54 of the
114 complaints filed about the Dodge RAM 5500
are about the steering —
47% of everything owners reported.
The worst model year for it is 2012.
2012 DODGE 5500. CONSUMER WRITES IN REGARDS TO STEERING ANGLE SENSOR AND CLOCKSPRING IN THE STEERING COLUMN ISSUES AND OTHER ELECTRICAL FAILURES. *LD THE CONSUMER STATED THE ELECTRONIC FUNCTIONS ON THE STEERING WHEEL WERE INOPERABLE. THIS INCLUDES THE HORN AND CRUISE CONTROL. THE CONSUMER WAS ADVISED PARTS ARE ON BACK ORDER BUT THERE WAS NO RECALL. UPDATED 09/11/2017
NHTSA complaint #11021970 — an unverified report by a vehicle owner.
HAVE PROBLEMS WITH TRUCK WANDERING ALL OVER ROAD AT SPEEDS OVER 40-45-MPH FROM WHEN TRUCK WAS NEW... MANY TIMES I TRIED TO GET TRUCK IN AFTER RECALL NOTICES AND DID NOT HAVE PARTS. NOT RESOLVED TO THIS DATE. NOW NEW PROBLEM I HAVE IS STEERING IS VERY TIGHT AND DOES NOT RETURN TO CENTER AFTER TURNING AND IS A MAJOR DANGER. TRUCK WAS JUST IN DEALER FOR THE PROBLEM AND FIXED ONE RECALL WHICH WAS TO REPLACE STEERING LINKAGE THAT WAS DONE BUT DID NOTHING NOTHING TO FIX MY HARD STEERING AND NOT RETURNING TO CENTER STEERING PROBLEM .I HAVE BEEN WAITING ALMOST A WEEK FOR A CALL BACK FROM DODGE CUSTOMER CAR NOW. THERE IS STILL A RECALL ON FRONT AXLE WELDS THAT HAS NOT BEEN TAKEN CARE OF BECAUSE OF LACK OF PARTS THAT I HAVE TRIED TO TAKE CARE OF ON NUMEROUS OCCASIONS ?
NHTSA complaint #10898510 — an unverified report by a vehicle owner.
TL* THE CONTACT OWNS A 2008 DODGE RAM 5500. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 13V527000 (STEERING). THE PART TO DO THE REPAIR WAS UNAVAILABLE. THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. THE MANUFACTURER WAS NOTIFIED OF THE ISSUE. THE CONTACT HAD NOT EXPERIENCED A FAILURE. PARTS DISTRIBUTION DISCONNECT.
NHTSA complaint #10895006 — an unverified report by a vehicle owner.
TL* THE CONTACT OWNS A 2008 DODGE RAM 5500. THE CONTACT RECEIVED A NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 13V527000 (STEERING); HOWEVER, THE PART TO DO THE REPAIR WAS UNAVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. THE MANUFACTURER WAS MADE AWARE OF THE ISSUE. THE CONTACT HAD NOT EXPERIENCED A FAILURE. PARTS DISTRIBUTION DISCONNECT.
NHTSA complaint #10823941 — an unverified report by a vehicle owner.
TL* THE CONTACT OWNS A 2012 RAM 5500. WHILE DRIVING APPROXIMATELY 5-10 MPH, THE STEERING FAILED DUE TO THE DRIVER SIDE TIE ROD BALL DETACHING FROM THE VEHICLE. THE FAILURE HAPPENED WITHOUT WARNING. THE VEHICLE WAS TOWED TO THE DEALER WHERE IT WAS DIAGNOSED THAT THE DRIVER SIDE TIE ROD ASSEMBLY DETACHED AND NEEDED TO BE REPLACED. PRIOR TO THE FAILURE, THE VEHICLE WAS TAKEN TO THE DEALER WHERE THE CONTACT WAS NOTIFIED THAT THE VEHICLE WAS REMEDIED ACCORDING TO NHTSA CAMPAIGN NUMBERS: 13V527000 (STEERING) AND 15V459000 (AIR BAGS). THE MANUFACTURER WAS NOT NOTIFIED OF THE FAILURE. THE FAILURE MILEAGE WAS APPROXIMATELY 91,386.
NHTSA complaint #10819431 — an unverified report by a vehicle owner.
TL* THE CONTACT OWNS A 2012 DODGE RAM 5500. WHILE DRIVING 30 MPH, THE TIE ROD SEPARATED AND THE CONTACT LOST CONTROL OF THE VEHICLE. THE ABS WARNING LIGHT ILLUMINATED ON THE INSTRUMENT PANEL. THE CONTACT WAS ABLE TO MANEUVER THE VEHICLE AWAY FROM ROADWAY. THE VEHICLE WAS TOWED TO THE DEALER WHERE IT WAS DIAGNOSED THAT THE TIE ROD FAILED AND NEEDED TO BE REPAIRED. THE VEHICLE WAS REPAIRED, BUT THE FAILURE RECURRED. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBERS: 13V527000 (STEERING), 14V635000 (ENGINE AND ENGINE COOLING, FUEL SYSTEM, DIESEL), AND 15V459000 (AIR BAGS); HOWEVER, THE PARTS TO DO THE REPAIRS WERE UNAVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIRS. THE MANUFACTURER WAS MADE AWARE OF THE FAILURE. THE FAILURE MILEAGE WAS 59,000. PARTS DISTRIBUTION DISCONNECT.
NHTSA complaint #10789383 — an unverified report by a vehicle owner.
I RECEIVED 2 RECALL NOTICES. I HAVE SPENT HOURS TRYING TO WORK WITH CHRYSLER TO FIND A DEALERSHIP THAT WOULD BE ABLE TO FIX AND ALIGN MY TOW TRUCK. THEY HAVE BEEN UNABLE TO FIND A DEALERSHIP WITHIN 145 MILES OF MY HOME. FROM WHAT I HAVE FOUND OUT, THEY HAVE SEVERAL DEALERSHIPS THAT SELL MY TYPE OF TOW TRUCK..BUT NONE ARE ABLE TO SERVICE AND ALIGN MY TOW TRUCK. I FEEL THAT THIS IS UNACCEPTABLE. PLEASE ADVISE. [XXX]. PARTS OF THIS DOCUMENT HAVE BEEN REDACTED TO PROTECT PERSONALLY IDENTIFIABLE INFORMATION PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6).
NHTSA complaint #10781568 — an unverified report by a vehicle owner.
7/21/15 TOOK TRUCK TO RAM DEALER FOR RECALL R-16 DEALER STATED IT ALSO HAS R-25 RECALL, TRUCK STILL HAS VIBRATION AT 55 MPH AND NOW IT WILL DRIFT LEFT AND RIGHT CALLED DEALER THE SERVICE MANAGER ADVISED ME TO HAVE MY TIRES CHECKED, 7/30/15 CALLED CHRYSLER HOTLINE WAS TOLD NO OPEN RECALLS I TOLD HER I HAD IT IN FOR REPAIR BUT IT STILL WASN'T RIGHT SHE SAID THEY NEED TO CORRECT PROBLEM ON THEIR DIME. 7/30/15 CALLED DEALER, SERVICE MANAGER HAD QUIT NEED TO CALL ON 8/3/15 TO TALK TO NEW SERVICE MANAGER. 8/3/15 TALKED TO NEW SERVICE MANAGER TOLD HIM WHAT CHRYSLER SAID, HE SCHEDULED TO INSPECT TRUCK FOR 8/11/15 DROPPED TRUCK OFF ON 8/10/15 PUT KEY AND NOTE IN DROP BOX STATING SINCE AIRBAG WAS REPAIRED HORN AND CRUSE NO LONGER WORKED 8/16/15 HAVE NOT HEARD BACK 8/17/15 CALLED DEALER LEFT A MESSAGE TO CALL ME, 8/18/15 CALLED DEALER TALKED TO SERVICE MANAGER HE THOUGHT TRUCK HAD BEEN PICKED UP, SAID HE WOULD CHECK AND CALL ME BACK. DEALER CALLED BACK SAID TECH HAD QUIT AND THEY CANT FIND THE KEY BUT WILL MAKE A NEW ONE AND DRIVE IT AND CALL ME. LATER THAT DAY HE CALLED BACK SAID THE BOARD WAS BROKE BEHIND THE AIRBAG AND THEY WOULD HAVE TO ORDER ONE IF A SALVAGE YARD DIDN'T HAVE ONE, AND ASKED ME TO DESCRIBE PROBLEM WITH THE STEERING. 8/19/15 LEFT A MESSAGE TO CALL ME. 8/20/15 I CALLED TALKED TO SERVICE MANAGER HE SAID TRUCK DROVE ALL OVER THE ROAD JUST AS DESCRIBED AND THAT IT COULD BE SEVERAL THINGS CAUSING THE PROBLEM. HE SAID HE HAS A NEW GUY COMING IN NEXT WEEK AND COULD LOOK AT IT BUT HE DIDN'T KNOW HOW DEEP I WANTED TO GO WITH IT BECAUSE IT HAS 160,000 MILES ON IT AND WHEN ONE THING STARTS WEARING IT WILL CAUSE OTHER THINGS TO WEAR OUT. I TOLD HIM THAT'S WHY THEY HAVE A RECALL HE TOLD ME THEY ARE ONLY REPLACING THE TIE RODS BECAUSE THEY MAY BREAK WEAR HAS NOTHING TO DO WITH IT AND ANY OTHER REPAIRS WOULD HAVE TO BE PAID FOR BY ME. I AM PICKING IT UP ON 8/24/15
NHTSA complaint #10750424 — an unverified report by a vehicle owner.
TL* THE CONTACT OWNS A 2008 DODGE RAM 5500. ON ONE OCCASION, WHILE DRIVING APPROXIMATELY 40 MPH, THE DRIVER SIDE TIE ROD SUDDENLY FRACTURED AND THE DRIVER WAS UNABLE TO STEER THE VEHICLE. THE VEHICLE WAS TOWED TO AN INDEPENDENT MECHANIC WHO REPLACED THE TIE ROD. THE VEHICLE WAS REPAIRED. THE CONTACT STATED THAT THE RECALL NOTICE FOR NHTSA CAMPAIGN NUMBER: 13V527000(SUSPENSION) WAS RECEIVED APPROXIMATELY 2 YEARS AGO. AFTER CONTACTING THE DEALER AND THE MANUFACTURER ON MULTIPLE OCCASIONS, THE CONTACT WAS INFORMED THAT THE PARTS NEEDED TO REPAIR THE VEHICLE WERE STILL NOT AVAILABLE. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE. THE FAILURE MILEAGE WAS 144,685.
NHTSA complaint #10733905 — an unverified report by a vehicle owner.
TL* THE CONTACT OWNS A 2009 DODGE RAM 5500. WHILE DRIVING AT 20 MPH, THE STEERING WHEEL SEIZED. UPON FURTHER INSPECTION, THE CONTACT NOTICED THAT THE TIE ROD DETACHED FROM THE VEHICLE. THE VEHICLE WAS TOWED TO AN INDEPENDENT MECHANIC, WHO DIAGNOSED THAT THE TIE ROD NEEDED TO BE REPLACED. THE VEHICLE WAS REPAIRED. THE VIN WAS INCLUDED IN NHTSA CAMPAIGN NUMBER: 13V527000 (STEERING); HOWEVER, THE PART NEEDED TO REPAIR THE VEHICLE WAS UNAVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE. THE FAILURE MILEAGE WAS 21,000.
NHTSA complaint #10731201 — an unverified report by a vehicle owner.
TL* THE CONTACT OWNS A 2008 DODGE RAM 5500. THE CONTACT RECEIVED RECALL NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 13V527000 (STEERING); HOWEVER, THE PART TO DO THE REPAIR WAS UNAVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. THE MANUFACTURER WAS MADE AWARE OF THE ISSUE. THE CONTACT HAD NOT EXPERIENCED A FAILURE. MA 10/25/15 UPDATED 10/17/2017
NHTSA complaint #10717157 — an unverified report by a vehicle owner.
TL* THE CONTACT OWNS A 2012 DODGE RAM 5500. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBERS: 14V635000 (ENGINE AND ENGINE COOLING, FUEL SYSTEM, DIESEL) AND 13V527000 (STEERING); HOWEVER, THE PARTS TO DO THE REPAIRS WERE UNAVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. THE MANUFACTURER WAS MADE AWARE OF THE ISSUE. THE CONTACT HAD NOT EXPERIENCED A FAILURE.
NHTSA complaint #10717177 — an unverified report by a vehicle owner.
TL* THE CONTACT OWNS A 2011 DODGE RAM 5500. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBERS: 14V635000 (ENGINE AND ENGINE COOLING, FUEL SYSTEM, DIESEL) AND 13V527000(STEERING); HOWEVER, THE PARTS NEEDED TO DO THE REPAIR WERE UNAVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. THE MANUFACTURER WAS MADE AWARE OF THE ISSUE. THE CONTACT HAD NOT EXPERIENCED A FAILURE.
NHTSA complaint #10713922 — an unverified report by a vehicle owner.
2012 RAM 5500. CONSUMER WRITES IN REGARDS TO DIESEL FUEL HEATER ELECTRICAL CONNECTOR RECALL PARTS NOT AVAILABLE TO COMPLETE RECALL NOTICE. *SMD THE CONSUMER ALSO RECEIVED RECALL # 13V527000. UPDATED 04/11/16.
NHTSA complaint #10712787 — an unverified report by a vehicle owner.
RECEIVED SAFETY RECALLS #P65/NHTSA 14V-635 AND #N63/NHTSA 13V-527 CHRYSLER STATES IN THEIR NOTICE THAT THE PARTS ARE NOT AVAILABLE BUT THEY WOULD SEND A LETTER TO THE VEHICLE OWNER WHEN THEY ARE. HAVE CONTACTED THE DEALER SEVERAL TIMES TO CHECK ON THE PARTS. AS OF THIS DATE NOTHING HAS BEEN RECEIVED FROM CHRYSLER AND THE DEALER HASN'T AN ANSWER. THIS VEHICLE IS A FIRE DEPT EMERGENCY RESPONSE VEHICLE. WOULD LIKE AN UPDATE FROM CHRYSLER. THE FIRE DEPT JUST RECEIVED ANOTHER SAFETY RECALL ON THIS VEHICLE #P27.
NHTSA complaint #10711795 — an unverified report by a vehicle owner.
TL*THE CONTACT OWNS A 2009 DODGE RAM 5500. THE CONTACT RECEIVED NHTSA CAMPAIGN NUMBER: 13V527000 (STEERING) HOWEVER, THE PARTS FOR REPAIR WERE NOT AVAILABLE. THE MANUFACTURER WAS NOTIFIED OF THE ISSUE. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REMEDY. THE CONTACT HAD NOT EXPERIENCED A FAILURE.
NHTSA complaint #10691879 — an unverified report by a vehicle owner.
TL* THE CONTACT OWNS A 2008 DODGE RAM 5500. THE CONTACT RECEIVED NHTSA CAMPAIGN NUMBER: 13V527000 (STEERING); HOWEVER, THE PART TO DO THE REPAIR WAS UNAVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. THE MANUFACTURER WAS NOT MADE AWARE OF THE ISSUE. THE CONTACT HAD NOT EXPERIENCED A FAILURE.
NHTSA complaint #10683057 — an unverified report by a vehicle owner.
LEFT SIDE TIE ROD END BROKE OFF AND FELL TO THE GROUND. THIS OCCURRED IN OUR PARKING LOT AS THE TRUCK PULLED IN AT THE END OF THE DAY. THANKFULLY IT DIDN'T HAPPEN WHILE HE WAS DRIVING. THIS IS A HUGE SAFETY HAZARD!!!
NHTSA complaint #10670529 — an unverified report by a vehicle owner.
TL* THE CONTACT OWNS A 2012 DODGE RAM 5500. THE CONTACT STATED THAT WHILE DRIVING AT APPROXIMATELY 10 MPH, THE STEERING WHEEL BECAME UNSTABLE AND SPUN AROUND UNCONTROLLABLY. THE VEHICLE WAS TOWED TO THE DEALER WHERE IT WAS DIAGNOSED THAT THE TIE ROD ASSEMBLY FRACTURED. IN ADDITION, THE VEHICLE WAS UNABLE TO BE SERVICED UNDER NHTSA CAMPAIGN NUMBER: 13V527000 (STEERING) DUE TO THE PART NOT BEING AVAILABLE. THE MANUFACTURER WAS NOT MADE AWARE OF THE FAILURE. THE APPROXIMATE FAILURE MILEAGE WAS 32,844.
NHTSA complaint #10667087 — an unverified report by a vehicle owner.
TL* THE CONTACT OWNS A 2012 DODGE RAM 5500. WHILE DRIVING APPROXIMATELY 15 MPH, THE CONTACT HEARD A LOUD NOISE AND THE FRONT DRIVER SIDE OF THE VEHICLE BEGAN TO DRAG ONTO THE GROUND. THE VEHICLE WAS TOWED TO AN INDEPENDENT MECHANIC WHO STATED THAT THE FRONT DRIVER SIDE OUTER TIE ROD ASSEMBLY FRACTURED. THE TIE ROD ASSEMBLY WAS PREVIOUSLY REPLACED BY AN INDEPENDENT MECHANIC ONE MONTH PRIOR TO THIS FAILURE. NHTSA CAMPAIGN NUMBER: 13V527000 (STEERING) WAS RELATED TO THE RECALL, BUT THE REMEDY WAS NOT CURRENTLY AVAILABLE. THE VEHICLE WAS NOT REPAIRED AND THE MANUFACTURER WAS NOT NOTIFIED. THE APPROXIMATE FAILURE MILEAGE WAS 50,000.
NHTSA complaint #10638678 — an unverified report by a vehicle owner.