37 of the
503 complaints about the 2001 Ford Explorer are about the
braking system — 7% of everything
reported for this model year.
Half of the failures with a mileage on record happened before
35,000 miles.
MAIN PROBLEM AT THE MOMENT IS A CLICKING, KNOCKING NOISE THAT SOUNDS LIKE IS COMING FROM UNDERNEATH TRUCK IN THE MIDDLE. YOU CAN FEEL TRUCK SHAKE/VIBRATE WHEN YOU HEAR THE NOISE. PREVIOUS PROBLEMS LUG BOLTS CAME LOOSE AND ALMOST CAUSE TIRE TO FALL OFF. OTHER PROBLEM TRUCK STARTED OFF SOUNDING LIKE THE BRAKE PADS WERE GOING THEN THE TRUCK STARTED MAKING A HORRIBLE GRINDING NOISE . FELT LIKE THE ENGINE WAS GOING TO FALL OUT. ENDED UP BEING FRONT PASSENGER SIDE TIRE. RIM HAD STATTERED.
NHTSA complaint #10790422 — an unverified report by a vehicle owner.
at 100,000 miles605-215-3876, SD
SERVICE BRAKES
TL* THE CONTACT OWNS A 2001 FORD EXPLORER. THE CONTACT STATED THAT WHILE DRIVING APPROXIMATELY 35 MPH, THE ANTI LOCK BRAKING SYSTEM SUDDENLY MALFUNCTIONED AND THE VEHICLE FAILED TO STOP. THE CONATCT HAD TO ENGAGE THE EMERGENCY BRAKE TO STOP THE VEHICLE. THE CONTACT INDICATED THAT THE DEFECT OCCURRED MULTIPLE TIMES. THE VEHICLE WAS TAKEN TO AN INDEPENDENT MECHANIC, WHO WAS UNABLE TO DIAGNOSE THE DEFECT. THE MANUFACTURER WAS NOT NOTIFIED. THE FAILURE MILEAGE WAS 100,000.
NHTSA complaint #10604536 — an unverified report by a vehicle owner.
at 48,584 milesIndianapolis, IN
SERVICE BRAKES, HYDRAULIC:ANTILOCK/TRACTION CONTROL/ELECTRONIC LIMITED SLIP
DT*: THE CONTACT STATED WHILE DRIVING 55 MPH, THE THROTTLE AND SPEED CONTROL STUCK CAUSING THE VEHICLE TO SURGE OVER 90 MPH. THE CRUISE CONTROL WAS NOT IN USE AT THE TIME. THE BRAKES WOULD NOT WORK AND THE CONTACT STATED THE CONSTANT PRESSURE TO THE BRAKES CAUSED THEM TO SMOKE AND ALMOST CATCH ON FIRE. THERE WERE NO LIGHTS ILLUMINATED ON THE DASHBOARD PRIOR TO THE INCIDENT. THE DEALERSHIP WAS ALERTED. THERE WERE NO PROBLEMS WITH THE VEHICLE'S CRUISE CONTROL PRIOR TO THE INCIDENT.
NHTSA complaint #10165951 — an unverified report by a vehicle owner.
Edgewood, MD
SERVICE BRAKES, HYDRAULIC:FOUNDATION COMPONENTS:DISC:CALIPER
THE DRIVER NOTICED WHILE APPLYING THE BRAKES A LOUD KNOCKING NOISE STARTED COMING FROM THE REAR OF THE VEHICLE. THE DRIVER TOOK THE VEHICLE TO THE DEALER. THE MECHANIC INFORMED THE DRIVER THAT THE LEFT AND RIGHT BRAKE CALIPER NEEDED REPLACEMENT. PLEASE PROVIDE ADDITIONAL INFORMATION.
NHTSA complaint #10119036 — an unverified report by a vehicle owner.
Grawn, MI
SERVICE BRAKES, HYDRAULIC:FOUNDATION COMPONENTS:DISC:ROTOR
THE RIGHT FRONT WHEEL WAS HOT TO THE TOUCH. ALL FOUR ROTORS WHERE REPLACED. *TC *SC
NHTSA complaint #10103888 — an unverified report by a vehicle owner.
at 41,000 milesRochester, MN
SERVICE BRAKES, HYDRAULIC
AT TIMES MY LEFT TURN SIGNAL WHEN ENGAGED DOESNT WORK AND AT THIS TIME I NOTICE SMOKE COMING OUT OF STEERING COLLUMN,THIS HAS SOMETHING TO DO WITH PRESSING THE BRAKES, SOMETIMES WHEN I DEPRESS IT WORKS THEN GOES OFF WHEN PRESSING A SECOND TIME, ALSO DISPLAY ON STEREO WORKS PART TIME ONLY MAYBE ONE OUT OF EVERY TEN DRIVES.
NHTSA complaint #10074863 — an unverified report by a vehicle owner.
at 14,491 milesJerome, ID
SERVICE BRAKES, HYDRAULIC
I HAVE SEVERAL MORE INVOICES 7-29-03 REPLACED DUST SEALS AND FORGOT TO PUT BRAKES BACK TOGETHER LOST WHOLE FRONT END AND BRAKING. HAD TRUCK FOR 3-4 DAYS THEY HAVE REPLACED THE WATER PUMP PULLEY AND S BELT 2-3 TIMES. CRUISE CONTROL 10-16, 12/31/02 AGAIN SQUELING NOISE 02/28/03 DEFROST KILLS TRUCK AND CHIRPING STILL. 2/10/03 STEERING WHEEL SNAPED PART FALLS AROUND INSIDE,CRUISE CONTROL WAS FIXED, BEARING FAILURE IN BELT TENSIONER AGAIN. TODAY STILL HAVING THE SAME PROBLEM. COME GET THE PIECE OF !@!@#@#. I AM SICK OF TAKING THIS TRUCK IN EVERY MONTH TO FIX SOMETHING. IT IS A LEMON
NHTSA complaint #10070345 — an unverified report by a vehicle owner.
at 28,000 milesMiddlefield, OHCrash
SERVICE BRAKES, HYDRAULIC
WHEN THE CONSUMER ATTEMPTED TO BRAKE, THE VEHICLE EXPERIENCED EXTENDED STOPPING DISTANCE. THE DRIVER HAD AN ACCIDENT AS A RESULT. THE VEHICLE ROLLED OVER. PLEASE DESCRIBE FURTHER DETAILS.
NHTSA complaint #10054141 — an unverified report by a vehicle owner.
at 35,000 milesCameron, WV
SERVICE BRAKES, HYDRAULIC:FOUNDATION COMPONENTS:DISC:CALIPER
WHEN THE BRAKE PEDAL IS DEPRESSED AT ANY SPEED VEHICLE PULLS TO THE RIGHT AND THEN JERKS FORWARD. DEALERSHIP REPLACED THE CALIPERS, AND TURNED THE ROTORS IN AN ATTEMPT TO FIX THE PROBLEM, BUT PROBLEM STILL EXISTS.
NHTSA complaint #10044935 — an unverified report by a vehicle owner.
at 35,000 milesCameron, WV
SERVICE BRAKES, HYDRAULIC:FOUNDATION COMPONENTS:DISC:ROTOR
WHEN THE BRAKE PEDAL IS DEPRESSED AT ANY SPEED VEHICLE PULLS TO THE RIGHT AND THEN JERKS FORWARD. DEALERSHIP REPLACED THE CALIPERS, AND TURNED THE ROTORS IN AN ATTEMPT TO FIX THE PROBLEM, BUT PROBLEM STILL EXISTS.
NHTSA complaint #10044935 — an unverified report by a vehicle owner.
at 29,000 milesCorpus Christi, TX
SERVICE BRAKES, HYDRAULIC
WHILE DRIVING THE CONSUMER ATTEMPTED TO APPLY THE BRAKES BUT THEY GRABBED THEN LET GO WHICH CAUSED THE TIRES TO SKID. *NLM *TS
NHTSA complaint #10020488 — an unverified report by a vehicle owner.
at 5,000 milesFalcon, CO
SERVICE BRAKES, HYDRAULIC:FOUNDATION COMPONENTS:DISC:CALIPER
BRAKE PROBLEM, IN 2002 I HAD MY EXPLORER IN TO PHIL LONG FORD 3 TIMES FOR PULLING, VIBRATION IN STEERING WHEEL WHEN STOPPING. THEY MACHINED THE ROTORS EACH TIME. I THEN TOOK IT BACK TO FORD BECAUSE THE BRAKES WERE STILL DOING THE SAME THING, ONCE AGAIN THEY MACHINED THE ROTORS DOWN TO THE LOWEST THICKNESS. THE BRAKES CONTINUED TO MAKE NOISE AND THE PEDAL IS NOW SLOPPY. I WAS TOLD THAT THERE IS NO TSB REPORT ON THIS PROBLEM, BUT YET I FIND ON THE INTERNET. THE BULLTIN # IS 15910 AND #15249. I HAVE REPORTED THIS TO FORD AND WAS TOLD THAT WHAT EVER THE DEALER HAD TO SAY WAS THE WAY IT WAS, BECAUSE THEY WERE A BLUE OVAL DEALER. *JB
NHTSA complaint #10008279 — an unverified report by a vehicle owner.
at 5,000 milesFalcon, CO
SERVICE BRAKES, HYDRAULIC:FOUNDATION COMPONENTS:DISC:CALIPER
BRAKE PROBLEM, IN 2002 I HAD MY EXPLORER IN TO PHIL LONG FORD 3 TIMES FOR PULLING, VIBRATION IN STEERING WHEEL WHEN STOPPING. THEY MACHINED THE ROTORS EACH TIME. I THEN TOOK IT BACK TO FORD BECAUSE THE BRAKES WERE STILL DOING THE SAME THING, ONCE AGAIN THEY MACHINED THE ROTORS DOWN TO THE LOWEST THICKNESS, THE BRAKES CONTINUED TO MAKE NOISE AND THE PEDAL IS NOW SLOPPY. I WAS TOLD THAT THERE IS NO TSB REPORT ON THIS PROBLEM, BUT YET I FIND ON THE INTERNET. THE BULLTIN # IS 15910 AND #15249. I HAVE REPORTED THIS TO FORD AND WAS TOLD THAT WHAT EVER THE DEALER HAD TO SAY WAS THE WAY IT WAS, BECAUSE THEY WERE A BLUE OVAL DEALER.
NHTSA complaint #10008280 — an unverified report by a vehicle owner.
Visalia, CA
SERVICE BRAKES, HYDRAULIC:ANTILOCK/TRACTION CONTROL/ELECTRONIC LIMITED SLIP
WHILE APPLYING THE BRAKES WITHOUT PRIOR WARNING THE A BRAKING LIGHT APPEAR ON THE DASBOARD. THE LIGHT WILL STAY ON INTIL THE VEHICLE IS TURN OFF. PLEASE PROVIDE ADDITIONAL INFORMATION DEALER IS AWARE OF THE PROBLEM. TS
NHTSA complaint #10001354 — an unverified report by a vehicle owner.
Crossville, AL
SERVICE BRAKES, HYDRAULIC:FOUNDATION COMPONENTS:DISC:CALIPER
CONSUMER STATES WHILE PULLING INTO A PARKING SPACE WHEN DEPRESSING THE BRAKE PEDAL RIGHT FRONT WHEEL LOCKED UP. DEALER TECHNICIAN NOTICED BRAKE CALIPER NEEDED TO BE REPLACED. PLEASE PROVIDE FURTHER INFORMATION. MR
NHTSA complaint #8022032 — an unverified report by a vehicle owner.
LA Grande, OR
SERVICE BRAKES, HYDRAULIC:FOUNDATION COMPONENTS
CONSUMER STATED THAT THE BRAKES MAKE A NOISE WHILE BACKING UP.
NHTSA complaint #567425 — an unverified report by a vehicle owner.
North Olmsted, OHCrash
SERVICE BRAKES, HYDRAULIC:FOUNDATION COMPONENTS:DISC
NO SUMMARY LISTED FOR ABOVE VEHICLE.
NHTSA complaint #764840 — an unverified report by a vehicle owner.
Parrottsville, TNCrash1 injured
SERVICE BRAKES, HYDRAULIC:ANTILOCK/TRACTION CONTROL/ELECTRONIC LIMITED SLIP
MY NAME IS [XXX] I AM THE OWNER OF THE VEHICLE MENTIONED MY MOTHER IS THE FIRST NAME ON THE CONTRACT. THIS VEHICLE HAS BEEN REPORTED TO HAVE A STEERING AND BRAKING PROBLEM FOUR TIMES TO THE DEALERSHIP WHERE I PURCHASED IT AND ONCE TO ANOTHER. I HAVE SINCE HAD AN ACCIDENT IN THIS VEHICLE DUE TO THE PROBLEMS THAT THIS VEHICLE HAS. I HAVE FOR MONTHS TRIED TO SOLVE THIS THROUGH THE PROPER CHANNELS . THIS WAS NOT RESOLVED AND I HAVE DOCUMENTATION TO PROVE SO. I HAVE NEVER ASKED THE DEALERSHIP FOR ANYTHING OTHER THAN TO FIX IT OR REPLACE THE VEHICLE WITH ANOTHER ONE EQUIVALANT TO THIS ONE . THEY KEPT LETTING ME LEAVE THE SERVICE DEPT THINKING IT WAS FIXED ONLY TO FIND OUT THAT DAY OR A COUPLE OF DAYS LATER AFTER DRIVING IT THAT IT WAS NEVER FIXED. I HAD AN ACCIDENT THAT NEVER NEEDED TO HAPPEN AND I HAVE BEEN OUT MONEY OUT OF MY OWN POCKET BECAUSE OF THIS VEHICLE AND IT IS STILL UNDER WARRANTY. I NEED THIS PROBLEM INVESTIGATED AND SOLVED . YOU MAY BE MY LAST HOPE BEFORE I HAVE TO OBTAIN A LAWYER FOR THIS DEALERSHIP AND FORD..THANK YOU [XXX], [XXX] , PARROTTSVILLE, TN [XXX] [XXX]. *AK PARTS OF THIS DOCUMENT HAVE BEEN REDACTED TO PROTECT PERSONALLY IDENTIFIABLE INFORMATION PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6).
NHTSA complaint #759285 — an unverified report by a vehicle owner.
North Wilkesboro, NC
SERVICE BRAKES, HYDRAULIC:FOUNDATION COMPONENTS:DISC
ROTORS HAVE BEEN TURNED 3 TIMES. DEALER HAS REPORTED THAT HIGH PITCHED SQUEAL IS COMMON FROM FACTORY. BRAKE PADS REPLACED TWICE, FRONT CALIPERS REPLACED LAST VISIT.
NHTSA complaint #758250 — an unverified report by a vehicle owner.
Sammamish, WA
SERVICE BRAKES, HYDRAULIC:FOUNDATION COMPONENTS:DISC:PADS
WHILE TRAVELING AND WHEN DEPRESSING BRAKE PEDAL HEARD GRINDING NOISE. CONSUMER PULLED WHEEL OFF, AND NOTICED PADS WERE WORN OUT. DEALER WAS CONTACTED. PLEASE PROVIDE FURTHER INFORMATION.
NHTSA complaint #897041 — an unverified report by a vehicle owner.
LAS Vegas, NV
SERVICE BRAKES, HYDRAULIC:FOUNDATION COMPONENTS:DISC
RE BRAKES: THEY HAVE REPLACED THE BRAKE SHOES/PAD TWICE ANDS ROTORS ONCE. RE TIRE/WHEELS THEY COULD NOT GET THEM TO BALANCE OUT TRIED 4 TIMES ( GOODYEAR TRIED TWICE) TOTAL OF 6 TIMES. AGAIN A WEEK AND A HALF LATER, IT PULLS LEFT WHEN BRAKING, AND VIBRATION IS BACK AGAIN. I HAVE SPOKE WITH WAYNE ( SERVICE MGR) AND AL MC DONALD ( GENERAL SALES MGR). I HAVE INFORMED THEM OF THE NEVADA LEMON LAW # NRS 597.630 HE SAID TO INFORCE THAT I WOULD HAVE TO GET A "LAWYER". PLEASE NOTE I ONLY MARKED THE FIRST TIME OF THE PROBLEMS I HAVE FULL DOC'S OF EVERY VISIT ON THESE ITEMS. PLEASE HELP! THANK YOU, CRYSTAL DEL GIUDICE. *AK (TIRESIZE: P235/75R15)
NHTSA complaint #749211 — an unverified report by a vehicle owner.
LAS Vegas, NV
SERVICE BRAKES, HYDRAULIC:ANTILOCK/TRACTION CONTROL/ELECTRONIC LIMITED SLIP
RE BRAKES: THEY HAVE REPLACED THE BRAKE SHOES/PAD TWICE ANDS ROTORS ONCE. RE TIRE/WHEELS THEY COULD NOT GET THEM TO BALANCE OUT TRIED 4 TIMES ( GOODYEAR TRIED TWICE) TOTAL OF 6 TIMES. AGAIN A WEEK AND A HALF LATER, IT PULLS LEFT WHEN BRAKING, AND VIBRATION IS BACK AGAIN. I HAVE SPOKE WITH WAYNE ( SERVICE MGR) AND AL MC DONALD ( GENERAL SALES MGR). I HAVE INFORMED THEM OF THE NEVADA LEMON LAW # NRS 597.630 HE SAID TO INFORCE THAT I WOULD HAVE TO GET A "LAWYER". PLEASE NOTE I ONLY MARKED THE FIRST TIME OF THE PROBLEMS I HAVE FULL DOC'S OF EVERY VISIT ON THESE ITEMS. PLEASE HELP! THANK YOU, CRYSTAL DEL GIUDICE. *AK (TIRESIZE: P235/75R15)
NHTSA complaint #749211 — an unverified report by a vehicle owner.
Baxter, MN1 injured
SERVICE BRAKES, HYDRAULIC:ANTILOCK/TRACTION CONTROL/ELECTRONIC LIMITED SLIP
CONSUMER STATES SHE WAS INVOLVED IN AN ACCIDENT TRAVELING AT 30 MPH ON DRY PAVEMENT, CONSUMER STATES SHE WAS UNABLE TO COME TO A QUICK STOP AND COMPLETE STOP, CONSUMER EXPERIENCED SOME INJURIES DURING COLLISION, CONSUMER IS QUESTIONING ABS WHICH DOES FEEL SPONGY OR THE FACT THAT SHE WAS DRIVING WITH THE WILDERNESS TIRES THAT ARE ALSO QUESTIONABLE RIGHT NOW.
NHTSA complaint #561807 — an unverified report by a vehicle owner.
Topsham, ME
SERVICE BRAKES, HYDRAULIC:ANTILOCK/TRACTION CONTROL/ELECTRONIC LIMITED SLIP
IHAVE LOST CONTROLL OF THIS VEHICLE SEVERAL TIMES DUE TO THE STEERING AND OVERALL HANDLING ,MY TIRES ARE ALSO PLAYING A ROLL IN THIS I BELEAVE THIS PROBLEM IS MUCH MORE PRONOUNCED IN RAIN OR SNOW . I FEEL THIS VEHICLE IS VERY UNSAFE FOR MYSELF AND MY CHILDREN! I'VE ALREADY HAD THE VEHICLE INTO AUBURN MOTOR SALES FOR 6 DAYS FOR COMPLAINTS OF LACK&SURGE OF POWER,BAD SULFER SMELL AT IDLE ROLLING IDLE(UP&DOWN), EXTREMELY POOR GAS MILEAGE. THE DEALERSHIP WAS UNABLE TO DIOGNOSE PROBLEM. AS OF TODAY I'VE LOST 21 DAYS OF USE ,ON A VEHICLE I'VE ONLY HAD ABOUT4 AND A HALF MONTHS KNOW THEY SAY I NEED AN ENGINE THAT I'M STILL WAITING ON. I TOLD THE DEALERSHIP I DIDN'T FEEL THIS VEHICLE WAS SAFE AND WANTED IT REPLACED .I GOT KNOW WHERE, WHEN THEY FOUND OUT I GOT LEMON LAW PAPERWORK THEY TOLD ME FORD WOULD NOT DO ANYTHING ABOUT IT PURSUE IT THROUGH THE STATE. I DON'T SEE HOW THEY CAN TELL YOU THAT YOU ARE STUCK WHEN YOU PURCHASED A NEW VEHICLE AND IT HAS COMPROMISED YOUR SAFETY TIME&TIME AGAIN! MY SALESMAN TOLD ME TO LOOK AT THE BRIGHT SIDE I WAS STILL HERE TO TALK ABOUT IT!!! I DON'T FIND THIS VERY AMUSING ,I WONDER IF FORD KNOWS HOW HE FEELS IN MY OPINION HE WAS TELLING ME I COULD OF BEEN DEAD!!! BRENDA. *AK (TIRESIZE: 255/70/16)( DOT NUMBER: TIRE SIZE: 255/70/16 )
NHTSA complaint #746742 — an unverified report by a vehicle owner.
Creedmoor, NCCrash
SERVICE BRAKES, HYDRAULIC:ANTILOCK/TRACTION CONTROL/ELECTRONIC LIMITED SLIP
BRAKING SYSTEM UNRESPONSIVE AT VERY LOW SPEEDS, WHICH BELIEVE IS THE RESULT OF THE ACCIDENT. NOW AFTER ONLY 3.5 MONTHS OF HAVING THE VEHICLE, THE BRAKING SYSTEM IS VERY SOFT. BRAKE PEDAL HAS TO BE PRESSED ALMOST TO END OF RANGE OF LIMIT BEFORE VEHICLE WILL START TO SLOW DOWN.
NHTSA complaint #746383 — an unverified report by a vehicle owner.
Lakewood, CA
SERVICE BRAKES, HYDRAULIC:ANTILOCK/TRACTION CONTROL/ELECTRONIC LIMITED SLIP
WHEN APPLYING BRAKES VEHICLE PULLS TO RIGHT, AND A SQUEALING NOISE OCCURS, CAUSE UNKNOWN. PLEASE GIVE ANY FURTHER DETAILS.
NHTSA complaint #887104 — an unverified report by a vehicle owner.
Lake Wood, CA
SERVICE BRAKES, HYDRAULIC:ANTILOCK/TRACTION CONTROL/ELECTRONIC LIMITED SLIP
WHEN APPYLING BRAKES VEHICLE SEVERELY PULLS TO RIGHT. ALSO, A GRINDING NOISE OCCURS, CAUSE UNKNOWN. *AK IN LESS THAN 15000 MILES, BRAKES HAVE BEEN REPLACED 3 TIMES, WAS TOLD BY DEALER THAT THIS WAS DUE TO A FACTORY DEFECT AND BRAKES WERE APPLIED INCORRECTLY. TIRE EXPERIENCED BLOWOUT, THERE WAS A LARGE DEFORMED AIR POCKET ON THE WHITE LETTER SIDE, CONSUMER DID NOT GIVE ANY TIRE INFORMATION. *SLC
NHTSA complaint #882781 — an unverified report by a vehicle owner.
Lake Wood, CA
SERVICE BRAKES, HYDRAULIC:FOUNDATION COMPONENTS:DISC
WHEN APPYLING BRAKES VEHICLE SEVERELY PULLS TO RIGHT. ALSO, A GRINDING NOISE OCCURS, CAUSE UNKNOWN. *AK IN LESS THAN 15000 MILES, BRAKES HAVE BEEN REPLACED 3 TIMES, WAS TOLD BY DEALER THAT THIS WAS DUE TO A FACTORY DEFECT AND BRAKES WERE APPLIED INCORRECTLY. TIRE EXPERIENCED BLOWOUT, THERE WAS A LARGE DEFORMED AIR POCKET ON THE WHITE LETTER SIDE, CONSUMER DID NOT GIVE ANY TIRE INFORMATION. *SLC
NHTSA complaint #882781 — an unverified report by a vehicle owner.
Auburn, NYCrash
SERVICE BRAKES, HYDRAULIC:ANTILOCK/TRACTION CONTROL/ELECTRONIC LIMITED SLIP
WHILE TRAVELING AND WHEN DEPRESSING BRAKE PEDAL VEHICLE WENT INTO EXTENDED STOPPING DISTANCE, RESULTING IN AN ACCIDENT. PLEASE PROVIDED FURTHER INFORMATION.
NHTSA complaint #882218 — an unverified report by a vehicle owner.
SAN Francisco, CA
SERVICE BRAKES, HYDRAULIC:ANTILOCK/TRACTION CONTROL/ELECTRONIC LIMITED SLIP
WHEN DRIVING BRAKES BECOME REAL SOFT, AND CONSUMER HAS TROUBLE SLOWING DOWN OR COMING TO A COMPLETE STOP. CONTACTED DEALER ,AND DEALER SAID THAT THERE WAS REALLY NOTHING THEY COULD DO ABOUT PROBLEM, EVEN THOUGH THEY WERE VERY AWARE OF PROBLEM.
NHTSA complaint #880324 — an unverified report by a vehicle owner.