184 of the 499 complaints about the 2004 Ford Focus are about the electrical system — 37% of everything reported for this model year. Half of the failures with a mileage on record happened before 53,000 miles.
184
Complaints
1
Crashes
6
Fires
2
Injuries
Filed with NHTSA, in their own words.
ELECTRICAL SYSTEM
As I was stopped at red light it stalled as I drove thru. So I pulled over. Got out to open hood. It was smoking.struggled to open hood. Ran around to get towel to smother the fire. But it was too far gone. Man told me just leave it. It was total loss.
NHTSA complaint #11515638 — an unverified report by a vehicle owner.
ELECTRICAL SYSTEM:IGNITION:SWITCH
TL* THE CONTACT OWNS A 2004 FORD FOCUS. WHILE DRIVING VARIOUS SPEEDS, A LOUD NOISE WAS DETECTED FROM THE FRONT OF THE VEHICLE AND THE CHECK ENGINE INDICATOR ILLUMINATED. THE CONTACT ALSO MENTIONED THAT THE KEY OVERHEATED IN THE IGNITION SWITCH AND THE VEHICLE HESITATED TO DRIVE WHEN THE ACCELERATOR PEDAL WAS DEPRESSED. THE CONTACT FURTHER MENTIONED THAT THE VEHICLE'S FUEL CONSUMPTION WAS HIGHER THAN NORMAL. THE CONTACT ALSO MENTIONED THAT BOTH PASSENGER DOORS WERE INOPERABLE. THE CONTACT MENTIONED THAT THE DRIVER'S SIDE DOOR NEEDED EXTRA STRENGTH TO OPEN AND THE REAR PASSENGER DOOR WAS STUCK AND WOULD NOT OPEN. THE VEHICLE WAS TAKEN TO MULTIPLE UNKNOWN DEALERS WHERE THE CONTACT WAS INFORMED THAT THE IGNITION SWITCH NEEDED TO BE REPLACED AND THE ENGINE VALVE WAS STUCK. THE CAUSE OF THE OTHER FAILURES WAS NOT DETERMINED. THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER WAS NOT MADE AWARE OF THE FAILURES. THE FAILURE MILEAGE WAS APPROXIMATELY 250,000.
NHTSA complaint #11245773 — an unverified report by a vehicle owner.
ELECTRICAL SYSTEM
MY BATTERY LIGHT SEEMS TO FLASH WHEN THE CAR IS OFF. CAR HAS STALLED SEVERAL TIMES WHILE DRIVING TRY TO ACCELERATE OVER 50 MILES AN HOUR CAR WILL SHUT OFF. BACK HATCH ON WAGON SEEMS TO RELEASE ITSELF WHILE DRIVING WELL UNLOCK AUTOMATICALLY. HAVE REPLACED THREE THERMOSTAT AND THERMOSTAT HOUSING DUE TO OVERHEATING CAR WILL NOT TELL ME IS OVERHEATING IT WILL BOIL IN THE OVERFLOW RETURN TANK PRESSURIZE AND SHOOT THE CAP OFF?...
NHTSA complaint #11234370 — an unverified report by a vehicle owner.
ELECTRICAL SYSTEM
RECENTLY MY VEHICLE STEREO HAS BEEN MESSING UP. IT SOMETIMES SMELL A LITTLE BURNT. IT IS THE PASSENGER DOOR SPEAKER. IT SOUNDS AS IF IT'S A SHORTAGE INSIDE OF IT. SOMETIMES THE RADIO DASH FADES OUT. THE CAR HAS HESITATES SOMETIMES TO START. ONCE THE AC IS ON THE CAR STARTS RUNNING REALLY ROUGH AND YOU HEAR A KIND OF CLICK IS HARD TO EXPLAIN BUT I KNOW IT'S NOT NORMAL. AT SOMETIMES I AM UNABLE TO RUN THE AC MY WHOLE TRIP. MY ENGINE LIGHT HAS RECENTLY CAME ON I DID REPLACE THE COIL PACKS. ENGINE LIGHT IS STILL ON.
NHTSA complaint #11230782 — an unverified report by a vehicle owner.
ELECTRICAL SYSTEM
"TAKATA RECALL" TRUNK LID POPS WHEN BRAKES ARE APPLIED. I'M AFRAID THAT IF I HIT A BUMP IN THE ROAD THE LID WILL FLY UP. ALSO IF I POP THE LID WITH KEY FOB BREAK LIGHTS COME ON.
NHTSA complaint #11229934 — an unverified report by a vehicle owner.
ELECTRICAL SYSTEM
WHEN PUTTING THE KEY IN THE IGNITION THE KEY WILL NOT TURN AND START THE CAR. IT WILL NOT START AFTER PULLING THE KEY OUT OF THE IGNITION. I AM PREGNANT EXPECTING A BABY. THIS IS A SAFETY HAZARD FOR ME AND MY BABY. IF I GO INTO LABOR AND NEED TO LEAVE TO THE HOSPITAL I CANNOT RISK THE CAR WILL NOT START BECAUSE THE KEY WON'T TURN THE IGNITION ON.
NHTSA complaint #11181269 — an unverified report by a vehicle owner.
ELECTRICAL SYSTEM
MY VEHICLE INSTRUMENT CLUSTER FAILED CAUSING ALTERNATOR TO DIE AND FALSE READINGS ON THE DASH WITH MULTIPLE ALERTS SUCH AS BATTERY, AIRBAG , OIL AND INCORRECT SPEED DIAL. THE VEHICLE INSTRUMENT FAILED AT 30,000 MILES AND IF YOU SEARCH IT IS A VERY COMMON ISSUE WITH THE FORD FOCUS VEHICLE'S. THE VEHICLE STALED AND DIED WHILE BEING DROVE IN TOWN AND THANK GOD IT DID NOT HAPPEN WHILE ON THE HIGHWAY.
NHTSA complaint #11105102 — an unverified report by a vehicle owner.
ELECTRICAL SYSTEM
ALL OF THE BACKLIGHTING ON THE GAUGE CLUSTER AND BUTTONS BESIDE THE RADIO SCREEN IS INTERMITTENT. I DO NOT DRIVE THE VEHICLE AT NIGHT BECAUSE OF THIS ISSUE. DUE TO THE RISK OF NOT BEING ABLE TO SEE WHAT SPEED I AM TRAVELING AT. I HAVE BEEN THE SOLE OWNER OF THIS VEHICLE AND I BOUGHT IT BRAND NEW FROM THE DEALERSHIP BACK IN 2004. NOTHING HAS BEEN MODIFIED ON THIS VEHICLE.
NHTSA complaint #11080204 — an unverified report by a vehicle owner.
ELECTRICAL SYSTEM
ALTERNATOR CAUGHT FIRE, FEB 2017. REPLACED AND CHECKED SYSTEM. JULY 30, 17 ALTERNATOR SMOKED AND MELTED INSIDE. , POSITIVE TERMINAL ON BATTERY WAS SO HOT THAT THE CONNECTOR WAS TOO HOT TO TOUCH. REPLACED. ALTERNATOR AND BATTERY. PICKED UP CAR FROM REPAIR SHOP AND WITHIN ONE MILE THE ALTERNATOR MELTED ITS INTERNAL WIRING WIRING AND SMOKED. CAR IS BACK IN SHOP. EACH TIME THIS HAPPENED THE CAR WAS BEING DRIVEN.
NHTSA complaint #11013323 — an unverified report by a vehicle owner.
ELECTRICAL SYSTEM
SHORTED BRAKE WIRES IN TRUNK AREA BLOWN FUSE NO START NO BRAKE LIGHTS WOULD NOT SHIFT INTO DRIVE.
NHTSA complaint #10940198 — an unverified report by a vehicle owner.
ELECTRICAL SYSTEM
THE CAR HAS HAD 5-6 REPAIRS OVER THE LAST 6 YEARS. 3 BATTERIES AND 2 ALTERNATORS. THE CAR DIES OUT WHILE DRIVING AND WONT RESTART WITHOUT A JUMPSTART, IS DEAD RANDOMLY OR ONLY CLICKS.JUST SPENT ANOTHER $200 ON AN ALTERNATOR WHEN THE KEY WONT TURN AND THE REAL PROBLEM OVER ALL THESE YEARS HAS COME TO LIGHT. VERY DANGEROUS SITUATION WITH THE CAR JUST DIEING WHEREVER AND WHENEVER.
NHTSA complaint #10899327 — an unverified report by a vehicle owner.
ELECTRICAL SYSTEM
TL* THE CONTACT OWNS A 2004 FORD FOCUS. WHILE PARKED, THE VEHICLE WAS NOT ABLE TO START. THE FAILURE OCCURRED CONSTANTLY. THE CONTACT HAD TO JUMPSTART THE VEHICLE. THE VEHICLE WAS TAKEN TO AN INDEPENDENT MECHANIC WHERE IT WAS DIAGNOSED THAT THE BATTERY FAILED AND NEEDED TO BE REPLACED. THE VEHICLE WAS REPAIRED, BUT THE FAILURE RECURRED. THE MANUFACTURER WAS NOT NOTIFIED OF THE FAILURE. THE VIN WAS INVALID. THE FAILURE MILEAGE WAS 142,000.
NHTSA complaint #10854410 — an unverified report by a vehicle owner.
ELECTRICAL SYSTEM
MY CAR WAS TURNED OFF AND MY DASH LIGHTS WOULD FLICKER AND BEEP, MY RADIO GOES ON AND OFF BY IT SELF, THE REAR WIPER AND THIRD BRAKE LIGHT DO NOT WORK, AND NOW EVERYTHING DOES NOT WORK.
NHTSA complaint #10824294 — an unverified report by a vehicle owner.
ELECTRICAL SYSTEM
CAR WAS INOPERABLE DUE TO KEY NOT WORKING IN THE IGNITION AND EMERGENCY REPAIR SERVICE IN PARKING LOT HAD TO BE DONE. READ MORE: HTTP://WWW.JUSTANSWER.COM/NEW-QUESTION/OPTIONAL-INFORMATION.ASPX?TQID=423907452&PT=630&CATID=56411&R=AUTOBEEF&RPT=220#IXZZ3BAC4IRXZ
NHTSA complaint #10722374 — an unverified report by a vehicle owner.
ELECTRICAL SYSTEM
TL*THE CONTACT OWNS A 2004 FORD FOCUS. THE CONTACT STATED THAT WHILE DRIVING AT APPROXIMATELY 35 MPH, THE VEHICLE STALLED WITHOUT WARNING. THE VEHICLE WAS TAKEN TO THE DEALER, WHERE IT WAS NOT DIAGNOSED OR REPAIRED. THE CONTACT NOTICED THAT THE FAILURE RECURRED INTERMITTENTLY WHENEVER A BUMP OR A POTHOLE WAS HIT ON THE ROAD. THE MANUFACTURER WAS NOT MADE AWARE OF THE FAILURE. THE FAILURE MILEAGE WAS 80,000. UPDATED. 06/09/15
NHTSA complaint #10693586 — an unverified report by a vehicle owner.
ELECTRICAL SYSTEM:IGNITION
IGNITION LOCK STUCK. KEY WOULD NOT WORK. CAR HAD TO BE TOWED. IGNITION HAD TO BE REPLACED. COULD HAVE BEEN VERY DANGEROUS DEPENDING ON WHERE CAR WAS PARKED.
NHTSA complaint #10633012 — an unverified report by a vehicle owner.
ELECTRICAL SYSTEM
3/1/14: DRIVER'S SIDE HEATED SEAT BURNED THROUGH UPHOLSTERY AND CAUGHT FABRIC ON FIRE, WHILE MY DAUGHTER WAS DRIVING VEHICLE. AFTER SEARCHING THE INTERNET, I FOUND THAT THIS HAS HAPPENED TO OTHER FOCUS OWNERS. THERE WAS A SERVICE BULLETIN (04B16); WHY NO RECALL?
NHTSA complaint #10566563 — an unverified report by a vehicle owner.
ELECTRICAL SYSTEM
TL* THE CONTACT OWNS A 2004 FORD FOCUS. THE CONTACT STATED THAT WHILE DRIVING APPROXIMATELY 45 MPH, THE SPEEDOMETER FLUCTUATED CONTINUOUSLY. THE VEHICLE WAS NEITHER DIAGNOSED NOR REPAIRED. THE MANUFACTURER WAS NOT NOTIFIED OF THE DEFECT. THE APPROXIMATE FAILURE MILEAGE WAS 40,000.
NHTSA complaint #10549057 — an unverified report by a vehicle owner.
ELECTRICAL SYSTEM
TL*THE CONTACT OWNS A 2004 FORD FOCUS. THE CONTACT STATED THAT AFTER INSERTING THE KEY IN THE IGNITION THE VEHICLE FAILED TO START. THE CONTACT TRIED APPROXIMATELY SIX TIMES. THE VEHICLE WAS LATER TOWED TO THE DEALER FOR DIAGNOSIS. AFTER DIAGNOSIS THEY ADVISED HIM THAT THE IGNITION FAILED AND NEEDED TO BE REPLACED. THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER WAS CONTACTED AND THEY OFFERED NO ASSISTANCE. THE FAILURE AND CURRENT MILEAGE WAS APPROXIMATELY 118,000. THE VIN WAS UNAVAILABLE.
NHTSA complaint #10486338 — an unverified report by a vehicle owner.
ELECTRICAL SYSTEM:IGNITION
THE KEY WILL NOT TURN IN THE IGNITION. THIS HAS BEEN ONGOING FOR TWO MONTHS. IT TAKES SEVERAL MINUTES OF JIGGLING TO FINALLY GET THE IGNITION LOCK TO RELEASE. I DRIVE THIS CAR ON BUSINESS, INCLUDING IN REMOTE AREAS. IT IS SCARY TO TRY TO START THE CAR AND HAVE THE KEY NOT TURN. SO FAR, I'VE ALWAYS BEEN ABLE TO GET IT TO EVENTUALLY WORK, BUT THIS IS RIDICULOUS. WE'VE JUST STARTED EXPERIENCING THE SAME ISSUE ON MY WIFE'S 2007 FORD FOCUS. IN RESEARCHING THIS, IT HAS BEEN A PROBLEM ON THE FOCUS SINCE THE BEGINNING AND APPARENTLY FORD HAS REFUSED TO ACKNOWLEDGE THE ISSUE OR CHANGE THE IGNITION LOCK MECHANISMS ON LATER FOCUS MODELS. POTENTIALLY GETTING STRANDED AT NIGHT OR IN A REMOTE AREA DUE TO A FAULTY IGNITION LOCK IS A SERIOUS SAFETY ISSUE. ONE SHOULD NEVER HAVE A PROBLEM IN TURNING THE KEY IN THE IGNITION. FOR WHAT IT IS WORTH, I AM A CAREER SAFETY AND RISK MANAGEMENT CONSULTANT WORKING IN THE COMMERCIAL INSURANCE INDUSTRY WITH 35 YEARS EXPERIENCE.
NHTSA complaint #10462578 — an unverified report by a vehicle owner.
ELECTRICAL SYSTEM
TL* THE CONTACT OWNS A 2004 FORD FOCUS. THE CONTACT STATED THAT THE VEHICLE WOULD NOT START WITH THE STEERING WHEEL LOCKED. THE VEHICLE WAS TOWED TO THE DEALER FOR DIAGNOSIS WHERE THE DEALER ADVISED THAT THE IGNITION CYLINDER NEEDED REPLACING. THE MANUFACTURER WAS CONTACTED AND THE VEHICLE WAS NOT REPAIRED. THE FAILURE AND THE CURRENT MILEAGE WAS 94,000.
NHTSA complaint #10458431 — an unverified report by a vehicle owner.
ELECTRICAL SYSTEM
THE 2004 FORD FOCUS HAS A PROBLEM WHERE THE KEY WILL NOT TURN ONCE INSERTED INTO THE IGNITION. THE ONLY WAY TO GET THE KEY TO TURN IS TO TAP IT WITH A HAMMER OR OTHER HEAVY OBJECT OR SPEND OVER 300 DOLLARS TO GET A NEW IGNITION LOCK. THIS PROBLEM HAS HAPPENED TO ME BEFORE ON OCCASION BUT NOW IT HAPPENS EVERY SINGLE TIME I TAKE THE KEY OUT OF THE IGNITION. NUMEROUS PEOPLE ARE COMPLAINING ABOUT THIS PROBLEM YET FORD HAS NOT ISSUED A RECALL TO ADDRESS THE ISSUE. I'M HOPING THE NHTSA WILL FORCE FORD TO DO SOMETHING ABOUT THIS PROBLEM BECAUSE I KNOW I AM NOT THE ONLY ONE THAT THIS IS HAPPENING TO.
NHTSA complaint #10425309 — an unverified report by a vehicle owner.
ELECTRICAL SYSTEM
FORD FOCUS WHEEL AND IGNITION LOCKED UP. CANT TURN KEY OR WHEEL! I HAVE RED MULTIPLE PROBLEMS WITH THIS AND CANT BELIEVE FORD HAS NOT RECALLED THIS ISSUE!!! THE BEST PART ABOUT ALL OF THIS IS MY CAR JUST GOT OUT OF WARRANTY! YOU SUCK FORD AND YOUR CHEAP [XXX] DEALERS!!!!! INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6).
NHTSA complaint #10420809 — an unverified report by a vehicle owner.
ELECTRICAL SYSTEM
ALL OF A SUDDEN I AM HAVING TROUBLE TURNING THE KEY IN THE IGNITION OF MY 2004 FORD FOCUS. AS OF NOW I AM ABLE TO GET THE KEY TO TURN BY GENTLY TAPPING ON THE KEY WITH A HAMMER AS I TRY TO TURN. I HAVE NOT REPLACED THE IGNITION BECAUSE WHEN RESEARCHING THIS PROBLEM I HAVE COME TO REALIZE THIS IS A VERY COMMON FAULT THAT FORD IS AWARE OF, BUT REFUSES TO TAKE RESPONSIBILITY FOR.
NHTSA complaint #10418620 — an unverified report by a vehicle owner.
ELECTRICAL SYSTEM:IGNITION
2004 FORD FOCUS KEY WILL NOT TURN IN IGNITION.
NHTSA complaint #10410445 — an unverified report by a vehicle owner.
ELECTRICAL SYSTEM
THE KEY WOULD NO LONGER TURN IN THE IGNITION (BUT OPERATED DOOR AND HATCH WITHOUT DIFFICULTY), CREATING AN UNSAFE CONDITION IN WHICH THE CAR COULD NOT BE DRIVEN AND THE OWNER WAS STRANDED WITH AN INOPERABLE VEHICLE. THE LOCAL FORD DEALERSHIP REQUIRED $400 FOR A REPLACEMENT IGNITION CYLINDER. THERE IS A KNOWN ISSUE WITH POOR QUALITY IGNITION CYLINDERS IN THIS MODEL YEAR AND THEY WERE SUBSEQUENTLY REDESIGNED BY FORD (PERFORM A GOOGLE SEARCH FOR "FORD FOCUS IGNITION CYLINDER" OR SEE THE DISCUSSION AT HTTP:FORUMS.FOCALJET.COMTEAM-TECH497529-NEW-IGNITION-CYLINDER-HELP.HTML). GIVEN THAT THIS IS A KNOWN DEFECT, THE ISSUE SHOULD BE COVERED BY A TECHNICAL SERVICE BULLETIN OR RECALL INSTEAD OF REQUIRING A SIGNIFICANT OUT-OF-POCKET PAYMENT BY THE OWNER.
NHTSA complaint #10404857 — an unverified report by a vehicle owner.
ELECTRICAL SYSTEM
ATTEMPTED TO START CAR AND STEERING COLUMN AND IGNITION WAS LOCKED. I CAN'T GET EITHER TO TURN.
NHTSA complaint #10384870 — an unverified report by a vehicle owner.
ELECTRICAL SYSTEM
THE IGNITION IS COMPLETELY LOCKED. I'VE BEEN HAVING TROUBLE THE PAST MONTH BEING ABLE TO TURN THE KEY IN THE IGNITION AND NOW I CANNOT TURN IT AT ALL. MY CAR IS STRANDED AT A LOCAL TIRE SHOP WITH THE WINDOW DOWN, WHICH MAY CAUSE EVEN MORE DAMAGE FROM THE WEATHER OR ALLOW FOR EASY THEFT. THIS PROBLEM IS SO UNPREDICTABLE ITS SCARY, I COULD'VE BEEN ANYWHERE AND BEEN STRANDED. THEN I LOOKED UP THE PROBLEM AND FIND THAT TONS OF OTHER FOCUS OWNERS ARE HAVING THE SAME ISSUE BECAUSE FORD USED A CHEAP METAL. ITS TIME THAT THEY TREATED THERE CUSTOMERS RIGHT AND RECALL THIS PART.
NHTSA complaint #10384635 — an unverified report by a vehicle owner.
ELECTRICAL SYSTEM
2004 FORD FOCUS, KEY WILL NOT TURN IN THE IGNITION. THIS HAS BEEN AN ON GOING PROBLEM. SOMETIMES IT TAKES 20 MINUTES, OTHER TIMES IT HAS TAKEN HOURS TO GET THE KEY TO TURN. WITH LESS THAN 70K MILES, THIS IS A SAFETY HAZARD WHEN I HAVE CHILDREN IN THE CAR!
NHTSA complaint #10383887 — an unverified report by a vehicle owner.
ELECTRICAL SYSTEM
BATTERY FAILURE DUE TO A SHORT IN THE IGNITION SWITCH.
NHTSA complaint #10379457 — an unverified report by a vehicle owner.