10 of the
51 complaints about the 1992 Ford E-350 are about the
throttle and cruise control — 20% of everything
reported for this model year.
Half of the failures with a mileage on record happened before
45,000 miles.
F
10
Complaints
0
Crashes
1
Fires
1
Injuries
Exactly what failed
Vehicle Speed Control
660.0%
Cruise Control
440.0%
What owners said
Filed with NHTSA, in their own words.
at 34,000 milesWestminster, SC
VEHICLE SPEED CONTROL:CRUISE CONTROL
RECALL ON CRUISE CONTROL ON MY MOTOR HOME DATING BACK TO 1992-2004. MY RECALL NOTICE STATES THE VEHICLE CAN CATCH FIRE SITTING IN MY DRIVEWAY OR DRIVING. I HAVE CALLED SEVERAL DEALERS IN MY AREA AND WAS TOLD FORD MOTOR CO. WILL NOT SUPPLY THE DEALERS WITH PART # 05S28.
NHTSA complaint #10223411 — an unverified report by a vehicle owner.
Seattle, WA
VEHICLE SPEED CONTROL:CRUISE CONTROL
TL*THE CONTACT OWNS A 1992 FORD E350 MOTORIZED CUTAWAY. THE CONTACT RECEIVED A FORD RECALL NOTICE FOR THE VEHICLE SPEED CONTROL: CRUISE CONTROL IN AUGUST OF 2007. HE IMMEDIATELY SCHEDULED AN APPOINTMENT TO HAVE THE VEHICLE REPAIRED. THE SWITCH WAS NOT DISCONNECTED BECAUSE THE DEALER STATED THAT THE PARTS WOULD BE AVAILABLE IN NOVEMBER. THE DEALER LATER INFORMED HIM THAT THE PARTS WOULD BE AVAILABLE IN FEBRUARY OF 2008. THE CONTACT CALLED FORD BACK AND THEY STATED THAT THE PARTS WOULD BE UNAVAILABLE UNTIL JUNE OF 2008. THE CONTACT FILED A FORMAL COMPLAINT WITH FORD. THERE HAD BEEN NO FAILURE TO DATE. THE RECALL NUMBER WAS UNKNOWN. THE CURRENT MILEAGE WAS 40,000. UPDATED 03-25-08 *BF THE CONSUMER STATED THE SAFETY RECALL NUMBER IS AS FOLLOWS: 05S28. UPDATED 03/25/08
NHTSA complaint #10220392 — an unverified report by a vehicle owner.
Stanwood, WA
VEHICLE SPEED CONTROL:CRUISE CONTROL
TL*THE CONTACT OWNS A 1992 FORD E350. THE CONTACT RECEIVED A RECALL NOTICE IN AUGUST OF 2007 FOR THE VEHICLE SPEED CONTROL: CRUISE CONTROL. HE IMMEDIATELY SCHEDULED AN APPOINTMENT TO HAVE THE VEHICLE REPAIRED. THE DEALER PLACED HIM ON A WAITING LIST FOR THE PARTS AND STATED THAT THEY SHOULD HAVE ARRIVED IN DECEMBER OF 2007. HE CALLED THE DEALER AND THEY STATED THAT THE PARTS WERE UNAVAILABLE AND ADVISED HIM TO HAVE THE SWITCH DISCONNECTED. THE CLOSET DEALER THAT WOULD DISCONNECT THE SWITCH IS APPROXIMATELY 2.5 HOURS AWAY, BUT THEY DID NOT KNOW WHEN THE PARTS WOULD BE AVAILABLE EITHER. HE IS IN THE PROCESS OF HAVING THE SWITCH DISCONNECTED. THERE HAD BEEN NO FAILURE TO DATE. THE POWERTRAIN AND RECALL NUMBER WERE UNKNOWN. THE CURRENT MILEAGE WAS 70,000.
NHTSA complaint #10220137 — an unverified report by a vehicle owner.
Portland, OR
VEHICLE SPEED CONTROL
TL*THE CONTACT OWNS A 1992 FORD E350. THE CONTACT RECEIVED A RECALL NOTICE FOR NHTSA CAMPAIGN ID NUMBER 07V336000 (VEHICLE SPEED CONTROL). THE PART FOR THE RECALL REPAIR WAS UNAVAILABLE. THERE HAD BEEN NO FAILURE TO DATE. THE CURRENT MILEAGE WAS 38,000.
NHTSA complaint #10216911 — an unverified report by a vehicle owner.
Vancouver, WA
VEHICLE SPEED CONTROL
TL*THE CONTACT OWNS A 1992 FORD E350. THE CONTACT RECEIVED A RECALL NOTICE FOR THE VEHICLE SPEED CONTROL (NHTSA CAMPAIGN ID NUMBER 07V336000) IN AUGUST OF 2007. THE DEALER STATED THAT THE PARTS SHOULD BE AVAILABLE AT THE END OF FIRST QUARTER. AS OF JANUARY 2, 2008, THE DEALER HAD NOT REPAIRED THE VEHICLE. THE CONTACT FELT THAT THE WAIT TIME FOR THE RECALL REPAIR IS UNACCEPTABLE. THERE HAD BEEN NO FAILURE TO DATE. THE CURRENT MILEAGE WAS 100,000. UPDATED 01-29-08.
NHTSA complaint #10213462 — an unverified report by a vehicle owner.
Camp Verdi, AZ
VEHICLE SPEED CONTROL
TL*THE CONTACT OWNS A 1992 FORD E350. THE CONTACT STATED THAT NO PARTS WERE AVAILABLE FOR RECALL NUMBER 05S28 (VEHICLE SPEED CONTROL). FORD STATED THAT THE PARTS WOULD BE UNAVAILABLE UNTIL DECEMBER OF 2007. THERE HAD BEEN NO FAILURE TO DATE. THE CURRENT MILEAGE WAS 106,000. UPDATED 12/12/07
NHTSA complaint #10202900 — an unverified report by a vehicle owner.
at 56,000 milesBlue Island, ILFire
VEHICLE SPEED CONTROL:CRUISE CONTROL
I DROVE MY 1992 FORD E-350 15 PASSENGER VAN TO INDIANA ON FRIDAY. I USED THE CRUISE CONTROL ON THE HIGHWAY. I ARRIVED AT 5:00 PM. AND PARKED. AT ABOUT 1 A.M. I MOVED THE VEHICLE TO A FLATTER AREA, SO I COULD SLEEP IN IT AT THE CAMPGROUND. SHORTLY BEFORE 4 A.M. I AWOKE TO A SMELL AND SAW FLAMES SHOOTING OVER THE WINDSHIELD, COMING FROM THE ENGINE. LUCKILY I WAS ABLE TO GET OUT OF THE VEHICLE, WHICH BURNED COMPLETELY IN MINUTES. THE LOCAL FIRE DEPARTMENT RESPONDED. I CONTACTED FORD AND I AM NOW WAITING FOR A WRITTEN RESPONSE. I LATER LEARNED OF THE RECALL ON FAULTY SPEED DEACTIVATION SWITCHES. THERE ARE NO REPORTED RECALLS ON MY VIN THROUGH FORD.
NHTSA complaint #10140335 — an unverified report by a vehicle owner.
Castro Valley, CA
VEHICLE SPEED CONTROL
CRUISE CONTROL WOULD NOT DISENGAGE AT APPROX. 70 MPH WHEN DRIVING ON THE FREEWAY. I WAS ABLE TO REDUCE THE SPEED BY PUMPING THE BRAKES ALTHOUGH EACH TIME I REMOVED MY FOOT FROM THE BRAKE PEDAL THE VAN CONTINUED TO ACCELERATE OUT OF CONTROL. AFTER APPROX. 15 MINUTES AND A VERY FEARFUL RIDE, I WAS ABLE TO EXIT THE FREEWAY AND BRING THE VAN TO A STOP IN A LARGE PARKING LOT. I WAS ONLY ABLE TO DO SO BY APPLYING EXTREME PRESSURE TO THE BRAKES AND PRAYING THAT THEY WOULD NOT FAIL. I QUICKLY TURNED OFF THE IGNITION AND PUT THE VAN IN PARK. I HAD THE VAN TOWED TO SHAMROCK FORD IN DUBLIN, CA. EVEN THOUGH I WAS PAST THE 5 YR. EXTENDED WARANTEE, WITH THE LOW MILEAGE I CONTACTED FORD CUSTOMER SERVICE REQUESTING THIS BE REPLACED BY FORD AT NO COST TO ME. I CONSIDERED THIS FAILURE OF EQUIPMENT A MAJOR SAFETY ISSUE. FORD TOLD ME THERE WAS NOTHING THEY COULD DO FOR ME AND THE REPAIR WOULD BY MY RESPOSIBILITY.
NHTSA complaint #754317 — an unverified report by a vehicle owner.
Pueblo, CO1 injured
VEHICLE SPEED CONTROL
SUSPECTED THROTTLE POSITIONING SWITCH MAY HVE CAUSED THE VEHICLE TO SUDDENLY ACCELERATE WHEN THE CONSUMER PUT THE VEHICLE INTO REVERSE RESULTING IN THE VEHICLE HITTING A WALL AND CAUSING INJURY TO CONSUMERS BACK. NLM
NHTSA complaint #550175 — an unverified report by a vehicle owner.