FaultScore

FaultScore report

2007 Ford Freestyle problems

Owners have filed 1,250 complaints about the 2007 Ford Freestyle with NHTSA between 2006 and 2025. The largest single group is the acceleration & cruise control. Across this model's run it ranks 3 of 4 worst.

B

FaultScore 34/100

Higher is worse. Measured against the other years of the Ford Freestyle.

How this is worked out

The numbers

1,250

Complaints

42

Crashes reported

1

Fires reported

5

Injuries reported

70,000 mi

Median mileage at failure

Half of reported failures happened before this

9%

Failed under 36,000 miles

Inside a typical bumper-to-bumper warranty

What kind of bad

The letter says how bad. This says what kind — whether this year drew an unusual number of complaints, unusually dangerous ones, or failures that arrived unusually early.

Complaint volume 49 vs 50 Severity 20 vs 50 Early failure 16 vs 50
The dashed ring is 50 — the national norm. Further out is worse.
Complaint volume — 49
Against the median year of the Ford Freestyle. 50 means typical for this model; 100 means roughly double.
Severity — 20
3.8% of these complaints involved a crash, fire, injury or death, against a national rate of 9.7%.
Early failure — 16
9% of failures with a mileage on record happened under 36,000 miles, against a national rate of 29%.

How 2007 compares with every other Ford Freestyle

Click any bar to open that year's report.

Complaints filed with NHTSA, by model year. Bar colour is the FaultScore grade: A B C D F ungraded

What breaks on a 2007 Ford Freestyle

Every complaint is filed against a part. Follow any row for the complaints about that part alone.

16 crashes, 0 fires · median 65,000 mi

5 crashes, 0 fires · median 72,752 mi

Engine & Cooling 169 13.5%

7 crashes, 0 fires · median 72,184 mi

2 crashes, 0 fires · median 66,673 mi

3 crashes, 0 fires · median 72,000 mi

2 crashes, 1 fires · median 67,794 mi

Brakes 36 2.9%

Median failure at 65,494 miles

Median failure at 72,565 miles

1 crashes, 0 fires · median 52,950 mi

Suspension 10 0.8%

Median failure at 75,019 miles

Steering 9 0.7%

2 crashes, 0 fires · median 101,000 mi

Seat Belts 8 0.6%

Median failure at 97,000 miles

Stability & Traction Control 6 0.5%

1 crashes, 0 fires · median 69,009 mi

Tires 5 0.4%

Median failure at 25,000 miles

Airbags 4 0.3%

2 crashes, 0 fires · median 94,500 mi

Child Seats 2 0.2%
Seats 2 0.2%

Median failure at 124,500 miles

Wheels 2 0.2%

Median failure at 98,000 miles

Windows, Mirrors & Wipers 2 0.2%

Median failure at 42,494 miles

Doors, Latches & Locks 1 0.1%

Median failure at 87,000 miles

Driver Assist & Collision Avoidance 1 0.1%

Median failure at 90,000 miles

Lights 1 0.1%

1 crashes, 0 fires · median 250 mi

Exactly what failed

NHTSA files every complaint against a named sub-assembly, not just a system. This is the difference between knowing it was "the engine" and knowing which part of it — the list to hand a mechanic.

Automatic Transmission 90 64.7%
Engine 26 18.7%
Body 7 5.0%
Driveline 6 4.3%
AIR Conditioner 3 2.2%
Cooling System 3 2.2%
Instrument Cluster/Panel 2 1.4%
Exhaust System 2 1.4%

When it fails

Odometer readings owners gave when they filed. About half of all complaints include one.

Under 1,000 miles 12 1.1%
1,000 – 9,999 miles 6 0.5%
10,000 – 24,999 miles 26 2.3%
25,000 – 49,999 miles 186 16.3%
50,000 – 74,999 miles 409 35.9%
75,000 – 99,999 miles 267 23.5%
100,000 – 149,999 miles 181 15.9%
150,000+ miles 51 4.5%

When owners complained

A spike years after the car went on sale usually means a part wearing out on schedule across the whole fleet — the kind of pattern no single owner can see from inside their own car.

Nov 2006 peak 150 Jan 2025

NHTSA investigations into the 2007 Ford Freestyle

An investigation is the step before a recall: the agency has seen enough complaints to look into a pattern itself. An open one means it thinks something may be wrong and nothing has been fixed yet.

PE11018 Opened 11 May 2011 Closed 7 Feb 2013 VEHICLE SPEED CONTROL

Idle instability

On November 29, 2012, Ford Motor Company (Ford) initiated Customer Satisfaction Program 12N03 to extend warranty coverage terms for repair of engine idle RPM surge caused by throttle body deposits in all model year (MY) 2005 through 2007 Ford Freestyle, Five Hundred and Mercury Montego vehicles.The program extends the coverage for up to 10 years of service or 150,000 miles from the warranty start date of the vehicle (all vehicles are eligible for the program through May 31, 2013, regardless of mileage).Dealers will repair vehicles exhibiting the condition by removing and cleaning the throttle...

PE08060 Opened 14 Oct 2008 Closed 9 Apr 2009 TIRES:VALVE

TIRE VALVE CRACKING

ON OCTOBER 14, 2008, ODI OPENED PE08-060 TO INVESTIGATE ALLEGATIONS OF CRACKED AND LEAKING SNAP-IN TIRE VALVES IN MODEL YEAR (MY) 2007 VEHICLES MANUFACTURED BY FORD MOTOR COMPANY.THE VALVES WERE SUPPLIED TO FORD BY TOPSEAL AUTO-PARTS, A SUBSIDIARY OF THE SHANGHAI BAOLONG AUTOMOTIVE CORPORATION IN CHINA.VALVES MADE BY TOPSEAL FOR AFTERMARKET SALE WERE THE SUBJECT OF TWO RECENT SAFETY RECALLS BY TECH INTERNATIONAL (08T-018) AND DILL AIR CONTROLS (08T-028), THE LATTER OF WHICH WAS INVESTIGATED BY ODI IN PE08-036 AND EA08-022.THE DEFECT CONDITIONS ADDRESSED BY THE AFTERMARKET TIRE VALVE RECALLS BO...

Complaints that involved harm

Reports where the owner recorded a crash, a fire, an injury or a death.

at 206,000 miles Kerman, CA Crash

STEERING

CAR ACCELERATING WHEN AC IN ON AND AFTER AC HAS BEEN OF AFTER THAT 1 DAY USE. AC NOT WORKING PROPERTY. SENSOR ISSUES. ELECTRICAL ISSUES, EXAMPLE WINDOW NO LONGER ROLLS DOWN. TAKEN IT TO DIFFERENT MECHANICS BUT THEY CAN'T FIND THE PROBLEM. KNOW IT'S TURNING OFF ALL IN A SUDDEN AND HAVING ISSUES WITH THE CAR BRAKES TO KICK IN. HAD THAT CHECK BUT THEY SAID EVERYTHING IS GOOD, BRAKES AND ETC.... HAVE ALREADY PUT AROUND $5,000 AND STILL NOT GETTING IT TO WORK SAFELY. ALSO STEARING WHEEL GETS STUCK AS IF YOU CAN'T TURN THE WHEELS ON THE CAR AND THEN TURNS OF AFTER SECONDS.

NHTSA complaint #11112239 — an unverified report by a vehicle owner.

at 206,000 miles Kerman, CA Crash

ELECTRICAL SYSTEM

CAR ACCELERATING WHEN AC IN ON AND AFTER AC HAS BEEN OF AFTER THAT 1 DAY USE. AC NOT WORKING PROPERTY. SENSOR ISSUES. ELECTRICAL ISSUES, EXAMPLE WINDOW NO LONGER ROLLS DOWN. TAKEN IT TO DIFFERENT MECHANICS BUT THEY CAN'T FIND THE PROBLEM. KNOW IT'S TURNING OFF ALL IN A SUDDEN AND HAVING ISSUES WITH THE CAR BRAKES TO KICK IN. HAD THAT CHECK BUT THEY SAID EVERYTHING IS GOOD, BRAKES AND ETC.... HAVE ALREADY PUT AROUND $5,000 AND STILL NOT GETTING IT TO WORK SAFELY. ALSO STEARING WHEEL GETS STUCK AS IF YOU CAN'T TURN THE WHEELS ON THE CAR AND THEN TURNS OF AFTER SECONDS.

NHTSA complaint #11112239 — an unverified report by a vehicle owner.

at 206,000 miles Kerman, CA Crash

ELECTRONIC STABILITY CONTROL (ESC)

CAR ACCELERATING WHEN AC IN ON AND AFTER AC HAS BEEN OF AFTER THAT 1 DAY USE. AC NOT WORKING PROPERTY. SENSOR ISSUES. ELECTRICAL ISSUES, EXAMPLE WINDOW NO LONGER ROLLS DOWN. TAKEN IT TO DIFFERENT MECHANICS BUT THEY CAN'T FIND THE PROBLEM. KNOW IT'S TURNING OFF ALL IN A SUDDEN AND HAVING ISSUES WITH THE CAR BRAKES TO KICK IN. HAD THAT CHECK BUT THEY SAID EVERYTHING IS GOOD, BRAKES AND ETC.... HAVE ALREADY PUT AROUND $5,000 AND STILL NOT GETTING IT TO WORK SAFELY. ALSO STEARING WHEEL GETS STUCK AS IF YOU CAN'T TURN THE WHEELS ON THE CAR AND THEN TURNS OF AFTER SECONDS.

NHTSA complaint #11112239 — an unverified report by a vehicle owner.

at 150,582 miles Waterloo, IL Crash

POWER TRAIN

AFTER STARTING THE CAR IN MY DRIVEWAY, I HEARD A LOUD 'HELICOPTER SOUND' UNDER THE HOOD (TO WHICH I HAVE COME TO FIND OUT WAS THE TRANSMISSION (CVT)). WHEN I PUT THE CAR INTO REVERSE, IT VIOLENTLY RACED FORWARD, HITTING THE BRICK WALL OF MY HOUSE. I HAVE PUSHED IT A FEW FEET BACK AND HAVE NOT RESTARTED THE CAR FOR FEAR OF THIS HAPPENING AGAIN.

NHTSA complaint #10967636 — an unverified report by a vehicle owner.

at 190,000 miles SAN Antonio, TX Crash

POWER TRAIN

TL* THE CONTACT OWNS A 2007 FORD FREESTYLE. WHEN STARTING THE VEHICLE AND SHIFTING INTO REVERSE OR DRIVE AT 2 MPH, THE VEHICLE WOULD LUNGE FORWARD OR BACKWARDS AS THE BRAKE PEDAL WAS DEPRESSED. IN ADDITION, THE CHECK ENGINE AND THE WRENCH WARNING LIGHTS ILLUMINATED. THE VEHICLE WAS NOT DIAGNOSED OR REPAIRED. THE MANUFACTURER WAS NOT NOTIFIED OF THE FAILURE. THE FAILURE MILEAGE WAS 190,000.

NHTSA complaint #10745901 — an unverified report by a vehicle owner.

at 190,000 miles SAN Antonio, TX Crash

ENGINE

TL* THE CONTACT OWNS A 2007 FORD FREESTYLE. WHEN STARTING THE VEHICLE AND SHIFTING INTO REVERSE OR DRIVE AT 2 MPH, THE VEHICLE WOULD LUNGE FORWARD OR BACKWARDS AS THE BRAKE PEDAL WAS DEPRESSED. IN ADDITION, THE CHECK ENGINE AND THE WRENCH WARNING LIGHTS ILLUMINATED. THE VEHICLE WAS NOT DIAGNOSED OR REPAIRED. THE MANUFACTURER WAS NOT NOTIFIED OF THE FAILURE. THE FAILURE MILEAGE WAS 190,000.

NHTSA complaint #10745901 — an unverified report by a vehicle owner.

The most recent complaints

In the owners' own words, exactly as filed with NHTSA.

at 80,000 miles Bridgeton, NJ

POWER TRAIN

The contact owns a 2007 Ford Freestyle. The contact stated while driving approximately 10 MPH in a parking lot, the contact depressed the brake pedal and the vehicle jolted forward. The contact stated that the vehicle was also hesitating before moving forward when the gear shifter was shifted into drive. The contact stated that the failure was a recurring failure and there was an abnormal sound coming from underneath the vehicle. The contact stated no warning light was illuminated. The contact stated that the failure recurred at various speeds. The contact had taken the vehicle to an independent mechanic who diagnosed the vehicle and determined that there was an internal failure that had caused the failure. The vehicle was not repaired. The manufacturer was not informed of the failure. The failure mileage was approximately 80,000.

NHTSA complaint #11635828 — an unverified report by a vehicle owner.

Fitchburg, MA

UNKNOWN OR OTHER

Under carriage is completely rotten floor boards ,shock mounts, rear frame. Garage on lunenburg st.in Fitchburg,MA said that it was so rotten that he couldn't find a safe spot to put the car on the lift to do exhaust work. Put in a complaint in Sept 2023 with NHTSA ID number 11544728. I explained to them that I had contacted Ford Motor Co. and Ford didn't want to hear it. This car is problematic.Transmission does not shift properly. This vehicle never had a recall. There is dozens of consumer complaints. This vehicle is a hazard on the road and is very expensive to repair. Under carriage is unrepairable making this vehicle junk.

NHTSA complaint #11561385 — an unverified report by a vehicle owner.

Fitchburg, MA

STRUCTURE:BODY

Under carriage is completely rotten floor boards ,shock mounts, rear frame. Garage on lunenburg st.in Fitchburg,MA said that it was so rotten that he couldn't find a safe spot to put the car on the lift to do exhaust work. Put in a complaint in Sept 2023 with NHTSA ID number 11544728. I explained to them that I had contacted Ford Motor Co. and Ford didn't want to hear it. This car is problematic.Transmission does not shift properly. This vehicle never had a recall. There is dozens of consumer complaints. This vehicle is a hazard on the road and is very expensive to repair. Under carriage is unrepairable making this vehicle junk.

NHTSA complaint #11561385 — an unverified report by a vehicle owner.

Fitchburg, MA

POWER TRAIN

The contact owns a 2007 Ford Freestyle. The contact stated while driving at various speeds, the transmission failed to shift properly. The contact stated that the transmission warning light was illuminated. Additionally, the contact stated that the floorboard, undercarriage, and shock mounts were rusted. The vehicle was not diagnosed or repaired. The manufacturer was made aware of the failure and determined that the VIN was not under recall. The failure mileage was unknown.

NHTSA complaint #11544728 — an unverified report by a vehicle owner.

Fitchburg, MA

STRUCTURE:FRAME AND MEMBERS

The contact owns a 2007 Ford Freestyle. The contact stated while driving at various speeds, the transmission failed to shift properly. The contact stated that the transmission warning light was illuminated. Additionally, the contact stated that the floorboard, undercarriage, and shock mounts were rusted. The vehicle was not diagnosed or repaired. The manufacturer was made aware of the failure and determined that the VIN was not under recall. The failure mileage was unknown.

NHTSA complaint #11544728 — an unverified report by a vehicle owner.

Juneau, WI

UNKNOWN OR OTHER

I had an oil change for vehicle. Service technician listed on report of vehicle that the subframe has several holes in it and a long crack along the seam . It was serviced by the facility that does my servicing so I believe that qualifies as a dealer. I transport four children back and forth to school and am very concerned about the vehicle “ falling apart!” I understand that the Taurus and the Freestar have the same subframe and those have been recalled. I would think that the Freestyle should be recalled also. There were no warning lights or messages related to this problem. I have now reported this and am asking you to take action to repair this problem. Thank you!

NHTSA complaint #11471210 — an unverified report by a vehicle owner.

Saint Clair, MI

UNKNOWN OR OTHER

Front crossmember/subframe that supports the motor and transmission as well as connects controls arms for both front wheels rusted out almost causing an accident due to loss of vehicle control.

NHTSA complaint #11458114 — an unverified report by a vehicle owner.

at 100,000 miles Batavia, OH

POWER TRAIN:AUTOMATIC TRANSMISSION

The contact owns a 2007 Ford Freestyle. The contact stated that while driving approximately 55 MPH or above, the vehicle would suddenly go into limp mode and fail to accelerate. There was a warning light that displayed a wrench however, the contact did not know what was indicated specifically. The contact had not taken the vehicle to the dealer to be diagnosed. The contact stated that after researching the cause of the failure he became aware that the transmission was faulty. Additionally, that type of transmission was discontinued by the manufacturer. The manufacturer was not made aware of the failure. The approximate failure mileage was 100,000.

NHTSA complaint #11445274 — an unverified report by a vehicle owner.

at 90,000 miles Oklahoma City, OK

POWER TRAIN

THE CAR SUDDENLY STARTED MAKING NOISE THEN A WRENCH LIGHT SHORTLY AFTER CAME ON AND MOTOR/ TRANSMISSION MAYBE REVES VERY HIGH AND CAN'T DRIVE IT

NHTSA complaint #11404483 — an unverified report by a vehicle owner.

at 90,000 miles Oklahoma City, OK

UNKNOWN OR OTHER

THE CAR SUDDENLY STARTED MAKING NOISE THEN A WRENCH LIGHT SHORTLY AFTER CAME ON AND MOTOR/ TRANSMISSION MAYBE REVES VERY HIGH AND CAN'T DRIVE IT

NHTSA complaint #11404483 — an unverified report by a vehicle owner.

at 90,000 miles Oklahoma City, OK

FORWARD COLLISION AVOIDANCE: ADAPTIVE CRUISE CONTROL

THE CAR SUDDENLY STARTED MAKING NOISE THEN A WRENCH LIGHT SHORTLY AFTER CAME ON AND MOTOR/ TRANSMISSION MAYBE REVES VERY HIGH AND CAN'T DRIVE IT

NHTSA complaint #11404483 — an unverified report by a vehicle owner.

at 180,000 miles Indianapolis, IN

POWER TRAIN

MY 2007 FORD FREESTYLE 2WD CVT TRANSMISSION MAKING NOISE IN PARK AND NEUTRAL. TOOK TO MECHANIC AND WAS INFORMED THAT THE INPUT SHAFT AND BEARING WAS BAD. TRANSMISSION SHOP SAID SAME THING. DID RESEARCH AND FOUND HUNDREDS AND HUNDREDS OF COMPLAINTS ABOUT SAME ISSUE.

NHTSA complaint #11373752 — an unverified report by a vehicle owner.

at 247,000 miles Everett, WA

VEHICLE SPEED CONTROL

WHEN DRIVING THE CAR SUDDENLY LURCHES FORWARD. I HAVE HAD THE CAR 3 DAYS AND IT HAS DONE THIS TWICE. BOTH TIMES I WAS ON CITY STREETS DRIVING UP A SLIGHT INCLINE. THE FIRST TIME I WAS DRIVING ABOUT 35 MPH. TWO DIFFERENT TOWNS TWO DIFFERENT HILLS. THE FIRST WAS A FREEWAY OVERPASS AND THE SECOND WAS JUST A STREET ON A HILL. TODAY I HAD JUST PULLED OUT FROM A STOP SIGN AND WAS ACCELERATING UP THE HILL BETWEEN 20-30 MPH IT LURCHED/SURGED AGAIN!

NHTSA complaint #11364372 — an unverified report by a vehicle owner.

at 161,000 miles Rome, NY

STRUCTURE:BODY

WHILE DRIVING ON THE HIGHWAY, THE FORD FREESTYLE HAD A SUDDEN JOLT/WIGGLE DURING A LONG SWEEPING TURN TO THE LEFT. CONTINUED DRIVING HOME FOR 200 MILES WITHOUT ISSUES. THE DRIVER'S REAR WHEEL APPEARED CROOKED (SPLAYING OUT) AFTERWARDS. CAR WAS BROUGHT IN FOR INSPECTION AND THE REAR SUBFRAME WAS BROKEN. MECHANIC NOTICED LARGE AMOUNT OF RUST. CAR HAS 161K MILES.

NHTSA complaint #11354391 — an unverified report by a vehicle owner.

at 140,000 miles Okoboji, IA

SERVICE BRAKES

2007 FORD FREESTYLE. CONSUMER WRITES IN REGARDS TO BRAKE HOSE LEAK. *LD THE CONSUMER STATED WHILE DRIVING THE BRAKES FAILED, NEARLY CAUSING A CRASH. IT WAS DETERMINED THAT A BREAKLINE HOSE CONNECTED TO THE ABS RUPTURED. THE VEHICLE WAS REPAIRED.

NHTSA complaint #11352631 — an unverified report by a vehicle owner.

at 97,000 miles Denver, CO

POWER TRAIN

TL* THE CONTACT OWNS A 2007 FORD FREESTYLE. THE CONTACT STATED THAT WHILE DRIVING 55 MPH, THE VEHICLE STARTED TO STALL WITH THE CHECK ENGINE WARNING LIGHT APPEARING ON THE INSTRUMENT PANEL. THE CONTACT IMMEDIATELY PULLED OVER AND PLACED THE VEHICLE INTO PARK. THE CONTACT THEN PLACED THE VEHICLE BACK INTO DRIVE AND THE VEHICLE HESITATED UPON DEPRESSING THE ACCELERATOR PEDAL. THE VEHICLE FAILED ACCELERATE ABOVE 15 MPH. THE FOLLOWING DAY, THE CONTACT ATTEMPTED TO START THE VEHICLE HOWEVER, THE VEHICLE FAILED TO START. DUE TO THE FAILURE, THE CONTACT HAD THE VEHICLE TOWED TO AN INDEPENDENT MECHANIC WHO RESTARTED THE VEHICLE HOWEVER, THE VEHICLE WAS DIAGNOSED WITH A POSSIBLE TRANSMISSION FAILURE. THE VEHICLE WAS RETURNED TO THE CONTACT UNREPAIRED. THE FAILURE PERSISTED. NEITHER THE DEALER NOR THE MANUFACTURER HAD BEEN NOTIFIED OF THE FAILURE. THE VEHICLE WAS NOT REPAIRED. THE FAILURE MILEAGE WAS APPROXIMATELY 97,000.

NHTSA complaint #11352733 — an unverified report by a vehicle owner.

at 115,000 miles ST Peters, MO

ENGINE

TL* THE CONTACT OWNS A 2007 FORD FREESTYLE. THE CONTACT STATED THAT THE VEHICLE WAS AT STAND STILL AT A FAST FOOD DRIVE THRU AND AFTER TURNING ON THE AC, WHEN THE VEHICLE JERKED FORCEFULLY FORWARD AND STALLED. THE CONTACT STATED NO WARNING LIGHT WAS ILLUMINATED. THE CONTACT STATED SHE WAS ABLE TO RESTART THE VEHICLE AND DRIVE TO HER DESTINATION. THE CONTACT STATED SHE HAD EXPERIENCE THE FAILURE MULTIPLE TIMES. THE VEHICLE WAS NOT DIAGNOSED OR REPAIRED AS OF YET. A DEALER WAS NOT CONTACTED. THE MANUFACTURER HAD NOT BEEN INFORMED OF FAILURE. THE FAILURE MILEAGE WAS 115,000.

NHTSA complaint #11351894 — an unverified report by a vehicle owner.

at 140,000 miles Stockbridge, MI

UNKNOWN OR OTHER

TL* THE CONTACT CALLED ON BEHALF OF HIS MOTHER WHO OWNS A 2007 FORD FREESTYLE. THE CONTACT STATED WHILE HIS MOTHER WAS IDLING AT A FAST FOOD DRIVE THRU, THE VEHICLE INADVERTENTLY LUNGED FORWARD. THE CONTACT STATED NO WARNING LIGHT WAS ILLUMINATED. THE DRIVER CONTINUED TO DRIVE TO HER RESIDENCE. A DEALER WAS NOT CONTACTED. THE VEHICLE HAD NOT BEEN DIAGNOSED NOR REPAIRED. THE MANUFACTURER HAD NOT BEEN INFORMED OF FAILURE. THE FAILURE MILEAGE WAS 140,000.

NHTSA complaint #11350482 — an unverified report by a vehicle owner.

at 139,000 miles Glenville, WV

VEHICLE SPEED CONTROL

MY 2007 FORD FREESTYLE IS LUNGING WHEN I AM STOPPED AND TAKE MY FOOT OFF BRAKE PEDAL. VERY DANGEROUS SITUATION AS THIS COULD EASILY CAUSED OTHER PROPERTY DAMAGE OR EVEN BODILY INJURY SHOULD SOMEONE BE WALKING IN FRONT OF MY VEHICLE. I SEE THAT THERE HAVE BEEN NUMEROUS COMPLAINTS WITH REGARDS TO THIS PROBLEM. THE LUNGING SEEMS WORSE WHEN IT IS HOT OUTSIDE AND CAR AC IS ON. IF VEHICLE IS ALLOWED TO IDLE IN HOT WEATHER FOR MORE THAN 5-10 MINUTES THE WRENCH LIGHT WILL GENERALLY COME OUT AND ENGINE WILL DIE. AN ACCIDENT COULD EASILY OCCUR WHICH WOULD NOT BE THE FAULT OF THE DRIVER.

NHTSA complaint #11349302 — an unverified report by a vehicle owner.

at 134,000 miles Sevierville, TN

VEHICLE SPEED CONTROL

WELL I NOTICED THIS ISSUE A COUPLE MONTHS AGO, I BOUGHT THE CAR BACK IN JULY OF 2019 WITH 123,000 MILES. WHENEVER I GO TO PARK OR REVERSE WITH THE A/C ON OR ANYTHING MY CAR LUNGES WITHOUT ME EVEN TOUCHING THE ACCELERATION AND I HAVE TO SLAM ON THE BRAKES NOT TO HIT ANYTHING. AND TODAY I REVERSED OUT OF A PARKING SPOT AND IT LUNGES AS USUAL AND WHEN I STARTED DRIVING DOWN THE ROAD A WRENCH LIGHT FLASHED ON AND I WASN'T GETTING AS MUCH ACCELERATION AS USUAL. I'VE BEEN RESEARCHING AND THIS SEEMS TO BE A PROBLEM A LOT OF PEOPLE HAVE HAD WITH THIS CAR. IT JUST SCARES ME WITH IT LUNGING AND SPEEDING UP ON ITS OWN IN DRIVE THRUS, PARKING LOTS/SPOTS, AND SIMPLY WHEN I'M SITTING AND TURN MY WHEEL JUST A LITTLE BIT IT DECIDES IT WANTS TO ACCELERATE ON ITS ON! ALL THIS HAPPENED MOSTLY WHEN I JUST START DRIVING, OR PULLING IN SOMEWHERE OR REVERSING, AND SOMETIMES WHEN I'M STATIONARY AT A DRIVE THRU.

NHTSA complaint #11341970 — an unverified report by a vehicle owner.

at 134,000 miles Sevierville, TN

UNKNOWN OR OTHER

WELL I NOTICED THIS ISSUE A COUPLE MONTHS AGO, I BOUGHT THE CAR BACK IN JULY OF 2019 WITH 123,000 MILES. WHENEVER I GO TO PARK OR REVERSE WITH THE A/C ON OR ANYTHING MY CAR LUNGES WITHOUT ME EVEN TOUCHING THE ACCELERATION AND I HAVE TO SLAM ON THE BRAKES NOT TO HIT ANYTHING. AND TODAY I REVERSED OUT OF A PARKING SPOT AND IT LUNGES AS USUAL AND WHEN I STARTED DRIVING DOWN THE ROAD A WRENCH LIGHT FLASHED ON AND I WASN'T GETTING AS MUCH ACCELERATION AS USUAL. I'VE BEEN RESEARCHING AND THIS SEEMS TO BE A PROBLEM A LOT OF PEOPLE HAVE HAD WITH THIS CAR. IT JUST SCARES ME WITH IT LUNGING AND SPEEDING UP ON ITS OWN IN DRIVE THRUS, PARKING LOTS/SPOTS, AND SIMPLY WHEN I'M SITTING AND TURN MY WHEEL JUST A LITTLE BIT IT DECIDES IT WANTS TO ACCELERATE ON ITS ON! ALL THIS HAPPENED MOSTLY WHEN I JUST START DRIVING, OR PULLING IN SOMEWHERE OR REVERSING, AND SOMETIMES WHEN I'M STATIONARY AT A DRIVE THRU.

NHTSA complaint #11341970 — an unverified report by a vehicle owner.

at 192,000 miles Picayune, MS

ENGINE

DURING LOW SPEEDS THE VEHICLE SURGES!. WITHOUT HOLDING THE BRAKE DOWN HARD THIS WOULD HAVE RESULTED IN DAMAGE TO MY VEHICLE AND IN SOME CASES OTHERS. THIS OCCURS SOMETIMES AT A COMPLETE STOP LIKE IN LINE AT A RESTAURANT OR EVEN IN A PARKING SPOT. THIS OBVIOUSLY ONLY HAPPENS WHEN THE VEHICLE IS IN GEAR (DRIVE). THIS HAS HAPPENED MANY TIMES AND USUALLY WHEN THE VEHICLE IS WARMED UP. IT HAS ALSO DIED AFTER THE SURGE.

NHTSA complaint #11330629 — an unverified report by a vehicle owner.

at 170,000 miles Memphis, TN

POWER TRAIN

TL* THE CONTACT OWNS A 2007 FORD FREESTYLE. THE CONTACT STATED THAT WHILE DRIVING AT 45 MPH, THE VEHICLE HESITATED WHILE DEPRESSING THE ACCELERATOR PEDAL. THE CONTACT STATED THAT THE TRANSMISSION WARNING LIGHT WAS ILLUMINATED. THE VEHICLE WAS FIRST TOWED TO THE RESIDENCE AND THEN DRIVEN TO AN INDEPENDENT MECHANIC TO BE DIAGNOSED. THE CONTACT WAS INFORMED THAT THE THROTTLE BODY WAS DEFECTIVE. THE VEHICLE WAS NOT REPAIRED. NEITHER THE DEALER NOR THE MANUFACTURER WAS NOTIFIED OF THE FAILURE. THE APPROXIMATE FAILURE MILEAGE WAS 170,000.

NHTSA complaint #11316537 — an unverified report by a vehicle owner.

at 80,000 miles Hamilton, NJ

ENGINE

LUNGING, LUGGING, WHILE STATIONARY OR AT LOW SPEED, FORWARD OR REVERSE, WARNING LIGHTS COME ON. I SEE THIS SAME COMPLAINT HUNDREDS OF TIMES ON THIS NHTSA SITE AS WELL AS INTERNET SEARCHES. AFTER READING NUMEROUS DETAILED ISSUES AND MATCHING MINE TO SPECIFIC COMPLAINTS, IT WAS DETERMINED THAT THE ISSUE IS THE THROTTLE BODY. I TOOK MY VEHICLE TO MY TRUSTED MECHANIC FOR REMOVAL AND THOROUGH CLEANING. THIS INEXPENSIVE REPAIR RESOLVED THE ENGINE LUNGING ISSUE. PLEASE PROVIDE THIS INFORMATION TO FORD SERVICE DEPARTMENTS VIA BULLETINS OR WHATEVER, SO THIS PROBLEM CAN BE RESOLVED EASILY AND QUICKLY. THE LUNGING IS A SERIOUS PROBLEM, WITH THE VEHICLE SUDDENLY SURGING FORWARD FROM AN IDLING POSITION WITH FOOT ON THE BRAKE. I SEE THAT EXPENSIVE, UNNECESSARY REPAIRS ARE BEING PERFORMED WHICH HAVE NOTHING TO DO WITH THE ISSUE. IT IS A THROTTLE BODY THAT JUST NEEDS TO BE CLEANED.

NHTSA complaint #11290472 — an unverified report by a vehicle owner.

at 161,000 miles Boston, MA

POWER TRAIN

TL* THE CONTACT OWNS A 2007 FORD FREESTYLE. THE CONTACT STATED THAT THE VEHICLE SEIZED AND THE POWER TRAIN AND BATTERY WARNING INDICATORS ILLUMINATED. THE CONTACT ATTEMPTED TO START THE VEHICLE, BUT WAS UNSUCCESSFUL. THE VEHICLE WAS TOWED TO AN INDEPENDENT MECHANIC WHO DIAGNOSED THE VEHICLE AND DETERMINED THAT AN UNKNOWN COMPUTER NEEDED TO BE REPLACED. THE VEHICLE'S BATTERY AND BODY CONTROL MODULE WERE REPLACED; HOWEVER, THE FAILURE RECURRED. THE DEALER AND MANUFACTURER WERE NOT CONTACTED. THE CONTACT REFERENCED NHTSA ACTION NUMBER: PE11018 (VEHICLE SPEED CONTROL). THE MANUFACTURER WAS NOT MADE AWARE OF THE FAILURE. THE FAILURE MILEAGE WAS APPROXIMATELY 161,000.

NHTSA complaint #11288262 — an unverified report by a vehicle owner.