40 of the 759 complaints about the 2004 Dodge RAM 2500 are about the engine — 5% of everything reported for this model year. Half of the failures with a mileage on record happened before 41,000 miles.
40
Complaints
1
Crashes
3
Fires
1
Injuries
Filed with NHTSA, in their own words.
ENGINE
In the past 6 months my steering and suspension components failed causing me to wreck and also somehow my engine bay deteriorated in turn having started a fire
NHTSA complaint #11756595 — an unverified report by a vehicle owner.
ENGINE
TRUCK DIES WHILE DRIVING AND MAKES IT EXTREMELY HARD TO STEER ! SEEMS TO BE SOME SORT OF FUEL PROBLEM ! THIS HAS BEEN ONGOING FOR SEVERAL YEARS AND I DON'T TRUST IT TO ATTEMPT TO DRIVE IN TRAFFIC TO A DEALER FOR REPAIRS ! THE TRUCK CURRENTLY HAS APPROX. 87,000 ORIGINAL MILES ON IT ! PROBLEM SEEM TO START SHORTLY AFTER LAST DEALER VISIT IN 2008 FOR REPLACEMENT OF A/C DUCTING UNDER DASH ! DEALER SHUT DOWN RIGHT AFTER OUR PRESIDENT TOOK OFFICE, AS DID MANY OF THE LOCAL DODGE DEALERS ! TO ME, IT ACTS AS IF THE FUEL JUST SHUTS OFF. HARD TO RESTART OR STEER - DEFINITELY A SAFETY HAZARD ! WHILE SURFING THE INTERNET FOR LIKE COMPLAINTS, MOST ALL COMPLAINTS OF THE SAME NATURE, SAY THAT DODGE IS AWARE OF THE PROBLEM AND WILL DO NOTHING ! I'M A 100 % SERVICE CONNECTED DOUBLE AMPUTEE, AND NEED THIS VEHICLE FOR TRANSPORTATION AND TRAVEL TO THE VA HOSPITAL 45 MILES AWAY FROM WHERE I LIVE ! I CAN'T AFFORD ANOTHER VEHICLE AT THIS TIME.
NHTSA complaint #11074695 — an unverified report by a vehicle owner.
ENGINE
TL* THE CONTACT OWNS A 2004 DODGE RAM 2500. WHILE ATTEMPTING TO MAKE A U-TURN, THE VEHICLE LOST ACCELERATION. THERE WERE NO WARNING INDICATORS ILLUMINATED. THE CONTACT COASTED THE VEHICLE TO THE SIDE OF THE ROAD, TURNED THE VEHICLE OFF, WAITED A FEW MINUTES, AND RESTARTED THE VEHICLE. THE VEHICLE OPERATED NORMALLY. THE CHECK ENGINE WARNING INDICATOR ILLUMINATED. THE CONTACT ALSO STATED THAT THE VEHICLE SUDDENLY ACCELERATED WHILE AT A TRAFFIC LIGHT. THE DEALER DIAGNOSED THAT THE THROTTLE POSITION SENSOR NEEDED REPLACEMENT. THE CONTACT ALSO STATED THAT THE VEHICLE WAS REPAIRED FOUR TIMES FOR THE SAME FAILURE. THE MANUFACTURER WAS NOT NOTIFIED OF THE FAILURE. THE VEHICLE WAS NOT REPAIRED AGAIN. THE APPROXIMATE FAILURE MILEAGE WAS 141,044.
NHTSA complaint #10959571 — an unverified report by a vehicle owner.
ENGINE
MY 2004 DODGE RAM 2500 DIESEL PICK UP TRUCK SUDDENLY LOSES POWER AND STALLS WHILE TRAVELING ON HIGHWAY AND ENTERING HIGHWAY. FIRST OCCURRENCE ENTERING HIGHWAY TRUCK RESTARTED AND CONTINUED TO RUN. 2ND OCCURRENCE NEXT DAY ON HIGHWAY TRUCK RESTARTED BUT TRAVELLED SHORT DISTANCE AND STALLED AGAIN IN THE ROAD. TOWED TO DEALER. DEALER REPLACED BATTERIES AND BATTERY WIRING AND TRUCK STARTED, BUT WHEN TEST DRIVEN BY DEALER THE VEHICLE CONTINUED TO STALL. DEALER NOW BELIEVES FUEL PUMP OR "MODULE" MAY BE CAUSE BUT IS HAVING TROUBLE TESTING DUE TO MANUFACTURER CHANGE IN WIRING. DEALER REPORTS THAT CHRYSLER MADE A MID YEAR FUEL PUMP "MODIFICATION" TO 2004 MODELS WHILE IN PRODUCTION AT CHRYSLER AND THAT WHILE WIRING IS SIMILAR TO 2005 YEAR, THE COLOR CODING USED ON THE MODIFICATION DOES NOT MATCH THE 2004 OR 2005 COLOR CODING. DEALER HAS REQUESTED WIRING SCHEMATIC FROM CHRYSLER FOR THE 2004 MODIFICATION BUT TO DATE CHRYSLER HAS BEEN UNABLE TO PROVIDE ANY INFORMATION. VEHICLE IS UNSAFE TO OPERATE ON ROAD SINCE STALLING CAN OCCUR AT ANY TIME WITHOUT WARNING. VEHICLE REMAINS IN SHOP AT CHRYSLER DEALER WITH PROBLEM UNSOLVED. ALL MAINTENANCE ON THIS VEHICLE HAS BEEN DONE BY CHRYSLER DEALERSHIPS. NO PREVIOUS ISSUES WITH FUEL SYSTEM OR STALLING.
NHTSA complaint #10789905 — an unverified report by a vehicle owner.
ENGINE
TL* THE CONTACT OWNS A 2004 DODGE RAM 2500. WHILE REVERSING INTO THE GARAGE, THE THROTTLE BODY DETACHED. THE VEHICLE WAS TAKEN TO AN INDEPENDENT MECHANIC, BUT WAS NOT DIAGNOSED OR REPAIRED. THE MANUFACTURER WAS MADE AWARE OF THE FAILURE. THE FAILURE MILEAGE WAS 150,000. UPDATED 8/19/15*CN THE CONSUMER ALSO STATED THE TIE ROD BROKE, THE U-JOINTS AND UPPER AND LOWER BALL JOINTS NEEDED TO BE REPLACED. UPDATED 08/25/15
NHTSA complaint #10712448 — an unverified report by a vehicle owner.
ENGINE
TL*THE CONTACT OWNS A 2004 DODGE RAM 2500. THE CONTACT STATED THAT WHILE PARKED, THE ENGINE COMPARTMENT CAUGHT FIRE ON THE DRIVER SIDE. THE CONTACT WAS ABLE TO EXTINGUISH THE FIRE. THERE WERE NO INJURIES REPORTED AND A FIRE REPORT WAS NOT FILED. THE VEHICLE WAS NOT DIAGNOSED OR REPAIRED. THE CONTACT WAS INFORMED BY AN INDEPENDENT MECHANIC, THAT THE FAILURE WAS THE RESULT OF NHTSA CAMPAIGN NUMBER: 04V185000 (SERVICE BRAKES, HYDRAULIC). THE MANUFACTURER WAS NOTIFIED OF THE FAILURE. THE FAILURE MILEAGE WAS 200,000.
NHTSA complaint #10689991 — an unverified report by a vehicle owner.
ENGINE
I OWN A 2004 DODGE RAM 2500 DIESEL WITH A AUTOMATIC TRANSMISSION. THIS OCCURRED ON TWO OCCASIONS THE FIRST WAS ON SATURDAY 1/31/2015 AND THE SECOND ON MONDAY 2/2/2015. I HAD JUST PULLED OUT OF MY SHOP WHEN THE ENGINE SUDDENLY ACCELERATED AT EXTREME HIGH SPEED, I SLAMMED ON THE BRAKES IMMEDIATELY HOWEVER AS ONE CAN IMAGINE THE RESPONSE TIME AND/OR THE CAPACITY OF THE BRAKING SYSTEM WAS LIMITED DUE TO THE HIGH TORQUE OF THE ENGINE. NON-THE-LESS I WAS FORTUNATE NOT TO HAVE ANY OTHER VEHICLE IN MY VICINITY. THIS SAME SCENARIO OCCUR TWO MORE TIME ON MY WAY HOME WHICH IS ABOUT 4 MILES FROM MY SHOP. THE CHECK ENGINE LIGHT CAME ON AT THE TIME OF THE FIRST OCCURRENCE. I LET THE TRUCK SIT FOR A COUPLE DAYS, HOWEVER NEEDED TO PLOW OUT FROM A LARGE SNOWSTORM. UPON RESTARTING THE TRUCK, THE CHECK ENGINE LIGHT WAS OFF AND EVERYTHING WAS BACK TO NORMAL. THINGS CHANGED APPROXIMATELY A HALF HOUR INTO PLOWING WHEN THE SUDDEN ACCELERATION OCCURRED ONCE AGAIN AND THIS TIME WITHIN INCHES OF ENDING UP IN THE DRAINAGE DITCH AT THE END OF MY DRIVEWAY. IT OCCURRED TWO MORE TIMES AS I WAS COMPLETING THE PLOWING. ALSO, OUT OF THE BLUE IT WOULD IDLE DOWN WITH NO RESPONSE WHEN I DEPRESSED THE ACCELERATOR, THEN AFTER A MOMENT OR TWO IT WOULD RESPOND. DURING THE IDLE THE VOLTAGE METER WOULD DROP TO JUST ABOUT ZERO. I DID FIND SOME REFERENCES TO THE APPS (ACCELERATOR PEDAL POSITION SENSOR) ON THE WEB, HOWEVER WHEN I CHECKED IN WITH MY LOCAL DEALER THEY STATED THAT THEY HAD NO RECALL NOTICE ON THIS. AFTER EXPERIENCING THIS, THERE IS NO DOUBT IN MY MIND THAT THIS IS QUITE A SERIOUS MATTER AND SHOULD BE LOOKED INTO. THIS SITUATION COULD EASILY CAUSE INJURY OR DEATH. I HAVE FORTY YEARS OF DRIVING EXPERIENCE AND HAVE NEVER ENCOUNTERED ANYTHING OF THIS SORT BEFORE. I WILL BE TAKING THE VEHICLE TO THE DEALERSHIP, HOWEVER I FEEL QUITE STRONGLY THAT THIS SHOULD BE COVERED UNDER A RECALL.
NHTSA complaint #10681373 — an unverified report by a vehicle owner.
ENGINE
I WAS DRIVING MY 2004 DODGE RAM 2500 5.9 DIESEL TRUCK TO WORK DURING RUSH HOUR MORNING TRAFFIC AT APPROXIMATELY 25 MPH WHEN THE CHECK ENGINE LIGHT CAME ON AND A FEW SECONDS LATER THE TRUCK SUDDENLY ACCELERATED ON ITS OWN TO ABOUT 3500RPMS. THE ROADS WERE ICED OVER FROM A PREVIOUS SNOW STORM. DUE TO THE SUDDEN ACCELERATION ON THE ICE, THE REAR TIRES BROKE TRACTION AND STARTED SLIDING SIDEWAYS BEFORE I COULD REACT TO THE SUDDEN ACCELERATION. I IMMEDIATELY APPLIED THE BRAKES WITH NO RESULTS. TRUCK CONTINUED TO SLIDE SIDEWAYS INTO THE ONCOMING LANE OF TRAFFIC WHEN AS SUDDEN AS THE ACCELERATION HAPPENED, THE RPMS DROPPED DOWN TO AN IDLE AND I WAS ABLE TO GET THE TRUCK UNDER CONTROL. LUCKILY, THERE WERE NO OTHER VEHICLES IN THE ONCOMING LANE. DEALERSHIP HAS TRUCK NOW AND IS TELLING ME THE FAULT CODE INDICATES A BAD ACCELERATION PEDAL POSITION SENSOR. IF THERE WOULD HAVE BEEN ANY VEHICLES IN THE ONCOMING LANE OF TRAFFIC AT THE TIME THE TRUCK ACCELERATED ON ITS OWN, IT WOULD HAVE ABSOLUTELY CAUSED AN ACCIDENT AND COULD HAVE KILLED SOMEONE. I HAVE NEVER FELT SO PANICKED WHEN THE TRUCK TOOK OFF ON ITS OWN. I CANNOT DESCRIBE THE FEELING OF HELPLESSNESS I FELT WHEN THIS HAPPENED. IF IT HASN'T HAPPENED ALREADY, THIS WILL CERTAINLY, AT SOME POINT CAUSE A TRAGIC ACCIDENT WITH THE LOSS OF LIFE IF NOT ADDRESSED IMMEDIATELY. I HAVE READ SEVERAL ONLINE BLOGS WHERE THIS SEEMS TO BE AN ISSUE IN OTHER 2004 DODGE RAM 2500 5.9 DIESEL TRUCKS. THESE TRUCKS NEED TO BE RECALLED IMMEDIATELY AND PARTS RE-DESIGNED TO NOT ALLOW A SUDDEN INCREASE IN ACCELERATION.
NHTSA complaint #10659127 — an unverified report by a vehicle owner.
ENGINE
ENGINE MANIFOLD BOLTS BROKE ON EACH SIDE OF ENGINE. LEAKS NOW AND BLOW GASKET. COMMON PROBLEM ON ALL RAM PICKUPS FACTORY EXHAUST WITH NO BROKEN HANGERS.
NHTSA complaint #10564445 — an unverified report by a vehicle owner.
ENGINE AND ENGINE COOLING:EXHAUST SYSTEM
2005 DODGE 2500 RAM. CONSUMER WRITES IN REGARDS TO VEHICLE BALL JOINTS, U JOINTS AND WHEEL BEARING WORN OUT AND NEEDED TO BE REPLACED. *SMD ALSO, THE EXHAUST SYSTEM RUSTED THOUGH AND THE RIGHT TIE ROD END FRACTURED. THE CONSUMER RECENTLY RECEIVED A RECALL NOTICE, REGARDING THE RIGHT FRONT TIE ROD. HOWEVER, WHEN HE CALLED THE ABOUT THE RECALL, HE WAS INFORMED TO SEND A COPY OF THE INVOICE AND CHRYSLER WOULD PAY FOR THE PREVIOUS REPAIR. THE CONSUMER WAS THEN INFORMED THEY WOULD NOT PAY FOR ANYTHING, UNLESS MOPAR PARTS WERE USED.
NHTSA complaint #10563051 — an unverified report by a vehicle owner.
ENGINE
THE VALVE SPRINGS IN THE COMPRESSION CHAMBERS GO. AS YOU ARE DRIVING YOU SUDDENLY LOSE POWER AND COMPRESSION IS GONE, I HAVE HAD THIS HAPPEN TWICE NOW WITH 2 CHAMBERS EACH TIME BEING GONE. IT IS A SCARY AND DANGEROUS SITUATION. AS I OW LOOK TO REPLACE THE ENGINE AFTER THE MOST RECENT INCIDENT, WHAT I AM DISCOVERING IS THAT THE ENGINES AVAILABLE ARE AVAILABLE BECAUSE OF THE SAME ISSUE. THIS SEEMS TO BE A FAIRLY WIDESPREAD ISSUE ON THIS 5.7 LITRE, HEMI ENGINE.
NHTSA complaint #10559470 — an unverified report by a vehicle owner.
ENGINE
BRAKE JOB 10-21-2010 BRAKE LINES 1-3-2014 9-24-2013 NEW OIL PAN 60.45 2 NEW REAR BRAKE ROTORS 213.45 L. REAR BRAKE HOSE 24.42 OIL PAN GASKET 37.45 1 SET CERAMIC BRAKE PADS 54.88 RT. REAR BRAKE HOSE 24.42 8QT OIL 40.00 1 SET PARKING BRAKE SHOES 64.59 1 3/16X36" BRAKE LINE 8.00 1 OIL FILTER 6.50 1 HARDWARE KIT 49.33 1 L. FRONT BRAKE HOSE 56.54 L. EXHAUST MANIFOLD 217.00 381.80 1 R. FRONT BRAKE HOSE 56.54 OTHER PARTS 320.06 TAX 19.09 BRAKE FLUID 5.00 1414.95 3 HRS. LABOR@60.00 580.89 TAX 9.62 +2.5 HRS@65.00 346.54 DODGE SAID SORRY NINE YEARS OLD AND NINE MAINE WINTERS! IF I KNEW AT THE TIME ABOUT THE NINE WINTERS GEE I WANT A TRUCK LONGER THAN NINE WINTERS, I GUESS MOVING MY DODGE TRUCK SOUTH, HOW MANY YEARS WILL IT LAST NOW DODGE?
NHTSA complaint #10559197 — an unverified report by a vehicle owner.
ENGINE
PROBLEM 1) THE ENGINE HAS A EXHAUST MANIFOLD LEAK. THIS IS DUE TO DODGE USING INADEQUATE BOLTS ON THE HEAD AND THE BOLTS BROKE. THE REMOVAL OF THE EXHAUST MANIFOLD REQUIRES THE BOLTS TO BE DRILLED AND TAPPED OUT. DODGE SHOULD HAVE CORRECTED THIS PROBLEM BUT WOULD NOT. PROBLEM 2) THE VEHICLE LEAKS PROFUSELY IN THE CAB. EVER SINCE I BOUGHT THIS VEHICLE THE CAB HAS LEAKED. IT LEAKS UNDER THE REAR SEAT AND IT LEAKS FROM THE FRONT VISOR AS WELL. I HAVE TRIED TO SEAL WITH RTV SINCE DODGE COULD NEVER FIX THE PROBLEM. IT STILL LEAKS. PROBLEM 3) THE PASSENGER FRONT WINDOW WORKS INTERMITTENTLY AT BEST. PROBLEM 4) THE REAR DOORS WILL NOT RELEASE THE CHILD LOCK FUNCTION. I HAVE TRIED NUMEROUS TIMES BUT APPARENTLY THE SWITCH IN THE DOOR DOES NOT WORK.
NHTSA complaint #10551234 — an unverified report by a vehicle owner.
ENGINE
I HAVE ALWAYS USED SYNTHETIC OIL IN THIS ENGINE. JUST LIKE THE MANY PEOPLE THAT I HAVE FOUND ON THE INTERNET MINE THREW A ROD. DESTROYED THE CORE. ESTIMATED COST IS 6,000. THIS IS A HORRIBLE THING. IT APPEARS THAT DODGE IS WELL AWARE OF THIS AN A RECALL SHOULD HAVE HAPPENED LONG AGO.
NHTSA complaint #10546305 — an unverified report by a vehicle owner.
ENGINE AND ENGINE COOLING
TL* THE CONTACT OWNS A 2004 DODGE RAM 2500. THE CONTACT STATED THAT THE VEHICLE STALLED WHILE DECELERATING AT LOW SPEEDS. THE CONTACT ALSO STATED THAT THE VEHICLE WOULD NOT ALWAYS RESTART AFTER STALLING. THE VEHICLE WAS TOWED TO AN INDEPENDENT MECHANIC ON NUMEROUS OCCASIONS, BUT THE FAILURE WAS NOT DIAGNOSED. SOME OF THE ENGINE COILS WERE REPAIRED, BUT THE FAILURE CONTINUED. THE MANUFACTURER WAS NOT MADE AWARE OF THE FAILURE. THE FAILURE MILEAGE WAS 60,000.
NHTSA complaint #10451384 — an unverified report by a vehicle owner.
ENGINE AND ENGINE COOLING
TL* THE CONTACT OWNS A 2004 DODGE RAM 2500 DIESEL. THE CONTACT WAS DRIVING 60 MPH AND TOWING A TRAILER WHEN THE ALTERNATOR WARNING LAMP ILLUMINATED AND THE CONTACT WAS UNABLE TO ENGAGE THE BRAKES OR STEERING WHEEL. THE CONTACT STATED THAT HE WAS ABLE TO MERGE TO THE SIDE OF THE ROAD AND USED THE ELECTRIC BRAKES ON THE TRAILER BEING TOWED IN ORDER TO STOP THE VEHICLE. THE VEHICLE WAS TAKEN TO THE DEALER WHO DIAGNOSED THAT THE WATER PUMP BARRING FAILED AND AS A RESULT, THE WATER PUMP AND THE FAN BELT NEEDED TO BE REPLACED. THE CONTACT MENTIONED THAT HE HAD TO REPLACE THE WATER PUMP A TOTAL OF THREE TIMES. THE MANUFACTURER WAS NOT MADE AWARE OF THE FAILURE. THE FAILURE MILEAGE WAS 60,000 AND THE CURRENT MILEAGE WAS 125,000.
NHTSA complaint #10440402 — an unverified report by a vehicle owner.
ENGINE AND ENGINE COOLING
THERE WAS AN EXISTING TSB ON THESE YEAR TRUCKS STALLING WHILE TURNING WELL MINE DOES IT. THIS PROBLEM HAPPENS BETWEEN 35-45 MPH WHILE BRAKING IN TO A TURN MANEUVER AND STALL LEAVING ME WITH NO STEERING OR BRAKES. I FEEL THIS IS VERY DANGEROUS AND NEEDS TO BE ADDRESSED FURTHER WITH CHRYSLER/DODGE TO BE FIXED.
NHTSA complaint #10439437 — an unverified report by a vehicle owner.
ENGINE AND ENGINE COOLING:COOLING SYSTEM:FAN
AC DOES NOT BLOW COLD ON PASSENGER SIDE AND FREEZES UP LOSING POWER; TOOK IT TO DEALER UNDER WARRANTY ON TWO OCCASIONS AND THEY SAID THEY COULD "NOT DUPLICATE COMPLAINT". I ALSO HAVE TAKEN IT TO THE DEALER WHILE UNDER WARRANTY AND COMPLAINED THAT THE DRIVERS DOOR NEVER SEALS PROPERLY AND THE WIND NOISE IS RIDICULOUS! THEY SAID THEY HEARD NOTHING AND "COULD NOT DUPLICATE" MY COMPLAINT. I HAVE REPLACED THE RUBBER DOOR STRIP WHICH DID NOTHING. THE DASH BOARD CRACKED WHILE UNDER WARRANTY AND THE DEALER SAID THAT I WOULD HAVE TO PAY $600 EVEN UNDER WARRANTY. ONLINE YOU CAN FIND THAT DODGE CLEARLY HAD A RESIN PROBLEM FOR SEVERAL YEARS CAUSING THEIR PLASTICS TO CRACK PREMATURELY. I HAVE LOOKED ONLINE FOR ALL OF THESE ISSUES AND THERE ARE NUMEROUS COMPLAINTS OUT THERE FOR THE SAME PROBLEMS. NO I HAVE NO WARRANTY AND STILL ALL THE SAME ISSUES.
NHTSA complaint #10425678 — an unverified report by a vehicle owner.
ENGINE AND ENGINE COOLING:EXHAUST SYSTEM:EMISSION CONTROL:GAS RECIRCULATION VALVE (EGR VALVE)
TL*THE CONTACT OWNS A 2004 DODGE RAM 2500. WHILE DRIVING 74 MPH THE CONTACT HEARD A BANGING SOUND, WITHIN A FEW SECONDS A HOLE APPEARED NEAR THE DRIVE SHAFT AND FLAMES HAD BEGUN TO ENTER THE VEHICLE THROUGH THE HOLE. THE CONTACT DROVE ONTO THE EMERGENCY LANE AND GOT OUT OF THE VEHICLE, SECONDS LATER THE ENTIRE VEHICLE WAS ENGULFED IN FLAMES. THE FIRE DEPARTMENT WAS CALLED TO EXTINGUISH THE FIRE AND A POLICE REPORT WAS FILED FOR THE INCIDENT. THE MANUFACTURER WAS CONTACTED AND INFORMED THE CONTACT THAT THEY COULD NOT OFFER ANY ASSISTANCE REGARDING THE FAILURE. THERE WERE NO PRIOR WARNINGS. THE CURRENT AND FAILURE MILEAGES WERE 150000.
NHTSA complaint #10328093 — an unverified report by a vehicle owner.
ENGINE AND ENGINE COOLING
WAS DRIVING DOWN ICY ROAD AND WITHOUT WARNING THE ENGINE ACCELERATED TO NEAR REDLINE, SENT THE TRUCK SIDEWAYS AND WITHIN SECONDS OF DISASTER THE ENGINE FINALLY DECELERATED AND I GOT CONTROL OF THE TRUCK. AFTER CAUTIOUSLY LIMPING THE TRUCK HOME, LOST ALL THROTTLE RESPONSE, THEN AFTER SHORT TIME WAS ERRATIC. THIS IS A POSSIBLE DEADLY SITUATION IF THIS OCCURRED IN THE WRONG SITUATION. DODGE/CHRYSLER NEEDS TO ADDRESS THIS PROBLEM BEFORE SOMEONE IS KILLED. A CODE OF P2121 AND P2123 CAME UP AND I HAVE BEEN TOLD THE PART ALONE IS 530.00 TO REPLACE. HAVE NOT TAKEN ANY ACTION YET TO GET THIS ITEM FIXED. WILL NOT DRIVE THE TRUCK, WILL HAVE TO BE TOWED. NOT AT ALL IMPRESSED WITH DODGE'S PRODUCT AND WILL BE THE LAST TIME I PURCHASE AN "AMERICAN" MADE PRODUCT. VEHICLE: 2004 DODGE RAM 2500 4X4 AUTOMATIC ENGINE: CUMMINS H/O TURBO DIESEL OUTSIDE TEMP -10F SNOWY CONDITIONS,
NHTSA complaint #10252604 — an unverified report by a vehicle owner.
ENGINE AND ENGINE COOLING
MY UNDER WARRANTY 2004 DODGE RAM WITH A HEMI ENGINE HAS LOUD LIFTERS AND RUNS ROUGH. THE LIFTER MAY SEIZE CAUSING THE ENGINE TO SUCK A VALVE AND SEIZE THE ENGINE YET THE DEALER NOR DODGE WILL DO ANYTHING AND CLAIMS IT'S NORMAL. I HAVE 2 OTHER OLDER DODGE'S AND I'M NO FOOL. THE ENGINE HAS 29,000 MILES AND WHEN I FIRST COMPLAINED IT HAD 20,000. PLEASE GUIDE ME TO FINDING HELP.
NHTSA complaint #10164396 — an unverified report by a vehicle owner.
ENGINE AND ENGINE COOLING:ENGINE
FIRST THE FREEZE PLUG BLEW OUT OF THE ENGINE WITHIN 2 MONTHS OF PURCHASE (WHICH TOOK APPROX. 30 DAYS FOR THEM TO FIX ) AND THEN (AND NOW ) I'M STILL RUNNING BACK AND FORTH TO THE DEALERSHIP COMPLAINING ABOUT THE WIND AND WATER LEAKAGE IN THE FRONT DOORS , THE WIND IS SOMETIMES SO LOUD YOU HAVE TO YELL AT EACH OTHER JUST TO TALK IN THE VEHICLE. THE DOORS VISIBLY SHAKE WHILE DRIVING, ALLOWING THE WIND AND WATER IN. AND H.W. HUNTER DEALERSHIP KEEPS SAYING THERE'S NOTHING WRONG WITH THE TRUCK. WE LET THEM TEST DRIVE IT ALONE WHICH THEY DID FOR 600 MILES , AND CLAIM THEY HEARD NOTHING AND THEN I DROVE WHILE THE DISTRICT AND SERVICE MANAGERS WHILE IN THE TRUCK WITH ME THEY BOTH STATED THAT THEY COULD HEAR THE WIND BUT ACCORDING TO THEM THAT WAS NORMAL. SO I TOLD THEY THAT THE COMMERCIAL ADVERTISED A SMOOTH QUITE RIDE AND THIS IS NOT EITHER . THEN ONCE AGAIN I CONTACTED CHRYSLER AND THEY SAID BASICALLY IT IS WHAT IT IS AND DEAL WITH IT. I THINK AFTER PUTTING $18,500 DOWN ON THIS TRUCK AND STILL PAYING FOR IT, IT SHOULD BE AS ADVERTISED. NOT TO MENTION THE FACT THAT THE DOORS MOVING LIKE THEY DO HAS TO BE A SAFETY ISSUE , BECAUSE THEY WAY THEY MOVE I FEEL THEY ARE EVENTUALLY THEY ARE GOING TO FLY OFF OR SOMETHING TERRIBLE LIKE THAT. THE DATE I'M USING HERE IS THE DATE OF THE LAST TIME I TOOK IT IN.
NHTSA complaint #10156063 — an unverified report by a vehicle owner.
ENGINE AND ENGINE COOLING:ENGINE
DT*: THE CONTACT STATED WHILE DRIVING 70 MPH A LOUD BANG WAS HEARD. THE CONSUMER PULLED THE VEHICLE OFF THE ROAD AND HAD IT TOWED TO THE DEALERSHIP. THE DEALERSHIP DETERMINED THERE WAS WATER IN THE AIR FILTER WHICH CAUSED THE ROD TO GO THROUGH THE ENGINE BLOCK. THE ENGINE NEEDS TO BE REPLACED. UPDATED 3/22/2006 -
NHTSA complaint #10151984 — an unverified report by a vehicle owner.
ENGINE AND ENGINE COOLING:ENGINE
DT*: THE CONSUMER STATED THE VEHICLE INTERMITTENTLY STALLED WHEN THE GAS PEDAL WAS LIGHTLY DEPRESSED. IN THE MORNINGS WHEN THE VEHICLE IS FIRST STARTED, THE ENGINE MADE A PATTERING SOUND. WHEN THE TRANSMISSION WAS SHIFTING GEARS AND THE GAS PEDAL WAS DEPRESSED THE RPM'S RANGED AT 6,000 AND THE ENGINE REVVED. THE VEHICLE WAS INSPECTED BY THE LOCAL DEALERSHIP, BUT THE PROBLEM COULD NOT BE DUPLICATED.
NHTSA complaint #10147930 — an unverified report by a vehicle owner.
ENGINE AND ENGINE COOLING:ENGINE
2004 DODGE RAM 2500 HEMI STALL W/LOSS OF POWER STEERING AND BRAKES. MY TRUCK WAS BOUGHT NEW FROM HOOD RIVER DODGE, OREGON, AND HAS BEEN IN FOR REPAIR BECAUSE OF THE ENGINE DYING RIGHT AFTER ACCELERATING FROM A STOP WITH LOSS OF POWER STEERING AND BRAKING. THEY HAVE HAD IT 9 TIMES STARTING LAST APRIL AND IT HAS HAPPENED 12 TIMES. MOST OF THE TIME IN THE MIDDLE OF AN INTERSECTION AND ONE ON A NARROW INTERSTATE BRIDGE. THERE ARE NUMEROUS REPORTS ON THE WEB OF THIS HAPPENING ALL ACROSS THE COUNTRY WITH 2004 AND SOME 2005 DODGE RAM TRUCKS AND SOME DURANGOS EQUIPPED WITH THE HEMI ENGINE. DEALER HAS WORKED WITH DAIMLER CHRYSLER TECH'S AND ENGINEERS TO NO AVAIL. DEALER SAYS IT IS CHRYSLER PROBLEM AND THEY NEED TO COME UP WITH FIX. I HAVE CONTACTED THE DODGE CONSUMER LINE, 800-992-1997, 9 TIMES. THEY PROMPTED ME TO SEND IN CARD IN " OWNER'S RIGHTS UNDER STATE LEMON LAWS" BOOKLET AND I WAS CALLED ON 11/10/05 AND TOLD THEY RECEIVED THE CARD AND WOULD CONTACT ME IN 7-10 DAYS. I HAVE NOT BEEN CALLED BACK SO I CALLED 800# AGAIN AND THEY SAID IT WAS IN THE HANDS OF THERE ZONE OFFICE, [XXX] EXT [XXX], WHERE I LEFT A MESSAGE ON 12/22/05. I HAVE ALSO FILED 3 NHTSA SAFETY COMPLAINTS. WHEN I ASKED THE DAIMLER REP NAMED [XXX], ID [XXX], ON 12/22/05 TO SPEAK TO A SUPERVISOR SHE TOLD ME THAT THEY DID NOT TALK TO CUSTOMERS. WHEN I BECAME IRATE SHE PUT ME ON HOLD AND A MAN NAMED [XXX] CAME ON AND GAVE ME THE INFO ABOUT THE ZONE OFFICE, WHAT IS DAIMLER CHRYSLER AND THE NHTSA WAITING FOR PEOPLE TO BE INJURED OR KILLED BEFORE REACTING? I HAVE LEFT MESSAGES TWICE AT THE ZONE OFFICE AND THEY WILL NOT RETURN MY CALLS. *NM INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6).
NHTSA complaint #10147157 — an unverified report by a vehicle owner.
ENGINE AND ENGINE COOLING
I PURCHASED A DODGE DURANGO IN NOV OF 2004 BRAND NEW WITH ONLY 42 MILES ON IT. SINCE THAT DATE I HAVE HAD IT BACK TO THE SHOP WHERE I PURCHASED IT 6 TIMES. IT WOULD NOT START AND HAD TO BE JUMP STARTED FOR OVER A MONTH, AND NOW IT JUST DECIDED THAT IF IT WANTS TO SHUT OFF NO MATTER WHERE IT IS OR HOW FAST IT IS GOING IT JUST SHUTS OFF. I HAVE RETURNED IT TO THE DEALER SHIP AND HAVE NOT GOTTEN A BIT OF HELP. I WALK A WAY WITH THE FELLING THAT I AM THE LAUGHING STOCK OF THE DEALERSHIP.
NHTSA complaint #10145668 — an unverified report by a vehicle owner.
ENGINE AND ENGINE COOLING
DT: THE CONTACT STATED WHILE DRIVING THE VEHICLE IT STALLED INTERMITTENTLY. THE VEHICLE WAS TAKEN TO THE DEALERSHIP MULTIPLE TIMES. HOWEVER, THE DEALERSHIP WAS NOT BEEN ABLE TO DUPLICATE THE PROBLEM. THE MANUFACTURER HAS BEEN CONTACTED.
NHTSA complaint #10145117 — an unverified report by a vehicle owner.
ENGINE AND ENGINE COOLING:ENGINE
DT: THE CONTACT STATED WHILE DRIVING VEHICLE STALLED. THE DEALER REPLACED A COMPUTER CHIP TO CORRECT THE PROBLEM. THE REPLACEMENT CORRECTED THE PROBLEM. CURRENTLY, WHILE THE VEHICLE WAS IDLING AT A STOP OR WHEN THE BRAKES WERE APPLIED QUICKLY, THE VEHICLE SEEMED LIKE IT WAS GOING TO STALL. THE MANUFACTURER WAS AWARE OF THE PROBLEM, BUT THEY WERE WAITING TO RECEIVE ANOTHER TYPE OF SOFTWARE TO INSTALL IN THE VEHICLE.
NHTSA complaint #10142389 — an unverified report by a vehicle owner.
ENGINE AND ENGINE COOLING:ENGINE
04 2500 TRUCK HAD POOR POWER AND WAS LOSING A LOT OF OIL ON THE HIGHWAY. IT WAS DETERMINED BY DEALERSHIP A THROWN ROD. I HAVE THE BANKS POWER SYSTEM INSTALLED AND WAS TOLD WARRANTY WAS VOIDED.
NHTSA complaint #10141546 — an unverified report by a vehicle owner.
ENGINE AND ENGINE COOLING:ENGINE:GASOLINE
MAKING RIGHT TURN ONTO NARROW INTERSTATE BRIDGE ENGINE DIED WITH LOSS OF POWER STEERING AND BRAKING. THIS IS 9TH TIME IT HAS HAPPENED AND HAS BEEN TO THE DEALER 7 TIMES AND ABOUT 5000 MILES AGO DEALER REPLACED COMPUTER. ALMOST WAS REAR-ENDED AND ALMOST DROVE INTO ONCOMING TRAFFIC. THERE HAVE BEEN COMPLAINTS LIKE THIS ALL OVER THE COUNTRY WITH THE HEMI ENGINE. WHEN IS THE GOV'T. GOING TO ACT BEFORE SOMEONE IS KILLED. DODGE IS IGNORING THE SEVERITY OF THE SITUATION.
NHTSA complaint #10137535 — an unverified report by a vehicle owner.