Owners have filed 93 complaints
about the 2003 Ford Explorer Sport Trac with NHTSA between 2003 and 2021.
The largest single group is the engine & cooling.
Across this model's run it ranks 5 of 8 worst.
The letter says how bad. This says what kind — whether this year drew
an unusual number of complaints, unusually dangerous
ones, or failures that arrived unusually early.
The dashed ring is 50 — the national norm. Further out is worse.
Complaint volume — 41
Against the median year of the Ford Explorer Sport Trac. 50 means typical for this
model; 100 means roughly double.
Severity — 94
18.3% of these complaints
involved a crash, fire, injury or death, against a national rate of
9.7%.
Early failure — 77
45% of failures with a mileage on record happened under
36,000 miles, against a national rate of
29%.
How 2003 compares with every other Ford Explorer Sport Trac
NHTSA files every complaint against a named sub-assembly, not just a
system. This is the difference between knowing it was "the engine" and
knowing which part of it — the list to hand a mechanic.
Odometer readings owners gave when they filed. About half of all
complaints include one.
Under 1,000 miles
69.4%
1,000 – 9,999 miles
1523.4%
10,000 – 24,999 miles
710.9%
25,000 – 49,999 miles
57.8%
50,000 – 74,999 miles
69.4%
75,000 – 99,999 miles
1218.8%
100,000 – 149,999 miles
46.3%
150,000+ miles
914.1%
When owners complained
A spike years after the car went on sale usually means a part wearing
out on schedule across the whole fleet — the kind of pattern no single
owner can see from inside their own car.
May 2003peak 7Sep 2021
NHTSA investigations into the 2003 Ford Explorer Sport Trac
An investigation is the step before a recall: the agency has seen enough
complaints to look into a pattern itself. An open one means it thinks
something may be wrong and nothing has been fixed yet.
PE09020Opened 21 Apr 2009Closed 19 Aug 2009STEERING:COLUMN
VEHICLE ROLLAWAY ALLEGATIONS
IN RESPONSE TO AN INFORMATION REQUEST (IR) LETTER SENT BY THE OFFICE OF DEFECTS INVESTIGATION (ODI), FORD STATED CONSUMER REPORTS OF HIGHER THAN EXPECTED EFFORTS WHEN SHIFTING INTO AND OUT OF PARK COULD BE A RESULT OF A GROOVE BEING WORN INTO THE SWING ARM RAMP OF THE STEERING COLUMN. THE SWING ARM IS A COMPONENT BOLTED TO THE STEERING COLUMN THAT ASSISTS IN SHIFTING THROUGH THE TRANSMISSION GEARS.AN ENGINEERING EVALUATION CONDUCTED BY FORD OF RETURNED STEERING COLUMNS FOUND THE GROOVE COULD BE CREATED OVER TIME IF CONSUMER SHIFT MORE QUICKLY FROM THE DRIVE OR REVERSE TO PARK THAN THE BRAKE SH...
DP05005Opened 22 Sep 2005Closed 4 Jan 2006ENGINE AND ENGINE COOLING:ENGINE
SPARK PLUG EJECTION FROM CYLINDER HEAD
ON SEPTEMBER 6, 2005, ODI RECEIVED A PETITION REQUESTING THAT THE AGENCY INVESTIGATE ALLEGATIONS OF ENGINE SPARK PLUG EJECTION IN CERTAIN MODEL YEAR 1997 THROUGH 2004 FORD VEHICLES WITH TRITON V-8 AND V-10 ENGINES.ODI RECEIVED A TOTAL OF 474 NON-DUPLICATIVE COMPLAINTS ON THE SUBJECT VEHICLES WHERE THE COMPLAINANT, OR THE DEALER REPAIRING THE VEHICLE, REPORTED THAT A SPARK PLUG DETACHED FROM THE CYLINDER AND/OR EJECTED FROM THE ENGINE.AS OF DECEMBER 8, 2005, ODI IS NOT AWARE OF ANY ALLEGATIONS WHERE THE ALLEGED DEFECT RESULTED IN A LOSS OF VEHICLE CONTROL, A CRASH, AN INJURY, OR A FATALITY IN A...
Recalls on the 2003 Ford Explorer Sport Trac
A complaint is one owner's allegation. A recall is the point at which
the manufacturer or a regulator agreed the defect is real and dangerous
enough to fix for free — however old the car is.
United States — NHTSA
06E026000
EXTERIOR LIGHTING
CERTAIN PRO-A MOTORS CORNER LAMPS, TURN SIGNALS, AND HEADLIGHTS SOLD AS REPLACEMENT LAMPS FOR USE ON CERTAIN PASSENGER VEHICLES LISTED ABOVE. SOME COMBINATION LAMPS THAT ARE NOT EQUIPPED WITH AMBER SIDE REFLECTORS FAIL TO CONFORM TO FEDERAL MOTOR VEHICLE SAFETY STANDARD NO. 108, LAMPS, REFLECTIVE DEVICES, AND ASSOCIATED EQUIPMENT.
Risk: WITHOUT THE AMBER REFLECTORS, THE VEHICLE WILL BE POORLY ILLUMINATED, POSSIBLY RESULTING IN A VEHICLE CRASH WITHOUT WARNING.
Reports where the owner recorded a crash, a fire, an injury or a death.
Temple, TXCrash3 injured
AIR BAGS
The driver was driving down the expressway and her back tire blew out causing her vehicle to spiral out of control and the vehicle then flipped and started rolling downhill, the vehicle airbags did not deploy in the vehicle at all. The driver and her mother are in critical condition. Yes, the safety of others safety was put at risk. I did contact Ford Manufacturer on her behind of the airbags and they said there is nothing they can do for her with the vehicle being totaled out. But my main problem is why these airbags did not deploy. The vehicle is going to be inspected by her insurance company here in the next few days. There were no prior lamps, messages, or anything that would have indicated that the airbags were defective.
NHTSA complaint #11421035 — an unverified report by a vehicle owner.
at 180,000 milesCharlotte, NCFire
ELECTRICAL SYSTEM
TL* THE CONTACT OWNS A 2003 FORD EXPLORER SPORT TRAC. THE CONTACT STATED THAT THE VEHICLE IGNITED IN FLAMES WHILE PARKED IN THE DRIVEWAY. THE CONTACT DID NOT DISCLOSE HOW THE FIRE WAS EXTINGUISHED. A POLICE REPORT WAS NOT FILED. THE VEHICLE WAS NOT DIAGNOSED OR REPAIRED. THE MANUFACTURER WAS MADE AWARE OF THE FAILURE. THE FAILURE MILEAGE WAS 180,000.
NHTSA complaint #10693625 — an unverified report by a vehicle owner.
at 75,000 milesLake Isabella, CACrash1 injured
SERVICE BRAKES
TL* THE CONTACT OWNS A 2003 FORD EXPLORER SPORT TRAC. THE CONTACT STATED THAT WHILE DRIVING APPROXIMATELY 34 MPH DOWN A MOUNTAIN, THE BRAKES WERE ENGAGED AND THE REAR END OF THE VEHICLE STARTED TO ABRUPTLY MOVE FROM SIDE TO SIDE. AS A RESULT, THE VEHICLE CRASHED INTO THE GUARD RAIL. THE DRIVER'S SIDE CURTAIN AIR BAG AND PASSENGER'S DASH BOARD AIR BAGS DEPLOYED. ALSO, THE CONTACT MENTIONED THAT AS THE PASSENGER'S SIDE AIR BAG DEPLOYED, FLAMES EMITTED OUT OF IT. A POLICE REPORT WAS FILED AND THE CONTACT SUSTAINED NECK AND BACK INJURIES WHICH REQUIRED MEDICAL ATTENTION. THE VEHICLE WAS DESTROYED. THE MANUFACTURER WAS NOT NOTIFIED OF THE ISSUE. THE APPROXIMATE FAILURE MILEAGE WAS 75,000.
NHTSA complaint #10636990 — an unverified report by a vehicle owner.
at 96,600 milesLivonia, MIFire
POWER TRAIN
TL* THE CONTACT OWNS A 2003 FORD EXPLORER SPORT TRAC. THE CONTACT WAS DRIVING WITH THE VEHICLE SPEED CONTROL ENGAGED AT 68 MPH WHEN THE FAILURE OCCURRED. THE VEHICLE BEGAN TO DECELERATE AND SOME SMOKE WAS PRESENT UNDERNEATH THE VEHICLE. WHEN THE CONTACT OPENED THE HOOD THERE WAS NO EVIDENCE OF SMOKE IN THE ENGINE AREA. THE CONTACT WAS CONCERNED ABOUT THE HOUSING UNIT BEING CRACKED OTHER THAN FOR BEING DEFECTIVE, COLD TEMPERATURE OR HIGH HEAT THAT COMES IN CONTACT WITH IT. THE HOUSING UNIT SHOULD NEVER SPLIT APART. THE THERMOSTAT HOUSING UNIT WAS LEAKING. THE OVER DRIVE WARNING LIGHT ILLUMINATED PRIOR TO THE FAILURE. THE CONTACT WAS FORCED TO DRIVE THE VEHICLE ONTO THE EMERGENCY LANE. THE VEHICLE WOULD DRIVE FORWARD OR IN REVERSE AND IT ALSO FAILED TO FUNCTION IN FIRST GEAR. THE VEHICLE WOULD ONLY MOVE FORWARD IN SECOND GEAR. THE CONTACT WAS ABLE TO CONTINUE DRIVING FIVE MILES IN SECOND GEAR TO HIS RESIDENCE AT 35 MPH. AFTER THE FAILURE OCCURRED THE CONTACT ALSO ADDED ANTI FREEZE TO THE VEHICLE. THE TRANSMISSION ALSO FAILED SHORTLY AFTER THE FAILURE OCCURRED AND HE WAS UNABLE TO DRIVE IN REVERSE GEAR. THE MECHANIC STATED THAT THE BANDS IN THE TRANSMISSION MAY HAVE CAUSED THE FAILURE TO OCCUR. A LOCAL MECHANIC REPLACED THE THERMOSTAT HOUSING UNIT WHICH HAS THREE HOSES ATTACHED TO IT. FORD WAS CURRENTLY CHECKING THE TRANSMISSION TO DETERMINE THE CAUSE OF FAILURE. THE FAILURE MILEAGE WAS 96,600. THE CURRENT MILEAGE WAS 96,620.
NHTSA complaint #10573221 — an unverified report by a vehicle owner.
at 96,600 milesLivonia, MIFire
ENGINE
TL* THE CONTACT OWNS A 2003 FORD EXPLORER SPORT TRAC. THE CONTACT WAS DRIVING WITH THE VEHICLE SPEED CONTROL ENGAGED AT 68 MPH WHEN THE FAILURE OCCURRED. THE VEHICLE BEGAN TO DECELERATE AND SOME SMOKE WAS PRESENT UNDERNEATH THE VEHICLE. WHEN THE CONTACT OPENED THE HOOD THERE WAS NO EVIDENCE OF SMOKE IN THE ENGINE AREA. THE CONTACT WAS CONCERNED ABOUT THE HOUSING UNIT BEING CRACKED OTHER THAN FOR BEING DEFECTIVE, COLD TEMPERATURE OR HIGH HEAT THAT COMES IN CONTACT WITH IT. THE HOUSING UNIT SHOULD NEVER SPLIT APART. THE THERMOSTAT HOUSING UNIT WAS LEAKING. THE OVER DRIVE WARNING LIGHT ILLUMINATED PRIOR TO THE FAILURE. THE CONTACT WAS FORCED TO DRIVE THE VEHICLE ONTO THE EMERGENCY LANE. THE VEHICLE WOULD DRIVE FORWARD OR IN REVERSE AND IT ALSO FAILED TO FUNCTION IN FIRST GEAR. THE VEHICLE WOULD ONLY MOVE FORWARD IN SECOND GEAR. THE CONTACT WAS ABLE TO CONTINUE DRIVING FIVE MILES IN SECOND GEAR TO HIS RESIDENCE AT 35 MPH. AFTER THE FAILURE OCCURRED THE CONTACT ALSO ADDED ANTI FREEZE TO THE VEHICLE. THE TRANSMISSION ALSO FAILED SHORTLY AFTER THE FAILURE OCCURRED AND HE WAS UNABLE TO DRIVE IN REVERSE GEAR. THE MECHANIC STATED THAT THE BANDS IN THE TRANSMISSION MAY HAVE CAUSED THE FAILURE TO OCCUR. A LOCAL MECHANIC REPLACED THE THERMOSTAT HOUSING UNIT WHICH HAS THREE HOSES ATTACHED TO IT. FORD WAS CURRENTLY CHECKING THE TRANSMISSION TO DETERMINE THE CAUSE OF FAILURE. THE FAILURE MILEAGE WAS 96,600. THE CURRENT MILEAGE WAS 96,620.
NHTSA complaint #10573221 — an unverified report by a vehicle owner.
at 182,000 milesEllenwood, GAFire
ELECTRICAL SYSTEM
TL* THE CONTACT OWNS A 2003 FORD EXPLORER SPORT TRAC. WHILE DRIVING APPROXIMATELY 60 MPH, THE VEHICLE ABNORMALLY DECELERATED TO 40 MPH. IN ADDITION, THERE WAS SMOKE COMING FROM THE FRONT END OF THE VEHICLE. THE CONTACT WAS INFORMED BY ANOTHER DRIVER THAT SPARKS WERE COMING FROM UNDER THE VEHICLE. THE CONTACT MANEUVERED THE VEHICLE TO THE SHOULDER AND DISCOVERED THAT THERE WERE FLAMES UNDER THE DRIVER'S SIDE OF THE VEHICLE. THE FIRE DEPARTMENT WAS CALLED AND A FIRE REPORT WAS FILED. THE VEHICLE WAS TOWED TO A TOW YARD AND WAS NOT REPAIRED. THE VEHICLE WAS DESTROYED. THE APPROXIMATE FAILURE MILEAGE WAS 182,000.
NHTSA complaint #10453910 — an unverified report by a vehicle owner.
The most recent complaints
In the owners' own words, exactly as filed with NHTSA.
Smithville, MO
SERVICE BRAKES
drivers side rear brake line developed a hole caused by the emergency brake cable rubbing against it causing all the brake fluid to leak & the brakes failed. Fortunately my husband was driving on our rural road & not out on the main highway. We have not been able to get it repaired yet.
NHTSA complaint #11432965 — an unverified report by a vehicle owner.
Temple, TXCrash3 injured
AIR BAGS
The driver was driving down the expressway and her back tire blew out causing her vehicle to spiral out of control and the vehicle then flipped and started rolling downhill, the vehicle airbags did not deploy in the vehicle at all. The driver and her mother are in critical condition. Yes, the safety of others safety was put at risk. I did contact Ford Manufacturer on her behind of the airbags and they said there is nothing they can do for her with the vehicle being totaled out. But my main problem is why these airbags did not deploy. The vehicle is going to be inspected by her insurance company here in the next few days. There were no prior lamps, messages, or anything that would have indicated that the airbags were defective.
NHTSA complaint #11421035 — an unverified report by a vehicle owner.
Greenville, FL
FUEL/PROPULSION SYSTEM
TAKATA RECALL .. THE SMELL OF FUEL INSIDE THE CAB AND OUTSIDE IS REALLY BAD. IT'S MAKING ME SICK AND GIVING ME HEADACHES. THE TRUCK DOESN'T RUN RIGHT AND THE MILEAGE IS AWFUL.
NHTSA complaint #11240999 — an unverified report by a vehicle owner.
at 176,000 milesOran, MO
SUSPENSION
WE HAD PURCHASED THIS VEHICLE BOUT A YEAR AGO AND WHEN WE GOT IT WE WENT TO GET TIRES AND FRONT END ALIGNMENT AND THEY ENDED UP REPLACING UPPER ND LOWER BALL JOINTS, CONTROL ARM AND SWAY BAR ON PASSENGER SIDE.THIS WAS 6/20/2017. IT WASN'T MAKING ANY NOISE UNTIL 1/3/2018. I WAS GOING DOWN CITY STREET AND SOMETHING POPPED AND THEN IT STARTED ROARING. IF YOU PUT IN 4WD IT ROARS LOADER AND JERKS. 1/23/18 REPLACED DRIVERS SIDE WHEEL HUB AND BEARINGS. IT STILL ROARS WHILE ACCELERATING SPEED BUT NOT AS BAD IN 2WD BUT PUT IN 4WD ITS REAL LOUD AND JERKS YOU . I HAVE DONE RESEARCH ONLINE FOR THIS YEAR MODEL SPORT TRAC AND IT SEEMS LIKE THERE ARE SEVERAL COMPLAINTS ABOUT THIS SAME ISSUE. EVERYTIME GET ONE THING FIXED ON FRONT END SOMETHING ELSE HAPPENS TO IT. YOU CAN DRIVE IT BUT IF YOU GET OVER 10-15 MPH THE ROARING GETS WORSE AND IT LOCKED THE THE WHOLE WHEEL UP AND JERKED THE TRUCK TO THE SIDE OF THE ROAD
NHTSA complaint #11064418 — an unverified report by a vehicle owner.
Lake Elmo, MN
SUSPENSION
THE CAB TO FRAME MOUNTING BOLT BUSHINGS, AND STEERING STABILIZER BUSHINGS ARE HAVE AND ARE CRUMBLING. ALL NEED TO BE REPLACED. I FEEL FORD IS AWARE OF THIS PROBLEM AND SHOULD HAVE TO FIX IT. I JUST INHERITED THIS TRUCK AND JUST FOUND OUT ABOUT THIS. THANK YOU.
NHTSA complaint #11033833 — an unverified report by a vehicle owner.
Lake Elmo, MN
STRUCTURE:BODY
THE CAB TO FRAME MOUNTING BOLT BUSHINGS, AND STEERING STABILIZER BUSHINGS ARE HAVE AND ARE CRUMBLING. ALL NEED TO BE REPLACED. I FEEL FORD IS AWARE OF THIS PROBLEM AND SHOULD HAVE TO FIX IT. I JUST INHERITED THIS TRUCK AND JUST FOUND OUT ABOUT THIS. THANK YOU.
NHTSA complaint #11033833 — an unverified report by a vehicle owner.
at 135,000 milesOcean View, NJ
POWER TRAIN
TRUCK WAS RUNNING FINE. THEN ON SEVERAL OCCASIONS IT WOULD SLIP OUT OF GEAR WHILE I WAS COMING OFF OF OR ONTO EXIT RAMPS. SEEMED LIKE AS THE ENGINE DECELERATED IT WOULD SLIP INTO NEUTRAL. SOMETIMES IT WOULD EVENTUALLY FIND THE GEAR AND SOMETIMES I HAD TO COME TO A COMPLETE STOP, WHICH WAS REALLY SCARY SINCE I WAS IN TRAFFIC WHEN THIS HAPPENED. A SHORT TIME LATE (A MATTER OF WEEKS). I NOTICED IT WOULD NOT GO INTO GEAR WHEN THE TRUCK WAS COLD (AFTER SITTING OVERNIGHT. THIS HAS RAPIDLY PROGRESSED INTO ALMOST COMPLETE FAILURE. I CAN STILL GET THE TRUCK TO MOVE IF I SHIFT MANUALLY INTO L1 OR L2 BUT D DOES NOT WORK AT ALL. ADDITIONALLY I NOTICED THAT SOMETIMES MY O/D LIGHT WOULD BE BLINKING AND SOMETIME O/D WOULD GO COMPLETELY OFF AND THE TRUCK WOULD NOT SHIFT INTO HIGH GEAR. I FOUND IF I STOPPED, TURNED THE TRUCK OFF AND RESTARTED IT WOULD OFTEN FIX THE ISSUE. THIS IS NOT LONGER TRUE. I WILL BE TAKING THE TRUCK TO MY MECHANIC ON MONDAY. I LOOKED UP THE ISSUE AND SEE THAT THIS IS COMMON COMPLAINT WITH MANY EARLY 2000 FORD VEHICLES. SHAME THE COMPANY DOES NOT RECOGNIZE IT'S FAILURE AND STAND UP AND FIX IT. I DID NOT HAVE ANY ACCIDENT DUE TO THIS ISSUE BUT I COULD SEE IF THIS FAILURE OCCURRED AS SOMEONE WAS PULLING INTO TRAFFIC OR IN THE MIDDLE OF HEAVY TRAFFIC THAT THIS COULD DEFINITELY CAUSE A SERIOUS ACCIDENT.
NHTSA complaint #10929716 — an unverified report by a vehicle owner.
at 153,718 milesMartinez, GA
AIR BAGS
I WAS LEAVING THE STORE PARKING LOT. I STARTED THE CAR, PRESSED THE BREAK, PUT THE VEHICLE IN DRIVE AND THE PASSENGER SIDE AIRBAG DEPLOYED. THIS IS THE SECOND TIME THIS HAS HAPPENED SINCE THE FIRST INCIDENT IN SEPTEMBER 2014. THE VEHICLE WAS NOT HIT OR BUMPED IN ANY WAY. I WAS NOT BACKING OUT, I WAS IN DRIVE TO PULL OUT OF THE SPACE.
NHTSA complaint #10703696 — an unverified report by a vehicle owner.
at 84,292 milesOrlando, FL
ENGINE
TOOK VEHICLE IN FLUID CHANGES, COMPLETE CHECK, AND TO INVESTIGATE A LEAK UNDER VEHICLE. AFTER "COMPLETE" CHECK SAID THEY FOUND BAD SERPENTINE BELT, AIR FILTER AND BUT NOTHING VALVE COVER GASKETS AS CAUSE OF LEAK. COST TO REPAIR GASKETS OVER $1000. WHILE DOING REPAIR THEY CALLED AGAIN AND SAID THEY FOUND THAT THE REAR TIMING CARTRIDGE WAS BROKEN AND PIECES OF IT MISSING. TOLD ME THAT BOLT WAS WORE HALF WAY THROUGH AS TIMING CHAINING WAS RUBBING IT. SAID IF IT BREAKS BEFORE REPAIR ENGINE WILL "BLOW" AND NEED TO BE REPLACED. TOLD ME IT WOULD COSTS OVER $2,500 TO REPLACE THIS CARTRIDGE. TOTAL COST WAS NOW OVER $4,000. I ASKED WHY PART WAS BAD WHEN ENGINE ONLY HAD 84,000 MILES AND WHY THIS WASN'T FOUND WITH THE "COMPLETE" CHECK. MECHANIC STATED ONLY SAW IT BECAUSE HE HAD THINGS APART TO FIX VALVE COVER GASKETS. TOLD ME IT WAS A PLASTIC PART AND EVEN WITH LOW MILEAGE THE PLASTIC DETERIORATES WITH TIME. SAID PART ONLY DESIGNED TO LAST 100,000 MILES. IF I AM TO BELIEVE THIS FORD MECHANIC, FORD USES A PLASTIC PART IN A CRUCIAL PART OF THE ENGINE (TIMING) AND IF THAT PART FAILS THE ENGINE WILL "BLOW". AND THEY CANNOT KNOW THE PART IS BAD UNLESS THEY HAVE THE ENGINE APART FOR OTHER MAJOR REPAIRS. SO IF THE VALVE COVER GASKETS WERE NOT LEAKING THE ISSUE WOULD HAVE BEEN UNDETECTED BY THE FORD MAINTENANCE "COMPLETE" CHECK UP. IN ADDITION FORD HAS NOT ISSUED A WARNING THAT THIS ENGINE WILL POSSIBLY "BLOW" AFTER ONLY 100,000 MILES IF THIS PART NOT REPLACED BY A $2,500.00 - $3,000.00 REPAIR. FORD SHOULD PAY FOR THIS REPAIR. THEY DESIGN A VEHICLE THIS WAY WITH NO WARNING TO THE BUYERS/OWNERS. IF I AM TO BELIEVE THE FORD MECHANIC THERE IS NO WAY TO REALLY KNOW YOU MAY HAVE A PROBLEM. HOW ARE WE TO PROTECT OURSELVES? MY FRIEND SHOWED ME THIS SITE AND DID SOME SEARCHING ON OTHER BLOGS/SITES DEALING WITH VEHICLE ISSUES. THERE ARE NUMEROUS CASES OF THIS UNACCEPTABLE ISSUE.
NHTSA complaint #10702861 — an unverified report by a vehicle owner.
at 180,000 milesCharlotte, NCFire
ELECTRICAL SYSTEM
TL* THE CONTACT OWNS A 2003 FORD EXPLORER SPORT TRAC. THE CONTACT STATED THAT THE VEHICLE IGNITED IN FLAMES WHILE PARKED IN THE DRIVEWAY. THE CONTACT DID NOT DISCLOSE HOW THE FIRE WAS EXTINGUISHED. A POLICE REPORT WAS NOT FILED. THE VEHICLE WAS NOT DIAGNOSED OR REPAIRED. THE MANUFACTURER WAS MADE AWARE OF THE FAILURE. THE FAILURE MILEAGE WAS 180,000.
NHTSA complaint #10693625 — an unverified report by a vehicle owner.
at 100,000 milesCreighton, MO
POWER TRAIN
MY FORD SPORT TRAC HAS FAILED TO LOCK WHEN THE GEAR SHIFT IS PUT INTO THE PARK POSITION. WHEN YOU START TO GET OUT THE VEHICLE WILL ROLL AND YOU WILL HEAR A CLICKING NOISE IN THE TRANSMISSION. IT HAS DONE THIS FOR SOME TIME AND I HAD IT FIXED ONCE BUT IT IS DOING IT AGAIN.
NHTSA complaint #10640076 — an unverified report by a vehicle owner.
at 148,745 milesMartinez, GA
AIR BAGS
I WAS PICKING MY DAUGHTER UP FROM SCHOOL. WE GOT INTO THE CAR PUT OUR SEATBELTS ON I STARTED THE VEHICLE AND PUT IT IN GEAR. I PICKED MY FOOT UP AND MOVED TO THE GAS WHEN I NOTICED A CAR COMING UP FROM BESIDE ME AND THEN I PRESSED THE BRAKE AND THE PASSENGER SIDE AIRBAG DEPLOYED CRACKING THE WINDSHIELD AND PULLING THE DASH COVER AWAY FROM THE RADIO AND AIR VENT. WE CALLED FORD MOTOR AND WE WERE TOLD TO TAKE IT TO A DEALERSHIP TO BE EXAMINED. FORD CUSTOMER CARE HAS LEFT MESSAGES AT OUR HOME NUMBER WHEN WE RETURN THE CALLS WE ASK THEM TO CALL OUR CELL NUMBERS AND THEY WILL NOT. I THINK THE DO NOT WANT TO TALK TO US. A WEEK LATER THE DEALERSHIP CALLED AND SAID THAT FORD MOTOR WOULD PAY FOR THE DIAGNOSTIC BUT WOULD NOT PAY FOR THE REPAIRS BECAUSE THE CAR IS OUT OF WARRANTY. THAT THE AIRBAG FAILING IS NO DIFFERENT THEN HAVING TO CHANGE OUT THE BRAKES FROM WEAR AND TEAR. WE WERE NOT AWARE THAT A SAFETY FEATURE HAD AN EXPIRATION DATE. I WAS TO THE UNDERSTANDING THAT A SAFETY FEATURE SHOULD LAST THE LIFT TIME OF THE VEHICLE. BECAUSE OF THIS I AM WORRIED ABOUT DRIVING ANY CARS WITH AIRBAGS. WE WERE NOT ASKING FORD MOTOR FOR ANYTHING ADDITIONAL BUT TO JUST REPAIR THE CAR AND WE CAN NEVER TALK TO ANYONE AT THE COMPANY.
NHTSA complaint #10638789 — an unverified report by a vehicle owner.
at 75,000 milesLake Isabella, CACrash1 injured
SERVICE BRAKES
TL* THE CONTACT OWNS A 2003 FORD EXPLORER SPORT TRAC. THE CONTACT STATED THAT WHILE DRIVING APPROXIMATELY 34 MPH DOWN A MOUNTAIN, THE BRAKES WERE ENGAGED AND THE REAR END OF THE VEHICLE STARTED TO ABRUPTLY MOVE FROM SIDE TO SIDE. AS A RESULT, THE VEHICLE CRASHED INTO THE GUARD RAIL. THE DRIVER'S SIDE CURTAIN AIR BAG AND PASSENGER'S DASH BOARD AIR BAGS DEPLOYED. ALSO, THE CONTACT MENTIONED THAT AS THE PASSENGER'S SIDE AIR BAG DEPLOYED, FLAMES EMITTED OUT OF IT. A POLICE REPORT WAS FILED AND THE CONTACT SUSTAINED NECK AND BACK INJURIES WHICH REQUIRED MEDICAL ATTENTION. THE VEHICLE WAS DESTROYED. THE MANUFACTURER WAS NOT NOTIFIED OF THE ISSUE. THE APPROXIMATE FAILURE MILEAGE WAS 75,000.
NHTSA complaint #10636990 — an unverified report by a vehicle owner.
at 200,000 milesKite, GA
POWER TRAIN
TL* THE CONTACT OWNS A 2003 FORD EXPLORER SPORT TRAC. WHILE DRIVING ON AN INCLINE, THE TRANSMISSION SLIPPED AND THE ENGINE RPMS INCREASED ABNORMALLY. THE VEHICLE STALLED AND THE OVERDRIVE WARNING INDICATOR ILLUMINATED. THE FAILURE OCCURRED APPROXIMATELY TEN TIMES AND AT VARIOUS SPEEDS. THE VEHICLE WAS NOT REPAIRED AND THE MANUFACTURER WAS NOTIFIED. THE APPROXIMATE FAILURE MILEAGE WAS 200,000.
NHTSA complaint #10621527 — an unverified report by a vehicle owner.
at 73,300 milesSelinsgrove, PA
STEERING
TL* THE CONTACT OWNS A 2003 FORD EXPLORER SPORT TRAC. THE CONTACT STATED THAT THE POWER STEERING FLUID LEAKED ONTO THE GROUND. THE VEHICLE WAS TAKEN TO AN INDEPENDENT MECHANIC WHO INFORMED THE CONTACT THAT THE POWER STEERING HIGH PRESSURE TUBE FRACTURED AS A RESULT OF RUST. THE VEHICLE WAS REPAIRED. THE MANUFACTURER WAS NOTIFIED OF THE DEFECT. THE APPROXIMATE FAILURE MILEAGE WAS 73,300. UPDATED 5/27/14
NHTSA complaint #10583164 — an unverified report by a vehicle owner.
at 190,000 milesKansas City, MO
STRUCTURE:BODY
BOTH REAR DOORS FAILED TO OPEN FROM THE INSIDE AFTER BEING USED ONLY A FEW DOZEN TIMES EACH. THE CAUSE WAS THE INTERIOR DOOR HANDLE (PLASTIC) BROKE INSIDE THE DOOR. THIS IS A BIG SAFETY ISSUE BECAUSE THIS MEANS THAT REAR SEAT PASSENGERS CANNOT EGRESS THE VEHICLE WITHOUT IT BEING OPENED BY SOMEONE ON THE OUTSIDE. THIS IS EVIDENTLY A COMMON PROBLEM WITH MANY FORD VEHICLES USING THIS DOOR HANDLE - THERE SHOULD HAVE BEEN A RECALL ISSUED YEARS AGO.
NHTSA complaint #10577786 — an unverified report by a vehicle owner.
at 96,600 milesLivonia, MIFire
POWER TRAIN
TL* THE CONTACT OWNS A 2003 FORD EXPLORER SPORT TRAC. THE CONTACT WAS DRIVING WITH THE VEHICLE SPEED CONTROL ENGAGED AT 68 MPH WHEN THE FAILURE OCCURRED. THE VEHICLE BEGAN TO DECELERATE AND SOME SMOKE WAS PRESENT UNDERNEATH THE VEHICLE. WHEN THE CONTACT OPENED THE HOOD THERE WAS NO EVIDENCE OF SMOKE IN THE ENGINE AREA. THE CONTACT WAS CONCERNED ABOUT THE HOUSING UNIT BEING CRACKED OTHER THAN FOR BEING DEFECTIVE, COLD TEMPERATURE OR HIGH HEAT THAT COMES IN CONTACT WITH IT. THE HOUSING UNIT SHOULD NEVER SPLIT APART. THE THERMOSTAT HOUSING UNIT WAS LEAKING. THE OVER DRIVE WARNING LIGHT ILLUMINATED PRIOR TO THE FAILURE. THE CONTACT WAS FORCED TO DRIVE THE VEHICLE ONTO THE EMERGENCY LANE. THE VEHICLE WOULD DRIVE FORWARD OR IN REVERSE AND IT ALSO FAILED TO FUNCTION IN FIRST GEAR. THE VEHICLE WOULD ONLY MOVE FORWARD IN SECOND GEAR. THE CONTACT WAS ABLE TO CONTINUE DRIVING FIVE MILES IN SECOND GEAR TO HIS RESIDENCE AT 35 MPH. AFTER THE FAILURE OCCURRED THE CONTACT ALSO ADDED ANTI FREEZE TO THE VEHICLE. THE TRANSMISSION ALSO FAILED SHORTLY AFTER THE FAILURE OCCURRED AND HE WAS UNABLE TO DRIVE IN REVERSE GEAR. THE MECHANIC STATED THAT THE BANDS IN THE TRANSMISSION MAY HAVE CAUSED THE FAILURE TO OCCUR. A LOCAL MECHANIC REPLACED THE THERMOSTAT HOUSING UNIT WHICH HAS THREE HOSES ATTACHED TO IT. FORD WAS CURRENTLY CHECKING THE TRANSMISSION TO DETERMINE THE CAUSE OF FAILURE. THE FAILURE MILEAGE WAS 96,600. THE CURRENT MILEAGE WAS 96,620.
NHTSA complaint #10573221 — an unverified report by a vehicle owner.
at 96,600 milesLivonia, MIFire
ENGINE
TL* THE CONTACT OWNS A 2003 FORD EXPLORER SPORT TRAC. THE CONTACT WAS DRIVING WITH THE VEHICLE SPEED CONTROL ENGAGED AT 68 MPH WHEN THE FAILURE OCCURRED. THE VEHICLE BEGAN TO DECELERATE AND SOME SMOKE WAS PRESENT UNDERNEATH THE VEHICLE. WHEN THE CONTACT OPENED THE HOOD THERE WAS NO EVIDENCE OF SMOKE IN THE ENGINE AREA. THE CONTACT WAS CONCERNED ABOUT THE HOUSING UNIT BEING CRACKED OTHER THAN FOR BEING DEFECTIVE, COLD TEMPERATURE OR HIGH HEAT THAT COMES IN CONTACT WITH IT. THE HOUSING UNIT SHOULD NEVER SPLIT APART. THE THERMOSTAT HOUSING UNIT WAS LEAKING. THE OVER DRIVE WARNING LIGHT ILLUMINATED PRIOR TO THE FAILURE. THE CONTACT WAS FORCED TO DRIVE THE VEHICLE ONTO THE EMERGENCY LANE. THE VEHICLE WOULD DRIVE FORWARD OR IN REVERSE AND IT ALSO FAILED TO FUNCTION IN FIRST GEAR. THE VEHICLE WOULD ONLY MOVE FORWARD IN SECOND GEAR. THE CONTACT WAS ABLE TO CONTINUE DRIVING FIVE MILES IN SECOND GEAR TO HIS RESIDENCE AT 35 MPH. AFTER THE FAILURE OCCURRED THE CONTACT ALSO ADDED ANTI FREEZE TO THE VEHICLE. THE TRANSMISSION ALSO FAILED SHORTLY AFTER THE FAILURE OCCURRED AND HE WAS UNABLE TO DRIVE IN REVERSE GEAR. THE MECHANIC STATED THAT THE BANDS IN THE TRANSMISSION MAY HAVE CAUSED THE FAILURE TO OCCUR. A LOCAL MECHANIC REPLACED THE THERMOSTAT HOUSING UNIT WHICH HAS THREE HOSES ATTACHED TO IT. FORD WAS CURRENTLY CHECKING THE TRANSMISSION TO DETERMINE THE CAUSE OF FAILURE. THE FAILURE MILEAGE WAS 96,600. THE CURRENT MILEAGE WAS 96,620.
NHTSA complaint #10573221 — an unverified report by a vehicle owner.
Plymouth, FL
ENGINE
MY ENGINE WENT OUT AFTER ONLY 140000 MILES ON IT WITH NO WARNING. I KNOW SEVERAL PEOPLE THAT OWN A 2003 FORD EXPLORER AND THERE ENGINE WENT OUT AFTER ONLY WITH 100000 MILES ON IT. IT COST ME OVER 3200.00 FOR IT TO BE REPAIRED.
NHTSA complaint #10569056 — an unverified report by a vehicle owner.
Osceola, IN
ELECTRICAL SYSTEM
RUSTING WIRES UNDER THE DRIVERS SIDE STEP PLATE.
NHTSA complaint #10563910 — an unverified report by a vehicle owner.
Osceola, IN
ELECTRICAL SYSTEM
RUSTING WIRES ON THE DRIVERS SIDE STEP PLATE.
NHTSA complaint #10563915 — an unverified report by a vehicle owner.
Apache Junction, AZ
FUEL SYSTEM, GASOLINE
I HAVE A BAD PROBLEM ( 2 ) TIMES WITH THE FUEL PUMP THE FIRST ONE WAS SPRAYING GAS OUT TOP EXTERIOR OF FUEL PUMP .MY HUSBAND WENT TO A WRECKING YARD AND PURCHASED A USED FUEL PUMP THAN 5 TO 6 MONTHS LATER DONE THE SAME THING SPRAYING OUT TOP EXTERIOR ELBOW OF FUEL PUMP. I USE MY TRUCK TO TAKE MY DAUGHTER BACK AND FORTH TO SCHOOL AND IT IS A VERY DANGEROUS CAUSE THE FUMES WERE REALLY BAD INSIDE OF CAB AND PLUS IF SOME ONE WAS TO THROW A CIGARETTE OR ANYTHING THAT COULD IGNITE THE LEAKING GAS . I THINK THAT THIS MATTER SHOULD BE FIXED CAUSE I KNOW THAT I AM NOT THE ONLY ONE THAT HAD OR HAS THIS PROBLEM AND NOT TO SAY ALL OF THE OTHER THINGS THAT ARE WRONG LIKE MY HIGH BEAMS NOT WORKING THE FRONT DOOR WINDOW IS VERY SLOW GOING UP AND DOWN AND THE BACK DOOR ( PASSENGER RIGHT SIDE ) BLOW MOTOR AND ECT. THE BIG ONE IS THE FUEL PUMP I FELL THAT THIS IS THE WORST AND IT SHOULD BE FIX BEFORE SOMEONE GETS BADLY HURT OR KILLED.
NHTSA complaint #10538569 — an unverified report by a vehicle owner.
at 83,000 milesGoffstown, NH
VEHICLE SPEED CONTROL
SITTING AT A STOP SIGN VEHICLE WENT INTO ACCELERATION GAS PEDDLE WENT TO FLOOR. FOOT WAS ON THE BRAKE. CHECKED NO CARPET STUCK UNDER THE GAS PEDDLE. FOOT WAS NOT TOUCHING GAS PEDDLE. IT WAS ALMOST LIKE THE CRUISE CONTROL WAS PRESSING THE GAS PEDDLE. CRUISE CONTROL WAS OFF. SHUT VEHICLE OFF THEN BACK ON ISSUE WENT AWAY. THIS HAS HAPPENED OTHER TIMES TO MYSELF AND MY WIFE. SOMETIMES WHILE PUSHING THE GAS THE GAS PEDDLE LEAVES YOUR FOOT AND CONTINUES TO THE FLOOR ON ITS OWN, PRESSING THE BRAKE AND TURNING VEHICLE OFF SEEMS TO RESOLVE THE ISSUE. THIS ISSUE HAPPENS SO IN FREQUENTLY THAT IT IS HARD TO REPRODUCE FOR SERVICE SHOP.
NHTSA complaint #10479743 — an unverified report by a vehicle owner.
at 83,000 milesGoffstown, NH
ELECTRICAL SYSTEM
SITTING AT A STOP SIGN VEHICLE WENT INTO ACCELERATION GAS PEDDLE WENT TO FLOOR. FOOT WAS ON THE BRAKE. CHECKED NO CARPET STUCK UNDER THE GAS PEDDLE. FOOT WAS NOT TOUCHING GAS PEDDLE. IT WAS ALMOST LIKE THE CRUISE CONTROL WAS PRESSING THE GAS PEDDLE. CRUISE CONTROL WAS OFF. SHUT VEHICLE OFF THEN BACK ON ISSUE WENT AWAY. THIS HAS HAPPENED OTHER TIMES TO MYSELF AND MY WIFE. SOMETIMES WHILE PUSHING THE GAS THE GAS PEDDLE LEAVES YOUR FOOT AND CONTINUES TO THE FLOOR ON ITS OWN, PRESSING THE BRAKE AND TURNING VEHICLE OFF SEEMS TO RESOLVE THE ISSUE. THIS ISSUE HAPPENS SO IN FREQUENTLY THAT IT IS HARD TO REPRODUCE FOR SERVICE SHOP.
NHTSA complaint #10479743 — an unverified report by a vehicle owner.
at 83,000 milesGoffstown, NH
FUEL/PROPULSION SYSTEM
SITTING AT A STOP SIGN VEHICLE WENT INTO ACCELERATION GAS PEDDLE WENT TO FLOOR. FOOT WAS ON THE BRAKE. CHECKED NO CARPET STUCK UNDER THE GAS PEDDLE. FOOT WAS NOT TOUCHING GAS PEDDLE. IT WAS ALMOST LIKE THE CRUISE CONTROL WAS PRESSING THE GAS PEDDLE. CRUISE CONTROL WAS OFF. SHUT VEHICLE OFF THEN BACK ON ISSUE WENT AWAY. THIS HAS HAPPENED OTHER TIMES TO MYSELF AND MY WIFE. SOMETIMES WHILE PUSHING THE GAS THE GAS PEDDLE LEAVES YOUR FOOT AND CONTINUES TO THE FLOOR ON ITS OWN, PRESSING THE BRAKE AND TURNING VEHICLE OFF SEEMS TO RESOLVE THE ISSUE. THIS ISSUE HAPPENS SO IN FREQUENTLY THAT IT IS HARD TO REPRODUCE FOR SERVICE SHOP.
NHTSA complaint #10479743 — an unverified report by a vehicle owner.