13 of the
1,928 complaints about the 2002 Ford Windstar are about the
fuel system — 1% of everything
reported for this model year.
Half of the failures with a mileage on record happened before
62,500 miles.
TL* THE CONTACT OWNS A 2002 FORD WINDSTAR. THE CONTACT STATED THAT THE VEHICLE FAILED TO START. THE FAILURE RECURRED ON MULTIPLE OCCASIONS. THE VEHICLE WAS TAKEN TO AN INDEPENDENT MECHANIC WHERE IT WAS DIAGNOSED THAT THE FUEL PUMP NEEDED TO BE REPLACED. THE MANUFACTURER WAS NOT NOTIFIED OF THE FAILURE. THE VIN WAS NOT AVAILABLE. THE APPROXIMATE FAILURE MILEAGE WAS 79,000. UPDATED 9/4/14*CN UPDATED 12/18/2014
NHTSA complaint #10618774 — an unverified report by a vehicle owner.
at 56,000 milesMarlton, NJ
FUEL/PROPULSION SYSTEM
DURING FUELING THE VEHICLE THE FUEL SPILLS OUT OF THE FILLER NECK AND SPRAYS ALL OVER THE CAR AND GROUND. THE TROUBLE SEEMS TO BE IN A TANK VENT HOSE PROBLEM. THIS SEEMS LIKE IT CREATES A FIRE AND HEALTH/SAFETY PROBLEM.
NHTSA complaint #10465769 — an unverified report by a vehicle owner.
at 65,000 milesOxford, CT
FUEL SYSTEM, GASOLINE
TL* THE CONTACT OWNS A 2002 FORD WINDSTAR. WHILE EXAMINING THE VEHICLE, THE CONTACT NOTICED RUST ALONG THE FILLER PIPE ON THE DRIVER SIDE OF THE VEHICLE. THE VEHICLE WAS TAKEN TO THE DEALER BUT THE CONTACT WAS NOT INFORMED WHAT WAS CAUSING THE FAILURE AND THE VEHICLE WAS NOT SERVICED. IN ADDITION, WHILE TRAVELING 30 MPH, THE CONTACT NOTICED THAT THE FRONT END OF THE VEHICLE WOULD BEGIN TO SWAY LEFT TO RIGHT. MOMENTS LATER, THE REAR OF THE VEHICLE HAD ALSO BEGUN TO SWAY FROM LEFT TO RIGHT. THE CONTACT EXAMINED THE VEHICLE AND DISCOVERED THAT THE FRONT TORSION BARS WERE HANGING OFF OF THE VEHICLE AND THE REAR AXLE WAS PARTIALLY SEPARATE. THE VEHICLE WAS NOT DIAGNOSED BY THE DEALER NOR REPAIRED. THE CURRENT MILEAGE WAS 100,000 AND THE FAILURE MILEAGE WAS 65,000.
NHTSA complaint #10449724 — an unverified report by a vehicle owner.
at 95,000 milesSacramento, CO
FUEL SYSTEM, GASOLINE
ENGINE LIGHT CAME ON, UNABLE TO PUMP GAS, GAS BLOW BACK WHEN ATTEMPTING TO FILL, TAKES SEVERAL MINUTES AND ATTEMPTS TO FILL TANK. HAVE TAKEN IT TO SEVERAL SHOPS UNABLE TO FIND PROBLEM, ENGINE LIGHT CLAIMS TO BE BLEEDING PROBLEM, HAVE DROPPED TANK, CHANGED FILL VALVE, FUEL FILTER, FUEL PUMP, 3 FUEL CAPS AND STILL HAVE ISSUE.
NHTSA complaint #10449100 — an unverified report by a vehicle owner.
at 140,000 milesUpper Darby, PA
FUEL SYSTEM, GASOLINE
TL* THE CONTACT OWNS A 2002 FORD WINDSTAR. THE CONTACT STATED THAT WHILE REFUELING, FUEL BEGAN TO SPILL OUT FROM THE FILLER NECK. THE VEHICLE WAS TAKEN TO AN INDEPENDENT MECHANIC AND THE FUEL PUMP WAS REPLACED. THE FAILURE CONTINUED WHENEVER THE VEHICLE WAS REFUELED. THE MANUFACTURER WAS NOT MADE AWARE OF THE FAILURE. THE FAILURE MILEAGE WAS 140,000.
NHTSA complaint #10429462 — an unverified report by a vehicle owner.
Florence, KYFire1 injured
FUEL SYSTEM, GASOLINE
2002 FORD WINDSTAR MINI VAN. CONSUMER STATES AFTER FILLING UP THE TANK AND TURNING ON THE IGNITION, FLAMES FLEW UP AND AFTER PUTTING WATER ON IT THERE WAS A FLASH FIRE AND EXPLOSION *TGW
NHTSA complaint #10403444 — an unverified report by a vehicle owner.
at 193,000 milesNEW Heaven, MI
FUEL SYSTEM, GASOLINE
TL* THE CONTACT OWNS A 2002 FORD WINDSTAR. THE CONTACT STATED THAT THE VEHICLE WAS TAKEN TO THE DEALER FOR REPAIRS UNDER NHTSA CAMPAIGN ID NUMBERS: 11V030000 (STRUCTURE: FRAME AND MEMBERS:UNDERBODY SHIELD) AND NHTSA CAMPAIGN ID NUMBER: 10V385000 (SUSPENSION:REAR:AXLE:NON-POWERED AXLE ASSEMBLY). THE CONTACT STATED THAT THE IT TOOK OVER EIGHT MONTHS TO PERFORM THE REPAIRS AND THE VEHICLE BECAME INOPERABLE AFTER REPAIRS. THE DEALER STATED THAT THE BATTERY AND FUEL PUMP HAD BECOME DEFECTIVE AND WOULD NEED TO BE REPLACED. THE MANUFACTURER WAS CONTACTED WHO DID NOT OFFER ANY ASSISTANCE. THE VEHICLE WAS NOT FURTHER REPAIRED. THE FAILURE AND CURRENT MILEAGE WAS 193,000.
NHTSA complaint #10397374 — an unverified report by a vehicle owner.
2002 FORD WINDSTAR LX. CONSUMER STATES PROBLEM WITH BRAKE SYSTEM *TGW THE CONSUMER STATED THE FRONT WHEEL BEARINGS, ENGINE GASKET AND FUEL INJECTOR NEEDED TO BE REPLACED. THE ABS LIGHT ILLUMINATED.
NHTSA complaint #10372791 — an unverified report by a vehicle owner.
Denver, CO
FUEL SYSTEM, GASOLINE
EVERYTIME I FEEL MY GAS TANK UP IT SPITS GAS OUT AT ME. I CRINGE AT THE THOUGHT OF PUMPING GAS. I LET IT GO PRETTY LOW BEFORE RESORTING TO A GAS SHOWER. AS SOON AS I START PUMPING (S L O W L Y) IT WILL START IMMEDIATELY. THERE'S MORE GAS ON THE GROUND THEN IN MY TANK! SO PATHETIC!
NHTSA complaint #10330951 — an unverified report by a vehicle owner.
at 48,000 milesLAS Vegas, NV
FUEL SYSTEM, GASOLINE
TL*THE CONTACT OWNS A 2002 FORD WINDSTAR. WHENEVER THE ENGINE WAS RUNNING AND THE TEMPERATURE IS VERY HIGH, THE CONTACT CAN SMELL GASOLINE INSIDE THE PASSENGER COMPARTMENT. THE VEHICLE HAS NOT BEEN DIAGNOSED BY THE DEALER. THE CURRENT MILEAGE WAS 65,552 AND FAILURE MILEAGE WAS 48,000. UPDATED 08/31/09
NHTSA complaint #10278781 — an unverified report by a vehicle owner.
at 60,000 milesWyandotte, MI
FUEL SYSTEM, OTHER
CEL CAME ON..BLEW 02 SENSOR CODE. REPLACED. FEW DAYS LATER CEL CAME BACK ON NOW WITH P0171 AND P0174 CODES. THIS IS A MASSIVE KNOW PROBLEM FROM DOING AN INTERNET SEARCH AND ALSO SEARCHING THIS SITE EVEN UNDER OTHER WINDSTAR YEARS. THIS IS A VERY COSTLY EXPENSIVE AND SEEMS TO BE QUITE INVOLVED AND THERE NEEDS TO BE A RECALL ON THIS.
NHTSA complaint #10257130 — an unverified report by a vehicle owner.
at 45,000 milesLanham, MD
FUEL SYSTEM, OTHER
2002 FORD WINDSTAR. ENGINE WARNING LIGHT COMES ON. TEST METER SHOWS LEAN CONDITION IN BANK 1 & 2. RESETTING THE MIL LIGHT WILL WORK FOR A FEW DAYS, THEN WARNING LIGHT COMES ON AGAIN. ENGINE RUNS WELL, NO NOTICEABLE PROBLEMS IN DRIVING. THIS HAS HAPPENED FOR AT LEAST 20,000 MILES.
NHTSA complaint #10248275 — an unverified report by a vehicle owner.
at 25,000 milesOLD Hickory, TN
FUEL SYSTEM, GASOLINE:FUEL INJECTION SYSTEM
GETTING LEAN CODE P0171 AND P0174. DEALER ANALYZED AND FROM WHAT I CAN TELL IT'S TSB 03-16-1 (NHTSA SB# 16920) I HAVE SEARCHED THE INTERNET (AS YOU CAN) AND IT'S A WIDESPREAD PROBLEM (I KNOW 2 OTHER PEOPLE PERSONALLY WHO MAY HAVE IT). IT IS MY BELIEF THAT THERE SHOULD HAVE BEEN (OR SHOULD BE) A RECALL ON THIS DEFECT. IN MY CASE, THE VAN WILL LOSE RPM'S, THEN "REV" UP ON COLD STARTUP. WHEN IT DOES THIS, THE VAN EXECUTES A "JERKING" MOTION WHICH TO ME COULD BE DANGEROUS. IN OTHER CASES, IT WILL STALL OR NEARLY STALL AT TRAFFIC LIGHTS.
NHTSA complaint #10216496 — an unverified report by a vehicle owner.