35 of the 537 complaints about the 2012 Fiat 500 are about the other systems — 7% of everything reported for this model year. Half of the failures with a mileage on record happened before 66,000 miles.
35
Complaints
2
Crashes
2
Fires
1
Injuries
Filed with NHTSA, in their own words.
UNKNOWN OR OTHER
I have been dealing with identity theft and not really sure why when I put vin number to my vehicle I purchased September 25 2025 it says a different color
NHTSA complaint #11692186 — an unverified report by a vehicle owner.
UNKNOWN OR OTHER
The vehicle had been stalling out on numerous occasions one being a freezing Xmas eve in Drive thru if it had happened somewhere isolated the driver could have frozen. I rented cars several times and replaced the alternator ,battery and at the final point at the dealership the mechanic suggested I purchase a $600 battery though I had a brand new one. The dealership gave me a $200 credit but it happened again, the mechanic in town said the Bluetooth component was draining the battery. They removed it and no problem since. The dealership mechanic talked around the issue and would not answer my questions about this. The safety issues related to this are dangerous and it appears to be known by mechanics about this model.
NHTSA complaint #11668228 — an unverified report by a vehicle owner.
UNKNOWN OR OTHER
I just purchased this 2012 Fiat 500 Cabrio. It seems it is widespread issue on the failure of the guiderails and components that work the convertible top are of poor quality and the tops become inoperable and the cost to repair can exceed the value of the vehicle. The safety issue is that if the top has failed and failed to complete the cycle to close the rear hatch locks and remains locked with no way to access rear of vehicle by emergency responders. The scenario would be inability to get to a passenger by blocked doors and only can access through the rear of the vehicle. This could require cutting through the top or some other method. This could impact time element to extract a passenger from a car.
NHTSA complaint #11546760 — an unverified report by a vehicle owner.
UNKNOWN OR OTHER
In the morning (6AM) of September 19, my car car caught on fire while parked in my driveway. There were flames 3-4 feet height coming from the engine hood area. Once the fire was extinguished by the local fire department, I found the car was extensively damaged in the front outside and inside driver cabin. Upon further inspection I found the fire might have started with or around the battery, as it was completely melted. Further inspection on the back side of the car showed some stripped wiring in the assembly connecting to the rear hatch mechanism, lights, and other. In the days previous to this incident the battery had loss its charge completely twice in the span of a week and a half.
NHTSA complaint #11488743 — an unverified report by a vehicle owner.
UNKNOWN OR OTHER
Transmission gear box. Having issues with shifting - 11/23/2021
NHTSA complaint #11441515 — an unverified report by a vehicle owner.
UNKNOWN OR OTHER
UPDATE PLEASE PROTECT MY INFORMATION AND MY SON'S INFORMATION I ALSO MEANT TO SAY I AM IN FAIRBORN OHIO DUMBOS........AND ONCE AGAIN I WILL NOT ALLOW ANYONE TO BUY SELL TRADE OR CRASH VIN NUMBER [XXX] I AM [XXX] I LOVE OHIO I AM A UTAHAN AN I WILL REMAIN A UTAHAN ALSO ONCE AGAIN MY PHONE WILL NOT ALLOW ME TO DIAL OUT [XXX] IT WILL ONLY ALLOW CALLS TO COME IN AND MY SON AND I ARE BOTH BLACK DARKER THAN A BROWN PAPER BAG!!!! THANK YOU **[XXX]*** [XXX] INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6).
NHTSA complaint #11323006 — an unverified report by a vehicle owner.
UNKNOWN OR OTHER
JUST WANT TO SAY THANK YOU TO ALL WHO LISTEN TO ME ESTELLE A.[XXX] PLEASE KNOW THAT MY 17 YEAR OLD SON AND I WHOM ARE BOTH DARKER THAN A BROWN PAPER BAG ARE SAFE IN GREENE COUNTY OHIO PLEASE KNOW I FEAR COVID-19 SO I AM MUCH FEARFUL OF TRAVEL OUTSIDE THE STATE JUST A HEADS UP MY PHONE [XXX] WILL ONLY LET CALLS COME IN AND WILL NOT LET CALLS GO OUT! MY CAR FI-FI IS JUST FINE AND WE AIN'T IN CALIFORNIA .............................................................................................................. SO .....DO NOT TRY TO CRASH OR ROGER RABBIT ME AND/OR MY SON I DON'T KNOW WHO FRAMED ROGER RABBIT BUT YOU WONT BE FRAMING [XXX] AND/OR HER SON [XXX] NO NO NO AINT GOING TO HAPPEN! THANK YOU MY GOD IN HEAVEN FOR MY BLESSINGS AND BLESS THOSE THAT BLESS AND PROTECT MYSELF ESTELLE A. [XXX] AND MY 17 YEAR OLD SON [XXX] AND WE ARE BOTH BLACK NO OTHER COLOR I WONT LET ANYONE BUY SELL TRADE OR CRASH MY CAR SO I JUST STAY AWAY FROM DEALERSHIPS AND MECHANICS AND MY SON DOESN'T KNOW HOW TO DRIVE A STICK SHIFT THANK YOU! **ESTELLE A. [XXX]*** [XXX] REDACTED TO PROTECT PERSONALLY IDENTIFIABLE INFORMATION PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6).
NHTSA complaint #11323004 — an unverified report by a vehicle owner.
UNKNOWN OR OTHER
MY VEHICLE DOSENT NEED AN INSPECTION OR AN EMISSIONS TEST I WONT GO GET ONE BECAUSE I AM CURRENTLY A RESIDENT OF UTAH I AM LOCATED IN ANOTHER STATE I WILL NOT CHANGE MY DRIVER LICENSE OVER I WILL NOT SELL OR TRANSFER THE VEHICLE TO ANYONE MY BANK ACCOUNT WITH US BANK WAS SHUT DOWN TO TRY TO FORCE ME TO BE A RESIDENT OF OHIO MY CHILD HAS BEEN GIVIN A MENACING TICKET TO TRY AND FORCE US TO STAY IN OHIO I REFUSE TO GO LIVE IN COLUMBUS GA BECAUSE I WAS GIVING AN OFFICER MORMON TICKET MY RIGHT HAND TO GOD BECAUSE I HAVE A UTAH DRIVER LICENSES I WAS GIVEN A TICKET AND MOCKED.........I WILL NOT GO LIVE IN GEORGIA THE COVID 19 VIRUS HAS BEEN AFRAID TO LEAVE THE STATE OHIO AND RETURN TO UTAH ALSO I HAVE NOT AND WILL NOT COMMIT ANY KIND OF CREDIT CARD FRAUD OR CHECK FRAUD OR IDENTITY THEFT SO YOU CAN TRY AND TAKE MY FIAT ALSO I WILL RETURN TO UTAH WHEN I FEEL SAFE FROM THE VIRUS AND I DONT KNOW HOW LONG THAT WILL BE IN THE MEAN TIME I WILL NOT CHANGE OVER MY DRIVER LICENSE OR MY TAG AND TITLE I TRUST 100%% THAT THE STATE OF UTAH KEEPS MY TITLE SAFE. ALSO I DONT KNOW ANYONE NAMED COLE SO STOP SEND INSURANCE INFORMATION ABOUT A PERSON NAMED COLE I AM BLACK MY SON IS BLACK AND WE ARE BOTH DARKER THAN A BROWN PAPER BAG!!! I WILL RETURN TO UTAH WHEN I'M READY AND NOT IN THE TIME FRAME TO SUIT YOUR COURT CASES!!!! I DONT KNOW WHICH SIDE IS DOING WHAT MY ACCOUNT WITH US BANK WAS SHUT DOWN WHY???? TO TRY AND STOP ME FROM PAYING THE INSURANCE ON MY VEHICLE AND TRYING TO FORCE MY CHILD AND I TO STAY IN OHIO TO TRY AND SUIT THE TIME ON YOUR COURT CASE PLEASE STOP TRYING TO TAKE MY CAR FROM ME ITS MINE !!!! WE LOVE OHIO BY THE WAY I WOULD RATHER BE IN UTAH BUT THE VIRUS HAS MY CASH FLOW LIMITED AND I'M JUST DOWN RIGHT AFRAID TO LEAVE AND RENT A TRUCK CAUSE I MIGHT CATCH THE VIRUS AND MY CHILD WHOM IS 17 MIGHT CATCH THE VIRUS!!!!!!
NHTSA complaint #11320888 — an unverified report by a vehicle owner.
UNKNOWN OR OTHER
I AM A REAL ESTATE AGENT. LAST YEAR 2019 I WENT TO AN OPEN HOUSE AND PARKED IN THE DRIVEWAY WHICH WAS ON AN INCLINE - WITH A PLATEAU FOR PARKING. I'VE BEEN DRIVING A STANDARD TRANSMISSION FOR 30 YEARS. WHEN I PARK I PLACE MY GEAR IN 1ST WITH THE PARKING BRAKE FULLY ENGAGED. I PARKED THE CAR, WENT INTO THE HOME TO VIEW THE HOME, AND WAS INSIDE 15 MINUTES. WHEN I WENT BACK TO MY CAR, IT WAS GONE. THE CAR HAD ROLLED BACKWARD DOWN THE HILL AND INTO A GUARDRAIL. THERE WERE NEIGHBORS ALL AROUND MY CAR, AND ONE MAN SAID, "IT MAKES NO SENSE IT THE PARKING BREAK IS ENGAGED." THE NEIGHBORS HAD VIDEO OF THE CRASH. THE CAR WAS PARKED APPROX 10 MINUTES BEFORE ROLLING DOWN THE HILL. MY CAR WAS DAMAGED BY THE GUARD RAIL, AND THANKFULLY NO HUMANS WERE HURT. HAD THE GUARDRAIL NOT BEEN THERE -- THE CAR WOULD HAVE GONE OVER A RAVINE AND INTO A HOME.
NHTSA complaint #11320717 — an unverified report by a vehicle owner.
UNKNOWN OR OTHER
ON FRIDAY, DECEMBER 6, 2019 MY 2012 FIAT 500 BEGAN TO EMIT A STRONG ODOR. I THOUGHT THE CAR WOULD CATCH ON FIRE. THE CAR ALSO MADE A LOUD, SCREECHING AND GRINDING NOISE. WHEN I ARRIVED SAFELY TO MY DESTINATION, A FEW MINUTES AWAY, I STOPPED AND TURNED OFF THE CAR. I HAD TO CANCEL A HAIR APPOINTMENT BECAUSE I DIDN'T FEEL COMFORTABLE DRIVING THE DISTANCE IN THE VEHICLE. ON MONDAY, DECEMBER 9, 2019 I TOOK MY CAR INTO A FIAT CHRYSLER DODGE RAM JEEP DEALERSHIP FOR AN OIL CHANGE AND FREE BASIC INSPECTION. I WAS TOLD BY THE DEALERSHIP THAT THEY ALSO HEARD THE NOISE COMING FROM THE CLUTCH AREA BUT NEEDED TO PERFORM AN OFFICIAL DIAGNOSTIC. I DIDN'T HAVE THE MONEY AT THE TIME SO I WAITED UNTIL JANUARY 2, 2020 TO HAVE THE DIAGNOSTIC PERFORMED. DURING THE MONTH OF DECEMBER AND WHILE MY CAR WAS IN THE SHOP I TOOK LYFT RIDESHARE FOR TRANSPORTATION AS I DID NOT FEEL SAFE DRIVING THE CAR. THE CAR STAYED IN THE SHOP OVER THE WEEKEND AND I WAS ABLE TO PICK IT UP ON MONDAY, JANUARY 6, 2020. THE ISSUE WAS RELATED TO A RECALL FCA # S34, NHTSA# 16V-302 THAT HAPPENED A COUPLE YEARS BEFORE. IT WAS SUPPOSED TO BE RESOLVED FOR THIS VEHICLE BUT I WAS HAVING SIMILAR AND WORSE PROBLEMS, WHICH ARE DUE TO THE PREVIOUS FAULTY CAR PART. THE FIAT HAS ONLY $113K MILES ON IT. I HAVE OWNED MANUAL TRANSMISSION VEHICLES PREVIOUSLY AND NEVER HAD THIS ISSUE. I PREVIOUSLY OWNED A HONDA CIVIC (GAINED OVER 200K MILES) AND A CHEVY AVEO AND NEITHER CAR HAD THIS ISSUE. I BELIEVE THIS IS A SERIOUS SAFETY HAZARD AND MYSELF AND MY DAUGHTER COULD HAVE BEEN SERIOUSLY INJURED HAD I CONTINUED TO DRIVE THIS VEHICLE. THE CLUTCH COULD HAVE STOPPED ALL TOGETHER AND WE COULD HAVE HIT ANOTHER VEHICLE OR BEEN SERIOUSLY INJURED ON THE INTERSTATE OR STREET TRAFFIC. EVEN WITH THE REPAIRS I AM NO LONGER CONFIDENT IN THE SAFETY OF THIS VEHICLE. IT SHOULD BE DECLARED A LEMON.
NHTSA complaint #11310612 — an unverified report by a vehicle owner.
UNKNOWN OR OTHER
CAR WILL NOT START AND WILL NOT COME OUT OF PARK. LIGHTS ARE ALL ON, AND CHECKED BATTERY AND ALL IS FINE. BEING TOLD IT IS THE GEAR SHIFT MODULE. TIME/DATE: 6:45 AM 02/08/20 VEHICLE WAS STATIONARY.
NHTSA complaint #11308690 — an unverified report by a vehicle owner.
UNKNOWN OR OTHER
ONE DAY MY AIR BAG FAILIURE LIGHT CAME OM ALONG WITH A FUEL CUTOFF UNAVAILBLE LIGHT. BOTH OF THESE LIGHTS WERE TEMPORARILY FIXED BY MANUALLY LOCKING AND UNLOCKING THE DOORS. RECENTLY THAT FIX HAS NOT WORKED. WHILE THESE ERRORS ARE HAPPENING MY CRUISE CONTROL WILL NOT TURN ON AT ALL.
NHTSA complaint #11299935 — an unverified report by a vehicle owner.
UNKNOWN OR OTHER
HELLO, I WENT TO THE DEALERSHIP AND I THEM TO FIX MY SHIFTER CABLE RECALL AND THEY SAID WE DON'T HAVE THIS PART YET TILL NEXT YEAR AND I NEED TO REMOVE THE RECALL TO START RENT MY CAR THROUGH TURO.
NHTSA complaint #11291341 — an unverified report by a vehicle owner.
UNKNOWN OR OTHER
A PIECE INSIDE THE SHIFTER BROKE AND MADE THE CAR STALL. IT BASICALLY WOULDN'T MOVE WHILE I WAS ON A BUSY ROAD.
NHTSA complaint #11282588 — an unverified report by a vehicle owner.
UNKNOWN OR OTHER
WAS TOLD RECENTLY NEED TO REPLACE D/S AXEL BUT WHEN FIRESTONE WENT TO CALL FIAT FOR PART THEY WERE TOLD' THIS VEHICLE HAS CUSTOMER SERVICE SATISFACTION RECALL IN WHICH WITH THE AXEL THE CONTROL ARM AND OTHER COMPONENTS MUST BE REPLACED AND TO REFER TO DEALERSHIPS OR RECALL. WHEN WENT TO FIAT DEALERSHIP THEY SAID THERE NO RECALL AND PROCEED TO SAY MUST BUY RF AXLE, LOWER CONTROL ARM, KNUCKLE, BEARING IN ORDER TO REPLACE ORIGINAL AXLE. PARTS ALONE TOTALING 1131.75. ITS WAS ONLY 5 YEAR OLD CAR AT TIME. AND PREVIOUS FIAT OWNERS SAY THEY RECEIVED THE CUSTOMER SERVICE RECALL BEFORE ALFA ROMERO SAID NO.
NHTSA complaint #11241195 — an unverified report by a vehicle owner.
UNKNOWN OR OTHER
A FEW WEEKS AGO, I WOKE UP AND DROVE TO WORK IN THE MORNING. MY FIAT PARKED, I WORKED, EVERYTHING WAS GOOD. 5 HOURS LATER, I GET BACK TO MY CAR TO DRIVE HOME. I START MY ENGINE AND THE DASHBOARD LIGHTS UP SAYING, "HILL START ERROR ... SEE OWNERS MANUAL". I THOUGHT TO MYSELF, "WELP, L GUESS I'LL GO SEE A MECHANIC NOW.". I LIFT THE E-BREAK, PRESS DOWN THE BREAK PEDAL, AND THEN TRY TO MOVE THE CAR INTO REVERSE, BUT IT'S LOCKED IN PARK. I TURN OFF THE CAR. I USE GOOGLE SEARCH ON MY PHONE TO FIND MY FIAT 500 OWNER'S MANUAL ONLINE. I LOOK FOR THE "HILL START ERROR" AND FIND AN OVERRIDE TO GET MY CAR OUT OF PARK AND INTO REVERSE/DRIVE. I RESTART THE CAR. NOW THE DASHBOARD IS COMPLETELY BLANK EXCEPT FOR THE LETTER 'P' IN THE BOTTOM-CENTER OF THE CIRCULAR DASH PANEL. THE LETTER "P" IS BLINKING CONCURRENTLY WITH A BEEP THAT DOES NOT STOP. THERE IS NO MEASURE OF SPEED AND I'M NOT ENTIRELY SURE IF MY LIGHTS ARE WORKING AT THIS POINT. I'M JUST TRYING TO GET THE CAR TO A MECHANIC ABOUT 10 MILES AWAY. I FOUND AN HONEST-FAMILY SPOT AND THE GUY TELLS ME TO LEAVE THE CAR THERE AND HE'LL LOOK AT IT. BREAK LIGHTS WERE OUT AND A SAFETY FEATURE CAUSED IT TO LOCK UP. A COMMON ISSUE IS A BREAK-LIGHT SWITCH WITH THIS CAR, SO... WE REPLACED THE BLS AND DID A FULL DIAGNOSTICS, BUT STILL NO FIX. WE TROUBLESHOOT ALL WEEK AND FOUND THAT A 5-AMP FUSE BLEW OUT IN THE BODY CONTROL MODULE. HE REPLACED THE FUSE AND FOUND THAT IT BURNED OUT AGAIN BECAUSE OF A LOOSE WIRE SOMEWHERE BEHIND THE STEERING WHEEL. IF I RUN THE CAR, THE LOOSE WIRE WILL CAUSE MORE CONNECTIONS TO BURNOUT AND BREAK. THE CAR SHORTS IF WE RUN IT NOW. THE LOOSE WIRE CAUSING THIS SHORT CAUSED MY CAR'S GEARSHIFT TO LOCK UP COMPLETELY, DISABLED MY BREAK LIGHTS, AND LEAD TO SHORTAGES ACROSS THE BOARD. I CAN'T DRIVE IT AT ALL, LET ALONE START IT. I BARELY HAVE 89K ON THIS CAR AND IT'S PRETTY MUCH COOKED.
NHTSA complaint #11232969 — an unverified report by a vehicle owner.
UNKNOWN OR OTHER
I DROVE DOWN FROM IL TO WI WITH MY FIAT POP 500 2012 ON HIGHWAY 39 AND ALL OF THE SUDDEN ABOUT AN HOUR AWAY TO MY DESTINATION, MY SUNROOF SPONTANEOUSLY EXPLODED (BOOM!) ALONG WITH LOUD NOISE. I DUCKED DOWN AND ALL THE SUNROOF GLASSES WAS SHATTERED AND FELL OFF ONTO MY HEAD, MY LAPS AND MOSTLY WENT FALLING DOWN ON THE FRONT OF PASSENGER SEAT. THIS WAS HAPPENING ON A CLEAR SUMMER SUNNY DAY, ON FRIDAY, JUNE 28TH OF 2019. THERE'S NO FOREIGN OBJECTS, THERE'S NOT A LOT (CONGESTED) OF TRAFFICS, THERE'S NO ANY SEMI TRUCKS AROUND ME NOR THE BAD WEATHER OR ANY DISTRACTIONS WHATSOEVER. IT WAS AROUND 6:10 PM LOCAL TIME AND IT IS ABOUT AN HOUR AWAY FROM MY FINAL DESTINATION TO MADISON, WI. THE WEATHER WAS AROUND 81 - 79 DEGREES FAHRENHEIT, VERY CLEAR SKY, NO RAIN, NO WET ROAD.NICE AND DRY SUMMER TIME TO DRIVE, NORMAL BREEZE.SKY ARE ALL CLEAR AND SUNNY. WEATHER: 8 HUMIDITY: 62%, BAROMETER: 30.06 HG, AND SE WINDS CONDITION: 6.214 MPH. AS A WOMEN WHO COMPLETELY DOESN'T KNOW ANYTHING ABOUT CARS EXCEPT TOOK MY CAR TO THE AUTO SHOP FOR REGULAR OIL CHANGE, THIS WAS VERY SCARY TO ME - COMPLETELY RELYING ON MY SAFETY WITH THE CAR THAT I OWN AND I DRIVE EVERYDAY, AND THIS ACCIDENT DEFINITELY MADE ME REALIZED THAT FIAT POP 500 IT IS NOT A SAFE TO BE DRIVE FOR ANYONE PERIOD. THE SUNROOF THAT ALL OF THE SUDDEN SPONTANEOUSLY EXPLODED WITH NO VALID REASON WHATSOEVER AND THERE'S NO WARNING FROM FIAT THAT COULD BE PART OF THEIR DEFECT IN THIS TYPE OF CAR IT'S VERY DANGEROUS FOR ANYBODY EVENT TO CONSIDER PURCHASE THIS TYPE OF CAR. THE GLASS THAT SHATTERED AND WAS FALLING DOWN COULD SLICED ANYONE HEADS IN A HALF. IT IS VERY DANGEROUS VEHICLE TO DRIVE FOR ANYBODY OR FOR EVERYONE AND THIS SUNROOF SHOULD BE A RECALL AND THE CONSUMER HAVE A RIGHT TO BE INFORM ABOUT THIS. THIS SUNROOF IS A SAFETY ISSUE. BE AWARE!
NHTSA complaint #11228679 — an unverified report by a vehicle owner.
UNKNOWN OR OTHER
WHILE DRIVING CAR LOST POWER AND SMOKE BEGAN COMING OUT FROM UNDER HOOD. IMMEDIATELY AFTER THE CHECK ENGINE LIGHT CAME ON. CAR WAS PULLED TO SIDE OF INTERSTATE. IMMEDIATELY GOT OUT AND LOOKED UNDER HOOD TO SEE FLAMES AND SMOKE. CALLED 911 REPORT THE FIRE, DISPATCH SAID FIRE AND POLICE WOULD ARRIVE SOON. CHECKED UNDER THE HOOD FOR A SECOND TIME, THERE WAS CONSIDERABLE MORE FIRE AND SMOKE. PROCEEDED TO GATHER PURSE AND BAG FROM THE BACKSEAT. APPROXIMATELY 4 MINUTES HAD ELAPSED. BY THIS TIME THE CAR IS COMPLETELY ENGULFED IN FLAMES. I MOVED APPROXIMATELY 300 FEET AWAY IN FEAR THE CAR MAY EXPLODE. ANOTHER 4-5 MINUTES PASSED WHEN POLICE ARRIVED AND AN ADDITIONAL 6-7 MORE MINUTES FOR THE FIREFIGHTERS TO RESPOND. AS FOR PERSONAL SAFETY, DRIVING HAD APPROXIMATELY 4 MINUTES TO ESCAPE VEHICLE FROM CHECK ENGINE LIGHT APPEARING TO THE ENTIRE BE COMPLETELY ENCOMPASSED WITH FLAMES. DRIVER ESCAPED UNHARMED, BUT WAS INCREDIBLY SHAKEN BY THE SCARY EVENTS THAT UNFOLDED IN SUCH A RAPID PERIOD OF TIME. CAR WAS NOT ABLE TO BE SAVED.
NHTSA complaint #11193108 — an unverified report by a vehicle owner.
UNKNOWN OR OTHER
I NEED TO REPLACE THE SAME LITE ONCE AT MONTH ONE OF THE LITE BURN ONENCE A MONTH
NHTSA complaint #11073580 — an unverified report by a vehicle owner.
UNKNOWN OR OTHER
MY GEAR SHIFTER WIRE BROKEN TO THE POINT IT WOULD GETS STUCK IN DRIVE OR PARK OR REVERSE EVEN THOUGH I HAD SHIFTED TO A DIFFERENT POSITION. WHEN I WOULD TURN OFF MY CAR EVEN THOUGHT I PUT IT IN PARK IT STILL BELIEVED THAT IT WAS IN REVERSE AND WOULD ROLL.
NHTSA complaint #11047548 — an unverified report by a vehicle owner.
UNKNOWN OR OTHER
"MANUAL TRANSAXLE CLUTCH PEDAL" THERE IS AN ONGOING RECALL THAT SINCE MAY 2016 HOWEVER PARTS WERE NOT AVAILABLE DEALER FINALLY INFORMED US PART WAS AVAILABLE AND SCHEDULED APPOINTMENT FOR 5/9/2017 AT 9AM. CAR WAS BEING DRIVEN TO APPOINTMENT WHEN CLUTCH FAILED TO DISENGAGE RESULTING IN CAR REARENDING CAR INFRONT OF IT AT SPEEDS BETWEEN 50 TO 60 MPH.
NHTSA complaint #10985468 — an unverified report by a vehicle owner.
UNKNOWN OR OTHER
I CALLED CHRYSLER PHONE NUMBER 800-992-1997 AROUND 6:30PM-7:00PM ON 03/05/2017 TO INFORM THEM THAT MY 2012 FIAT 500 POP 2DOOR HATCHBACK NERO BLACK HAS A PROBLEM THE REVERSE HAS STOP WORKING! I WAS INFORMED THAT I WOULD NEED TO TAKE THE CAR TO KEN GARFF FIAT IN SALT LAKE CITY UTAH! I EXPLAINED THAT I WOULD LIKE TO TAKE THE CAR TO LARRY H. MILLER CHRYSLER DODGE JEEP IN SANDY UTAH. I ASK CHRYSLER IF THEY WOULD RELEASE THE PARTS TO FIX MY REVERSE TO LARRY H. MILLER CHRYSLER DODGE JEEP. I WAS TOLD I MUST TAKE THE VEHICLE TO KEN GARFF FIAT OF SALT LAKE CITY. I THEN EXPLAINED REFUSING TO RELEASE THE PARTS FOR MY FIAT TO ANYONE BUT KEN GARFF FIAT WAS NOT LEGAL! THE CUSTOMER SERVICE AGENT REPLY BY SAYING: "I DON'T NO ANYTHING ABOUT BEING LEGAL. ...... MY REPLY WAS "OH THAT'S FOR SURE!"
NHTSA complaint #10959483 — an unverified report by a vehicle owner.
UNKNOWN OR OTHER
ON 03/07/2017 I WENT TO JIFFY LUBE #3318 SRE CORPORATION 284 E STATE ROAD 73 SARATOGA SPRINGS UT 84045 TO HAVE AN EMISSONS TEST PERFORMED WORK ORDER #55 INVOICE# 96902 MILEAGE 187903 STATION # U575 INSPECTOR# UET003081 I WAS TOLD THAT MY FIAT DID NOT PASS EMISSIONS THE FUNNY THING IS I WENT TO THE EXACT SAME PLACE ON 10/31/2015 WORK ORDER 82 INVOICE NUMBER 222206608 AT 3:59PM AT THAT TIME THE INSPECTOR # WAS UET002450 STATION U575 (JUST THOUGHT I WOULD POINT THAT OUT) ALSO THE PERSON DOING THE INSPECTION SAID HE HAD TO PUT IT IN AS CALIFORNIA AND THE OTHER 50 STATES INSTEAD OF PUTTING FED ONLY AND THE OTHER 49 STATES THE INSPECTOR SAID MY CAR WAS MADE IN CALIFORNIA AND I KNOW THATS NOT TRUE MY CAR WAS MADE IN TOLUCA MEXICO WELL NOW I'M TOLD I MUST GO TO KEN GARFF FIAT TO COMPLETE A DRIVE CYCLE I REFUSE TO TAKE MY CAR TO KEN GARFF FIAT BESIDE THE RECALL HAS NOT BEEN COMPLETE IN ORDER TO COMPLETE A DRIVE CYCLE! SO NOW I AM UNABLE TO PASS EMISSONS AND WILL BE UNABLE TO RENEW MY VEHILCE FOR JANUARY OF 2019 I HAVE ALREADY RENEWED UNTIL JANUARY OF 2018.
NHTSA complaint #10959484 — an unverified report by a vehicle owner.
UNKNOWN OR OTHER
I RECEIVED A RECALL NOTICE ON MY 2012 FIAT POP IN NOVEMBER 2016.I CALLED STATELINE FIAT AND WAS TOLD THAT I WOULD RECEIVE A CALL WHEN THE PARTS CAME IN.I NEVER RECEIVED THAT CALL.ON 02/20/2017 I WAS ON MY WAY TO WORK IN HEAVY TRAFFIC IN UPTOWN CHARLOTTE NC AND MY CLUTCH WENT OUT AND I WAS NEARLY HIT BY ONCOMING TRAFFIC.I CALLED THE DEALERSHIP.I HAD MY CAR TOWED THERE.THAT WAS 6 DAYS AGO.I AM VERY UNHAPPY BECAUSE NO ONE EVER CALLED ME IN TO GET THE RECALL REPAIRED.NO ONE OFFERED ME TOWING AND NOW 6 DAYS LATER I STILL DO NOT HAVE A CAR.I AM VERY DISAPPOINTED WITH FIAT AND I FEAR THAT THIS CAR WILL NOT LAST VERY LONG.I REACHED OUT TO THE DEALERSHIP AND FIAT USA BEFORE DECIDING TO SEND THIS COMPLAINT
NHTSA complaint #10957106 — an unverified report by a vehicle owner.
UNKNOWN OR OTHER
I HAVE RECENTLY TAKEN CARE IN FOR ENGINE LIGHT IT WAS, THEN BOTH HEAD LIGHTS WENT OUT AGAIN. THEYVE DONE THIS GOING DOWN THE ROAD AT NIGHT. NOW TRANSMISSION AND ENGINE LIGHT CAME ON. WAS TOLD COULD BE TORQUE CONVERTER CLUTCH WAS STORED DEFAULT AND CLEARED MAY COME BK, OR TCM OR TORQUE CONVERTER OR SOLENOID. I AM STILL PAYING FOR THIS CAR HAD LITTLE OVER A YEAR NOW. 131,000 MILE. IVE PUT ONLY 42K ON IT. OTHERS COMPLAIN SAME PARTS/ISSUES. THIS NEEDS TO BE A RECALL ISSUE NOW. I AM A TRAVELING NURSE, I HAVE TO HAVE A CAR TO TAKE CARE OF MY PATIENTS PLEASE. NOW IT SITS WAITS GO TO CARY NC 11/29. DIAG COST ME 141.00 TO SEE ? IS NOW. JUST HAD SPARKS/WIRES REPLACED TWO WEEKS AGO. PLEASE HELP
NHTSA complaint #10928174 — an unverified report by a vehicle owner.
UNKNOWN OR OTHER
MY FIAT HAS LESS THAN 36K MILES MY DRIVER'S SIDE DOOR HANDLE HAS BROKEN OFF AND HAS BEEN ON NATIONAL BACK ORDER FOR OVER A MONTH. I CAN NOT EVEN GET IT FIXED RIGHT NOW. ALSO MY STARTER DOES NOT WORK AND I HAVE TO POP START THE ENGINE AT THE MOMENT BECAUSE I CAN NOT ORDER THE STARTER TO REPLACE IT. THE CAR HAS LESS THAN 36K MILES
NHTSA complaint #10896195 — an unverified report by a vehicle owner.
UNKNOWN OR OTHER
FIAT RECALL I AM HAVING PROBLEMS WITH PROPULSION WHERE THE CLUTCH WILL SOMETIMES NOT FULLY RELEASE WHEN GOING FROM ONE GEAR TO THE NEXT, AND I WILL HAVE NO POWER, AND HAVE TO STEP DOWN ON THE CLUTCH AGAIN AND RE-ENGAGE THE GEAR. I AM AFRAID IT IS RELATED TO THE RECALL, AND THAT EVENTUALLY IT WILL NOT FIX IT TO STEP ON THE CLUTCH AGAIN. AND NOW I AM IN A SITUATION WHERE BECAUSE FIAT DOES NOT KNOW YET WHAT PARTS THEY ARE GOING TO REPLACE SPECIFICALLY, IF I GET THE CAR REPAIRED I WILL HAVE TO PAY OUT OF POCKET. I ALREADY HAD TO PAY $120 FOR A DIAGNOSIS BECAUSE FIAT WOULD NOT EVEN CONSIDER HELPING ME IF I DIDN'T HAVE A DIAGNOSIS. MEANWHILE, IF FIAT HQ DOESN'T KNOW THE PARTS YET, HOW IS THE LOCAL FIAT STUDIO SUPPOSED TO KNOW? THEY WILL ALMOST CERTAINLY BE FORCED TO REPLACE EXTRA PARTS, WHICH FIAT WILL LIKELY NOT REIMBURSE ME FOR. HOW CAN THEY BE ALLOWED TO HAVE A RECALL WTH NO SCHEDULED REPLACEMENT IF MY CAR IS SHOWING SYMPTOMS OF THE RECALL... WHAT'S WORSE IS THAT I NO LONGER HAVE USE OF MY CAR AND HAVE BEEN FORCED TO RENT ONE FROM A FRIEND... AND FINALLY, I WAS PLANNING ON SELLING MY CAR IN EARLY JULY SO NOW FIAT IS COSTING ME ADDITIONAL MONEY THERE AS I OBVIOUSLY CAN'T SELL A CAR WAITING FOR A RECALL. DON'T I HAVE SOME RIGHTS HERE?
NHTSA complaint #10885734 — an unverified report by a vehicle owner.
UNKNOWN OR OTHER
I GOT A RECALL NOTICE TODAY. IT STATES THAT THERE ARE PROBLEMS WITH THE CLUTCH COVER DIAPHRAGM SPRING WHICH MAY FATIGUE OR FRACTURE CAUSING AN "INABILITY TO DISENGAGE THE CLUTCH, SHIFT GEARS AND THE POTENTIAL FOR A LOSS OF MOTIVE POWER". THIS "COULD CAUSE A CRASH WITHOUT WARNING". IT WOULD BE GROSS NEGLIGENCE ON MY PART TO DRIVE A VEHICLE THAT COULD INJURE OR KILL ME OR SOMEONE ELSE. I CALLED THE DEALER IMMEDIATELY. PARTS WERE NOT IN STOCK AND THEY DID NOT KNOW WHEN THEY WOULD BE AVAILABLE. I ASKED FOR A RENTAL CAR IN THE MEANTIME. THEY DENIED MY REQUEST. I THEN CALLED FCA (FIAT CHRYSLER AUTOMOBILES) AND TALKED TO 3 PEOPLE THERE ABOUT A RENTAL CAR. THEY ALSO DENIED MY REQUEST. I DO NOT FEEL IT IS MY RESPONSIBILITY TO PAY FOR A RENTAL CAR WHEN THE DEFECT IS THE PROBLEM OF THE MANUFACTURER WITH NO INFORMATION ABOUT WHEN THE PARTS WILL BE AVAILABLE. THIS COULD COST ME THOUSANDS OF DOLLARS. I AM REQUESTING A RENTAL CAR IMMEDIATELY UNTIL MY CAR CAN BE REPAIRED. THANK YOU.
NHTSA complaint #10882224 — an unverified report by a vehicle owner.
UNKNOWN OR OTHER
THE CAR WAS PURCHASED ON APRIL 15, 2016. SINCE THEN, I HAVE HAD TO TAKE THE CAR IN FOR SERVICE SEVERAL TIMES. THE FIRST ISSUE WAS A PROBLEM WITH THE BRAKE LIGHT. THE SECOND ISSUE WAS THAT THE GEARS WOULD NOT MOVE AND I HAD TO USE A SCREW DRIVER TO CHANGE THE CAR FROM PARK TO DRIVE AND VICE VERSA, DRIVE TO REVERSE AND VICE VERSA, ETC... THE THIRD ISSUE WAS THAT THE CAR ROLLED BACKWARDS. THE RECENT ISSUE WAS FOR A RECALL ON THE POWERTRAIN CONTROL. IN ADDITION, THE CAR WHILE DRIVING ON THE FREEWAY AND LOCAL STREETS DRIFTS TO THE RIGHT SIDE. AS A RESULT OF THE DRIFTING, I HAVE HAD ALMOST THREE CAR ACCIDENTS IN THE PAST MONTH. THE SERVICE REPRESENTATIVE INFORMED ME THAT THE DRIFTING IS A RESULT OF THE ROADS ON THE FREEWAY AND LOCALLY AND NOT AN ISSUE WITH THE CAR. I NO LONGER FEEL SAFE DRIVE TO THIS CAR AND FEAR GETTING INTO A MAJOR ACCIDENT. TODAY I CONTACTED THE FIAT OWNER ASSISTANCE TO FILE A COMPLAINT AND REQUEST THAT THE ISSUE BE ADDRESSED. THEIR RESPONSE WAS THAT THE CAR WAS SAFE AS PER THE SERVICE REPORTS AND THAT I SHOULD GET A WHEEL ALIGNMENT AT MY EXPENSE. THIS RECOMMENDATION WAS MADE BY A CORPORATE REPRESENTATIVE AND NOT A MECHANIC. I AM FILING THIS COMPLAINT IN HOPES THAT THE ISSUE BE ADDRESSED AND THAT I AM ABLE TO RETURN THE FIAT FOR ANOTHER VEHICLE THAT IS SAFE AND MEET THE STANDARD OF QUALITY FIAT IS KNOWN FOR.
NHTSA complaint #10875746 — an unverified report by a vehicle owner.
UNKNOWN OR OTHER
I GOT A FLAT TIRE ON A PRIMITIVE ROAD ON THE WAY BACK FROM A HIKE. I THOUGHT I WAS PREPARED FOR THIS, BECAUSE I HAD A SPARE TIRE AND ALL THE EQUIPMENT TO CHANGE IT. HOWEVER THE DEVICE THAT DEPLOYS THE SPARE WAS BROKEN. I HAD TO DRIVE THE LAST 1.5 MILES ON THE PRIMITIVE ROAD TO GET TO A PLACE WHERE A MECHANIC WOLD FIND MY CAR. FROM THE MAIN ROAD I STILL NEEDED A STRANGER TO DRIVE ME 7 MILES UPHILL TO GET CELL SERVICE. I WAS IN A VERY DANGEROUS TOWN AND IT WAS GETTING DARK OUT. BUT EVEN ONCE THE MECHANIC ARRIVED HE WAS UNABLE TO ACCESS THE SPARE. DUE TO THE SPARE NOT RELEASING AND HAVING TO DRIVE AN EXTRA MILE AFTER GETTING A FLAT TIRE I NOW HAVE A BENT RIM AS WELL. I HAD TO GET RIDES FROM THREE STRANGERS, AND SPEND THE NIGHT IN A SKETCHY HOTEL.
NHTSA complaint #10864052 — an unverified report by a vehicle owner.