complaint #11080946 — an unverified report by a vehicle owner.

AIR BAGS

TL* TAKATA RECALL. THE CONTACT OWNS A 2003 DODGE RAM 2500. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 15V312000 (AIR BAGS). THE PART NEEDED FOR THE REPAIR WAS NOT AVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. THE CONTACT CALLED CABRAL CHRYSLER JEEP DODGE RAM (1145 W YOSEMITE AVE, MANTECA, CA 95337, PHONE NUMBER: (209) 823-1148) AND WAS INFORMED THAT THE PART WAS NOT AVAILABLE. THE MANUFACTURER WAS NOT CONTACTED. THE CONTACT HAD NOT EXPERIENCED A FAILURE. PARTS DISTRIBUTION DISCONNECT.

NHTSA complaint #11046383 — an unverified report by a vehicle owner.

AIR BAGS

TL* THE CONTACT OWNS A 2003 DODGE RAM 2500. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 15V312000 (AIR BAGS); HOWEVER, THE PART TO DO THE REPAIR WAS UNAVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. LITHIA CHRYSLER DODGE JEEP RAM IN FRESNO, CALIFORNIA (6162 N BLACKSTONE AVE) WAS MADE AWARE OF THE RECALL AND STATED THAT THE PARTS WERE UNAVAILABLE. THE MANUFACTURER WAS MADE AWARE OF THE ISSUE. THE CONTACT HAD NOT EXPERIENCED A FAILURE. PARTS DISTRIBUTION DISCONNECT.

NHTSA complaint #11044526 — an unverified report by a vehicle owner.

AIR BAGS

TAKATA RECALL. AIR BAG STAYS ON SOMETIMES LIGHT WILL BLINK OFF. IN MOTION

NHTSA complaint #11039588 — an unverified report by a vehicle owner.

AIR BAGS

TAKATA INFILTRATORS WELL THE GOVERNMENT WANTS TO FORCE REPLACEMENT OF AIR BAG, BUT DOSES NOT REQUIRE THE VEHICLE MANUFACTURE TO PROVIDE REPLACE PARTS FOR THE ANTI- LOCK BRAKES. THIS PICK-UP HAS NEED A NEW ANTI LOCK BRAKE CONTROL MODULE FOR YEARS, BUT OEM REPLACEMENT PARTS ARE NOT AVAILABLE, BUT AIR BAGS ARE. A EXCELLENT EXAMPLE OF HOW BUREAUCRACY'S REALLY CARE ABOUT YOUR SAFETY.

NHTSA complaint #11034246 — an unverified report by a vehicle owner.

AIR BAGS

TL* THE CONTACT OWNS A 2003 DODGE RAM 2500. WHILE DRIVING UNKNOWN SPEEDS, THE AIR BAG INDICATOR ILLUMINATED. THE VEHICLE WAS TAKEN TO A LOCAL DEALER (DOMINION OF BEDFORD, 1750 INDEPENDENCE BLVD BEDFORD, VA 24523) WHERE IT WAS DIAGNOSED THAT THE AIR BAG CONTROL MODULE NEEDED TO BE REPLACED; HOWEVER, THE PART WAS NO LONGER BEING MANUFACTURED. THERE WAS AN ATTEMPT TO REPAIR THE VEHICLE WITH A RE-MANUFACTURED PART, BUT THE FAILURE RECURRED. THE VEHICLE WAS NOT REPAIRED. THE VIN WAS UNKNOWN. THE FAILURE MILEAGE WAS 130,000.

NHTSA complaint #11031679 — an unverified report by a vehicle owner.

AIR BAGS

TAKATA RECALL: THIS IS THE SECOND RECALL I HAVE RECEIVED CONCERNING THE TAKATA RECALL. WHEN THE FIRST ONE WAS DONE, MY DASH HAD 3 CRACKS THAT WERE DUE TO EXCESSIVE HEAT BUILD UP WHEN EH WINDOWS WERE ROLLED UP AND THE OUTSIDE TEMPERATURE WAS EXCESSIVE. AFTER R THE RECALL WAS COMPLETED THE DASH HAD 11 CRACKS, WHICH I WAS WILLING TO ACCEPT. NOW I GET ANOTHER RECALL NOTICE (R26/ NHTSA 15V-312). THE DEALER TELLS ME, THIS WILL MOST LIKELY RESULT IN MORE CRACKS IN THE DASH, AND THEY WILL NOT BE RESPONSIBLE. I HAVE CONTACTED DODGE CUSTOMER ASSISTANCE AND THEY TOLD ME THAT DUE TO THE FACT THAT THERE WERE CRACKS ALREADY IN THE DASH, THEY CANNOT REPAIR OR REPLACE THE DASH WHEN THEY PERFORM THIS LAST RECALL. I AM ASSUMING TO PERFORM THE CURRENT RECALL WILL RESULT IN MORE THAT 6 MORE CRACKS. I DO NOT FEEL THAT 17-18 CRACKS IN A HARD PLASTIC DASH WOULD BE SAFE IN THE EVENT OF A WRECK. I ALSO DO NOT FEEL THAT I SHOULD HAVE TO PAY FOR THE DAMAGE THAT WAS DONE DUE TO THESE TAKATA RECALLS. I AM TRYING TO GET THIS RESOLVED BEFORE I HAVE THE LAST RECALL PERFORMED. THE FIRST RECALL (P78) WAS PERFORMED DURING JULY THRU AUGUST 2015.

NHTSA complaint #11022303 — an unverified report by a vehicle owner.

AIR BAGS

TL* TAKATA RECALL. THE CONTACT OWNS A 2003 DODGE RAM 2500. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 15V312000 (AIR BAGS); HOWEVER, THE PART NEEDED FOR THE REPAIR WAS NOT AVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. THE DEALER AND MANUFACTURER WERE NOT CONTACTED. THE CONTACT HAD NOT EXPERIENCED A FAILURE. PARTS DISTRIBUTION DISCONNECT.

NHTSA complaint #11011386 — an unverified report by a vehicle owner.

AIR BAGS

TOOK VEHICLE INTO JACKSONS OF ENID, 4405 W OWEN GARRIOTT RD, ENID, OK 73703 ON 4/27/17 FOR SAFETY RECALL RELATED WORK ON PASSENGER AIR BAG INFLATOR AND OUTER TIE ROD ASSEMBLY. AIR BAG LIGHT WAS COMING ON SPORADICALLY AND INCREASINGLY OFTEN. WORK PERFORMED, IF ANY, BY JACKSONS OF ENID DID NOT SOLVE THE PROBLEM. AIR BAG LIGHT CAME ON WITHIN A MILE OF THE BUSINESS AND CONTINUES AT VARIOUS SPEEDS AND FOR LONGER PERIODS OF TIME. OUTER TIE ROD ASSEMBLY??? CAN'T TELL. . WHAT AM I SUPPOSED TO DO? WAIT UNTIL THE AIRBAG INFLATES WHILE I AM DRIVING, POSSIBLY INJURING MYSELF OR OTHERS? OR MAYBE LOSE A FRONT WHEEL? THIS IS NOT THE ONLY DISTURBING ENCOUNTER THAT I HAVE EXPERIENCED AT THIS BUSINESS. CALL ME ((580) 984-1200). I DO NOT TRUST JACKSONS OF ENID AND THEY ARE THE ONLY GAME IN TOWN. TRIED TO CONTACT BBB, BUT THEY ARE NOT BBB AFFILIATED. GO FIGURE.

NHTSA complaint #11003502 — an unverified report by a vehicle owner.

AIR BAGS

TL* THE CONTACT OWNS A 2003 DODGE RAM 2500. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 15V312000 (AIR BAGS). THE PART TO DO THE REPAIR WAS UNAVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. ANNAPOLIS DODGE OF ANNAPOLIS, MARYLAND WAS CONTACTED ABOUT THE RECALL AND STATED THAT THE PARTS WERE UNAVAILABLE, BUT WOULD BE AVAILABLE WITHIN ONE WEEK. THE MANUFACTURER WAS MADE NOT AWARE OF THE ISSUE. THE CONTACT HAD NOT EXPERIENCED A FAILURE. PARTS DISTRIBUTION DISCONNECT.

NHTSA complaint #11002540 — an unverified report by a vehicle owner.

AIR BAGS

TL* THE CONTACT OWNS A 2003 DODGE RAM 2500. THE DEALER ADVISED THE CONTACT VIA PHONE THAT SHE NEEDED TO HAVE THE DASHBOARD REPAIRED PRIOR TO THE VEHICLE BEING REPAIRED PER NHTSA CAMPAIGN NUMBER: 15V312000 (AIR BAGS). THE MANUFACTURER WAS NOTIFIED AND DID NOT ASSIST. THE FAILURE MILEAGE WAS 170,000.

NHTSA complaint #10983691 — an unverified report by a vehicle owner.

AIR BAGS

TL* TAKATA RECALL. THE CONTACT OWNS A 2003 DODGE RAM 2500. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 15V312000 (AIR BAGS); HOWEVER, THE TECHNICIAN REFUSED TO PERFORM THE RECALL REPAIR DUE TO THE PARTS NOT MATCHING THE REMEDY PARTS THAT WERE SENT. THE TECHNICIAN STATED THAT THE VEHICLE'S AIR BAG WERE A DIFFERENT SIZE. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. THE MANUFACTURER WAS NOTIFIED OF THE ISSUE. THE CONTACT HAD NOT EXPERIENCED A FAILURE. VIN TOOL CONFIRMS PARTS NOT AVAILABLE.

NHTSA complaint #10971553 — an unverified report by a vehicle owner.

AIR BAGS

TL* TAKATA RECALL. THE CONTACT OWNS A 2003 DODGE RAM 2500. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 15V312000 (AIR BAGS); HOWEVER, THE PART TO DO THE REPAIR WAS UNAVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. THE MANUFACTURER WAS MADE AWARE OF THE ISSUE. THE CONTACT HAD NOT EXPERIENCED A FAILURE. PARTS DISTRIBUTION DISCONNECT.

NHTSA complaint #10971720 — an unverified report by a vehicle owner.

AIR BAGS

I CONTACTED MY LOCAL DODGE DEALERSHIP ON THE RECALL YOU GUYS SENT LAST YEAR ON THIS MATTER. I WAS TOLD THEY DID NOT HAVE THE NEW AIRBAGS TO INSTALL AND THAT I WOULD RECEIVE ANOTHER NOTICE STATING WHEN THEY HAD THEM. THEN, I COULD THEN CALL BACK TO SET UP A TIME TO HAVE THE FAULTY ONE REPLACED. I NEVER RECEIVED THAT NOTICE AND HAVE RECEIVED MY SECOND SAFETY RECALL NOTICE ON THE SAME ISSUE. I WOULD VERY MUCH LIKE TO HAVE THIS FIXED SINCE MY FAMILY OFTEN USE THIS VEHICLE. BUT THE LOCAL DEALER ONLY SEEMS INTERESTED IN MAKING MONEY, NOT THE SAFETY OF WHAT THEY SALE.

NHTSA complaint #10971010 — an unverified report by a vehicle owner.

AIR BAGS

HAVE HAD 4 RECALL ALERTS IN THE LAST 2 YEARS! CALLED DEALER TO MAKE APPOINTMENT TO FIND THEY HAVE NO PARTS!

NHTSA complaint #10969779 — an unverified report by a vehicle owner.

AIR BAGS

TL* TAKATA RECALL. THE CONTACT OWNS A 2003 DODGE RAM 2500. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 15V312000 (AIR BAGS) AND STATED THAT THE PART NEEDED FOR THE REPAIR WAS NOT AVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. THE MANUFACTURER WAS MADE AWARE OF THE ISSUE. THE CONTACT HAD NOT EXPERIENCED A FAILURE. PARTS DISTRIBUTION DISCONNECT.

NHTSA complaint #10956642 — an unverified report by a vehicle owner.

AIR BAGS

TL* TAKATA RECALL. THE CONTACT OWNS A 2003 DODGE RAM 2500. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 15V312000 (AIR BAGS); HOWEVER, THE PART TO DO THE REPAIR WAS UNAVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. THE MANUFACTURER WAS NOT MADE AWARE OF THE ISSUE. THE CONTACT HAD NOT EXPERIENCED A FAILURE.

NHTSA complaint #10955238 — an unverified report by a vehicle owner.

AIR BAGS

TL* TAKATA RECALL. THE CONTACT OWNS A 2003 DODGE RAM 2500. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBERS: 15V313000 (AIR BAGS) AND 15V528000 (SERVICE BRAKES, AIR BAGS). THE PART WAS NOT AVAILABLE WITHIN A REASONABLE TIME FRAME TO SCHEDULE THE RECALL REPAIR. THE DEALER DID NOT GIVE A SPECIFIC DATE FOR WHEN THE PART WOULD BECOME AVAILABLE. THE CONTACT WAS UNABLE TO DETERMINE WHEN THE VEHICLE WOULD BE REPAIRED. THE MANUFACTURER COULD NOT PROVIDE AN ESTIMATED DATE FOR WHEN THE CONTACT'S VEHICLE WOULD RECEIVE THE RECALL REPAIR. THE CONTACT WAS NOT EXPERIENCING A FAILURE. VIN TOOL CONFIRMS PARTS NOT AVAILABLE. PARTS DISTRIBUTION DISCONNECT.

NHTSA complaint #10947445 — an unverified report by a vehicle owner.

AIR BAGS

TL* TAKATA RECALL. THE CONTACT OWNS A 2003 DODGE RAM 2500. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 15V312000 (AIR BAGS); HOWEVER, THE PART FOR THE RECALL REPAIR WAS UNAVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. THE CONTACT HAD NOT EXPERIENCED A FAILURE. THE MANUFACTURER WAS MADE AWARE OF THE ISSUE. PARTS DISTRIBUTION DISCONNECT.

NHTSA complaint #10946349 — an unverified report by a vehicle owner.

AIR BAGS

TL* TAKATA RECALL. THE CONTACT OWNS A 2003 DODGE RAM 2500. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 15V312000 (AIR BAGS). THE PART TO DO THE REPAIR WAS UNAVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. THE MANUFACTURER WAS NOT MADE AWARE OF THE ISSUE. THE CONTACT HAD NOT EXPERIENCED A FAILURE. PARTS DISTRIBUTION DISCONNECT. UPDATED 04/19/17*LJ THE CONSUMER STATED THE VEHICLE WAS REPAIRED. UPDATED 09/06/2017

NHTSA complaint #10946178 — an unverified report by a vehicle owner.

AIR BAGS

TL* TAKATA RECALL. THE CONTACT OWNS A 2003 DODGE RAM 2500. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 15V312000 (AIR BAGS); HOWEVER, THE PART FOR THE RECALL REPAIR WAS UNAVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. THE CONTACT HAD NOT EXPERIENCED A FAILURE. THE MANUFACTURER WAS NOT MADE AWARE OF THE ISSUE. VIN TOOL CONFIRMS PARTS NOT AVAILABLE.

NHTSA complaint #10945669 — an unverified report by a vehicle owner.

AIR BAGS

TL* TAKATA RECALL. THE CONTACT OWNS A 2003 DODGE RAM 2500. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 15V312000 (AIR BAGS) AND STATED THAT THE PART WAS NOT AVAILABLE WITHIN A REASONABLE TIME FRAME TO SCHEDULE THE RECALL REPAIR. THE DEALER DID NOT GIVE A SPECIFIC DATE FOR WHEN THE PART WOULD BECOME AVAILABLE. THE CONTACT WAS UNABLE TO DETERMINE WHEN THE VEHICLE WOULD BE REPAIRED. THE MANUFACTURER COULD NOT PROVIDE AN ESTIMATED DATE FOR WHEN THE VEHICLE WOULD RECEIVE THE RECALL REPAIR. THE CONTACT WAS NOT EXPERIENCING A FAILURE. VIN TOOL CONFIRMS PARTS NOT AVAILABLE.

NHTSA complaint #10945684 — an unverified report by a vehicle owner.

AIR BAGS

TAKATA RECALL. PASSENGER AIRBAG RECALL; ANOTHER RECALL BECAUSE THE VEHICLE CAN JUMP OUT OF GEAR AND MOVE FORWARD.

NHTSA complaint #10945735 — an unverified report by a vehicle owner.

AIR BAGS

TAKATA RECALL COMPLAINT RECALL NUMBER R26 / NHTSA 15V-312 I TOOK MY TRUCK TO THE DEALERSHIP TO GET THE RECALLED PASSENGER TAKATA AIRBAG INFLATOR REPLACED UNDER THE RECALL. I WAS TOLD BY ONE OF THE SERVICE ADVISORS THAT DODGE WILL REPLACE ANY PARTS THAT ARE BROKEN FREE OF CHARGE DURING THE REPLACEMENT OF THE INFLATORS. WELL THAT WAS A LIE, AS YOU CAN SEE THAT THE DASHBOARD ON THIS SAME 2003 RAM 2500 MODEL HAS MANY COMPLAINTS ABOUT IT CRACKING AND LITERALLY BREAKING APART DUE IT BECOMING BRITTLE. MINE HAS 5 CRACKS ON THE DASHBOARD AND IT IS BLOWING BROKEN PIECES OUT THE VENTS INTO MY FACE WHILE DRIVING DUE TO THE PROBLEM WITH THE DASHBOARDS. WELL THEN THE DEALERSHIP ADVISED ME THAT THE DASHBOARD WILL CRACK AND BREAK INTO PIECES DURING THE REPLACEMENT OF THE FAULTY TAKATA INFLATOR AND THEY WANTED ME TO PAY TO REPLACE THE DASHBOARD AND OTHER ASSOCIATED PARTS THAT WILL BREAK APART DURING THE REPLACEMENT SO I DECLINED THE REPAIR. THEY TOLD ME THAT SINCE MY DASHBOARD HAS CRACKS ALREADY THAT THEY WOULD NOT PAY FOR THE PARTS THAT WOULD BREAK DURING THE REPLACEMENT OF THE INFLATOR. I DO NOT HAVE THE MONEY TO REPLACE THE ENTIRE DASHBOARD. SO NOW EVERY TIME MY WIFE IS A PASSENGER IN THE TRUCK I HAVE TO WORRY ABOUT HER GETTING INJURED WORSE IN AN ACCIDENT DUE THE FAULTY INFLATOR. I FIND THIS UNACCEPTABLE THAT DODGE INSTALLED CHEAP PLASTIC DASHBOARDS AND NOW I HAVE A DEFECTIVE INFLATOR THAT CAN NOT BE REPLACED WITH OUT COSTING ME THOUSANDS OF DOLLARS DUE TO THE DEFECTIVE DASHBOARDS. I THINK DODGE SHOULD PAY FOR EVERYTHING SINCE THEY USED FAULTY PARTS AND THE RECALL REPAIRS SHOULD NOT COST ME ANYTHING TO GET IT FIXED NO MATTER HOW MANY PARTS THEY HAVE TO REPLACE FREE OF CHARGE ATTACHED IS THE REPAIR TICKET I RECEIVED FROM THE DEALERSHIP.

NHTSA complaint #10939959 — an unverified report by a vehicle owner.

AIR BAGS

TL* TAKATA RECALL. THE CONTACT OWNS A 2003 DODGE RAM 2500. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 15V312000 (AIR BAGS); HOWEVER, THE REMEDY WAS NOT AVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. THE CONTACT HAD NOT EXPERIENCED A FAILURE. THE VIN WAS NOT AVAILABLE. PARTS DISTRIBUTION DISCONNECT.

NHTSA complaint #10939596 — an unverified report by a vehicle owner.