2009 Ford Flex brake problems

SERVICE BRAKES, HYDRAULIC

The contact owns a 2009 Ford Flex. The contact stated that after refueling the vehicle, the odor of fuel was present coming from the vehicle. After parking inside the garage, there was fuel leaking from the seam of the fuel tank on the passenger’s side. The cause of the failure was not yet determined. Also, while attempting to stop the vehicle, the brake pedal would extend to the floor and the vehicle would not immediately stop. The contact determined that the brake booster was faulty and needed to be replaced. The vehicle was not yet repaired. The manufacturer and an unknown dealer were notified of the failure. The failure mileage was approximately 160,000.

NHTSA complaint #11425398 — an unverified report by a vehicle owner.

SERVICE BRAKES

TL* THE CONTACT OWNS A 2009 FORD FLEX. WHILE DRIVING 10 MPH AND MAKING A LEFT TURN, THE CONTACT DEPRESSED THE ACCELERATOR PEDAL AND THE TRACTION CONTROL AND ABS ENGAGED. THE VEHICLE FAILED TO ACCELERATE AND COASTED OFF THE ROAD. WHEN THE DRIVER RESUMED DRIVING, A GRINDING NOISE OCCURRED FROM THE FRONT DRIVER'S SIDE OF THE VEHICLE. WHILE DRIVING HOME, THE FAILURE RECURRED NUMEROUS TIMES. THE VEHICLE WAS LATER TAKEN TO GARBER FORD (3380 US-17, GREEN COVE SPRINGS, FL 32043, (904) 264-2442) TO BE DIAGNOSED, BUT A FAILURE CODE COULD NOT BE LOCATED. THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER WAS NOT NOTIFIED OF THE FAILURE. THE APPROXIMATE FAILURE MILEAGE WAS 160,000.

NHTSA complaint #11176494 — an unverified report by a vehicle owner.

SERVICE BRAKES

TL* THE CONTACT OWNS A 2009 FORD FLEX. THE CONTACT STATED THAT WHEN THE BRAKE PEDAL WAS DEPRESSED, THE PEDAL TRAVELED TO THE FLOORBOARD NUMEROUS TIMES. THE DEALER (GANLEY FORD WEST, 16100 LORAIN AVE, CLEVELAND, OH 44111, (216) 941-9800) REPLACED THE BRAKE SYSTEM FOUR TIMES. THE DEALER STATED THAT THERE WERE INTERNAL FAILURES WITH THE FRONT AND REAR BRAKE SYSTEM (ANTI-ROTATION PIN, ADJUSTER SPRING, SPRING SEAT, PISTON SEALS, SLIDER FRAME, ANTI-RATTLE CLIPS, SLIDER PINS, AND CALIPER FRAME). THE FAILURE CONTINUED. THE BRAKES HAD BEEN REPLACED EVERY 20,000 MILES. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE. THERE WAS NO RECALL FOR THE BRAKES. THE MANUFACTURER MADE A RECOMMENDATION TO HAVE THE DEALER REPLACE THE PARTS AGAIN. THE VIN WAS NOT AVAILABLE. THE APPROXIMATE FAILURE MILEAGE WAS 20,000.

NHTSA complaint #11089873 — an unverified report by a vehicle owner.

SERVICE BRAKES

WHILE DRIVING FORD FLEX ON HIGHWAY OR IN TOWN MY ANTIBRAKE SYSTEM RANDOMLY ACTIVITIES CAUSING MY ENTIRE VEHICLE TO STOP. THIS HAS HAPPENED MORE THAN THREE TIMES AND I HAVE COMPLAINED TO FORD RED MCCOMBS DEALERSHIP AND THEY CAN'T FIND NOTHING WRONG. I WAS BILLED ABOUT 225.00 DOLLARS FOR A ANTIBRAKE SWITCH AND MY CAR WAS NOT FIXED. YES, AND I HAVE COMPLAINT TO FORD DEALERSHIP AND MADE THEM AWARE OF MY CONTINOUS BRAKE PROBLEMS WITH MY FORD FLEX VEHICLE.

NHTSA complaint #10957928 — an unverified report by a vehicle owner.

SERVICE BRAKES

TL* THE CONTACT OWNS A 2009 FORD FLEX. WHILE DRIVING 35 MPH, THE FRONT OF THE VEHICLE BEGAN TO VIBRATE. THE VEHICLE WAS TAKEN TO AN INDEPENDENT MECHANIC WHO DIAGNOSED THAT THE FRONT AXLE HAD AN INDENTATION AND THE REAR BRAKE CALIPER HAD BOLTS THAT DETACHED. AS A RESULT, THE AXLE AND CALIPER NEEDED TO BE REPLACED. IN ADDITION, THE TECHNICIAN STATED THAT THE TORQUE CONVERTER AND TRANSMISSION SEAL WERE LEAKING OIL AND THE DRIVE LINE AND TORQUE CONVERTER NEEDED TO BE REPLACED. THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER WAS NOT NOTIFIED OF THE FAILURES. THE FAILURE MILEAGE WAS 101,946. THE VIN WAS UNAVAILABLE.

NHTSA complaint #10898195 — an unverified report by a vehicle owner.

SERVICE BRAKES

JULY 22, 2016. WIFE STARTED CAR IN SCHOOL PARKING LOT AND HEADED TO THE EXIT. WHILE MAKING A LEFT HAND TURN ONTO THE MAIN ROAD, AND ACCELERATING, LOUD NOISES AGAIN HEARD UNDER THE CAR AND IT LOST POWER EVEN WHILE GIVING IT GAS. HAD TO PULL OVER TO THE SIDE OF THE ROAD. SHUT OFF CAR AND RE-STARTED. NO ISSUES. WIFE REFUSES TO DRIVE THE CAR UNTIL FIXED. TAKEN TO DEALER ON JULY 29, 2016. UNABLE TO DUPLICATE. RETURNING TO DEALER AUG 5 FOR COMPUTER RE-FLASH. THIS IS A SIGNIFICANT SAFETY ISSUE THAT IS BEING REPORTED ALL OVER THE FORD FLEX FORUMS AND IT APPEARS FORD MOTOR COMPANY WILL NOT ADDRESS THE ISSUE.

NHTSA complaint #10893029 — an unverified report by a vehicle owner.

SERVICE BRAKES

WIFE STARTED CAR IN SCHOOL PARKING LOT. TURNED LEFT AND HEADED SHORT DISTANCE THE LOT EXIT. WHILE TURNING RIGHT ONTO THE MAIN ROAD AND STARTING TO ACCELERATE, HEARD 'LOAD NOISES' THAT SEEMED TO BE UNDER THE CAR. CAR STARTED TO SLOW DOWN EVEN THOUGH SHE WAS GIVING IT GAS. SHE PULLED OVER AND SHUT THE CAR OFF. DIDN'T NOTICE ANY DASH LIGHTS (ABS OR TCS). RESTARTED CAR AND EVERYTHING WAS FINE. CAR HAS 128,000 MILES.

NHTSA complaint #10893028 — an unverified report by a vehicle owner.

SERVICE BRAKES

WHILE LEAVING A PARKING LOT AND ACCELERATING TO BARELY 10 MPH, THE LEFT FRONT BRAKES SEEMED TO LOCK UP AND THE CAR STUTTERED. AFTER STOPPING AND ACCELERATING AGAIN, THE PROBLEM DID NOT REOCCUR AT THAT TIME. THE SECOND TIME, I WAS LEAVING MY DRIVEWAY, AGAIN GOING NO MORE THAT 10 MPH AND THE SAME THING HAPPENED, THIS TIME I NOTICED MY TRACTION CONTROL LIGHT FLASHING. I PUT THE CAR INTO REVERSE, BACKED UP A BIT THINKING I'D RUN OVER SOMETHING, AND ACCELERATED AGAIN. NOPE, DIDN'T RUN OVER ANYTHING, JUST TRACTION CONTROL SEIZING UP. VERY CONCERNED THIS MAY HAPPEN AT HIGHER SPEEDS AND CAUSE AN ACCIDENT.

NHTSA complaint #10651327 — an unverified report by a vehicle owner.

SERVICE BRAKES

MY 2009 FORD FLEX LIMITED FWD HAS LESS THAN 50K MILES AND THE REAR ROTORS HAS BEEN REPLACED TWICE. THEY RUSTED AWAY, CORROSIVE BRAKE FLUID CAUSES RUST. MY DEALER KEEPS SAYING THAT ALL FLEX VEHICLES HAVE THIS PROBLEM.

NHTSA complaint #10604401 — an unverified report by a vehicle owner.

SERVICE BRAKES

PURCHASED VEHICLE NEW IN MAY 2009. VEHICLE HAD TO GO IN FOR BRAKE REPAIRS 10 DAYS AFTER I TOOK DELIVERY OF THE VEHICLE. BRAKES HAVE BEEN REPAIRED A TOTAL OF 7 TIMES SINCE I PURCHASED IT. ON SEPT 18, 2013 THE BRAKES SEIZED WHEN I ATTEMPTED TO STOP AT A TRAFFIC LIGHT.

NHTSA complaint #10544513 — an unverified report by a vehicle owner.

SERVICE BRAKES

DROVE 30 MILES AT HIGHWAY SPEED. THEN IN SHOPPING MALL ENGINE QUIT SUDDENLY AT 20 MPH WITHOUT ANY WARNING. NO POWER BRAKES, NO POWER STEERING. IT WAS IF SOMEONE HAD TURNED OFF THE IGNITION. I WAS ABLE TO MUSCLE THE CAR OUT OF TRAFFIC AND WAS THANKFUL THIS SUDDEN FAILURE DID NOT OCCUR AT SPEED OR WHILE MAKING A TURN ACROSS TRAFFIC. THIS SEEMS TO BE A PROBLEM IDENTICAL TO THOSE REPORTED BY OTHER 09 FLEX OWNERS, BUT FORD ( OR AT LEAST MY LOCAL DEALER) IS NOT INTERESTED IN ADDRESSING THE PROBLEM. CONSIDERING THAT THE CAR HAD A LOSS OF CONTROL, IT IS PUZZLING THAT THIS DEFECT IS NOT BEING TAKEN MORE SERIOUSLY. IN TERMS OF SEVERITY OF THE PROBLEM, THIS SOUNDS LIKE A '10'. THE PROPOSED FIX IS NEW THROTTLE BODY, REPROGRAM COMPUTER, CLEAN INJECTORS. SINCE NO FAULT CODES APPEARED AND SINCE THIS IS INTERMITTENT, THE MECHANICAL BREAKDOWN POLICY DOES NOT COVER WHAT IS CLEARLY A MANUFACTURING DEFECT ON THESE EARLY BUILDS. SO THE PROBLEM IS TWOFOLD: THE CAR DIES SUDDENLY AND THE COMPUTER DOES NOT RECOGNIZE THIS AS A FAULT.

NHTSA complaint #10500862 — an unverified report by a vehicle owner.

SERVICE BRAKES

TOOK CAR TO TIRE MERCHANT TO REPLACE TIRES. THEY REPORTED TO ME A PROBLEM WITH RIGHT REAR BRAKE. PISTON IS FULLY RETRACTED OUT, AND BRAKE PADS HAVE ABNORMAL WEAR RELATIVE TO OTHERS ON CAR. SUGGESTED THAT I CONTACT DEALER FOR REPLACEMENT OF BRAKE CALIPER. ALSO REPORTED THAT THEY CONTACTED NAPA, AND WERE TOLD THAT NAPA HAD RECEIVED MANY REPORTS OF RIGHT REAR BRAKE CALIPER ISSUES ON 2009 FLEX, AND IN FACT, NAPA HAS PART ON INDEFINITE BACK ORDER. PART ALSO ON BACK ORDER AT FORD (ONLY FOR RIGHT REAR BRAKE, APPARENTLY DEFECT ISOLATED TO THIS BRAKE), ALTHOUGH PLACED ORDER FOR PART TODAY. TOLD THAT THERE WAS NO RECALL ALTHOUGH THERE WAS A SERVICE BULLETIN SO I WOULD BE RESPONSIBLE FOR ALL COSTS OF REPLACING DEFECTIVE PART SINCE MY CAR RECENTLY WENT OUT OF WARRANTY.

NHTSA complaint #10463182 — an unverified report by a vehicle owner.

SERVICE BRAKES, HYDRAULIC

AT MY LAST SERVICE AT MY DEALERSHIP, I WAS INFORMED THAT MY REAR BRAKES WERE WORN OUT AND NEEDED REPLACING WHILE MY FRONT BRAKES WERE STILL IN GOOD CONDITION.

NHTSA complaint #10447921 — an unverified report by a vehicle owner.

SERVICE BRAKES, HYDRAULIC

TL* THE CONTACT OWNS A 2009 FORD FLEX LIMITED. THE CONTACT STATED THAT THE BRAKE LIGHT FAILED TO ILLUMINATE WHEN THE BRAKES WERE APPLIED. THE VEHICLE WAS TAKEN TO THE DEALER WHERE THE DEALER CONFIRMED THAT THE AUXILIARY RELAY WAS DETACHED FROM THE VEHICLE. THE MANUFACTURER WAS CONTACTED BUT THE VEHICLE WAS NOT REPAIRED. THE FAILURE MILEAGE WAS 39,000 AND THE CURRENT MILEAGE WAS 46,000.

NHTSA complaint #10445083 — an unverified report by a vehicle owner.

SERVICE BRAKES, HYDRAULIC

TL* THE CONTACT OWNS A 2009 FORD FLEX. THE CONTACT STATED THAT WHILE DRIVING 15 MPH, THE BRAKES SEIZED. THE VEHICLE WAS TOWED TO AN AUTHORIZED DEALER AND THE CONTACT WAS INFORMED THAT THE BRAKES WERE DEFECTIVE. THE BRAKES WERE REPLACED. SINCE THE REPAIRS WERE PERFORMED, THE CONTACT STATED THAT ONLY THE REAR BRAKES FUNCTIONED AND THE THERMOSTAT WOULD INTERMITTENTLY DISPLAY VERY HIGH TEMPERATURE READINGS. THE VEHICLE WAS NOT TAKEN BACK TO HAVE THE ADDITIONAL FAILURES DIAGNOSED OR REPAIRED. THE MANUFACTURER WAS MADE AWARE OF THE FAILURE AND OFFERED NO ASSISTANCE. THE FAILURE MILEAGE WAS 20,000.

NHTSA complaint #10441660 — an unverified report by a vehicle owner.

SERVICE BRAKES, HYDRAULIC

I PURCHASED MY FLEX NEW ON OCT 2009 AND IT HAS SHUT OFF WHILE DRIVING THREE TIMES SINCE I BOUGHT IT. THE FIRST TIME IT HAPPENED I WAS DRIVING THROUGH MY NEIGHBORHOOD (WITH MY CHILDREN IN THE CAR WITH ME) AT 20MPH ALL THE WARNING LIGHTS CAME ON MY ENGINE SHUT OFF, LOSS OF POWER STEERING, LOSS OF BRAKES. LUCKILY I WAS ABLE COAST TO THE SIDE OF THE STREET. I WAITED A FEW MINUTES AND IT WOULDN'T START. I TRIED TO START IT AGAIN AND IT STARTED UP. THE SECOND TIME I WAS DRIVING ON THE HIGHWAY(WITH MY CHILDREN IN THE CAR WITH ME) AT 55MPH ENGINE SHUT OFF, LOSS OF POWER STEERING, LOSS OF BRAKES AND CHECK ENGINE LIGHT CAME ON, I COASTED TO THE SHOULDER, WAITED A FEW MINUTES AND IT STARTED RIGHT UP. I TOOK IT TO THE DEALERSHIP; THEY TOLD ME THEY COULDN'T FIND ANY ISSUES THAT WOULD CAUSE THE VEHICLE TO TURN OFF WHILE DRIVING SO THEY DIDN'T ATTEMPT TO FIX IT. THE THIRD TIME WAS LAST WEEK WHILE DRIVING THROUGH MY NEIGHBORHOOD(WITH MY CHILDREN IN THE CAR WITH ME) AT 20 MPH, ENGINE SHUT OFF, LOSS OF POWER STEERING, LOSS OF BRAKES AND CHECK ENGINE LIGHT CAME ON. I TOOK IT TO THE DEALERSHIP AGAIN AND AGAIN THEY TOLD ME THAT THEY COULDN'T DUPLICATE THE ISSUE SO THEY DIDN'T ATTEMPT TO FIX IT. MY CHILDREN WERE IN THE CAR WITH ME ALL THREE TIMES. I'VE TAKEN TO THE DEALERSHIP 3 TIMES FOR THIS ISSUE AND THEY CANT DUPLICATE THE ISSUE SO THEY CAN'T FIND THE PROBLEM SO THEY DIDN'T EVEN ATTEMPT TO FIX IT. I JUST DROPPED IT OFF THIS WEEK FOR THE FOURTH TIME. ITS VERY FRUSTRATING TO HAVE THIS ISSUE ESPECIALLY SINCE IM SCARED TO DRIVE THE VEHICLE WITH MY KIDS IN THE CAR. I FEEL ITS A HUGE SAFETY ISSUE. ITS A TOTAL INCONVENIENCE TO HAVE TO KEEP GOING BACK TO THE DEALERSHIP AND DROP OFF MY VEHICLE. I HAVE THREE CHILDREN AND NEED A DEPENDABLE VEHICLE. LUCKILY WE WEREN'T INJURED BUT IM WORRIED THAT THE NEXT TIME IT HAPPENS AN INJURY COULD OCCUR. WHY HASN'T FORD LISTED THIS ISSUE IN THEIR TSB!

NHTSA complaint #10441503 — an unverified report by a vehicle owner.

SERVICE BRAKES, HYDRAULIC

INTERMITTENT NO START OF VEHICLE. TOWED TO DEALER AFTER 5 PREVIOUS INCIDENTS. DELIVERED TO DEALERSHIP IN SAME NO START BEHAVIOR. UPON INITIAL ATTEMPT A RELAY WAS REPLACED AS THE PCM (MAIN ENGINE COMPUTER) WAS NOT RECEIVING POWER. SERVICE ADVISOR CALLS TO INDICATE VEHICLE IS READY AND STARTS UP AFTER REPAIR. AT THE DEALERSHIP, PICKING UP THE VEHICLE, CAR STARTS UP, HOWEVER, DASH LIGHTS LIGHT UP, WARNING "CHECK AWD, CHECK THIS, CHECK THAT..." SERVICE ENGINE LIGHT ON AS WELL (THE WRENCH). SHUT THE CAR DOWN, TRY TO RESTART, WILL NOT RESTART. TECH IS WITH ME AND OBSERVES BEHAVIOR AND TRIES AS WELL. NO START AGAIN. TECH ATTEMPTS TO DOWNLOAD ERROR CODES. MENTIONS RFI INTERFERENCE. WILL BE DOING ANOTHER DIAGNOSTIC. PREVIOUSLY, CAR WAS TOWED TO DEALERSHIP FOR STALLING AT FREEWAY SPEEDS (65+). ENDED UP BEING A SOAKED PCM (MAIN ENGINE COMPUTER). THIS TOOK TWO TRIPS (TOWED BOTH TIMES). THIS IS NOW FOUR TIMES TO REPAIR THE SAME NON-RUNNING / NO START DEFECT. THE REAR BRAKES WERE ALSO REPAIRED DUE TO DRAGGING CALIPERS AS PER TSB 10-7-2.

NHTSA complaint #10430152 — an unverified report by a vehicle owner.

SERVICE BRAKES, HYDRAULIC

OUR FORD FLEX CAME TO A STOP, (ENGINE DID NOT SHUT OFF) FROM APPROX. 10 MPH, WITHOUT THE DRIVER, MY WIFE, APPLYING THE BRAKES, IN A MALL PARKING LOT. SHE SHUT IT OFF AND STARTED IT AGAIN. IT DROVE FINE. SINCE WE HAVE HAD BRAKE ISSUES WITH THE FLEX BEFORE, WE IMMEDIATLY TOOK THE FLEX TO THE DEALER. THE DEALER SAID THEY COULD FIND NOTHING WRONG, EVEN DRIVING IT "20 MILES" AROUND TOWN TO REPLICATE ANY PROBLEM. THEY ALSO SAID THEY CONTACTED FORD FOR ANY SUGGESTIONS. WE PICKED THE CAR UP TWO DAYS LATER AND MY WIFE & DAUGHTER DROVE THE CAR 350 MILES TO VISIT RELATIVES. WHILE ON THIS TRIP, THE CAR STALLED, ENGINE QUIT, IN TRAFFIC AT ABOUT 15 MPH. THIS HAPPENED RIGHT AFTER FILLING THE FLEX WITH FUEL. THE CAR STARTED AGAIN AND WAS TAKEN TO THE LOCAL FORD DEALER, WHERE THEY FOUND NOTHING WRONG. WE HAVE HAD MANY BRAKE ISSUES AS WELL WITH THIS VEHICLE. THE REAR BRAKES SMOKE FROM SELF APPLICATION (THE PARKING BRAKE WAS NOT ON), ENOUGH SMOKE THAT OTHER DRIVERS HAVE WAVED US DOWN ON THE ROAD THINKING THE FLEX'S BRAKES WERE ON FIRE. WE HAVE HAD THE REAR ROTORS AND CALIPERS REPLACED AT 15,300 MILES (UNDER WARRANTY) DO TO EXTREMELY QUICK WEAR. THE REAR BRAKES HAVE SMOKED AGAIN SINCE THIS REPLACEMENT. I'M BEGINNING TO THINK THESE PROBLEMS ARE RELATED IN THE ABS/TRACTION CONTROL/STABLITY CONTROL SYSTEM. OF COURSE, THE DEALER, AND APPARENTLY FORD, SAY THERE IS NOTHING WRONG. THE TRANSMISSION CLUNKS ("NOTHING WRONG") AND IS RELUCTANT TO DOWNSHIFT (SAFETY FACTOR WHEN IN TRAFFIC), THE FRONT BRAKES ARE MAKING THAT GRINDING NOISE OTHER OWNERS HAVE COMPLAINED ABOUT, AND TRIM PIECES FALL OFF THE CAR. THIS IS MY WIFE'S VEHICLE TO TRANSPORT KIDS IN AND WE ARE EXTREMELY FRUSTRATED WITH OUR FLEX AND FEEL THIS "FAMILY CAR" IS UNSAFE. WE ARE CONSIDERING CALIFORNIA'S "LEMON LAW" IF FORD AND THEIR DEALERS DON'T ACKNOWLEDE THAT THE FORD FLEX HAS SOME SERIOUS PROBLEMS.

NHTSA complaint #10409879 — an unverified report by a vehicle owner.

SERVICE BRAKES, HYDRAULIC

TL*THE CONTACT OWNS A 2009 FORD FLEX. THE CONTACT STATED THAT THE BRAKES WERE GRINDING. THE CONTACT HAD TO REPLACE THE BRAKE PADS AND THE ROTORS FOUR TIMES. THE CONTACT ALSO STATED WHILE DRIVING IN THE RAIN ALL OF THE LIGHTS START FLICKERING AND A BURNING SMELL WAS EMITTED INTO THE VEHICLE. THE VEHICLE WAS TAKEN TO A LOCAL MECHANIC WHO DIAGNOSED THAT WATER OVERFLOWED INTO THE ENGINE BECAUSE OF THE WAY THE VEHICLE WAS DESIGNED CAUSING THE SERPENTINE BELT TO COME OFF, AS A RESULT THE BATTERY WAS OVER HEATING AND THE VEHICLE WAS LOOSING POWER. THE BATTERY HAD TO BE REPLACED. THE MANUFACTURER WAS MADE AWARE OF THE FAILURE BUT DID NOT OFFER ANY ASSISTANCE. THE VEHICLE WAS REPAIRED. THE FAILURE MILEAGE WAS 22,000 AND THE CURRENT MILEAGE WAS 44,000.

NHTSA complaint #10402752 — an unverified report by a vehicle owner.

SERVICE BRAKES, HYDRAULIC:ANTILOCK/TRACTION CONTROL/ELECTRONIC LIMITED SLIP

TL* THE CONTACT OWNS A 2009 FORD FLEX. WHILE DRIVING APPROXIMATELY 5 MPH, THE VEHICLE WOULD NO LONGER ACCELERATE. THE CONTACT ATTEMPTED TO ACCELERATE BEYOND 5 MPH BUT THE VEHICLE WOULD NOT RESPOND. THE VEHICLE WAS PULLED OVER AND SHUT OFF. UPON RESTARTING, THE CONTACT WAS ABLE TO CONTINUE DRIVING NORMALLY. THE VEHICLE WAS TAKEN TO AN AUTHORIZED DEALER WHERE THE CONTACT WAS TOLD THAT THE ALL WHEEL DRIVE AND ANTI LOCK BRAKING SYSTEM ENGAGED SIMULTANEOUSLY, NOT ALLOWING THE VEHICLE TO ACCELERATE BEYOND 5 MPH. THE VEHICLE WAS NOT REPAIRED. THE FAILURE AND CURRENT MILEAGE WAS 30,500.

NHTSA complaint #10384108 — an unverified report by a vehicle owner.

SERVICE BRAKES, HYDRAULIC

HAD GRINDING NOISE IN FRONT BRAKES, JUST LIKE A STONE HAD GOT JAMMED BETWEEN THE BRAKE PAD AND ROTOR. RIGHT FRONT WHEEL LOCKED UP MOMENTARILY ONE TIME. HAD IT BACK TO DEALER TWICE BUT THEY COULD NOT SEE A PROBLEM. FINALLY AFTER THE FRONT WHEEL LOCKED UP THEY REPLACED THE FRONT BRAKE ROTORS AND BRACKETS BUT I HAD TO PAY 139.00 FOR THE NEW PADS HAD APPROX. 33000K ON VEHICLE, THEY DID FIND A SERVICE NOTICE THIS LAST TIME.

NHTSA complaint #10375229 — an unverified report by a vehicle owner.

SERVICE BRAKES, HYDRAULIC

I HAVE A 2009 FORD FLEX WITH 41,000 MILES. THE REAR BRAKES COMPLETELY WORE OUT WITH OVER 50% LIFE LEFT ON THE FRONT. THIS IS IMPOSSIBLE UNLESS THERE WAS A PROBLEM WITH THE BRAKES HANGING UP WHEN SOLD. THE SERVICE CHARGE WAS $511.34. THE BRAKES WERE REPAIRED. FORTUNATELY THE FAILURE OF THE REAR BRAKES DID NOT RESULT IN ANY CONSEQUENTIAL DAMAGE.

NHTSA complaint #10362227 — an unverified report by a vehicle owner.

SERVICE BRAKES, ELECTRIC

1. RECURRING BRAEK NOISE, BRAKES, ROTORS AND BRACKETS REPLACED REPEATEDLY. HAS HAPPENED 4 TIMES OVER 8 MONTHS. ABS SYSTEM ALSO REPLACED. 2. VEHICLE STOPPED IN THE MIDDLE OF THE ROAD WITHOUT PRESSING ON BRAKES - VEHICLE WAS STILL RUNNING AND WOULD NOT MOVE. EVENTUALLY (30 TO 90 SECONDS) THE VEHICLE WAS ABLE TO BE MOVED. DEALERSHIP KEPT VEHICLE TO TRY TO IDENTIFY ISSUE (APPARENTLY NOT FIRST FLEX THIS OCCURED WITH) AND RETURNED VEHICLE WITH NO REPAIRS OTHER THEN TO REPLACE THE ABS. THEY SAID THERE WAS NOT ISSUE AND IT WAS LIKELY A ONE TIME OCCURANCE. WHEN ASKED DEALERSHIP TO LOOK AT THE TRANSMISSION AND THE CHAIN IN THE T-CASING (WAS TOLD IF THE CHAIN SEIZED IT WOULD CREATE THE REACTION THAT HAPPENED) I WAS TOLD THEY WOULD NOT AS IT WAS TIMELY, EXPENSIVE AND UNWARRANTED. 3. THE ELECTRONICS ON THE VEHICLE TEND TO START/COME ON WHNEVER THEY CHOOSE WITH NOT ASSISTANCE. THE ENTERTAINMENT SYSTEM/ELECTRONICS HAS BEEN MALFUNCTIONING REPEATEDLY SINCE THE NEXT TO LAST VISIT TO THE DEALERSHIP WHEN THE ABS WAS REPLACED IN AUGUST.

NHTSA complaint #10362097 — an unverified report by a vehicle owner.

SERVICE BRAKES, HYDRAULIC

BRAKE GRINDING AND SHUDDERS FROM FRONT DISC BRAKES AND SOMETIMES REAR DISK BRAKES. FORD HAS A LONG ONGOING PROBLEM WITH THE DISK BRAKES ON FORD FLEX'S. SEVERAL TSB'S HAVE BEEN ISSUED. HOWEVER IT SEEMS LIKE NO PARTS ARE BEING SENT TO DEALERSHIPS TO TAKE CARE OF THIS PROBLEM.

NHTSA complaint #10357912 — an unverified report by a vehicle owner.

SERVICE BRAKES, HYDRAULIC

TL*THE CONTACT OWNS A 2009 FORD FLEX. THE CONTACT STATED THAT THERE WAS AN OIL LEAK ON THE REAR OF THE ENGINE. THE ENGINE WAS REMOVED AND THE LEAK WAS REPAIRED BY THE DEALERSHIP. THE AIR CYLINDER THAT LIFTED THE THIRD ROW SEATS WAS DEFECTIVE AND HAD TO BE REPLACED. THE REAR HATCH OPENED ON ITS OWN FIVE TIMES; THE DEALER REALIGNED THE DOOR TO REMEDY THE PROBLEM. THE REAR MAIN OIL SEAL FAILED SO IT WAS ALSO REPLACED AT THE DEALERSHIP. THE BRAKES FAILED TO STOP THE VEHICLE EFFECTIVELY. WHEN THE VEHICLE WAS TAKEN TO THE DEALERSHIP, THEY STATED THAT THE VEHICLE WAS FINE. THE BATTERY WAS DEFECTIVE AND WAS REPLACED. THE TRANSMISSION EXCESSIVELY SHIFTED INTO GEAR WHEN DOWN SHIFTING, CAUSING THE VEHICLE TO JERK AND SHAKE. THE DEALER STATED THAT THEY COULD NOT FIND A PROBLEM WHEN THEY INSPECTED THE VEHICLE. THE ENGINE MADE A POPPING NOISE WHEN HE ACCELERATED FROM A STOP. THE DOOR MOLDING AND WINDOW MOLDING SILLS BECAME WARPED. LASTLY, ONE OF THE TIRES (THE CONTACT COULD NOT RECALL WHICH ONE) BLEW AND THE SIDEWALL SEPARATED; HE REPLACED THE TIRE AT HIS EXPENSE. THE CONTACT CALLED THE MANUFACTURER WHO STATED THAT ONCE THE VEHICLE LEFT THE MANUFACTURING PLANT, IT WAS THE DEALERSHIP RESPONSIBILITY AND OFFERED NO ASSISTANCE. THE CURRENT MILEAGE WAS 15,283. THE FAILURE MILEAGE WAS 7,526. THE BATTERY HAD TO REPLACED. UPDATED 12/30/10

NHTSA complaint #10355925 — an unverified report by a vehicle owner.

SERVICE BRAKES, HYDRAULIC

IN OCT. 2008 I BOUGHT A NEW 2009 FORD FLEX. SOON AFTER I STARTED GETTING LOUD GRINDING NOISES IN THE BRAKES. THE DEALER SAID THAT THERE WAS A SERVICE ORDER ON THIS COMPLAINT AND CHANGED THE BRAKE PADS (TWICE). SINCE THEN THE PROBLEM HAS COME BACK INTERMITTENTLY AND THIS WEEK I HAD MY FOOT BARELY ON THE BRAKE PEDDLE WHEN I STARTED TO ACCELERATE AND THE GRINDING NOISE CAME AND THE BRAKES LOCKED UP MOMENTARILY. I HAVE BEEN IN TOUCH WITH FORD AND THEY DON'T SEEM TO HAVE ANY KNOWLEDGE OF THIS PROBLEM, AND I FEEL THE LOCAL DEALER IS NOT PURSUING A SOLUTION. LAST TIME I WAS IN THE DEALERSHIP I ASKED IF FORD HAD ANY ANSWER AND THEY JUST SAID "WE HAVE CHANGED THE PADS TWICE". THE PROBLEM IS INTERMITTENT AND HARD TO PIN DOWN AS TO WHEN AND HOW OFTEN IT HAPPENS, BUT IS NOISY WHEN IT DOES AND ANNOYING. THE DEALER SAID "IT IS NOT A SAFETY ISSUE" I WONDER WHEN THEY LOCKED UP A COUPLE DAYS AGO. LAST INCIDENT IS BELOW. THANK YOU

NHTSA complaint #10344532 — an unverified report by a vehicle owner.