FaultScore

2004 Ford Excursion fuel system problems

12 of the 125 complaints about the 2004 Ford Excursion are about the fuel system — 10% of everything reported for this model year. Half of the failures with a mileage on record happened before 88,150 miles.

A

12

Complaints

0

Crashes

0

Fires

0

Injuries

Exactly what failed

Fuel System, Diesel 4 33.3%
Fuel System, Gasoline 3 25.0%
Fuel/Propulsion System 3 25.0%
Fuel Injection System 2 16.7%

What owners said

Filed with NHTSA, in their own words.

at 59,000 miles Wakefield, MA

FUEL/PROPULSION SYSTEM

TOTAL LOSS OF ENGINE POWER MASSIVE AMOUNT BLACK SOOT EXITING EXHAUST WHILE DRIVING RECALL # 05V270000 WAS NOT PERFORMED ON VEHICLE ( I AM THE ORIGINAL OWNER) NEVER RECEIVED NOTICE IN MAIL AND DEALER SOMEHOW MISSED THIS "WORK" AND FORD SHOULD HAVE FOLLOWED THROUGH ON THIS SITUATION. OTHER REPAIRS DONE TO THIS VEHICLE TO "FIX" THIS PROBLEM WAS TO DRAIN THE FUEL TANK (ALGAE IN FUEL WAS THE EXCUSE-NO ALGAE) FUEL PUMP AND FILTER RAIL (NOT PROBLEM) TWO TURBOCHARGERS WERE REPLACED DUE TO EXCESSIVE SOOTING (ONE WARRANTY ONE AT MY EXPENSE) EGR VALVES AND A CAM SENSOR (FORD KNOWS THE PROBLEMS EXIST BECAUSE FORD DISCOUNTINUED THE 6.0 LITRE MOTOR) THIS PROBLEM HAS OCCURED MULTIPLE TIMES OVER MY OWNERSHIP.

NHTSA complaint #11405521 — an unverified report by a vehicle owner.

at 24,096 miles Shawnee, KS

FUEL SYSTEM, GASOLINE

TL*THE CONTACT OWNS A 2004 FORD EXCURSION. THE CONTACT STATED THAT WHILE DRIVING AT AN UNKNOWN SPEED, THE VEHICLE FAILED TO ACCELERATE WITHOUT WARNING. THE VEHICLE WAS TAKEN TO AN INDEPENDENT MECHANIC. THE TECHNICIAN DIAGNOSED THAT THE FUEL INJECTION CONTROL MODULE NEEDED TO BE REPLACED. NO REPAIRS WERE MADE TO THE VEHICLE. THE MANUFACTURER WAS MADE AWARE OF THE FAILURE. THE FAILURE MILEAGE WAS 24,096.

NHTSA complaint #10682223 — an unverified report by a vehicle owner.

at 197,867 miles SAN Jose, CA

FUEL/PROPULSION SYSTEM

TL* THE CONTACT OWNS A 2004 FORD EXCURSION. THE CONTACT STATED THAT THE VEHICLE FAILED TO START. THE VEHICLE WAS TAKEN TO AN INDEPENDENT MECHANIC WHERE THE TECHNICIAN DIAGNOSED THAT THE FUEL INJECTOR CONTROL MODULE NEEDED TO BE REPLACED. THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER WAS MADE AWARE OF THE FAILURE. THE FAILURE AND CURRENT MILEAGE WAS 197,867. THE VIN WAS NOT AVAILABLE.

NHTSA complaint #10596724 — an unverified report by a vehicle owner.

at 94,000 miles SUN Valley, NV

FUEL SYSTEM, GASOLINE

TL* THE CONTACT OWNS A 2004 FORD EXCURSION. THE CONTACT STATED WHILE DRIVING APPROXIMATELY 60 MPH THE ENGINE STALLED WITHOUT PRIOR WARNING. THE ENGINE WAS ABLE TO BE RESTARTED AFTER TEN MINUTES AND RESUMED NORMALLY, HOWEVER ALL OF THE POWER WINDOWS FAILED TO OPERATE. THE FAILURE RECURRED TWICE. THE VEHICLE WAS TAKEN TO AN INDEPENDENT MECHANIC WHERE THE FUEL INJECTION CONTROL MODULE WAS REPLACED. THE MANUFACTURER WAS NOTIFIED OF THE PROBLEM. THE APPROXIMATE FAILURE MILEAGE WAS 94,000. UPDATED 6/24/14*CN UPDATED 06/26/2014

NHTSA complaint #10578586 — an unverified report by a vehicle owner.

at 101,000 miles Dyer, IN

FUEL/PROPULSION SYSTEM

WHILE DRIVING THE VEHICLE, IT WILL GO INTO A REDUCE POWER MODE OR SOMETIMES STALL. THIS HAS HAPPENED AT VARIOUS SPEEDS, FROM AROUND TOWN TO HIGHWAY DRIVING. VERY DANGEROUS CONDITION WHEN TRYING TO MAKE LEFT TURNS AND POWER IS LOST OR ENGINE STALLS. ALSO ENGINE FAILS TO START OR STARTS AND STALLS RIGHT AWAY ON OCCASION. CALL FORD CUSTOMER RELATIONS AND DEALER AND THEY TELL ME MY VIN IS NOT COVERED UNDER THE RECALL. I AM EXPERIENCING THE SAME SYMPTOMS BUT I AM NOT COVERED. DON'T WANT TO SPEND MORE MONEY AT DEALER IF THEY DON'T KNOW WHAT IS HAPPENING AND HOW TO FIX IT.

NHTSA complaint #10501155 — an unverified report by a vehicle owner.

at 100,000 miles Chicago, IL

FUEL SYSTEM, GASOLINE

TL* THE CONTACT OWNS A 2004 FORD EXCURSION. THE CONTACT STATED THAT ALL THE VEHICLE DOORS FAILED TO LOCK PROPERLY. THE VEHICLE WAS TAKEN TO THE DEALER WHERE THE DEALER CONFIRMED THAT THE DOOR LOCK ACTUATORS FAILED. THE CONTACT ALSO STATED THAT WHILE REFUELING, THE FUEL SPILLED TO THE GROUND. THE VEHICLE WAS TAKEN TO THE PRIVATE MECHANIC TO ADDRESS THE FAILURE. THE MECHANIC CONFIRMED THAT THE FILLER PIPE WAS RUSTED AND NEEDED TO BE REPLACED.THE MANUFACTURER WAS NOT CONTACTED AND THE VEHICLE WAS NOT REPAIRED. THE FAILURE MILEAGE WAS 100,000 AND THE CURRENT MILEAGE WAS 176,167.

NHTSA complaint #10445875 — an unverified report by a vehicle owner.

at 82,300 miles Randolph, NJ

FUEL SYSTEM, DIESEL

TL* THE CONTACT OWNS A 2004 FORD EXCURSION. THE CONTACT WAS STOPPED AT A LIGHT WHEN THE VEHICLE ATTEMPTED TO ACCELERATE FORWARD. THE CONTACT STATED THAT THE BRAKES WERE APPLIED DURING THE FAILURE. THE FOLLOWING DAY, THE VEHICLE FAILED TO START AND WAS TOWED TO AN AUTHORIZED DEALER. THE DEALER ADVISED HIM THAT THE VEHICLE WOULD NEED A NEW INJECTION CONTROL PRESSURE SENSOR AND A FUEL INJECTION CONTROL MODULE. THE VEHICLE WAS NOT REPAIRED. THE CONTACT REFERENCED NHTSA CAMPAIGN ID NUMBER: 05V27000 (ELECTRICAL SYSTEM: WIRING) AND WAS ADVISED BY THE DEALER AND THE MANUFACTURE THAT HIS VIN WAS NOT INCLUDED IN THE RECALL. THE APPROXIMATE FAILURE MILEAGE WAS 82,300 AND THE APPROXIMATE CURRENT MILEAGE WAS 82,400. UPDATED 02/03/11*LJ UPDATED 02/11/11

NHTSA complaint #10369427 — an unverified report by a vehicle owner.

ST Robert, MO

FUEL SYSTEM, DIESEL

2004 FORD EXCURSION DIESEL WITH 6.0 ENGINE. THE ENGINE IS CRAP. THE FUEL INJECTORS ARE BAD IT'S A KNOWN PROBLEM. I WAS IN AN INTERSECTION WHILE MAKING A LEFT TURN WITH AN ON COMING VEHICLE WHEN I HAD NO ACCELERATION AND BLACK EXHAUST WAS COMING OUT OF THE TAIL PIPE. I HAD MY 3YR OLD DAUGHTER ON THAT SIDE OF THE VEHICLE. THIS ISN'T THE FIRST PROBLEM WE HAVE HAD WITH THIS ENGINE AS HAS ALMOST EVERYONE ELSE THAT OWNS IT. IT NEEDS TO BE RECALLED. IT SCARED ME SO BAD I CRIED. I HAVE CALLED THE FORD CONSUMER NUMBER THEY DID NOTHING. I AM PAYING FORD $1,500.00 TO FIX THE PROBLEM THAT I WAS TOLD WOULD CONTINUE TO HAPPEN BECAUSE IT'S A DEFECT IN THIS PARTICULAR ENGINE. IN THE WORDS OF ONE OF FORDS MECHANICS "HE WOULDN'T OWN ONE, THEY ARE CRAP" I'M SCARED TO DRIVE IT EVEN AFTER IT GETS FIXED KNOWING ANOTHER MAY GO SOON OR THE SAME ONE.

NHTSA complaint #10314035 — an unverified report by a vehicle owner.

at 120,000 miles Beloit, WI

FUEL SYSTEM, DIESEL

VEHICLE WILL NOT GET FUEL. ATTEMPT TO ACCELERATE AND CAR EITHER WILL NOT MOVE OR DIES. FOURTH TIME VEHICLE HAS BEEN IN FOR REPAIRS. OCCURS EVERY THREE TO SIX MONTHS. VEHICLE IS 6.0 2004 XLT DIESEL EXCURSION. EGR VALVE AND FICM MODULE, RIGHT BANK OF INJECTORS REPLACED FEBRUARY 2009. MAY 2009 VEHICLE TOWED AGAIN AND EGR VALVE REPLACED AGAIN AND FICM REPROGRAMMED AGAIN. VEHICLE IS WORKING FOR THE TIME BEING. HOWEVER, BOTH BANKS OF INJECTORS, FICM MODULE, EGR VALVE X 3, HIGH PRESSURE OIL PUMP, IPR VALVE, FUEL PUMP REGULATOR ALL REPLACED. CAR CONTINUES TO HAVE SAFETY ISSUES REGARDING STALLING AND LACK OF ACCELERATION. ALMOST GOTTEN HOT MULTIPLE TIMES DUE TO CAR STALLING AND NOT RUNNING. SAFETY IS VERY MUCH COMPROMISED. TO MY KNOWLEDGE NO PARTS ARE AVAILABLE THAT WERE REPLACED. CAR RUNS WELL FOR SHORT TIME AND THEN NEEDS TO BE FIXED ONCE AGAIN.

NHTSA complaint #10274562 — an unverified report by a vehicle owner.

Marengo, OH

FUEL SYSTEM, DIESEL

WE PURCHASED 2004 FORD EXCURSION WITH THE 6.0L DIESEL ENGINE NEW IN FEBRUARY 2004. IT HAS BEEN TO THE DEALER NOW 2 TIMES FOR THE BACK UP SENSOR, APPROXIMATELY 5 TIMES FOR THE TURBO, UNABLE TO COUNT THE NUMBER OF TIMES FOR THE LACK OF POWER, THE VENT WINDOWS NOT WORKING, 3 TIMES FOR THE MOTOR ON THE POWER DRIVERS SEAT, BALL JOINTS 1 TIME, AND NOW OTHER FRONT END PARTS. THIS VEHICLE IS PRIMARILY USED TO GO TO CHURCH AND TRAVEL WITH THE ENTIRE FAMILY ON THE WEEKENDS FOR DAY TRIPS. WE HAVE HAD IT TO GRAHAM FORD SEVERAL TIMES, GERMAIN FORD SEVERAL TIMES, (BOTH ARE IN COLUMBUS, OHIO) AND THE LAST PLACE WE HAVE IT IS DONLEY FORD IN MOUNT VERNON, OHIO. WE CAN GET A FULL HISTORY OF ALL REPAIRS ON THIS VEHICLE IF NEEDED. THERE HAVE BEEN SO MANY THINGS GONE WRONG WITH THE TRUCK THAT IT IS DIFFICULT TO KEEP TRACK. THE SERVICE ADVISOR IS NOW TELLING MY WIFE TO "JUST TRADE IT IN". WE JUST WANT ALL OF THE PROBLEMS FIXED CORRECTLY AND FIND THE CAUSE OF THE ELECTRICAL FAILURES/ISSUES/PROBLEMS INSTEAD OF JUST FIXING WHAT BREAKS AND NOT FIXING THE CAUSE. WE PAID 50,000 BUCKS FOR THIS VEHICLE AND HAVE HAD NOTHING BUT PROBLEMS. THE START WAS WHEN WE WANTED TO GO TO MAINE AND COULD NOT TAKE IT BUT HAD TO TAKE OUR OLDER CONVERSION VAN.

NHTSA complaint #10244578 — an unverified report by a vehicle owner.

at 1,000 miles Homestead, FL

FUEL SYSTEM, GASOLINE:FUEL INJECTION SYSTEM

I HAVE TAKEN VEHICLE TO ARMSTRONG FORD, WORLD FORD, AND THEN SAWGRASS FORD AT LEAST 6 TIMES FOR THE SAME PROBLEM.... MY VEHICLE JUMPS FORWARD WHEN I AM NOT EVEN PUSHING ON THE GAS PEDAL. OR IT DIES WHEN IT'S ON IDLE POSITION. THEY HAVE CHANGED PARTS, DONE RECALL REPAIRS, AND THE LAST TIME I HAD TO PAY OVER $100.00 FOR THEM TO TELL ME THEY COULDN'T FIND THE CAUSE OF THE PROBLEM. I AM AFRAID ONE DAY SOMEONE IS GOING TO CROSS IN FRONT OF ME AND THIS VEHICLE IS GOING TO JUMP FORWARD AND HURT SOMEONE!!! I AM TIRED OF THIS PROBLEM I. HAVE BEEN DEALING WITH THIS SINCE A MONTH AFTER I BOUGHT IT!!! THIS IS CRAZY THAT THEY CAN'T SEEM TO FIND THE CAUSE OF THE PROBLEM!, AND THEY DON'T WANT TO TRY.... I GUESS THEY WANT SOMEONE TO GET HURT.

NHTSA complaint #10149059 — an unverified report by a vehicle owner.

at 33,000 miles Fairplay, CO

FUEL SYSTEM, GASOLINE:FUEL INJECTION SYSTEM

DT: THE CALLER HAD RECALL WORK DONE ON HIS VEHICLE AND IT IS RUNNING WORSE THAN BEFORE. RECEIVED RECALL 05S34 CONCERNING INJECTION CONTROL PRESSURE SENSOR AND WIRING HARNESS. NOW, THE VEHICLE HAS PROBLEMS THAT IT DID NOT HAVE BEFORE THE RECALL. VEHICLE STALLS WHEN ENGINE IS COLD/HESITATES AND SURGES WHILE ACCELERATING. TOOK VEHICLE TO THE DEALER 4 TIMES SINCE JULY 19, 2005, AND IS NOW WAS TAKING IT TO THEM AGAIN. MANUFACTURER CAN NOT BE REACHED. *AK THE DEALER'S SERVICE MANAGER TOLD THE CONSUMER THAT HE MAY HAVE TO LIVE WITH THE ENGINEERING CHANGE FORD MADE TO THE ENGINE WHEN RECALL 05S34 WAS COMPLETED ON JULY 19, 2005.

NHTSA complaint #10132840 — an unverified report by a vehicle owner.

Other 2004 Ford Excursion problems

← Full 2004 Ford Excursion report