NHTSA files every complaint against a named sub-assembly, not just a
system. This is the difference between knowing it was "the engine" and
knowing which part of it — the list to hand a mechanic.
Diesel
927.3%
Engine
618.2%
Automatic Transmission
515.2%
Sidewall
39.1%
Manifold/Header/Muffler/Tail Pipe
39.1%
Frontal
39.1%
Turbo/Supercharger
26.1%
Front
26.1%
When it fails
Odometer readings owners gave when they filed. About half of all
complaints include one.
Under 1,000 miles
814.0%
1,000 – 9,999 miles
814.0%
10,000 – 24,999 miles
1424.6%
25,000 – 49,999 miles
1628.1%
50,000 – 74,999 miles
915.8%
75,000 – 99,999 miles
23.5%
When owners complained
A spike years after the car went on sale usually means a part wearing
out on schedule across the whole fleet — the kind of pattern no single
owner can see from inside their own car.
Feb 2003peak 7Sep 2007
Recalls on the 2003 Ford E550
A complaint is one owner's allegation. A recall is the point at which
the manufacturer or a regulator agreed the defect is real and dangerous
enough to fix for free — however old the car is.
Canada — Transport Canada
Canada runs its own recall programme, and its campaigns do not
always mirror the American ones.
Recall 2009292492,877 units in Canada
Other
On certain vehicles, the speed control deactivation switch may overheat, smoke, or burn, potentially resulting in an underhood fire. The condition may occur either when the vehicle is parked or when it is in operation. Correction: Dealers will install a new switch or fused wiring harness. Note: This is an expansion of recall 2005028 (05S28) for vehicles not previously included in the campaign.
Recall 20080388,869 units in Canada
Electrical
On certain vehicles, a wiring harness that is not compatible with the vehicle circuit polarity may have been inadvertently installed during servicing for recall 2005028 or 2007258. As a result, the fuse is located in the output circuit rather than in the input power feed circuit, and will not offer the intended protection in the event of an electrical short to ground. This could result in a vehicle fire, causing property damage and/or personal injury. Correction: Dealers will install an updated wiring harness.
Recall 200740395,484 units in Canada
Engine
On certain vehicles equipped with a 7.3L diesel engine, the camshaft position sensor may fail, causing the engine to stall. Engine stalling would result in lost propulsion which, in conjunction with traffic and road conditions, and the driver's reactions, could increase the risk of a crash. Correction: Dealers will inspect and, if required, replace the camshaft position sensor.
Recall 2005028304,417 units in Canada
Electrical
On certain vehicles, the speed control deactivation switch may overheat, smoke, or burn, potentially resulting in an underhood fire. The condition may occur either when the vehicle is parked or when it is in operation. Correction: Initially as an interim repair, owners will be instructed to return their vehicles to their dealers to have the speed control deactivation switch disconnected. As soon as replacement parts are available, owners will be instructed to return to the dealers for installation of a new switch or fused wiring harness.
Reports where the owner recorded a crash, a fire, an injury or a death.
at 45,000 milesMcdonough, GACrash
SERVICE BRAKES, HYDRAULIC
IN THE THIRD WEEK OF JUNE 2007 MY WIFE MOVED MY TRUCK FROM THE PARKING SPOT IN THE DRIVEWAY, BRAKED TWICE WITH NO PROBLEM. ON THIRD BRAKE DEPRESSION, PEDAL WENT TO THE FLOORBOARD. TRUCK IMPACTED OUR 2004 FORD EXPLORER IN THE DRIVEWAY, DAMAGE TO BOTH VEHICLES APPROXIMATELY $3000 TOTAL. AFTERWARDS THE BRAKES MAINTAINED PRESSURE. (THE F250 HAD BEEN PARKED FOR ABOUT FIVE DAYS WITHOUT MOVEMENT). ON AUGUST 17,2007 I PICKED UP THE F250 AFTER BEING PARKED AT THE AIRPORT FOR FIVE DAYS (HIGH TEMPERATURES - 100 DEGREES). AFTER STARTING, BRAKES APPLIED GOOD FOR TWO LIGHT APPLICATIONS, THIRD APPLICATION RESULTED IN PEDAL GOING COMPLETELY TO THE FLOOR. RAPID ACTIVATION OF THE EMERGENCY BRAKE STOPPED VEHICLE PRIOR TO ANY COLLISION. ONCE IS A FLUKE, SECOND IS A DEFECT. TOOK F250 TO FORD DEALER, COULD NOT DUPLICATE FAILURE. WAS GOING TO HAVE ME DRIVE AWAY AS IF THERE WAS NO PROBLEM. AFTER CALL BACK TO FORD TECH, THEY THOUGHT POSSIBLE MASTER BRAKE CYLINDER PROBLEM. F250 LEFT AT DEALERSHIP FOR MASTER CYLINDER REPLACEMENT AFTER BEING TOLD THAT THEY WOULD HAVE TO SIGN LIABILITY IN THE EVENT OF FAILURE. MASTER CYLINDER WILL BE RETAINED AND AVAILABLE FOR NHTSA INSPECTION IF REQUESTED.
NHTSA complaint #10200215 — an unverified report by a vehicle owner.
at 43,500 milesPeterborough, NHFire
SERVICE BRAKES, HYDRAULIC:ANTILOCK/TRACTION CONTROL/ELECTRONIC LIMITED SLIP:CONTROL UNIT/MODULE
I HAD A FIRE IN MY VEHICLE ON 6/26/2006 AND IT WAS A TOTAL LOSS. TWO FIRE INVESTIGATORS DETERMINED THAT THE FIRE STARTED IN THE ABS MODULE. I NOT ONLY LOST MY VEHICLE BUT MY WHOLE BUSINESS WHICH WAS IN THAT VEHICLE. BUT I HAVE GOTTEN NO RESPONSE FROM FORD.
NHTSA complaint #10172780 — an unverified report by a vehicle owner.
at 53,600 milesCorona, CACrash1 injured
AIR BAGS:FRONTAL
ON JULY 23, 2006 WE WERE IN A CAR ACCIDENT. WE WERE TRAVELING THROUGH OGDEN, UT ON OUR WAY TO YELLOWSTONE. WE WERE FOLLOWING MY PARENTS WHO WERE DRIVING A F350 PULLING A 37 FOOT CARDINAL 5TH WHEEL. WE HAVE A F250 AND WE WERE PULLING A 32 FOOT PROWLER TRAVEL TRAILER. A SUBURBAN PULLING A BOAT JACK-KNIFED IN FRONT OF MY PARENTS. THEY BARLEY STOPPED IN TIME, HOWEVER, BY THE TIME WE REALIZED HIS RED BRAKE LIGHTS WERE FROM A DEAD STOP AND NOT A SLOW DOWN, WE COULD NOT STOP IN TIME. WE WERE TRAVELING ABOUT 50 WHEN WE FIRST STARTED SLOWING DOWN AND PROBABLY WERE ABOUT 30 MPH WHEN WE HIT THE BACK OF MY PARENTS 5TH WHEEL. THE F250 IS TOTALED BECAUSE THE ENGINE ENDED UP IN THE FIRE WALL. THE FRONT END HOOD CRUMBLED UP TO THE FRONT WINDOW, BUT DID NOT BREAK THE GLASS. BOTH FRONT HEAD LIGHTS WERE BROKEN AND BOTH ENDS OF THE BUMPER WERE DAMAGED. OUR FRONT LICENSE PLATE ENDED UP IN THE 5TH WHEEL. OUR IMPACT WAS SO SEVERE THAT WE TOTALED OUR TRAILER THAT WAS NOT EVEN HIT. IT SHIFTED OFF THE FRAME MAKING IT UNABLE TO BE FIXED. WE HIT THE BACK OF THE 5TH WHEEL SQUARE ON. THERE WERE CONCRETE K-RAILS ON BOTH SIDES OF THE FREEWAY SO WE HAD NO SHOULDER TO GO TO. BOTH DOORS WERE UNABLE TO OPEN TO LET US OUT AT FIRST. AFTER KICKING THE DRIVERS DOOR A FEW TIMES WE WERE UNABLE TO EXIT OUT OF THAT SIDE. THE REASON I AM WRITING THIS IS TO SAY THAT MY AIR BAGS DID NOT GO OFF. EVERYBODY WHO SEES THE PICTURES TAKEN AT THE SCENE SAY THEY SHOULD HAVE GONE OFF. EVEN A LOCAL FORD DEALER SAYS THEY WOULD HAVE THOUGHT THEY SHOULD HAVE GONE OFF. IS THERE ANYTHING THAT WE CAN DO ABOUT THIS? ALSO, WE WANT TO MAKE THE PUBLIC AWARE OF THIS. THANK YOU!
NHTSA complaint #10165482 — an unverified report by a vehicle owner.
at 48,000 milesLongview, TXCrash1 injured
AIR BAGS
OUR 2003 FORD EXPEDITION WAS INVOLVED IN A ONE VEHICLE ACCIDENT. THE IMPACT WAS ON THE ENTIRE PASSENGER SIDE AND FRONTAL IMPACT. THE VEHICLE WAS LABELED A TOTAL LOSS. NEITHER THE DRIVERS SIDE NOR PASSENGER SIDE AIRBAGS DEPLOYED.
NHTSA complaint #10155547 — an unverified report by a vehicle owner.
at 47,000 milesFallbrook, CACrash2 injured
AIR BAGS:FRONTAL
AIR BAGS FAILED TO DEPLOY IN AN ACCIDENT. WOMAN PULLED OUT IN FRONT OF ME AND I HIT HER LEFT FRONT QUARTER PANEL. HER SATURN AND MY F-150 WERE TOTALED AT ABOUT 30 MPH. MY AIR BAGS DID NOT DEPLOY NOR DID MY SEAT BELT HOLD. I SUSTAINED MODERATE FACIAL AND LEG INJURIES. HAD THE BAGS DEPLOYED, I WOULD BE HURTING A LOT LESS!
NHTSA complaint #10140947 — an unverified report by a vehicle owner.
at 47,000 milesFallbrook, CACrash2 injured
SEAT BELTS:FRONT
AIR BAGS FAILED TO DEPLOY IN AN ACCIDENT. WOMAN PULLED OUT IN FRONT OF ME AND I HIT HER LEFT FRONT QUARTER PANEL. HER SATURN AND MY F-150 WERE TOTALED AT ABOUT 30 MPH. MY AIR BAGS DID NOT DEPLOY NOR DID MY SEAT BELT HOLD. I SUSTAINED MODERATE FACIAL AND LEG INJURIES. HAD THE BAGS DEPLOYED, I WOULD BE HURTING A LOT LESS!
NHTSA complaint #10140947 — an unverified report by a vehicle owner.
The most recent complaints
In the owners' own words, exactly as filed with NHTSA.
Feasterville, PA
FUEL SYSTEM, DIESEL:STORAGE:TANK ASSEMBLY
IN REFERENCE TO OUR 2003 FORD F-550 DIESEL DUMP TRUCK. THE FIRST DOCUMENTED OCCURRENCE THE PROBLEM OF LOSS OF POWER WHILE ON THE ROAD AND RUNNING WAS BACK IN 2005. THE PROBLEM WAS FINALLY PROPERLY DIAGNOSED ON 9/13/07 BY MCCAFFERTY FORD. THE PROBLEM WAS THAT THE LINING OF THE FUEL TANK WAS FLAKING AWAY AND CLOGGING THE FUEL LINES, FUEL PUMP AND FILTER. FORD'S REASON FOR THIS HAPPENING WAS THAT 5% OR MORE OF BIODIESEL WAS USED IN THE TANK. AFTER MUCH RESEARCH WE HAVE FOUND THAT JUST ABOUT ALL OF OUR FUEL PURCHASED FOR THIS VEHICLE WAS MANUFACTURED BY EITHER EXXON OR SUNOCO. WE HAVE BEEN ABLE TO OBTAIN STATEMENTS FROM BOTH EXXON AND SUNOCO THAT DETERMINE UNDENIABLY THAT THERE IS NO CHANCE ANY BIODIESEL WAS PURCHASED FROM THEM. BEYOND THOSE STATEMENTS, SUNOCO HAS OFFERED TO NOT ONLY TEST THE FUEL WE SAVED FROM THE TANK, BUT WILL ALSO RUN TESTS ON EVERY STATION WE PURCHASED FROM AND GO TO THEIR BOARD AND ATTORNEYS ON OUR BEHALF WITH THIS ISSUE. MCCAFFERTY FORD HAS ALSO SHOWN THEIR SUPPORT OF US, JUST IN ORDER TO KEEP US HAPPY AS THEIR CUSTOMER, HAS CREDITED US BACK HALF OF THE REPAIR COSTS. THESE TANKS ARE OBVIOUSLY FAULTY FOR SOME REASON OTHER THAN THE USE OF BIODIESEL IN THEM. CUSTOMER CARE SPECIALIST IN THE ESCALATED DEPARTMENT TOLD US THAT MCCAFFERTY FORD STATED THAT THERE WAS PROOF OF THE FACT THAT THERE WAS 5% OR MORE OF BIO DIESEL USED AND THAT WAS THE SOLE BASIS OF FORD?S DENIAL. NO ONE AT MCCAFFERTY MADE THAT STATEMENT TO ANYONE. NOR IS THERE ANY PROOF OF SUCH. AND, MCCAFFERTY STATED THAT THEY HAVE ADDRESSED THIS SAME ISSUE WITH FORD 6 OR 7 TIMES PRIOR TO OUR ISSUE AND THAT FORD HAS BEEN ?VERY UNCOOPERATIVE?. WE CAN SUBSTANTIATE THE FACT THAT NO BIODIESEL WAS EVER PUT IN THIS TRUCK AND SHE HAS THE ABILITY TO ACCOUNT FOR, SUPPORT THE MAKE-UP OF, AND OBTAIN DOCUMENTATION ON EVERY DROP OF FUEL EVER PUT IN THIS TRUCK.
NHTSA complaint #10204079 — an unverified report by a vehicle owner.
at 45,000 milesMcdonough, GACrash
SERVICE BRAKES, HYDRAULIC
IN THE THIRD WEEK OF JUNE 2007 MY WIFE MOVED MY TRUCK FROM THE PARKING SPOT IN THE DRIVEWAY, BRAKED TWICE WITH NO PROBLEM. ON THIRD BRAKE DEPRESSION, PEDAL WENT TO THE FLOORBOARD. TRUCK IMPACTED OUR 2004 FORD EXPLORER IN THE DRIVEWAY, DAMAGE TO BOTH VEHICLES APPROXIMATELY $3000 TOTAL. AFTERWARDS THE BRAKES MAINTAINED PRESSURE. (THE F250 HAD BEEN PARKED FOR ABOUT FIVE DAYS WITHOUT MOVEMENT). ON AUGUST 17,2007 I PICKED UP THE F250 AFTER BEING PARKED AT THE AIRPORT FOR FIVE DAYS (HIGH TEMPERATURES - 100 DEGREES). AFTER STARTING, BRAKES APPLIED GOOD FOR TWO LIGHT APPLICATIONS, THIRD APPLICATION RESULTED IN PEDAL GOING COMPLETELY TO THE FLOOR. RAPID ACTIVATION OF THE EMERGENCY BRAKE STOPPED VEHICLE PRIOR TO ANY COLLISION. ONCE IS A FLUKE, SECOND IS A DEFECT. TOOK F250 TO FORD DEALER, COULD NOT DUPLICATE FAILURE. WAS GOING TO HAVE ME DRIVE AWAY AS IF THERE WAS NO PROBLEM. AFTER CALL BACK TO FORD TECH, THEY THOUGHT POSSIBLE MASTER BRAKE CYLINDER PROBLEM. F250 LEFT AT DEALERSHIP FOR MASTER CYLINDER REPLACEMENT AFTER BEING TOLD THAT THEY WOULD HAVE TO SIGN LIABILITY IN THE EVENT OF FAILURE. MASTER CYLINDER WILL BE RETAINED AND AVAILABLE FOR NHTSA INSPECTION IF REQUESTED.
NHTSA complaint #10200215 — an unverified report by a vehicle owner.
at 46,000 milesLake Elsinore, CA
ENGINE AND ENGINE COOLING:ENGINE:DIESEL
WHILE DRIVING TRUCK ENGINES WOULD SHUT OFF AND THEN RESTART. THIS HAPPENED A COUPLE OF TIME ON A NARROW MOUNTAIN ROAD CAUSING ME TO LOSE STEERING FOR A SECOND OR TWO, VERY SCARY. PROBLEM FIXED AFTER I REPLACED THE CPS ON MY OWN.
NHTSA complaint #10192509 — an unverified report by a vehicle owner.
at 90,000 milesFalls Mills, VA
POWER TRAIN:AUTOMATIC TRANSMISSION
TRANSMISSION PROBLEMS, FORD F-250 POWER STROKE DIESEL, WILL NOT GO INTO REVERSE WILL NOT CHANGE GEARS CORRECTLY.
NHTSA complaint #10189767 — an unverified report by a vehicle owner.
at 33,900 milesMena, AR
TIRES
DRIVING EAST BOUND ON I-30 1/2 MILE WEST OF EXIT 121, THE TREAD CAME OFF OF THE DRIVER SIDE FRONT.
NHTSA complaint #10188332 — an unverified report by a vehicle owner.
Waitsburg, WA
ENGINE AND ENGINE COOLING:COOLING SYSTEM:HOSES/LINES/PIPING/FITTINGS
MY HUSBAND WAS HAVING A ROUTINE OIL CHANGE ON HIS 2003 F-350 FORD DIESEL WHEN THE TECHNICIAN NOTICED HE HAD A RADIATOR LEAK, THERE WAS A HOLE IN A RADIATOR HOSE. THE LARGE DEALERSHIP WAS OUT OF STOCK OF REPLACEMENT HOSES. (THERE'S A CLUE THAT THIS IS A WIDESPREAD PROBLEM) THEY DECIDED TO PULL ONE FROM ONE OF THE USED TRUCKS IN STOCK AND HAD TO CHECK THREE BEFORE THEY FOUND ONE WITHOUT A HOLE (THERE'S A SECOND CLUE) I FOUND THE FOLLOWING ON-LINE "SO I TOOK MY TRUCK IN FOR A COOLANT LEAK..MORE LIKE AN ADDED DRAIN IN A 3" HOSE THAT TO ME LOOKS LIKE THE RETURN UNDER THE ENGINE. THIS HOSE IS LOCATED IN VERY CLOSE PROXIMITY TO THE STEERING BOX.....YEP...A HOLE WAS WORN IN THIS HOSE FROM THE STEERING..." THIS INDICATES TO ME THAT THERE IS A DESIGN FLAW PLACING THE RADIATOR HOSE TOO CLOSE TO THE STEERING MECHANISM. OVERHEATING AND STRANDED MOTORISTS CONSTITUTES A SAFETY ISSUE.
NHTSA complaint #10186280 — an unverified report by a vehicle owner.
Waitsburg, WA
ENGINE AND ENGINE COOLING:ENGINE:DIESEL
MY HUSBAND WAS HAVING A ROUTINE OIL CHANGE ON HIS 2003 F-350 FORD DIESEL WHEN THE TECHNICIAN NOTICED HE HAD A RADIATOR LEAK, THERE WAS A HOLE IN A RADIATOR HOSE. THE LARGE DEALERSHIP WAS OUT OF STOCK OF REPLACEMENT HOSES. (THERE'S A CLUE THAT THIS IS A WIDESPREAD PROBLEM) THEY DECIDED TO PULL ONE FROM ONE OF THE USED TRUCKS IN STOCK AND HAD TO CHECK THREE BEFORE THEY FOUND ONE WITHOUT A HOLE (THERE'S A SECOND CLUE) I FOUND THE FOLLOWING ON-LINE "SO I TOOK MY TRUCK IN FOR A COOLANT LEAK..MORE LIKE AN ADDED DRAIN IN A 3" HOSE THAT TO ME LOOKS LIKE THE RETURN UNDER THE ENGINE. THIS HOSE IS LOCATED IN VERY CLOSE PROXIMITY TO THE STEERING BOX.....YEP...A HOLE WAS WORN IN THIS HOSE FROM THE STEERING..." THIS INDICATES TO ME THAT THERE IS A DESIGN FLAW PLACING THE RADIATOR HOSE TOO CLOSE TO THE STEERING MECHANISM. OVERHEATING AND STRANDED MOTORISTS CONSTITUTES A SAFETY ISSUE.
NHTSA complaint #10186280 — an unverified report by a vehicle owner.
Wake Forest, NC
TIRES:SIDEWALL
FIRESTONE STEELTEX LT265/75/R16 R4S TIRES - SIDEWALLS ARE SEPARATED AT THE RAISED LETTERS. THIS ISSUE WAS IDENTICLE ON ALL 4 TIRES. TIRES WERE ORIGINAL EQUIPMENT ON A FORD EXCURSION - 2003 2WD DIESEL. TIRES CURRENTLY HAVE 48000 MILES WITH GOOD TREAD REMAINING. I CAN LIFT UP THE LETTERING AND SEE THE SIDEWALL FIBERS ON THE SIDEWALLS. THIS VEHICLE IS NEVER USED OFF ROAD AND SPECIFICALLY USED FOR LONG DISTANCE TRAVEL. I AM GOING TO REPLACE THESE TIRES TOMORROW, 3/21/2007. I HAVE NOT AT THIS TIME HAD A BLOWOUT OR FLAT TIRE BUT THESE TIRES ARE EXTREMELY UNSAFE.
NHTSA complaint #10185672 — an unverified report by a vehicle owner.
East Haven, CT
VISIBILITY:GLASS, SIDE/REAR
2003 FORD EXPLORER TAILGATE GLASS THE TAILGATE CRACKS FORM THE POINT OF WHERE THE GLASS STARTS AND THE TAILGATE ENDS THIS IS A PLASTIC OR FIBERGLAS PART THAT HAS THE VERTICAL CRACK.
NHTSA complaint #10182151 — an unverified report by a vehicle owner.
Mauldin, SC
POWER TRAIN:AUTOMATIC TRANSMISSION:TORQUE CONVERTER
I OWN A 2003 LINCOLN NAVIGATOR. 2 PROBLEMS..1. POWER LIFTGATE DOES NOT WORK, CAUSING RUNNING BOARDS NOT TO DEPLOY..SOMETIMES I WAS ABLE TO PULL FUSE FOR LIFTGATE AND EVERYTHING WOULD RESET AND WORK FOR ABOUT 1 DAY. NOW THAT WILL NOT WORK...2 MY OVERDRIVE LITE FLASHES. TOOK CAR TO FORD DEALER AND PAID FOR 1 HR LABOR WITH NO RESULTS..I WAS TOLD THAT THEY WERE GETTING 4 OR 5 ERROR CODES ON TRANSMISSION, BUT I HAD TO PAY FOR ADDITIONAL LABOR FOR THEM TO DROP TRANSMISSION TO HOPEFULLY ISOLATE PROBLEM..THERE IS A 4/50K WARRANTY ON TRANSMISSION, AND I HAVE JUST OVER 70K. I WOULD THINK THAT THIS IS A MAJOR PROBLEM, AND AM WONDERING EVENTHOUGH MILEAGE IS EXCEEDED, AM I STILL COVERED BY YEARS?
NHTSA complaint #10176207 — an unverified report by a vehicle owner.
Mauldin, SC
ELECTRICAL SYSTEM
I OWN A 2003 LINCOLN NAVIGATOR. 2 PROBLEMS..1. POWER LIFTGATE DOES NOT WORK, CAUSING RUNNING BOARDS NOT TO DEPLOY..SOMETIMES I WAS ABLE TO PULL FUSE FOR LIFTGATE AND EVERYTHING WOULD RESET AND WORK FOR ABOUT 1 DAY. NOW THAT WILL NOT WORK...2 MY OVERDRIVE LITE FLASHES. TOOK CAR TO FORD DEALER AND PAID FOR 1 HR LABOR WITH NO RESULTS..I WAS TOLD THAT THEY WERE GETTING 4 OR 5 ERROR CODES ON TRANSMISSION, BUT I HAD TO PAY FOR ADDITIONAL LABOR FOR THEM TO DROP TRANSMISSION TO HOPEFULLY ISOLATE PROBLEM..THERE IS A 4/50K WARRANTY ON TRANSMISSION, AND I HAVE JUST OVER 70K. I WOULD THINK THAT THIS IS A MAJOR PROBLEM, AND AM WONDERING EVENTHOUGH MILEAGE IS EXCEEDED, AM I STILL COVERED BY YEARS?
NHTSA complaint #10176207 — an unverified report by a vehicle owner.
Mauldin, SC
STRUCTURE:BODY:HATCHBACK/LIFTGATE
I OWN A 2003 LINCOLN NAVIGATOR. 2 PROBLEMS..1. POWER LIFTGATE DOES NOT WORK, CAUSING RUNNING BOARDS NOT TO DEPLOY..SOMETIMES I WAS ABLE TO PULL FUSE FOR LIFTGATE AND EVERYTHING WOULD RESET AND WORK FOR ABOUT 1 DAY. NOW THAT WILL NOT WORK...2 MY OVERDRIVE LITE FLASHES. TOOK CAR TO FORD DEALER AND PAID FOR 1 HR LABOR WITH NO RESULTS..I WAS TOLD THAT THEY WERE GETTING 4 OR 5 ERROR CODES ON TRANSMISSION, BUT I HAD TO PAY FOR ADDITIONAL LABOR FOR THEM TO DROP TRANSMISSION TO HOPEFULLY ISOLATE PROBLEM..THERE IS A 4/50K WARRANTY ON TRANSMISSION, AND I HAVE JUST OVER 70K. I WOULD THINK THAT THIS IS A MAJOR PROBLEM, AND AM WONDERING EVENTHOUGH MILEAGE IS EXCEEDED, AM I STILL COVERED BY YEARS?
NHTSA complaint #10176207 — an unverified report by a vehicle owner.
at 48,950 milesAnchorage, AK
ELECTRICAL SYSTEM
NO WARNING/SYMPTOM CAMSHAFT POSITION SENSOR FAILED -10* OUTSIDE WITH ICY ROADS 7:00 PM MODERATE TRAFFIC ON FREEWAY ENGINE SHUT DOWN THIS IS A 1TON PICKUP GOING 55 MPH WITH VERY LITTLE STEERING CONTROL WITH LACK OF POWER STEERING. MY UNDERSTANDING THIS IS A COMMON OCCURRENCE WITH THE FORD 7.3 DIESEL POOR DESIGN THIS IS ALSO A DEALER ONLY PART THAT COST $175.00 I WAS JUST GLAD I WAS ABLE TO GET THE VEHICLE ON THE SIDE OF THE ROAD AND AVOID AN ACCIDENT.
NHTSA complaint #10173793 — an unverified report by a vehicle owner.
at 48,950 milesAnchorage, AK
ENGINE AND ENGINE COOLING:ENGINE:DIESEL
NO WARNING/SYMPTOM CAMSHAFT POSITION SENSOR FAILED -10* OUTSIDE WITH ICY ROADS 7:00 PM MODERATE TRAFFIC ON FREEWAY ENGINE SHUT DOWN THIS IS A 1TON PICKUP GOING 55 MPH WITH VERY LITTLE STEERING CONTROL WITH LACK OF POWER STEERING. MY UNDERSTANDING THIS IS A COMMON OCCURRENCE WITH THE FORD 7.3 DIESEL POOR DESIGN THIS IS ALSO A DEALER ONLY PART THAT COST $175.00 I WAS JUST GLAD I WAS ABLE TO GET THE VEHICLE ON THE SIDE OF THE ROAD AND AVOID AN ACCIDENT.
NHTSA complaint #10173793 — an unverified report by a vehicle owner.
at 43,500 milesPeterborough, NHFire
SERVICE BRAKES, HYDRAULIC:ANTILOCK/TRACTION CONTROL/ELECTRONIC LIMITED SLIP:CONTROL UNIT/MODULE
I HAD A FIRE IN MY VEHICLE ON 6/26/2006 AND IT WAS A TOTAL LOSS. TWO FIRE INVESTIGATORS DETERMINED THAT THE FIRE STARTED IN THE ABS MODULE. I NOT ONLY LOST MY VEHICLE BUT MY WHOLE BUSINESS WHICH WAS IN THAT VEHICLE. BUT I HAVE GOTTEN NO RESPONSE FROM FORD.
NHTSA complaint #10172780 — an unverified report by a vehicle owner.
Sandston, VA
STEERING
MY TRUCK IS A 03. I GOT IT WITH 32000 ON IT. I HAD TO REPLACE THE STEERING IDEM ARM. AND SINCE I GOT THE TRUCK THIS TRUCK I HAVE A HAD PROBLEM WITH A SHOCKING IN MY FRONT END OF THE TRUCK WHEN I MAKE A TURN. I HAVE GONE BACK TO MY DEALER AND I HAVE TAKEN IT TO 3 OTHER PEOPLE PLUS FORD DEALER. I JUST FOUND OUT THAT THERE WAS A RECALL ON THE DRIVE SHAFT. IT NEEDED GREASE. WELL, GUESS WHAT THAT DIDN'T WORK. I NEED TO KNOW WHAT IS WRONG WITH THIS TRUCK. THERE IS A PROBLEM WITH THIS TRUCK. MY DEALER WILL NOT TAKE CARE OF IT AND FORD DEALER WILL NOT TAKE CARE OF THIS. I AM READY TO GIVE THIS TRUCK UP. I HATE THIS TRUCK. THIS IS MY DREAM TRUCK AND IT HAS BECAME A NIGHTMARE SINCE JAN OF THIS YEAR. I HAD A FORD RANGER AND NEVER HAD TO PUT THE KIND OF MONEY IN THAT TRUCK THEN I DO WITH THIS ONE. PLEASE HELP ME. THIS TRUCK SHOULD NOT HAVE THESE KIND OF PROBLEMS. I WOULD LIKE THIS FIX. MICHELLE HARDENBURGH OF SANDSTON.
NHTSA complaint #10172642 — an unverified report by a vehicle owner.
Sandston, VA
SUSPENSION
MY TRUCK IS A 03. I GOT IT WITH 32000 ON IT. I HAD TO REPLACE THE STEERING IDEM ARM. AND SINCE I GOT THE TRUCK THIS TRUCK I HAVE A HAD PROBLEM WITH A SHOCKING IN MY FRONT END OF THE TRUCK WHEN I MAKE A TURN. I HAVE GONE BACK TO MY DEALER AND I HAVE TAKEN IT TO 3 OTHER PEOPLE PLUS FORD DEALER. I JUST FOUND OUT THAT THERE WAS A RECALL ON THE DRIVE SHAFT. IT NEEDED GREASE. WELL, GUESS WHAT THAT DIDN'T WORK. I NEED TO KNOW WHAT IS WRONG WITH THIS TRUCK. THERE IS A PROBLEM WITH THIS TRUCK. MY DEALER WILL NOT TAKE CARE OF IT AND FORD DEALER WILL NOT TAKE CARE OF THIS. I AM READY TO GIVE THIS TRUCK UP. I HATE THIS TRUCK. THIS IS MY DREAM TRUCK AND IT HAS BECAME A NIGHTMARE SINCE JAN OF THIS YEAR. I HAD A FORD RANGER AND NEVER HAD TO PUT THE KIND OF MONEY IN THAT TRUCK THEN I DO WITH THIS ONE. PLEASE HELP ME. THIS TRUCK SHOULD NOT HAVE THESE KIND OF PROBLEMS. I WOULD LIKE THIS FIX. MICHELLE HARDENBURGH OF SANDSTON.
NHTSA complaint #10172642 — an unverified report by a vehicle owner.
Sandston, VA
POWER TRAIN:DRIVELINE:DRIVESHAFT
MY TRUCK IS A 03. I GOT IT WITH 32000 ON IT. I HAD TO REPLACE THE STEERING IDEM ARM. AND SINCE I GOT THE TRUCK THIS TRUCK I HAVE A HAD PROBLEM WITH A SHOCKING IN MY FRONT END OF THE TRUCK WHEN I MAKE A TURN. I HAVE GONE BACK TO MY DEALER AND I HAVE TAKEN IT TO 3 OTHER PEOPLE PLUS FORD DEALER. I JUST FOUND OUT THAT THERE WAS A RECALL ON THE DRIVE SHAFT. IT NEEDED GREASE. WELL, GUESS WHAT THAT DIDN'T WORK. I NEED TO KNOW WHAT IS WRONG WITH THIS TRUCK. THERE IS A PROBLEM WITH THIS TRUCK. MY DEALER WILL NOT TAKE CARE OF IT AND FORD DEALER WILL NOT TAKE CARE OF THIS. I AM READY TO GIVE THIS TRUCK UP. I HATE THIS TRUCK. THIS IS MY DREAM TRUCK AND IT HAS BECAME A NIGHTMARE SINCE JAN OF THIS YEAR. I HAD A FORD RANGER AND NEVER HAD TO PUT THE KIND OF MONEY IN THAT TRUCK THEN I DO WITH THIS ONE. PLEASE HELP ME. THIS TRUCK SHOULD NOT HAVE THESE KIND OF PROBLEMS. I WOULD LIKE THIS FIX. MICHELLE HARDENBURGH OF SANDSTON.
NHTSA complaint #10172642 — an unverified report by a vehicle owner.
at 14,200 milesWesthampton, MA
ENGINE AND ENGINE COOLING:EXHAUST SYSTEM:MANIFOLD/HEADER/MUFFLER/TAIL PIPE
EXHAUST MANIFOLD BOLTS BREAKING. CAUSING EXHAUST LEAK AND EXHAUST FUMES INTO VEHICLE CABIN.
NHTSA complaint #10166326 — an unverified report by a vehicle owner.
at 53,600 milesCorona, CACrash1 injured
AIR BAGS:FRONTAL
ON JULY 23, 2006 WE WERE IN A CAR ACCIDENT. WE WERE TRAVELING THROUGH OGDEN, UT ON OUR WAY TO YELLOWSTONE. WE WERE FOLLOWING MY PARENTS WHO WERE DRIVING A F350 PULLING A 37 FOOT CARDINAL 5TH WHEEL. WE HAVE A F250 AND WE WERE PULLING A 32 FOOT PROWLER TRAVEL TRAILER. A SUBURBAN PULLING A BOAT JACK-KNIFED IN FRONT OF MY PARENTS. THEY BARLEY STOPPED IN TIME, HOWEVER, BY THE TIME WE REALIZED HIS RED BRAKE LIGHTS WERE FROM A DEAD STOP AND NOT A SLOW DOWN, WE COULD NOT STOP IN TIME. WE WERE TRAVELING ABOUT 50 WHEN WE FIRST STARTED SLOWING DOWN AND PROBABLY WERE ABOUT 30 MPH WHEN WE HIT THE BACK OF MY PARENTS 5TH WHEEL. THE F250 IS TOTALED BECAUSE THE ENGINE ENDED UP IN THE FIRE WALL. THE FRONT END HOOD CRUMBLED UP TO THE FRONT WINDOW, BUT DID NOT BREAK THE GLASS. BOTH FRONT HEAD LIGHTS WERE BROKEN AND BOTH ENDS OF THE BUMPER WERE DAMAGED. OUR FRONT LICENSE PLATE ENDED UP IN THE 5TH WHEEL. OUR IMPACT WAS SO SEVERE THAT WE TOTALED OUR TRAILER THAT WAS NOT EVEN HIT. IT SHIFTED OFF THE FRAME MAKING IT UNABLE TO BE FIXED. WE HIT THE BACK OF THE 5TH WHEEL SQUARE ON. THERE WERE CONCRETE K-RAILS ON BOTH SIDES OF THE FREEWAY SO WE HAD NO SHOULDER TO GO TO. BOTH DOORS WERE UNABLE TO OPEN TO LET US OUT AT FIRST. AFTER KICKING THE DRIVERS DOOR A FEW TIMES WE WERE UNABLE TO EXIT OUT OF THAT SIDE. THE REASON I AM WRITING THIS IS TO SAY THAT MY AIR BAGS DID NOT GO OFF. EVERYBODY WHO SEES THE PICTURES TAKEN AT THE SCENE SAY THEY SHOULD HAVE GONE OFF. EVEN A LOCAL FORD DEALER SAYS THEY WOULD HAVE THOUGHT THEY SHOULD HAVE GONE OFF. IS THERE ANYTHING THAT WE CAN DO ABOUT THIS? ALSO, WE WANT TO MAKE THE PUBLIC AWARE OF THIS. THANK YOU!
NHTSA complaint #10165482 — an unverified report by a vehicle owner.
at 52,000 milesHuntington, WV
ENGINE AND ENGINE COOLING:ENGINE
I WAS DRIVING MY FORD F150 (51K MILES) THROUGH TOWN WHEN ALL OF A SUDDEN BOOM. MY CHILDREN WERE SCARED TO DEATH AND I WAS MORE THAN A BIT CONCERNED. WHEN I WAS ABLE TO PULL OVER AND ANALYZE THE SITUATION I FOUND THE COIL ON PLUG BLOWN OFF OF THE #3 PLUG ON THE PASSENGER SIDE. UPON FURTHER INSPECTION I FOUND THE ACTUAL SPARK PLUG HAD BLOWN OUT OF THE CYLINDER HEAD. THE TRUCK WAS TOWED TO THE DEALERSHIP FROM WHICH IT WAS BOUGHT AND REPAIR COSTS WERE IN EXCESS OF $3100. THIS IS A DESIGN FLAW AND FORD SHOULD FIX THE PROBLEM. WHY ELSE DO YOU CHANGE DESIGNS IN THE NEXT MODEL YEAR VEHICLE?
NHTSA complaint #10162021 — an unverified report by a vehicle owner.
Claypool, AZ
ENGINE AND ENGINE COOLING:ENGINE:OTHER FUEL TYPES:TURBO/SUPERCHARGER
WE HAVE 3- 2003 F550 TRUCKS, THE FIRST TWO TRUCKS ARE ALWAYS IN THE SHOP FOR REPAIR TO THE ENGINES, THE FIRST TRUCK [XXX] HAS HAD TWO RE-MANUFACTURED ENGINES PUT IN AND THE 2ND TRUCK [XXX] HAS HAD PATCH JOBS DONE TO THE MOTOR. THESE TRUCKS ARE WORK TRUCKS AND ARE ON THE HIGHWAYS FIVE DAYS A WEEK OR MORE, BUT THE SAFETY ISSUES OF THESE TRUCKS IS THAT THE ENGINE EITHER FREEZES UP OR JUST QUITS AND THIS HAS HAPPENED ON A CORNER, INTERSECTION ON A HILL THEY ARE GOING DOWN. AT THIS TIME WE HAVE BEEN LUCKY THAT THERE HAS BEEN AREAS TO PULL OFF THE SIDE OF THE ROAD AND CARS HAVE ABLE TO SWERVE AROUND US TO AVOID AN ACCIDENT. HE HAD TO BACK DOWN WITH THE TRAFFIC ON THE WEST BOUND SIDE TO GET TO AN AREA THAT WAS OUT OF THE WAY. ALSO HE WAS LUCKY HE WAS IN AN AREA WHERE THE WEST BOUND TRAFFIC COULD SEE HIM, IF THIS WOULD HAVE BEEN MORE OF A CURVE THERE PROBABLY WOULD HAVE BEEN AN ACCIDENT. SOMEONE IS GOING TO GET KILLED, BECAUSE THERE IS NO WARNING WHEN THESE TRUCKS WILL SHUT DOWN, BECAUSE OF MOTOR PROBLEMS. THE MOTOR HAVE HAD INTERCOOLER PROBLEMS, INJECTORS REPLACED, MOTOR SHUTTING DOWN, ETC.. THE FORD MOTOR COMPANY IS WELL AWARE OF THIS PROBLEM BECAUSE WE HAVE READ IN OTHER PAPERS OF SIMILAR INCIDENTS, IT LOOKS AT THIS TIME THAT FORD IS TRYING TO PATCH THE TRUCKS TOGETHER INSTEAD OF PUTTING IN A NEW MOTOR AND STYLE, IN WHICH IS NOT HAVING THESE PROBLEMS. WE HAVE ALSO FILED A PREVIOUS COMPLAINT WITH FORD MOTOR COMPANY THE FIRST TIME THE OIL COOLERS WENT OUT AND THE INJECTORS, THEN AGAIN TODAY WHEN THE MOTOR QUIT AGAIN IN TRAFFIC IN THE MOUNTAIN AREAS, THIS WAS MOTOR SHUT DOWN FOR NO REASON. THERE A LOT OF DANGEROUS CURVES AND HILLS, SOME ARE WHICH 6% TO 10% GRADES THAT A SEMI OR LARGER WOULD NOT BE ABLE TO STOP AS QUICKLY AS A PASSENGER CAR OR SMALLER VEHICLE! *JB UPDATED 07/16/2012 *JS INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6)
NHTSA complaint #10160020 — an unverified report by a vehicle owner.
Claypool, AZ
ENGINE AND ENGINE COOLING:ENGINE:DIESEL
WE HAVE 3- 2003 F550 TRUCKS, THE FIRST TWO TRUCKS ARE ALWAYS IN THE SHOP FOR REPAIR TO THE ENGINES, THE FIRST TRUCK [XXX] HAS HAD TWO RE-MANUFACTURED ENGINES PUT IN AND THE 2ND TRUCK [XXX] HAS HAD PATCH JOBS DONE TO THE MOTOR. THESE TRUCKS ARE WORK TRUCKS AND ARE ON THE HIGHWAYS FIVE DAYS A WEEK OR MORE, BUT THE SAFETY ISSUES OF THESE TRUCKS IS THAT THE ENGINE EITHER FREEZES UP OR JUST QUITS AND THIS HAS HAPPENED ON A CORNER, INTERSECTION ON A HILL THEY ARE GOING DOWN. AT THIS TIME WE HAVE BEEN LUCKY THAT THERE HAS BEEN AREAS TO PULL OFF THE SIDE OF THE ROAD AND CARS HAVE ABLE TO SWERVE AROUND US TO AVOID AN ACCIDENT. HE HAD TO BACK DOWN WITH THE TRAFFIC ON THE WEST BOUND SIDE TO GET TO AN AREA THAT WAS OUT OF THE WAY. ALSO HE WAS LUCKY HE WAS IN AN AREA WHERE THE WEST BOUND TRAFFIC COULD SEE HIM, IF THIS WOULD HAVE BEEN MORE OF A CURVE THERE PROBABLY WOULD HAVE BEEN AN ACCIDENT. SOMEONE IS GOING TO GET KILLED, BECAUSE THERE IS NO WARNING WHEN THESE TRUCKS WILL SHUT DOWN, BECAUSE OF MOTOR PROBLEMS. THE MOTOR HAVE HAD INTERCOOLER PROBLEMS, INJECTORS REPLACED, MOTOR SHUTTING DOWN, ETC.. THE FORD MOTOR COMPANY IS WELL AWARE OF THIS PROBLEM BECAUSE WE HAVE READ IN OTHER PAPERS OF SIMILAR INCIDENTS, IT LOOKS AT THIS TIME THAT FORD IS TRYING TO PATCH THE TRUCKS TOGETHER INSTEAD OF PUTTING IN A NEW MOTOR AND STYLE, IN WHICH IS NOT HAVING THESE PROBLEMS. WE HAVE ALSO FILED A PREVIOUS COMPLAINT WITH FORD MOTOR COMPANY THE FIRST TIME THE OIL COOLERS WENT OUT AND THE INJECTORS, THEN AGAIN TODAY WHEN THE MOTOR QUIT AGAIN IN TRAFFIC IN THE MOUNTAIN AREAS, THIS WAS MOTOR SHUT DOWN FOR NO REASON. THERE A LOT OF DANGEROUS CURVES AND HILLS, SOME ARE WHICH 6% TO 10% GRADES THAT A SEMI OR LARGER WOULD NOT BE ABLE TO STOP AS QUICKLY AS A PASSENGER CAR OR SMALLER VEHICLE! *JB UPDATED 07/16/2012 *JS INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6)
NHTSA complaint #10160020 — an unverified report by a vehicle owner.
Wesley Chapel, FL
VEHICLE SPEED CONTROL:CRUISE CONTROL
REPLEACEMENT OF DEFECTIVE CRUISE CONTROL DEACTIVATION SWITCH.
NHTSA complaint #10155680 — an unverified report by a vehicle owner.
at 48,000 milesLongview, TXCrash1 injured
AIR BAGS
OUR 2003 FORD EXPEDITION WAS INVOLVED IN A ONE VEHICLE ACCIDENT. THE IMPACT WAS ON THE ENTIRE PASSENGER SIDE AND FRONTAL IMPACT. THE VEHICLE WAS LABELED A TOTAL LOSS. NEITHER THE DRIVERS SIDE NOR PASSENGER SIDE AIRBAGS DEPLOYED.
NHTSA complaint #10155547 — an unverified report by a vehicle owner.