FaultScore

FaultScore report

2002 Ford Motor Home problems

Owners have filed 12 complaints about the 2002 Ford Motor Home with NHTSA between 2004 and 2023. The largest single group is the acceleration & cruise control. Across this model's run it ranks 3 of 7 worst.

C

FaultScore 47/100

Higher is worse. Measured against the other years of the Ford Motor Home.

How this is worked out

The numbers

12

Complaints

0

Crashes reported

1

Fires reported

0

Injuries reported

34,500 mi

Median mileage at failure

Half of reported failures happened before this

50%

Failed under 36,000 miles

Inside a typical bumper-to-bumper warranty

What kind of bad

The letter says how bad. This says what kind — whether this year drew an unusual number of complaints, unusually dangerous ones, or failures that arrived unusually early.

Complaint volume 34 vs 50 Severity 43 vs 50 Early failure 85 vs 50
The dashed ring is 50 — the national norm. Further out is worse.
Complaint volume — 34
Against the median year of the Ford Motor Home. 50 means typical for this model; 100 means roughly double.
Severity — 43
8.3% of these complaints involved a crash, fire, injury or death, against a national rate of 9.7%.
Early failure — 85
50% of failures with a mileage on record happened under 36,000 miles, against a national rate of 29%.

How 2002 compares with every other Ford Motor Home

Click any bar to open that year's report.

Complaints filed with NHTSA, by model year. Bar colour is the FaultScore grade: A B C D F ungraded

What breaks on a 2002 Ford Motor Home

Every complaint is filed against a part. Follow any row for the complaints about that part alone.

Acceleration & Cruise Control 6 50.0%

0 crashes, 1 fires · median 47,500 mi

Engine & Cooling 4 33.3%

Median failure at 29,000 miles

Brakes 2 16.7%

Median failure at 36,562 miles

When it fails

Odometer readings owners gave when they filed. About half of all complaints include one.

1,000 – 9,999 miles 1 12.5%
25,000 – 49,999 miles 4 50.0%
50,000 – 74,999 miles 2 25.0%
150,000+ miles 1 12.5%

When owners complained

A spike years after the car went on sale usually means a part wearing out on schedule across the whole fleet — the kind of pattern no single owner can see from inside their own car.

Jul 2004 peak 3 Sep 2023

Complaints that involved harm

Reports where the owner recorded a crash, a fire, an injury or a death.

at 55,000 miles Barnegat, NJ Fire

VEHICLE SPEED CONTROL:CRUISE CONTROL

TL*THE CONTACT OWNS A 2002 FORD MOTOR HOME. WHILE DRIVING 35 MPH, THE VEHICLE BEGAN SMOKING. THE VEHICLE ERUPTED INTO A SELF-CONTAINED FIRE, WHICH EXTINGUISHED ITSELF OUT. THE CRUISE CONTROL WAS REPLACED BY THE FORD DEALER AND THE CONTACT WOULD LIKE TO BE REIMBURSED FOR THE REPAIR COSTS. HE STATED THAT FORD IS GIVING HIM THE RUN AROUND. THE PURCHASE DATE, POWERTRAIN, AND DEALER INFORMATION WERE UNKNOWN. THE CURRENT MILEAGE WAS 65,000 AND FAILURE MILEAGE WAS 55,000.

NHTSA complaint #10202382 — an unverified report by a vehicle owner.

The most recent complaints

In the owners' own words, exactly as filed with NHTSA.

at 7,625 miles Plymouth, WI

SERVICE BRAKES, HYDRAULIC

The contact owns a 2002 Ford Stripped Chassis Motorhome. The contact stated that while driving at an undisclosed speed, the vehicle failed to accelerate as needed. The ABS warning light was illuminated intermittently. The contact related the failure to NHTSA Campaign Number: 09V110000 (Service Brakes, Hydraulics). The contact stated that the front passenger's side caliper was previously replaced. The vehicle was not diagnosed or repaired by an independent mechanic or dealer. The manufacturer was not made aware of the failure. The failure mileage was 7,629.  

NHTSA complaint #11547077 — an unverified report by a vehicle owner.

at 65,500 miles Seminole, FL

SERVICE BRAKES

ON A RECENT TRIP MY MOTORHOME EXPERIENCED A BRAKE ISSUE AND FELT LIKE ONE OR BOTH FRONT CALIPERS WERE STICKING/DRAGGING (AFTER 20-30 MINUTES OF DRIVING), HEATING THE FLUID AND BOILING IT BACK RESULTING IN LOSS OF PEDAL PRESSURE. AFTER COOLING BRAKES OPERATE NORMAL. UPON RESEARCH IT APPEARS THERE IS AN EXACT RECALL FOR THIS KNOW ISSUE ON THE DAMON CHALLENGER CHEVY WORKHORSE CHASSIS. I HAVE THE DAMON CHALLENGER FORD CHASSIS. THE RELATED RECALL IS: REPORT RECEIPT DATE: JUN 16, 2009 NHTSA CAMPAIGN NUMBER: 09V225000 COMPONENT(S): SERVICE BRAKES, HYDRAULIC I HAVE RAN MY VIN AND AM CONTACTING FORD, HOWEVER, I FEEL THE FORD CHASSIS MODELS SHOULD BE AT LEAST REVIEWED TO DETERMINE IF IT IS RELATED AS THEY MAY VERY WELL BE.

NHTSA complaint #10927641 — an unverified report by a vehicle owner.

at 920,940 miles Warner Robins, GA

ENGINE AND ENGINE COOLING

SPARK PLUG BLOWING OUT REAR RIGHT SIDE OF FORD TRITON ENGINE.

NHTSA complaint #10304794 — an unverified report by a vehicle owner.

Rhinebeck, NY

VEHICLE SPEED CONTROL:CRUISE CONTROL

2002 FORD ECONOLINE MOTORHOME RECALL ON FUSED JUMPER HARNESS. CONSUMER STATES THAT HIS MOTORHOME IS IN A FAIRGROUNDS AND IS NOT ALLOWED ACCESS UNTIL APRIL. FORD STATED THEY CAN DENY SERVICE AFTER A CERTAIN AMOUNT OF TIME.

NHTSA complaint #10220604 — an unverified report by a vehicle owner.

Flushing, MI

VEHICLE SPEED CONTROL

TL*THE CONTACT OWNS A 2002 FORD MOTOR HOME. THE CONTACT RECEIVED A RECALL NOTICE FOR NHTSA CAMPAIGN ID NUMBER 07V336000 (VEHICLE SPEED CONTROL). THE PART WAS UNAVAILABLE. THERE HAD BEEN NO FAILURE TO DATE. THE CURRENT MILEAGE WAS 20,771. UPDATED 1/14/08. *LJ UPDATED

NHTSA complaint #10212238 — an unverified report by a vehicle owner.

at 40,000 miles Little Rock, AR

VEHICLE SPEED CONTROL

FORD RECALL NOTICE ISSUED IN SEPTEMBER 2007 PERTAINING TO THE SPEED CONTROL SYSTEM. I HAVE TRIED SEVERAL TIMES TO GET THE LOCAL DEALER TO SERVICE MY VEHICLE ACCORDING TO THE "RECALL NOTICE". HE HAS TOLD ME THAT HE DOES NOT HAVE THE NECESSARY PARTS FROM FORD AND TO CALL BACK. HOW AM I TO GET THIS RESOLVED?

NHTSA complaint #10211311 — an unverified report by a vehicle owner.

NEW Port Ritchie, FL

VEHICLE SPEED CONTROL

TL*THE CONTACT OWNS A 2002 FORD MOTOR HOME. THE CONTACT RECEIVED A RECALL NOTICE FOR NHTSA CAMPAIGN ID NUMBER 07V336000 (VEHICLE SPEED CONTROL). THE DEACTIVATION SWITCH WAS DISCONNECTED WITHOUT HIS PERMISSION. THE PART WAS UNAVAILABLE. THERE HAD BEEN NO FAILURE TO DATE. THE ENGINE SIZE AND FAILURE MILEAGE WERE UNKNOWN. THE CURRENT MILEAGE WAS 36,000. UPDATED 03/13/08.

NHTSA complaint #10211129 — an unverified report by a vehicle owner.

Bakersfield, CA

VEHICLE SPEED CONTROL

HAVE RECEIVED TWO RECALL NOTICES FROM FORD MOTOR CO. TO HAVE THE SPEED CONTROL DEACTIVATION SWITCH (SCDS) REPLACED. THE CRUISE CONTROL ON MY MOTOR HOME WAS DISCONNECTED IN RESPONSE TO THE FIRST RECALL NOTICE. AS OF THIS DATE THEY STILL CLAIM NO REPLACEMENT PARTS ARE AVAILABLE. I AM TRAVELING ACROSS COUNTRY. IF THEY ARE PRODUCING THIS PART ON A DAILY BASIS, WHY CAN'T THE LOCAL DEALER (COURTESY FORD - SANFORD, FL NEAR WHERE I AM CURRENTLY PARKED) RECEIVE ONE TO INSTALL BEFORE MY NEXT LEG OF THE TRIP?? IT HAS BEEN OVER ONE MONTH SINCE IT WAS DISCONNECTED BY THIS DEALERSHIP.

NHTSA complaint #10208440 — an unverified report by a vehicle owner.

at 55,000 miles Barnegat, NJ Fire

VEHICLE SPEED CONTROL:CRUISE CONTROL

TL*THE CONTACT OWNS A 2002 FORD MOTOR HOME. WHILE DRIVING 35 MPH, THE VEHICLE BEGAN SMOKING. THE VEHICLE ERUPTED INTO A SELF-CONTAINED FIRE, WHICH EXTINGUISHED ITSELF OUT. THE CRUISE CONTROL WAS REPLACED BY THE FORD DEALER AND THE CONTACT WOULD LIKE TO BE REIMBURSED FOR THE REPAIR COSTS. HE STATED THAT FORD IS GIVING HIM THE RUN AROUND. THE PURCHASE DATE, POWERTRAIN, AND DEALER INFORMATION WERE UNKNOWN. THE CURRENT MILEAGE WAS 65,000 AND FAILURE MILEAGE WAS 55,000.

NHTSA complaint #10202382 — an unverified report by a vehicle owner.

at 29,000 miles Magnolia, AR

ENGINE AND ENGINE COOLING:ENGINE

I OWN A 2002 HURRICANE RV WITH 29,000 MILES AND A FORD V10MOTOR. THE ENGINE LOCKED UP WITH ABSOLUTELY NO WARNING. LANDERS FORD IN LITTLE ROCK SAYS THAT IT NEEDS A NEW MOTOR BUT THEY ARE HAVING MY WARRANTY (3 YEARS 36,000 MILES) DENIED BECAUSE MY OIL IS DIRTY. IT HAS BEEN THERE SINCE MAY 30. NOTHING HAS BEEN SONE TO CORRECT THIS PROBLEM.

NHTSA complaint #10080570 — an unverified report by a vehicle owner.

at 29,000 miles Magnolia, AR

ENGINE AND ENGINE COOLING:ENGINE:GASOLINE

I OWN A 2002 HURRICANE RV WITH 29,000 MILES AND A FORD V10MOTOR. THE ENGINE LOCKED UP WITH ABSOLUTELY NO WARNING. LANDERS FORD IN LITTLE ROCK SAYS THAT IT NEEDS A NEW MOTOR BUT THEY ARE HAVING MY WARRANTY (3 YEARS 36,000 MILES) DENIED BECAUSE MY OIL IS DIRTY. IT HAS BEEN THERE SINCE MAY 30. NOTHING HAS BEEN SONE TO CORRECT THIS PROBLEM.

NHTSA complaint #10080570 — an unverified report by a vehicle owner.

at 29,000 miles Magnolia, AR

ENGINE AND ENGINE COOLING:COOLING SYSTEM

I OWN A 2002 HURRICANE RV WITH 29,000 MILES AND A FORD V10MOTOR. THE ENGINE LOCKED UP WITH ABSOLUTELY NO WARNING. LANDERS FORD IN LITTLE ROCK SAYS THAT IT NEEDS A NEW MOTOR BUT THEY ARE HAVING MY WARRANTY (3 YEARS 36,000 MILES) DENIED BECAUSE MY OIL IS DIRTY. IT HAS BEEN THERE SINCE MAY 30. NOTHING HAS BEEN SONE TO CORRECT THIS PROBLEM.

NHTSA complaint #10080570 — an unverified report by a vehicle owner.