12 of the 340 complaints about the 1997 Ford Crown Victoria are about the glass, mirrors and wipers — 4% of everything reported for this model year. Half of the failures with a mileage on record happened before 200,000 miles.
12
Complaints
0
Crashes
1
Fires
0
Injuries
Filed with NHTSA, in their own words.
VISIBILITY/WIPER
WIPER LIVE 4 IN SPOT EYE LEVEL CANT SEE IN RAIN REPLACE ARM AND WIPER BLADE STILL HAVE SPOT.
NHTSA complaint #10979328 — an unverified report by a vehicle owner.
VISIBILITY:DEFROSTER/DEFOGGER/HVAC SYSTEM:HEATER CORE
CONSUMER STATE WHILE TRAVELING 60 MPH NOTICE ANTI FREEZE BURNING SMELL INSIDE VEHICLE. CONSUMER STOPPED A SERVICE STATION AND NOTICE ANTI FREEZE ALL OVER ENGINE. VEHICLE WAS SERVICE BY TECHNICIAN AND REPLACE INTAKE MANIFOLD. NLM HEATER HOSE LEAKING COOLANT, ALSO THE BRAKE LINES WERE REPAIRED. *YH REFERENCED IN RQ03-004
NHTSA complaint #8006620 — an unverified report by a vehicle owner.
VISIBILITY:POWER WINDOW DEVICES AND CONTROLS
THIS IS SECOND TIME THAT HAS ACCURED TO MY VEHICLE, FORD DENIED ANY DEFECT PART AT MY FIRST CONTACT WITH THEM ABOUT FIVE MONTHS AGO. I THINK THERE IS A MAJOR COMPONENT AND ASSEMBLY PROBLEM WITH THE ELECTRIC POWER WINDOW SYSTEM IN THIS MODEL CARS AND SHOULD BE TAKING CARE OF ASAP.
NHTSA complaint #730746 — an unverified report by a vehicle owner.
VISIBILITY:POWER WINDOW DEVICES AND CONTROLS
THIS IS SECOND TIME THAT HAS ACCURED TO MY VEHICLE, FORD DENIED ANY DEFECT PART AT MY FIRST CONTACT WITH THEM ABOUT FIVE MONTHS AGO. I THINK THERE IS A MAJOR COMPONENT AND ASSEMBLY PROBLEM WITH THE ELECTRIC POWER WINDOW SYSTEM IN THIS MODEL CARS AND SHOULD BE TAKING CARE OF ASAP.
NHTSA complaint #730746 — an unverified report by a vehicle owner.
VISIBILITY:POWER WINDOW DEVICES AND CONTROLS
VOLTAGE DROP TO 0 AND CAR WILL STOP WORKING WHILE WAITING ON RED LIGHT. WHEN ELECTR. WINDOWS ACTIVATED, VOLTAGE DROP AND WILL STOP WORKING.
NHTSA complaint #715858 — an unverified report by a vehicle owner.
VISIBILITY:DEFROSTER/DEFOGGER/HVAC SYSTEM:WINDSHIELD:ELECTRICAL HEATING ELEMENT
HAD A PREVIOUS PROBLEM WITH ALWAYS BLOWING A FUSE. VEHICLE WAS PARKED IN DRIVEWAY. CAUGHT ON FIRE. THE CAUSE WAS A SHORT CIRCUIT IN THE HEATING SYSTEM. DEALER WAS CONTACTED. *AK REFERENCED IN EA02-025
NHTSA complaint #848502 — an unverified report by a vehicle owner.
VISIBILITY:DEFROSTER/DEFOGGER/HVAC SYSTEM:WINDSHIELD:ELECTRICAL HEATING ELEMENT
HEATER CONTROL DOOR UNDER THE DASH FAILED. YH
NHTSA complaint #606700 — an unverified report by a vehicle owner.
VISIBILITY:WINDSHIELD
ALL THE WINDOWS ARE NOT WORKING. CONSUMER BROUGHT VEHICLE INTO REPAIR SHOP FORSEVEN TIMES, AND THE DEALER COULDN'T DETERMINE THE CAUSE.
NHTSA complaint #844438 — an unverified report by a vehicle owner.
VISIBILITY:WINDSHIELD
WINDSHIELD CRACKED. YH
NHTSA complaint #606346 — an unverified report by a vehicle owner.
VISIBILITY:WINDSHIELD WIPER/WASHER:MOTOR
WIPER MOTOR REPLACED.
NHTSA complaint #606989 — an unverified report by a vehicle owner.
VISIBILITY:WINDSHIELD WIPER/WASHER
WINDSHIELD WIPER FUSE FAILED. NM
NHTSA complaint #608112 — an unverified report by a vehicle owner.
VISIBILITY:WINDSHIELD
WE HAVE HAD WINDSHIELD CRACK ON FOUR OF OUR PATROL CARS IN THE LAST 12 MONTHS. TWO FAILURES WERE ON 1997 FORD CROWN VICTORIA AND TWO WERE ON 1998 FORD CROWN VICTORIAS. ALL WINDSHIELDS HAVE CRACKED IN THE SAME LOCATION (HALF WAY UP THE SUPPORT PILLAR). THREE HAVE CRACKED ON THE DRIVERS SIDE, AND WENT STRAIGHT ACROSS THE WINDSHIELD, THE FOURTH CRACKED ON THE PASSENGER'S SIDE, HALFWAY UP THE SUPPORT PILLAR AND WENT STRAIGHT ACROSS THE WINDSHIELD.
NHTSA complaint #705800 — an unverified report by a vehicle owner.