Complaints filed with NHTSA, by model year. Bar colour is the FaultScore grade:
A
B
C
D
F
ungraded
What breaks on a 2020 Ducati Multistrada
Every complaint is filed against a part. Follow any row for the complaints about that part alone.
Engine & Cooling
436.4%
Fuel & Propulsion
327.3%
Brakes
218.2%
Transmission & Drivetrain
218.2%
When owners complained
A spike years after the car went on sale usually means a part wearing
out on schedule across the whole fleet — the kind of pattern no single
owner can see from inside their own car.
May 2021peak 3Aug 2024
NHTSA investigations into the 2020 Ducati Multistrada
An investigation is the step before a recall: the agency has seen enough
complaints to look into a pattern itself. An open one means it thinks
something may be wrong and nothing has been fixed yet.
PE21003Opened 18 Feb 2021Closed 9 Jul 2021SERVICE BRAKES
Extended Stopping Distance
The Office of Defects Investigation (ODI) opened this Preliminary Evaluation (PE) based on twenty-two (22) Vehicle Owner Questionnaires (VOQs) for soft rear brakes caused by air seeping into the rear brake lines of model year (MY) 2012-2020 Ducati Monster, Multistrada, SuperSport, Panigale, Scrambler and Diavel motorcycles.The consumers were alleging that the rear brakes would not properly function unless the rear brake pedal was applied several times or that there was a total loss of rear braking during normal applications, increasing the risk of a crash. In a March 2020 meeting, Ducati indic...
The most recent complaints
In the owners' own words, exactly as filed with NHTSA.
Brick, NJ
ENGINE
Engine cutting off while in neutral. Engine shutdown also when downshifting from 2nd to 1st and holding in clutch. similar to many other ducati owners. Very dangerous as engine cut off is affecting my ability to control and distracting from riding properly. Only have 5500 miles on it. Happens every ride now and I can reproduce it fairly easily.
NHTSA complaint #11609169 — an unverified report by a vehicle owner.
Brick, NJ
ENGINE
When the throttle is off, the revs go down to 0 then bounce back up to idle (most of the time anyway, if it doesn't stall). This happens when I am coming to a stop, downshifting to first/neutral. It is very distracting and with ambient road noise, if you are not paying attention, will catch you offguard and will leave you trying to restart bike while in traffic, cars beeping, and flying past you. very dangerous and needs to be check by Ducati. there are numerous others with the same situation.
NHTSA complaint #11576842 — an unverified report by a vehicle owner.
Brick, NJ
FUEL/PROPULSION SYSTEM
When the throttle is off, the revs go down to 0 then bounce back up to idle (most of the time anyway, if it doesn't stall). This happens when I am coming to a stop, downshifting to first/neutral. It is very distracting and with ambient road noise, if you are not paying attention, will catch you offguard and will leave you trying to restart bike while in traffic, cars beeping, and flying past you. very dangerous and needs to be check by Ducati. there are numerous others with the same situation.
NHTSA complaint #11576842 — an unverified report by a vehicle owner.
Alexandria, VA
SERVICE BRAKES
Rear brake is vaguely responsive even with aggressive pressure.
NHTSA complaint #11474597 — an unverified report by a vehicle owner.
Grass Valley, CA
POWER TRAIN
Upon coming to a stop to make a left turn, while pulling in the clutch to engage first gear, the engine quit, stranding me in the middle of the roadway while attempting to restart motorcycle. Traffic to my rear could collide into me as well as possible cross traffic. This has happened multiple times in multiple situations. No warning lights or messages occurred prior to engine stalling. While personally investigating the problem I have found that this appears to be a common problem with this model of motorcycle and anecdotal reports indicate the manufacturer has developed an internal repair procedure to address this issue only after owners have reported it, which is after the potential safety issue has occurred. My motorcycle was purchased new from the dealership.
NHTSA complaint #11437477 — an unverified report by a vehicle owner.
Grass Valley, CA
ENGINE
Upon coming to a stop to make a left turn, while pulling in the clutch to engage first gear, the engine quit, stranding me in the middle of the roadway while attempting to restart motorcycle. Traffic to my rear could collide into me as well as possible cross traffic. This has happened multiple times in multiple situations. No warning lights or messages occurred prior to engine stalling. While personally investigating the problem I have found that this appears to be a common problem with this model of motorcycle and anecdotal reports indicate the manufacturer has developed an internal repair procedure to address this issue only after owners have reported it, which is after the potential safety issue has occurred. My motorcycle was purchased new from the dealership.
NHTSA complaint #11437477 — an unverified report by a vehicle owner.
Grass Valley, CA
FUEL/PROPULSION SYSTEM
Upon coming to a stop to make a left turn, while pulling in the clutch to engage first gear, the engine quit, stranding me in the middle of the roadway while attempting to restart motorcycle. Traffic to my rear could collide into me as well as possible cross traffic. This has happened multiple times in multiple situations. No warning lights or messages occurred prior to engine stalling. While personally investigating the problem I have found that this appears to be a common problem with this model of motorcycle and anecdotal reports indicate the manufacturer has developed an internal repair procedure to address this issue only after owners have reported it, which is after the potential safety issue has occurred. My motorcycle was purchased new from the dealership.
NHTSA complaint #11437477 — an unverified report by a vehicle owner.
Las Vegas, NV
POWER TRAIN
Upon starting from a stop, then rapidly stopping to avoid vehicle who had unexpectedly stopped in front of me, the engine quit, stranding me in the middle of the intersection while attempting to restart motorcycle. Traffic to my rear could collide into me as well as possible cross traffic. This has happened several times and I have video documentation. Dealer has not been able to duplicate problem. No warning lights or messages occurred prior to engine stalling. While personally investigating the problem I found that this appears to be a common problem with this year make and model of motorcycle which the manufacturerer either has been unable to or refuses to address. Note that I had previously owned and operated an earlier model of this motorcycle (2017) and had no such problems with it while putting over 20k miles on it.
NHTSA complaint #11431795 — an unverified report by a vehicle owner.
Las Vegas, NV
ENGINE
Upon starting from a stop, then rapidly stopping to avoid vehicle who had unexpectedly stopped in front of me, the engine quit, stranding me in the middle of the intersection while attempting to restart motorcycle. Traffic to my rear could collide into me as well as possible cross traffic. This has happened several times and I have video documentation. Dealer has not been able to duplicate problem. No warning lights or messages occurred prior to engine stalling. While personally investigating the problem I found that this appears to be a common problem with this year make and model of motorcycle which the manufacturerer either has been unable to or refuses to address. Note that I had previously owned and operated an earlier model of this motorcycle (2017) and had no such problems with it while putting over 20k miles on it.
NHTSA complaint #11431795 — an unverified report by a vehicle owner.
Las Vegas, NV
FUEL/PROPULSION SYSTEM
Upon starting from a stop, then rapidly stopping to avoid vehicle who had unexpectedly stopped in front of me, the engine quit, stranding me in the middle of the intersection while attempting to restart motorcycle. Traffic to my rear could collide into me as well as possible cross traffic. This has happened several times and I have video documentation. Dealer has not been able to duplicate problem. No warning lights or messages occurred prior to engine stalling. While personally investigating the problem I found that this appears to be a common problem with this year make and model of motorcycle which the manufacturerer either has been unable to or refuses to address. Note that I had previously owned and operated an earlier model of this motorcycle (2017) and had no such problems with it while putting over 20k miles on it.
NHTSA complaint #11431795 — an unverified report by a vehicle owner.
Bradenton, FL
SERVICE BRAKES
The rear brake seems to be ineffective compared to other Ducati models I've owned. This condition has lead to depending on the front brakes more than the standard 70% due to the rears not performing their part. This has caused (In my humble opinion) the fronts to warp causing pulsing in the front brakes. This was noted with fewer than 1200 miles when first service was performed. Dealer noted nothing abnormal other then the sound of a horn (sounds like a trumpet) while rolling the bike at a walking pace. This issue became worse as I made my way across the country from San Fran to Sarasota Florida. Upon arrival with 3500 miles there is a notable pulsing from the front brake lever. Euro Cycles of Tampa took the bike in for warranty noting 6-9 thousandths runout. Ducati was provided this information and in return said I quote "Rotors are excluded from the Ducati Limited Warranty Policy". Under normal circumstances I can understand this policy but I believe there is an under lying issue being over looked here. If you look on any forum online there are numerous complaints of this very issue on the Multistrada from 2015-2020. Some of which Ducati "decided" to cover and some like mine they did not. For everyone coming after me I'd love to know what the root cause is. Oh By the way this is my 30th+ yr riding and probably 15th or 16th motorcycle and I've never had to replace rotors due to warping.
NHTSA complaint #11417945 — an unverified report by a vehicle owner.