43 of the
381 complaints about the 2004 Ford Expedition are about the
braking system — 11% of everything
reported for this model year.
Half of the failures with a mileage on record happened before
20,000 miles.
TL* THE CONTACT OWNS A 2004 FORD EXPEDITION. WHILE THE VEHICLE WAS PARKED, IT ROLLED DOWN AN INCLINE AND STRUCK A BOULDER AT THE END OF THE DRIVEWAY. A POLICE REPORT WAS NOT FILED AND THERE WERE NO INJURIES. THE DEALER WAS NOT CONTACTED. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE AND INFORMED THE CONTACT THAT THE VEHICLE WAS NOT INCLUDED IN A RECALL. NO FURTHER ASSISTANCE WAS OFFERED. THE FAILURE MILEAGE WAS 208,000.
NHTSA complaint #11084035 — an unverified report by a vehicle owner.
at 160,000 milesApex, NC
SERVICE BRAKES
BRAKE LINE FAILURE DUE TO RUST. CARS PREVIOUSLY HAD DUAL HYDRAULIC SYSTEMS. IF ONE FAILED, THE OTHER STILL WORKED. THAT IS NO LONGER TRUE. IT'S ALL ONE HYDRAULIC SYSTEM AND IF A LEAK OCCURS, THERE IS NO SECONDARY SYSTEM; ONLY THE EMERGENCY BRAKE IS AVAILABLE TO STOP THE VEHICLE. AND NOW, IN NEW CARS, THE EMERGENCY BRAKE HAS SWITCHED TO ELECTRIC. PREVIOUSLY YOU COULD GRADUALLY APPLY THE MANUAL EMERGENCY BRAKE TO SLOW DOWN AFTER A HYDRAULIC FAILURE, BUT NO MORE. I HAVE NOW HAD 2 RUST INDUCED BRAKE LINE FAILURES IN MY 2004 FORD EXPEDITION, AND THANKFULLY, A WORKING EMERGENCY BRAKE WAS ABLE TO STOP THE VEHICLE BEFORE A MAJOR ACCIDENT OCCURRED. NEW CARS NO LONGER HAVE THIS SAME LUXURY OF AN EMERGENCY BRAKE. THEY HAVE ONLY THE ELECTRIC PARKING BRAKE - NO GRADUATED CONTROLS, NO MANUAL INTERVENTION. AND THE NEW AUTO BRAKING SYSTEMS ARE GREAT TO PREVENT REAR END COLLISIONS, BUT ONLY WHEN THE HYDRAULIC PRESSURE IS WORKING. YOU NEED TO CONSIDER BRINGING BACK THE DUAL HYDRAULIC SYSTEM AND THE MANUAL (GRADUALLY) EMERGENCY BRAKE.
NHTSA complaint #10909590 — an unverified report by a vehicle owner.
at 107,000 milesMassapequa, NY
SERVICE BRAKES
TL* THE CONTACT OWNS A 2004 FORD EXPEDITION. WHILE INDEPENDENTLY PERFORMING ROUTINE SERVICE ON THE VEHICLE, THE CONTACT NOTICED THAT THE BRAKE LINE WAS CORRODED. THE VEHICLE WAS NOT DIAGNOSED OR REPAIRED. THE MANUFACTURER WAS NOT NOTIFIED OF THE ISSUE. THE FAILURE MILEAGE WAS 107,000.
NHTSA complaint #10909737 — an unverified report by a vehicle owner.
at 141,433 milesChesapeake, VA
SERVICE BRAKES
EXPERIENCED A NEAR COMPLETE BRAKE FAILURE DUE TO SUDDEN LOSS OF BRAKE FLUID. I WAS ABLE TO MAKE IT HOME AS THE INCIDENT OCCURRED ON AN INTERSTATE WITHIN A MILE OF MY RESIDENCE. CAVALIER FORD AT CHESAPEAKE SQ. HAD JUST DONE "THE WORKS" PACKAGE OIL CHANGE JUST 2 HOURS EARLIER AND REPORTED THAT BRAKE LINES WERE CHECKED AND EVERYTHING WAS "GREEN." I HAD THE VEHICLE TOWED BACK TO CAVALIER FORD AND THE SERVICE MANAGER REPORTED TO ME THAT MY BRAKE LINE WAS RUSTED THROUGH NEAR THE FRONT AXLE. THE VEHICLE HAS BEEN KEPT AND MAINTAINED IN CHESAPEAKE, VA AND I AM THE ORIGINAL OWNER. THE SERVICE DESK WAS VERY SURPRISED BECAUSE THERE IS LITTLE ROAD SALT CONDITIONS IN THIS AREA DURING WINTER.
NHTSA complaint #10715505 — an unverified report by a vehicle owner.
at 110,000 milesHopemills, NC
SERVICE BRAKES
I WAS DRIVING UP TO A TRAFFIC LIGHT, IN MY 2004 EXPEDITION. COMING TO A STOP. A GOOD THING, I WAS NOT DRIVING TO FAST, OR HAD TO MAKE A SUDDEN STOP QUICKLY. THERE WAS NOT A VEHICLE IN FRONT OF ME ,THANKS TO GOD! HAD MY FOOT ON THE BRAKES, AND THE PEDAL WENT DOWN TO THE FLOORBOARD. NOW I HAVE NO BRAKES AT ALL. THE INDICATED LIGHTS, FOR BRAKE FLUID CAME ON. SO, I STOP TO REFILL BRAKE FLUID. THERE, I NOTICE A BUSTED BRAKE LINE. I HAVE ONLY SEEING THIS IN THE MOVIES, I HAVE BEEN DRIVING FOR 30 NOW. I COULD HAVE LOST MY LIFE, OR TAKEN SOMEONE ELSE LIFE. AFTER LOOKING ONLINE. I HAVE SEEING, OTHERS WITH SOME OF THE SAME PROBLEM, WITH THE 2004 EXPEDITION. BUT THERE NO RECALLS, AND I KNOW FORD MOTOR HAVE HEARD OF THIS, AND OTHERS TOO, THAT IS THE PLACE TO DO SOMETHING FOR THE SAFETY OF THE PEOPLE(SMALL). BUT NOTHING IS BEING DONE!
NHTSA complaint #10566605 — an unverified report by a vehicle owner.
Pass Christian, MS
SERVICE BRAKES
WAS DRIVING WHEN BRAKES WENT COMPLETELY OUT WHEN I WENT TO STOP AT A STOP SIGN. . CAUSE DUE TO RUST CORROSION . BRAKES GIVING OUT COULD HAVE CAUSED A FATAL CAR ACCIDENT . RUST HAS DAMAGED ALL BRAKE LINES AND FUEL LINES . RUST IS NOW MOVING UP THE VEHICLE. BRAKE LINES AND FUEL LINES SHOULD HAVE A PROTECTED COATING OR MADE WITH A NON CORROSION METAL. I HAD NO IDEA THAT MY BRAKE LINE WAS RUSTED OUT TILL MY BRAKES GAVE OUT. THESE VEHICLE NEED TO BE RECALLED AND HAVE NEW LINES. ALSO HAVE A PROTECTED COATING APPLIED UNDER THE VEHICLE TO STOP RUST. VERY VERY DANGEROUS DRIVING AROUND NOT KNOWING THAT YOU HAVE RUST UNDER YOUR VEHICLE EATING AWAY AT YOUR BRAKE LINES AND FUEL LINES.
NHTSA complaint #10548222 — an unverified report by a vehicle owner.
at 73,000 milesCheshier, CT
SERVICE BRAKES, HYDRAULIC
TL* THE CONTACT OWNS A 2004 FORD EXPEDITION. THE CONTACT STATED THAT WHILE EXITING A PARKING SPACE AND APPLYING THE BRAKES, THE BRAKE WAS DEPRESSED INTO THE FLOORBOARD ABNORMALLY. THE CONTACT DROVE THE VEHICLE TO A LOCAL MECHANIC AND NOTICE BRAKE FLUID LEAKING. THE MECHANIC ADVISED THAT THE RADIATOR SUPPORTER WAS RUSTED AND ALSO CAUSED THE BRAKE LINES TO RUST. THE MECHANIC REPLACED THE RADIATOR SUPPORT UNIT AND THE BRAKE LINE. THE CONTACT CALLED THE MANUFACTURER REGARDING THE FAULTY BRAKE LINES AND THE MANUFACTURER STATED THERE WAS NOTHING THEY COULD DO TO ASSIST. THE FAILURE MILEAGE WAS 73,000.
NHTSA complaint #10436107 — an unverified report by a vehicle owner.
at 80,000 milesAlpharetta, GACrash
SERVICE BRAKES, HYDRAULIC
TL* THE CONTACT OWNS A 2004 FORD EXPEDITION. THE CONTACT WAS DRIVING 40 MPH AND CHANGING GEARS WHEN HE ATTEMPTED TO APPLY THE BRAKES BUT THERE WAS NO RESPONSE. THE CONTACT WAS UNABLE TO STOP THE VEHICLE AND CRASHED INTO A PILE OF SNOW IN ORDER TO STOP THE VEHICLE. THE VEHICLE WAS TAKEN TO THE DEALER WHO WAS UNABLE TO DIAGNOSE THE FAILURE. THE MANUFACTURER WAS MADE AWARE OF THE FAILURE WHO REFERRED HIM BACK TO THE DEALER. THE VEHICLE WAS NOT REPAIRED. THE FAILURE MILEAGE WAS 80,000 AND THE CURRENT MILEAGE WAS 86,000. UPDATED 9/13/11
NHTSA complaint #10414700 — an unverified report by a vehicle owner.
at 98,835 milesHouston, TXCrashFire
SERVICE BRAKES, HYDRAULIC
TL* THE CONTACT OWNS A 2004 FORD EXPEDITION. THE CONTACT WAS COMING TO A STOP AND DEPRESSED THE BRAKE PEDAL WHEN THE VEHICLE WOULD NOT STOP OR SLOW DOWN. THE CONTACT CRASHED INTO A POLE AND A GAS METER BEFORE THE VEHICLE CAUGHT ON FIRE. THE FIRE DEPARTMENT WAS CALLED AND EXTINGUISHED THE FIRE AND A FIRE REPORT WAS FILED. NO ONE WAS INJURED YET THE VEHICLE WAS DESTROYED. THE ORIGIN OF THE FIRE WAS UNKNOWN. THE DEALER WAS NOT CONTACTED. THE MANUFACTURER WAS MADE AWARE OF THE FAILURE WHO STATED THAT THEY WILL SEND A REPRESENTATIVE OUT TO INSPECT THE VEHICLE. THE FAILURE MILEAGE WAS 98,835.
NHTSA complaint #10402977 — an unverified report by a vehicle owner.
at 10,000 milesHysperia, CA
SERVICE BRAKES, HYDRAULIC
TL*THE CONTACT OWNS A 2004 FORD EXPEDITION. THE CONTACT WAS DRIVING APPROXIMATELY 35 MPH WHEN THE VEHICLE BEGAN TO VIBRATE WHILE THE BRAKE PEDAL WAS DEPRESSED. THE VEHICLE WAS TAKEN TO AN AUTHORIZED DEALER FOR REPAIRS. THE TECHNICIAN TURNED THE ROTORS AND REPLACED THE BRAKE PADS. THE VEHICLE WAS TAKEN TO THE DEALER ON A SECOND OCCASION FOR THE IDENTICAL FAILURE. THE DEALER ADVISED THE CONTACT THAT THE FRONT ROTORS NEEDED TO BE REPLACED AND THE REAR ROTORS NEEDED TO BE RESURFACED. THE MANUFACTURER WAS NOTIFIED WHICH STATED THAT THE FAILURE WAS CAUSED BY NORMAL WEAR AND TEAR. THE FAILURE MILEAGE WAS 10,000. THE CURRENT MILEAGE WAS 28,000.
NHTSA complaint #10325081 — an unverified report by a vehicle owner.
at 44,000 milesTroy, MICrash
SERVICE BRAKES, HYDRAULIC
WE WERE INVOLVED IN AN ACCIDENT. OUR 2004 FORD EXPEDITION SEAMED TO FAIL TO RESPOND TO SLAMMING ON THE BRAKES TO AVOID COLLISION. WE REAR ENDED A CAR, NO ONE HURT. NO AIR BAG DEPLOYMENT AT ALL. #0-35 MPH SPEED. HIT CAR IN FRONT OF US AFTER HE STOPPED IN ROAD FOR NO REASON. MAJOR DAMAGE TO OUR TRUCK. SHOULD HAVE BEEN FENDER BENDER.
NHTSA complaint #10323287 — an unverified report by a vehicle owner.
Littleton, CO
SERVICE BRAKES, HYDRAULIC
MY 2004 FORD EXPEDITION HAS HAD A PROBLEM SINCE WE BOUGHT IT FROM THE DEALER. THE ADVANCETRAC WILL ENGAGE ON DRY SURFACES AND SMOOTH ROADS. IT WILL HAPPEN ANYTIME OF YEAR WHEN THE ROAD IS DRY AND SHOULD HAVE NO REASON FOR TURNING ON. I ALMOST CRASHED OCTOBER 31 2007, THE ABS TURNED ON AND I COULD NOT STEER, I SLOWLY CAME TO A STOP IN ON THE WRONG SIDE OF THE ROAD. IT WAS HARD TO STOP WHILE THE ABS WAS STILL ENGAGED THE WHOLE TIME. I THEN TURNED OFF THE ADVANCETRAC AND I DROVE RIGHT TO THE DEALER AND TOLD THEM TO FIX IT. I HAVE TAKEN THIS CAR IN MANY TIMES TO PHIL LONG FORD THEY COULD NEVER GET THE CAR TO ENGAGE FOR THEM. IT HAS HAPPENED MORE THAN I EVER WANT TO COUNT. THEY HAVE REPLACED A COUPLE OF DIFFERENT THINGS BUT IT STILL HAS THIS PROBLEM. THANK YOU FOR YOUR TIME!!
NHTSA complaint #10313835 — an unverified report by a vehicle owner.
at 88,000 milesMoseley, VAFire
SERVICE BRAKES, HYDRAULIC
ON 6/22, THE RIGHT WHEEL BEARING ASSEMBLY FAILED WHILE TRAVELING ~20 MPH. AS A RESULT, A FIRE OCCURRED. I PUT THE FIRE OUT IN OUR DRIVEWAY AT HOME WITH A WATER HOSE. SIGNIFICANT DAMAGE OCCURRED TO THE RIGHT WHEEL ASSEMBLY, BEARING HOUSING, 1/E AXLE, ROTOR, CALIPER, BRAKE PADS, EMERGENCY BRAKE, ETC...LUCKILY, WERE CLOSE TO HOME AND WERE NOT TRAVELING 70 MPH. NO OTHER VEHICLES WERE INVOLVED AND THERE WERE NO INJURIES AS MY WIFE AND I WERE ABLE TO GET ALL OF OUR CHILDREN OUT OF THE EXPEDITION SAFELY. OUR EXPEDITION IS A 2004.
NHTSA complaint #10232749 — an unverified report by a vehicle owner.
at 54,100 milesLOS Angeles, CA
SERVICE BRAKES, HYDRAULIC:ANTILOCK/TRACTION CONTROL/ELECTRONIC LIMITED SLIP
REAR A/C ACTUATOR SUDDENLY FAILED WITH NO WARNING. ABS LIGHT CAME ON AND DEALERSHIP SAID THAT AN ANIMAL CHEWED THROUGH THE WIRES TO THE ABS COMPUTER, WHICH WAS ODD BECAUSE I LIVE IN THE CITY OF LOS ANGELES WHERE THIS WAS UNHEARD OFF. COST ME $688 AND THE ABS LIGHT REMAINED ON. I DON'T EVEN HAVE PROOF THAT THEY DID ANYTHING. TRANSMISSION STOPPED SHIFTING INTO OVERDRIVE. DEALERSHIP SAID THAT THE ABS COMPUTER NEEDS TO BE REPLACED. COST ME $450. ABS LIGHT WENT OFF, BUT TRANSMISSION STILL DOESN'T SHIFT INTO OVERDRIVE. DEALERSHIP NOW SAYS THAT MY OVERDRIVE BAND IS WORN. THEY QUOTED ME $3,300 TO FIX. I HAVE ALSO HAD 3 BREAK JOBS WHICH COST $600 A PIECE PERFORMED IN LESS THAN 3 YEARS. WHICH I NEVER HAD THIS PROBLEM WITH ANY VEHICLE I' EVER OWNED. THIS TRUCK IS ONLY 3 YEARS OLD AND HAS HAD A TREMENDOUS AMOUNT OF EXPENSIVE PROBLEMS.
NHTSA complaint #10190733 — an unverified report by a vehicle owner.
Trumann, AR
SERVICE BRAKES, HYDRAULIC
BRAKES HAVE FAILED TO WORK PROPERLY ON SEVERAL OCCASIONS. THREE (3) TIMES WHEN I BACKED UP OUT OF MY DRIVEWAY...BRAKES COMPLETELY FAILED...I ALMOST HIT THE TREES ACROSS STREET IN MY NEIGHBOR'S YARD. I PUMPED THE BRAKES VIGOROUSLY WHEN I REALIZED THEY WEREN'T WORKING. DON'T KNOW HOW I ESCAPED AN ACCIDENT. IT HAPPENED AGAIN WHEN I TRIED TO BACK UP ONE NIGHT WHEN I WAS AWAY FROM HOME IN NORTH CAROLINA. I REALIZED THE TRUCK WAS NOT GOING TO STOP - SO I THREW THE GEAR SHIFT UP INTO FORWARD DRIVE...BARELY ESCAPED HITTING A GAS METER ON A HOUSE.. THIS WOULD HAVE BEEN A HORRIBLE ACCIDENT. THERE WERE 5 PEOPLE IN THE TRUCK AND 2 PEOPLE IN THE BEDROOM OF THE HOUSE I ALMOST HIT. THIS BRAKE FAILURE ON THE 2004 EXPEDITION IS A REALLY BAD PROBLEM. YOU DRIVE THE TRUCK AT YOUR OWN RISK. IT IS AN ACCIDENT - JUST WAITING TO HAPPEN AGAIN. DEALER IN NORTH CAROLINA HAD NO CLUE AS TO WHAT WAS HAPPENING. THE LOCAL DEALER HAS NO CLUE....THEY ONLY SAY IF IT REOCCURS WHILE THE TRUCK IS IN THEIR POSSESION, THEY MIGHT BE ABLE TO DISCOVER WHAT IS HAPPENING. IS THIS A POTENTIALLY DANGEROUS VEHICLE? WHAT DOES FORD MOTER COMPANY SAY ABOUT IT??? DOES ANYONE KNOW?
NHTSA complaint #10174846 — an unverified report by a vehicle owner.
Tarzana, CA
SERVICE BRAKES, HYDRAULIC
ON 9/16/06 AT APPROXIMATELY. 64,500 MILES ON ODOMETER WITHOUT ANY SIMILAR PROBLEM, I STARTED CAR AT LOS ANGELES INTERNATIONAL AIRPORT PARKING LOT #3 WITH FOOT ON BRAKE. BRAKE PEDAL WENT TO ALL THE WAY THE FLOOR AS ENGINE STARTED AND ESCAPING AIR TYPE SOUND HEARD. PUMPED PEDAL AND EACH TIME IT DEPRESSED LESS AND LESS UNTIL FULL BRAKE PEDAL RETURNED. DROVE AND APPLIED BRAKE NUMEROUS TIMES WITHOUT INCIDENT UNTIL REACHING INTERSECTION OF SEPULVEDA BLVD. AND WEST SLAUSON AVENUE (3.34 MILES: PER MAP QUEST). ENTERED LEFT TURN LANE APPLYING BRAKE TO STOP FOR RED LIGHT. AT APPROXIMATELY 20 MPH BRAKE PEDAL WENT TO FLOORBOARD AGAIN. COULD NOT STOP AND VEHICLE PROCEEDED THROUGH SIGNAL. FORTUNATELY ONCOMING TRAFFIC WAS STOPPED OR THERE WOULD HAVE BEEN AN ACCIDENT. PUMPED PEDAL SEVERAL TIMES AS VEHICLE COASTED FORWARD AND FULL BREAK PEDAL RETURNED. PROBLEM HASN'T RECURRED SINCE. TOOK VEHICLE TO VISTA FORD, WOODLAND HILLS. SERVICE TECH COULD NOT DUPLICATE PROBLEM. (I HAVE SEEN NINE SIMILAR COMPLAINTS ON THIS NHTSA SITE... ALL REFERENCING THE PROBLEM AS INTERMITTENT AND ALL REFLECTING THE FORD DEALERS SERVICE DEPT. COULD NOT DUPLICATE AND COULD NOT DETERMINE SOURCE OF PROBLEM). THIS NEEDS TO BE INVESTIGATED BEFORE SOMEONE IS SERIOUSLY INJURED!!!
NHTSA complaint #10169675 — an unverified report by a vehicle owner.
at 28,000 milesHarrison City, PA
SERVICE BRAKES, HYDRAULIC:FOUNDATION COMPONENTS:DISC:ROTOR
1) FRONT END SHIMMIES WHEN BRAKES ARE APPLIED. 2) CREATES A POTENTIALLY UNSAFE DRIVING CONDITION, ESPECIALLY IN SNOW OR RAIN. 3) REPLACED BRAKES, REPLACED ROTORS, HAD ROTORS TURNED...STILL AN ISSUE.
NHTSA complaint #10156061 — an unverified report by a vehicle owner.
at 28,000 milesHarrison City, PA
SERVICE BRAKES, HYDRAULIC:FOUNDATION COMPONENTS:DISC:PADS
1) FRONT END SHIMMIES WHEN BRAKES ARE APPLIED. 2) CREATES A POTENTIALLY UNSAFE DRIVING CONDITION, ESPECIALLY IN SNOW OR RAIN. 3) REPLACED BRAKES, REPLACED ROTORS, HAD ROTORS TURNED...STILL AN ISSUE.
NHTSA complaint #10156061 — an unverified report by a vehicle owner.
at 4,000 milesWest Chester, PA
SERVICE BRAKES, HYDRAULIC:ANTILOCK/TRACTION CONTROL/ELECTRONIC LIMITED SLIP:CONTROL UNIT/MODULE
MY LETTER TO PAOLI FORD TO: PAOLI FORD 3/18/06 ATTN. GENERAL MANAGER RE: 2004 E.B. EXPEDITION PURCHASED 3/04 PROBLEMS: DOOR RATTLES, BRAKE FAILURE NO FORD PRODUCT TO DATE HAS REQUIRED AS MANY SERVICE CALLS AS THIS 2004 EXPEDITION. THE DOOR RATTLES HAVE NEVER BEEN TOTALLY FIXED AFTER7 ATTEMPTS. I BELIEVE THAT THERE IS A DESIGN FLAW IN THE ADVANCE TRAC SYSTEM THAT HAS CAUSED A BRAKE FAILURE ON TWO OCCASIONS. I DO NOT INTENT TO WAIT AROUND FOR A THIRD TIME. LAST SUMMER, I WAS TRAVELING AT APPROXIMATELY 50 M.P.H. WHEN APPROACHING A LIGHT IN HEAVY TRAFFIC. THE BRAKES FAILED. THE PEDAL PULSATED AS IF I WAS ON ICE, BUT THE PAVEMENT WAS PERFECTLY DRY. I AVOIDED A MASSIVE REAR END COLLISION BY TAKING EVASIVE ACTION, AND DRIVING OVER A BERM. THE BRAKES ACTED AS IF THEY HAD ABOUT 10 % OF THEIR STOPPING POWER. WHEN I CALLED THE SERVICE DEPARTMENT AT PAOLI FORD, THEY SUGGESTED I RESTART THE VEHICLE AND TURN OFF THE ADVANCED TRAC BUTTON. THIS DID RESTORE THE BRAKES. I DROPPED THE TRUCK OFF AND THEY REPLACED SOME YAW SENSOR PARTS UNDER WARRANTY, AND DECLARED IT SAFE TO DRIVE. THIS SAME BRAKE FAILURE HAS NOW HAPPENED AGAIN! THE MESSAGE CENTER INDICATED 2 ADVTRAC FAULTS, BUT THE SERVICE DEPARTMENT SAYS THAT THE FAULT CODES SCROLLED OFF THE SYSTEM BY THE TIME THEY WERE ABLE TO TEST IT. THEY SUGGESTED THAT I DRIVE IT UNTIL THE BRAKES FAIL AGAIN. I WILL NOT SUBJECT MY FAMILY TO THE DANGER OF THIS SITUATION AGAIN! I DO NOT INTENT TO WAIT AROUND FOR THE NEXT TIME THE BRAKES FAIL. FORD HAS DESIGNED THEIR TRACTION CONTROL SYSTEM TO REMOVE BRAKING POWER WHEN THERE IS A POTENTIAL ROLLOVER. HOWEVER, WHEN THERE IS A PROBLEM WITH THE YAW SENSOR, IT CAN REMOVE THE BRAKING POWER WHILE TRAVELING STRAIGHT ON A DRY ROAD. FORD HAS ELIMINATED ROLLOVER LAWSUITS, BUT CAUSED A BRAKE FAILURE IN THE PROCESS.
NHTSA complaint #10154000 — an unverified report by a vehicle owner.
Victoria, TX
PARKING BRAKE
HUMMING COMING FROM BOTTOM OF VEHICLE (REAR AXLE). KNOCK IS ALSO HEARD WHEN COMING TO STOP IN SAME AREA (REAR AXLE). DEALER REPLACED GEARS AND COMPONENTS MAY 2005. GOT VEHICLE BACK BUT KNOCK WAS LOUDER, FOUND OUT THAT NEEDED THE CORRECT SHIMS TO PREVENT PROBLEM. WAITED FOR PARTS FOR 3-4 WEEKS. DEALER SAID FORD WILL NOT REPLACE THE ENTIRE AXLE ONLY REPLACE COMPONENTS. FORD SERVICE LOG SHOWS "REPAIR REAR AXLE AS PER TSB 050618". BUT PROBLEM STILL PRESENT. WAITING ON PARTS AGAIN. AS OF OCTOBER 10, 2005, HAVE HAD DEALER TRY TO FIXED PROBLEM THREE (3) TIMES. NOW MY PARK BRAKE DOES NOT WORK, DEALER SAID NEED TO GET PARTS IN TO FIX BOTH PROBLEMS (AXLE AND BRAKE) AT SAME TIME. BUT I WILL TAKE BACK TO DEALER TO FIX PARK BRAKE EVEN IF AXLE PARTS ARE NOT AVAILABLE.
NHTSA complaint #10138513 — an unverified report by a vehicle owner.
at 10,000 milesMansfield, TX
SERVICE BRAKES, HYDRAULIC:ANTILOCK/TRACTION CONTROL/ELECTRONIC LIMITED SLIP
DT: THE CALLER'S VEHICLEHAD BRAKE FAILURE 3 TIMES. TWICE IN DRIVEWAY AND ONCE WHTHE ILE DRIVING AT 30 MPH. BRAKE PEDAL WENT ALL THE WAY TO THE FLOOR. THE CALLER'S WIFE HIT THE BRAKES AND THEY WOULD NOT WORK AND VEHICLE HIT A MAILBOX BEFORE SHE COULD GAIN CONTROL OF THE VEHICLE. DEALER SAID THEY COULDN'T FIND THE CAUSE OF THE PROBLEM. MANUFACTURER SAID UNLESS THEY COULD DUPLICATE THE PROBLEM THEY COULDN'T HELP HIM.
NHTSA complaint #10133866 — an unverified report by a vehicle owner.
at 8,000 milesVacaville, CA
SERVICE BRAKES, HYDRAULIC
DURING EMERGENCY STOP IT WAS NOTED THAT THE BRAKE PEDAL WENT TO THE FLOOR. SUV HAD LESS THEN 8K MILES ON IT. DEALER TURNED THE DISKS AND REPLACED PADS AND BLED BRAKE SYSTEM. BRAKES STILL GO TO THE FLOOR AND NOW HAVE BRAKE SHUDDER AT 13K MILES.
NHTSA complaint #10131210 — an unverified report by a vehicle owner.
at 30,400 milesEads, TNCrash1 injured
SERVICE BRAKES, HYDRAULIC
AIR BAG/BRAKES FAILED. 2004 FORD EXPEDITION. AT 28500 MILES BRAKES AND ROTOR WAS REPLACED ALONG WITH THE CLUTCHES IN THE REAR TWO WEEKS LATER THIS ACCIDENT. NOISE WAS STILL HEARD IN THE REAR AFTER THE REPAIR. CAR WAS TOTALED.
NHTSA complaint #10131452 — an unverified report by a vehicle owner.
at 8,000 milesBaytown, TX
SERVICE BRAKES, HYDRAULIC:FOUNDATION COMPONENTS:DISC:ROTOR
SHAKING IN STEERING WHEEL WHEN BRAKES ARE APPLIED. TOOK TO DEALER AT 8K MILES - DEALER SAID FRONT ROTORS ARE WARPED - THEY WOULD ONLY TURN THEM. PROBLEM OCCURRED AGAIN AT 20K MILES. DEALER (SAME ONE) WOULD NOT SAY WHAT THE PROBLEM WAS, ONLY THAT HEAT CAUSES THEM TO WARP - I REQUESTED NEW ROTORS BUT DEALER ONLY OFFERED TO TURN THE ROTORS AGAIN AND WARNED ME THE ROTORS WERE SO THIN THEY COULD NOT BE TURNED THE NEXT TIME. STILL NO EXPLANATION OF WHAT IS WRONG WITH THE BRAKE SYSTEM. HEAVY BRAKE DUST ON FRONT WHEELS
NHTSA complaint #10125991 — an unverified report by a vehicle owner.
at 8,400 milesValrico, FLCrash
SERVICE BRAKES, HYDRAULIC:PEDALS AND LINKAGES
WHILE DRIVING MY FORD 2004 EXPEDITION EDDIE BAUSER, THE BRAKE PEDEL WILL GO ALL THE WAY TO THE FLOOR, & THE BRAKING SYSTEM WILL FAILED TO WORK, VEHICLE WILL NOT STOP, THIS HAPPENS 4 TIME, & THE DEALER ( BRANDON FORD ) & FORD REFUSE TO HELP US, THE DEALER AFTER LOOKING AT THE VEHICLE EVERY TIME SAID NOTHING HAPPENS TO THE BRAKE, WE ARE AFRAID TO DRIVE THE VEHICLE, FOR WE MIGHT NOT BE LUCKY THE NEXT TIME IT HAPPEN, THE LAST TIME IT HAPPEN WAS ON MAY 26, MY WIFE WAS DRIVING WITH THE KIDS WHEN IT HAPPEN, SHE HAD TO PULL ONTO THE SIDE OF THE ROAD IN ORDER TO AVOID HITTING THE CARS IN FRONT OF HER WHICH CAUSE HER TO HIT AT ROAD SIGN, WHICH CAUSE ABOUT $2100 IN BODY REPAIR COST, WE NEED TO FILE A COMPLAINT AGAINST BRANDON FORD & FORD MOTOR COMPANY FOR NOT THINKING ABOUT THEIR CUSTOMER SAFTY & LIFE & FAMILY. THANK YOU.
NHTSA complaint #10125422 — an unverified report by a vehicle owner.
at 26,430 milesSAN Diego, CA
SERVICE BRAKES, HYDRAULIC:ANTILOCK/TRACTION CONTROL/ELECTRONIC LIMITED SLIP
WHILE DRIVING MY 2004 FORD EXPEDITION AT ~65 MPH THE CAR IN FRONT OF ME SLOWED ABRUPTLY. UPON PRESSING THE BRAKE PEDAL, THE PEDAL FELL TO THE FLOOR AND THE BRAKES FAILED TO SLOW THE VEHICLE. I SWERVED TO AVOID HITTING OTHER VEHICLE. I REMOVED MY FOOT FROM THE BRAKE AND THEN PRESSED THE BRAKE AGAIN AND THE BRAKE BEGAN TO OPERATE NORMALLY ONCE AGAIN. CAR CURRENTLY AT THE DEALER ALTHOUGH CAUSE HAS NOT BEEN FOUND. 1 WEEK PRIOR I HAD THE BRAKES INSPECTED DUE A CONCERN WHERE THE BRAKE PEDAL WOULD SLOWLY FALL TO FLOOR WHILE ADDING AND REMOVING PRESSURE FROM THE PEDAL (WITHOUT COMPLETELY REMOVING PRESSURE) IN 5-10 MPH DOWNHILL STOP AND GO TRAFFIC. DEALER HAD TOLD ME THAT THE ENTIRE BRAKE SYSTEM HAD BEEN INSPECTED AND THAT THE BRAKES WERE FINE.
NHTSA complaint #10110754 — an unverified report by a vehicle owner.
at 35,000 milesBrandon, FLCrash1 injured
SERVICE BRAKES, HYDRAULIC:ANTILOCK/TRACTION CONTROL/ELECTRONIC LIMITED SLIP
WHILE DRIVING BRAKES FAILED. THE PEDAL WENT TO THE FLOOR. CONSUMER LOST CONTROL OF THE VEHICLE, WHICH RAN OFF THE ROAD. THIS HAPPENED TWICE. THE SECOND TIME AN ACCIDENT OCCURRED.
NHTSA complaint #10111480 — an unverified report by a vehicle owner.
at 7,000 milesEstero, FL
SERVICE BRAKES, HYDRAULIC:FOUNDATION COMPONENTS:DISC:ROTOR
NOTICED A VIBRATION AND PULSATION WHENEVER APPLYING BRAKES. 2004 EXPEDITION WITH ONLY 7K MILES. FORD DEALER NOTED THE FRONT ROTORS HAD "EXCESSIVE RUN OUT" AND WERE MACHINED DOWN. IF THE ORIGINAL ROTORS WEREN'T STRONG ENOUGH TO HANDLE EVEN 7000 MILES THEN HOW IS MACHINING THEM THINNER GOING TO RESOLVE THE PROBLEM? I BELIEVE THE ROTORS SHOULD HAVE BEEN REPLACED WITH STRONGER PARTS.
NHTSA complaint #10108004 — an unverified report by a vehicle owner.
at 14,596 milesDuluth, GACrash
SERVICE BRAKES, HYDRAULIC:FOUNDATION COMPONENTS:DISC:ROTOR
EXCESSIVE FRONT BRAKE WEAR ON 20004 FORD EXPEDITION. VEHICLE HAS 14,000 MILES AND FRONT BRAKES ARE GONE. ROTORS CANNOT BE TURNED DUE TO EXCESSIVE WARE. FRONT INSIDE CALIPHER CANNOT AND WILL NOT STAY TIGHT. THEY KEEP SLIDING CAUSING HEAVY GROOVE WEAR IN THE ROTORS AND HEAVY FRONT END SHAKING AND WOBBLE DURING STOPPING. THE BRAKES OFTEN FADE TO THE POINT WHERE THE EMERGENCY BRAKE MUST BE USED FOR STOPPING. THE FORD DEALER RECOMMENDED REPLACING THE PADS AND ROTORS BUT NOT WITH OEM PARTS AS THAT IS WHAT THE PROBLEM IS. I WAS URGED TO GO TO AFTER MARKET BRAKE COMPONENTS. I DID AND THERE IS NO BRAKE DUST, FADE, SQUEAK OR SHAKE.
NHTSA complaint #10104776 — an unverified report by a vehicle owner.
Trabuco Canyon, CA
SERVICE BRAKES, HYDRAULIC:FOUNDATION COMPONENTS:DISC:PADS
EXCESSIVE BLACK DUST FROM BRAKES OF NEW 2004 FORD EXPEDITION.
NHTSA complaint #10104353 — an unverified report by a vehicle owner.