102 of the
5,155 complaints filed about the Ford Freestyle
are about the body and structure —
2% of everything owners reported.
The worst model year for it is 2005.
When temperature get below freezing car doors will not latch shut and come back open. Car doors work fine when temp are higher. There is a recall already for this NHTSA# 06v383000 Ford# 06545. I have a Ford Case# XXX My car was not included in recall and either should be or needs to be further investigated. I don't want my kids falling out while I go down the highway and I can't wait 45 min for the car to warm up. This had done this all last winter and is doing it again and Ford refuses to do anything. INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6)
NHTSA complaint #11704107 — an unverified report by a vehicle owner.
The contact owns a 2005 Ford Freestyle. The contact stated that the vehicle was taken to an independent mechanic for routine maintenance however, the contact was informed that the motor mount torque strap needed to be replaced. The contact had not taken the vehicle to a local dealer to be diagnosed or repaired. The contact stated that the motor mounts had been replaced four times. The vehicle was repaired. The contact stated there was no warning light illuminated. The manufacturer was informed of the failure. The failure mileage was approximately 170,000.
NHTSA complaint #11610391 — an unverified report by a vehicle owner.
Under carriage is completely rotten floor boards ,shock mounts, rear frame. Garage on lunenburg st.in Fitchburg,MA said that it was so rotten that he couldn't find a safe spot to put the car on the lift to do exhaust work. Put in a complaint in Sept 2023 with NHTSA ID number 11544728. I explained to them that I had contacted Ford Motor Co. and Ford didn't want to hear it. This car is problematic.Transmission does not shift properly. This vehicle never had a recall. There is dozens of consumer complaints. This vehicle is a hazard on the road and is very expensive to repair. Under carriage is unrepairable making this vehicle junk.
NHTSA complaint #11561385 — an unverified report by a vehicle owner.
The contact owns a 2007 Ford Freestyle. The contact stated while driving at various speeds, the transmission failed to shift properly. The contact stated that the transmission warning light was illuminated. Additionally, the contact stated that the floorboard, undercarriage, and shock mounts were rusted. The vehicle was not diagnosed or repaired. The manufacturer was made aware of the failure and determined that the VIN was not under recall. The failure mileage was unknown.
NHTSA complaint #11544728 — an unverified report by a vehicle owner.
Took the vehicle in to local Ford for 120000 mile service and was informed the subframe was rusted and starting to separate. The part is no longer available and maybe they could find a used one as they have had to do in other cases. Not sure why just the front subframe is bad and no other part of the frame structure also the car has had rustproofing done on it. Reading on the internet this seems to be a common problem with these subframes.
NHTSA complaint #11466341 — an unverified report by a vehicle owner.
The contact owns a 2006 Ford Freestyle. The contact stated that she noticed that after it rained, the front passenger’s side floor would fill up with water. The contact was unsure where the leak was located. The contact called the local dealer and made them aware of the failure. The vehicle was not diagnosed or repaired. The manufacturer had not been informed of the failure. The failure mileage was approximately 139,372.
NHTSA complaint #11432476 — an unverified report by a vehicle owner.
WHILE DRIVING ON THE HIGHWAY, THE FORD FREESTYLE HAD A SUDDEN JOLT/WIGGLE DURING A LONG SWEEPING TURN TO THE LEFT. CONTINUED DRIVING HOME FOR 200 MILES WITHOUT ISSUES. THE DRIVER'S REAR WHEEL APPEARED CROOKED (SPLAYING OUT) AFTERWARDS. CAR WAS BROUGHT IN FOR INSPECTION AND THE REAR SUBFRAME WAS BROKEN. MECHANIC NOTICED LARGE AMOUNT OF RUST. CAR HAS 161K MILES.
NHTSA complaint #11354391 — an unverified report by a vehicle owner.
CAR DOORS WILL NOT RELATCH IN FREEZING TEMPS. THE CAR WAS STATIONARY BUT WAS UNSAFE TO DRIVE AFTER THE CAR DOOR WAS INITIALLY OPENED. IF I DRIVE TO WORK AND THE TEMP DROPS IT WILL BE UNSAFE TO DRIVE. I SEE THAT THIS MODEL WAS RECALLED FOR THIS REASON BUT MY VIN WAS NOT. OBVIOUSLY SHOULD HAVE BEEN. THE DEALERSHIP APPLIED A LUBRICANT (AT MY EXPENSE) BUT THAT DID NOT WORK.
NHTSA complaint #11173037 — an unverified report by a vehicle owner.
DOOR LATCHES FREEZE OPEN IN COLD WEATHER AS DESCRIBED IN NHTSA CAMPAIGN ID 06V383000. THE DOORS HAVE FAILED TO LATCH WHEN ENTERING THE CAR AS WELL AS IN MOTION AT 50MPH. A SEARCH OF THE CARS VIN SHOWS NO OPEN RECALLS HOWEVER THE CAR HAS NOT BEEN SERVICED FOR THIS ISSUE BUT CLEARLY FALLS UNDER THE RECALL. RECALL NOTICED WAS NEVER RECEIVED FOR THIS ISSUE. THIS IS A ONE OWNER CAR PURCHASE AND REGISTERED IN OHIO SO IT IS UNCLEAR WHY IT WOULD NOT BE COVERED BY THIS RECALL. FORD HAS ALSO STATED THAT THIS CAR IS NOT COVERED BY THE RECALL. THIS IS EXTREMELY DANGEROUS AS THE ISSUE CAN OCCUR WHEN THE CAR IS IN MOTION.
NHTSA complaint #11171653 — an unverified report by a vehicle owner.
WENT FOR A STATE INSPECTION IN AUGUST. THE CAR PASSED, HOWEVER, THE MECHANIC SAID THE UNDERCARRIAGE HAD LARGE AMOUNT OF RUST WHICH COULD MAKE PASSING IN FUTURE YEARS DIFFICULT. I FINALLY HAD TIME TO BRING TO BODY SHOP. ON LIFT, MECHANIC SHOWED ME SIGNIFICANT RUST. SAID HE COULDN'T DO ANYTHING AND WOULD BE IN THOUSANDS TO FIX. CAR HAS APPROXIMATELY 59,900 MILES AND HAS BEEN METICULOUSLY MAINTAINED. AFTER SOME RESEARCH, FOUND THIS SEEMS TO BE AN ISSUE AS SEEN HERE: HTTP://WWW.CARPROBLEMZOO.COM/FORD/FREESTYLE/FRAME-RUST-PROBLEMS.PHP AND HERE: HTTPS://FORUMS.EDMUNDS.COM/DISCUSSION/39926/FORD/FREESTYLE/FORD-FREESTYLE-SUBFRAME-RUST COINCIDENTALLY, I JUST RECEIVED 11-27-18 A NHTSA RECALL NOTICE FOR A "FRONT CROSS MEMBER CORROSION SAFETY RECALL 28181 ON MY 2009 MAZDA6.
NHTSA complaint #11154481 — an unverified report by a vehicle owner.
ANYTIME THE WEATHER DROPS BELOW 40 DEGREES, WHICH IT MOST OFTEN DOES DURING THE WINTER MONTHS IN MA, MY DOOR LOCKS FREEZE. IT COULD BE RIGHT WHEN I START THE CAR OR WHILE I'M DRIVING, IT'S VERY SPORADIC. I CAN OPEN THE DOORS, BUT THEY WILL NOT CLOSE AGAIN, WHICH IS CLEARLY VERY DANGEROUS IF YOU'RE DRIVING AND THE DOOR LATCHES DON'T HOLD BECAUSE OF ICE. IT SEEMS ALMOST EVERY OTHER CAR THAT IS MY YEAR, MAKE AND MODEL HAVE BEEN RECALLED FOR THE SAME PROBLEM, BUT FOR SOME REASON MINE HAS NOT! NOT SURE WHAT TO DO, IT'S MY ONLY TRANSPORTATION. THROW MY KUDS IN & JUST HOPE FOR THE BEST WHILE WE'RE OUT DRIVING?
NHTSA complaint #11153278 — an unverified report by a vehicle owner.
TL* THE CONTACT OWNS A 2006 FORD FREESTYLE. THE CONTACT TOOK THE VEHICLE TO AN INDEPENDENT MECHANIC FOR ROUTINE MAINTENANCE AND WAS INFORMED THAT THE CROSS MEMBER FRAME WAS RUSTED. THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER WAS NOTIFIED AND STATED THAT NOTHING COULD BE DONE SINCE THE VEHICLE WAS NOT INCLUDED IN A RECALL. THE DEALER WAS NOT CONTACTED. THE FAILURE MILEAGE WAS APPROXIMATELY 140,000.
NHTSA complaint #11130987 — an unverified report by a vehicle owner.
TL* THE CONTACT OWNS A 2007 FORD FREESTYLE. WHILE DRIVING APPROXIMATELY 35 MPH, THE REAR DRIVER AND PASSENGER DOORS BECAME AJAR. THE CONTACT WAS UNABLE TO SECURELY CLOSE THE DOORS. THE CONTACT STATED THAT IT WAS NOT UNTIL THE CABIN TEMPERATURE WARMED UP BEFORE THE DOORS COULD BE SECURELY CLOSED. THE VEHICLE WAS NOT TAKEN TO A DEALER TO BE DIAGNOSED OR REPAIRED. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE AND ADVISED THE CONTACT TO CALL NHTSA. THE APPROXIMATE FAILURE MILEAGE WAS 116,000.
NHTSA complaint #11072234 — an unverified report by a vehicle owner.
DURING SAFETY INSPECTION, FRONT ENGINE SUBFRAME RUSTED BEYOND REPAIR WHERE STEERING GEAR IS ATTACHED. DICK MASHETER FORD IN COLUMBUS OHIO PROVIDED DIAGNOSIS WHEN PERFORMING OTHER REPAIRS. REPLACEMENT FRAME IS UNAVAILABLE FROM FORD DIRECTLY; THE ONLY ALTERNATIVES ARE GETTING A USED SUBFRAME OR HAVING A NEW PIECE OF STEEL WELDED IN. VEHICLE WAS STATIONARY AT THE TIME OF INSPECTION.
NHTSA complaint #11056316 — an unverified report by a vehicle owner.
MY FRONT DRIVER SIDE DOOR DOES NOT SHUT IN COLD WEATHER. THE LOCKS STICK ON, AND THE DOOR BOUNCES BACK OPEN WHEN I TRY TO SHUT THE DOOR. I PAID TO HAVE THE DOOR LOCKS REPLACED, A FEW YEARS AGO. THE ISSUE STILL HAPPENED ON ALMOST EVERY COLD DAY. AROUND 15F TO 32F. THE FORD DEALER WHO REPLACEMENT THE LOCKS, GOT NEW LOCKS COVERED UNDER THE LOCK WARRANTY, BUT THIS ISSUE STILL HAPPENS. IT HAS BEEN AN ONGOING PROBLEM FOR 4 YEARS. I AM FORCED TO DRIVE WITH A DRIVER SIDE DOOR THAT DOES NOT CLOSE. I HAVE TO HOLD THE DOOR CLOSED WITH MY HAND UNTIL THE DOOR LOCKS DECIDE TO UNSTICK AND I CAN CLOSE THE DOOR. THE FORD DEALER CANNOT GET THIS PROBLEM SOLVED OR FIXED EVEN AFTER 4 YEARS AND MANY MANY MANY TRIPS BACK TO THE DEALER WITH THIS ISSUE.
NHTSA complaint #11054851 — an unverified report by a vehicle owner.
LAST WINTER THE DOOR LATCHES FROZE AND WOULD NOT STAY SHUT. I HAD TO BUNGEE THE 2 REAR DOORS TOGETHER. SO I DID RESEARCH FOUND THERE WAS A RECALL FOR THAT ISSUES BACK IN 2006. THE NUMBER ON THE OLD LETTER WAS WHO I CONTACTED. THE LADY WENT ON TO SAY THEY WILL NOT COVER THE RECHECK OF ISSUE OR RE-PERFORM THE RECALL. SO I SAID SO WHAT YOUR SAYING IS SINCE YOU ARE SAYING YOU CANNOT FIX THE ISSUE AND DOORS MALFUNCTION I COULD OPEN A LAWSUIT! SHE SAID " YES "! I IMMEDIATELY WENT TO MY LOCAL FORD DEALER AND THE ADVISOR THERE SAID THAT THE RECALL HAS NEVER BEEN PERFORMED IN MY VEHICLE. WINTER IS JUST AROUND THE CORNER AND I WOULD MY CHILDREN TO BE SAFE IN THE BACK SEAT AND NOT HAVE TO WORRY ABOUT THEM. WHILE I WAS AT MY LOCAL FORD DEALER THEY HAD ONE KIT LEFT IN STOCK BUT NOT EXACTLY SURE ON HOW TO PERFORM IT AND WILL ATTEMPT IF NECESSARY BUT WOULD RATHER HAVE IT DONE CORRECTLY AND PROFESSIONALLY.
NHTSA complaint #11048695 — an unverified report by a vehicle owner.
TL* THE CONTACT OWNS A 2005 FORD FREESTYLE. THE CONTACT TOOK THE VEHICLE IN FOR A STATE SAFETY INSPECTION AND THE INSPECTOR NOTICED THAT THE SUBFRAME WAS RUSTED. THE INSPECTOR STATED THAT THE VEHICLE WAS UNSAFE TO DRIVE. THE CONTACT MENTIONED THAT TWO OR THREE YEARS BEFORE, RUST WAS DISCOVERED DURING ANOTHER STATE SAFETY INSPECTION. THE VEHICLE WAS TAKEN TO AN INDEPENDENT MECHANIC WHO PERFORMED WELDING WORK TO THE SUBFRAME. THE VEHICLE WAS NOT TAKEN TO A DEALER FOR DIAGNOSTIC TESTING OR REPAIRS. PRIME FORD SACO (857 PORTLAND RD, SACO, ME 04072 (207) 282-0300) STATED THAT THERE WERE NO RECALLS FOR THE RUST FAILURE. SINCE THE VEHICLE WAS OUT OF WARRANTY, THE DEALER OFFERED NO FURTHER ASSISTANCE. THE MANUFACTURER WAS NOT NOTIFIED OF THE FAILURE. THE FAILURE MILEAGE WAS APPROXIMATELY 52,000. THE VIN WAS UNAVAILABLE. *BF UPDATED 7/26/18
NHTSA complaint #11032843 — an unverified report by a vehicle owner.
TL* THE CONTACT OWNS A 2005 FORD FREESTYLE. THE CONTACT STATED THAT THE DRIVER SIDE DOOR FAILED TO REMAIN OPEN WHILE THE CONTACT ENTERED THE VEHICLE. THE DOOR STRUCK THE CONTACT IN THE HEAD. IN ADDITION, THE POWER STEERING BECAME DIFFICULT TO MANEUVER. THE VEHICLE WAS NOT DIAGNOSED OR REPAIRED. THE CONTACT RECEIVED MEDICAL ATTENTION TO THE FRONTAL LOBE OF HER HEAD AND SUSTAINED A CONTUSION. THE MANUFACTURER WAS NOT MADE AWARE OF THE FAILURE. THE FAILURE MILEAGE WAS APPROXIMATELY 194,000. THE VIN WAS NOT AVAILABLE.
NHTSA complaint #10969678 — an unverified report by a vehicle owner.