37 of the 755 complaints about the 2013 Ford Taurus are about the other systems — 5% of everything reported for this model year. Half of the failures with a mileage on record happened before 73,000 miles.
37
Complaints
0
Crashes
0
Fires
0
Injuries
Filed with NHTSA, in their own words.
UNKNOWN OR OTHER
The car regularly starts without pressing the brake down first. The car has they key but says no key detected and drives with or without it. This is a push start ignition car.
NHTSA complaint #11749567 — an unverified report by a vehicle owner.
UNKNOWN OR OTHER
Back up camera goes upside down or unavailable.
NHTSA complaint #11749570 — an unverified report by a vehicle owner.
UNKNOWN OR OTHER
The backup Camera goes upside down. The car hesitates when accelerated when needing a boost like getting on freeway Parking brake won’t catch. This is 2nd time and needs to be fixed again
NHTSA complaint #11736769 — an unverified report by a vehicle owner.
UNKNOWN OR OTHER
The car wouldn't start or even turn over. The vehicle is available for inspection. My safety was put at risk as the car broke down in the middle of nowhere, on a curve and a hill, smack dab in the middle of the road, cellphone, internet service and 911 was spotty at best, it was around midnight. I finally got through to call my Mother's insurance company for a tow truck, waited 3 hours, tow truck did not show, so I called the number given to me. The man that answered, was highly intoxicated and slurring his words. I finally got through to 911 and they called my preference of towing company, that arrived in 1.5 hours. I had to wait nearly 6 hours for a tow truck to arrive, not 1 vehicle passed by the entire time. Thankfully I arrived at my destination a little after daylight, unharmed. Yes, there were a plethora of lights that came on, to include, tire pressure, starting system failure, engine coolant. We had the vehicle at Baldwin Ford in [XXX] and most recently at Bud Shell Fors in [XXX] . This all started after someone tried to starve my Father in law to death on or about March 2024. INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6)
NHTSA complaint #11728416 — an unverified report by a vehicle owner.
UNKNOWN OR OTHER
The backup camera has failed. Sometimes it works, sometimes it does not. I have seen other reports on NHTSA here specifying the same problem. Visibility in this car is poor and is augmented by the backup camera. Car serviced by ford dealerships only. If left unrepaired, other drivers of this make and model 2013-2019 Taurus have an increased susceptibility to collisions.
NHTSA complaint #11698932 — an unverified report by a vehicle owner.
UNKNOWN OR OTHER
My reverse screen camera doesn't work. The warning beeps do intermittently, but the view does not and hasn't for years. I just get a message. Sometimes if I turn the camera off and then on it resets it. I got this tip from someone at Ford. This year and make should be part of the recall.
NHTSA complaint #11694947 — an unverified report by a vehicle owner.
UNKNOWN OR OTHER
In March of 2025 my vehicles driver assist lights started blinking coming out of my apt complex and within 15 seconds I couldn't even turn the wheels at all. Ive had several mechanics run their computer to diagnose the issue and was told that this make model and year has a recall for loss of steering which is an electrical issue. I called Ford themselves and they refused to even look at my car. I cannot find a mechanic who will even repair this electrical issue. Car is in perfect condition. Just replaced all 4 tires in January 2025 and oil change.
NHTSA complaint #11688555 — an unverified report by a vehicle owner.
UNKNOWN OR OTHER
The vehicle has remote that cuts off the car and payments are not the issue. People are passing around the remote and putting people lives in danger. The shuts off multiple times comes from a device in the exhaust. They repetitive car getting shut off for extra money to mechanic associated with latest dealership or state of Wisconsin.
NHTSA complaint #11657406 — an unverified report by a vehicle owner.
UNKNOWN OR OTHER
My former employer Municipal Utilities/City of Poplar Bluff manager TF, added an air tag or tracking device to my [XXX] Mother's car, who is a retired DOI employee. He also remotely updated the audio system. I spoke to the service Manager at the Poplar Bluff, MO Ford dealership and he said the audio system should not be updated. When he updated the system, my Mother had to replace the battery on the car and now the audio lights on the radio stay on and the Bluetooth and wifi is constantly searching for a connection, which it did not do before TF messed with it. TF done this to my personal Chevy Malibu as well, which led to its decommission, leaving me stranded on the side of [XXX], west of Ellsinore, MO, where there was no cellphone service and in the middle of a very bad thunderstorm. TF was using said device to track me after working hours or when I was using my own personal sick/vacation time, which he and his cousin [XXX] used in my wrongful termination. About 30 minutes before I got ready to leave for lunch or get ready to leave for the day, I would watch him go to the door to make tracking device active/wake up. He was monitoring/redirecting mine and my Mother's phone calls and internet traffic as well. This is illegal as well as an invasion of privacy, that ANY ADULT should not be a part of. In my opinion it looks worse for a government employee doing it, when they know better. TF's supervisors knew what was going on too, as well as all of the girls that I worked with, but did not try to stop TF's infringement on my civil rights. This invasion of privacy started around June and continued after my termination as well. I know of 2 other former employees of the City that have had the same exact problems too. INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6)
NHTSA complaint #11634015 — an unverified report by a vehicle owner.
UNKNOWN OR OTHER
Back up camera It’ll work when you start to back up and then all of a sudden it just stops working it’s been doing this often for about month.
NHTSA complaint #11612034 — an unverified report by a vehicle owner.
UNKNOWN OR OTHER
The AC/Heat will shut off randomly and not turn back on. I’ve had my car into the shop many times and the issue still is not fixed. I’ve talked to many people with the same car as me and they all have stated that they have the same issues.
NHTSA complaint #11595383 — an unverified report by a vehicle owner.
UNKNOWN OR OTHER
Power steering died out and is not working
NHTSA complaint #11586935 — an unverified report by a vehicle owner.
UNKNOWN OR OTHER
I was in a right hand curve and it felt like my wheel flipped to one side. My steering felt loose. I took it to the shop and had them inspect it. Nothing was wrong with my suspension. I continued to drive it. My steering became even more loose and sloppy. I was struggling to stay in my lane due to the loosened steering. I have had it checked many times and nothing. When it rains I am jerked all over the road from water. It feels like my tires are being pulled in opposite directions at the same time while I am slung into on coming traffic.
NHTSA complaint #11483189 — an unverified report by a vehicle owner.
UNKNOWN OR OTHER
The car is stopping when at idle and at times will loose full power when driving down the road. We have replaced the mass air flow sensor, cleaned the mass flow uptake, and replaced the fuel pump driver module. We bought this vehicle from Turnpike Ford in Huntington. The 3rd party warranty showing on my loan agreement was bumper to bumper 7 years or 72,000 miles however the warranty paper stated 3 years or 36,000 miles. We have tried working with Todd Judy but they refuse to honor the warranty so my car has not been able to be repaired. They advised me I needed a new motor and transmission. We need this issue resolved it’s a high risk for us when driving the vehicle and these repairs should not be coming out of our pocket.
NHTSA complaint #11474225 — an unverified report by a vehicle owner.
UNKNOWN OR OTHER
I purchased my car from a Ford dealership in 12/2020. As of 08/09/2021 my car lost power steering while driving. The power steering system failed and a warning for “Power assist fault” came on my dash. Upon trying to order and fix the part, the scan told me that my PCSM (electronic power steering) was at fault, they notified me that my car was under recall for that issue. I saw online that it is for affected vehicles 2011-2013 Ford Taurus, all engines, that experience a loss of power steering, under NHTSA campaign number 15V-340-000. I called my dealership and they said my VIN did not match the recall despite it being the exact same year, car, and issue as the affected recall. I am having the EXACT same issues as listed under the recall. This seriously affected my safety as I experienced TOTAL loss of steering suddenly, which worsens with slower speeds making it almost impossible to steer the car at all. I am lucky enough to have been in a situation where I was not harmed due to it.
NHTSA complaint #11428868 — an unverified report by a vehicle owner.
UNKNOWN OR OTHER
THE DEALER HAS COMPLETED ALL THE RECALLS DUE TO DATE ON THE VEHICLE, BUT IS UNABLE TO REPORT THEM SO THE VEHICLE IS STILL LISTED ON NHTSA.GOV AS HAVING 1 INCOMPLETE RECALL. THE DEALER IS UNABLE TO PROVIDE ANY INFORMATION ON THE ISSUE, PROMISING THAT THE CASE WILL BE REVIEWED BY INTERNAL TEAM, THE MANUFACTURER IS UNABLE TO PROVIDE ANY INFORMATION AS WELL, STATING THAT THE ALL THE RECALLS HAVE BEEN COMPLETED, THE DEALERSHIP GOT PAID, BUT 1 RECALL REMAINS LISTED ON NHTSA.GOV .I CANNOT USE THE VEHICLE AS INTENDED AS 1 STILL ACTIVE RECALL PROHIBITS ME FROM DOING SO. IS THERE ANYTHING WHAT CAN BE DONE TO UPDATE THE RECALLS OR MAKE THE DEALER TO COMPLETE AND RECORD THEM PROPERLY?
NHTSA complaint #11415515 — an unverified report by a vehicle owner.
UNKNOWN OR OTHER
I NOTICED ON THE FORD PASS APP THAT THERE WAS A WARRANTY EXTENSION FOR THE APIM ON THE SYNC SYSTEM. THEY (FORD) EXPLAINED TO ME THAT THE NOTIFICATION WAS SENT TO A PREVIOUS OWNER AND NOT ME (I HAVE OWNED THE CAR SINCE 2016). THEY NOW SAY THIS EXTENSION IS EXPIRED AND THE COST WOULD HAVE TO BE MY RESPONSIBILITY.
NHTSA complaint #11391097 — an unverified report by a vehicle owner.
UNKNOWN OR OTHER
I TOOK MY CAR TO A LOCAL SHOP FOR LOWER CONTROL ARMS. THE SHOP MANAGER CALLED AND TOLD ME THAT THERE WAS A RECALL ON MY CAR. SO I TRIED TO CONTACT 2 DIFFERENT FORD DEALERSHIPS. NEITHER ONE WANTS TO EVEN LOOK AT IT. THE DEALERSHIPS WANTED OVER $150 TO LOOK AT THE RECALL ISSUE. I AM HAVING TROUBLE WITH THE STEERING. THE CAR DOES NOT WANT TO DRIVE STRAIGHT. MY CAR IS A 2013 AND HAS AROUND 143,000 MILES ON IT.
NHTSA complaint #11383125 — an unverified report by a vehicle owner.
UNKNOWN OR OTHER
SYNC SOFTWARE NOT WORKING PROPERLY, AIR BAG LIGHT IS ON WHEN SCAN SHOWS SEAT BELTS BUT ARE WORKING PROPERLY. CALLED FORD I WAS TOLD BY NUMEROUS REPRESENTATIVES THAT HAD TO DOWNLOAD THE UPDATE WHICH I ID AND DID NOT WORK, THE LAST ONE I SPOKE TO SAID IT HAD TO BE DEALER ONLY
NHTSA complaint #11360525 — an unverified report by a vehicle owner.
UNKNOWN OR OTHER
VEHICLE BROUGHT IN FOR NON START ISSUE. FUEL DRIVER MODULE REPLACED ON 06/25/20. NOW MY SYNC IS INOPERABLE AFTER FUEL PUMP REPAIR.
NHTSA complaint #11337162 — an unverified report by a vehicle owner.
UNKNOWN OR OTHER
VEHICLE IN MOTION ON EXPRESSWAY FAILS TO ACCELERATE/LOSS OF POWER ON ACCELERATION VEHICLE TIME OF FAILURE 73,000 MILES NO IN DASH LIGHTS OR CODES. DANGEROUS AND CAN POSE EXTREME RISK OF VEHICLE CRASH. TOOK TO FORD DEALER THEY INFORMED TO JUST GET RID OF IT. JUST PURCHASED VEHICLE LESS THAN SIX MONTHS AGO.
NHTSA complaint #11302749 — an unverified report by a vehicle owner.
UNKNOWN OR OTHER
I UPDATED THE SYNC SOFTWARE SYSTEM, AND THE "911 ASSIST" AUTOMATIC CRASH NOTIFICATION FEATURE, WAS NO LONGER INCLUDED LIKE IT HAD BEEN FROM THE DAY OF PURCHASE. I FEEL STRONGLY THAT THIS IS AN IMPORTANT SAFETY FEATURE, AND SHOULD NOT BE REMOVED IN THE COURSE OF OWNERSHIP OF THE VEHICLE. THERE WAS NO INDICATION IN THE SOFTWARE UPDATE FEATURES NOTES THAT THIS ACN "911 ASSIST" SYSTEM WOULD BE REMOVED PRIOR TO UPGRADE. FORD CUSTOMER SERVICE CONFIRMED SYNC 2 MFT VERSION V3.10 DOES NOT INCLUDE 911 ASSIST. IT WAS A FEATURE OF MY CAR FROM THE DATE OF MANUFACTURE UP UNTIL THIS SOFTWARE UPGRADE. OEM AUTO MANUFACTURERS SHOULD NOT BE ALLOWED TO REMOVE SAFETY FEATURES THAT WERE DESIGNED INTO CARS, AND I URGE NHTSA TO ENFORCE "GRANDFATHERING" OF SAFETY FEATURES, EVEN OPTION SAFETY FEATURES, LIKE ACN SYSTEMS.
NHTSA complaint #11280450 — an unverified report by a vehicle owner.
UNKNOWN OR OTHER
RADIO WOULD NOT PLAY IN 12/2018 BUT THEN IT WAS OK UNTIL THIS YEAR WHEN IT STARTED CAUSING THE FOLLOWING ISSUES IN 11/2019. THE MY FORD TOUCH SYNC IS CAUSING AN EXTREMELY LOUD SQUEALING NOISE WHEN THE CAR IS STARTED, OR WHEN THE RADIO IS ON WHILE DRIVING WHICH IS SO LOUD IT COULD CAUSE YOU TO WRECK. RADIO WILL NOT PLAY AT ALL WHEN THE RADIO IS ON. MOST OF THE TIME THE NOISE WILL GO AWAY IF THE RADIO OR CAR IS TURNED OFF. FORD HAD A RECALL BUT I NEVER WAS NOTIFIED BY FORD. I DISCONNECTED WIRE TO FUSE BOX AND THE RADIO RESET AND ALL WAS FINE, THE RADIO PLAYED ALL THE STATIONS INCLUDING SIRIUS XM BUT WHEN MY WIFE STARTED THE CAR THE NEXT DAY THE LOUD NOISE STARTED AGAIN AND SHE HAD TO GET OUT OF THE CAR BECAUSE IT WAS SO LOUD. SHE REACHED BACK INTO THE CAR AND SHUT THE CAR OFF AND THE NOISE STOPPED. HE GOT BACK IN THE CAR AND STARTED IT AGAIN AND HURRIED UP AND SHUT THE RADIO OFF AND THE NOISE WAS GONE. I GOT IN THE CAR AND TURNED THE RADIO ON AND THE NOISE WAS GONE BUT THE RADIO WOULD NOT PLAY AND THE RADIO WOULD NOT ALLOW ME TO SELECT AM AND FM BUT COULD SELECT SIRIUS XM, USB, AND CD BUT WOULD NOT PLAY. THE LOUD NOISE ALSO HAS STARTED WHEN THE BLUETOOTH IS ON. THIS LOUD NOISE CAN CAUSE AN ACCIDENT BE BECAUSE IT IS SO LOUD. WENT TO THE FORD DEALER AND THEY TOLD ME THAT THE RECALL RAN OUT IN 2017 BUT I WAS NEVER NOTIFIED OF THE RECALL BY FORD. THIS NOISE IS VERY DANGEROUS AND CAN CAUSE ACCIDENTS BECAUSE YOU NEVER KNOW WHEN IT WILL OCCUR. I CALLED FORD AND THEY GAVE ME A CASE # CES24887147 AND THEY WILL LOOK INTO IT BUT THE FORD DEALER TOLD ME THAT THE CASE # IS ABOUT AS FAR AS IT WILL GO. THERE ARE MANY CASES ON LINE AND THE COST FOR THIS REPAIR IS ABOUT $1500.00 BUT IT SHOULD BE FORD'S COST NOT MINE BECAUSE I WAS NEVER NOTIFIED OF THIS VERY DANGEROUS CONDITION WHILE DRIVING DOWN THE HIGHWAY. I INSTALLED LATEST UPDATE IT WORKED THAT DAY BUT ISSUE WAS BACK NEXT DAY.
NHTSA complaint #11280402 — an unverified report by a vehicle owner.
UNKNOWN OR OTHER
WHENEVER I AM DRIVING MY CAR OFTEN BETWEEN 35 AND 55 MILES AN HOUR, MY CAR WILL SHAKE AND STUTTER AND FEEL LIKE IT'S GOING TO STALL OR SHUT DOWN. 3 WEEKS AGO IT COMPLETELY STOPPED RUNNING WHILE I WAS DRIVING IT. I WAS DRIVING THROUGH A PARKING LOT AT THE TIME. WHEN IT SHAKES AND STUTTERS, IT DOES NOT MATTER IF I'M DRIVING ON A HIGHWAY OR IN TOWN. I FEEL VERY UNSAFE WHEN I DRIVE IT. I BOUGHT THE CAR IN APRIL 2019 AND IT HAS BEEN DOING IT EVER SINCE. THE DEALER FROM WHERE I BOUGHT IT DO THE DIAGNOSTIC TESTS AND SAID NOTHING IS WRONG.
NHTSA complaint #11270900 — an unverified report by a vehicle owner.
UNKNOWN OR OTHER
REAR BACK UP CAMERA DOES NOT WORK AT RANDOM TIMES WILL GET A NOTICE TO CONTACT DEALER SHIP ERROR ON SCREEN. SOMETIMES IT IS UPSIDE DOWN OR NO CAMERA AT ALL. BEEN HAPPENING FOR MONTHS GOING TO FORD DEALER SHIP TO CONFIRM ISSUE ON JULY 16 2019. BACK UP SENSORS WILL STILL WORK.
NHTSA complaint #11220408 — an unverified report by a vehicle owner.
UNKNOWN OR OTHER
FORD WATER PUMP CLASS-ACTION MONDAY, APRIL 1ST, OVERHEATING WARNING SIGNAL CAME ON. TOOK THE CAR TO A LOCAL MECHANIC RIGHT AWAY AND HE STATED THAT THE WATER PUMP IS BROKEN. THE CAR IS STILL AT THE MECHANIC AS IT'S NOT DRIVABLE.
NHTSA complaint #11193900 — an unverified report by a vehicle owner.
UNKNOWN OR OTHER
THIS WAS A LEASED CAR WHICH WAS RETURNED TO THE DEALER IN MAY 2015. YOU NEED TO UPDATE YOUR SYSTEM
NHTSA complaint #11072047 — an unverified report by a vehicle owner.
UNKNOWN OR OTHER
FUEL GAGE GOES UP AND DOWN.
NHTSA complaint #11062669 — an unverified report by a vehicle owner.
UNKNOWN OR OTHER
MY VEHICLE WAS STATIONARY IN A PARKING LOT OF A RESTAURANT. I WAS IN THE VEHICLE TRYING TO OPEN RIGHT REAR PASSENGER DOOR FOR ONE OCCUPANT TO ENTER VEHICLE (AS THEY WERE HOLDING FOOD IN BOTH OF THEIR HANDS) AND THE INTERIOR DOOR LATCH CAME LOOSE. NOW THE INTERIOR DOOR LATCH IS LOOSE AND CAN BE OPENED BY A VERY LIGHT PULL ON KNOB. SPRING SEEM TO BE OUT OF PLACE.
NHTSA complaint #11058165 — an unverified report by a vehicle owner.
UNKNOWN OR OTHER
DRIVERS SIDE DOOR LOCK FAILS TO LOCK OR UNLOCK INTERMITTENTLY SOMETIMES IN BETWEEN, MAKING IT VERY HARD TO MANUALLY UNLOCK WITH THE LITTLE NUB, OR BY PULLING THE HANDLE.THE VEHICLE WAS STATIONARY. IT SLOWLY GOT WORSE OF TIME, TO WHERE MOST THE TIME IT DOESN'T WORK AT ALL NOW.
NHTSA complaint #11034332 — an unverified report by a vehicle owner.