FaultScore

FaultScore report

2007 Ford 500 problems

Owners have filed 51 complaints about the 2007 Ford 500 with NHTSA between 2012 and 2018. The largest single group is the transmission & drivetrain. Across this model's run it ranks 3 of 3 worst.

B

FaultScore 32/100

Higher is worse. Measured against the other years of the Ford 500.

How this is worked out

The numbers

51

Complaints

2

Crashes reported

2

Fires reported

2

Injuries reported

99,700 mi

Median mileage at failure

Half of reported failures happened before this

2%

Failed under 36,000 miles

Inside a typical bumper-to-bumper warranty

What kind of bad

The letter says how bad. This says what kind — whether this year drew an unusual number of complaints, unusually dangerous ones, or failures that arrived unusually early.

Complaint volume 25 vs 50 Severity 61 vs 50 Early failure 4 vs 50
The dashed ring is 50 — the national norm. Further out is worse.
Complaint volume — 25
Against the median year of the Ford 500. 50 means typical for this model; 100 means roughly double.
Severity — 61
11.8% of these complaints involved a crash, fire, injury or death, against a national rate of 9.7%.
Early failure — 4
2% of failures with a mileage on record happened under 36,000 miles, against a national rate of 29%.

How 2007 compares with every other Ford 500

Click any bar to open that year's report.

Complaints filed with NHTSA, by model year. Bar colour is the FaultScore grade: A B C D F ungraded

What breaks on a 2007 Ford 500

Every complaint is filed against a part. Follow any row for the complaints about that part alone.

Median failure at 83,000 miles

Acceleration & Cruise Control 8 15.7%

Median failure at 110,000 miles

Engine & Cooling 8 15.7%

Median failure at 85,000 miles

Electrical System 7 13.7%

0 crashes, 1 fires · median 104,000 mi

Fuel & Propulsion 4 7.8%

Median failure at 77,013 miles

Seats 2 3.9%

1 crashes, 0 fires · median 101,000 mi

Lights 2 3.9%

Median failure at 105,000 miles

Other & Unspecified 1 2.0%

Median failure at 154,000 miles

Stability & Traction Control 1 2.0%

1 crashes, 0 fires · median 65,000 mi

Wheels 1 2.0%

Median failure at 55,000 miles

Windows, Mirrors & Wipers 1 2.0%

0 crashes, 1 fires · median 180,000 mi

Suspension 1 2.0%

Median failure at 55,000 miles

Body & Structure 1 2.0%
Brakes 1 2.0%

Median failure at 62,342 miles

Steering 1 2.0%

Median failure at 55,000 miles

Airbags 1 2.0%

Median failure at 104,000 miles

When it fails

Odometer readings owners gave when they filed. About half of all complaints include one.

10,000 – 24,999 miles 1 2.2%
25,000 – 49,999 miles 5 11.1%
50,000 – 74,999 miles 9 20.0%
75,000 – 99,999 miles 8 17.8%
100,000 – 149,999 miles 15 33.3%
150,000+ miles 7 15.6%

When owners complained

A spike years after the car went on sale usually means a part wearing out on schedule across the whole fleet — the kind of pattern no single owner can see from inside their own car.

Nov 2012 peak 5 Aug 2018

Complaints that involved harm

Reports where the owner recorded a crash, a fire, an injury or a death.

at 155,000 miles Lawrenceville, NJ Crash 1 injured

SEATS

VEHICLE WAS STATIONARY AT A TRAFFIC SIGNAL AND REAR ENDED BY ANOTHER AUTOMOBILE WHICH PUSHED IT INTO THE STOPPED VEHICLE IN FRONT. THE DRIVERS SEAT COLLAPSED BACKWARD TO A HORIZONTAL POSITION IN THE ACCIDENT LEAVING ME LAYING DOWN IN THE SEAT. MY NECK AND LEGS WERE INJURED IN THE ACCIDENT.

NHTSA complaint #10924389 — an unverified report by a vehicle owner.

at 859,999 miles Denver, PA 1 injured

ENGINE

ON NUMEROUS OCCASIONS THE CAR HAS ACCELERATED WHEN AT A FULL STOP, AT A LIGHT IN THE DRIVE THRU AT THE BANK, AT A RED LIGHT. IT DID THIS THE FIRST TIME I TEST DROVE IT AND I WAS TOLD IT WAS NORMAL BY THE WANNER FORD DEALERSHIP? IT IS NOT NORMAL! YESTERDAY JUNE 4, 2016- I WENT TO PICK UP SOMETHING AND I WAS BACKING OUT OF A PARKING SPOT, SLOW ALL OF A SUDDEN IT TOOK OFF IN REVERSE EVEN WITH MY FOOT ON THE BREAK IT CONTINUED FOR A FEW SECONDS ALMOST LIKE SOMEONE HAD THEIR FOOT ON THE GAS WHICH I DID NOT, I WAS PRESSING THE BRAKE FOR DEAR LIFE, I HIT MY MOUTH ON THE STEERING WHEEL ACTUALLY HURTING MY FRONT TOOTH. THIS HAS GOTTEN VERY DANGEROUS AND IT A PROBLEM. I HAVE A HEART CONDITION, I IN NO WAY WANT TO BE INJURED AGAIN OR GOD FORBID HIT SOMEONE. THIS IS A DANGEROUS CAR!! AND WAS SOLD TO ME BY FORD UNDER FALSE PRETENSES AND LIES WHEN I ASKED ABOUT THE PROBLEM!!!! I CONTACTED FORD FOR OVER 3 YEARS AND THEY NEVER RESPOND!!

NHTSA complaint #10872560 — an unverified report by a vehicle owner.

at 180,000 miles Ocala, FL Fire

ELECTRICAL SYSTEM

I STARTED MY CAR THIS MORNING AND WAITED A FEW MINUTES FOR MY SON TO COME OUT. NO MORE THAN 3 MINUTES AND MY PASSENGER MIRROR STARTED SMOKING REALLY BAD. MY HUSBAND RAN OUT AND IT WAS ON FIRE!

NHTSA complaint #10632688 — an unverified report by a vehicle owner.

at 180,000 miles Ocala, FL Fire

VISIBILITY/WIPER

I STARTED MY CAR THIS MORNING AND WAITED A FEW MINUTES FOR MY SON TO COME OUT. NO MORE THAN 3 MINUTES AND MY PASSENGER MIRROR STARTED SMOKING REALLY BAD. MY HUSBAND RAN OUT AND IT WAS ON FIRE!

NHTSA complaint #10632688 — an unverified report by a vehicle owner.

at 65,000 miles Washington, WV Crash

TRACTION CONTROL SYSTEM

WHILE DRIVING ON A FRESH SNOWY ROAD AT A LOW RATE OF SPEED I SUDDENLY LOST CONTROL OF MY VEHICLE ALMOST CRASHING INTO SEVERAL ONCOMING CARS AND FINALLY TURNING 360 DEGREES AND SLAMMING INTO A PARKED CAR WITH THE PASSENGER SIDE OF MY CAR. AFTER THE POLICE CAME AND LEFT I ATTEMPTED TO DRIVE THE CAR AND FOUND IT WAS DIFFICULT TO IMPOSSIBLE TO CONTROL. I PARKED THE CAR AND WHEN I CAME BACK WITH MY HUSBAND THE NEXT DAY WE FOUND THE TRACTION CONTROL LIGHT ON WHICH MEANT THE FUNCTION WAS OFF AFTER LOOKING AT THE MANUAL WE FOUND THAT YOU WOULD ALMOST NEVER WANT TO DISENGAGE THIS BUT THE BUTTON IS JUST ABOVE THE CUP HOLDER WHERE IT COULD BE EASILY TOUCHED. WHEN WE GOT THE CAR BACK A MONTH LATER WE FOUND THAT THE LIGHT WAS STILL ON AND THEY LATER FOUND THAT THE TRACTION CONTROL SYSTEM HAD MALFUNCTIONED WHICH CAUSED MY ACCIDENT WHICH COULD HAVE BEEN FATAL.

NHTSA complaint #10557078 — an unverified report by a vehicle owner.

The most recent complaints

In the owners' own words, exactly as filed with NHTSA.

at 83,000 miles North Andover, MA

POWER TRAIN

TL* THE CONTACT OWNS A 2007 FORD 500. WHILE DRIVING 15 MPH, THE VEHICLE DECELERATED AND UNINTENTIONALLY LOST POWER. IN ADDITION, THE TRANSMISSION FAULT AND CHECK ENGINE INDICATORS ILLUMINATED. THE CONTACT MENTIONED THAT THE ACCELERATOR PEDAL WAS DEPRESSED, BUT THE SPEEDOMETER ONLY SHOWED THAT THE VEHICLE WAS TRAVELING 20 MPH. AFTERWARDS, THE VEHICLE WOULD ACCELERATE WITHOUT WARNING. THE VEHICLE WAS TAKEN TO KEY HYUNDAI OF SALEM (470 S BROADWAY, SALEM, NH 03079, (603) 841-3099) WHERE THE CONTACT WAS INFORMED THAT THE THROTTLE BODY WAS FULL OF CARBON AND NEEDED TO BE REPLACED. THE VEHICLE WAS CURRENTLY BEING REPAIRED. THE MANUFACTURER WAS NOT MADE WARE OF THE FAILURE. THE FAILURE MILEAGE WAS APPROXIMATELY 83,000.

NHTSA complaint #11118958 — an unverified report by a vehicle owner.

at 83,000 miles North Andover, MA

ENGINE

TL* THE CONTACT OWNS A 2007 FORD 500. WHILE DRIVING 15 MPH, THE VEHICLE DECELERATED AND UNINTENTIONALLY LOST POWER. IN ADDITION, THE TRANSMISSION FAULT AND CHECK ENGINE INDICATORS ILLUMINATED. THE CONTACT MENTIONED THAT THE ACCELERATOR PEDAL WAS DEPRESSED, BUT THE SPEEDOMETER ONLY SHOWED THAT THE VEHICLE WAS TRAVELING 20 MPH. AFTERWARDS, THE VEHICLE WOULD ACCELERATE WITHOUT WARNING. THE VEHICLE WAS TAKEN TO KEY HYUNDAI OF SALEM (470 S BROADWAY, SALEM, NH 03079, (603) 841-3099) WHERE THE CONTACT WAS INFORMED THAT THE THROTTLE BODY WAS FULL OF CARBON AND NEEDED TO BE REPLACED. THE VEHICLE WAS CURRENTLY BEING REPAIRED. THE MANUFACTURER WAS NOT MADE WARE OF THE FAILURE. THE FAILURE MILEAGE WAS APPROXIMATELY 83,000.

NHTSA complaint #11118958 — an unverified report by a vehicle owner.

at 112,425 miles O'fallon, MO

ELECTRICAL SYSTEM

TL* THE CONTACT OWNS A 2007 FORD 500. WHILE DRIVING APPROXIMATELY 15 MPH, THE INSTRUMENT CLUSTER LOST ALL POWER, THE AIR CONDITIONER TURNED OFF, AND THE REVERSE LIGHTS ILLUMINATED. THE CONTACT STATED THAT THE FAILURES OCCURRED AT LEAST TEN TIMES DAILY FOR THE LAST TWO MONTHS. THE CONTACT CONTINUED DRIVING AND, AFTER APPROXIMATELY 30 MINUTES, THE INSTRUMENT CLUSTER ILLUMINATED. THE VEHICLE WAS NOT TAKEN TO THE DEALER OR AN INDEPENDENT MECHANIC FOR DIAGNOSTIC TESTING. THE MANUFACTURER WAS NOTIFIED OF THE FAILURES. THE VEHICLE WAS NOT REPAIRED. THE APPROXIMATE FAILURE MILEAGE WAS 112,425.

NHTSA complaint #11109860 — an unverified report by a vehicle owner.

at 140,000 miles Wilmington, CA

VEHICLE SPEED CONTROL

TL* THE CONTACT OWNS A 2007 FORD 500. UPON CHANGING GEARS FROM PARK TO DRIVE, THE VEHICLE INDEPENDENTLY ACCELERATED TO A HIGH RATE OF SPEED WITHOUT WARNING. THE VEHICLE WAS NOT INSPECTED BY A DEALER. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE TO DETERMINE IF A DEALER COULD TEST DRIVE THE VEHICLE AND PROVIDE A SOLUTION. THE MANUFACTURER HAD ONE TSB ON THE ENGINE, BUT THE CONTACT WAS UNCERTAIN IF THE FAILURE WAS RELATED. THE APPROXIMATE FAILURE MILEAGE WAS 140,000.

NHTSA complaint #11034122 — an unverified report by a vehicle owner.

at 110,000 miles Satsuma, AL

VEHICLE SPEED CONTROL

CAR LUNGES FORWARD WHEN IN DRIVE WHILE STOPPED, EASING FORWARD, AND BRAKING IN THE PARKING LOTS AND STREETS. THE SAME PROBLEM OCCURRED WITH THE 2006 MODEL I OWNED PREVIOUSLY AND FORD REPLACED THE THROTTLE BODY. PLEASE REFERENCE NTHSA CASE #10468869 AND FORD CASE#1670332142 FOR FUTHER INFORMATION ON THIS PROBLEM.

NHTSA complaint #11005031 — an unverified report by a vehicle owner.

at 155,000 miles Lawrenceville, NJ Crash 1 injured

SEATS

VEHICLE WAS STATIONARY AT A TRAFFIC SIGNAL AND REAR ENDED BY ANOTHER AUTOMOBILE WHICH PUSHED IT INTO THE STOPPED VEHICLE IN FRONT. THE DRIVERS SEAT COLLAPSED BACKWARD TO A HORIZONTAL POSITION IN THE ACCIDENT LEAVING ME LAYING DOWN IN THE SEAT. MY NECK AND LEGS WERE INJURED IN THE ACCIDENT.

NHTSA complaint #10924389 — an unverified report by a vehicle owner.

at 65,000 miles Ashland, KY

VEHICLE SPEED CONTROL

UNWANTED SUDDEN ACCELERATION WHEN REMOVING FOOT FROM BRAKE PEDAL SOMETIMES! GOING FROM A STOPPED POSITION, THE CAR LURCHES FORWARD BEFORE YOUR FOOT REACHES THE GAS PEDAL AFTER REMOVING IT FROM THE BRAKE!

NHTSA complaint #10895217 — an unverified report by a vehicle owner.

Lawrenceville, GA

POWER TRAIN

WE EXPERIENCE THE DOORS OPENING LIGHT COMING ON SAYING DOORS ARE A JAR. RPMS REV UP IN THE CAR WILL PULL FORWARD AT A STOP. PASSENGER SEAT BELT WILL OPEN. TRANSMISSION WILL SHOW SLOWING IN SHIFTING GEARS. THE AC WILL EXPERIENCE SHUTTING OFF DURING HOT TEMPERATURE NO COOL AIR WILL FLOW THROUGH VENTS.

NHTSA complaint #10893333 — an unverified report by a vehicle owner.

Lawrenceville, GA

VEHICLE SPEED CONTROL

WE EXPERIENCE THE DOORS OPENING LIGHT COMING ON SAYING DOORS ARE A JAR. RPMS REV UP IN THE CAR WILL PULL FORWARD AT A STOP. PASSENGER SEAT BELT WILL OPEN. TRANSMISSION WILL SHOW SLOWING IN SHIFTING GEARS. THE AC WILL EXPERIENCE SHUTTING OFF DURING HOT TEMPERATURE NO COOL AIR WILL FLOW THROUGH VENTS.

NHTSA complaint #10893333 — an unverified report by a vehicle owner.

Lawrenceville, GA

STRUCTURE:BODY

WE EXPERIENCE THE DOORS OPENING LIGHT COMING ON SAYING DOORS ARE A JAR. RPMS REV UP IN THE CAR WILL PULL FORWARD AT A STOP. PASSENGER SEAT BELT WILL OPEN. TRANSMISSION WILL SHOW SLOWING IN SHIFTING GEARS. THE AC WILL EXPERIENCE SHUTTING OFF DURING HOT TEMPERATURE NO COOL AIR WILL FLOW THROUGH VENTS.

NHTSA complaint #10893333 — an unverified report by a vehicle owner.

at 106,000 miles Kensington, MD

EXTERIOR LIGHTING

CLUSTER PANEL GOES DARK, AFFECTING ABILITY TO SEE SPEED AND DEFROSTER'S ABILITY TO CLEAR WINDOWS.

NHTSA complaint #10891796 — an unverified report by a vehicle owner.

at 106,000 miles Kensington, MD

ELECTRICAL SYSTEM

CLUSTER PANEL GOES DARK, AFFECTING ABILITY TO SEE SPEED AND DEFROSTER'S ABILITY TO CLEAR WINDOWS.

NHTSA complaint #10891796 — an unverified report by a vehicle owner.

at 154,000 miles Houston, TX

UNKNOWN OR OTHER

THE CAR SURGES WHEN I TAKE IT OUT OF PARK (REVERSE OR DRIVE). IT ALSO SURGES WHEN SLOWING DOWN OR WHEN I HAVE THE BRAKES ON. A LITTLE OLD ASIAN LADY CUSSED ME OUT ONE DAY BECAUSE SHE WAS BEHIND MY CAR WHEN I PUT IT IN REVERSE AND IT SURGED. I DIDN'T HIT HER BUT IT REALLY SCARRED THE HECK OUT OF HER. IT HAPPENS ALL THE TIME. 154,000 MILES

NHTSA complaint #10889087 — an unverified report by a vehicle owner.

at 860,007 miles Denver, PA

ENGINE

AFTER THE LAST STUNT OF GETTING INJURED I WAS RELUCTANT TO TAKE THE CAR OUT, HOWEVER I HAD A VET EMERGENCY WITH MY PET WHICH I HAVE DOCUMENTS TO PROVE APPOINTMENT. THE OFFICE IS LESS THEN 5 MILES AWAY, AS SOON AS I CAME TO A STOP ASSIGN THE CAR ACCELERATED INTO ONCOMING TRAFFIC THEN STAHLLED TODAY??? THIS CAR IS DANGEROUS!!!!!!!!!!!! IM GOING TO WIND UP GETTING KILLED IN THIS CAR, ITS MY ONLY CAR, I PURCHASED IT UNDER GOOD FAITH, ITS JUST GETTING WORSE AND WORSE? FORD REFUSES TO CONTACT ME BACK!!!!!!!!!!

NHTSA complaint #10872751 — an unverified report by a vehicle owner.

at 859,999 miles Denver, PA 1 injured

ENGINE

ON NUMEROUS OCCASIONS THE CAR HAS ACCELERATED WHEN AT A FULL STOP, AT A LIGHT IN THE DRIVE THRU AT THE BANK, AT A RED LIGHT. IT DID THIS THE FIRST TIME I TEST DROVE IT AND I WAS TOLD IT WAS NORMAL BY THE WANNER FORD DEALERSHIP? IT IS NOT NORMAL! YESTERDAY JUNE 4, 2016- I WENT TO PICK UP SOMETHING AND I WAS BACKING OUT OF A PARKING SPOT, SLOW ALL OF A SUDDEN IT TOOK OFF IN REVERSE EVEN WITH MY FOOT ON THE BREAK IT CONTINUED FOR A FEW SECONDS ALMOST LIKE SOMEONE HAD THEIR FOOT ON THE GAS WHICH I DID NOT, I WAS PRESSING THE BRAKE FOR DEAR LIFE, I HIT MY MOUTH ON THE STEERING WHEEL ACTUALLY HURTING MY FRONT TOOTH. THIS HAS GOTTEN VERY DANGEROUS AND IT A PROBLEM. I HAVE A HEART CONDITION, I IN NO WAY WANT TO BE INJURED AGAIN OR GOD FORBID HIT SOMEONE. THIS IS A DANGEROUS CAR!! AND WAS SOLD TO ME BY FORD UNDER FALSE PRETENSES AND LIES WHEN I ASKED ABOUT THE PROBLEM!!!! I CONTACTED FORD FOR OVER 3 YEARS AND THEY NEVER RESPOND!!

NHTSA complaint #10872560 — an unverified report by a vehicle owner.

at 80,000 miles Seminole, FL

POWER TRAIN

CAR STARTS SURGING WHEN STOPPED AT A LIGHT OR WHEN IDLE. RPM'S JUMP UP AND DOWN TO ONE AND BELOW. IF FOOT IS NOT ON THE BRAKE ALL THE WAY CAR WANTS TO LUNGE FORWARD. EVEN WHEN LETTING OFF THE BRAKE TO GO FORWARD YOU HAVE TO BE CAREFUL THAT THE CAR IN FRONT IS FAR ENOUGH AWAY. UNDER PREVIOUS RECALL FORD CLEANED THE THROTTLE BODY AND IT DID NOT CHANGE A THING. THIS HAS BEEN GOING ON SINCE JULY 2015.

NHTSA complaint #10865218 — an unverified report by a vehicle owner.

at 154,000 miles Ephrata, PA

POWER TRAIN

TL* THE CONTACT OWNS A 2007 FORD 500. THE CONTACT STATED THAT WHEN SHIFTING GEARS, THE VEHICLE SURGED FORWARD INTERMITTENTLY WITHOUT WARNING. THE VEHICLE WAS NOT DIAGNOSED OR REPAIRED. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE. THE FAILURE MILEAGE WAS 154,000.

NHTSA complaint #10850163 — an unverified report by a vehicle owner.

at 90,000 miles Knoxville, TN

VEHICLE SPEED CONTROL

TL* THE CONTACT OWNS A 2007 FORD 500. THE CONTACT STATED THAT WHILE SHIFTING FROM THE PARK POSITION TO DRIVE, THE VEHICLE LUNGED FORWARD. THE FAILURE OCCURRED WHEN DRIVING OR WHEN SHIFTING INTO REVERSE. THE CONTACT MENTIONED THAT THE MANUFACTURER ISSUED A CUSTOMER SATISFACTION PROGRAM RELATED TO THE THROTTLE BODY HOWEVER, THE VEHICLE WAS NOT REPAIRED DUE TO EXCESSIVE MILEAGE. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE. THE APPROXIMATE FAILURE MILEAGE WAS 90,000.

NHTSA complaint #10839887 — an unverified report by a vehicle owner.

at 104,000 miles Warrenville, IL

AIR BAGS

THE INSTRUMENT CONTROLS GO COMPLETELY DEAD, SO NO KNOWLEDGE OF SPEED, COOLANT TEMPERATURE, GAS CAPACITY. THE PASSENGER AIR BAG DEACTIVATES, WHETHER THERE IS A PASSENGER THERE OR NOT. THE REAR BACK UP LIGHTS GO ON PERMANENTLY. HAPPENS AT ANY SPEED AND INTERMITTENTLY FLICKERS BACK ON AND OFF. CAN HAPPEN WHEN THE CAR IS MOVING, OR SITTING AT A STOP. NO CONSISTENCY ON WHEN IT HAPPENS AND WHEN IT RESUMES.

NHTSA complaint #10811152 — an unverified report by a vehicle owner.

at 104,000 miles Warrenville, IL

EXTERIOR LIGHTING

THE INSTRUMENT CONTROLS GO COMPLETELY DEAD, SO NO KNOWLEDGE OF SPEED, COOLANT TEMPERATURE, GAS CAPACITY. THE PASSENGER AIR BAG DEACTIVATES, WHETHER THERE IS A PASSENGER THERE OR NOT. THE REAR BACK UP LIGHTS GO ON PERMANENTLY. HAPPENS AT ANY SPEED AND INTERMITTENTLY FLICKERS BACK ON AND OFF. CAN HAPPEN WHEN THE CAR IS MOVING, OR SITTING AT A STOP. NO CONSISTENCY ON WHEN IT HAPPENS AND WHEN IT RESUMES.

NHTSA complaint #10811152 — an unverified report by a vehicle owner.

at 104,000 miles Warrenville, IL

ELECTRICAL SYSTEM

THE INSTRUMENT CONTROLS GO COMPLETELY DEAD, SO NO KNOWLEDGE OF SPEED, COOLANT TEMPERATURE, GAS CAPACITY. THE PASSENGER AIR BAG DEACTIVATES, WHETHER THERE IS A PASSENGER THERE OR NOT. THE REAR BACK UP LIGHTS GO ON PERMANENTLY. HAPPENS AT ANY SPEED AND INTERMITTENTLY FLICKERS BACK ON AND OFF. CAN HAPPEN WHEN THE CAR IS MOVING, OR SITTING AT A STOP. NO CONSISTENCY ON WHEN IT HAPPENS AND WHEN IT RESUMES.

NHTSA complaint #10811152 — an unverified report by a vehicle owner.

Memphis, TN

FUEL/PROPULSION SYSTEM

TL* THE CONTACT OWNS A 2007 FORD 500. WHILE DRIVING AT APPROXIMATELY 35 MPH, THE SERVICE WARNING INDICATOR ILLUMINATED AND THE ENGINE STALLED. THE VEHICLE WAS ABLE TO RESTART. THE FAILURE RECURRED SEVERAL TIMES. THE VEHICLE WAS TAKEN TO AN INDEPENDENT MECHANIC WHERE IT WAS DIAGNOSED THAT THE FUEL PUMP NEEDED TO BE REPLACED. THE VEHICLE WAS REPAIRED, BUT THE FAILURE RECURRED. THE MANUFACTURER WAS NOT MADE AWARE OF THE FAILURE. THE FAILURE MILEAGE WAS UNAVAILABLE.

NHTSA complaint #10810898 — an unverified report by a vehicle owner.

at 62,342 miles Camillus, NY

SERVICE BRAKES

WE WENT ON VACATION FOR 15 DAYS AND LEFT OUR VEHICLE IN THE DRIVEWAY. WHEN WE CAME HOME AND DROVE IT THE BRAKES MADE A HORRIBLE NOISE. I TOOK IT BACK TO THE FORD DEALER WHERE THEY HAD BEEN TOTALLY REPLACE 2000 MILES EARLIER AND FOUND OUT THAT THE BRAKE SHOES HAD RUSTED TO THE ROTORS AND WHEN I DROVE THE CAR THEY BROKE LOOSE AND PITTED EACH OTHER. FOR OVER $700 FORD REDID THE BRAKES. I FOUND OUT THAT FORD CHANGED THE BRAKE PAD DESIGN FOR THIS VEHICLE TO INCLUDE IRON IN THEM.....THEREFORE THIS PROBLEM WILL OCCUR WITH ALL FORDS WITH THIS DESIGN CHANGE. I FILED A COMPLAINT WITH FORD AND THEY SAID ...."NO WARENTEE ISSUE OR RECALL ISSUE....THEREFORE NOT HELP TO ME.....". THEY EVEN SUGGESTED I WRITE TO YOU. CLEARLY A DESIGN FLAW IN MY ESTIMATION! WHAT DO YOU THINK? HOW MANY FORD VEHICLES NOW HAVE THIS FLAW?

NHTSA complaint #10760087 — an unverified report by a vehicle owner.

at 102,000 miles Houston, TX

POWER TRAIN

TL* THE CONTACT OWNS A 2007 FORD 500. THE CONTACT STATED THAT WHILE ATTEMPTING TO PARK THE VEHICLE ON A DECLINE, IT DID NOT SHIFT OUT OF THE DRIVE POSITION. THE CONTACT STATED THAT BRICKS HAD TO BE PLACED BEHIND THE REAR TIRES IN ORDER FOR THE VEHICLE NOT TO ROLL BACKWARDS. THE VEHICLE WAS NOT DIAGNOSED OR REPAIRED. THE MANUFACTURER WAS MADE AWARE OF THE FAILURE. THE FAILURE MILEAGE WAS APPROXIMATELY 102,000.

NHTSA complaint #10746649 — an unverified report by a vehicle owner.

at 114,000 miles Lawrenceville, GA

VEHICLE SPEED CONTROL

TL* THE CONTACT OWNS A 2007 FORD 500. WHILE THE VEHICLE WAS STOPPED AND THE BRAKE PEDAL WAS DEPRESSED, THE RPMS INCREASED AND THE ENGINE REVVED WHEN THE BRAKE PEDAL WAS RELEASED. THE FAILURE RECURRED NUMEROUS TIMES. THE VEHICLE WAS TAKEN TO A DEALER WHERE IT WAS NOT DIAGNOSED OR REPAIRED. THE MANUFACTURER WAS MADE AWARE OF THE FAILURE. THE FAILURE MILEAGE WAS APPROXIMATELY 114,000.

NHTSA complaint #10725346 — an unverified report by a vehicle owner.