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2013 Ford Police Interceptor Utilit problems

Owners have filed 14 complaints about the 2013 Ford Police Interceptor Utilit with NHTSA between 2015 and 2019. The largest single group is the other & unspecified.

Read the complaints What breaks Worst years for the Ford Police Interceptor Utilit All 2013 cars
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Not graded

Too few complaints, or too short a model run, to compare fairly.

How this is worked out

The numbers

14

Complaints

0

Crashes reported

0

Fires reported

0

Injuries reported

86,183 mi

Median mileage at failure

Half of reported failures happened before this

7%

Failed under 36,000 miles

Inside a typical bumper-to-bumper warranty

How 2013 compares with every other Ford Police Interceptor Utilit

Click any bar to open that year's report.

Complaints filed with NHTSA, by model year. Bar colour is the FaultScore grade: A B C D F ungraded

What breaks on a 2013 Ford Police Interceptor Utilit

Every complaint is filed against a part. Follow any row for the complaints about that part alone.

Other & Unspecified 6 42.9%

Median failure at 89,799 miles

Steering 4 28.6%

Median failure at 85,990 miles

Stability & Traction Control 1 7.1%

Median failure at 85,704 miles

Lights 1 7.1%

Median failure at 5 miles

Brakes 1 7.1%

Median failure at 85,704 miles

Electrical System 1 7.1%

Median failure at 126,700 miles

When it fails

Odometer readings owners gave when they filed. About half of all complaints include one.

Under 1,000 miles 1 7.1%
25,000 – 49,999 miles 1 7.1%
50,000 – 74,999 miles 3 21.4%
75,000 – 99,999 miles 5 35.7%
100,000 – 149,999 miles 4 28.6%

When owners complained

A spike years after the car went on sale usually means a part wearing out on schedule across the whole fleet — the kind of pattern no single owner can see from inside their own car.

Apr 2015 peak 8 Mar 2019

NHTSA investigations into the 2013 Ford Police Interceptor Utilit

An investigation is the step before a recall: the agency has seen enough complaints to look into a pattern itself. An open one means it thinks something may be wrong and nothing has been fixed yet.

PE16008 Opened 1 Jul 2016 Closed 12 Sep 2017 ENGINE AND ENGINE COOLING:EXHAUST SYSTEM

Ford Explorer Exhaust Odor

During the National Highway Traffic Safety Administration?s (NHTSA?s) investigation into the Ford carbon monoxide allegations, the Office of Defects Investigation (ODI) identified additional Vehicle Owner Questionnaire (VOQ) reports with similar exhaust odor claims.Presently, ODI has identified 791 VOQs for Model Year 2011-2017 Ford Explorers pertaining to exhaust odor claims.ODI has identified three crashes and 41 injuries potentially linked this issue.The reported injuries range from unspecified to loss of consciousness, with the majority being nausea, headaches, or dizziness ? all of which...

The most recent complaints

In the owners' own words, exactly as filed with NHTSA.

at 126,700 miles Sterling, MA

STEERING

VEHICLE LOSES ALL STEERING CONTROL WHILE DRIVING AT SPEED. NEARLY CAUSED A HEAD-ON CRASH.

NHTSA complaint #11191071 — an unverified report by a vehicle owner.

at 126,700 miles Sterling, MA

ELECTRICAL SYSTEM

VEHICLE LOSES ALL STEERING CONTROL WHILE DRIVING AT SPEED. NEARLY CAUSED A HEAD-ON CRASH.

NHTSA complaint #11191071 — an unverified report by a vehicle owner.

at 71,376 miles Tacoma, WA

UNKNOWN OR OTHER

VEHICLE HAS JUST OVER 71,000 MILES AND HAS A CHECK ENGINE LIGHT ON FOR A FAILED CATALYTIC CONVERTER THIS IS NEEDING TO BE REPLACED. WE HAVE MULTIPLE VEHICLES IN OUR FLEET WITH THE SAME CONCERN, AND AROUND THE SAME MILEAGE, THAT HAVE HAD CONVERTERS REPLACED AND ARE NOT COVERED UNDER WARRANTY.

NHTSA complaint #11187010 — an unverified report by a vehicle owner.

at 94,273 miles Tacoma, WA

UNKNOWN OR OTHER

CATALYITIC CONVERTER FAILED AT 94,273

NHTSA complaint #11187025 — an unverified report by a vehicle owner.

at 104,089 miles Tacoma, WA

UNKNOWN OR OTHER

CATALYTIC CONVERTERS FAILED AT 104,000 MILES

NHTSA complaint #11187020 — an unverified report by a vehicle owner.

at 92,937 miles Tacoma, WA

UNKNOWN OR OTHER

CATALYTIC CONVERTERS FAILED AT 92,937

NHTSA complaint #11187031 — an unverified report by a vehicle owner.

at 62,494 miles Tacoma, WA

UNKNOWN OR OTHER

CATALYTIC CONVERTERS FAILED AT 62,494 MILES

NHTSA complaint #11187032 — an unverified report by a vehicle owner.

at 86,662 miles Tacoma, WA

UNKNOWN OR OTHER

CATALYTIC CONVERTER FAILED AT 86,662 MILES

NHTSA complaint #11187028 — an unverified report by a vehicle owner.

at 115,000 miles Tampa, FL

STEERING

VEHICLES ELECTRONICALLY ASSISTED STEERING UNIT FAILED. IN THE MIDDLE OF DRIVING, SYSTEM FAILED AND STEERING IS VERY DIFFICULT TO TURN.

NHTSA complaint #11164563 — an unverified report by a vehicle owner.

at 85,704 miles Milford, OH

SERVICE BRAKES

TL* THE CONTACT OWNS A 2013 FORD POLICE INTERCEPTOR UTILITY. WHILE DRIVING AT AN UNKNOWN SPEED, THE BRAKE PEDAL TRAVELED TO THE FLOORBOARD AND FAILED TO STOP THE VEHICLE WHEN DEPRESSED. ALSO, THE BRAKE WARNING INDICATOR ILLUMINATED. THE VEHICLE WAS TOWED TO THE POLICE DEPARTMENT'S CERTIFIED MECHANIC WHERE IT WAS DIAGNOSED THAT THE FRONT BRAKE HYDRAULIC HOSE FAILED AND NEEDED TO BE REPLACED. THE VEHICLE WAS NOT REPAIRED. THE DEALER AND MANUFACTURER WERE NOT CONTACTED. THE FAILURE MILEAGE WAS 85,704.

NHTSA complaint #11030460 — an unverified report by a vehicle owner.

at 85,704 miles Milford, OH

ELECTRONIC STABILITY CONTROL (ESC)

TL* THE CONTACT OWNS A 2013 FORD POLICE INTERCEPTOR UTILITY. WHILE DRIVING AT AN UNKNOWN SPEED, THE BRAKE PEDAL TRAVELED TO THE FLOORBOARD AND FAILED TO STOP THE VEHICLE WHEN DEPRESSED. ALSO, THE BRAKE WARNING INDICATOR ILLUMINATED. THE VEHICLE WAS TOWED TO THE POLICE DEPARTMENT'S CERTIFIED MECHANIC WHERE IT WAS DIAGNOSED THAT THE FRONT BRAKE HYDRAULIC HOSE FAILED AND NEEDED TO BE REPLACED. THE VEHICLE WAS NOT REPAIRED. THE DEALER AND MANUFACTURER WERE NOT CONTACTED. THE FAILURE MILEAGE WAS 85,704.

NHTSA complaint #11030460 — an unverified report by a vehicle owner.

at 44,099 miles Dayton, IA

STEERING

WHILE BACKING THE VEHICLE LOST POWER STEERING. THE VEHICLE WAS TAKEN TO MECHANIC. WHEN THE VEHICLE WAS POWERED DOWN AND THEN RE-STARTED THE POWER STEERING BEGAN WORKING AGAIN. NO KNOWN CAUSE AS VEHICLE WAS CHECKED.

NHTSA complaint #10992754 — an unverified report by a vehicle owner.

at 56,980 miles BIG Rapids, MI

STEERING

STEERING GEAR LOCKED UP. WE NOTICED IT WAS MAKING NOISE SO WE STOPPED DRIVING IT AS A PRIMARY PATROL CAR AND DROVE IT TO THE NEAREST FORD DEALERSHIP (APPROXIMATELY 15 MILES AWAY) AND THE STEERING QUIT WORKING IN THEIR DRIVEWAY.

NHTSA complaint #10955277 — an unverified report by a vehicle owner.

at 5 miles RED Lake, MN

EXTERIOR LIGHTING

ON THE POLICE INTERCEPTOR SUV EXPLORER, ALL DRIVER'S LIGHTS SHUTTERS DO NOT WORK PROPERLY. HIGH BEAM STAYS ON DRIVERS SIDE AND DOES NOT GO BACK TO REGULAR BEAM. THIS PROBLEM IS ON THE RED LAKE FLEET OF 6 SUV'S POLICE VEHICLES. I ALSO CONTACTED BELTRAMI SHERIFF DEPARTMENT AND THEY ALSO ADVISED THEY HAVE THE SAME ISSUES WITH THE SHUTTERS ON THEIR FORD POLICE INTERCEPTOR VEHICLES TOO. SAFETY ISSUE AT NIGHT WHEN APPROACHING ON-COMING TRAFFIC. I WAS ALSO TOLD THEY CANNOT ADJUST BEAMS ALIGNMENT UNTIL SHUTTERS ARE REPAIRED/REPLACED. ALL 6 VEHICLES HAVE THE SAME PROBLEM. WE ASKED FORD DEALERSHIP AND IT WAS NOT UNDER WARRANTY EVEN THOUGH THE MILES WERE UNDER AS WE WERE TOLD WARRANTY DOES NOT INCLUDE LIGHTS. WE WERE TOLD THAT EACH SHUTTER/LIGHT WOULD HAVE TO BE REPLACED AT A COST OF $700.00 EACH. THIS PROBLEM WAS AN ISSUE FROM DAY ONE. [XXX] INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6).

NHTSA complaint #10712056 — an unverified report by a vehicle owner.