FaultScore

FaultScore report

1992 Eagle Summit problems

Owners have filed 54 complaints about the 1992 Eagle Summit with NHTSA between 1995 and 2002. The largest single group is the seat belts.

Not graded

Too few complaints, or too short a model run, to compare fairly.

How this is worked out

The numbers

54

Complaints

1

Crashes reported

0

Fires reported

1

Injuries reported

How 1992 compares with every other Eagle Summit

Click any bar to open that year's report.

Complaints filed with NHTSA, by model year. Bar colour is the FaultScore grade: A B C D F ungraded

What breaks on a 1992 Eagle Summit

Every complaint is filed against a part. Follow any row for the complaints about that part alone.

Seat Belts 21 38.9%
Body & Structure 14 25.9%
Transmission & Drivetrain 6 11.1%

1 crashes, 0 fires

Brakes 4 7.4%
Engine & Cooling 3 5.6%
Fuel & Propulsion 2 3.7%
Doors, Latches & Locks 1 1.9%
Tires 1 1.9%
Lights 1 1.9%
Acceleration & Cruise Control 1 1.9%

Exactly what failed

NHTSA files every complaint against a named sub-assembly, not just a system. This is the difference between knowing it was "the engine" and knowing which part of it — the list to hand a mechanic.

Hinge AND Attachments 8 24.2%
Door 6 18.2%
Retractor 5 15.2%
Anchorage 5 15.2%
Automatic Transmission 3 9.1%
Column Shift 2 6.1%
Webbing 2 6.1%
Rotor 2 6.1%

When owners complained

A spike years after the car went on sale usually means a part wearing out on schedule across the whole fleet — the kind of pattern no single owner can see from inside their own car.

Mar 1995 peak 6 Dec 2002

NHTSA investigations into the 1992 Eagle Summit

An investigation is the step before a recall: the agency has seen enough complaints to look into a pattern itself. An open one means it thinks something may be wrong and nothing has been fixed yet.

EA98002 Opened 30 Jan 1998 Closed 30 Apr 1998 WHEELS

TRANSFER CASE LOCKUP

EA96014 Opened 28 Jun 1996 Closed 12 Jun 1997 SEAT BELTS

AUTOMATIC SHOULDER BELT FAILURE

THE AUTOMATIC SHOULDER BELT ALLEGEDLY MALFUNCTIONS OR FAILS

PE96007 Opened 19 Jan 1996 Closed 28 Jun 1996 SEAT BELTS

AUTO SHOULDER BELT FAILURE

THE AUTOMATIC SHOULDER BELT ALLEGEDLY MALFUNCTIONS OR FAILS

Recalls on the 1992 Eagle Summit

A complaint is one owner's allegation. A recall is the point at which the manufacturer or a regulator agreed the defect is real and dangerous enough to fix for free — however old the car is.

United States — NHTSA

98V168003

POWER TRAIN:AUTOMATIC TRANSMISSION

VEHICLE DESCRIPTION: ALL WHEEL DRIVE PASSENGER VEHICLES. LOCKUP OF THE TRANSFER CASE CAN OCCUR DUE TO INSUFFICIENT LUBRICATION.

Risk: THIS CONDITION CAN CAUSE A LOSS OF VEHICLE CONTROL, INCREASING THE RISK OF A CRASH.

97V073002

SEAT BELTS:FRONT:ANCHORAGE

THE GUIDE RAIL ON THE DRIVER'S SIDE CONTAINS A COVERED CABLE AND ALSO AN ANGLED BELT GUIDE AT THE TOP END OF THE WEBBING. THE COMBINATION OF THESE FACTORS CAN LEAD, OVER TIME, TO THE CABLE'S MOVEMENT EXERTING ABRADING FORCE TO THE LOWER EDGES OF THE CABLE'S CHAMBER, SUFFICIENT TO CAUSE THE CABLE TO DROP OUT OF THE CHAMBER WITH THE SHOULDER BELT ANCHORAGE BECOMING STUCK.

Risk: IN THE EVENT OF A CRASH, THE SEAT OCCUPANT MAY NOT BE PROPERLY RESTRAINED.

97V063002

LATCHES/LOCKS/LINKAGES:DOORS:LATCH

EXCESS LUBRICATION CAN CAUSE THE RUBBER DOOR LATCH SWITCH COVER TO DEFORM, AND THE DOOR LATCH SWITCH TO MALFUNCTION, SO THAT THE SHOULDER BELT ANCHORAGE WOULD REMAIN AT THE A-PILLAR WHEN THE DOOR WAS CLOSED.

Risk: IN THE EVENT OF A CRASH, THE SEAT OCCUPANT MAY NOT BE PROPERLY RESTRAINED.

Canada — Transport Canada

Canada runs its own recall programme, and its campaigns do not always mirror the American ones.

Recall 1998204 3,044 units in Canada

Powertrain

On certain vehicles, leakage of lubricating oil from the transfer case could result in low levels of lubrication causing possible bearing seizure and wheel lock-up. This could result in loss of vehicle control and a possible crash. Correction: Transfer case will be inspected for low fluid level, evidence of oil leakage and operational performance, and will be repaired as necessary. If the transfer case does not operate properly, it will be replaced.

Recalls cover specific build ranges, so check your own vehicle by VIN at nhtsa.gov/recalls or, in Canada, Transport Canada.

Complaints that involved harm

Reports where the owner recorded a crash, a fire, an injury or a death.

Brook Park, MN Crash

POWER TRAIN:AUTOMATIC TRANSMISSION:LEVER AND LINKAGE:COLUMN SHIFT

WHILE DRIVING DOWN A HILL AT 25 MPH CONSUMER LOST CONTROL OF VEHICLE AND HIT A TELEPHONE POLE WHILE DRIVING IN THIRD GEAR. THE PROBLEM MIGHT COME FROM THE TRANFER CASE WHICH MIGHT INCREASE THE CONSUMER'S CHANCES TO HAVE AN ACCIDENT.

NHTSA complaint #833300 — an unverified report by a vehicle owner.

ST. Marys, GA 1 injured

SEAT BELTS

UPON CLOSING DOOR EXPERIENCES INTERMITTENT PASSIVE RESTRAINT FAILURE WHEN SHOULDER HARNESS PINS DRIVER/PASSENGER BACK AND CHOKES.

NHTSA complaint #802173 — an unverified report by a vehicle owner.

The most recent complaints

In the owners' own words, exactly as filed with NHTSA.

Portland, OR

SEAT BELTS:FRONT:ANCHORAGE

NO SUMMARY. DT

NHTSA complaint #770210 — an unverified report by a vehicle owner.

Danville, PA

SEAT BELTS

DRIVER'S SEATBELT IS STUCK IN UP POSITION, CONSUMER UNABLE TO USE SEATBELT.

NHTSA complaint #8002410 — an unverified report by a vehicle owner.

Acworth, GA

STRUCTURE:BODY:DOOR:HINGE AND ATTACHMENTS

DOOR FELL OFF AFTER VERY MILD USAGE. SOFT METAL HINGE USED IN MAUFACTURING.

NHTSA complaint #750880 — an unverified report by a vehicle owner.

Acworth, GA

TIRES

TIRE BLEW OUT AND BENT RIM WTH NO TIRE DAMAGE OR ROAD HAZARDS.

NHTSA complaint #750881 — an unverified report by a vehicle owner.

Brooklyn, NY

SEAT BELTS

DRIVER'S SIDE AUTOMATIC SEAT BELT NO LONGER WORKS WHEN DOOR IS CLOSED. PASSENGER'S SIDE IS HAVING THE SAME PROBLEM. DEALER SAID TO CALL MANUFACTURER FOR COVERAGE.

NHTSA complaint #874905 — an unverified report by a vehicle owner.

Jacksonville, FL

POWER TRAIN:AUTOMATIC TRANSMISSION:LEVER AND LINKAGE:COLUMN SHIFT

OIL IS LEAKING FROM THE TRANSFER CASE AND SMOKE IS COMIMG FROM THE TAIL PIPE. VEHICLE NOT INCLUDED IN RECALL 98V168003. PLEASE GIVE ANY FURTHER DETAILS.

NHTSA complaint #871289 — an unverified report by a vehicle owner.

North Little Rock, AR

SEAT BELTS:FRONT:RETRACTOR

THE AUTOMATIC SEAT BELT CABLE CAME OUT. NLM

NHTSA complaint #782558 — an unverified report by a vehicle owner.

West Fargo, ND

SEAT BELTS:FRONT:ANCHORAGE

CHRYSLER CORP. WILL NOT COVER THE REPAIRS TO MY VEHICLE UNDER MFG CAMPAIGN #728 (NHTSA CAMPAIGN #97V073002). CHRYSLER CLAIMS MY VEHICLE WAS NOT INCLUDED AS PART OF THE RECALL. WE'VE PULLED THE DEFECTIVE GUIDE RAIL OUT OF THE VEHICLE AND THE CABLE DID DROP OUT OF THE CHAMBER RESULTING IN THE SHOULDER BELT ANCHORAGE BECOMING STUCK. I AM VERY UNSATISFIED WITH THE WAY IN WHICH CHRYSLER HAS HANDLED MY COMPLAINTS AS I FEEL THIS IS NOT A MINOR MECHANICAL DEFECT BUT A MAJOR SAFETY DEFECT IN THE VEHICLE.

NHTSA complaint #729433 — an unverified report by a vehicle owner.

Picayune, MS

SEAT BELTS

CABLE ON DRIVER'S SEAT BELT PULLED AWAY FROM GUIDERAIL, CAUSING SEAT BELT TO BECOME INOPERABLE. PLEASE GIVE ANY FURTHER DETAILS.

NHTSA complaint #866682 — an unverified report by a vehicle owner.

Largo, FL

STRUCTURE:BODY:DOOR:HINGE AND ATTACHMENTS

THE DRIVERS FRONT DOOR AND THE BACK PASSENGER DOOR HAVE FALLEN OFF THE HINGES.

NHTSA complaint #722895 — an unverified report by a vehicle owner.

Lafayette, IN

SEAT BELTS:FRONT:WEBBING

MOTORIZED SHOULDER BELT RECALL--OWNER WANTS TO KNOW IF THE GUIDE RAIL AND THE TRACK ARE THE SAME PIECE, DEALER CLAIMS THE GUIDE RAIL ISN'T INCLUDED IN THE RECALL.

NHTSA complaint #523500 — an unverified report by a vehicle owner.

Bisalia, CA

POWER TRAIN:AUTOMATIC TRANSMISSION

CONSUMER RECEIVED RECALL LETTER CONCERNING TRANSMISSION FAILURE. CONTACTED DEALER AND NO PARTS WERE AVAILABLE TO CORRECT THE PROBLEM. PLEASE GIVE ANY FURTHER DETAILS.

NHTSA complaint #838634 — an unverified report by a vehicle owner.

Sara Sota, FL

STRUCTURE:BODY:DOOR:HINGE AND ATTACHMENTS

SCREWS AND HINGES ON THE DOORS HAVE COMPLETELY BROKEN AWAY FROM THE FRAME CAUSE UNKNOWN. PLEASE GIVE ANY FURTHER DETAILS.

NHTSA complaint #837606 — an unverified report by a vehicle owner.

Cranston, RI

SEAT BELTS:FRONT:WEBBING

DRIVER'S SHOULDER BELT DOES NOT MOVE AT ALL. BUT CAN HEAR THE MECHANISM MOVING. BUT NOT SHOULDER BELT WHICH WON'T PROTECT THE OCCUPANT IN EVENT OF AN ACCIDENT.

NHTSA complaint #835548 — an unverified report by a vehicle owner.

Bakersfield, CA

STRUCTURE:BODY:DOOR:HINGE AND ATTACHMENTS

THE REAR LATCH THAT HOLDS THE SLIDING DOOR BROKE OFF. WHEN OPENING THE DOOR, IT FALLS OFF THE CAR. THE DEALER IS AWARE OF THE PROBLEM. THE PROBLEM HAS NOT BEEN CORRECTED.

NHTSA complaint #835607 — an unverified report by a vehicle owner.

Fairfax, VA

ENGINE AND ENGINE COOLING:ENGINE

VEHICLE ENGINE HEAD LEAKING OIL.

NHTSA complaint #524062 — an unverified report by a vehicle owner.

Newaygo, MI

STRUCTURE:BODY:DOOR:HINGE AND ATTACHMENTS

DRIVER'S DOOR TORE ITSELF AWAY FROM THE METAL WHICH HELD THE BRACKET AND BOLTS. DEALER/ MFR. NOTIFIED.

NHTSA complaint #833471 — an unverified report by a vehicle owner.

Brook Park, MN Crash

POWER TRAIN:AUTOMATIC TRANSMISSION:LEVER AND LINKAGE:COLUMN SHIFT

WHILE DRIVING DOWN A HILL AT 25 MPH CONSUMER LOST CONTROL OF VEHICLE AND HIT A TELEPHONE POLE WHILE DRIVING IN THIRD GEAR. THE PROBLEM MIGHT COME FROM THE TRANFER CASE WHICH MIGHT INCREASE THE CONSUMER'S CHANCES TO HAVE AN ACCIDENT.

NHTSA complaint #833300 — an unverified report by a vehicle owner.

Phoenix, AZ

SEAT BELTS:FRONT:ANCHORAGE

SEAT BELT FAILURE PRIOR TO RECALL NOTICE.

NHTSA complaint #516394 — an unverified report by a vehicle owner.

Phoenix, AZ

SEAT BELTS:FRONT:ANCHORAGE

DRIVER'S SIDE SHOULDER BELT GUIDE RAIL DOESN'T WORK.

NHTSA complaint #529047 — an unverified report by a vehicle owner.

Phoenix, AZ

LATCHES/LOCKS/LINKAGES:DOORS:LATCH

PASSENGER DOOR LATCH SWITCH.

NHTSA complaint #529047 — an unverified report by a vehicle owner.

Brooklyn, NY

SEAT BELTS

RECALL NOT LISTED; THIS CONSUMER RECEIVED A NOTICE FOR THIS PROBLEM WHICH ARE THE SEAT BELTS. SHE WOULD LIKE TO KNOW WHAT IS THE CORRECTIVE ACTION THE DEALERSHIP IS TO PERFORM BECAUSE THE DEALER IS TELLING HER SOMETHING DIFFERENT THEN WHAT'S IN THE LETTER.

NHTSA complaint #820706 — an unverified report by a vehicle owner.

Aurora, CO

STRUCTURE:BODY:DOOR

EXCESS LUBRICATION CAUSED THE RUBBER DOOR LATCH SWITCH COVER TO DEFORM/DOOR LATCH SWITCH TO MALFUCTION, SO THAT THE AUTOMATIC SHOULDER BELT ANCHORAGE WOULD REMAIN AT A-PILLAR WHEN THE DOOR WAS CLOSED, PRIOR TO RECALL; RECALL REPAIRS REFUSED DUE TO WRONG VIN NUMBER (97V-063).

NHTSA complaint #522892 — an unverified report by a vehicle owner.

Olean, NY

SEAT BELTS

MOTORIZED RESTRAINT ON THE PASSENGER'S SIDE IS INOPERATIVE. THE DEALER AND THE MANUFACTURER HAVE BEEN NOTIFIED. *AK NOW, DRIVER SIDE MOTORBELT IS DEFECTIVE, BOTH WERE REPLACED AND TWO MONTHS LATER, BOTH FAILED AGAIN, DEALER STATED A WHOLE NEW UNIT WAS NEEDED AT 800 DOLLARS. *SLC

NHTSA complaint #819724 — an unverified report by a vehicle owner.

Phoenix, AZ

SEAT BELTS

THE AUTOMATIC SEAT BELT FAILED.

NHTSA complaint #516394 — an unverified report by a vehicle owner.