22 of the
427 complaints about the 2000 Ford Mustang are about the
fuel system — 5% of everything
reported for this model year.
Half of the failures with a mileage on record happened before
123,000 miles.
TL* THE CONTACT OWNS A 2000 FORD MUSTANG. THE CONTACT STATED THAT WHILE DRIVING, THERE WAS AN ODOR OF FUEL PRESENT INSIDE VEHICLE AND FUEL WAS DISCOVERED TO BE LEAKING UNDER THE VEHICLE. THE VEHICLE WAS TAKEN TO THE DEALER WHO DIAGNOSED THAT THE FUEL FILLER LINE HAD CORRODED. THE VEHICLE WAS REPAIRED. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE. THE FAILURE MILEAGE WAS 97,000. UPDATED 04/06/16*LJ; UPDATED 05/02/18
NHTSA complaint #10808151 — an unverified report by a vehicle owner.
at 123,000 milesChicago, IL
FUEL/PROPULSION SYSTEM
FUEL FILLER NECK LEAKS. THIS OCCURS DIRECTLY OVER THE HOT EXHAUST PIPE OF THE VEHICLE. THE GASOLINE DRIPS DIRECTLY ON THE EXHAUST PIPE UNDER THE BEND. AND NEXT TO THE GAS TANK. THIS IS A VERY DANGEROUS SITUATION AS I HAD A LONG WAY TO GO HOME AND DIDN'T HAVE ANY WATER TO WASH THE HOT PIPES OF FUEL. THE GAS CONTINUED TO DRIP ON THE PIPE MOST OF THE WAY HOME. MY KIDS COULD HAVE BEEN IN THE BACK SEAT IF THE CAR CAUGHT FIRE. I HAVE READ THAT THIS IS A COMMON PROBLEM ON 2000 MUSTANGS. THIS SHOULD BE A RECALLED PROBLEM.
NHTSA complaint #10478713 — an unverified report by a vehicle owner.
at 100,000 milesStillwater, OK
FUEL/PROPULSION SYSTEM
MY GAS TANK BEGAN LEAKING FUEL BEFORE I DROVE IT IN THE FIRST PART OF 2011. NOT ONLY WAS THE GROMMET CORRODED BUT THE FILLER PIPE WAS LEAKING. I WAS UNAWARE OF THE LEAK IN THE PIPE BECAUSE OF THE PLASTIC TUBE AROUND IT AND WAS LED TO BELIEVE IT WAS EITHER JUST THE GROMMET OR THE TANK ITSELF. I GOT THE GROMMET REPLACED AND THEN THROUGH PROCESS OF ELIMINATION FOUND THAT THE PIPE NEEDS REPLACING AS WELL. THE REPLACEMENT PROCESS WAS SO EASY BECAUSE SO MANY PEOPLE HAVE HAD THE SAME ISSUE WITH MUSTANGS FROM '99-'04. THIS IS A DANGEROUS DEFECT BECAUSE THE GAS LEAK CAN CAUSE GAS VAPORS TO GET TRAPPED UNDERNEATH THE CAR AND IGNITE EASILY. GAS VAPORS ARE LIGHT BUT STILL HEAVY ENOUGH TO WHERE THEY WILL NOT DISPERSE COMPLETELY FROM UNDERNEATH THE CAR. GAS ALSO EVAPORATES VERY QUICKLY SO THIS COULD HAPPEN IN THE SHORT AMOUNT OF TIME IT TAKES TO FUEL YOUR CAR. EVERY FORD/MUSTANG FORUM I HAVE READ INDICATES THAT MUSTANGS TEND TO WEAR OUT THESE TWO PARTS TOO QUICKLY. THEY SHOULD BE RECALLED AND SUBSTITUTED WITH A BETTER PART (BOTH THE GAS TANK GROMMET AND FILLER PIPE).
NHTSA complaint #10474452 — an unverified report by a vehicle owner.
at 132,525 milesLeonard, MI
FUEL/PROPULSION SYSTEM
I WENT TO FILL UP MY CAR (GAS) AND I SMELLED MORE GAS THAN WHAT I WOULD CONSIDER NORMAL. I LOOKED ON THE GROUND UNDER THE CAR AND THERE WAS A POOL OF GAS, AND IT WAS LEAKING AS I WAS FILLING. I STOPPED FILLING THE TANK AND ASKED THE ATTENDANT FOR SOMETHING TO CLEAN UP THE GAS. WHEN I GOT THE CAR HOME, I LOOKED UNDERNEATH AND UPON CLOSE INSPECTION FOUND THE FILLER NECK WAS WHERE THE PROBLEM WAS. THERE IS A PIECE OF PLASTIC SURROUNDING THE FILLER NECK, WHICH HOLDS MOISTURE AND RUSTS THE METAL FILLER NECK. THIS IS THE SAME PROBLEM I HAD WITH ANOTHER CAR I OWNED!!! SAME YEAR. I ASKED SEVERAL PEOPLE I KNOW WHO OWN MUSTANGS, AND EACH AND EVERY ONE OF THEM HAD TO HAVE THE SAME PART REPLACED!!!!!!!!!!!!!!!!!!!!!!!!!!!!!! IF YOU SEARCH ONLINE, THERE ARE TONS OF ARTICLES AND COMPLAINTS ABOUT MUSTANGS FROM 99-2004 WITH THE SAME PROBLEM.! THIS IS SO DANGEROUS, HOW COME THIS HASN'T BEEN RECALLED?
NHTSA complaint #10466844 — an unverified report by a vehicle owner.
at 76,600 milesSuperior, WI
FUEL/PROPULSION SYSTEM
I WENT TO FILL UP MY GAS TANK AND AFTER 12 GALLONS SMELLED GAS EVERYWHERE AND NOTICED GAS RACING OUT FROM UNDER MY CAR. THERE HAD TO BE ATLEAST HALF A GALLON SURROUNDING MY SHOES AND IF THERE HAD BEEN A SPARK I WOULD HAVE BEEN BURNED TO DEATH. AFTER RESEARCHING THIS PROBLEM ON THE INTERNET I FOUND OUT THAT HUNDREDS OF OTHER PEOPLE THAT OWN MUSTANGS BETWEEN THE YEARS OF 1999 AND 2004 HAVE ALL HAD THE SAME PROBLEM WITH WHAT FORD CALLS A DEFECTIVE GAS NOZZLE GROMMET. NOT SOMETHING THE 1999-2004 MUSTANG IS A STRANGER TOO. I REMEMBER THE 1974 PINTO AND I OWNED ONE I REALLY AM UNCOMFORTABLE WITH THE THOUGHT THAT MY MUSTANG IS EVEN MORE PRONE TO EXPLOSIONS THEN MY OLD PINTO. PLEASE PAY ATTENTION TO THIS MATTER BEFORE IT BECOMES THE NEXT 1974 PINTO. PS: YES I DID HAVE A "MEMBER OF THE ANNUAL PINTO TAILGATE BBQ PARTY" BUMPER STICKER ON MY PINTO I WOULD RATHER NOT HAVE TO GET ONE OF THOSE STICKERS FOR MY 2000 MUSTANG CONVERTIBLE. [XXX] INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6).
NHTSA complaint #10465167 — an unverified report by a vehicle owner.
at 140,000 milesTehachapi, CA
FUEL SYSTEM, GASOLINE
SO I THOUGHT I HAD A SIMPLE THERMOSTAT ISSUE. WENT TO CHANGE THE THERMOSTAT AND NOTICED THE MANIFOLD HOUSING (PLASTIC) HAD A NICE CRACK IN IT. WHEN DOING RESEARCH ON THIS, I NOTICED THERE HAVE BEEN NUMEROUS COMPLAINTS/INSTANCES OF THIS HAPPENING TO OTHER PEOPLE. NOW I AM IN THE PROCESS OF FINDING A NEW INTAKE MANIFOLD AND WILL HAVE TO PAY TO HAVE IT INSTALLED. THIS SEEMS TO BE AN ISSUE THAT THE DEPARTMENT OF TRANSPORTATION SHOULD BE INVOLVED IN. POOR MANUFACTURE DESIGN WITH NUMEROUS INCIDENTS OF FAILURE THAT RESULT IN UNNECESSARY HIGH REPAIR COSTS PLACED ON THE CONSUMER. I AM THE ORIGINAL OWNER OF THIS VEHICLE AND THINK IT IS RIDICULOUS!
NHTSA complaint #10438127 — an unverified report by a vehicle owner.
Leonard, MI
FUEL SYSTEM, GASOLINE
I NOTICED A FUEL LEAK WHEN I FILLED UP MY TANK. IT WAS QUITE BAD! AND WAS A DEFINITE SAFETY RISK! I CHECKED UNDER CAR AND FOUND THE FUEL NECK HAS A PLASTIC COVER TO PROTECT FROM ROAD HAZARDS?? THAT PLASTIC COVER ALLOWS DIRT AND MOISTURE TO COLLECT AROUND THE FUEL NECK. THE NECK INSIDE WAS RUSTED COMPLETELY THROUGH. THERE IS ESSENTIALLY A 2 INCH HOLE IN THE FUEL NECK! I HAD TO REPLACE THE ENTIRE FUEL NECK TO FIX THE PROBLEM. I CHECKED ONLINE AND APPARENTLY THIS IS VERY COMMON WITH 1999 - 2004 MUSTANGS. IT'S ALSO VERY DANGEROUS SINCE GAS COMES POURING OUT OF THE BOTTOM OF THE CAR.
NHTSA complaint #10422863 — an unverified report by a vehicle owner.
at 140,180 milesUnicoi, TN
FUEL SYSTEM, GASOLINE
WHEN FILLING UP WITH FUEL, GAS LEAKS OUT OF THE FILLER TUBE LEAVING A HUGE PUDDLE OF GASOLINE ON THE GROUND. THIS IS EXTREMELY DANGEROUS AND COULD CAUSE A FIRE. WHEN LOOKED AT, THE FILLER TUBE IS RUSTED OUT. FORD SHOULD ISSUE A RECALL ON THIS, BECAUSE IT IS SO DANGEROUS.
NHTSA complaint #10265682 — an unverified report by a vehicle owner.
at 138,000 milesUnicoi, TN
FUEL SYSTEM, GASOLINE
EVERY TIME I PUT FUEL IN THE CAR, IT STARTS LEAKING OUT. IT LEAVES QUITE A BIG PUDDLE OF GAS ON THE GROUND. WHEN I STOP PUTTING GAS IN, THE LEAK STOPS. I DON'T BELIEVE I AM LOSING ANY AT THE GAS TANK, JUST WHEN FILLING UP.
NHTSA complaint #10253564 — an unverified report by a vehicle owner.
at 132,000 milesMountain City, TN
FUEL SYSTEM, GASOLINE
I HAVE WRITTEN TO FORD CONCERNING A FUEL LEAK ON MY 2000 MUSTANG. I WAS ADVISED TO TAKE IT TO MY DEALER TO DIAGNOSE THE PROBLEM. THE SERVICE TECHNICIAN INFORMED ME THAT THE FUEL FILLER NECK WAS RUSTED OUT AND HAD A HOLE IN IT DUE TO THE PLACEMENT OF A SHIELD ON THE TUBE. THE SHIELD HELD IN DIRT AND WATER WHICH ALLOWED IT TO RUST. IT WILL COST APPROXIMATELY $431.35 TO REPAIR. THIS PROBLEM WAS CAUSED BY A DESIGN FLAW BY FORD. IT IS EXTREMELY DANGEROUS. I CANNOT PUT GAS IN MY CAR WHEN MY CHILDREN ARE IN IT FOR FEAR THAT IT WILL CATCH ON FIRE. THE GAS JUST POURS OUT ONTO THE PAVEMENT. FORD NEEDS TO ISSUE A RECALL ON THIS IMMEDIATELY. I SHOULD NOT HAVE TO PAY FOR FORD?S MISTAKE. I HAVE A COPY OF THE INVOICE AS WELL AS THE REPAIR QUOTE FROM RAMEY FORD IN JOHNSON CITY,TN. I WILL FAX IT TO YOU IF YOU WISH. FORD HAS SENT ME AN EMAIL STATING THAT NOT ALL COMPLAINTS GET INVESTIGATED. THIS IS A SERIOUS SAFETY ISSUE. THESE CARS COULD POSSIBLY CATCH ON FIRE AND EXPLODE IF THIS PROBLEM IS NOT ADDRESSED. ALL MUSTANG OWNERS WHOSE CARS HAVE HAD THIS SHIELD PLACED ON THE FUEL FILLER TUBE NEED TO BE AWARE OF THIS SAFETY HAZARD BEFORE SOMEONE GETS SERIOUSLY INJURED OR KILLED. THIS ISSUE NEEDS TO BE INVESTIGATED AND FIXED IMMEDIATELY. I DON'T KNOW IF ANY OTHER MUSTANG OWNERS HAVE REPORTED THIS TO THE NHTSA BUT I HAVE SEEN POSTINGS FROM MUSTANG OWNERS ON SEVERAL INTERNET FORUMS COMPLAINING ABOUT THIS SAME ISSUE. PLEASE LET ME KNOW IF THERE IS ANY MORE INFORMATION THAT YOU NEED.
NHTSA complaint #10249748 — an unverified report by a vehicle owner.
at 65,728 milesTucker, GA
FUEL SYSTEM, GASOLINE:STORAGE:TANK ASSEMBLY
MY MUSTANG DEVELOPED A FUEL LEAK AS THE RESULT OF THE FUEL TANK FILLER NECKS GROMMET FAILING. I INITIALLY SMELLED GAS AND AFTER FILLING UP THE TANK AND PARKING ON A HILL I NOTICE A LARGE SPOT OF GASOLINE ON THE PAVEMENT BELOW.
NHTSA complaint #10221577 — an unverified report by a vehicle owner.
at 17,403 milesToledo, OH
FUEL SYSTEM, GASOLINE:STORAGE:TANK ASSEMBLY
ON 8/27/2001 I TOOK OUR CAR TO OUR FORD DEALER DUE TO IT FEELING LIT IT WAS RUNNING OUT OF GAS EVEN THOUGHT IT HAD GAS. THEY COULD NOT FIND ANYTHING WRONG. ON 09/02/2001 WHILE DRIVING TO CALIFORNIA WE HAD THE SAME PROBLEM. DUE TO IT BEING A HOLIDAY WEEKEND IT COULD NOT BE LOOKED AT UNTIL 09/04/2001. FUTURE FORD OF ROSEVILLE CALIF. HAD TO REPLACE THE FUEL TANK SENDER, CLUSTER ASY. SNDR & PUMP ASY. AND FILTER ASY. ON OUR WAY HOME FROM A TRIP TO CA. ON 05/30/02 WE HAD THE SAME PROBLEM AGAIN, THIS TIME WHILE ON HWY 50 IN UTAH. THE CAR BUCKED AND ACTED LIKE IT WAS OUT OF GAS. IT STALLED RESULTING IN NO POWER FOR STEERING OR BRAKING. WHILE TRYING TO STEER THE CAR TO THE SIDE OF THE ROAD ON A CURVE, IT WENT ACROSS THE ROAD IN FRONT OF ONCOMING CARS, ALMOST RESULTING IN A ACCIDENT. *JB ***DIMSII IVOQ ENTRY POSTED AFTER 12/12/02 CUT-OVER TO ARTEMIS****762652
NHTSA complaint #10009854 — an unverified report by a vehicle owner.
Brockton, MA
FUEL SYSTEM, GASOLINE:STORAGE:TANK ASSEMBLY:FILLER PIPE AND CAP
WHEN FILLING GAS THE GAS POURS OUT OF THE FILL PIPE BEFOR IT HAS SHUT OFF THE PUMP. THIS HAS HAPPENED AT MOST PUMPS THAT I HAVE VISITED. THERE IS NO WAY TO TELL YOUR ARE NEAR THE TOP OF THE TANK. THE GAS JUST SPILLS OUT FOR A FEW SECONDS. COULD CAUSE FIRES, ENVIROMENTAL DAMAGE AND DAMAGE TO PAINT ON CARS.
NHTSA complaint #10003521 — an unverified report by a vehicle owner.
Lafayette, CA
FUEL SYSTEM, GASOLINE:STORAGE:TANK ASSEMBLY:FILLER PIPE AND CAP
CONSUMER CANNOT FILL UP GAS TANK COMPLETELY. VEHICLE CHECKED BY DEALER 4 TIMES, AND PROBLEM STILL EXISTS. DEALER HAS REPLACED FUEL FILLER PIPE, TUBE ASSEMBLY, FUEL VAPOR CONTROL VALVE SOLENOID AND FUEL VAPOR STORAGE CANISTER ASSEMBLY.
NHTSA complaint #8017661 — an unverified report by a vehicle owner.
Langhorne, PA
FUEL SYSTEM, GASOLINE:FUEL INJECTION SYSTEM
ENGINE DIED AS APPROACHING STOP SIGN WHILE CLUTCH PEDAL WAS DEPRESSED. HAS OCCURRED 5-6 TIMES, USUALLY WHEN TRAVELING UP AN INCLINE.
NHTSA complaint #765226 — an unverified report by a vehicle owner.
Alexandria, VA
FUEL SYSTEM, GASOLINE
THE CONSUMER STATED THAT THE FUEL PUMP FAILED THREE TIMES AND THE FUEL PUMP CONTROL MODULE FAILED ONE TIME ALSO, FUEL PUMP GASKET FAILED ONE TIME AND REPLACED.
NHTSA complaint #785877 — an unverified report by a vehicle owner.
Manalapan, NJ
FUEL SYSTEM, GASOLINE:STORAGE:TANK ASSEMBLY:FILLER PIPE AND CAP
WHENEVER I TRY AND FUEL THE CAR THE NOZZLE CUTS OFF. THIS MEANS I HAVE TO FILL CANS AND THEN TRANSFER FUEL TO THE TANK WITH A FUNNEL.
NHTSA complaint #759299 — an unverified report by a vehicle owner.
Alexandria, VA
FUEL SYSTEM, GASOLINE
THE CONSUMER STATED THAT THE FUEL PUMP FAILED THREE TIMES AND THE FUEL PUMP CONTROL MODULE FAILED ONE TIME ALSO, FUEL PUMP GASKET FAILED ONE TIME AND REPLACED.
NHTSA complaint #785877 — an unverified report by a vehicle owner.
Austin, TX
FUEL SYSTEM, GASOLINE:FUEL INJECTION SYSTEM
MASTER CYLINDER PROBLEMS. WAS REPLACED/REPAIRED BY DEALERSHIP AND RETURNED. BRAKE STILL MAKES FUNNY NOISE AND IS STILL "MUSHY" WHEN APPLIED. FUEL INJECTION HAS BE REPAIRED 4 GOING ON 5 TIMES NOW. ENGINE MAKES A PINGING/DIESEL SOUND WHEN DRIVEN AT CONSTANT RATE OF SPEED. SOMETIMES AT 30 MPH, SOMETIMES AT HIGHWAY SPEEDS. SENSORS HAVE BEEN REPLACED, INJECTORS HAVE BEEN REPLACED AND STILL NOT FIXED. AT IDLE/STOP CAR JUMPS FORWARD WITHOUT ACCELORATOR APPLIED.
NHTSA complaint #748954 — an unverified report by a vehicle owner.
Renton, WA
FUEL SYSTEM, GASOLINE:CARBURETOR SYSTEM
VALVE COVER FAILED, DUE TO CARBON BUILD UP IN THE INTAKE MANIFOLD.
NHTSA complaint #785021 — an unverified report by a vehicle owner.
Rancho MIR, CA
FUEL SYSTEM, GASOLINE
FUEL SYSTEM FAILED. NLM
NHTSA complaint #785234 — an unverified report by a vehicle owner.
Clute, TX
FUEL SYSTEM, GASOLINE:STORAGE:TANK ASSEMBLY
WAS AT GAS STATION & FILLED VEHICLE WITH FUEL. ENGINE CHECK LIGHT CAME ON & STAYED. TOOK VEHICLE TO DEALER & WAS INFORMED BY MECHANIC THE CAP NOT ON TIGHT & VEHICLE NEEDED TO BE RECOMPUTERIZED. THE PROBLEM WITH ENGINE CHECK LIGHT HAS REAPPEARED. THE VEHICLE ALSO GIVING A CODE OF LOSS OF FUEL.
NHTSA complaint #852137 — an unverified report by a vehicle owner.