Owners have filed 12 complaints
about the 2004 Ford E-Series with NHTSA between 2008 and 2009.
The largest single group is the transmission & drivetrain.
Across this model's run it ranks 2 of 3 worst.
The letter says how bad. This says what kind — whether this year drew
an unusual number of complaints, unusually dangerous
ones, or failures that arrived unusually early.
The dashed ring is 50 — the national norm. Further out is worse.
Complaint volume — 55
Against the median year of the Ford E-Series. 50 means typical for this
model; 100 means roughly double.
Severity — 0
0% of these complaints
involved a crash, fire, injury or death, against a national rate of
9.7%.
Early failure — 0
0% of failures with a mileage on record happened under
36,000 miles, against a national rate of
29%.
Complaints filed with NHTSA, by model year. Bar colour is the FaultScore grade:
A
B
C
D
F
ungraded
What breaks on a 2004 Ford E-Series
Every complaint is filed against a part. Follow any row for the complaints about that part alone.
Doors, Latches & Locks
216.7%
Median failure at 60,000 miles
Transmission & Drivetrain
216.7%
Median failure at 60,000 miles
Equipment & Accessories
18.3%
Median failure at 40,000 miles
Seats
18.3%
Median failure at 40,000 miles
Tires
18.3%
Median failure at 40,000 miles
Windows, Mirrors & Wipers
18.3%
Median failure at 40,000 miles
Body & Structure
18.3%
Median failure at 40,000 miles
Brakes
18.3%
Median failure at 80,000 miles
Steering
18.3%
Median failure at 40,000 miles
Electrical System
18.3%
Median failure at 80,000 miles
The most recent complaints
In the owners' own words, exactly as filed with NHTSA.
at 40,000 milesShelby, MI
POWER TRAIN:MANUAL TRANSMISSION
I HAVE HAD THIS 2004 VAN IN THE FORD GARAGE IN FREMONT MI AT LEAST 10 TIMES. EVEN HAD TO HAVE THE SUBFRAME REPLACED AND THAT WORE OUT ALL THE TIRES ALL DOORS ,AIR CONDITIONER,BRAKES,TRANSMISSION REPLACED. LOCKS REPLACED, HEATED SEAT TWICE,SWAYBAR REPLACED. I FEEL I AM IN A TIME BOMB, WE OWE MORE ON IT THEN IT IS WORTH. LAST ONE WE BUY! WE ARE LUCKILY TO BE ALIVE IN THIS PIECE OF JUNK,TO MANY DATES OF REPAIR TO GIVE YOU.
NHTSA complaint #10266672 — an unverified report by a vehicle owner.
at 40,000 milesShelby, MI
STEERING
I HAVE HAD THIS 2004 VAN IN THE FORD GARAGE IN FREMONT MI AT LEAST 10 TIMES. EVEN HAD TO HAVE THE SUBFRAME REPLACED AND THAT WORE OUT ALL THE TIRES ALL DOORS ,AIR CONDITIONER,BRAKES,TRANSMISSION REPLACED. LOCKS REPLACED, HEATED SEAT TWICE,SWAYBAR REPLACED. I FEEL I AM IN A TIME BOMB, WE OWE MORE ON IT THEN IT IS WORTH. LAST ONE WE BUY! WE ARE LUCKILY TO BE ALIVE IN THIS PIECE OF JUNK,TO MANY DATES OF REPAIR TO GIVE YOU.
NHTSA complaint #10266672 — an unverified report by a vehicle owner.
at 40,000 milesShelby, MI
TIRES
I HAVE HAD THIS 2004 VAN IN THE FORD GARAGE IN FREMONT MI AT LEAST 10 TIMES. EVEN HAD TO HAVE THE SUBFRAME REPLACED AND THAT WORE OUT ALL THE TIRES ALL DOORS ,AIR CONDITIONER,BRAKES,TRANSMISSION REPLACED. LOCKS REPLACED, HEATED SEAT TWICE,SWAYBAR REPLACED. I FEEL I AM IN A TIME BOMB, WE OWE MORE ON IT THEN IT IS WORTH. LAST ONE WE BUY! WE ARE LUCKILY TO BE ALIVE IN THIS PIECE OF JUNK,TO MANY DATES OF REPAIR TO GIVE YOU.
NHTSA complaint #10266672 — an unverified report by a vehicle owner.
at 40,000 milesShelby, MI
EQUIPMENT:APPLIANCE:AIR CONDITIONER
I HAVE HAD THIS 2004 VAN IN THE FORD GARAGE IN FREMONT MI AT LEAST 10 TIMES. EVEN HAD TO HAVE THE SUBFRAME REPLACED AND THAT WORE OUT ALL THE TIRES ALL DOORS ,AIR CONDITIONER,BRAKES,TRANSMISSION REPLACED. LOCKS REPLACED, HEATED SEAT TWICE,SWAYBAR REPLACED. I FEEL I AM IN A TIME BOMB, WE OWE MORE ON IT THEN IT IS WORTH. LAST ONE WE BUY! WE ARE LUCKILY TO BE ALIVE IN THIS PIECE OF JUNK,TO MANY DATES OF REPAIR TO GIVE YOU.
NHTSA complaint #10266672 — an unverified report by a vehicle owner.
at 40,000 milesShelby, MI
STRUCTURE
I HAVE HAD THIS 2004 VAN IN THE FORD GARAGE IN FREMONT MI AT LEAST 10 TIMES. EVEN HAD TO HAVE THE SUBFRAME REPLACED AND THAT WORE OUT ALL THE TIRES ALL DOORS ,AIR CONDITIONER,BRAKES,TRANSMISSION REPLACED. LOCKS REPLACED, HEATED SEAT TWICE,SWAYBAR REPLACED. I FEEL I AM IN A TIME BOMB, WE OWE MORE ON IT THEN IT IS WORTH. LAST ONE WE BUY! WE ARE LUCKILY TO BE ALIVE IN THIS PIECE OF JUNK,TO MANY DATES OF REPAIR TO GIVE YOU.
NHTSA complaint #10266672 — an unverified report by a vehicle owner.
at 40,000 milesShelby, MI
LATCHES/LOCKS/LINKAGES
I HAVE HAD THIS 2004 VAN IN THE FORD GARAGE IN FREMONT MI AT LEAST 10 TIMES. EVEN HAD TO HAVE THE SUBFRAME REPLACED AND THAT WORE OUT ALL THE TIRES ALL DOORS ,AIR CONDITIONER,BRAKES,TRANSMISSION REPLACED. LOCKS REPLACED, HEATED SEAT TWICE,SWAYBAR REPLACED. I FEEL I AM IN A TIME BOMB, WE OWE MORE ON IT THEN IT IS WORTH. LAST ONE WE BUY! WE ARE LUCKILY TO BE ALIVE IN THIS PIECE OF JUNK,TO MANY DATES OF REPAIR TO GIVE YOU.
NHTSA complaint #10266672 — an unverified report by a vehicle owner.
at 40,000 milesShelby, MI
SEATS:FRONT ASSEMBLY:SEAT HEATER/COOLER
I HAVE HAD THIS 2004 VAN IN THE FORD GARAGE IN FREMONT MI AT LEAST 10 TIMES. EVEN HAD TO HAVE THE SUBFRAME REPLACED AND THAT WORE OUT ALL THE TIRES ALL DOORS ,AIR CONDITIONER,BRAKES,TRANSMISSION REPLACED. LOCKS REPLACED, HEATED SEAT TWICE,SWAYBAR REPLACED. I FEEL I AM IN A TIME BOMB, WE OWE MORE ON IT THEN IT IS WORTH. LAST ONE WE BUY! WE ARE LUCKILY TO BE ALIVE IN THIS PIECE OF JUNK,TO MANY DATES OF REPAIR TO GIVE YOU.
NHTSA complaint #10266672 — an unverified report by a vehicle owner.
at 40,000 milesShelby, MI
VISIBILITY
I HAVE HAD THIS 2004 VAN IN THE FORD GARAGE IN FREMONT MI AT LEAST 10 TIMES. EVEN HAD TO HAVE THE SUBFRAME REPLACED AND THAT WORE OUT ALL THE TIRES ALL DOORS ,AIR CONDITIONER,BRAKES,TRANSMISSION REPLACED. LOCKS REPLACED, HEATED SEAT TWICE,SWAYBAR REPLACED. I FEEL I AM IN A TIME BOMB, WE OWE MORE ON IT THEN IT IS WORTH. LAST ONE WE BUY! WE ARE LUCKILY TO BE ALIVE IN THIS PIECE OF JUNK,TO MANY DATES OF REPAIR TO GIVE YOU.
NHTSA complaint #10266672 — an unverified report by a vehicle owner.
at 80,000 milesGlen ARM, MD
POWER TRAIN:AUTOMATIC TRANSMISSION
WE OWN A 2004 FORD FREESTAR WITH APPROXIMATELY 80,000MILES. ON JULY 18TH WE EXPERIENCED DIFFICULTY WITH THE AIR CONDITIONER WORKING PROPERLY. ON JULY 19TH THE CAR STRUGGLED TO GO UP HILL. ON JULY 20TH WE TOOK THE VEHICLE TO BOB DAVIDSON FORD DEALERSHIP 1845 JOPPA RD IN BALTIMORE, MARYLAND 21234 888-211-0807 ON JULY 21ST WE WERE INFORMED THAT OUR TRANSMISSION NEEDED TO BE REPLACED AT A COST OF OVER $3,000 IN ADDITION TO REPAIR FOR THE AIR CONDITIONING AT A COST OVER $1,000 WITH A MORE RECENT RESPONSE FROM THE DEALERSHIP THAT THE TOTAL REPAIR WAS NOW LISTED AT APPROXIMATELY $5,400.00 OR MORE. WE ARE SHOCKED TO SAY THE LEAST THAT OUR FREESTAR THAT IS BARELY 4YEARS OLD AND EVEN HAVE PURCHASED THE EXTENDED WARRANTY UP TO 60,000MILES OR FIVE YEARS "WHICHEVER CAME FIRST" AS I WAS REMINDED BY THE REPAIRSHOP REPRESENTATIVE, THAT THIS VEHICLE SHOULD NEED THIS TYPE OF REPAIR AT SUCH AN EARLY STAGE IN THE VEHICLE'S OWNERSHIP. THE COST MADE US SUSPECT AND WE SEARCHED ON LINE THROUGH CONSUMER REPORTS AND FOUND NUMEROUS COMPLAINTS WITH SIMILAR STORIES LIKE OUR OWN. AT THIS TIME WHEN ENERGY COSTS ARE AT AN ALL TIME HIGH AND WE HAVE A SON ABOUT TO ATTEND COLLEGE THIS ADDITIONAL OUTLAY OF CONSIDERABLE MONETARY FUNDS SEEMS COMPLETELY ABOVE WHAT IS REASONABLE. WE ARE STILL AWAITING A FINAL COST REPORT FROM THE FORD DEALERSHIP, BUT WANTED TO MAKE SURE THAT WE REGISTERED A FORMAL COMPLAINT AS WE ARE CONFIDENT THAT THE 2004 FORD FREESTAR WILL BE RECALLED. IN ADDITION TO THIS CURRENT PROBLEM WE HAVE ALREADY HAD TO REPLACE THE BREAKS AND ENCOUNTERED ELECTRICAL PROBLEMS WITH THE SLIDING DOOR LOCKS. ANY INFORMATION YOU HAVE REGARDING THIS COMPLAINT WOULD BE MOST APPRECIATIVE.
NHTSA complaint #10235758 — an unverified report by a vehicle owner.
at 80,000 milesGlen ARM, MD
ELECTRICAL SYSTEM
WE OWN A 2004 FORD FREESTAR WITH APPROXIMATELY 80,000MILES. ON JULY 18TH WE EXPERIENCED DIFFICULTY WITH THE AIR CONDITIONER WORKING PROPERLY. ON JULY 19TH THE CAR STRUGGLED TO GO UP HILL. ON JULY 20TH WE TOOK THE VEHICLE TO BOB DAVIDSON FORD DEALERSHIP 1845 JOPPA RD IN BALTIMORE, MARYLAND 21234 888-211-0807 ON JULY 21ST WE WERE INFORMED THAT OUR TRANSMISSION NEEDED TO BE REPLACED AT A COST OF OVER $3,000 IN ADDITION TO REPAIR FOR THE AIR CONDITIONING AT A COST OVER $1,000 WITH A MORE RECENT RESPONSE FROM THE DEALERSHIP THAT THE TOTAL REPAIR WAS NOW LISTED AT APPROXIMATELY $5,400.00 OR MORE. WE ARE SHOCKED TO SAY THE LEAST THAT OUR FREESTAR THAT IS BARELY 4YEARS OLD AND EVEN HAVE PURCHASED THE EXTENDED WARRANTY UP TO 60,000MILES OR FIVE YEARS "WHICHEVER CAME FIRST" AS I WAS REMINDED BY THE REPAIRSHOP REPRESENTATIVE, THAT THIS VEHICLE SHOULD NEED THIS TYPE OF REPAIR AT SUCH AN EARLY STAGE IN THE VEHICLE'S OWNERSHIP. THE COST MADE US SUSPECT AND WE SEARCHED ON LINE THROUGH CONSUMER REPORTS AND FOUND NUMEROUS COMPLAINTS WITH SIMILAR STORIES LIKE OUR OWN. AT THIS TIME WHEN ENERGY COSTS ARE AT AN ALL TIME HIGH AND WE HAVE A SON ABOUT TO ATTEND COLLEGE THIS ADDITIONAL OUTLAY OF CONSIDERABLE MONETARY FUNDS SEEMS COMPLETELY ABOVE WHAT IS REASONABLE. WE ARE STILL AWAITING A FINAL COST REPORT FROM THE FORD DEALERSHIP, BUT WANTED TO MAKE SURE THAT WE REGISTERED A FORMAL COMPLAINT AS WE ARE CONFIDENT THAT THE 2004 FORD FREESTAR WILL BE RECALLED. IN ADDITION TO THIS CURRENT PROBLEM WE HAVE ALREADY HAD TO REPLACE THE BREAKS AND ENCOUNTERED ELECTRICAL PROBLEMS WITH THE SLIDING DOOR LOCKS. ANY INFORMATION YOU HAVE REGARDING THIS COMPLAINT WOULD BE MOST APPRECIATIVE.
NHTSA complaint #10235758 — an unverified report by a vehicle owner.
at 80,000 milesGlen ARM, MD
SERVICE BRAKES, AIR
WE OWN A 2004 FORD FREESTAR WITH APPROXIMATELY 80,000MILES. ON JULY 18TH WE EXPERIENCED DIFFICULTY WITH THE AIR CONDITIONER WORKING PROPERLY. ON JULY 19TH THE CAR STRUGGLED TO GO UP HILL. ON JULY 20TH WE TOOK THE VEHICLE TO BOB DAVIDSON FORD DEALERSHIP 1845 JOPPA RD IN BALTIMORE, MARYLAND 21234 888-211-0807 ON JULY 21ST WE WERE INFORMED THAT OUR TRANSMISSION NEEDED TO BE REPLACED AT A COST OF OVER $3,000 IN ADDITION TO REPAIR FOR THE AIR CONDITIONING AT A COST OVER $1,000 WITH A MORE RECENT RESPONSE FROM THE DEALERSHIP THAT THE TOTAL REPAIR WAS NOW LISTED AT APPROXIMATELY $5,400.00 OR MORE. WE ARE SHOCKED TO SAY THE LEAST THAT OUR FREESTAR THAT IS BARELY 4YEARS OLD AND EVEN HAVE PURCHASED THE EXTENDED WARRANTY UP TO 60,000MILES OR FIVE YEARS "WHICHEVER CAME FIRST" AS I WAS REMINDED BY THE REPAIRSHOP REPRESENTATIVE, THAT THIS VEHICLE SHOULD NEED THIS TYPE OF REPAIR AT SUCH AN EARLY STAGE IN THE VEHICLE'S OWNERSHIP. THE COST MADE US SUSPECT AND WE SEARCHED ON LINE THROUGH CONSUMER REPORTS AND FOUND NUMEROUS COMPLAINTS WITH SIMILAR STORIES LIKE OUR OWN. AT THIS TIME WHEN ENERGY COSTS ARE AT AN ALL TIME HIGH AND WE HAVE A SON ABOUT TO ATTEND COLLEGE THIS ADDITIONAL OUTLAY OF CONSIDERABLE MONETARY FUNDS SEEMS COMPLETELY ABOVE WHAT IS REASONABLE. WE ARE STILL AWAITING A FINAL COST REPORT FROM THE FORD DEALERSHIP, BUT WANTED TO MAKE SURE THAT WE REGISTERED A FORMAL COMPLAINT AS WE ARE CONFIDENT THAT THE 2004 FORD FREESTAR WILL BE RECALLED. IN ADDITION TO THIS CURRENT PROBLEM WE HAVE ALREADY HAD TO REPLACE THE BREAKS AND ENCOUNTERED ELECTRICAL PROBLEMS WITH THE SLIDING DOOR LOCKS. ANY INFORMATION YOU HAVE REGARDING THIS COMPLAINT WOULD BE MOST APPRECIATIVE.
NHTSA complaint #10235758 — an unverified report by a vehicle owner.
at 80,000 milesGlen ARM, MD
LATCHES/LOCKS/LINKAGES
WE OWN A 2004 FORD FREESTAR WITH APPROXIMATELY 80,000MILES. ON JULY 18TH WE EXPERIENCED DIFFICULTY WITH THE AIR CONDITIONER WORKING PROPERLY. ON JULY 19TH THE CAR STRUGGLED TO GO UP HILL. ON JULY 20TH WE TOOK THE VEHICLE TO BOB DAVIDSON FORD DEALERSHIP 1845 JOPPA RD IN BALTIMORE, MARYLAND 21234 888-211-0807 ON JULY 21ST WE WERE INFORMED THAT OUR TRANSMISSION NEEDED TO BE REPLACED AT A COST OF OVER $3,000 IN ADDITION TO REPAIR FOR THE AIR CONDITIONING AT A COST OVER $1,000 WITH A MORE RECENT RESPONSE FROM THE DEALERSHIP THAT THE TOTAL REPAIR WAS NOW LISTED AT APPROXIMATELY $5,400.00 OR MORE. WE ARE SHOCKED TO SAY THE LEAST THAT OUR FREESTAR THAT IS BARELY 4YEARS OLD AND EVEN HAVE PURCHASED THE EXTENDED WARRANTY UP TO 60,000MILES OR FIVE YEARS "WHICHEVER CAME FIRST" AS I WAS REMINDED BY THE REPAIRSHOP REPRESENTATIVE, THAT THIS VEHICLE SHOULD NEED THIS TYPE OF REPAIR AT SUCH AN EARLY STAGE IN THE VEHICLE'S OWNERSHIP. THE COST MADE US SUSPECT AND WE SEARCHED ON LINE THROUGH CONSUMER REPORTS AND FOUND NUMEROUS COMPLAINTS WITH SIMILAR STORIES LIKE OUR OWN. AT THIS TIME WHEN ENERGY COSTS ARE AT AN ALL TIME HIGH AND WE HAVE A SON ABOUT TO ATTEND COLLEGE THIS ADDITIONAL OUTLAY OF CONSIDERABLE MONETARY FUNDS SEEMS COMPLETELY ABOVE WHAT IS REASONABLE. WE ARE STILL AWAITING A FINAL COST REPORT FROM THE FORD DEALERSHIP, BUT WANTED TO MAKE SURE THAT WE REGISTERED A FORMAL COMPLAINT AS WE ARE CONFIDENT THAT THE 2004 FORD FREESTAR WILL BE RECALLED. IN ADDITION TO THIS CURRENT PROBLEM WE HAVE ALREADY HAD TO REPLACE THE BREAKS AND ENCOUNTERED ELECTRICAL PROBLEMS WITH THE SLIDING DOOR LOCKS. ANY INFORMATION YOU HAVE REGARDING THIS COMPLAINT WOULD BE MOST APPRECIATIVE.
NHTSA complaint #10235758 — an unverified report by a vehicle owner.