FaultScore

2016 Ford Mustang window and wiper problems

11 of the 497 complaints about the 2016 Ford Mustang are about the glass, mirrors and wipers — 2% of everything reported for this model year. Half of the failures with a mileage on record happened before 31,000 miles.

A

11

Complaints

0

Crashes

0

Fires

0

Injuries

Exactly what failed

Visibility/Wiper 7 63.6%
Visibility 2 18.2%
Defroster/Defogger/Hvac System 1 9.1%
Rearview Mirrors/Devices 1 9.1%

Windows, Mirrors & Wipers across every Ford Mustang year

1994 11 11.8%
1995 15 16.1%
2000 14 15.1%
2001 11 11.8%
2007 15 16.1%
2015 16 17.2%
2016 11 11.8%

What owners said

Filed with NHTSA, in their own words.

Plymouth, MN

VISIBILITY/WIPER

Windows started fogging up when driving. Turned on ac to resolve and no cold air came out resulting a dangerous driving condition trying to see through condensation. Took vehicle to the dealer and found the cause was yet another leaking ac evaporator coil as several others have reported. Concerning to know there were toxic chemicals leaking in the vehicle. Dealer quoted at $3,000 to replace. Ford has changed manufacturers of this part due to widespread failure of the original equipment. Why is it on the vehicle owners to pay and replace this known faulty part which causes a safety issue?

NHTSA complaint #11600972 — an unverified report by a vehicle owner.

Macon, GA

VISIBILITY/WIPER

Back up camera recall was unresolved by previous owner. I’ve tried fixing the issue myself but cannot find it. The camera displays blue and black screens while in reverse.

NHTSA complaint #11577894 — an unverified report by a vehicle owner.

Albuquerque, NM

VISIBILITY/WIPER

Evaporator Kit has gone out, which causes the inability to defog the windows. During this last summer (2022), I regularly had to deal with 100+ degree weather, and during heavy rainstorms, just had to pull off the road and manually wipe down the window, which only increased visibility by about 50%.

NHTSA complaint #11492563 — an unverified report by a vehicle owner.

LA Quinta, CA

VISIBILITY:REARVIEW MIRRORS/DEVICES

2016 FORD MUSTANG. CONSUMER IS SEEKING REIMBURSEMENT FOR REPAIRS MADE RELATED TO NHTSA SAFETY RECALL 22V-082.

NHTSA complaint #11480714 — an unverified report by a vehicle owner.

at 73,000 miles Danville, PA

VISIBILITY

The contact owns a 2016 Ford Mustang. The contact stated that the windows inadvertently rolled down without warning or driver input. The contact stated that it had previously rained and there was water inside the vehicle due to the failure. Additionally, the battery was drained and the vehicle had to be jump-started. The vehicle was taken to the local dealer however, the mechanic was unable to determine the cause of the failure. The vehicle was not repaired. The manufacturer was notified of the failure and referred the contact to NHTSA for assistance. The failure mileage was approximately 70,000.

NHTSA complaint #11469824 — an unverified report by a vehicle owner.

Hudson, WI

VISIBILITY:DEFROSTER/DEFOGGER/HVAC SYSTEM

AC Evaporator failure does not allow the defroster system to operate properly.

NHTSA complaint #11463935 — an unverified report by a vehicle owner.

at 31,000 miles Sevierville, TN

VISIBILITY/WIPER

WHILE I WAS DRIVING I HAD MY DEFROSTER ON, AND I NOTICED THE PASSENGER SIDE STARTED TO FOG UP, BUT NOT THE DRIVER SIDE. WHEN I GOT TO A RED LIGHT, I FELT THE PASSENGER SIDE BLOWING COLD AIR INSTEAD OF HOT AIR WHICH CAUSED ME NOT TO SEE WELL DUE TO HALF THE WINDSHIELD BEING FOGGED UP. AFTER DOING RESEARCH, I FOUND OUT THAT A LOT OF OWNERS WITH 15-17 MUSTANGS HAVE THIS ISSUE AND IT HAS TO DO WITH THE BLEND DOOR ACTUATOR. I REPLACED THAT PART AND INSTALLED IT AND IT WORKED FOR 2 DAYS AND WENT OUT AGAIN. AS IT GETS COLDER I FEAR THIS IS GOING TO CREATE MORE OF A SAFETY HAZARD. I TRULY FEEL THAT THIS SHOULD BE A RECALL BY FORD CONSIDERING THIS IS A SAFETY FUNCTION.

NHTSA complaint #11365064 — an unverified report by a vehicle owner.

at 30,000 miles Stockton, CA

VISIBILITY/WIPER

REAR VIEW CAMERA FAILURE, WHEN ATTEMPTING TO REVERSE THE REAR VIEW CAMERA WILL GO BLANK, OR GET DISTORTED . BECAUSE OF THIS IT SEVERELY DIMINISHES REAR VISIBILITY.

NHTSA complaint #11363984 — an unverified report by a vehicle owner.

Dallas, TX

VISIBILITY/WIPER

THIS MODEL HAS KNOWN ISSUES WITH THE A/C SYSTEM. A DEFECT IN THE EVAPORATOR CORE CAUSES POOR A/C PERFORMANCE, FOR WHICH THERE IS A POSTED TSB. I BELIEVE THERE IS POTENTIALLY A SAFETY ISSUE HERE WHICH WOULD WARRANT A RECALL. SINCE THE REFRIGERANT LEAKS INTO THE CABIN FROM THE EVAPORATOR CORE, THE WINDSCREEN FORMS A RESIDUE WHICH OBSTRUCTS DRIVER VISIBILITY, ESPECIALLY WHEN THERE IS GLARE FROM THE SUN. DRIVER VISIBILITY IS A FACTOR IN THE PROBABILITY OF AUTOMOTIVE ACCIDENTS, THEREFORE THE COMMONLY DEFECTIVE A/C SYSTEM DIRECTLY IMPACTS THE SAFETY OF THIS MODEL. TO MAINTAIN PERFORMANCE OF THE A/C SYSTEM, IT MUST BE TOPPED OFF. BUT VISIBILITY SUFFERS AND THE WINDSCREEN MUST CONSTANTLY BE CLEANED. ANOTHER SAFETY ISSUE IS THAT REFRIGERANT THAT IS LEAKED IS CHRONICALLY INHALED BY OCCUPANTS OF THE VEHICLE. I'M NOT SURE ABOUT THE TOXICITY OF R134A, BUT I CAN'T IMAGINE THAT IT BELONGS IN PEOPLES LUNGS. IF IS IT DANGEROUS TO DO SO, THEN I MUST REITERATE, THE COMMONLY DEFECTIVE A/C SYSTEM DIRECTLY IMPACTS THE SAFETY OF THIS MODEL. I SINCERELY HOPE THAT THIS ISSUE GETS MORE ATTENTION AND A SOLUTION IS PROPOSED. THANK YOU AND BEST REGARDS.

NHTSA complaint #11361330 — an unverified report by a vehicle owner.

at 17,000 miles Cary, NC

VISIBILITY/WIPER

2016 FORD MUSTANG GT. EVAPORATOR HAS FAILED TWICE (1ST TIME @ 7K MILES, 2ND TIME @16K MILES). EACH FAILURE CAUSED LOSS OF AC, AND RESULTED IN A FILM BUILDING UP ON ALL INTERIOR WINDOW SURFACES. VISIBILITY WAS OBSCURED WHEN DRIVING INTO THE DEALERSHIP TO HAVE SERVICED DURING SECOND FAILURE, MOST LIKELY DUE TO R-134A REFRIGERANT LEAKING INTO PASSENGER COMPARTMENT?!?

NHTSA complaint #11124729 — an unverified report by a vehicle owner.

at 35,600 miles Simpsonville, SC

VISIBILITY

TL* THE CONTACT OWNS A 2016 FORD MUSTANG. WHILE STARTING THE VEHICLE WITH THE AIR CONDITIONER ON, VAPORS ENTERED THE CABIN OF THE VEHICLE. THE VEHICLE WAS TAKEN TO (FAIRWAY FORD, 2323 LAURENS ROAD, GREENVILLE, SC 29607) WHERE IT WAS DIAGNOSED THAT THE EVAPORATOR COIL FAILED AND NEEDED TO BE REPLACED. THE VEHICLE WAS BEING REPAIRED. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE AND DID NOT ASSIST. THE FAILURE MILEAGE WAS APPROXIMATELY 35,600.

NHTSA complaint #11052709 — an unverified report by a vehicle owner.

Other 2016 Ford Mustang problems

← Full 2016 Ford Mustang report