Owners have filed 12 complaints
about the 1999 Fleetwood Prowler with NHTSA between 1999 and 2008.
The largest single group is the equipment & accessories.
Across this model's run it ranks 5 of 5 worst.
The letter says how bad. This says what kind — whether this year drew
an unusual number of complaints, unusually dangerous
ones, or failures that arrived unusually early.
The dashed ring is 50 — the national norm. Further out is worse.
Complaint volume — 41
Against the median year of the Fleetwood Prowler. 50 means typical for this
model; 100 means roughly double.
Severity — 0
0% of these complaints
involved a crash, fire, injury or death, against a national rate of
9.7%.
Early failure — not reported
Too few complaints recorded a mileage to measure this.
How 1999 compares with every other Fleetwood Prowler
Complaints filed with NHTSA, by model year. Bar colour is the FaultScore grade:
A
B
C
D
F
ungraded
What breaks on a 1999 Fleetwood Prowler
Every complaint is filed against a part. Follow any row for the complaints about that part alone.
Equipment & Accessories
866.7%
Windows, Mirrors & Wipers
216.7%
Body & Structure
216.7%
When owners complained
A spike years after the car went on sale usually means a part wearing
out on schedule across the whole fleet — the kind of pattern no single
owner can see from inside their own car.
Jun 1999peak 3Jul 2008
Recalls on the 1999 Fleetwood Prowler
A complaint is one owner's allegation. A recall is the point at which
the manufacturer or a regulator agreed the defect is real and dangerous
enough to fix for free — however old the car is.
Canada — Transport Canada
Canada runs its own recall programme, and its campaigns do not
always mirror the American ones.
Recall 200704716,870 units in Canada
Other
On certain motorhomes, conventional travel trailers and fifth wheel travel trailers equipped with a Dometic Corporation refrigerator, a fatigue crack can develop in the boiler tube. This could allow the release of pressurized coolant solution into an area where an ignition source is present, which could result in a fire. Correction: Dealers will replace the refrigerator's boiler tube assembly.
In the owners' own words, exactly as filed with NHTSA.
Toledo, OH
EQUIPMENT:RECREATIONAL VEHICLE/TRAILER
LAST OCTOBER I WAS TOWING MY RV HOME FROM THE LAST CAMP OUTING FOR THE SEASON USING MY DOMETIC REFRIGERATOR ON LP GAS NOT KNOWING ABOUT THE RECALL ON THIS UNIT. DURING THIS TRIP HOME AT SOME POINT LP GAS RUN OUT OF GAS. LUCKY FOR MY FAMILY & I BECAUSE THE REFRIGERATOR UNIT FAILED. AT THIS I DID NOT KNOW THE UNIT HAD FAILED. IN DECEMBER OF 2007 I RECEIVED A RECALL LETTER FROM FLEETWOOD, AT THIS TIME THE RV WAS WINTERIZED . I DECIDED TO TAKE MY RV INTO A SERVICE CENTER [ ALL AMERICAN COACH] IN THE SPRING TO HAVE THE RECALL PART REPLACED ON THE REFRIGERATOR. ALL AMERICAN COACH INFORMED ME THAT THE THEY COULD NOT PUT ON THE SBH KIT TO REPAIR THE REFRIGERATOR BECAUSE THE AMMONIA COOLANT HAD ALREADY LEAKED OUT. DOMETIC WILL NOT REPLACE OR REIMBURSE ME IN ANYWAY. HAD I GOT THIS RECALLED SOONER I COULD HAVE SAVED THIS UNIT. WHAT REALLY MAKES ME MAD IS, LASTED WEEK I RECEIVED A RECALL LETTER FOR THE SAME RECALL FORM STERICYCLE VIA UPS GROUND. THANKS MARK GEISLER
NHTSA complaint #10233152 — an unverified report by a vehicle owner.
Blackhawk, SD
EQUIPMENT
TL*THE CONTACT OWNS A 1999 FLEETWOOD PROWLER. THE CONTACT RECEIVED A RECALL NOTICE FROM DOMETIC PERTAINING TO THE EQUIPMENT. THE VEHICLE WAS REPAIRED IN APRIL OF 2008 AND TWO WEEKS LATER THE REFRIGERATOR'S COOLANT LINE FRACTURED. COOLANT LEAKED OUT AND THE CONTACT SMELLED AMMONIA. DOMETIC STATED THAT THEY WERE NOT RESPONSIBLE. THE RECALL NUMBER WAS UNKNOWN. NO OTHER VEHICLE INFORMATION WAS AVAILABLE.
NHTSA complaint #10225566 — an unverified report by a vehicle owner.
Ferguson, KY
EQUIPMENT:RECREATIONAL VEHICLE/TRAILER
TL*THE CONTACT OWNS A 1999 FLEETWOOD PROWLER. THE CONTACT RECEIVED A RECALL NOTICE FOR THE EQUIPMENT. HE CALLED DOMETIC AND WAS ADVISED TO LOOK AT THE BACK OF THE REFRIGERATOR. UPON INSPECTION, THE CONTACT NOTICED A COOLANT LEAK AND WAS INFORMED TO BRING THE REFRIGERATOR IN FOR SERVICE. THE MECHANIC AT THE SERVICE CENTER STATED THAT THE REPAIR COULD NOT BE PERFORMED DUE TO FRACTURES IN THE COOLANT LINE. THE COOLANT LINE WOULD HAVE TO BE REPLACED PRIOR TO ANY REPAIRS BEING MADE. THE CONTACT FEELS THAT DOMETIC SHOULD REPAIR THE FAILURE BECAUSE OF THE DEFECT. DOMETIC IS NOT REPLACING COOLANT LINES, AND IS ONLY INSTALLING A SHUT OFF VALVE. THE RECALL NUMBER WAS 06E-076000 NO OTHER VEHICLE INFORMATION WAS AVAILABLE. UPDATED 05/19/08. *LJ UPDATED 05/19/08.
NHTSA complaint #10225472 — an unverified report by a vehicle owner.
Puyallup, WA
EQUIPMENT:RECREATIONAL VEHICLE/TRAILER
I DISCOVERED A PROBLEM WITH MY DOMETIC RM2852 ON 4/2/08 WHILE PREPARING FOR A TRIP. WHILE IN TRANSIT, ON 4/4, I STOPPED AT A SERVICE DEPARTMENT TO LOOK AT THE RM2852. PROBLEM IDENTIFIED WAS A FAILED COOLING UNIT (YELLOW RESIDUE); RECALL COVERS RM2852. B/C I WAS IN TRANSIT, TO SIMPLY TAKE MY RV TO A LOCAL RV SERVICE CENTER IN MY HOME TOWN AFTER I RETURNED HOME FROM CAMPING. THROUGH NUMEROUS PHONE CALLS AND INFORMATION FOUND WITHIN THE DOMETIC RECALL, I NOW UNDERSTOOD THAT: 1)DOMETIC HAD ROUTINELY REPLACED, FREE OF CHARGE, FAILED COOLING UNITS WHILE ALSO PERFORMING THE RECALL. AS OF 4/1/08, DOMETIC IS NO LONGER REPLACING THEM. 2)THE RECALL CLEARLY MENTIONS SEVERAL POINTS WHICH MATCHED THE FAILURE. 3)SEVERAL RESOURCES INFORMED ME THAT THEY'VE REPLACED MANY COOLING UNITS WHILE PERFORMING THE RECALL AND THAT DOMETIC COVERED THE EXPENSES OF THE COOLING UNIT REPLACEMENT. 4)WHILE ON THE PHONE WITH THE RECALL CENTER, AS WELL AS MANY OTHER PHONE CONVERSATIONS WITH OTHER DOMETIC FOLKS AND RV SERVICE CENTERS, IT WAS VERY EVIDENT THAT DOMETIC'S CHOICE TO DISCONTINUE THEIR 'GOODWILL REPLACEMENT OF THE COOLING UNIT' WAS A TOTAL SURPRISE BY ALL AND WAS NOT EXPECTED. MY LAST PHONE CALL WAS JUST TODAY, 4/14/08 FROM DOMETIC INFORMING ME THEY WON'T REPLACE THE COOLING UNIT BECAUSE THE RECALL IS NOT FOR THE COOLING UNIT. WHEN I MENTIONED THAT THERE WAS OBVIOUSLY A DEFECT, HE COMMENTED THAT THEY UNDERSTOOD THAT IN SOME CASES THE HEATING UNIT MAY HAVE RUN HOT WHICH COULD HAVE CAUSED A FATIGUE CRACK IN THE COOLING UNIT. HE REFUSED TO REPLACE THE COOLING UNIT AT DOMETIC'S EXPENSE. I NEVER RECEIVED A RECALL NOTICE. HAD THIS FAILURE BEEN IDENTIFIED/REPORTED TO DOMETIC JUST LESS THAN DAYS PRIOR, THAT DOMETIC WOULD HAVE REPLACED THE COOLING UNIT AT NO COST TO ME? IS THERE ANY OTHER RECOURSE THAT CAN BE TAKEN TO REMEDY THIS SITUATION I'M IN TO AVOID OR MINIMIZE THE EXPENSE TO MY FAMILY? I RESPECTFULLY REQUEST THAT YOU ENGAGE IN THIS SITUATION (PLEASE).
NHTSA complaint #10224489 — an unverified report by a vehicle owner.
Trenton, FL
STRUCTURE:FRAME AND MEMBERS:UNDERBODY SHIELDS
DT: THE FRONT END OF THE BODY OF THE 5TH WHEEL UNIT BROKE. THE BOLTS THAT HELD THE BODY TO THE FRAME BROKE OR SHEARED OFF UNDER PRESSURE WHILE DRIVING WITH THE TRAILER IN TOW. WHILE DRIVING THERE WAS A PIECE OF MATERIAL SLIDING OUT OF THE TRAILER UNIT. THE CONSUMER PULLED OVER TO CHECK AND DISCOVERED THE FRONT END HAD OPENED UP NEARLY 3 INCHES, AND FIRST THOUGHT THE FRAME WAS THE PROBLEM. THE CONSUMER CONTINUED TO DRIVE SLOWLY AND WATCHED THIS CAREFULLY. THE VEHICLE WAS DRIVEN TO A DEALER AND THERE THE UNIT WAS OPENED, AND TOOK APART THE NOSE PIECE OFF THE TRAILER AND NOTED BOLTS BROKE OFF. THE DEALER CALLED THE MANUFACTURER, WHO OFFERED NO REMEDY. THE CONSUMER CALL CUSTOMER SERVICE, AND THEY SAID IT WAS NOT THEIR PROBLEM. THE WARRANTY EXPIRED, AND THEY HAD NO RECALLS OR COMPLAINTS ON THAT TRAILER. THE DEALER REPLACED THE ALL OF THE BROKEN BOLTS WITH A LARGER SIZE BOLTS. THIS WAS JUST COMPLETED, AND THE CONSUMER HAS NOT PICKED UP THE TRAILER YET. THE DEALER STATED THAT THE PROBLEM WAS SOLVED IF THESE LARGER BOLTS WORKED. THIS IS MADE BY FLEETWOOD, PROWLER. *AK
NHTSA complaint #10129701 — an unverified report by a vehicle owner.
Trenton, FL
EQUIPMENT
DT: THE FRONT END OF THE BODY OF THE 5TH WHEEL UNIT BROKE. THE BOLTS THAT HELD THE BODY TO THE FRAME BROKE OR SHEARED OFF UNDER PRESSURE WHILE DRIVING WITH THE TRAILER IN TOW. WHILE DRIVING THERE WAS A PIECE OF MATERIAL SLIDING OUT OF THE TRAILER UNIT. THE CONSUMER PULLED OVER TO CHECK AND DISCOVERED THE FRONT END HAD OPENED UP NEARLY 3 INCHES, AND FIRST THOUGHT THE FRAME WAS THE PROBLEM. THE CONSUMER CONTINUED TO DRIVE SLOWLY AND WATCHED THIS CAREFULLY. THE VEHICLE WAS DRIVEN TO A DEALER AND THERE THE UNIT WAS OPENED, AND TOOK APART THE NOSE PIECE OFF THE TRAILER AND NOTED BOLTS BROKE OFF. THE DEALER CALLED THE MANUFACTURER, WHO OFFERED NO REMEDY. THE CONSUMER CALL CUSTOMER SERVICE, AND THEY SAID IT WAS NOT THEIR PROBLEM. THE WARRANTY EXPIRED, AND THEY HAD NO RECALLS OR COMPLAINTS ON THAT TRAILER. THE DEALER REPLACED THE ALL OF THE BROKEN BOLTS WITH A LARGER SIZE BOLTS. THIS WAS JUST COMPLETED, AND THE CONSUMER HAS NOT PICKED UP THE TRAILER YET. THE DEALER STATED THAT THE PROBLEM WAS SOLVED IF THESE LARGER BOLTS WORKED. THIS IS MADE BY FLEETWOOD, PROWLER. *AK
NHTSA complaint #10129701 — an unverified report by a vehicle owner.
Canada, 00
STRUCTURE:FRAME AND MEMBERS:UNDERBODY SHIELDS
CONSUMER COMPLAINED ABOUT HAVING PROBLEMS WITH MOLD GROWING UNDERNEATH BECAUSE THE SEALS ON THE VEHICLE WERE NOT CORRECTLY SEALED.
NHTSA complaint #10024279 — an unverified report by a vehicle owner.
NHTSA complaint #555704 — an unverified report by a vehicle owner.
Buntsville, AL
EQUIPMENT
IN A PARKING SPACE THE HOLDING TANK FELL OUT FROM UNDERNEATH THE VEHICLE. ALSO, THERE WAS NO STRAPS TO SUPPORT THE TANK TO KEEP THE TANK UP. CONSUMER HAS CONTACTED THE DEALER. *AK THE DEALER INSTALLED ADDITIONAL STRAPS FOR TANK AND DID REPAIR ON TANK BRACKET SUPPORTS BECAUSE BOLT WERE MISSING ON ORIGINAL SUPPORTS.
NHTSA complaint #864825 — an unverified report by a vehicle owner.
Sweetwater, TX
EQUIPMENT:RECREATIONAL VEHICLE/TRAILER
WHEN THE STOVE IS USED FOR AN EXCESSIVE AMOUNT OF TIME THE BURNERS GET STUCK ON AND WILL NOT GO OFF. MJS
NHTSA complaint #848666 — an unverified report by a vehicle owner.
Portland, OR
VISIBILITY:DEFROSTER/DEFOGGER/HVAC SYSTEM
VEHICLE HOME PARKED. VENTS CLOSED. CHEMICAL ODORS WOULD COME THROUGH THE VENTS, CAUSING HEADACHES/DIZZINESS & NAUSEA. ALSO, HAS RESPIRATORY PROBLEMS & SINUSES. HAPPENS WHEN VENTS ARE OPEN & HEAT TURNED OFF.
NHTSA complaint #839608 — an unverified report by a vehicle owner.
Portland, OR
VISIBILITY:DEFROSTER/DEFOGGER/HVAC SYSTEM
MOTOR HOME PARKED. NOTICED HEAT WARMING INSIDE OF VEHICLE. CHEMICAL VAPORS COMING THROUGH VENTS. HAD CAUSED RESPIRATORY PROBLEMS, AS WELL AS HEADACHES, DIZZINESS & NAUSEA. ALSO HAD AFFECTED THE SINUSES. HAPPENS EVEN WITH VENTS OPEN & HEAT TURNED ON. WILL BE TAKING TO DEALER.
NHTSA complaint #839699 — an unverified report by a vehicle owner.