2022 Ford Expedition driver assist problems

FORWARD COLLISION AVOIDANCE: ADAPTIVE CRUISE CONTROL

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NHTSA complaint #11754890 — an unverified report by a vehicle owner.

LANE DEPARTURE: BLIND SPOT DETECTION

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NHTSA complaint #11754890 — an unverified report by a vehicle owner.

FORWARD COLLISION AVOIDANCE: WARNINGS

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NHTSA complaint #11754890 — an unverified report by a vehicle owner.

LANE DEPARTURE: WARNING

The ipma module which controls the lane keep assist has stopped working permanently. The dealership has quoted the cost to replace the ipma at over $1,000. The warning light stating that the front camera module and lane keep assist are unavailable appears each time the vehicle is started up.

NHTSA complaint #11754394 — an unverified report by a vehicle owner.

LANE DEPARTURE: ASSIST

The ipma module which controls the lane keep assist has stopped working permanently. The dealership has quoted the cost to replace the ipma at over $1,000. The warning light stating that the front camera module and lane keep assist are unavailable appears each time the vehicle is started up.

NHTSA complaint #11754394 — an unverified report by a vehicle owner.

FORWARD COLLISION AVOIDANCE: AUTOMATIC EMERGENCY BRAKING

ABS break lights and Service Advanced Trac lights flashing and beeping. Eventually Break fluid low lights came on and car would not break when driving . Leaked break fluid on driveway. Car was unable to be driven, no breaks .all happened very quickly and without any reason .i had it towed to a break mechanic and he said it was the ABS modular break line that was broken and there was no more break fluid and it had leaked out . He suggested I send it to the dealership. It sounds like the exact same issue as the recall # 25S47 on campaign 25V314 but my vin number does not fall under they but shows it is the same Kentucky plant and year so I do believe it is the same issue

NHTSA complaint #11750075 — an unverified report by a vehicle owner.

FORWARD COLLISION AVOIDANCE: WARNINGS

The collision avoidance system repeatedly faults and becomes unusable. Also, the 2nd row bench seat belt locks without warning. This posses a great risk in a crash.

NHTSA complaint #11742078 — an unverified report by a vehicle owner.

FORWARD COLLISION AVOIDANCE: ADAPTIVE CRUISE CONTROL

Receiving Front Camera Malfunction Service required warning. Also receiving pre-collision assist, adaptive cruise control and automatic emergency break system warnings. Other systems likely disabled. Found that there was a TSB issued for the same year but on the F-150. DTC's C1001:31, U3000:89, U3000:49. This issue is likely caused by faulty cable connections where condensation has caused corrosion making the system inoperable thus creating a major safety issue for owners. I took the Expedition to SawGrass Ford in Sunrise FL and they confirmed that the issue was due to the electronics/cables. The camera itself was not dirty or blocked. They charged me $250 for a diagnostic and then wanted to charge me $2500+. For the safety and security of all owners please investigate and hold FORD accountable for this.

NHTSA complaint #11725446 — an unverified report by a vehicle owner.

FORWARD COLLISION AVOIDANCE: AUTOMATIC EMERGENCY BRAKING

Receiving Front Camera Malfunction Service required warning. Also receiving pre-collision assist, adaptive cruise control and automatic emergency break system warnings. Other systems likely disabled. Found that there was a TSB issued for the same year but on the F-150. DTC's C1001:31, U3000:89, U3000:49. This issue is likely caused by faulty cable connections where condensation has caused corrosion making the system inoperable thus creating a major safety issue for owners. I took the Expedition to SawGrass Ford in Sunrise FL and they confirmed that the issue was due to the electronics/cables. The camera itself was not dirty or blocked. They charged me $250 for a diagnostic and then wanted to charge me $2500+. For the safety and security of all owners please investigate and hold FORD accountable for this.

NHTSA complaint #11725446 — an unverified report by a vehicle owner.

FORWARD COLLISION AVOIDANCE: ADAPTIVE CRUISE CONTROL

All of the Advanced Drivers Assistance Systems are not functional. Ford is aware of problem and the fix is continuing to be delayed--over 1 year now. Vehicle has been to dealership multiple times without solution.

NHTSA complaint #11722789 — an unverified report by a vehicle owner.

FORWARD COLLISION AVOIDANCE: AUTOMATIC EMERGENCY BRAKING

All of the Advanced Drivers Assistance Systems are not functional. Ford is aware of problem and the fix is continuing to be delayed--over 1 year now. Vehicle has been to dealership multiple times without solution.

NHTSA complaint #11722789 — an unverified report by a vehicle owner.

FORWARD COLLISION AVOIDANCE: WARNINGS

When the vehicle starts, two error messages appear. The first one is "Pre-Collission Assist not available" and the second one is "Front camera fault - Service required". Due to these errors, I have no collission assist and cruise control does not work and cannot be enabled. I have taken it to the dealer 3 times (Since the summer) to be repaired and they have reloaded the software each time. This has not fixed the problem and they refuse to replace any hardware. They have stated that it is a software issue and that a fix will be forthcoming but they have no fix or timeframe as to when it will be fixed.

NHTSA complaint #11697375 — an unverified report by a vehicle owner.

FORWARD COLLISION AVOIDANCE: ADAPTIVE CRUISE CONTROL

When the vehicle starts, two error messages appear. The first one is "Pre-Collission Assist not available" and the second one is "Front camera fault - Service required". Due to these errors, I have no collission assist and cruise control does not work and cannot be enabled. I have taken it to the dealer 3 times (Since the summer) to be repaired and they have reloaded the software each time. This has not fixed the problem and they refuse to replace any hardware. They have stated that it is a software issue and that a fix will be forthcoming but they have no fix or timeframe as to when it will be fixed.

NHTSA complaint #11697375 — an unverified report by a vehicle owner.

FORWARD COLLISION AVOIDANCE: AUTOMATIC EMERGENCY BRAKING

When slowing down to turn into a parking lot my car suddenly experienced sudden “phantom braking”. I was going slowly and I wasn’t braking. My car only has automatic braking when cruise control is on. Cruise wasn’t on. The car suddenly braked hard and chimed twice. My car has a collision warning system but that doesn’t chime like this. I didn’t see any dash warning lights, it looked normal by the time I looked for warning lights. I coasted into the parking lot because I wasn’t even sure if the engine was running. I couldn’t find anything wrong and everything has seemed normal since then. When it braked, I had my foot above the brake pedal because I was getting ready to brake further as I turned. When the phantom braking happened I felt the pedal move. It suddenly depressed then and sprung back up. I believe I was going less than 20mph.

NHTSA complaint #11693712 — an unverified report by a vehicle owner.

FORWARD COLLISION AVOIDANCE: WARNINGS

Since purchase in 2022, the vehicle has experienced repeated failures of multiple safety systems. These include frequent warnings that “Pre-Collision Assist is Not Available,” repeated failures of Blind Spot Detection with Cross Traffic Alert, Tire Pressure Monitoring warnings, and messages to “Check 12-Volt Battery.” These system malfunctions occur intermittently and unpredictably, creating unsafe driving conditions. In addition to the warning messages, the rear liftgate has failed to latch properly and on at least one occasion opened while the vehicle was in motion. This poses a serious hazard to vehicle occupants and to other drivers on the road. The safety risk is significant because these systems are designed to prevent or mitigate crashes. Their failure leaves the driver without critical safety features, and the trunk latch defect could cause loss of cargo or injury. These problems have been ongoing for years and have not been permanently corrected despite software updates and recall activity. The dealer has acknowledged the symptoms and advised the vehicle was unsafe to drive.

NHTSA complaint #11689641 — an unverified report by a vehicle owner.

FORWARD COLLISION AVOIDANCE: AUTOMATIC EMERGENCY BRAKING

Since purchase in 2022, the vehicle has experienced repeated failures of multiple safety systems. These include frequent warnings that “Pre-Collision Assist is Not Available,” repeated failures of Blind Spot Detection with Cross Traffic Alert, Tire Pressure Monitoring warnings, and messages to “Check 12-Volt Battery.” These system malfunctions occur intermittently and unpredictably, creating unsafe driving conditions. In addition to the warning messages, the rear liftgate has failed to latch properly and on at least one occasion opened while the vehicle was in motion. This poses a serious hazard to vehicle occupants and to other drivers on the road. The safety risk is significant because these systems are designed to prevent or mitigate crashes. Their failure leaves the driver without critical safety features, and the trunk latch defect could cause loss of cargo or injury. These problems have been ongoing for years and have not been permanently corrected despite software updates and recall activity. The dealer has acknowledged the symptoms and advised the vehicle was unsafe to drive.

NHTSA complaint #11689641 — an unverified report by a vehicle owner.

BACK OVER PREVENTION: WARNINGS

Since purchase in 2022, the vehicle has experienced repeated failures of multiple safety systems. These include frequent warnings that “Pre-Collision Assist is Not Available,” repeated failures of Blind Spot Detection with Cross Traffic Alert, Tire Pressure Monitoring warnings, and messages to “Check 12-Volt Battery.” These system malfunctions occur intermittently and unpredictably, creating unsafe driving conditions. In addition to the warning messages, the rear liftgate has failed to latch properly and on at least one occasion opened while the vehicle was in motion. This poses a serious hazard to vehicle occupants and to other drivers on the road. The safety risk is significant because these systems are designed to prevent or mitigate crashes. Their failure leaves the driver without critical safety features, and the trunk latch defect could cause loss of cargo or injury. These problems have been ongoing for years and have not been permanently corrected despite software updates and recall activity. The dealer has acknowledged the symptoms and advised the vehicle was unsafe to drive.

NHTSA complaint #11689641 — an unverified report by a vehicle owner.

BACK OVER PREVENTION

The contact owns a 2022 Ford Expedition. The contact stated that after reversing, the rear-view camera displayed a rear-view image but failed to turn off when the vehicle was shifted back into drive(D). No warning lights were illuminated. The vehicle was taken to an independent mechanic, who diagnosed a failure with the rear-view camera. The vehicle was not repaired. After investigating the failure, the contact related the failure to NHTSA Campaign Number: 25V315000 (Back Over Prevention), but the VIN was not included. The manufacturer was notified of the failure and referred the contact to the NHTSA Hotline for assistance. The failure mileage was 67,000.

NHTSA complaint #11675658 — an unverified report by a vehicle owner.

FORWARD COLLISION AVOIDANCE

The contact owns a 2022 Ford Expedition. The contact stated that while driving on the highway at various speeds, the pre-collision warning light remained illuminated. The vehicle was taken to a local dealer where it was diagnosed, and the contact was advised that no failure was found with the vehicle. The vehicle was not repaired. The manufacturer was notified of the failure. The approximate failure mileage was 30,000.

NHTSA complaint #11675075 — an unverified report by a vehicle owner.

FORWARD COLLISION AVOIDANCE: ADAPTIVE CRUISE CONTROL

When I am completely stop, If I press the cruise control button, it will set the speed at 15 Mph. and will start moving till reaches that speed. I can reproduce that at will, you can see a video here [XXX] After googling this issue, found that I am not the first customer that happens to have that issue. Seee the following thread where a similar issue is described: [XXX] INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6)

NHTSA complaint #11645149 — an unverified report by a vehicle owner.

FORWARD COLLISION AVOIDANCE: ADAPTIVE CRUISE CONTROL

Several incidents in which adaptive cruise control resets itself to 90mph when moving into a higher speed limit area- for example, cruising along at 70mph, pass a speed limit sign allowing 75mph, and suddenly the cruise control resets at 90mph. If you are not very consciously thinking about this you quickly find yourself going 90mph. It never resets at 80 or 85- always 90mph. Going 15 or 20 mph faster than thought or planned certainly grabs your attention and is a safety risk.

NHTSA complaint #11638586 — an unverified report by a vehicle owner.

BACK OVER PREVENTION: REARVIEW SYSTEM BRAKING

My vehicle doesn’t alert me of incoming vehicles and the reverse camera stays on. When I turn on my vehicle the dash stays on with ford sign so when I put on reverse my back up camera doesn’t turn on at all. I have to use all my mirrors to back out of parking. This feature hasn’t been working properly for a year. They keep telling me ford is working to fix this issue.

NHTSA complaint #11625709 — an unverified report by a vehicle owner.

LANE DEPARTURE: BLIND SPOT DETECTION

My vehicle doesn’t alert me of incoming vehicles and the reverse camera stays on. When I turn on my vehicle the dash stays on with ford sign so when I put on reverse my back up camera doesn’t turn on at all. I have to use all my mirrors to back out of parking. This feature hasn’t been working properly for a year. They keep telling me ford is working to fix this issue.

NHTSA complaint #11625709 — an unverified report by a vehicle owner.

BACK OVER PREVENTION

The contact owns a 2022 Ford Expedition. The contact stated while driving approximately 40 MPH, the instrument panel went black. The horn failed to be as loud as designed. The contact also stated that while driving approximately 45 MPH and making a left turn, the turn signal failed to activate. The contact stated that the instrument panel was black during the failure. The contact stated that before the failure, the Bluetooth Sync system had failed, and the contact believed that was when the failures started. The vehicle was taken to the dealer who was unable to determine the cause of the failure. The instrument panel and the touch control panel screen were replaced. The contact stated that after the repairs were completed, the back over prevention alarm was not as loud as before. The vehicle had not been taken to the dealer to be diagnosed or repaired. The manufacturer was made aware of the failure. The failure mileage was 25,000.

NHTSA complaint #11600898 — an unverified report by a vehicle owner.

LANE DEPARTURE: BLIND SPOT DETECTION

Since purchasing this vehicle in January of 2023, it has been to the dealer three times to repair a failed blind spot monitoring system and rear cross traffic alert system due to corroded pins in the connectors of the sensors. According to the dealer, this is due to the connector utilizing only four of eight pins which leaves four pins unused and open to corrosion. On the third trip in, the dealer applied, "super glue" to try and prevent any future corrosion. While there was not a specific accident related to this, I do believe this has the potential to cause issues in the future if not properly addressed by Ford. See attached pdf from dealer for additional supporting information.

NHTSA complaint #11562381 — an unverified report by a vehicle owner.

BACK OVER PREVENTION: REARVIEW SYSTEM BRAKING

Since purchasing this vehicle in January of 2023, it has been to the dealer three times to repair a failed blind spot monitoring system and rear cross traffic alert system due to corroded pins in the connectors of the sensors. According to the dealer, this is due to the connector utilizing only four of eight pins which leaves four pins unused and open to corrosion. On the third trip in, the dealer applied, "super glue" to try and prevent any future corrosion. While there was not a specific accident related to this, I do believe this has the potential to cause issues in the future if not properly addressed by Ford. See attached pdf from dealer for additional supporting information.

NHTSA complaint #11562381 — an unverified report by a vehicle owner.

FORWARD COLLISION AVOIDANCE: WARNINGS

vehicle has been shifting into neutral at speeds for 65 mph or more , it is constantly locking and unlocking itself when turned off. It malfuctiins during auto pilot asst( doesnt read the hands even though they are on the wheel) Today it wouldn't turned on. when I pressed the brake to turn it on, it said that the steering system fails and that the braking system failed and the screen powered down to save battery. when pressed the brake shook and then locked down. even if left on this vehicle turns off after idling for more than 10 minutes. so that makes no sense. It wouldn't even attempt to turn over.

NHTSA complaint #11543285 — an unverified report by a vehicle owner.

LANE DEPARTURE: ASSIST

vehicle has been shifting into neutral at speeds for 65 mph or more , it is constantly locking and unlocking itself when turned off. It malfuctiins during auto pilot asst( doesnt read the hands even though they are on the wheel) Today it wouldn't turned on. when I pressed the brake to turn it on, it said that the steering system fails and that the braking system failed and the screen powered down to save battery. when pressed the brake shook and then locked down. even if left on this vehicle turns off after idling for more than 10 minutes. so that makes no sense. It wouldn't even attempt to turn over.

NHTSA complaint #11543285 — an unverified report by a vehicle owner.

FORWARD COLLISION AVOIDANCE: AUTOMATIC EMERGENCY BRAKING

vehicle has been shifting into neutral at speeds for 65 mph or more , it is constantly locking and unlocking itself when turned off. It malfuctiins during auto pilot asst( doesnt read the hands even though they are on the wheel) Today it wouldn't turned on. when I pressed the brake to turn it on, it said that the steering system fails and that the braking system failed and the screen powered down to save battery. when pressed the brake shook and then locked down. even if left on this vehicle turns off after idling for more than 10 minutes. so that makes no sense. It wouldn't even attempt to turn over.

NHTSA complaint #11543285 — an unverified report by a vehicle owner.