41 of the 151 complaints filed about the Ford Motor Home are about the throttle and cruise control — 27% of everything owners reported. The worst model year for it is 1999.
41
Complaints
27%
Share of all complaints
0
Crashes
1
Fires
VEHICLE SPEED CONTROL
WAS NOTIFIED BY FORD MOTOR COM. THAT THE SPEED CONTROL ON OUR FORD RV WAS UNSAFE AND NEEDED SERVICE. I TOOK THE VEHICLE TO A FORD DEALER WHO DISCONNECTED THE DEVICE AND WAS TOLD THAT A REPLACEMENT UNIT WOULD BE INSTALLED IN JAN OR FEB OF 08 AND I WOULD BE NOTIFIED ONCE AGAIN. NO WORD YET. WHY?
NHTSA complaint #10229125 — an unverified report by a vehicle owner.
VEHICLE SPEED CONTROL:CRUISE CONTROL
I RECEIVED A RECALL NOTICE FROM FORD (RECALL #05S28). AS INSTRUCTED, ON SEPTEMBER 20, 2007, I HAD THE CRUISE CONTROL DISCONNECTED AT A FORD DEALERSHIP AND WAS TOLD THE PART IS ON ORDER. I HAVE CONTACTED THE DEALER MANY TIMES AND THE PART IS APPARENTLY UNAVAILABLE TO RESOLVE FORD'S DEFECTIVE EQUIPMENT. I SENT AN EMAIL TO FORD MOTOR COMPANY REQUESTING CONTACT FROM THEM CONCERNING THIS ISSUE AND HAVE NOT HEARD FROM THEM EITHER. PLEASE HELP.
NHTSA complaint #10225417 — an unverified report by a vehicle owner.
VEHICLE SPEED CONTROL:CRUISE CONTROL
1996 FORD ECONOLINE MOTORHOME WITH A RECALL FOR FUSED JUMPER CABLE. CONSUMER STATES THAT THE DEALER TOLD HIM THEY DIDN'T HAVE THE REQUESTED REPAIR PART AND TO CALL BACK. HE STATES THAT THE RECALL STATES THAT THERE IS ANOTHER WAY TO REPAIR THIS PROBLEM. *KB THE RECALL STATED AN INCOMPATIBLE FUSED JUMPER CABLE MAY HAVE BEEN INSTALLED IN VEHICLES AND IF THE PROPER FUSED JUMPER CABLE WAS NOT AVAILABLE, A NEW MATING ELECTRICAL SWITCH WOULD BE ITS REPLACEMENT.
NHTSA complaint #10224012 — an unverified report by a vehicle owner.
VEHICLE SPEED CONTROL
2001 FORD ECONOLINE MOTORHOME WITH CRUISE CONTROL RECALL. CONSUMER STATES THAT FORD TOLD HIM THE PARTS WOULD BE AVAILABLE IN JUNE MAYBE. HE STATES THAT HE HAS RECEIVED NO RESPONSE FROM FORD ABOUT THIS MATTER.
NHTSA complaint #10222831 — an unverified report by a vehicle owner.
VEHICLE SPEED CONTROL
2000 FORD E-350 RV WITH SPEED CONTROL RECALL. CONSUMER STATES THAT THE REPAIR HAS YET TO BE MADE AND HE RECEIVED THE RECALL IN SEPTEMBER 2007. THE DEALER KEPT TELLING HIM THAT THE PARTS WOULD BE IN WITHIN 2 TO 3 WEEKS. THE PARTS NEVER CAME. *KB THE DEALER INFORMED THE CONSUMER THE PART WAS AVAILABLE, BUT THE CONSUMER HAD TO OBTAIN FORD'S RELEASE LETTER. THE CONSUMER CONTACTED FORD AND HE WAS TOLD THE PART WOULD NOT BE READY UNTIL JULY 2008.
NHTSA complaint #10221728 — an unverified report by a vehicle owner.
VEHICLE SPEED CONTROL:CRUISE CONTROL
2002 FORD ECONOLINE MOTORHOME RECALL ON FUSED JUMPER HARNESS. CONSUMER STATES THAT HIS MOTORHOME IS IN A FAIRGROUNDS AND IS NOT ALLOWED ACCESS UNTIL APRIL. FORD STATED THEY CAN DENY SERVICE AFTER A CERTAIN AMOUNT OF TIME.
NHTSA complaint #10220604 — an unverified report by a vehicle owner.
VEHICLE SPEED CONTROL
1996 FORD MOTORHOME WITH SPEED CONTROL RECALL. CONSUMER STATES THAT DEALER DID NOT HAVE THE PARTS TO REPAIR THE PROBLEM. HE STATES THAT HE HAS CALLED SINCE THEN TO GET THE REPAIR DONE AND THEY STILL DO NOT HAVE THE PARTS.
NHTSA complaint #10220587 — an unverified report by a vehicle owner.
VEHICLE SPEED CONTROL
TL*THE CONTACT OWNS A 2000 FORD MOTOR HOME. THE VEHICLE WAS REPAIRED FOR NHTSA CAMPAIGN ID NUMBER 07V336000 (VEHICLE SPEED CONTROL). THE VEHICLE WAS DRIVEN HOME FROM THE DEALER. WHEN THE ENGINE WAS TURNED OFF, THE CONTACT SMELLED A STRONG BURNING ODOR COMING FROM THE DRIVER SIDE OF THE ENGINE COMPARTMENT. THE BATTERY WAS DISCONNECTED AND THE DEALER REPLACED THE HARNESS AGAIN, ALONG WITH AN ADAPTER. WHEN THE HARNESS WAS REPLACED, THERE WAS BRAKE FLUID ALL OVER THE WIRES. THE DEALER STATED THAT THE PISTON STUCK IN THE REAR DRIVER SIDE BRAKE SYSTEM AND CAUSED FLUID TO LEAK. NO REPAIRS WERE MADE BECAUSE THE MANUFACTURER WOULD NOT AUTHORIZE A FREE REPAIR. THERE WAS NO BRAKE FAILURE. THE CURRENT AND FAILURE MILEAGES WERE 14,557.
NHTSA complaint #10219919 — an unverified report by a vehicle owner.
VEHICLE SPEED CONTROL
1996 MOTORHOME WITH RECALL FOR SPEED CONTROL SWITCH. CONSUMER STATES THAT THE DEALER TOLD HIM THAT THE PARTS WERE ON BACK ORDER AND TO CALL BACK IN 30 DAYS. CONSUMER STATES EVERY MONTH HE IS TOLD THAT THE PARTS ARE NOT AVAILABLE.
NHTSA complaint #10219447 — an unverified report by a vehicle owner.
VEHICLE SPEED CONTROL:CRUISE CONTROL
TL*THE CONTACT OWNS A 1997 FORD MOTOR HOME. THE CONTACT RECEIVED A RECALL NOTICE FOR THE VEHICLE SPEED CONTROL: CRUISE CONTROL. HE IS DISSATISFIED THAT THE REPLACEMENT PARTS ARE NOT AVAILABLE. FORD STATED THAT THE PARTS WOULD BE READY IN DECEMBER OF 2007, BUT THE CONTACT HAS YET TO RECEIVE ANYTHING. THERE HAD BEEN NO FAILURE TO DATE. THE RECALL NUMBER AND ENGINE SIZE WERE UNKNOWN. THE CURRENT MILEAGE WAS 24,561.
NHTSA complaint #10218621 — an unverified report by a vehicle owner.
VEHICLE SPEED CONTROL
TL*THE CONTACT OWNS A 1999 FORD MOTOR HOME. THE CONTACT RECEIVED A RECALL NOTICE FOR NHTSA CAMPAIGN ID NUMBER 07V33600 (VEHICLE SPEED CONTROL). THE DEACTIVATION SWITCH WAS DISCONNECTED. THE PART FOR THE RECALL REPAIR WAS UNAVAILABLE. THERE HAD BEEN NO FAILURE TO DATE. THE CURRENT MILEAGE WAS 62,000.
NHTSA complaint #10218522 — an unverified report by a vehicle owner.
VEHICLE SPEED CONTROL
WE RECEIVED A RECALL NOTICE ON OUR 1997 FORD RV FOR A WIRING HARNESS IN SEPT. 2007. WE CALLED THE AUTHORIZED DEALER IMMEDIATELY AND WAS TOLD THE PARTS WERE "ON BACK ORDER." WE HAVE STILL NOT RECEIVED REPAIRS. FIVE (5) MONTHS IS AMPLE TIME TO CORRECT THIS PROBLEM. IN THE MEANTIME WE ARE UNABLE TO USE THE CRUISE ON AN RV.
NHTSA complaint #10217025 — an unverified report by a vehicle owner.
VEHICLE SPEED CONTROL
TL*THE CONTACT OWNS A 1999 FORD TRITON (NA) MOTOR HOME. THE CONTACT RECEIVED A RECALL NOTICE FOR THE VEHICLE SPEED CONTROL. THE PARTS HAVE NOT ARRIVED FOR THE RECALL REPAIR. THE CONTACT CALLED THE MANUFACTURER SEVERAL TIMES, BUT KEEPS GETTING THE RUN AROUND. THERE HAD BEEN NO FAILURE TO DATE. THE ENGINE SIZE AND RECALL NUMBER WERE UNKNOWN. THE CURRENT MILEAGE WAS 55,000.
NHTSA complaint #10216876 — an unverified report by a vehicle owner.
VEHICLE SPEED CONTROL:CRUISE CONTROL
RECALL FORD 05S28 . RECALLED IN SEPT. OF 2007 PARTS DUE IN DEC.2007 , DEC 2007 PARTS DUE IN JAN. 2008 , JAN. 2008 PARTS DUE IN FEB.2008 , FEB . 2008 PARTS DUE DATE UNKNOWN .
NHTSA complaint #10216750 — an unverified report by a vehicle owner.
VEHICLE SPEED CONTROL
1998 MOTOR HOME BUILT ON 1998 FORD ECONOLINE CHASSIS WITH SPEED CONTROL RECALL. CONSUMER STATES THAT SHE RECEIVED THE RECALL IN AUGUST OF 2007. SHE WAS INFORMED BY THE DEALER THE PARTS WERE NOT AVAILABLE SO THE CRUISE CONTROL WAS DISCONNECTED. STILL UNAWARE WHEN PARTS WILL BE IN.
NHTSA complaint #10217152 — an unverified report by a vehicle owner.
VEHICLE SPEED CONTROL
FAILURE TO FIX IN A REASONABLE TIME: IN SEPTEMBER OF 2007 I RECEIVED A RECALL NOTICE 05S28 FROM FORD MOTOR COMPANY REGARDING A DEFECT WHICH RELATES TO 1992-2004 MOTOR HOMES EQUIPPED WITH SPEED CONTROL. THE LETTER STATED I NEED TO CONTACT 1-800-44-3311 TO LOCATE A DEALER IN MY AREA THAT COULD AND WOULD CORRECT THE PROBLEM. I FOLLOWED THERE INSTRUCTION TO CALL THE LOCAL DEALER IN LIVERMORE CA 925-294-7700. I WAS TOLD BY THE DEALERSHIP THAT THE PARTS REQUIRED TO FIX THE PROBLEM WERE BACK ORDERED FROM FORD MANUFACTURING. AND TO CALL BACK IN OCTOBER. IN OCTOBER 2007 I RECEIVED ANOTHER LETTER FROM FORD MOTOR COMPANY CONCERNING THE SAME RECALL NOTICE 05S28. AGAIN STATING THE ISSUE. " FORD CANNOT BE CONFIDENT THAT OVER MANY YEARS IN SERVICE, THE TYPE OF SPEED CONTROL DEACTIVATION SWITCH (SCDS) EQUIPPED ON YOUR VEHICLE WILL NOT LEAK, POSING THE RISK OF AN UNDERHOOD FIRE. THE CONDITION MAY OCCUR EITHER WHEN THE VEHICLE IS PARKED OR WHEN IT IS BEING OPERATED, EVEN IF THE SPEED CONTROL IS NOT IN USE. I AGAIN CALLED THE LOCAL DEALER AND WAS TOLD THE PARTS WERE BACK ORDERED. AND THEY WON'T EVEN TAKE YOUR NAME, THEY JUST ME TO CALL BACK IN JAN. 08. I PUT IT IN MY CALENDAR AND CALLED JAN. 02, 2008 AND WAS TOLD PARTS ORE BACK ORDERED AND TO CALL BACK IN APRIL. HE TOLD ME THERE ARE ABOUT A MILLION AFFECTED UNITS AND FORD IS SAYING TO HAVE THE SPEED CONTROL DISCONNECTED UNTIL THEY CAN GET THE PARTS. THIS TO ME IS NOT A SOLUTION.
NHTSA complaint #10216310 — an unverified report by a vehicle owner.
VEHICLE SPEED CONTROL:CRUISE CONTROL
TL*THE CONTACT OWNS A 2000 FORD NEWMAR DUTCH STAR (NA). THE CONTACT RECEIVED A FORD RECALL NOTICE FOR THE VEHICLE SPEED CONTROL: CRUISE CONTROL SWITCH. HE IMMEDIATELY SCHEDULED AN APPOINTMENT TO HAVE THE VEHICLE REPAIRED. FORD INFORMED HIM THAT THE PARTS WERE UNAVAILABLE AND HE REFUSED TO HAVE HIS SWITCH DISCONNECTED. HE WAS UNABLE TO FILE A COMPLAINT WITH FORD. THERE HAD BEEN NO FAILURE TO DATE. THE ENGINE SIZE, RECALL NUMBER, AND NUMBER OF CYLINDERS WERE UNKNOWN. THE FAILURE MILEAGE WAS 20,000 AND CURRENT MILEAGE WAS 22,000.
NHTSA complaint #10215771 — an unverified report by a vehicle owner.
VEHICLE SPEED CONTROL
RECEIVED RECALL NOTICE 05S28 ON 9-7-07. HAVE CALLED LOCAL FORD DEALER MONTHLY SINCE SEPT 2007 TO SCHEDULE REPAIR BUT AM INFORMED THAT REPAIR PART IS UNAVAILABLE FROM FORD AND TO CHECK AGAIN IN A MONTH. LAST CALLED DEALER ON 1-21-08 AND WAS TOLD THAT PART STILL UNAVAILABLE AND WOULD PROBABLY BE AVAILABLE IN MARCH/APRIL 2008 TIME FRAME. FOUR MONTHS IS UNACCEPTABLE TO HAVE A FIRE HAZARD PRESENT IN MY MOTORHOME (OR TO DISABLE VEHICLE'S CRUISE CONTROL TO AVOID FIRE HAZARD).
NHTSA complaint #10215804 — an unverified report by a vehicle owner.
VEHICLE SPEED CONTROL
TL*THE CONTACT OWNS A 2000 GULF STREAM MOTOR HOME. THE CONTACT RECEIVED A SAFETY RECALL NOTICE IN SEPTEMBER OF 2007 TO HAVE THE VEHICLE SPEED CONTROL DISCONNECTED AND THE PART REPLACED. IN JANUARY OF 2008, THE MANUFACTURER INFORMED HIM THAT THE PART WAS UNAVAILABLE, AND THEY DID NOT KNOW WHEN IT WOULD ARRIVE. THERE HAD BEEN NO FAILURE TO DATE. THE RECALL NUMBER, PURCHASE DATE, ENGINE SIZE, AND NUMBER OF CYLINDERS WERE UNKNOWN. THE CURRENT MILEAGE WAS 70,000. UPDATED 03-04-08
NHTSA complaint #10215683 — an unverified report by a vehicle owner.
VEHICLE SPEED CONTROL
A SAFETY RECALL WAS SENT TO ME BACK IN SEPT. 2007 CONCERNING A DANGEROUS CRUISE CONTROL ON MY FORD MOTOR HOME. AT THIS TIME NO PARTS ARE AVAILABLE TO CORRECT THIS DANGEROUS CONDITION. WE HAVE DISCONNECTED THE CONTROL BUT CANNOT UNDERSTAND WHY FORD IS NOT REACTING POSITIVELY TO THIS PROBLEM! 6 MONTHS WAIT IS JUST NOT ACCEPTABLE IF FIRE AND LIFE ARE IN DANGER!
NHTSA complaint #10215225 — an unverified report by a vehicle owner.