14 of the 131 complaints about the 2016 Ford Flex are about the other systems — 11% of everything reported for this model year. Half of the failures with a mileage on record happened before 30,500 miles.
14
Complaints
0
Crashes
0
Fires
1
Injuries
Filed with NHTSA, in their own words.
UNKNOWN OR OTHER
There is a current recall on the backup camera that has been pending since 2025. Parts are still not available as of today even though Ford stated parts and instructions were going to be available before end of 2nd quarter, June 30, 2026. Camera has not worked since mid 2025, Ford has been aware since end of 2025.
NHTSA complaint #11754494 — an unverified report by a vehicle owner.
UNKNOWN OR OTHER
No incidents yet. My review camera doesn’t work at all.
NHTSA complaint #11741907 — an unverified report by a vehicle owner.
UNKNOWN OR OTHER
No accident has occurred. Though potential for accident for battery faulty/ electrical failure. The panel (B?) On the driver door with the keypad gets water when it rains and is constantly on. This is affecting the battery causing high density corrosion the connection points. The keypad is constantly on and no longer functions. Potentially affecting locking mechanism
NHTSA complaint #11731517 — an unverified report by a vehicle owner.
UNKNOWN OR OTHER
My vehicle is affected by recall 25V695. Ford dealership confirmed no remedy parts are available and cannot provide a timeline. This vehicle is part of my commercial fleet and I am unable to operate it, resulting in significant financial loss. The manufacturer issued a recall with no available fix, leaving owners stranded indefinitely.
NHTSA complaint #11723348 — an unverified report by a vehicle owner.
UNKNOWN OR OTHER
My 2016 Ford Flex’s reverse camera has been shorting out, blinking off and on. If the camera does come on the picture is upside down. This has been happening for over a month and I have not had it looked at. This is similar to the most recent back up camera recall for other Ford vehicles for this year range.
NHTSA complaint #11687203 — an unverified report by a vehicle owner.
UNKNOWN OR OTHER
Rear backup camera constantly blacks out or inverts itself.
NHTSA complaint #11686589 — an unverified report by a vehicle owner.
UNKNOWN OR OTHER
My rear camera has stopped working and ford has issue with many models with this same problem.
NHTSA complaint #11686756 — an unverified report by a vehicle owner.
UNKNOWN OR OTHER
The rear camera on this 2016 Ford Flex has gone bad 3 times since buying it in 2017. It is upside down or will be green, black or blue leaving no view at all. A Ford dealer has seen it on multiple occasions.
NHTSA complaint #11634459 — an unverified report by a vehicle owner.
UNKNOWN OR OTHER
Back up camera image is distorted or flipped. This is a safety risk.
NHTSA complaint #11629148 — an unverified report by a vehicle owner.
UNKNOWN OR OTHER
Rear camera is malfunctioning. When the vehicle is in reverse, the display shows either a flashing green screen followed by an error message or an upside down image with no parking aid lines.
NHTSA complaint #11625685 — an unverified report by a vehicle owner.
UNKNOWN OR OTHER
Rear backup camera fails. It was repaired once under warranty, (7 Jan 2019) second time under extended warranty protection (17 Jun 2021), now has failing for the third time. Local Ford dealer has the information and I have repair invoices.
NHTSA complaint #11453037 — an unverified report by a vehicle owner.
UNKNOWN OR OTHER
THE INTERIOR PASSENGER SIDE FRONT FLOOR WELL WAS FILLED WITH WATER WHILE PARKED. WATER LEAKS THROUGH WEEP HOLES AT BOTTOM OF WINDSHIELD
NHTSA complaint #11207306 — an unverified report by a vehicle owner.
UNKNOWN OR OTHER
"TAKATA RECALL" MY ENGINE LIGHT WENT ON 2000 MILES BEFORE MY MANUFACTURES WARRANTY EXPIRED. I HAVE A FORD SHOP HERE, BUT THEY ARE RATED SO LOW AND I HEAR NOTHING BUT BAD STUFF ABOUT THEM, SO I CALLED THE NEXT CLOSEST 95 MILES AWAY IN SPEARFISH, SD. I EXPLAINED TO THE GUY WHAT CODE THE ENGINE THREW, BUT MY LIGHT IS NOW OFF. HE SAID NOT TO COME IN, UNTIL MY ENGINE LIGHT CAME BACK ON. MEANWHILE MY ENGINE STILL HISSES AND THE EXHAUST ODOR IS SO STRONG INSIDE AND OUTSIDE OF THE VEHICLE. I HAVE 36,879 MILES ON MY 2016 AND EITHER HAVE AN EXHAUST LEAK FROM THE HEADERS OR THE MANIFOLD. THE ENGINE LIGHT WON'T COME BACK ON AND NOONE WILL CHECK THE VEHICLE WITHOUT IT ON. THERE IS NO REASON FOR MY "NEWER" VEHICLE TO HAVE AN EXHAUST LEAK TO THIS EXTENT.
NHTSA complaint #11154082 — an unverified report by a vehicle owner.
UNKNOWN OR OTHER
PURCHASED A NEW 2016 FORD FLEX ON JULY 29, 2016, DROVE IT MOST OF THE DAY ON SATURDAY AND SMELLED EXHAUST FUMES MOSTLY EVERY TIME I EXILIRATED. WENTTO URGENT CARE SICK FROM EXHAUST FUME POISONING, GOT WORSE AS DAY WENT BY AND WENT TO A REGULAR HOSPITAL ER. BROUGHT VEHICLE BACK TO DEALER ON MONDAY AND AFTER THEM RESEARCHING THE PROBLEM, IT WAS FAULTY VENT IN REAR CAUSING EXHAUSTING TO ENTER INTO INTERIOR.
NHTSA complaint #10893150 — an unverified report by a vehicle owner.