12 of the 212 complaints about the 2000 Dodge RAM are about the equipment — 6% of everything reported for this model year. Half of the failures with a mileage on record happened before 34,000 miles.
12
Complaints
0
Crashes
0
Fires
0
Injuries
Filed with NHTSA, in their own words.
EQUIPMENT
THE DASH BOARD ON MY 2000 DODGE RAM 2400 HAS CRACKED IN NUMEROUS PLACES AND IS CAVING IN. I AM CONCERNED THAT IF THE AIR BAGS DEPLOYED, PASSENGERS COULD INJURED BY THE SHARP PIECES OF PLASTIC.
NHTSA complaint #10246181 — an unverified report by a vehicle owner.
EQUIPMENT:ELECTRICAL
1.BODY JUMPS AT DIFFERENT SPEEDS UNABLE TO STEERE.2.ODOMETER READING DIDN'T MOVE FOR APPROX- 1ST 200 MILES.3.ENGINE KNOCKS. 4. SHIFTING LINKAGE AND GEARS GRIND. 5. TRANSMISSION SLIPS AND FRONT AXLE GRINDS. 6.SALESMAN SAID I WAS APPROVED AND DID QUALIFY FOR ANY VEHICLE IN THE LOT WITH $10,000.00 DOWN.CALLED FINANCE COMPANY AFTER PURCHASE AND WAS APPROVED FOR THE VEHICLE I ORIGINALLY WANTED.7.BRAKES NEED TO BE REPLACED ALL THE WAY AROUND. THANK YOU, [XXX] INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6).
NHTSA complaint #10069566 — an unverified report by a vehicle owner.
EQUIPMENT:ELECTRICAL
OVERDRIVE MODULE AND TORQUE CONVERTOR BOTH FAILED AT 59000 MILES. HAD VEHICLE BACK TO DEALER AROUND 34000 FOR A VIBRATION IN THE TRANSMISSION AND THEY STATED NOTHING WAS WRONG, THAT WAS THE BEGINNING OF THE TORQUE CONVERTOR PROBLEM. DODGE WON'T STAND BEHIND THEIR PRODUCTS AND AN AUTOMATIC TRANSMISSION SHOULD LAST 150,000 MILES OR MORE WITHOUT A REBUILD.
NHTSA complaint #10071208 — an unverified report by a vehicle owner.
EQUIPMENT:ELECTRICAL
THE MAIN PROBLEM WITH THIS 2000 RAM 2500 4 WHDR CUMMINS DIESEL, QUAD CAB, TRUCK IS THE CHRYSLER DESIGN DEFECTIVE FRONT END. IN MY CASE, THE TRAC-BAR. THIS, IN MY AREA IS A $439.00 PLUS TAX ITEM, THE DEALER STEALS ANOTHER $75.00 PLUS TAXES FOR INSTALLATION. TWO BOLTS HOLD THIS DEVICE IN PLACE AND IS ONLY A 15 MIN REPAIR. THE TROUBLE IS IN 30,000 KM THE NEW TRAC-BAR HAS FAILED MAKING IT A CHORE TO KEEP THE TRUCK BETWEEN THE LINES. YOU DART ALL OVER IN YOUR LANE DEPENDING ON THE PAVEMENT RUTS AND GENERAL PAVEMENT CONDITION. I CAN SEE THIS DESIGN DEFECT CAUSING ADDED STRESS AND PROBLEMS TO THE BALL JOINTS. THIS DEFECT IS A CHRYSLER PROBLEM AND ALL COSTS TO COVER REPAIRS SHOULD BE COVERED BY THE MANUFACTURE AND NOT THE CUSTOMER. THIS, AND THE OTHER MANY, DODGE FRONT END PROBLEMS I FEEL IS JUST CAUSE FOR A RECALL ORDER.
NHTSA complaint #10071358 — an unverified report by a vehicle owner.
EQUIPMENT:ELECTRICAL
WHILE TRYING TO ENTER FREEWAY HEARD 3 BELL CHIMES. THEN, HORN STARTED TO SOUND, AND ENGINE HAD SHUT DOWN. PLEASE PROVIDE ANY FURTHER INFORMATION.
NHTSA complaint #8002563 — an unverified report by a vehicle owner.
TRAILER HITCHES
TRAILER HITCH IS CRACKED. IF CARRYING A BOAT OR TRAILER AND IT POPS OFF THERE WOULD BE A HUGE ACCIDENT. WHEN CONTACTING DEALER, HE TOLD CONSUMER THAT VEHICLE WAS NOT COVERED UNDER RECALL 00 V 07 000. PLEASE PROVIDE ANY FURTHER INFORMATION.
NHTSA complaint #891078 — an unverified report by a vehicle owner.
EQUIPMENT
WHILE WHEEL ALIGNMENT WAS DONE MECHANIC NOTICED FRONT ROTORS WERE WORN DOWN TO NOTHING, METAL TO METAL. REPLACED ROTORS AND FRONT DISC PADS. AT THIS TIME, ROTORS NEED TO BE REPLACED AGAIN. *AK BALL JOINTS AND TIRES WERE REPLACED, CONSUMER STATES PROBLEMS WITH THE REAR BUT DID NOT SPECIFY, ALSO DID NOT SPECIFY TYPES OF TIRES. VEHICLE EXPERIENCING PROBLEMS WITH THE TRANSMISSION. INTAKE GASKET REPLACED. NEW CARPET IN THE CAB WAS INSTALLED. NEW BUMPER AND GRILL WAS INSTALLED. CONSUMER ALSO STATES PROBLEM WITH THE ABS ALONG WITH THE ROTORS AND DISC PADS. *SLC
NHTSA complaint #891148 — an unverified report by a vehicle owner.
TRAILER HITCHES
CONSUMERS HAD FOUND ON A ROUTINE CHECK CRACKS ON HITCH. MANUFACTURER SAID THAT VEHICLE WAS NOT UNDER WARRANTY, AND THERE WAS NO WAY TO HELP CONSUMER IN THIS SITUATION. *AK THE CONSUMER SUGGESTS THAT THE MANUFACTURER CONDUCT INSPECTION ON 3500 SERIES VEHICLES IF ANY OTHER HITCH FAILURES OTHER THAN THE ONE ON RECALL, HAVE OCCURED.
NHTSA complaint #880694 — an unverified report by a vehicle owner.
TRAILER HITCHES
I HAD A RECALL FOR TRAILER HITCH, (FIXED) HAD A RECALL FOR EMISSIONS, ( COMPUTER ADJUSTMENT)AFTER THAT FUEL MILEAGE DROPED FROM 13.5 TO 8.8.TOOK IT TO DEALER IN FLORIDA AND THEY SAID THEY COULD NOT DO ANYTHING ABOUT IT.I WOULD LIKE TO GET IT SET BACK TO 13 MILES PER GAL.WHAT CAN BE DONE ABOUT THIS?
NHTSA complaint #740454 — an unverified report by a vehicle owner.
EQUIPMENT:OTHER:LABELS
THE VEHICLE CERTIFICATION LABEL HAS THE WRONG TIRE SIZE AND INFLATION PRESSURE ON IT. IT STATES THE TRUCK HAS P225/75R16 TIRES WITH A PRESSURE OF 41PSI. THE TRUCK WAS MANUFACTURED WITH P245/75R16 TIRES WITH A MAX PSI OF 35. THIS COULD RESULT IN OVERINFLATION OF THE TIRES IF A PERSON WENT BY THE PRESSURE ON THE LABEL INSTEAD OF THE TIRES. I HAVE TALKED WITH THE DEALER AND THEY STATED THEY COULD NOT CORRECT THE PROBLEM AND THAT IT IS COMMON. IF THAT IS THE CASE, WHY DOES THE DOT REQUIRE THE INFORMATION BE THERE?
NHTSA complaint #734833 — an unverified report by a vehicle owner.
EQUIPMENT:APPLIANCE:AIR CONDITIONER
AFTER 2555 MILES, I STARTED GETTING A VERY MUSTY ODOR COMING FROM MY A/C VENTS. I BROUGHT IT TO CLOSEST DEALER (MASSEY-YARDLEY). WORK DONE STATES "CHECK FOR A LEAK, EVAPORATOR LEAKING,REPLACE EVAPORATOR." AT 5099 MILEAGE, I WENT TO THE DEALER BECAUSE I WAS STILL GETTING A MUSTY ODOR. I STATED I HAD ALLERGY TESTING DONE WHICH CAME BACK POSITIVE FOR MOLD & MILDEW AND I WAS HAVING HEALTH PROBLEMS DUE TO THIS CONDITION AND COULD NOT USE MY VEHICLE. THIS TIME THE DEALER CLEANED AND DEODERIZED THE CARPET AND TOLD ME TO REMOVE THE RUBBER MATS, WHICH I DID. THERE WAS NO MOISTURE UNDER THE MATS. I DO NOT HAVE PETS NOR DO I SMOKE, NO CHILDREN. THIS IS A PERSONAL VEHICLE THAT IS NOT USED FOR WORK. I AM A RETIRED LAW ENFORCEMENT OFFICER. THE INSIDE AND OUTSIDE OF VEHICLE IS ALWAYS KEPT IMMACUATELY CLEAN. THE RUBBER MATS I HAD BOUGHT WERE OF GOOD QUALITY AND ARE AFTERALL, MADE OF INERT RUBBER WHICH DID NOT GIVE OFF ANY ODOR WHATSOEVER. ON MAY 24TH I WENT TO THE DEALER, STATED THAT I HAVE KEPT THE MATS OUT AND THAT IT DIDN'T MAKE ANY DIFFERENCE AND I WAS STILL GETTING A MUSTY ODOR WHICH WAS MAKING ME SICK. DEALER SPRAYED A FOAMING PRODUCT MANUFACTURED BY PETRO CHEMICAL PRODUCTS, INC. INTO THE DRAIN OUTLET AND ALSO SPRAYED SOME CONDITION AIR AUTOMOTIVE REFRESHENER ALSO BY THAT SAME COMPANY. I WAS ALSO TOLD BY THE DEALER NOT TO USE THE MAX A/C SETTING BUT TO USE THE OUTSIDE AIR WHICH IS IN CONTRADICTION TO THE INSTRUCTIONS IN THE OWNER'S MANUAL WHICH STATES, "SELECT MAX A/C WHEN THE OUTSIDE AIR CONTAINS SMOKE, ODORS OR HIGH HUMIDITY. THIS FEATURE ALLOWS FOR RECIRCULATION OF INTERIOR AIR ONLY." TWO OTHER DEALERS THAT I CALLED UP TO GET THEIR OPINION ON MY PROBLEM, INFORMED ME TO SPRAY A CAN OF LYSOL INTO THE INTAKE (I'M SURE THE EPA WOULD FIND THIS A DANGEROUS PRACTICE TO BE INHALING THIS WITHIN A CONFINED AREA). IF CHRYSLER INTENDS FOR ME TO USE THE OUTSIDE AIR, IN CONTRADICTION TO THE OWNERS MANUAL. OUTSIDE AIR INTAKES ARE LARGE ENOUGH TO SUCK IN INSECTS, ETC.
NHTSA complaint #723157 — an unverified report by a vehicle owner.
TRAILER HITCHES
CONSUMER RECEIVED RECALL 00V107000 CONCERNING TRAILER HITCH AND ATTACHMENT. CONSUMER STATED THAT THE RECALL REPAIRS WERE NOT SUFFICIENT ENOUGH TO CORRECT THE PROBLEM. *AK
NHTSA complaint #862021 — an unverified report by a vehicle owner.