Owners have filed 115 complaints
about the 1989 Eagle Premier with NHTSA between 1995 and 2003.
The largest single group is the windows, mirrors & wipers.
NHTSA files every complaint against a named sub-assembly, not just a
system. This is the difference between knowing it was "the engine" and
knowing which part of it — the list to hand a mechanic.
Heater Core
1736.2%
Defroster/Defogger/Hvac System
510.6%
Ignition
510.6%
Alternator/Generator/Regulator
48.5%
AIR Conditioner
48.5%
Cooling System
48.5%
Gasoline
48.5%
Rotor
48.5%
When owners complained
A spike years after the car went on sale usually means a part wearing
out on schedule across the whole fleet — the kind of pattern no single
owner can see from inside their own car.
Jan 1995peak 15Feb 2003
NHTSA investigations into the 1989 Eagle Premier
An investigation is the step before a recall: the agency has seen enough
complaints to look into a pattern itself. An open one means it thinks
something may be wrong and nothing has been fixed yet.
EA97001Opened 13 Jan 1997Closed 9 Jan 1998SERVICE BRAKES, HYDRAULIC
BRAKE DISC/HUB SEPARATION
CONSUMER COMPLAINTS INDICATE THAT CORROSION OF THE BRAKE ROTORS HAVE CAUSED SEPARATION OF THE BRAKE DISC FROM ITS HUB, RESULTING IN BRAKE FAILURE.
PE96053Opened 5 Sep 1996Closed 13 Jan 1997SERVICE BRAKES, HYDRAULIC
BRAKE DISC/HUB SEPARATION
consumer complaints indicate that corrosion of hte brake rotors have caused separation of the brake disc from its hub, resulting in brake failure.
PE94060Opened 3 Aug 1994Closed 29 Dec 1994ENGINE AND ENGINE COOLING
ENGINE COMPARTMENT FIRES
PE94027Opened 18 Mar 1994Closed 29 Jul 1994SEAT BELTS
AUTO SHOULDER BELT FAILS
Recalls on the 1989 Eagle Premier
A complaint is one owner's allegation. A recall is the point at which
the manufacturer or a regulator agreed the defect is real and dangerous
enough to fix for free — however old the car is.
United States — NHTSA
98V005000
SERVICE BRAKES, HYDRAULIC:FOUNDATION COMPONENTS:DISC:ROTOR
VEHICLE DESCRIPTION: PASSENGER AND MULTI-PURPOSE VEHICLES ORIGINALLY SOLD OR CURRENTLY REGISTERED IN THE STATES OF CONNECTICUT, ILLINOIS, INDIANA, MAINE, MARYLAND, MASSACHUSETTS, MICHIGAN, NEW HAMPSHIRE, NEW JERSEY, NEW YORK, OHIO, PENNSYLVANIA, RHODE ISLAND, VERMONT, OR WISCONSIN, AND THE DISTRICT OF COLUMBIA. THE FRONT DISC BRAKE ROTORS CAN EXPERIENCE SEVERE CORROSION IF OPERATED FOR AN EXTENSIVE PERIOD IN THE "SALT BELT." IF THE ROTORS ARE NOT REPLACED, THE CORROSION CAN EVENTUALLY COMPROMISE THE STRUCTURAL INTEGRITY OF THE STAMPED STEEL CENTER HUB SECTION OF THE ROTOR.
Risk: THE REDUCED STRENGTH CAN ALLOW THE CAST IRON WEAR SURFACE TO SEPARATE FROM THE HUB, REDUCING THE BRAKE EFFECTIVENESS OF THE VEHICLE.
95V213000
SEAT BELTS:FRONT:ANCHORAGE
THE AUTOMATIC SHOULDER BELT SYSTEMS CAN MALFUNCTION AND BECOME INOPERATIVE.
Risk: THE LACK OF PASSIVE RESTRAINTS COULD INCREASE THE RISK OF PERSONAL INJURY IN THE EVENT OF A VEHICLE COLLISION.
THE END CAP CONNECTING THE HEAT EXCHANGER'S CORE TO THE ENGINE COOLING SYSTEM COULD RUPTURE AND ALLOW HOT COOLANT TO ESCAPE INTO THE PASSENGER COMPARTMENT.
Risk: THE COOLANT ESCAPING INTO THE PASSENGER COMPARTMENT COULD CONTACT THE DRIVER'S FEET AND INJURE THE DRIVER. ALSO, STEAM FROM THE HEATER LIQUID WILL CLOUD ON THE WINDOW SURFACES AND IMPAIR THE DRIVER'S VISION. IN EITHER CASE, FAILURE OF THE HEATER CORE END CAP COULD RESULT IN A VEHICLE ACCIDENT.
91V027000
SERVICE BRAKES, HYDRAULIC:FOUNDATION COMPONENTS:HOSES, LINES/PIPING, AND FITTINGS
REAR BRAKE TUBE ROUTING IS CONTACTED BY FUEL TANK HEAT SHIELD WHEN SUSPENSION IS IN FULL JOUNCE POSITION. THIS DAMAGES THE BRAKE FLUID TUBE, CAUSING A LEAK.
Risk: LOSS OF FLUID FROM HALF OF THE DIAGONALLY SPLIT BRAKEHYDRAULIC SYSTEM AFFECTS BRAKING CAPABILITY, WHICH COULD RESULT IN AN ACCIDENT.
90V205000
SERVICE BRAKES, HYDRAULIC:FOUNDATION COMPONENTS:HOSES, LINES/PIPING, AND FITTINGS
ROUTING OF THE FRONT BRAKE HOSE MAY CAUSE EXCESSIVE HOSE FLEXING RESULTING IN PREMATURE FATIGUE CRACKING OF THE OUTER HOSE COVER.
Risk: THIS COULD LEAD TO HOSE FAILURE AND LOSS OF BRAKE FLUIDREDUCING BRAKING EFFECTIVENESS.
Canada — Transport Canada
Canada runs its own recall programme, and its campaigns do not
always mirror the American ones.
Recall 199801276,440 units in Canada
Brakes
NOTE: VEHICLES ORIGINALLY RETAILED IN ONTARIO, QUEBEC AND THE MARITIME PROVINCES. THE COMPOSITE FRONT DISC BRAKE ROTORS ON THESE VEHICLES MAY FAIL DUE TO CORROSION. THE CAST IRON WEAR SURFACE MAY SEPARATE FROM THE HUB REDUCING THE BRAKING EFFECTIVENESS OF THE VEHICLE. CORRECTION: FRONT COMPOSITE ROTORS WILL BE REPLACED WITH ONES HAVING A REVISED CORROSION PROTECTION COATING.
Recall 1995039730 units in Canada
Emissions
On certain Eagle Oremier vehicles with 2.5 Litre engines and Renault Alliance GTA with 2.0 Litre engines, the oxygen sensor may fail, thereby causing the vehicle to exceed CMVSS 1103 - exhaust emissions. Correction: Oxygen sensor will be replaced.
Recall 19950027,392 units in Canada
Emissions
NOTE: VEHICLES EQUIPPED WITH 3.0 LITRE ENGINES. THESE VEHICLES MAY NOT COMPLY WITH C.M.V.S.S 1103 - EXHAUST EMISSIONS. CATALYSTS AND OXYGEN SENSORS MAY BE DEFECTIVE. CORRECTION: CATALYTIC CONVERTER AND OXYGEN SENSOR WILL BE REPLACED.
Recall 19940298,740 units in Canada
Heater And Defroster
THE HEATER CORE END CAP MAY FAIL (SPLIT/TEAR) ALLOWING THE DISCHARGE OF COOLING SYSTEM STEAM INTO THE PASSENGER COMPARTMENT WHICH MAY CAUSE REDUCED DRIVER VISIBILITY. CORRECTION: A COOLANT TEMPERATURE-CONTROLLED FLUID BYPASS VALVE WILL BE INSTALLED ON AFFECTED VEHICLES. THIS VALVE WILL ISOLATE THE HEATER CORE DURING PERIODS OF HIGH COOLANT TEMPERATURE.
Recall 199307164,277 units in Canada
Emissions
NOTE: JEEP VEHICLES WITH 4.0 LITRE ENGINES, RENAULT VEHICLES WITH 2.0 LITRE ENGINES AND EAGLE PREMIER VEHICLES WITH 2.5 AND 3 LITRE ENGINES. THESE VEHICLES DO NOT COMPLY WITH C.M.V.S.S. 1103 - EXHAUST EMISSIONS. FAULTY OXYGEN SENSOR COULD LEAD TO POOR FUEL/AIR CONTROL AND REDUCED CATALYST EFFICIENCY WHICH MAY INCREASE TAILPIPE EMISSIONS. CORRECTION: OXYGEN SENSOR WILL BE REPLACED WITH ONE OF AN IMPROVED DESIGN.
Recall 1991059325 units in Canada
Brakes
THE FUEL TANK HEAT SHIELD MAY CONTACT THE REAR BRAKE TUBE WHEN THE SUSPENSION IS IN THE FULL JOUNCE POSITION. CONTINUED CONTACT COULD CAUSE THE BRAKE TUBE TO WEAR THROUGH CAUSING LOSS OF BRAKE FLUID AND A PARTIAL BRAKE SYSTEM LOSS WHICH WOULD RESULT IN INCREASED STOPPING DISTANCES. CORRECTION: HEAT SHIELD WILL BE MODIFIED TO ELIMINATE POTENTIAL FOR HEAT SHIELD TO REAR BRAKE TUBE CONTACT. ALL BRAKE TUBES DAMAGED DUE TO CONTACT WITH THE HEAT SHIELD WILL BE REPLACED.
Recall 19910027,205 units in Canada
Brakes
EXCESSIVE FLEXING AT THE FRONT BRAKE HOSE END FITTINGS COULD RESULT IN PREMATURE FATIGUE CRACKING OF THE OUTER RUBBER HOSE COVER. THIS COULD EVENTUALLY LEAD TO HOSE FAILURE AND A PARTIAL BRAKE SYSTEM FAILURE DUE TO LOSS OF FLUID. CORRECTION: FRONT BRAKE HOSES WILL BE REPLACED WITH REDESIGNED HOSES THAT PROVIDE A MODIFIED ROUTING CONFIGURATION:
NHTSA complaint #547498 — an unverified report by a vehicle owner.
Upper Marlbo, MDFire
ELECTRICAL SYSTEM:WIRING:FRONT UNDERHOOD
VEHICLE PARKED AND SUDDENLY CAUGHT ON FIRE UNDERNEATH THE HOOD. TT
NHTSA complaint #961716 — an unverified report by a vehicle owner.
Flowermound, TXFire
ENGINE AND ENGINE COOLING:ENGINE
TWICE VEHICLE HAS CAUGHT FIRE OVERHEATING, MELTING. PLEASE DESCRIBE DETAILS. TT
NHTSA complaint #961295 — an unverified report by a vehicle owner.
Orlando, FLFire
ELECTRICAL SYSTEM:IGNITION
COULD NOT SHUT VEHICLE OFF, WHEN IT DID SHUT DOWN, IT CAUGHT FIRE. TT
NHTSA complaint #960657 — an unverified report by a vehicle owner.
LOS Angele, CACrash2 injured
POWER TRAIN:AUTOMATIC TRANSMISSION
TRANSMISSION LOCKED UP, CAUSING VEHICLE TO COME TO AN ABRUPT HALT, RESULTING IN INJURIES.
NHTSA complaint #480975 — an unverified report by a vehicle owner.
Newark, DEFire
ELECTRICAL SYSTEM:12V/24V/48V BATTERY
VEHICLE CAUGHT ON FIRE SHORTLY AFTER STARTING IN, POSSIBLE ELECTRICAL FIRE. TT
NHTSA complaint #959553 — an unverified report by a vehicle owner.
The most recent complaints
In the owners' own words, exactly as filed with NHTSA.
at 70,000 milesNapa, CA
VEHICLE SPEED CONTROL:CABLES
1989 EAGLE PREMIER SEDAN/ERRATIC SPEEDOMETER OPERATION SPEEDOMETER BEGAN ACTING ERRATICALLY LAST MONTH WITH INTERMITTENT OPERATION. PROBLEM DIAGNOSED AS DEFECTIVE SENSOR WIRING HARNESS. COMPUTER DOWNLOAD REPAIR INFORMATION INDICATES THAT THE PROBLEM WAS DETECTED IN SEPTEMBER, 1990 WITH AN INFORMATION BULLETIN CIRCULATED BY CHRYSLER CONCERNING THE ISSUE. MY QUESTION IS WHY THIS WASN'T MADE SUBJECT TO RECALL SINCE IT INVOLVES A SAFETY MATTER. WITHOUT A SPEEDOMETER OPERATING, THERE IS NO WAY OF KNOWING ONE'S EXACT SPEED? I HAVE TRIED TO RESOLVE THE PROBLEM BY REPLACING THE WIRING HARNESS WHICH, IT APPEARS, IS UNAVAILABLE. I JUST SENT AN E-MAIL TO DAIMLER-CHRYSLER ASKING FOR THEIR HELP SINCE I HAVE NO OTHER WAY TO TURN EXCEPT FOR YOU, DOT. I WOULD AT LEAST LIKE TO HEAR FROM YOU. THANK YOU.
NHTSA complaint #10005760 — an unverified report by a vehicle owner.
A FAULTY GASKET CAUSED COOLANT TO LEAK AND AS A RESULT THE COOLANT COULD BE SMELLED INSIDE OF THE VEHICLE. WHEN THE HEATER IS TURNED ON THERE IS A LOUD NOISE. THE DEALER REPLACED THE BLOWER MOTOR. THE DEALER WILL NOT REPAIR THE HEATER CORE WHICH WAS RECALLED UNDER 94V-006 BECAUSE THE VEHICLE IS TOO OLD WITH TOO MANY MILES. *NLM
NHTSA complaint #10003848 — an unverified report by a vehicle owner.
Cedar Grove, WI
ELECTRICAL SYSTEM:WIRING:INTERIOR/UNDER DASH
A FAULTY GASKET CAUSED COOLANT TO LEAK AND AS A RESULT THE COOLANT COULD BE SMELLED INSIDE OF THE VEHICLE. WHEN THE HEATER IS TURNED ON THERE IS A LOUD NOISE. THE DEALER REPLACED THE BLOWER MOTOR. THE DEALER WILL NOT REPAIR THE HEATER CORE WHICH WAS RECALLED UNDER 94V-006 BECAUSE THE VEHICLE IS TOO OLD WITH TOO MANY MILES. *NLM
NHTSA complaint #10003848 — an unverified report by a vehicle owner.
Cedar Grove, WI
ENGINE AND ENGINE COOLING
A FAULTY GASKET CAUSED COOLANT TO LEAK AND AS A RESULT THE COOLANT COULD BE SMELLED INSIDE OF THE VEHICLE. WHEN THE HEATER IS TURNED ON THERE IS A LOUD NOISE. THE DEALER REPLACED THE BLOWER MOTOR. THE DEALER WILL NOT REPAIR THE HEATER CORE WHICH WAS RECALLED UNDER 94V-006 BECAUSE THE VEHICLE IS TOO OLD WITH TOO MANY MILES. *NLM
NHTSA complaint #10003848 — an unverified report by a vehicle owner.
Garfield, NJ
ELECTRICAL SYSTEM:WIRING:FUSES AND CIRCUIT BREAKERS
THE HEATER CONTROL VALVE FAILED, CAUSING COOLANT TO LEAK INSIDE VEHICLE. SAME PART FAILED BEFORE AT 33000 IN 1992, THERE IS A RECALL BUT PER MANUFACTURER THIS VEHICLE IS NOT AFFECTED. ALSO THE BULB WAS REPLACED FOR THE BRAKE LIGHT.
NHTSA complaint #8010005 — an unverified report by a vehicle owner.
THE HEATER CONTROL VALVE FAILED, CAUSING COOLANT TO LEAK INSIDE VEHICLE. SAME PART FAILED BEFORE AT 33000 IN 1992, THERE IS A RECALL BUT PER MANUFACTURER THIS VEHICLE IS NOT AFFECTED. ALSO THE BULB WAS REPLACED FOR THE BRAKE LIGHT.
NHTSA complaint #8010005 — an unverified report by a vehicle owner.
Tolland, CT
STRUCTURE:FRAME AND MEMBERS
FRAME ATTACHED TO RACK AND PINION STEERING BROKE. DEALER/MANUFACTURER WERE NOT NOTIFIED AT THIS TIME. FEEL FREE TO PROVIDE ANY FURTHER DETAILS ON THIS MATTER.
NHTSA complaint #880567 — an unverified report by a vehicle owner.
Schenectady, NY
ENGINE AND ENGINE COOLING:COOLING SYSTEM
VERY STRONG (SUFFOCATING) COOLANT SMELL IN PASSENGER COMPARTMENT WHEN HEATER AND/OR BLOWER IS ENGAGED. WHEN CONTACTED THE MANUFACTURER ABOUT RECALL #607 (IN 1994) FOR VEHICLES MANUFACTURED BETWEEN 7/87 THRU 6/92 (MY VEHICLE MANUFACTURED 10/88) FOR 1989 EAGLE PREMIERS, THEY SAID IT DID NOT INCLUDE MY VEHICLE. THE CUSTOMER REPRESENTATIVE COULD NOT GIVE ME A REASON WHEN I TOLD HER THIS WAS THE EXACT PROBLEM AND WHY MY VEHICLE WAS NOT INCLUDED. IT SEEMS TO BE VERY CONVENIENT JUST TO SAY THAT VEHICLE IS NOT PART OF THE RECALL. YET, RECALL #747 , FOR 1 1989 EAGLE PREMIER, MANUFACTURED BETWEEN 7/88 THRU 7/91, DID INCLUDE MY VEHICLE. I NEED SOME ANSWERS. THIS VEHICLE IS NO GOOD TO ME IN THE COLD WEATHER, I NEED HEAT AND DEFROST. THANK YOU FOR YOUR TIME AND I AM ANTICIPATING AN ANSWER.
NHTSA complaint #729436 — an unverified report by a vehicle owner.
HEATER COIL MALFUNCTIONED. VEHICLE WAS NOT INCLUDED IN RECALL 94V006000.
NHTSA complaint #864151 — an unverified report by a vehicle owner.
Chesapeake, VA
SERVICE BRAKES, HYDRAULIC:ANTILOCK/TRACTION CONTROL/ELECTRONIC LIMITED SLIP
MASTER CYLINDER IS DEFECTIVE, AND THE ABS BRAKE LIGHT COMES ON THE DASHBOARD. CONSUMER WAS TRAVELING ABOUT 35MPH, APPLIED BRAKES, AND PEDAL WENT ALL THE WAY TO THE FLOOR.
NHTSA complaint #861785 — an unverified report by a vehicle owner.
Chesapeake, VA
SERVICE BRAKES, HYDRAULIC:FOUNDATION COMPONENTS:MASTER CYLINDER
MASTER CYLINDER IS DEFECTIVE, AND THE ABS BRAKE LIGHT COMES ON THE DASHBOARD. CONSUMER WAS TRAVELING ABOUT 35MPH, APPLIED BRAKES, AND PEDAL WENT ALL THE WAY TO THE FLOOR.
NHTSA complaint #861785 — an unverified report by a vehicle owner.
Perry, OK
SERVICE BRAKES, HYDRAULIC:FOUNDATION COMPONENTS:DISC:ROTOR
RECEIVED RECALL NOTICE #98V005000. CONTACTED DEALERSHIP. TOOK VEHICLE FOR REPAIR OF BRAKE ROTORS. DROVE VEHICLE APPROXIMATELY 13,000 WHEN THE BRAKES SHOE PARTS FELL OFF IN STREET. VEHICLE WAS NOT TOUCHED BY ANOTHER MECHANIC SINCE RECALL. DEALERSHIP INDICATED NOT RESPONSIBLE FOR SHOE COMING OFF. OWNER BRAKE SHOES REPAIRED. OWNER HAS BRAKE SHOE PARTS.
NHTSA complaint #855342 — an unverified report by a vehicle owner.
Perry, OK
SERVICE BRAKES, HYDRAULIC:FOUNDATION COMPONENTS:DRUM:SHOES/LININGS
RECEIVED RECALL NOTICE #98V005000. CONTACTED DEALERSHIP. TOOK VEHICLE FOR REPAIR OF BRAKE ROTORS. DROVE VEHICLE APPROXIMATELY 13,000 WHEN THE BRAKES SHOE PARTS FELL OFF IN STREET. VEHICLE WAS NOT TOUCHED BY ANOTHER MECHANIC SINCE RECALL. DEALERSHIP INDICATED NOT RESPONSIBLE FOR SHOE COMING OFF. OWNER BRAKE SHOES REPAIRED. OWNER HAS BRAKE SHOE PARTS.
NHTSA complaint #855342 — an unverified report by a vehicle owner.
Southern Pines, NC
SEAT BELTS:FRONT:ANCHORAGE
THERE HAVE BEEN A LOT OF OTHER FAILURES, BUT NOT ENOUGH SPACE TO PUT ALL AND DON'T REMEMBER ALL DATES AND MILEAGE AT EACH TIME.
NHTSA complaint #712505 — an unverified report by a vehicle owner.
Southern Pines, NC
SERVICE BRAKES, HYDRAULIC:FOUNDATION COMPONENTS:MASTER CYLINDER
THERE HAVE BEEN A LOT OF OTHER FAILURES, BUT NOT ENOUGH SPACE TO PUT ALL AND DON'T REMEMBER ALL DATES AND MILEAGE AT EACH TIME.
NHTSA complaint #712505 — an unverified report by a vehicle owner.
Southern Pines, NC
EXTERIOR LIGHTING
THERE HAVE BEEN A LOT OF OTHER FAILURES, BUT NOT ENOUGH SPACE TO PUT ALL AND DON'T REMEMBER ALL DATES AND MILEAGE AT EACH TIME.
NHTSA complaint #712505 — an unverified report by a vehicle owner.
Southern Pines, NC
ELECTRICAL SYSTEM:WIRING:FUSES AND CIRCUIT BREAKERS
THERE HAVE BEEN A LOT OF OTHER FAILURES, BUT NOT ENOUGH SPACE TO PUT ALL AND DON'T REMEMBER ALL DATES AND MILEAGE AT EACH TIME.
NHTSA complaint #712505 — an unverified report by a vehicle owner.
Southern Pines, NC
EQUIPMENT:APPLIANCE:AIR CONDITIONER
THERE HAVE BEEN A LOT OF OTHER FAILURES, BUT NOT ENOUGH SPACE TO PUT ALL AND DON'T REMEMBER ALL DATES AND MILEAGE AT EACH TIME.
NHTSA complaint #712505 — an unverified report by a vehicle owner.
Southern Pines, NC
ELECTRICAL SYSTEM:ALTERNATOR/GENERATOR/REGULATOR
THERE HAVE BEEN A LOT OF OTHER FAILURES, BUT NOT ENOUGH SPACE TO PUT ALL AND DON'T REMEMBER ALL DATES AND MILEAGE AT EACH TIME.
NHTSA complaint #712505 — an unverified report by a vehicle owner.
WHILE DRIVING ABOUT 35 MPH, HEATER CORE RUPTURED, CAUSING HOT ANTI FREEZE TO SPILL ON THE FLOOR OF VEHICLE. THIS ALSO CAUSED WINDOWS TO FOG UP, WHICH IMPARIED DRIVER'S VISIBLITY. THE DEALER HAS BEEN NOTIFIED ABOUT THE PROBLEM. PROBLEM HAS NOT BEEN CORRECTED.
NHTSA complaint #841670 — an unverified report by a vehicle owner.
South Bend, IN
VEHICLE SPEED CONTROL
WHILE INCREASING IN SPEED OF ABOUT 5 TO 10 MILES PER HOUR THE CAR CONTINUED TO INCREASE IN SPEED, APPLIED BRAKES, BUT CONTINUED TO PICK UP SPEED, APPLIED EMERGENCY BRAKE STILL DIDN'T SLOW DOWN. THE CAR INCREASED IN SPEED UP TO 95 MILES PER HOUR. I'M NOT SURE WHAT I FINALLY DID OR WHAT HAPPENED TO SLOW THE CAR DOWN. THIS IS THE THIRD TIME THAT THIS HAS HAPPENED, I EVEN TRIED REACHING DOWN AND LIFTING GAS PEDAL, TO NO AVAIL.
NHTSA complaint #708207 — an unverified report by a vehicle owner.