2014 Ford Focus stability control problems

ELECTRONIC STABILITY CONTROL (ESC)

REPLACED TRANSMISSION DUE TO RECALL. THEN THEIR WAS A RECALL ON THE RECALL. TOOK CAR BACK STATING THE CAR STILL SHUTTERS AND STUTTERS. SUPV STATED YOU NEED TO DRIVE 2000 MILES IT WILL RESET. WELL HERE IT IS SEPTEMBER.2020 CAR IS STILL STUTTERING AND SHUTTERING WHEN COMING FROM STOP TO ACCELERATION CAUSING A POTENTIAL ACCIDENT FROM CAR BEHIND. WHAT CAN I DO. THEY BRUSH ME OFF EVERY TIME I TELL THEM THIS . WHEN THIS HAPPENS I GET A WARNING SMOOTH DRIVING SAVES FUEL NUMEROUS TIMES AND WILL APPEAR AS DRIVING ON INTERSTATE AND IT'S A SMOOTH ROAD. CAR WILL DECREASE SPEED.

NHTSA complaint #11360676 — an unverified report by a vehicle owner.

ELECTRONIC STABILITY CONTROL (ESC)

THE CAR STALLED OUT

NHTSA complaint #11360836 — an unverified report by a vehicle owner.

ELECTRONIC STABILITY CONTROL (ESC)

I STARTED MY CAR AND BEGAN TO DRIVE. TWO MINUTES AFTER DRIVING I WAS GOING 25 MPH ON A TOWN STREET AND MY TRANSMISSION FAULT LIGHT CAME ON. I LOST POWER AND CONTROL OF THE CAR, ALMOST GETTING HIT BY A LARGE TRUCK.

NHTSA complaint #11355649 — an unverified report by a vehicle owner.

ELECTRONIC STABILITY CONTROL (ESC)

PROBLEMS I HAVE HAD WAS SLIPPING, BUCKING, JERKING, AND SUDDENLY ACCELERATE. IN ADDITION, THE TRANSMISSIONS CAUSED DELAYED ACCELERATION AND DELAYS IN DOWNSHIFTS, CUTS OFF IN TRAFFIC.

NHTSA complaint #11351961 — an unverified report by a vehicle owner.

ELECTRONIC STABILITY CONTROL (ESC)

THE POWER STEERING JUST STOPS WORKING FROM TIME TO TIME. THIS HAPPENED WHILE TAKING A CURVE THE LAST TIME THIS HAPPENED. I HAVE FOUND THAT NUMEROUS PEOPLE ARE HAVING THIS ISSUE WITH A NUMBER OF THEIR FORDS THAT HAVE THE ELECTRONIC STERRING ASSIST. THIS HAPPENED TO ME THE FIRST TIME ON MARCH 5 THIS YEAR. (2020) I REMEMBER BECAUSE IT WAS MY BIRTHDAY.

NHTSA complaint #11343778 — an unverified report by a vehicle owner.

ELECTRONIC STABILITY CONTROL (ESC)

MY CAR IS SHUTTING DOWN AND THE CODE P068A AND I KNOW SOMEONE THAT HAS THE SAME CAR SAME MODEL YEAR SAME PROBLEMS TRANSMISSION PROBLEMS CAR NOT MOVING NO MATTER HOW MUCH YOU HIT THE GAS AND HE GOT RECALLS ON THE CAR MY CAR IS HAVING THE SAME PROBLEMS I WILL BE DRIVING ON THE ROAD AND THE CAR WILL JUMP SHAKE THAN GO AND IT'S KEEPS DOING IT AS WELL AS I CAN BE GOING 20 MPH AND MY RPM IS AT 6 NOT DROPPING UNLESS MY FOOT IS OFF THE GAS.

NHTSA complaint #11325553 — an unverified report by a vehicle owner.

ELECTRONIC STABILITY CONTROL (ESC)

THE CAR HAS A PROBLEM TAKING OFF AND SEEMS TO NOT WANT TO SHIFT. IT NOW WILL NOT DRIVE AND I HAVE IT AT THE DEALERSHIP. PAID OVER $1000 AND STILL NOT FIXED. SAID IT WAS THE TCM. NOW THEY WANT ANOTHER $800 (SAYING THEY ARE GIVING ME A DISCOUNT) TO CHANGE THE CLUTCH FORK AND HOPEFULLY THAT WILL WORK. I'VE HAD PROBLEMS SINCE I GOT IT IN 2016. CALLED AND THERE WAS NOTHING THEY COULD DO.

NHTSA complaint #11323437 — an unverified report by a vehicle owner.

ELECTRONIC STABILITY CONTROL (ESC)

THERE HAD BEEN OVER 30 OCCURRENCES OF HAVING PROBLEMS WITH MY CAR NOT BEING ABLE TO PROPERLY SHIFT INTO THE RIGHT GEAR. I HAVE HAD THE CLUTCH REPLACED 5 TIMES BUT IT HAS NOT FIXED THE SHIFTING. I'VE RAN INTO ISSUES AT STOP SIGNS AND STOP LIGHTS OF ALMOST GETTING INTO ACCIDENTS BECAUSE MY CAR WON'T PROPERLY GO INTO THE GEAR OR SHIFT CORRECTLY. MORE RECENTLY, 3 MONTHS AGO; MY CAR TURNED OFF AND WOULD NOT RUN BACK ON. WHEN TAKING IT INTO FORD THEY STATED THEY HAD NO REASON WHY THIS OCCURRED AND HAD NO EXPLANATION FOR ME.

NHTSA complaint #11269298 — an unverified report by a vehicle owner.

ELECTRONIC STABILITY CONTROL (ESC)

CAR WILL SHOW "STOP SAFELY NOW" WARNING AND COMPLETELY SHUT OFF ALL CONTROLS AT HIGHWAY SPEEDS. THAT CAR DOES NOT ALLOW YOU TO MOVE IT OUT OF THE FAST LANE OR ANY LANE. THERE IS NO WAY TO MOVE THE CAR TO SAFETY ONCE THE WARNING ACTIVATES. VERY DANGEROUS SITUATION.

NHTSA complaint #11254502 — an unverified report by a vehicle owner.

ELECTRONIC STABILITY CONTROL (ESC)

WHILE ACCELERATING EITHER UPHILL OR AT SPEEDS ABOVE 45 THE CAR WILL BEGIN TO SHAKE. I WAS TOLD TO FIX MY CAMBER AND TOE BARS TO ALLEVIATE THE SHAKING OF THE CAR, MY STRUTS, AND TO REPLACE MY TIRES. NEITHER OF THESE SOLUTIONS HAVE HELPED THIS.

NHTSA complaint #11251820 — an unverified report by a vehicle owner.

ELECTRONIC STABILITY CONTROL (ESC)

DOESN'T DRIVE OR GO IN REVERSE WAS AT A RED LIGHT IT DIDN'T WANT TO DRIVE OFF ALMOST CAUSED A WRECK

NHTSA complaint #11242315 — an unverified report by a vehicle owner.

ELECTRONIC STABILITY CONTROL (ESC)

I HAVE TRANSMISSION PROBLEMS SINCE I BOUGHT MY CAR IN 2016. LOSE OF POWER ON FREEWAYS AND ACCELERATION PROBLEMS ALL THE TIME. THE SERVICE ENGINE LIGHT CONTINUES TO TURN ON AND OFF UNEXPECTEDLY. FORD CONTINUE TO DENYING THOSE PROBLEM, CAUSING A LOT OF STRESS EVERY TIME THAT I DRIVE LONG DISTANCES

NHTSA complaint #11232504 — an unverified report by a vehicle owner.

ELECTRONIC STABILITY CONTROL (ESC)

APRIL 25 2019 TO THIS DAY JULY 10TH 2019 IS WHEN EVERYTHING STARTED BREAKING DOWN OUT OF NOWHERE, I'M GOING TO WORK AT 6AM I NOTICE MY CAR STARTING UP ODD AND SO ON MY WAY TO WORK I WAS GETTING ON THE HIGH WAY AS I WAS ACCELERATING SOMETHING HAPPENED IN MY CAR THAT MADE A LOUD NOISE AND MY CAR BUCKED AS IF IT WAS HAVING TROUBLE TRYING TO REV SO I TURNED MY EMERGENCY LIGHTS AND MANAGED TO GET TO WORK BY DRIVING SLOWLY AND MAN WAS IT A SCARE. I ENDED UP LEAVING MY CAR OVERNIGHT AT WORK AND GOT IT TOWED TO A LOCAL MECHANIC SAYING MY RADIATOR WAS BUSTED ($260 OUT MY POCKET), LOOKED ONLINE TO SEE ABOUT ANY RECALLS AND SAW I HAD A COUPLE TO BE FIXED AND THAT'S WHEN I TOOK IT IN TO A LOCAL DEALER FORD DEALERSHIP AND THEY SUPPOSEDLY FIXED MY CAR BUT WHEN I GOT IT BACK IT WAS JUST AS BAD AND I EVEN STARTED GETTING MESSAGES ON MY DASHBOARD ABOUT MY LID COMPARTMENT BEING OPEN MAKING ME GET OFF ON RED LIGHTS TO GET OUT AND CLOSE THE TRUNK. THEN MY SECOND TIME BEING STRANDED ON MY WAY TO WORK, SAME THING STARTING OFF MY CAR FELT ODD BUT THIS TIME I MADE IT TO WORK BUT AS SOON AS I PULLED INTO THE PARKING LOT MY CAR HAD FELT LIKE IT DIED AND STALLED RIGHT AS I WAS PARKING AND WHEN I GOT OFF AND LOCKED MY CAR IT STARTED MAKING WEIRD MECHANICAL NOISES, THAT'S WHEN I HAD TO GET IT TOWED THE NEXT DAY AGAIN BUT THIS TIME THE MECHANIC TOLD ME IT WAS MY TRANSMISSION MODULE, SO I GO ONLINE AGAIN AND SEE THERE IS AN EXTENDED WARRANTY FOR MY EXACT PROBLEM. SO I TAKE IT IN TO THE DEALER SO THEY CAN FIX IT BUT THEY TURN OUT TELLING ME I HAVE A HOLE IN MY TRANSMISSION AND THAT THEY CAN'T FIX THE PROBLEM EVEN THOUGH IT'S DUE TO THE COMPUTER SOFTWARE MALFUNCTIONING CAUSING IT TO BREAK NOW THE DEALERSHIP IS ASKING 2,000-5,000 TO REPLACE. I'M SICK AND TIRED TO BE HONEST I'M ABOUT TO LOSE MY JOB FOR GOING IN LATE, I'VE PAID A MONTH ALREADY WITHOUT EVEN USING THE CAR I NEED HELP.

NHTSA complaint #11230628 — an unverified report by a vehicle owner.

ELECTRONIC STABILITY CONTROL (ESC)

TL* THE CONTACT OWNS A 2014 FORD FOCUS. THE CONTACT STATED THAT WHILE DRIVING AT 40 MPH, THE VEHICLE WAS SHAKING VIOLENTLY. AN UNKNOWN WARNING LIGHT WAS ILLUMINATED. THE CONTACT SLOWED DOWN BUT WAS ABLE TO COAST TO THE SIDE OF THE ROAD. THE VEHICLE WAS TAKEN TO CAPITAL FORD SERVICES DEALER (2805 E MILLBROOK RD, RALEIGH, NC 27604, (877) 660-1721), WHERE DIAGNOSTIC TESTING DETERMINED THAT THE FAILURE WAS THE CLUTCH SEAL WAS LEAKING AND NEEDED TO BE REPLACED. THE VEHICLE WAS REPAIRED. IN ADDITION, THE CONTACT ALSO STATED THAT WHILE DRIVING, THE FUEL GAUGE FAILED TO PROVIDE THE ACCURATE READING CAUSING THE CONTACT TO RUN OUT OF FUEL. THE CONTACT ALSO STATED THAT WHEN THE VEHICLE WAS IDLING IT WOULD STALL. IN ADDITION, THE VEHICLE WOULD ACCELERATE AND DECELERATE INDEPENDENTLY. THE VEHICLE WAS TAKEN TO R D SAWYER MOTOR CO DEALER (404 IS-64, MANTEO, NC 27954, (252) 473-2141) WHERE IT WAS ADVISED TO KEEP THE TANK HALF FULL. THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE AND PROVIDED A CASE NUMBER: 17794117. THE APPROXIMATE FAILURE MILEAGE WAS 50,000.

NHTSA complaint #11206549 — an unverified report by a vehicle owner.

ELECTRONIC STABILITY CONTROL (ESC)

I RECENTLY BOUGHT A 2014 FORD FOCUS HATCHBACK FROM ELLIOTT CHRYSLER DODGE JEEP IN CARTHAGE TEXAS NOT KNOWING I WAS BUYING A VEHICLE WITH A ACTIVE SAFETY RECALL. WAS TOLD BUY THE SALESPERSON THERE WAS NO RECALLS ON THE VEHICLE THAT THEY ARE REQUIRED BY LAW TO FIX THEM PRIOR TO SELLING IT. AND I WAS DRIVING HOME 11 DAYS AFTER GETTING THE CAR AND IT STALLED OUT IN THE MIDDLE OF THE HIGHWAY IN THE LEFT LANE AND WOULD NOT ACCELERATE AND THE CHECK ENGINE LIGHT CAME ON AND I WAS ALMOST HIT BY ANOTHER VEHICLE. I SENT THE CAR BACK TO THE DEALER YOU TRIED TO GIVE IT BACK TO ME AGAIN TELLING ME THAT THEY DROVE IT THE CHECK ENGINE LIGHT ISN'T ON ANYMORE AND WE LOOKED UP YOUR WEBSITE TO SEE IF THE CAR HAD AN ACTIVE RECALL WHICH IT DID. WE REFUSED TO TAKE THE CAR BACK UNLESS THEY FIXED THE RECALL. SO THEY SAID THEY WERE SENDING THE CAR TO EXCEL FORD IN CARTHAGE TEXAS. THAT THEY HAD CALLED THEM AND VERIFY THE RECALL IN WHICH WE FOUND OUT ABOUT THE RECALL FROM THE PAPERWORK FROM THE DEALERSHIP GIVING US THE WEBSITE. THE SERVICE TECH CALLED AND SAID HE CALLED FORD VERIFYING THE RECALL AND THAT THE PARTS FOR FIXING THE RECALL WE'RE ON BACKORDER AND COULD TAKE QUITE A WHILE. A DAY LATER ELLIOTT DODGE OF CARTHAGE CALLED US BACK WHERE WE BOUGHT THE CAR AND SAID THEY HAD THE CAR BACK THE RECALL WAS FIXED. ALONG WITH THE PIECE OF PAPER STATING IT WAS FIXED BUT NOT HOW. AND NOW A WEEK LATER IF THAT AND THE CAR STALLED OUT AGAIN CHECK ENGINE LIGHT ON AND DID THE SAME THING IT DID BEFORE THE RECALL WAS ALLEGEDLY FIXED. ONCE AGAIN NEARLY CAUSING AN ACCIDENT WHEN THE CAR STALLED AND WILL NOT ACCELERATE. I WAS JUST DRIVING DOWN THE HIGHWAY AND IT STALLS CHECK ENGINE LIGHT FLASHES THEN STAYS ON LOSING ALL POWER AND WILL NOT ACCELERATE.

NHTSA complaint #11195954 — an unverified report by a vehicle owner.

ELECTRONIC STABILITY CONTROL (ESC)

I TOOK MY CAR IN FOR A RECALL A FEW MONTHS AGO ALSO MENTIONING THAT IT HAS BEEN SAYING IT'S OVERHEATING AND THEY GAVE MY CAR BACK SAYING NOTHING IS WRONG AND NOW I'VE BEEN DRIVING WITH MY NEWBORN DAUGHTER AND ALL OF THE SUDDEN MY CAR WOULDN'T GO PAST 65 & THEN AFTER IT STARTED WORKING AGAIN MY BATTERY GOES OUT I THOUGHT IT WAS BECAUSE THE GAS LIGHT HAD BEEN ON AND SO I CALLED AAA AND HAD SOMEONE COME DOWN THEY PUT IN GAS AND GOT IT STARTED BUT TO MY DISMAY I WASN'T EVEN ABLE TO MAKE IT HOME SEEING AS HOW MY CAR COULD BARELY ACCELERATE AND AGAIN IT SHUT OFF AT FIRST I WAS DRIVING ON THE FREEWAY AND WHEN I SLOWED DOWN TO STOP AT A LIGHT MY BATTERY SYMBOL WENT ON AND THEN THE CAR SHUT OFF & AFTER I GOT IT WORKING AGAIN IT WAS WORKING AND THEN IT SLOWED AND WOULD LET ME PRESS THE BRAKES ANYMORE AND SINCE THE. IT WON'T START

NHTSA complaint #11195327 — an unverified report by a vehicle owner.

ELECTRONIC STABILITY CONTROL (ESC)

WHILE DRIVING ON A BUSY STREET THE CAR MADE A SOUND WITH THE WORDS 'ENGINE FAULT: ...' THE CARS ELECTRICAL FUNCTIONS WENT HAYWIRE WITHIN A MINUTE OF THE FIRST WARNING AND THE CAR DIED.

NHTSA complaint #11182764 — an unverified report by a vehicle owner.

ELECTRONIC STABILITY CONTROL (ESC)

HARSH JERKING AND SHUDDERING WHEN ACCELERATING. FORD HAS A RECALL ON THE TRANSMISSION FOR THIS PROBLEM, YET THEY REFUSED TO FIX MINE BECAUSE ITS 65000 MILES. WAS NEVER TOLD ABOUT THIS WHEN I GOT THE CAR (~35000) - WOULD HAVE FIXED SOONER IF I WAS. GOT CLUTCH REPLACED MONTHS AGO, FIXED THIS FOR A LITTLE, NOW THE PROBLEM IS BACK.

NHTSA complaint #11150311 — an unverified report by a vehicle owner.

ELECTRONIC STABILITY CONTROL (ESC)

CAR STARTED STUTTERING POWER WITH IN 3 MONTHS OF HAVING IT. JERKS AND HESITATES WHEN ACCELERATING. CLUTCH ASSEMBLY HAS BEEN REPLACED 3 TIMES. CAR ONLY HAS 30,000 MILES. SEPT OF 2018 WHILE CROSSING BRIDGE WITHOUT ANY WARNING CAR JUST STOPPED IN MID DRIVE! VERY SCARY! TOWED TO FORD. WAS CHARGED FOR SOME MALFUNCTION??!! CAR IS STILL SHUTTERING AND HAS DIFFICULTY GETTING TO SPEED. FILED COMPLAINT WITH FORD BACK IN 2016 THAT I DIDN'T FEEL CAR WAS SAFE. NO RESPONSE! AFTER THIS LAST INCIDENT I AM AFRAID TO DRIVE VERY FAR FOR FEAR IT WILL JUST STOOP RUNNING MID DRIVE. AVOID ALL HIGHWAYS BECAUSE OF THIS

NHTSA complaint #11143770 — an unverified report by a vehicle owner.

ELECTRONIC STABILITY CONTROL (ESC)

VEHICLE TRANSMISSION WILL NOT SHIFT PROMPTLY, RPM'S REV OVER 3 TO 4 RPM'S BEFORE SHIFTING CASING JERKING, SHUDDERING, JOLT CAR BACKWARDS COMING TO A SLOW AND STEADY STOP. RED WARNING LIGHTS ON DASH CONSOLE INDICATING EMERGENCY PROBLEM & UNSAFE TO DRIVE.

NHTSA complaint #11122920 — an unverified report by a vehicle owner.

ELECTRONIC STABILITY CONTROL (ESC)

WHILE DRIVING IN THE PARKING LOT, THE CAR (2014 FORD FOCUS 5DR HB) SUDDENLY LOSS POWER. UNFORTUNATELY, THE RECALL ONLY APPLY TO THE ELECTRIC MODEL. MAKES/MODELS/MODEL YEARS: FORD/FOCUS ELECTRIC/2012-2014 MFR'S REPORT DATE: OCTOBER 28, 2013 NHTSA CAMPAIGN NUMBER: 13V-523 COMPONENTS: POWER TRAIN:AUTOMATIC TRANSMISSION:CONTROL MODULE (TCM, PCM) POTENTIAL NUMBER OF UNITS AFFECTED: 2,456

NHTSA complaint #11118341 — an unverified report by a vehicle owner.

ELECTRONIC STABILITY CONTROL (ESC)

I WAS DRIVING AND WAS SLOWING DOWN TO TAKE A SHARP CURVE WHEN THE IDLE SPEED SPED UP THE SUDDENLY DROPPED AND THEN THE ENGINE DIED. I RESTARTED THE CAR BUT THE CHECK ENGINE LIGHT CAME ON. IT DID THE SAME THING AS I WAS DRIVING BEHIND OTHER TRAFFIC WHICH WAS GOING SLOW. I DROVE TO MY MECHANIC HE TEST DROVE THE CAR AND SAID THE THROTTLE BODY WAS GOING BAD. HE STATED HE HAD HAD SEVERAL OF THESE CARS WITH THE SAME PROBLEM. MY CAR ONLY HAD 48,000 MILES ON IT. I NEVER KNOW WHEN IT WILL JUST STOP IF I HAVE TO SLOW DOWN OR EVEN STOP FOR A RED LIGHT OR OTHER TRAFFIC. I LIVE IN A RURAL AREA AND THE ROADS ARE NARROW WITH FEW PLACES TO PULL OFF. I KNOW THAT THERE HAVE BEEN RECALLS FOR THIS PROBLEM ON SOME FORD FOCUS CARS AND MINE SHOULD BE INCLUDED.

NHTSA complaint #11100077 — an unverified report by a vehicle owner.

ELECTRONIC STABILITY CONTROL (ESC)

I HAVE HAD THIS 2014 FORD FOCUS SINCE EARLY 2015. I HAVE HAD PROBLEMS OUT OF THIS CAR SINCE I HAVE HAD IT, WITH THE DEALERSHIP NOT EVER FINDING OUT WHAT WAS WRONG. IT STARTED WITH POWER TRAIN ISSUES WHICH THEY HAD ISSUED A RECALL FOR AND I HAD BROUGHT TO THEM AND THE DEALERSHIP STILL DID NOT FIX. THE LAST TWO WEEKS THE CAR HAS BEGUN HAVING STEERING ISSUES. WHILE I WAS DRIVING IT JUST LOCKED UP AND I HAD TO COAST TO A STOP AND RESTART IT. IT DROVE FINE AFTER IT SAT FOR A MINUTE AND I RESTARTED IT, THEN THREE DAYS LATER WOULD NOT TURN AGAIN AFTER I STARTED THE VEHICLE WHILE PARKED IN MY DRIVEWAY AND WAS GETTING READY TO DROP MY CHILDREN OFF AT SCHOOL AND THEN HEAD TO WORK MYSELF. I ONCE AGAIN HAD TO TURN THE VEHICLE OF AND LET IT SIT FOR A MINUTE AND HAD TO RESTART IT. IT RAN OKAY FOR ANOTHER THREE DAYS. THIS MORNING IT ONCE AGAIN WHILE PARKED IN MY DRIVEWAY WILL NOT TURN AND THE STEERING ASSIST LIGHT CAME ON THE CAR. THIS TIME IT WILL NOT TURN AT ALL AFTER I HAVE RESTARTED THE CAR SEVERAL TIMES.

NHTSA complaint #11083200 — an unverified report by a vehicle owner.

ELECTRONIC STABILITY CONTROL (ESC)

TAKATA RECALL THE VEHICLE SHUTTERS ON TAKE OFF AS WELL AS IT DOESN'T SHIFT SO THE ENGINE JUST REVS TILL YOU TAKE YOUR FOOT OFF THE GAS AND TRY TO GET IT TO SHIFT LIKE THAT. THE CLUTCH HAS GONE BAD ON ALL VEHICLES SO IT KEEPS DOING IT AND GETS WORSE AND UNSAFE TO DRIVE ON FREEWAY AND ON REGULAR ROADS BECAUSE IT LOOSES POWER WHEN IT SHUTTERS. IT DOES IT WHEN TURNING AS WELL AS EVEN JUST BEING AT A STOP LIGHT AND TRYING TO TAKE OFF. COST OVER 1,400$ TO REPAIR

NHTSA complaint #11033396 — an unverified report by a vehicle owner.

ELECTRONIC STABILITY CONTROL (ESC)

JUNE 1, 2017: I TOOK MY 2014 FORD FOCUS ST, WITH ~10,500K MILES ONLY 4 MONTHS OUT OF WARRANTY, TO A DEALERSHIP FOR AN OIL CHANGE AND WARRANTY RECALLS. JUNE 2, 2017: THE DEALERSHIP INFORMED ME THAT WHILE REPROGRAMMING THE BCM, BODY CONTROL MODULE, THE COMPUTER WAS WIPED AND THE CAR WOULD NOT START. THE DEALERSHIP SAID THEY ATTEMPTED TO REPROGRAM IT AGAIN BUT DID NOT WORK BUT THAT THEY HAD OPENED A TICKET WITH FORD'S TECHNICAL SUPPORT. THE DEALERSHIP PROVIDED A LOANER CAR TO ME FOR THE WEEKEND. JUNE 6, 2017: THE DEALERSHIP CALLED TO TELL ME THEY STILL HAD NOT RECEIVED A FIX FROM FORD AND THAT FORD KNEW OF THE ISSUE AND HAD REPLIED THAT THEY WOULD PROVIDE AN UPDATE WITHIN 7 BUSINESS DAYS. I WAS TOLD TO KEEP THE LOANER CAR UNTIL THE WORK WAS COMPLETE. I CALLED FORD'S SERVICE LINE TO ATTEMPT TO ESCALATE THE ISSUE. I WAS PROVIDED THE CASE NUMBER, AS REFERENCED, AND TOLD TO TALK TO THE DEALERSHIP'S SERVICE MANAGER. THE SERVICE MANAGER TOLD ME THAT UNFORTUNATELY THERE WAS NOTHING HIS TECHNICIANS COULD DO BUT TO WAIT FOR A FIX FROM FORD. JUNE 15, 2017: I CONTACTED FORD SERVICE LINE AGAIN AND THE CASE WAS ESCALATED TO A REGIONAL MANAGER. THEY INFORMED ME THAT FORD DOES NOT HAVE A FIX AND THAT FORD HAS NO TIMELINE FOR A FIX. THE VEHICLE IS STILL NON-FUNCTIONAL. FORD HAS TOLD ME THEY HAVE NO FIX AND NO TIMELINE FOR A FIX. THE DEALERSHIP IS WAITING ON FORD TO PROVIDE A FIX AS IT'S A COMPUTER ISSUE AND THE DEALERSHIP CANNOT DO ANYTHING TO SOLVE IT.

NHTSA complaint #10995514 — an unverified report by a vehicle owner.

TRACTION CONTROL SYSTEM

TRACTION CONTROL IS A HAZARD, WHEN YOU NEED POWER TO THE WHEELS AND THE TRACTION CONTROL ENGAGES YOU HAVE ZERO POWER. WHILE GOING UP A SLIGHT INCLINE WITH SNOW ON THE SURFACE THE WHEELS SPUN BRIEFLY AND ENGAGED THE TRACTION CONTROL, LOST ALL POWER TO THE FRONT WHEELS AND HAD TO BACK DOWN. TALKING WITH THE DEALER THEY SAID IT IS NORMAL, NOT SAFE, BUT NORMAL. NOW, YOU CAN TURN THE TC OFF BUT REQUIRES MULTIPLE STEPS WITH PROGRAMMING SWITCH IN THE STEERING WHEEL, PLUS, EVERY TIME YOU TURN VEHICLE OFF IT RESETS TC TO ON. THERE NEEDS TO AN EASY ACCESS SWITCH TO TURN TC OFF WHILE DRIVING OR AT THE VERY LEAST, FORD NEEDS TO REPROGRAM THE VEHICLES SO WHEN YOU TURN TC OFF, IT STAYS OFF UNTIL YOU TURN BACK ON. LOOSING POWER IN TRAFFIC ON A HILL COULD BE VERY DANGEROUS AND AT THE BEST CAUSES YOU TO BACK DOWN.

NHTSA complaint #10938526 — an unverified report by a vehicle owner.

ELECTRONIC STABILITY CONTROL (ESC)

SINCE I PURCHASED THE VEHICLE (NEW), I HAVE HAD PROBLEMS WITH THE ENGINE. I HAVE TAKEN IT TO BE REPAIRED TO AN AUTHORIZED FORD DEAL DURING THE 3 YEARS I HAVE OWNED IT - ONCE, THEY REPLACED/REBUILT THE CLUTCH, TWICE FOR UPDATES TO THE COMPUTER, AND A SEPARATE TIME FOR THE TIRES AND WHEEL WELL (THE DEALERSHIP SAID SOME OF THE PROBLEMS WERE CAUSED BY UNEVENNESS IN TIRES, THE WHEEL WELL ALSO NEEDED REPAIR AFTER MY TIRES WERE ROTATED). THE CAR CONSISTENTLY STRUGGLES TO ACCELERATE AFTER COMING TO STOP, SUCH AS AT A YIELD, MERGE, STOP SIGN, STOP LIGHTS, OR FROM SLOWING DOWN. IT SHAKES, JERKS, STUTTERS, MAKES A CREAKING METAL SOUND, AND MOST CONCERNING, STALLS. I HAVE BEEN TOLD BY THE DEALERSHIP THE VEHICLE NEEDS TO LEARN MY DRIVING STYLE, HOWEVER, THREE YEARS IS AN UNACCEPTABLE AMOUNT OF TIME. I TAKE THE CAR TO THE DEALERSHIP FOR ALL MAINTENANCE. I HAVE MY OIL CHANGED AND TIRES ROTATED REGULARLY, IN ADDITION TO THE INSPECTION DONE BY THE DEALERSHIP AT THAT TIME. WHEN I PRESS ON THE GAS FROM A SLOWED OR STOPPED POSITION, THE CAR SHOULD ACCELERATE, BUT IT STALLS. IT CONSISTENTLY STALLS EVERY TIME I DRIVE IT. THIS IS NOT SAFE, ESPECIALLY SINCE THIS IS A BRAND NEW CAR. I HAVE CONTINUED TAKING IT FOR REPAIRS TO A FORD AUTHORIZED DEALERSHIP ONLY, LEAVING THE VEHICLE FOR DAYS AT A TIME, AND THE PROBLEM HAS NOT BEEN RESOLVED. ADDITIONALLY, THE MILEAGE I GET WITH THE CAR IS LOWER THAN EXPECTED AND A FORD EMPLOYEE ASSERTED TO ME IT IS DUE TO THE ENGINE ISSUES.

NHTSA complaint #10934546 — an unverified report by a vehicle owner.

ELECTRONIC STABILITY CONTROL (ESC)

MY CAR HAS A MIND OF ITS OWN. I HAVE COMPLAINED TO FORD MANY TIMES REGARDING THE CAR JUMPING SINCE THE DAY I BOUGHT IT. I HAVE BEEN TOLD " OH, ITS THE WAY IT WAS MADE." MY CAR COMPLETELY STOPPED ON ME BEFORE WHILE I WAS DRIVING WITH MY KIDS IN IT. I TOOK MY CAR BACK TO THE DEALER RIGHT THEN AND THEY REPROGRAM IT AND TOLD ME IT WAS FINE. I TOOK MY CAR BACK FOR THE BATTERY GOING TO COMPLETELY DEAD WITH A BRAND NEW CAR. TODAY AS I'M PICKING UP MY KIDS MY CHECK ENGINE LIGHT CAME ON. I TOOK MY KIDS HOME AND CALLED MY DAD AND WAS ADVISED TO GET A DIAGNOSIS TEST RAN ON MY CAR. TO MY SURPRISE MY CAR IS GETTING A ERROR CODE P090C? THIS IS AN ELECTRIC PROBLEM THAT IT SEEMS THAT MILLION OF DRIVERS HAVE GOTTEN THAT INVOLVES THE CLUTCH ACTUATOR LOW CIRCUIT. WHY DID I NOT RECEIVE A RECALL FOR THIS? I NEED SOME ANSWERS NOW BECAUSE THIS CAR HAS STOP BEFORE WITH MY CHILDREN WITH ME AND I WILL NOT DIE BECAUSE OF FORD. I NEED THIS ISSUE FIXED.

NHTSA complaint #10920064 — an unverified report by a vehicle owner.

ELECTRONIC STABILITY CONTROL (ESC)

SINCE SINCE BOUGHT THIS CAR BRAND-NEW IN 2014 THERE HAS BEEN A GRINDING STUTTERING SHAKING AND JERKING OF THE TRANSMISSION WHEN IN MOTION. THIS HAPPENS WHETHER THE CAR IS ON THE HIGHWAY OR AT A LOW RATE OF SPEED BUT MOSTLY WHEN DRIVING FORWARD FROM PARK. FORD ATTEMPTED TO UPGRADE THE SOFTWARE TO THE TRANSMISSION SEVERAL TIMES WHICH HAS NEVER WORKED. THIS IS A KNOWN ISSUE TO FORD AND THEY ARE CLAIMING THAT IT IS A CHARACTERISTIC OF THE TRANSMISSION AND IT IS NORMAL ACTIVITY. THE TRANSMISSION SHUTTERS AND JERKS SO MUCH THAT THE CAR WILL NOT SHIFT AND WILL NOT MOVE FORWARD APPROPRIATELY AND I HAVE COME CLOSE TO GETTING REAR-ENDED SEVERAL TIMES BECAUSE THE TRANSMISSION CANNOT CATCH UP WITH THE ACCELERATION. I AM ASKING FORD FOR ASSISTANCE IN TRADING THE CAR IN SINCE THE VALUE IN THE CAR DEPRECIATED SO MUCH BECAUSE OF ALL OF THE TRANSMISSION ISSUES AND THEY ARE REFUSING TO HELP ME.

NHTSA complaint #10909748 — an unverified report by a vehicle owner.